Reservations Agent

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: a tranquil oasis where the sea, land, and subtropical vegetation blend seamlessly with architecture inspired by Moorish design. The 462 rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, offer stunning views of the Atlantic Ocean, Mount Teide, or our lush gardens. An award-winning culinary destination, the resort features world-class restaurants, including Michelin-starred fine dining. With multiple pools, a 2,500 m² Spa & Fitness Center, Europe’s largest Ritz Kids, and an exclusive beach area at Abama, we are an unparalleled retreat in Tenerife. JOIN OUR TEAM! …as a Group Sales Coordinator at The Ritz-Carlton Abama Resort in Tenerife. Who are we looking for? If you are passionate about building strong relationships with clients and groups, turning opportunities into memorable experiences, and serving as a key point of reference for luxury event planning, we want to meet you. As a Group Sales Coordinator , you will be the key link between our clients, agencies, and the resort, ensuring that every event, meeting, or group enjoys impeccable service from planning through execution. If you thrive in detailed coordination, excel at negotiation, work seamlessly with cross-functional teams, and are motivated by service excellence, this role is for you. Your responsibilities will include: Managing and following up on group, corporate, and special event inquiries, ensuring personalized proposals that reflect The Ritz-Carlton’s Gold Standards . Preparing quotations, contracts, and presentations for events and group packages, maintaining accuracy and attention to detail. Coordinating with Front Office, Banquets, F&B, Spa, and other departments to ensure flawless event planning and execution. Maintaining strong relationships with agencies, corporate clients, and repeat clients, anticipating their needs and proposing innovative solutions. Managing the confirmation, logistics, and communication process for events, ensuring every detail is monitored until completion. Collaborating with the sales and marketing teams to promote group packages, meetings, and special events. Keeping client, contact, and sales activity information updated in the resort’s internal systems. Analyzing sales data and performance metrics to contribute to the resort’s group sales strategy. What we are looking for in you: Previous experience in group sales, event coordination, or corporate account management in luxury hotels or resorts. Excellent communication and negotiation skills; natural and authentic when building strong relationships. Ability to organize multiple projects simultaneously, working with precision and attention to detail. Skill in resolving complex situations with professionalism and empathy. Fluency in English and Spanish; additional languages such as German, French, or Italian are a significant advantage. Valid work permit for Spain. How we inspire you… Attractive above-market salary and flexible compensation. “Explore Rate” to stay at over 9,500 Marriott hotels worldwide, extendable to family, partner, and parents. 20% discount on F&B across all our hotels and 50% discount on the resort’s own culinary offerings. Up to 75% discount on flights for Tenerife residents to mainland Spain. Corporate benefits with numerous discounts on leisure and travel. Special birthday recognition. Guest stay at our resort after one year of service. 13th and 14th month pay. Continuous training through our own corporate university. Opportunities for professional development and growth within an international company. Free employee dining. Uniform and laundry service included (department dependent). Team events, celebrations, and activities to share and celebrate achievements. Comprehensive corporate medical coverage. Participation in social responsibility initiatives. (Benefits subject to internal policies and applicable tax regulations.) At The Ritz-Carlton, every team member has the opportunity to create extraordinary experiences that guests will remember forever. As a Group Sales Coordinator , your creativity, passion, and attention to detail will make a difference in every event and group visiting our luxury resort. Submit your application via MarriottCareers with your application documents. Marriott International is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We are committed to non-discrimination on any protected basis. Across more than 100 award-winning properties, our Ladies and Gentlemen create extraordinary experiences that last long after a guest’s stay. At The Ritz-Carlton, caring with excellence is our art, guided by our Gold Standards. Here, you can take pride in your work, grow professionally, and be part of a team with a shared mission: delivering genuine luxury. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

