Sales Trainee (April)

What will be your mission? As Sales Executive , you will be the Salespoint of contact for all existing and potential customers to the hotel and will negotiate and confirm all events within the guidelines of the Hotels Sales Strategy. What will you do? Assure that the guests/clients receive a service adapted, when possible, to their preferences, needs, lifestyles, and forms of working and interacting. Maintain good relationship with the guests/clients, ensuring that all of them have a service and experience adapted to their preferences and needs. Develop new effective approaches to building up the position of the hotel with the specific partners and establishing strategic alliances. Behave by our beliefs: the guests and clients are our number 1 priority, coordinate different departments in order to assure a high quality experience and create an excellent service attitude. Make sure that the specific requirements are correct and coordinate them with the corresponding department. Offer different possibilities for external and internal services (meeting rooms, restaurants reservations, car rental, etc.) Assure that clients/guests feel accompanied at every moment, as well as connected with their city of destination. Have a thorough knowledge of the services offered by the company, and also in the place/city (restaurants, leisure facilities, transport facilities, museums, etc.). Organize and coordinate (together with the clients/ guests) the preparation of the activities of interest, according to their needs. Maintain a direct and frequent contact with clients/guests, especially during the most important moments of their stay (events, coffee breaks, site inspections, etc). Keep always the meeting rooms and other facilities clean and in a good shape, so that there are a place where guests feel welcome and at easy, feel and experience the place. Maintain the contact with guests/ clients in order to find out how to even serve them better next time. Accept suggestions of our potentials costumers and work hard to improve our service. Lead by example, customizing the behavior and values of the brand, so that they are lived by each of our employees. Communicate and give feedback in a correct way; listen and show empathy. Surprise our guests by exceeding their expectations. Be the best host that customers have experienced during a hotel stay. Manage the follow up of the contributions given to the costumers and gather information about their decision. Negotiate with the clients the budgets related to the organization of events, hotel services, etc… Draft the work/service order sheets related to the services and rooms contracted by customers for the celebration of events, giving it to the Department Managers. Accompany customers in guided visits (inspection visits) along the hotel facilities, showing the best and more suitable services and options for them. Organized commercial visits to current and potential customers of the environment of the hotel, in order to establish regular contacts and present them the different services of the hotel. Organize special events and acts requested by the costumers, coordinating the different hotel departments involved (training courses, presentations, press conference, interviews, etc.). Supervise the lounges and facilities installed in them for the celebration of events. Check the bills related to the events organized in the hotel. Solve the incidences of the revenue of customers (correct valuation of the vouchers, unpayments of “straight to the exit”, etc.), contacting with them and with the NH Hotels Administration Department. Define with the Hotel Management, the prices of hotel meeting rooms and lounges, according to its demand and occupation levels, available dates, etc. What are we looking for? Bachelor Degree in any field. At least 2 years experiences in Sales & Marketing. Strong in inter-personal and leadership skills. Experience in hotel/property management or the entertainment business. Proficiency in English communication. Strong in driving results and good negotiation techniques. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

