JEFE/A DE HOSTESS RESTAURANTE MULTIESPACIOS

Buscamos incorporar una hostess para nuestro restaurante en Valencia, responsable de ofrecer una excelente atención al cliente desde su llegada, garantizando una experiencia agradable y organizada. Funciones principales: Recibir y dar la bienvenida a los clientes. Gestionar reservas y lista de espera. Acompañar a los clientes a sus mesas. Coordinar con el equipo de sala para una correcta organización del servicio. Atender llamadas telefónicas y resolver dudas de los clientes. Velar por el orden y la buena imagen del área de recepción. Requisitos: Experiencia previa en puestos de atención al cliente o recepción (valorable). Buena presencia y actitud profesional. Habilidades comunicativas y trato amable. Capacidad de organización y trabajo en equipo. Disponibilidad horaria, incluidos fines de semana. Nivel básico de inglés (valorable). Ofrecemos: Contrato laboral según valía. Jornada completa. Buen ambiente de trabajo. Posibilidad de crecimiento dentro de la empresa.

Restaurantes Quispe, Ponja Nikkei, Acholao - Madrid. En Grupo Quispe seguimos creciendo y buscamos incorporar a nuestro equipo una hostess apasionada por la atención al cliente y la hospitalidad, que quiera desarrollarse profesionalmente dentro de un grupo gastronómico de referencia en Madrid. Si te gusta el trato directo con el cliente, tienes una actitud amable y profesional, y disfrutas siendo la primera imagen de un restaurante, en un entorno dinámico, multicultural y exigente… este es tu sitio. ¿Qué harás? • Recepción y bienvenida de clientes, garantizando una primera impresión excelente. • Gestión y control de reservas (teléfono, plataformas digitales y presencial). • Organización y asignación de mesas según el flujo de servicio. • Acompañamiento de los clientes a mesa y coordinación con el equipo de sala. • Atención a consultas, peticiones especiales y resolución de incidencias básicas. • Control del ritmo de sala junto al equipo de dirección. • Mantenimiento del orden y la imagen del área de recepción. ¿Qué buscamos? • Hostess con experiencia mínima de 1–2 años en restaurantes, hoteles o atención al cliente. • Excelente presencia y habilidades comunicativas. • Conocimiento de la herramienta de reservas CoverManager. • Actitud proactiva, organizada y orientada al detalle. • Capacidad para trabajar bajo presión y en entornos dinámicos. • Buen trato con el cliente y vocación de servicio. • Nivel alto de español; inglés imprescindible y otros idiomas muy valorables. • Disponibilidad horaria y flexibilidad. ¿Qué ofrecemos? • Contrato indefinido y proyecto estable dentro de un grupo en pleno crecimiento. • Salario competitivo según experiencia: 1.500 € – 1.800 € bruto/mes. • Propinas compartidas según sistema del restaurante. • Jornada completa 40h, con 2 días de descanso semanales. • Turnos rotativos y planificación semanal. • Oportunidades reales de crecimiento profesional dentro del grupo. • Excelente ambiente laboral, multicultural, profesional y dinámico. • Formación continua y participación en nuevos proyectos y aperturas. ¿Quieres crecer con nosotros? En Grupo Quispe valoramos a las personas con actitud, vocación de servicio y atención al detalle. Si eres una persona comprometida, resolutiva y con pasión por la hospitalidad… ¡Queremos conocerte!

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Buscamos Hostess con experiencia en Cover Manager y inglés fluido para formar parte del equipo de La Mar Madrid. Perfil que buscamos: • Gente cercana, simpática y profesional • Excelente trato con el cliente • Buena presencia y atención al detalle • Capacidad para gestionar reservas y flujo de sala • Vocación de servicio y trabajo en equipo Ofrecemos: • Proyecto gastronómico internacional • Formación y estabilidad • Un entorno donde ser embajadora del Perú y de la hospitalidad La Mar Madrid Si te identificas, queremos conocerte.