ABOUT US Experimental was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, Experimental operates cocktail bars, but also wine bars, restaurants and, since 2015, hotels. Destinations diversify over the years, starting with European capitals like Paris and London, to more seasonal locations such as Ibiza or Menorca for the summer or the ski slopes of Verbier and Val d'Isère for the winter. The group also has properties in Venice, New York, Biarritz, and the Cotswolds. The philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. ABOUT MONTESOL EXPERIMENTAL In the heart of Ibiza, Montesol Experimental blends historic charm and modern flair since 1933. With 33 stylish rooms, a lively restaurant, and a vibrant atmosphere, it’s a destination for curious travellers and locals alike. At the top of the hotel, our rooftop bar offers stunning views over Ibiza’s old town, a chic, open-air setting where cocktails are crafted under the stars. ABOUT THE POSITION As Reservation Manager, you will be responsible for managing and optimizing the hotel’s reservations, both individual and group, ensuring a seamless guest experience while actively contributing to the hotel’s commercial and revenue strategy. Key responsibilities: Group reservations: management, follow-up and coordination of tailored group bookings for Montesol Experimental Ibiza, as well as occasional support in handling group requests for our hotel in Menorca, including some travel throughout the year Individual & Corporate reservations: handling daily enquiries, controlling rates and availability, developing direct sales, managing emails and client follow-ups Revenue Management & Reporting: monitoring availability, budget and forecast; active participation in pricing and yield strategies; preparation of regular activity reports Business development: managing and activating existing corporate accounts, identifying new business opportunities and maintaining strong client relationships Processes & quality: ensuring correct use of reservation procedures, monitoring data quality in the system and implementing best practices Possibility of covering occasional front desk shifts to support the team depending on operational needs ABOUT YOU Previous experience in a similar role and/or within a high-end hotel environment Excellent communication skills with a strong guest-oriented mindset Autonomous, well-organized profile with strong adaptability and decision-making abilities Fluency in Spanish and English is mandatory French is a strong plus Strongly recommended knowledge and use of Opera Cloud Ability to maintain a thorough understanding of the hotel and Experimental, including operating standards, internal procedures, policies, facilities and services, ensuring their proper application within the Reservations department Strong commitment to internal policies, quality standards and excellence in guest service This job description is intended to provide an overview of the role and its responsibilities and is not intended to be an exhaustive list of all duties inherent to the position. Experimental is an equal opportunity employer. This policy applies to all terms and conditions of employment. Experience Experimental ! Throughout your experience, you will be part of a stimulating and innovative environment. You will join a dynamic group and evolve alongside a variety of functions and experts with recognised know-how Whether it is for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer: Opportunities of training and career development Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc. Attractive discounts in all our venues (cocktail bars, wine bars & restaurants) Corporate events

Company Description About Us 🏨 Mondrian & Hyde Ibiza ¡Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza! Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views. Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches. Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed. The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo. Job Description What you’ll do… Supporting the daily tasks of the Revenue team, learning how pricing and distribution decisions are made. Receive and manage new bookings, modifications, and cancellations in a clear and professional manner. Accurately input booking details into the Property Management System, ensuring correct dates, rates, and guest preferences. Draft and send confirmation emails, vouchers, and cancellation policies in a timely manner. Record and follow up on specific preferences such as bed types, connecting rooms, or other individual needs. Verify real-time availability and apply appropriate rates based on segments (corporate, FIT, groups, etc.). Share relevant information with front office, housekeeping, and other teams to ensure a seamless guest experience. Assist in managing room blocks, rooming lists, and special conditions for groups or tour operators. Gain hands-on experience with PMS, channel managers, booking engines, and other essential reservation platforms. Qualifications What we are looking for: EU Nationality is required. Fluent English and Spanish. Other Languages is a plus. Currently pursuing or recently completed a degree in Hospitality, Business, or a related field. A proactive attitude and strong attention to detail. Effective communication skills and ability to work as part of a team. Ability to multitask and prioritize tasks in a fast-paced environment. Additional Information What’s in it for you…🎯 A competitive package and plenty of development opportunities. Accommodation included. Lunch is served daily at the in-house restaurant. Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments. Join an innovative and fast-growing international group committed not only to building new hotels but also to building a global brand. The opportunity to challenge the norm and work in a creative and rewarding environment. Be part of a team passionate about creating great hotel experiences and building a portfolio of brands. Great discounts at all Ennismore hotels and special discounts at numerous island businesses. Free subscriptions to Canva and Podimo. Activities to build an amazing team of students. Regular team meetings, from our team-building activities to our end-of-season super party; We work hard, but we know how to have fun!

