Recepcionista para Sercotel Gran Hotel Conde Duque (Madrid)

Agente de reservas
Responsable reservas
Auxiliar de reservas
Reservas
Descripción de la oferta

Localidad:

Madrid



Provincia:

Madrid



País:

España



Perfil:

RECEPCIÓN



Nº Vacantes (puestos):

1



Tipo de oferta:

ESPECIALISTA



Funciones



¿Quieres continuar desarrollando tu carrera profesional en el área de recepción? ¿Te apasiona el mundo de los hoteles y quieres formar parte de Sercotel Hotel Group?



Ven a ser parte de nuestro gran equipo de trabajo en la posición de Recepcionista para Sercotel Hotel Group en nuestro Sercotel Gran Hotel Conde Duque, donde tus principales funciones serán:



- Acoger y recibir a los huéspedes, atendiendo sus necesidades durante toda su estancia en el hotel y facilitándoles información sobre todos los servicios que ofrece el hotel.

- Dar soporte en la coordinación de acciones con todos los departamentos, con el fin de ofrecer un servicio de calidad y experiencia que impulse hacia la fidelización de nuestro cliente y la reputación de la marca.

- Controlar las entradas y salidas del hotel.

- Gestionar las nuevas reservas.

- Estar informado de las actividades, novedades, etc., que se produzcan en el hotel y entorno, con la finalidad de garantizar la gestión de la información interna y hacia el cliente.

- Contestar los e-mails que lleguen durante el turno de trabajo.

- Realizar el cuadre de caja.

- Atención telefónica.



Requisitos



¿Qué necesitas para aplicar?



- Haber cursado Grado en Turismo o estudios similares.

- Experiencia mínima de 3 años como Recepcionista.

- Imprescindible nivel avanzado de inglés (se valorará de manera positiva el dominio de otros idiomas).

- Conocimientos de PMS Gestión Hotelera (valorable dominio de Opera).

- Conocimientos de otros PMS de Gestión Hotelera.

- Conocimientos medios/avanzados de las herramientas del Paquete de Office Word y Excel.

- Alta orientación al cliente y vocación por su trabajo.

- Persona con iniciativa, dinámica, polivalente y con muchas ganas de aprender.



Se ofrece



¿Qué ofrecemos?



- Contrato de interinidad a jornada completa para la posición de Recepcionista (40hs/semana).

- Turnos rotativos de mañana, tarde y noche.

- Salario según convenio.

- Buen clima laboral e incorporación a un gran equipo de trabajo dinámico y profesional.

- Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel

- Descuentos Family & friends en hoteles Sercotel



En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos
Sercotel Hoteles27842026-01-16T00:00:002026-02-16T00:00:00Hostelería y turismo

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