KIMPTON LOS MONTEROS MARBELLA is an ode to the Mediterranean, a tribute experience to the golden years of Marbella in the 70's with 195 rooms and suites, different gastronomic spaces, swimming pool, spa, sports areas and the most beautiful views of the coast. A hotel that works the ultimate expression of iconic luxury from the warmth and connection of the Kimpton brand in the premier area of Marbella. At Kimpton you can: Be yourself: Be yourself, bring your real self, your best version. Bring your experiences, your personality, your qualities, your creativity. With these ingredients is how you will get to customize the stay of our guests. Lead Youserlf: We trust you to give your best, take the initiative, do the right thing when no one is supervising, find creative ways to surprise our guests and colleagues. We support you in your growth and continuous improvement. Make it count: Why not improve the lives of those around us? Yours and our guests'. We care about both of you and that's why we look for every opportunity to create personalized experiences (Kimpton Moment) for both of you. That passion is what makes the work meaningful. What you do matters to us. You matter. Working at Kimpton is not just work, and it's certainly not like working anywhere else. We value the innovation, creativity, passion and personality of each team member; we want everyone to be and feel who they really are. What will the internship be like? As a Sales Trainee you will learn to: Your day-to-day - Support in the hotel's MICE sales processes, functions include, but are not limited to, support in MICE related RFP's, follow up, negotiation and contracting of group related business. - Support the MICE segment in the hotel, from solicitation to completion of group transactions. - Assist in drafting and/or accurately reviewing all sales contracts, rate agreements and/or banqueting/catering orders. - Regularly follow up with clients during and after check-out to ensure client satisfaction and secure future bookings. What we need from you * Excellent interpersonal and communications skills with the ability to connect and build rapport with a diverse range of colleagues and customers. * Display excellent attention to detail and organisational skills. * Driven and ambitious to consistently deliver and exceed service standards. * Candidates must possess strong analytic and presentation skills as the role will frequently interact with marketing, business development and sustainability personnel in customer facing sales opportunities. What to expect from us * Room for professional growth in one of the largest hospitality companies. * Training programmes and access to IHG's training tool. * Cool work environment and lots of fun

Agencia de viajes con mas de 13 años de experiencia en el sector necesita incorporar agente de viajes a jornada completa en Archena, Murcia. Buscamos a una persona muy dinamica, viajera y con agilidad con los números asi como con las propuestas de ideas. IMPRESCINDIBLE estudios mínimos de Tecnico en agencia de viajes o Grado en Turismo, buscamos a alguien que venga del mundo del turismo, cualquier curriculum que no cumpla este requisito será descartado. Se valorará muy positivamente experiencia en puesto similar aunque no es imprescindible, tenemos nuestra propia forma de trabajar y ofrecemos formación para poder ser uno más del equipo. El trabajo de agente de viajes es un trabajo muy exigente y en el que tienes que tener todos los sentidos activos no es un trabajo pasivo. El horario será acorde a nuestro horario de apertura pudiendo ser flexible en cierta parte para poder compatibilizar de la mejor manera la vida personal y el trabajo. En este momento nuestra jornada es de Lunes a Jueves mañana y tardes, los Viernes solo por la mañana Salario según convenio de agencias de viajes e incentivos por ventas asi como otros beneficios especiales para nuestros empleados. Si tienes estudios en turismo/ agencia de viajes, eres viajer@, una persona que le gustan los retos y que se adapta bien a trabajar bajo cierta presión y necesidad de cumplir objetivos, estamos deseando conocerte!!

About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the job? As Sales Executive you will develop business through direct sales solicitation for an assigned territory or market segment(s). Reports to the Commercial Director. Your day-to-day * Actively prospect and qualify new business. * Achieve personal and team goals as assigned. * Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. * Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders. * May assist in developing and implementing sales plans. * Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. * Arrange and conduct special events, site inspections, and off-site presentations for potential clients. * Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings. Reports on day-to-day basis to Commercial Director. What we need from you * Bachelor's degree in sales, marketing or related field. * 2+ years' experience working in hotel sales department. * Must be fluent in local language, English and German would be valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. * Competitive and proactive seller willing to travel to find the right business. * Opera PMS and Delphi knowledge will be valuable. What to expect from us * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool. * Meals whilst on duty