Se busca un/a Administrativo/a organizado/a, proactivo/a y con capacidad de gestión para integrarse en el área administrativa de una empresa de catering y servicios de comida a domicilio. La persona seleccionada será responsable de asegurar el correcto funcionamiento de los procesos administrativos, contables y logísticos, contribuyendo a la eficiencia de la operación y a la satisfacción de los clientes. Funciones principales: Elaboración y presentación de impuestos y contabilidad de facturas. Gestión de nóminas, conciliación bancaria y tesorería (cobros y pagos). Seguimiento de facturación y reclamación de impagos. Gestión de albaranes y bases de datos de clientes. Exportación de informes de gestión semanal y mensual. Revisión de pedidos y coordinación logística (turnos, comandas, impresión de tickets). Actualización de menús y elaboración de propuestas para catering. Gestión de incidencias y comunicación con clientes y proveedores. Participación en proyectos de calidad y protección de datos. Perfil buscado: Experiencia previa en administración, contabilidad o áreas similares, preferiblemente en hostelería y catering Buen manejo de herramientas administrativas y contables. Capacidad de organización, atención al detalle y gestión de múltiples tareas. Habilidades de comunicación y trabajo en equipo. Se valorará: Experiencia en tesorería, presupuestos y análisis de datos. Conocimientos en normativa de calidad y protección de datos. Ofrecemos: Incorporación a un equipo dinámico y profesional. Posibilidad de desarrollo profesional y formación continua. Ambiente de trabajo organizado y colaborativo.

What's the internship? As Reservations intern, you'll be supporting the department in all required areas, including market analysis, managing reservations and solving incidents for guests. You'll be supervised by the Director of Revenue Management. Your day-to-day * Book and enter room reservation requests using the Property Management System. * Enter rooming lists while ensuring accuracy, as required * Update reservations ensuring a flawless check in and check out process. Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities. * Dealing with reservations via email or by phone: creating and confirming corporate and individual reservations. * Set and change the hotel rates daily on the different extranet partners. What we need from you * Currently studying a bachelor's degree in tourism, hospitality or related field. * Previous hotel knowledge and experience in Reservations will be valuable. * Must be fluent in English and Spanish. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for hospitality. What to expect from us * Economic compensation. * Training programmes and access to IHG's training tool. * Meals included on shift

Localidad: Madrid Provincia: Madrid País: España Perfil: RECEPCIÓN Nº Vacantes (puestos): 1 Tipo de oferta: ESPECIALISTA Funciones ¿Quieres continuar desarrollando tu carrera profesional en el área de recepción? ¿Te apasiona el mundo de los hoteles y quieres formar parte de Sercotel Hotel Group? Ven a ser parte de nuestro gran equipo de trabajo en la posición de Recepcionista para Sercotel Hotel Group en nuestro Sercotel Gran Hotel Conde Duque, donde tus principales funciones serán: - Acoger y recibir a los huéspedes, atendiendo sus necesidades durante toda su estancia en el hotel y facilitándoles información sobre todos los servicios que ofrece el hotel. - Dar soporte en la coordinación de acciones con todos los departamentos, con el fin de ofrecer un servicio de calidad y experiencia que impulse hacia la fidelización de nuestro cliente y la reputación de la marca. - Controlar las entradas y salidas del hotel. - Gestionar las nuevas reservas. - Estar informado de las actividades, novedades, etc., que se produzcan en el hotel y entorno, con la finalidad de garantizar la gestión de la información interna y hacia el cliente. - Contestar los e-mails que lleguen durante el turno de trabajo. - Realizar el cuadre de caja. - Atención telefónica. Requisitos ¿Qué necesitas para aplicar? - Haber cursado Grado en Turismo o estudios similares. - Experiencia mínima de 3 años como Recepcionista. - Imprescindible nivel avanzado de inglés (se valorará de manera positiva el dominio de otros idiomas). - Conocimientos de PMS Gestión Hotelera (valorable dominio de Opera). - Conocimientos de otros PMS de Gestión Hotelera. - Conocimientos medios/avanzados de las herramientas del Paquete de Office Word y Excel. - Alta orientación al cliente y vocación por su trabajo. - Persona con iniciativa, dinámica, polivalente y con muchas ganas de aprender. Se ofrece ¿Qué ofrecemos? - Contrato de interinidad a jornada completa para la posición de Recepcionista (40hs/semana). - Turnos rotativos de mañana, tarde y noche. - Salario según convenio. - Buen clima laboral e incorporación a un gran equipo de trabajo dinámico y profesional. - Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel - Descuentos Family & friends en hoteles Sercotel En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos

Encabezado Eurostars Hotel Company, cadena hotelera lanzada en 2005 y que cuenta en la actualidad con más de 220 establecimientos orientados, fundamentalmente, al cliente cultural y de negocios, busca jóvenes profesionales con gran potencial de crecimiento y desarrollo como consecuencia de la fuerte expansión de la cadena tanto a nivel nacional como internacional. Descripción breve Precisamos incorporar recepcionistas para nuestros hoteles de 4/5* ubicados en xxx. Las personas seleccionadas se encargarán de realizar las tareas básicas derivadas del puesto de recepcionista de hotel tales como: - El check-in/out, - Atención al público, - Reservas, - Atención telefónica y - Auditoría nocturna. Pensamos en personas recién Graduadas en Turismo, orientadas al cliente, dinámicas, responsables y con don de gentes. Asimismo, deberán aportar experiencia de prácticas en puesto similar y buen nivel de idiomas. Para el puesto se requiere de disponibilidad horaria para trabajar a turnos. Educación Diplomatura/Grado en Turismo Formación Profesional en Gestión de Alojamientos Turísticos Habilidades Experiencia de prácticas como Recepcionista de Hotel Inglés SAP Preguntas de entrevista - ¿Tienes experiencia en una posición similar? - ¿Posees conocimientos en SAP? - ¿Cuál es tu nivel de Inglés?

¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid y Londres, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un/a Técnico/a de Revenue Management ubicado en nuestras oficinas centrales. Misión del puesto: garantizar la máxima rentabilidad de todas las habitaciones de los hoteles de la cadena, aplicando técnicas de revenue, asegurando la mayor visibilidad y posicionamiento en todos los canales de venta. Reporta a: Revenue Manager Funciones: - Maximizar la rentabilidad en la Web Corporativa y las OTA’S (pricing, distribución, segmentación, etc.). - Analizar los precios propios y de la competencia, así como el conocimiento de la misma. - Asegurar el mejor precio y posicionamiento en cada segmento y temporada. - Analizar el comportamiento de los segmentos y canales de demanda de los diferentes hoteles. - Identificar nuevas oportunidades y participar en la creación de nuevas ofertas y paquetes comerciales. - Planificar ofertas y promociones en la web oficial. - Potenciar la marca en la red. - Benchmarking y propuestas de mejoras para plataformas de e-commerce.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: a tranquil oasis where the sea, land, and subtropical vegetation blend seamlessly with architecture inspired by Moorish design. The 462 rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, offer stunning views of the Atlantic Ocean, Mount Teide, or our lush gardens. An award-winning culinary destination, the resort features world-class restaurants, including Michelin-starred fine dining. With multiple pools, a 2,500 m² Spa & Fitness Center, Europe’s largest Ritz Kids, and an exclusive beach area at Abama, we are an unparalleled retreat in Tenerife. JOIN OUR TEAM! …as a Group Sales Coordinator at The Ritz-Carlton Abama Resort in Tenerife. Who are we looking for? If you are passionate about building strong relationships with clients and groups, turning opportunities into memorable experiences, and serving as a key point of reference for luxury event planning, we want to meet you. As a Group Sales Coordinator , you will be the key link between our clients, agencies, and the resort, ensuring that every event, meeting, or group enjoys impeccable service from planning through execution. If you thrive in detailed coordination, excel at negotiation, work seamlessly with cross-functional teams, and are motivated by service excellence, this role is for you. Your responsibilities will include: Managing and following up on group, corporate, and special event inquiries, ensuring personalized proposals that reflect The Ritz-Carlton’s Gold Standards . Preparing quotations, contracts, and presentations for events and group packages, maintaining accuracy and attention to detail. Coordinating with Front Office, Banquets, F&B, Spa, and other departments to ensure flawless event planning and execution. Maintaining strong relationships with agencies, corporate clients, and repeat clients, anticipating their needs and proposing innovative solutions. Managing the confirmation, logistics, and communication process for events, ensuring every detail is monitored until completion. Collaborating with the sales and marketing teams to promote group packages, meetings, and special events. Keeping client, contact, and sales activity information updated in the resort’s internal systems. Analyzing sales data and performance metrics to contribute to the resort’s group sales strategy. What we are looking for in you: Previous experience in group sales, event coordination, or corporate account management in luxury hotels or resorts. Excellent communication and negotiation skills; natural and authentic when building strong relationships. Ability to organize multiple projects simultaneously, working with precision and attention to detail. Skill in resolving complex situations with professionalism and empathy. Fluency in English and Spanish; additional languages such as German, French, or Italian are a significant advantage. Valid work permit for Spain. How we inspire you… Attractive above-market salary and flexible compensation. “Explore Rate” to stay at over 9,500 Marriott hotels worldwide, extendable to family, partner, and parents. 20% discount on F&B across all our hotels and 50% discount on the resort’s own culinary offerings. Up to 75% discount on flights for Tenerife residents to mainland Spain. Corporate benefits with numerous discounts on leisure and travel. Special birthday recognition. Guest stay at our resort after one year of service. 13th and 14th month pay. Continuous training through our own corporate university. Opportunities for professional development and growth within an international company. Free employee dining. Uniform and laundry service included (department dependent). Team events, celebrations, and activities to share and celebrate achievements. Comprehensive corporate medical coverage. Participation in social responsibility initiatives. (Benefits subject to internal policies and applicable tax regulations.) At The Ritz-Carlton, every team member has the opportunity to create extraordinary experiences that guests will remember forever. As a Group Sales Coordinator , your creativity, passion, and attention to detail will make a difference in every event and group visiting our luxury resort. Submit your application via MarriottCareers with your application documents. Marriott International is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We are committed to non-discrimination on any protected basis. Across more than 100 award-winning properties, our Ladies and Gentlemen create extraordinary experiences that last long after a guest’s stay. At The Ritz-Carlton, caring with excellence is our art, guided by our Gold Standards. Here, you can take pride in your work, grow professionally, and be part of a team with a shared mission: delivering genuine luxury. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