We are seeking a hands-on, dynamic individual to join our team as an Experience Curator. This role is key to delivering an exceptional community experience, and it requires someone comfortable with a fast-paced, entrepreneurial environment. Your main responsibility will be to ensure a high NPS by facilitating meaningful connections and creating impactful experiences for our families, from day one. You will be part of a high-energy, community-driven team where flexibility, problem-solving, and adaptability are crucial. You will collaborate with the team to enhance the overall experience by: -Resolving community requests promptly via the ticketing tool -Ensuring everything is ready for families’ arrival, and taking a hands-on approach during turnover weeks -Ensuring families have an outstanding experience at every touchpoint of their journey -Developing and maintaining relationships with families, understanding their needs, and engaging them in meaningful ways -Gathering feedback and identifying opportunities for improvement through direct interaction with families -Assisting new families in integrating into the community -Communicating upcoming activities to maximize participation -Managing content for the internal UGC channel to build the brand on social media -Ensuring seamless information flow across the team -Coordinating with the onboarding team to ensure smooth handovers during family arrivals -Participating in pre-arrival webinars and orientation sessions -Booking services upon families’ requests You Will Be Responsible For: -Planning and executing community-building events and workshops, including give-back programs -Establishing and managing an events calendar for each cohort, covering Events, Activities, and Experiences -Building win-win partnerships with local vendors, exploring opportunities to earn referral commissions and discounts for our families -Developing and managing the services offering with partners, ensuring smooth organization and implementation -Creating and managing budgets for events and services, ensuring cost efficiency and optimal resource allocation -Monitoring event and service success, with key metrics such as event capacity or revenue, and NPS Accounting & Administrative Tasks: -Record and reconcile daily expenses and vendor invoices in alignment with company procedures. -Provide general support for location-level financial documentation and reporting as needed. -Manage basic documentation, data entry, and filing to support day-to-day operational workflows. -Handle routine correspondence, scheduling, and internal communication tasks to ensure smooth administrative functioning, as needed, to support the local operation.

Mision Satisfacer, siguiendo las normas de calidad del hotel, las necesidades de la clientela en cuanto a reservas, asistencia e información, atendiendo a las comunicaciones, realizando para ello las funciones administrativas, de facturación y comerciales, así como asegurar el correcto cierre del día. Responsabilidades y tareas del puesto OFRECER EL MAYOR ESTANDAR DE SERVICIO A LOS/LAS HUESPEDES Realizar de manera cualificada, con iniciativa y responsabilidad la recepción de la clientela y todas las tareas relacionadas con ello. Ejecutar las labores de atención al cliente en la recepción. Realizar las gestiones relacionadas con la ocupación y venta de las habitaciones (Reservas, Check In y Check Out). Realizar labores propias de la facturación y cobro. Recibir, tramitar y dirigir las reclamaciones de los clientes utilizando el enfoque SEDAS. Colaborar y sustituir al/la Jefe/a de Recepción de las tareas propias del mismo. Auditoría nocturna. Conserjería: Realizar de manera cualificada, con iniciativa, autonomía y responsabilidad de la asistencia e información a la clientela y de los trabajos administrativos correspondientes. Atender a la clientela en los servicios propios de conserjería. Informar a los clientes sobre los servicios del hotel. Ejecutar las labores de atención a la clientela en los servicios solicitados. Recibir, tramitar y dirigir las reclamaciones de la clientela a los servicios correspondientes.