Funciones requeridas Desde Minor Hotels Spain (Barcelona) ofrecemos la posibilidad de desarrollar tu carrera profesional. Si eres una persona dinámica y disfrutas generando experiencias memorables, esperamos tu candidatura para SSCC de Barcelona. Tus funciones son las siguientes: - Gestión de clientes mediante uso de CRM en SAP. - Contacto con agencias de viajes y de eventos y con clientes finales de empresas. - Apoyo a la gestión de las peticiones de grupos y eventos - Mantener actualizada la Base de Datos - Tareas administrativas propias del departamento Requisitos Estar cursando o haber acabado ya estudios relacionados con el ámbito del turismo, ADE u organización de eventos. Preferiblemente que tenga conocimientos del sector MICE (Meetings Incentives Conferences & Events) Buena presencia, habilidades comunicativas, capacidad de atender tanto llamadas telefónicas con clientes y en ocasiones puntuales acompañar a visitas comerciales y/o eventos del sector. Buenos conocimientos de informática; tanto de Excell, Power Point etc como capacidad de aprendizaje de los sistemas informáticos propios de la compañía; SAP etc. Ingles escrito y hablado fluido. Capacidad de organización y de priorización de tareas. Perfil proactivo, dinámico, con ganas de aprender tareas y funciones nuevas y muy diversas. Se ofrece - Necesario formalizar convenio con Universidad / Escuela *Condiciones: - Duración: 6 meses con posibilidad de alargar 6 meses más. - Jornada Completa de L a J de 9 a 18:30h y V de 9 a 15h. - Ayuda económica de 700€. + Tarjeta de comida 112 euroes mensuales Las prácticas en Minor Hotels Europe & Americas responden a un compromiso como compañía con los/las futuros/as profesionales de nuestro sector para completar vuestra formación práctica proporcionando un entorno de aprendizaje rico en experiencias.

What will be your mission? As Sales Executive , you will be the Salespoint of contact for all existing and potential customers to the hotel and will negotiate and confirm all events within the guidelines of the Hotels Sales Strategy. What will you do? Assure that the guests/clients receive a service adapted, when possible, to their preferences, needs, lifestyles, and forms of working and interacting. Maintain good relationship with the guests/clients, ensuring that all of them have a service and experience adapted to their preferences and needs. Develop new effective approaches to building up the position of the hotel with the specific partners and establishing strategic alliances. Behave by our beliefs: the guests and clients are our number 1 priority, coordinate different departments in order to assure a high quality experience and create an excellent service attitude. Make sure that the specific requirements are correct and coordinate them with the corresponding department. Offer different possibilities for external and internal services (meeting rooms, restaurants reservations, car rental, etc.) Assure that clients/guests feel accompanied at every moment, as well as connected with their city of destination. Have a thorough knowledge of the services offered by the company, and also in the place/city (restaurants, leisure facilities, transport facilities, museums, etc.). Organize and coordinate (together with the clients/ guests) the preparation of the activities of interest, according to their needs. Maintain a direct and frequent contact with clients/guests, especially during the most important moments of their stay (events, coffee breaks, site inspections, etc). Keep always the meeting rooms and other facilities clean and in a good shape, so that there are a place where guests feel welcome and at easy, feel and experience the place. Maintain the contact with guests/ clients in order to find out how to even serve them better next time. Accept suggestions of our potentials costumers and work hard to improve our service. Lead by example, customizing the behavior and values of the brand, so that they are lived by each of our employees. Communicate and give feedback in a correct way; listen and show empathy. Surprise our guests by exceeding their expectations. Be the best host that customers have experienced during a hotel stay. Manage the follow up of the contributions given to the costumers and gather information about their decision. Negotiate with the clients the budgets related to the organization of events, hotel services, etc… Draft the work/service order sheets related to the services and rooms contracted by customers for the celebration of events, giving it to the Department Managers. Accompany customers in guided visits (inspection visits) along the hotel facilities, showing the best and more suitable services and options for them. Organized commercial visits to current and potential customers of the environment of the hotel, in order to establish regular contacts and present them the different services of the hotel. Organize special events and acts requested by the costumers, coordinating the different hotel departments involved (training courses, presentations, press conference, interviews, etc.). Supervise the lounges and facilities installed in them for the celebration of events. Check the bills related to the events organized in the hotel. Solve the incidences of the revenue of customers (correct valuation of the vouchers, unpayments of “straight to the exit”, etc.), contacting with them and with the NH Hotels Administration Department. Define with the Hotel Management, the prices of hotel meeting rooms and lounges, according to its demand and occupation levels, available dates, etc. What are we looking for? Bachelor Degree in any field. At least 2 years experiences in Sales & Marketing. Strong in inter-personal and leadership skills. Experience in hotel/property management or the entertainment business. Proficiency in English communication. Strong in driving results and good negotiation techniques. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