ABOUT US Experimental was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, Experimental operates cocktail bars, but also wine bars, restaurants and, since 2015, hotels. Destinations diversify over the years, starting with European capitals like Paris and London, to more seasonal locations such as Ibiza or Menorca for the summer or the ski slopes of Verbier and Val d'Isère for the winter. The group also has properties in Venice, New York, Biarritz, and the Cotswolds. The philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. ABOUT MONTESOL EXPERIMENTAL In the heart of Ibiza, Montesol Experimental blends historic charm and modern flair since 1933. With 33 stylish rooms, a lively restaurant, and a vibrant atmosphere, it’s a destination for curious travellers and locals alike. At the top of the hotel, our rooftop bar offers stunning views over Ibiza’s old town, a chic, open-air setting where cocktails are crafted under the stars. ABOUT THE POSITION As Reservation Manager, you will be responsible for managing and optimizing the hotel’s reservations, both individual and group, ensuring a seamless guest experience while actively contributing to the hotel’s commercial and revenue strategy. Key responsibilities: Group reservations: management, follow-up and coordination of tailored group bookings for Montesol Experimental Ibiza, as well as occasional support in handling group requests for our hotel in Menorca, including some travel throughout the year Individual & Corporate reservations: handling daily enquiries, controlling rates and availability, developing direct sales, managing emails and client follow-ups Revenue Management & Reporting: monitoring availability, budget and forecast; active participation in pricing and yield strategies; preparation of regular activity reports Business development: managing and activating existing corporate accounts, identifying new business opportunities and maintaining strong client relationships Processes & quality: ensuring correct use of reservation procedures, monitoring data quality in the system and implementing best practices Possibility of covering occasional front desk shifts to support the team depending on operational needs ABOUT YOU Previous experience in a similar role and/or within a high-end hotel environment Excellent communication skills with a strong guest-oriented mindset Autonomous, well-organized profile with strong adaptability and decision-making abilities Fluency in Spanish and English is mandatory French is a strong plus Strongly recommended knowledge and use of Opera Cloud Ability to maintain a thorough understanding of the hotel and Experimental, including operating standards, internal procedures, policies, facilities and services, ensuring their proper application within the Reservations department Strong commitment to internal policies, quality standards and excellence in guest service This job description is intended to provide an overview of the role and its responsibilities and is not intended to be an exhaustive list of all duties inherent to the position. Experimental is an equal opportunity employer. This policy applies to all terms and conditions of employment. Experience Experimental ! Throughout your experience, you will be part of a stimulating and innovative environment. You will join a dynamic group and evolve alongside a variety of functions and experts with recognised know-how Whether it is for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer: Opportunities of training and career development Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc. Attractive discounts in all our venues (cocktail bars, wine bars & restaurants) Corporate events