SOBRE NOSOTROS Famoso por introducir la cultura de los bares de cócteles en París en 2007, Experimental redefinió la hospitalidad con bares de cócteles innovadores y hoteles boutique en toda Europa y más allá. Con los años, los destinos se han ampliado desde grandes capitales europeas como Roma, París y Londres hasta lugares más estacionales como Comporta, Ibiza o Menorca en verano, y estaciones de esquí como Verbier y Val d’Isère en invierno. El grupo también opera establecimientos en Oporto, Venecia, Nueva York, Biarritz y los Cotswolds. Cada uno de nuestros destinos únicos combina diseño, creatividad y un servicio excepcional, con nuevas y emocionantes aperturas en el horizonte. SOBRE EXPERIMENTAL BEACH IBIZA Experimental Beach está ubicado en el pintoresco Parque Natural de Las Salinas. El bar y restaurante se encuentran a pie de playa, con vistas al mar, donde se puede disfrutar de una de las puestas de sol más espectaculares de la isla. La carta está inspirada en la historia y la cultura de las Islas Baleares, mientras que la propuesta de cócteles reinterpreta lo que mejor sabe hacer Experimental: un toque de excentricidad creativa con guiños a los grandes clásicos. SOBRE EL PUESTO Actualmente estamos contratando un/a Host/hostess para reforzar nuestro equipo en Experimental Beach durante la próxima temporada. Principales responsabilidades: Dar la bienvenida, informar y orientar a los clientes para garantizar una experiencia agradable. Gestionar las solicitudes de reservas por teléfono y correo electrónico, y administrar la lista de espera ; Acompañar a los clientes a sus mesas o a la zona de espera ; Organizar el plano de sala según la afluencia de los servicios ; Asistir al personal del restaurante cuando sea necesario ; Mantener las mesas, sillas y vajilla limpias y organizadas ; Proporcionar información sobre el menú y el servicio ; Garantizar una experiencia excepcional para los clientes. SOBRE TI Experiencia como Host/Hostess o puesto similar. Excelente presentación y actitud amigable. Buen espíritu de equipo y habilidades de comunicación. Capacidad de organización, multitarea y trabajo bajo presión. Conocimiento de las diferentes áreas del local (restaurante, tumbonas, lounge). Idiomas: español e inglés; un tercer idioma es un plus. ¡Vive la experiencia Experimental! A lo largo de tu experiencia, formarás parte de un entorno estimulante e innovador. Te unirás a un grupo dinámico y crecerás junto a diferentes funciones y expertos con un reconocido saber hacer. Ya sea para tu primer empleo o para una nueva oportunidad de crecimiento profesional, nos comprometemos a reclutar, desarrollar y fidelizar a las personas más motivadas y talentosas, con perfiles y habilidades diversos. Esto es lo que podemos ofrecerte: • Oportunidades de formación y desarrollo profesional. • Posibilidades de movilidad interna en Francia, Italia, Suiza, EE. UU., Reino Unido, Islas Baleares, etc. • Atractivos descuentos en todos nuestros establecimientos (bares de cócteles, wine bars y restaurantes). • Plan de pensiones. • Eventos corporativos.

Buscamos estudiantes en formación que quieran realizar sus prácticas curriculares o formativas y que tengan interés en el sector de la hostelería, la pastelería, la cocina, el servicio de sala y la organización de eventos. Personas con: Actitud proactiva y ganas de aprender Interés por el trabajo en equipo Responsabilidad y compromiso Ilusión por desarrollarse profesionalmente en el mundo de los eventos No es necesaria experiencia previa, solo motivación y disposición para aprender. 🛠️ Áreas de aprendizaje Las prácticas se adaptarán al perfil formativo del alumno/a, pudiendo desarrollarse en diferentes áreas según su especialidad: Cocina y banquetes Pastelería y repostería para eventos Servicio de sala y atención al cliente Organización, montaje y coordinación de eventos 📋 ¿Qué aprenderás? Funcionamiento real de eventos y celebraciones. Trabajo en equipo en entornos dinámicos. Atención al detalle y orientación al cliente. Organización, tiempos y protocolos en eventos. 🤝 ¿Qué ofrecemos? Prácticas formativas en un entorno profesional real. Acompañamiento y tutoría durante todo el periodo de prácticas. Participación activa en eventos reales. Oportunidad de crecimiento y desarrollo profesional. ⏰ Duración y horario A convenir según el centro formativo y la disponibilidad del alumno/a.

