Gobernante/a / NH Sport

Housekeeper
Personal de limpieza
Limpieza
Descripción de la oferta

 

Como Housekeeping manager (Gobernanta), dirigirás y motivarás a un equipo encargado de garantizar un alto nivel de limpieza y servicio en todo el hotel. 
Siendo responsable de la gestión diaria de las operaciones de limpieza en el esfuerzo continuo del hotel por ofrecer un servicio excepcional a los huéspedes, también supervisarás el rendimiento financiero de las operaciones del departamento de limpieza y la eficiencia del servicio de lavandería. 

¿Qué tendrás que hacer?

 

  • Planificar, programar y organizar el trabajo para garantizar una cobertura adecuada por parte del personal de planta. 
  • Apoyar al personal de planta en la limpieza y preparación de habitaciones, en caso de urgencia, incidencia o necesidad. 
  • Supervisar las zonas comunes (vestíbulo, salones, pasillos, etc.) y las habitaciones del hotel preparadas y limpiadas por el personal de planta (empresas propias o subcontratadas). 
  • Organizar periódicamente las limpiezas generales del hotel así como comunicar al departamento de mantenimiento los elementos a arreglar. 
  • Colaborar con el departamento de recepción en la asignación de habitaciones específicas en función de los requisitos o características particulares de los huéspedes.  
  • Supervisar el inventario y control de todos los materiales del departamento de pisos (limpieza, amenities, etc.).
  • Controlar los gastos dentro de todas las áreas de limpieza y participar en la preparación del presupuesto anual del departamento. 
  • Desarrollar y aplicar procedimientos para gestionar la calidad de los servicios de limpieza y lavandería. 
  • Gestionar y controlar los comentarios, sugerencias y quejas de los huéspedes, creando y ejecutando planes de acción. 
  • Supervisar y realizar las tareas de mantenimiento higiénico sanitario preventivo.  
  • Reclutar, entrevistar y formar a los miembros del equipo. 
  • Proporcionar supervisión, feedback y reconocimiento a los miembros del equipo sobre su rendimiento y desarrollo. 
¿Qué buscamos?

 

  • Al menos 1-2 años de experiencia desarrollando funciones similares, preferiblemente en un hotel de tamaño y complejidad similares. 
  • Título de bachillerato o formación equivalente. 
  • Imprescindible dominio del idioma local, valorándose muy positivamente el conocimiento del inglés. 
  • Conocimientos prácticos de varios programas informáticos (Microsoft Office, etc.). 
¿Por qué elegirnos?

 

En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como:

 

  • Experiencia mundial - diversidad de 150 nacionalidades diferentes.
  • Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. 
  • Amplia gama de programas de formación para mejorar las habilidades. 
  • Iniciativas de bienestar, incluidas condiciones de trabajo flexibles.
  • Programas de reconocimiento de empleados, como nuestros “Memorable Dates”.
  • Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado.
  • Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.
Minor Hotels / Southern Europe24282025-11-28T00:00:002025-12-29T00:00:00Hostelería y turismo

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