Ayudante de Recepción

Alimentos y Bebidas
Jefe de Alimentos y Bebidas
Servicio de alimentos y bebidas
Descripción de la oferta

-Captación de nuevos clientes en puerta

-Atención y bienvenida a los clientes

-Gestión integral de reservas

-Acompañamiento y asignación de mesas

-Atención de consultas, sugerencias y reclamaciones

-Garantizar una experiencia excelente al cliente



<p>-Experiencia mínima de 2 años en posición similar</p><p>-Dominio de español y nivel medio de Inglés (valorable nivel básico de catalán)</p><p>-Conocimiento y experiencia previa en software de reservas</p><p>-Persona atenta, amable y con una alta orientación al cliente y vocación de servicio</p><p>-Persona resolutiva, responsable y con capacidad de trabajo en equipo</p><p>-Disponibilidad para realizar jornada completa o parcial</p>
Tus aptitudes:

-Experiencia mínima de 2 años en posición similar

-Dominio de español y nivel medio de Inglés (valorable nivel básico de catalán)

-Conocimiento y experiencia previa en software de reservas

-Persona atenta, amable y con una alta orientación al cliente y vocación de servicio

-Persona resolutiva, responsable y con capacidad de trabajo en equipo

-Disponibilidad para realizar jornada completa o parcial

Contrapunt33662026-02-25T00:00:002026-03-28T00:00:00Hostelería y turismo

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JORNADA: Por definir
SALARIO: A convenir

What's the job? As the friendly face of our hotel restaurant, you'll also be a helpful host, a local expert, and a proud brand ambassador. Whether you're preparing drinks exactly as our guests want or serving them delicious food, you'll be devoted to creating relaxing, memorable experiences. You'll report to the F&amp;B Manager. Your day-to-day * Create a warm welcome to everyone and set the tone for each guest's experience. * Describe the selection of drinks and menu items to guests by offering interesting, and vivid descriptions of each item's origin, taste and preparation methods. * Set up your outlet - stock up on all the supplies you'll need and manage your inventory. * Ensure that food and beverages are well stocked. * Ensure overall cleanliness and maintenance of the working area. * Be ready to jump into other ad-hoc duties when your colleagues need your help, that might include serving other outlets like rooms service, bar or terrace. * Work with your restaurant and kitchen colleagues to offer a seamless food service. * Assess customers' needs and preferences and make recommendations. * Report and follow up on maintenance and repairs and for the cleanliness of the bar. * Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items. * Supervise the pool area to make sure every guest is following the stated rules and there are no issues. * 2+ years' experience working within hotel/restaurant. * Bachelor's degree in hospitality or related field. * Must be fluent in Spanish and English, additional languages will be highly valuable. * Proactive, positive, energetic, dynamic, team-worker and with passion for service. What we need from you What to expect from us * Discounted international room rates. * Room for professional growth in one of the largest hospitality companies. * Training programmes and access to IHG's training tool. * Uniform and laundry service. * Meals whilst on duty. * Private health insurance discount. * Kimpton Benefits: our platform with exclusive discounts for employees. * Cool work environment and lots of fun

Kimpton Vividora Barcelona
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