JOIN OUR TEAM …as a Front Desk Agent at The Ritz-Carlton Tenerife, Abama Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort—an oasis of tranquility where the ocean, volcanic landscapes, and subtropical vegetation blend effortlessly with iconic Moorish-inspired architecture. Its 462 rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, offer breathtaking views of the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. A celebrated culinary destination in its own right, this five-star resort in Tenerife features world-class restaurants ranging from light, casual dining to Michelin-starred fine cuisine. Designed as a timeless escape, the resort offers multiple swimming pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. Where land meets sea, guests can also enjoy an exclusive golden-sand beach area at Abama, equipped with complimentary sun loungers and umbrellas. Who are we looking for? Are you passionate about delivering exceptional first and last impressions? As a Front Desk Agent , you will be at the heart of the guest experience—welcoming guests with genuine warmth, anticipating their needs, and ensuring every stay begins and ends flawlessly. If you enjoy working in a dynamic, guest-focused environment and take pride in creating meaningful connections, we would love to meet you. Your responsibilities will include… Welcoming guests upon arrival and ensuring a smooth, personalized check-in and check-out experience. Managing room assignments, keys, and guest information accurately in the property management system. Handling guest inquiries, requests, and concerns with professionalism, empathy, and efficiency. Providing detailed information about the resort’s facilities, services, dining options, and local attractions. Coordinating closely with Housekeeping, Concierge, Guest Relations, and other departments to ensure seamless stays. Processing payments, deposits, and billing inquiries in line with company standards. Identifying opportunities to upsell room upgrades, services, and experiences that enhance the guest journey. Managing special requests and preferences to ensure personalized and memorable stays. Resolving guest complaints promptly, turning challenges into positive experiences. Upholding The Ritz-Carlton Gold Standards and ensuring service excellence at all times. What we are looking for in you… A warm, confident, and service-oriented personality with a natural passion for hospitality. Previous experience in Front Office, Reception, or customer-facing roles within hospitality is preferred. Strong communication and interpersonal skills, with a genuine desire to exceed guest expectations. Ability to remain calm, organized, and professional in a fast-paced environment. A collaborative team player who values shared success. Fluent communication skills in Spanish and English ; German is a strong plus . A valid work permit for Spain. How we inspire you… Join our team and bring your personality, passion, and ideas to life every day. Working at The Ritz-Carlton means creating moments that guests remember long after they leave. Competitive salary above market standards with flexible compensation. Travel the world with exclusive employee rates (“Explore Rate”) at over 9,500 Marriott hotels, extended to your family, partner, and parents. 20% discount on Food & Beverage across all Marriott hotels worldwide. 50% discount on the resort’s own culinary offerings. Up to 75% discount on flights for Tenerife residents traveling to mainland Spain. Extensive corporate benefits with discounts on leisure activities and travel. A special birthday surprise to celebrate you. A complimentary guest stay at the resort after one year of service. 13th and 14th salary payments. Innovative training programs, including access to our corporate university. Career growth opportunities within an international company. Complimentary employee dining at our staff restaurant. Uniforms provided and professionally laundered when required. Team outings, celebrations, anniversaries, and special events. Opportunities to participate in social responsibility initiatives. Comprehensive company-sponsored medical care. (All benefit and bonus programs are subject to individual company regulations and applicable laws.) Interested? Apply now via MarriottCareers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and fostering an inclusive, people-centered culture. By joining The Ritz-Carlton , you become part of a global legacy of excellence—where you can grow, belong, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