KIMPTON LOS MONTEROS MARBELLA is an ode to the Mediterranean, a tribute experience to the golden years of Marbella in the 70's with 195 rooms and suites, different gastronomic spaces, swimming pool, spa, sports areas and the most beautiful views of the coast. A hotel that works the ultimate expression of iconic luxury from the warmth and connection of the Kimpton brand in the premier area of Marbella. At Kimpton you can: Be yourself: Be yourself, bring your real self, your best version. Bring your experiences, your personality, your qualities, your creativity. With these ingredients is how you will get to customize the stay of our guests. Lead Youserlf: We trust you to give your best, take the initiative, do the right thing when no one is supervising, find creative ways to surprise our guests and colleagues. We support you in your growth and continuous improvement. Make it count: Why not improve the lives of those around us? Yours and our guests'. We care about both of you and that's why we look for every opportunity to create personalized experiences (Kimpton Moment) for both of you. That passion is what makes the work meaningful. What you do matters to us. You matter. Working at Kimpton is not just work, and it's certainly not like working anywhere else. We value the innovation, creativity, passion and personality of each team member; we want everyone to be and feel who they really are. What will the internship be like? As a Sales Trainee you will learn to: Your day-to-day - Support in the hotel's MICE sales processes, functions include, but are not limited to, support in MICE related RFP's, follow up, negotiation and contracting of group related business. - Support the MICE segment in the hotel, from solicitation to completion of group transactions. - Assist in drafting and/or accurately reviewing all sales contracts, rate agreements and/or banqueting/catering orders. - Regularly follow up with clients during and after check-out to ensure client satisfaction and secure future bookings. What we need from you * Excellent interpersonal and communications skills with the ability to connect and build rapport with a diverse range of colleagues and customers. * Display excellent attention to detail and organisational skills. * Driven and ambitious to consistently deliver and exceed service standards. * Candidates must possess strong analytic and presentation skills as the role will frequently interact with marketing, business development and sustainability personnel in customer facing sales opportunities. What to expect from us * Room for professional growth in one of the largest hospitality companies. * Training programmes and access to IHG's training tool. * Cool work environment and lots of fun

Agencia de viajes con mas de 13 años de experiencia en el sector necesita incorporar agente de viajes a jornada completa en Archena, Murcia. Buscamos a una persona muy dinamica, viajera y con agilidad con los números asi como con las propuestas de ideas. IMPRESCINDIBLE estudios mínimos de Tecnico en agencia de viajes o Grado en Turismo, buscamos a alguien que venga del mundo del turismo, cualquier curriculum que no cumpla este requisito será descartado. Se valorará muy positivamente experiencia en puesto similar aunque no es imprescindible, tenemos nuestra propia forma de trabajar y ofrecemos formación para poder ser uno más del equipo. El trabajo de agente de viajes es un trabajo muy exigente y en el que tienes que tener todos los sentidos activos no es un trabajo pasivo. El horario será acorde a nuestro horario de apertura pudiendo ser flexible en cierta parte para poder compatibilizar de la mejor manera la vida personal y el trabajo. En este momento nuestra jornada es de Lunes a Jueves mañana y tardes, los Viernes solo por la mañana Salario según convenio de agencias de viajes e incentivos por ventas asi como otros beneficios especiales para nuestros empleados. Si tienes estudios en turismo/ agencia de viajes, eres viajer@, una persona que le gustan los retos y que se adapta bien a trabajar bajo cierta presión y necesidad de cumplir objetivos, estamos deseando conocerte!!