Company Description About Us 🏨 Mondrian & Hyde Ibiza ¡Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza! Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views. Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches. Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed. The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo. Job Description What you’ll do… Supporting the daily tasks of the Revenue team, learning how pricing and distribution decisions are made. Receive and manage new bookings, modifications, and cancellations in a clear and professional manner. Accurately input booking details into the Property Management System, ensuring correct dates, rates, and guest preferences. Draft and send confirmation emails, vouchers, and cancellation policies in a timely manner. Record and follow up on specific preferences such as bed types, connecting rooms, or other individual needs. Verify real-time availability and apply appropriate rates based on segments (corporate, FIT, groups, etc.). Share relevant information with front office, housekeeping, and other teams to ensure a seamless guest experience. Assist in managing room blocks, rooming lists, and special conditions for groups or tour operators. Gain hands-on experience with PMS, channel managers, booking engines, and other essential reservation platforms. Qualifications What we are looking for: EU Nationality is required. Fluent English and Spanish. Other Languages is a plus. Currently pursuing or recently completed a degree in Hospitality, Business, or a related field. A proactive attitude and strong attention to detail. Effective communication skills and ability to work as part of a team. Ability to multitask and prioritize tasks in a fast-paced environment. Additional Information What’s in it for you…🎯 A competitive package and plenty of development opportunities. Accommodation included. Lunch is served daily at the in-house restaurant. Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments. Join an innovative and fast-growing international group committed not only to building new hotels but also to building a global brand. The opportunity to challenge the norm and work in a creative and rewarding environment. Be part of a team passionate about creating great hotel experiences and building a portfolio of brands. Great discounts at all Ennismore hotels and special discounts at numerous island businesses. Free subscriptions to Canva and Podimo. Activities to build an amazing team of students. Regular team meetings, from our team-building activities to our end-of-season super party; We work hard, but we know how to have fun!

Se busca un/a Administrativo/a organizado/a, proactivo/a y con capacidad de gestión para integrarse en el área administrativa de una empresa de catering y servicios de comida a domicilio. La persona seleccionada será responsable de asegurar el correcto funcionamiento de los procesos administrativos, contables y logísticos, contribuyendo a la eficiencia de la operación y a la satisfacción de los clientes. Funciones principales: Elaboración y presentación de impuestos y contabilidad de facturas. Gestión de nóminas, conciliación bancaria y tesorería (cobros y pagos). Seguimiento de facturación y reclamación de impagos. Gestión de albaranes y bases de datos de clientes. Exportación de informes de gestión semanal y mensual. Revisión de pedidos y coordinación logística (turnos, comandas, impresión de tickets). Actualización de menús y elaboración de propuestas para catering. Gestión de incidencias y comunicación con clientes y proveedores. Participación en proyectos de calidad y protección de datos. Perfil buscado: Experiencia previa en administración, contabilidad o áreas similares, preferiblemente en hostelería y catering Buen manejo de herramientas administrativas y contables. Capacidad de organización, atención al detalle y gestión de múltiples tareas. Habilidades de comunicación y trabajo en equipo. Se valorará: Experiencia en tesorería, presupuestos y análisis de datos. Conocimientos en normativa de calidad y protección de datos. Ofrecemos: Incorporación a un equipo dinámico y profesional. Posibilidad de desarrollo profesional y formación continua. Ambiente de trabajo organizado y colaborativo.