En M✶JA buscamos perfiles con experiencia en cafetería, panadería y bollería. Personas con criterio, actitud y ganas de formar parte de un proyecto con personalidad y recorrido. Si eres barista y solo quieres poner café, este puesto no es para ti.✌️ ✨ M✶JA es mucho más que una churrería Somos un proyecto joven, innovador y ambicioso, con gran potencial de crecimiento y una misión clara: actualizar el concepto de churrería. Trabajamos café de especialidad, matcha, chai, smoothies y otras bebidas. Nuestro producto estrella son los churros innovadores con chocolate caliente, salsas veganas, coberturas y helados. Además, ofrecemos bocatas y bollería. Creemos en un capricho indulgente, consciente y que se disfruta sin culpa. 🎯 Tu misión * Preparar y servir cafés de especialidad, bebidas calientes y frías. * Preparar/terminar y servir churros (no freír), chocolates, salsas, helados, bollería y bocatas, también para delivery. * Ofrecer una atención al cliente excelente, cercana y honesta. * Explicar y guiar al cliente en nuestra oferta gastronómica. * Mantener el espacio limpio, ordenado y con buena energía. * Cuidar la experiencia M✶JA en cada detalle. 🔑 Lo que buscamos en ti * Experiencia previa como barista, camarera o producción en obrador. * Interés real por el café de especialidad y los productos bien hechos. * Se valora inquietud por la gastronomía vegana y sin gluten. * Imprescindible: castellano, catalán e inglés. * Persona responsable, proactiva y con buena actitud. * No buscamos solo empleados: buscamos personas que quieran implicarse, aportar valor y crecer con una marca con carácter. 🕒 Condiciones del puesto * Contrato y salario según convenio de hostelería de Cataluña, con opción de revisión según objetivos y evolución del negocio. * Modelos de contrato: * 20 h/semana (de jueves a domingo) * 30-40 h/semana (de martes a domingo) * Descuento 50% en nuestros productos 📍 Gràcia · Barcelona
 📆 Incorporación: inmediata / según disponibilidad

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquillity where the sea, land and lush subtropical gardens blend with architecture inspired by Moorish design. With 462 rooms and suites spread across the vibrant Citadel and the exclusive Retreat, the resort offers spectacular views and unique experiences, alongside award-winning dining, multiple pools, a 2,500 m² Spa & Fitness Center and the largest Ritz Kids in Europe. JOIN OUR TEAM! …as a Door Attendant at The Ritz-Carlton Abama Resort in Tenerife. Who are we looking for…? Are you naturally welcoming, service-driven and passionate about creating memorable arrivals and departures? As a Door Attendant / Botones, you will be the first and last impression our guests have of the resort. Your warm presence, attention to detail and genuine care set the tone for an exceptional stay. If you take pride in offering thoughtful assistance, anticipating needs and embodying the spirit of luxury hospitality, we would be delighted to meet you! Your responsibilities will include… Giving every guest a warm, personalized welcome upon arrival and a gracious farewell on departure. Assisting guests with luggage, transportation arrangements and guidance throughout the resort. Maintaining a strong presence at the entrance, ensuring smooth traffic flow for vehicles and guests. Offering support to Front Office and Guest Relations to guarantee seamless arrival and departure experiences. Anticipating guest needs and providing thoughtful assistance in accordance with The Ritz-Carlton Gold Standards. Ensuring the entrance, driveway and lobby areas are always impeccable, safe and welcoming. Handling guest inquiries with courtesy, accuracy and professionalism. Coordinating with Valet Parking when required. Managing luggage tags, storage and deliveries with excellent attention to detail. Upholding outstanding standards of personal appearance, posture and communication. What we are looking for… A genuinely warm, helpful and service-oriented personality. Strong communication and interpersonal skills. Experience in Guest Services, Bell Desk, Door Attendant or other front-facing hospitality roles is highly valued. Ability to lift and transport luggage safely. Fluent in English and Spanish; additional languages, especially German, are a strong advantage. Excellent grooming, professionalism and a proactive attitude. Valid work permit for Spain. How we inspire you… Attractive above-market salary and flexible compensation. “Explore Rate” travel benefits at over 9,500 Marriott hotels worldwide, extended to family, partner and parents. 20% F&B discount worldwide and 50% discount on the resort’s culinary offering. Up to 75% off flights for residents of Tenerife to mainland Spain. Corporate benefits program with leisure and travel discounts. A special birthday surprise. A complimentary stay at the resort after your first year of service. 13th and 14th salary payments. Continuous development through our own corporate university. Career growth opportunities within an international company. Complimentary meals in the employee restaurant. Uniform and laundry service provided. Internal events, employee celebrations and team-building activities. Participation in social responsibility programs. Comprehensive corporate medical care. (All benefits and bonus programs are subject to internal regulations and applicable tax laws. There is no legal entitlement to benefit programs, and offerings may be adjusted by the employer at any time.) Interested? Apply through MarriottCareers with your application documents. Marriott International is an equal opportunity employer, committed to a diverse and inclusive workforce. At The Ritz-Carlton, our Ladies and Gentlemen create memorable experiences guided by our Gold Standards. Join a team where excellence, creativity, and genuine care are part of everyday life. Across more than 100 award-winning properties around the world, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that, long after a guest has stayed with us, the experience stays with them. Every day, we set the standard for rare and special luxury service, and we take pride in delivering excellence in the care and comfort of our guests. Your role will be to ensure that The Ritz-Carlton “Gold Standards” are delivered gracefully and thoughtfully each day. These standards are the foundation of The Ritz-Carlton and what guide us to be better than the day before. Thanks to this culture, The Ritz-Carlton has earned a reputation as a global leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, including our Employee Promise, Credo, and Service Values. Our promise to you: you will have the opportunity to feel proud of the work you do and the people you work with. By joining The Ritz-Carlton, you become part of the Marriott International portfolio of brands. Be where you can do your best work, find your purpose, belong to an amazing global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquillity where the sea, the land and lush subtropical gardens blend effortlessly with iconic architecture inspired by Moorish design. Its 462 rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, offer stunning views of the Atlantic Ocean, Mount Teide or the resort’s verdant gardens. A renowned gastronomic destination, the resort features world-class restaurants ranging from simple, light cuisine to Michelin-starred fine dining. With multiple pools, a 2,500 m² Spa & Fitness Center, the largest Ritz Kids in Europe, and an exclusive area on Abama’s golden-sand beach, we are a truly exceptional sanctuary in Tenerife. JOIN OUR TEAM! …as a Guest Concierge at The Ritz-Carlton Abama Resort in Tenerife. Who are we looking for…? Are you passionate about creating memorable moments and delivering exceptional service from the very first interaction to the final farewell? As a Guest Concierge you will be the face and presence of luxury hospitality within our resort. You will accompany guests throughout their stay, anticipating needs, personalizing each interaction, and ensuring that every moment exceeds expectations. If you love building genuine connections, finding elegant solutions, and delivering impeccable service, we would be delighted to meet you! Your responsibilities will include… Warmly receiving, greeting, and escorting guests to ensure a smooth and memorable arrival and departure experience. Serving as the main point of contact for any guest inquiries, requests, and special needs throughout their stay. Anticipating guest preferences and expectations, delivering personalized experiences in line with our Gold Standards. Handling challenges or issues with empathy, discretion, and efficiency to guarantee guest satisfaction. Coordinating with Front Desk, Housekeeping, F&B, Spa and other departments to ensure seamless guest experiences. Proactively following up with VIP guests, repeat visitors, and those celebrating special occasions. Assisting in designing and delivering amenities, surprises, and personalized touches for guests. Ensuring all relevant guest information is accurately recorded and updated in our internal systems. Supporting Front Office operations as needed, always providing warm, elegant, and professional service. Staying informed about resort services, activities, promotions and local attractions to enhance each guest’s stay. What we are looking for… A natural communicator who makes every guest feel valued and unique. Ideally, previous experience in Front Office, Guest Relations or premium customer service. Strong ability to connect, listen and find solutions, even in challenging situations. A genuine team player who brings positive energy to the workplace. Confident communication in both English and Spanish; German or additional languages will be a strong advantage. You hold a valid work permit for Spain. How we inspire you… Being part of our team means creating experiences that guests will remember long after their stay. Your creativity and passion will make a real impact in every guest interaction. Attractive above-market salary and flexible compensation. “Explore Rate” privileges to stay at over 9,500 Marriott hotels worldwide, also extended to your family, partner and parents. 20% F&B discount at all Marriott properties and 50% off the culinary offering within the resort. Up to 75% off flights for residents of Tenerife to Mainland Spain. Extensive corporate benefits with many leisure and travel discounts. A special birthday surprise. A complimentary stay in our resort after one year of service. 13th and 14th salary payments. Innovative training and development through our own corporate university. Career growth opportunities within an international company. Complimentary meals in the employee restaurant. Uniform and cleaning service provided (where applicable). Celebrations, team events, employee week, anniversaries, and many more ways to celebrate you and your colleagues. Participation in our social responsibility initiatives to give back to the community. Comprehensive corporate medical care. (All benefits and bonus programs are subject to company regulations and applicable tax laws. There is no legal entitlement to benefit programs, and offerings may be adjusted by the employer at any time.) Interested? Apply now on MarriottCareers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive, people-focused culture. We are committed to non-discrimination on any protected basis, including disability and veteran status, and any other characteristic protected by applicable law. Across more than 100 award-winning properties worldwide, the Ladies and Gentlemen of The Ritz-Carlton create experiences so exceptional that they remain with our guests long after their stay. We are proud to set the standard for rare and special luxury service and to care for our guests with genuine excellence. Your role will be to uphold and nurture our “Gold Standards.” These foundational principles—our Employee Promise, Credo and Service Values—guide us every day in our mission to be better than the day before. As part of our team, you will learn and embody these values, and we promise to offer you the opportunity to feel proud of the work you do and the people you do it with. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Buscamos incorporar una hostess para nuestro restaurante en Valencia, responsable de ofrecer una excelente atención al cliente desde su llegada, garantizando una experiencia agradable y organizada. Funciones principales: Recibir y dar la bienvenida a los clientes. Gestionar reservas y lista de espera. Acompañar a los clientes a sus mesas. Coordinar con el equipo de sala para una correcta organización del servicio. Atender llamadas telefónicas y resolver dudas de los clientes. Velar por el orden y la buena imagen del área de recepción. Requisitos: Experiencia previa en puestos de atención al cliente o recepción (valorable). Buena presencia y actitud profesional. Habilidades comunicativas y trato amable. Capacidad de organización y trabajo en equipo. Disponibilidad horaria, incluidos fines de semana. Nivel básico de inglés (valorable). Ofrecemos: Contrato laboral según valía. Jornada completa. Buen ambiente de trabajo. Posibilidad de crecimiento dentro de la empresa.

Restaurantes Quispe, Ponja Nikkei, Acholao - Madrid. En Grupo Quispe seguimos creciendo y buscamos incorporar a nuestro equipo una hostess apasionada por la atención al cliente y la hospitalidad, que quiera desarrollarse profesionalmente dentro de un grupo gastronómico de referencia en Madrid. Si te gusta el trato directo con el cliente, tienes una actitud amable y profesional, y disfrutas siendo la primera imagen de un restaurante, en un entorno dinámico, multicultural y exigente… este es tu sitio. ¿Qué harás? • Recepción y bienvenida de clientes, garantizando una primera impresión excelente. • Gestión y control de reservas (teléfono, plataformas digitales y presencial). • Organización y asignación de mesas según el flujo de servicio. • Acompañamiento de los clientes a mesa y coordinación con el equipo de sala. • Atención a consultas, peticiones especiales y resolución de incidencias básicas. • Control del ritmo de sala junto al equipo de dirección. • Mantenimiento del orden y la imagen del área de recepción. ¿Qué buscamos? • Hostess con experiencia mínima de 1–2 años en restaurantes, hoteles o atención al cliente. • Excelente presencia y habilidades comunicativas. • Conocimiento de la herramienta de reservas CoverManager. • Actitud proactiva, organizada y orientada al detalle. • Capacidad para trabajar bajo presión y en entornos dinámicos. • Buen trato con el cliente y vocación de servicio. • Nivel alto de español; inglés imprescindible y otros idiomas muy valorables. • Disponibilidad horaria y flexibilidad. ¿Qué ofrecemos? • Contrato indefinido y proyecto estable dentro de un grupo en pleno crecimiento. • Salario competitivo según experiencia: 1.500 € – 1.800 € bruto/mes. • Propinas compartidas según sistema del restaurante. • Jornada completa 40h, con 2 días de descanso semanales. • Turnos rotativos y planificación semanal. • Oportunidades reales de crecimiento profesional dentro del grupo. • Excelente ambiente laboral, multicultural, profesional y dinámico. • Formación continua y participación en nuevos proyectos y aperturas. ¿Quieres crecer con nosotros? En Grupo Quispe valoramos a las personas con actitud, vocación de servicio y atención al detalle. Si eres una persona comprometida, resolutiva y con pasión por la hospitalidad… ¡Queremos conocerte!

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Buscamos Hostess con experiencia en Cover Manager y inglés fluido para formar parte del equipo de La Mar Madrid. Perfil que buscamos: • Gente cercana, simpática y profesional • Excelente trato con el cliente • Buena presencia y atención al detalle • Capacidad para gestionar reservas y flujo de sala • Vocación de servicio y trabajo en equipo Ofrecemos: • Proyecto gastronómico internacional • Formación y estabilidad • Un entorno donde ser embajadora del Perú y de la hospitalidad La Mar Madrid Si te identificas, queremos conocerte.