Security Supervisor / Four Seasons Hotel Madrid

Bienvenid@ a Grupo Hotusa, La Industria de la Felicidad Grupo Hotusa es un conjunto de empresas del sector turístico-hotelero internacional. Desde 1977 y con más de 5000 empleados en todo el mundo, impulsamos la industria turística a través de la gestión hotelera, la distribución y la prestación de servicios y soluciones a hoteles independientes. Actualmente contamos con más de 250 hoteles propios y más de 3000 hoteles asociados. Con nuestros compromisos como grupo buscamos: - Impulsar el crecimiento y desarrollo profesional en nuestros equipos - Promocionar la cultura y el arte en nuestros espacios - Ayudar al desarrollo local creando empleo de calidad - Buscar la sostenibilidad de nuestras acciones como empresa - Preservar el valor del patrimonio histórico y cultural en nuestros edificios - Fomentar la innovación y evolución continua Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros. ¿Quieres unirte a la Industria de la felicidad? Buscamos un Técnico/a de Finanzas para la oficina de Barcelona ¿De qué serás responsable? Ayuda en la preparación de los reportes financieros, KPI's. Colaboración en la elaboración de informes para la dirección financiera. Realizar prospección de mercado y búsqueda de nuevas entidades bancarias. Preparación de documentación para presentar a entidades bancarias, incluida la proyección de la cuenta de resultados del hotel. Apoyo en la negociación de financiaciones con entidades bancarias. Mantener y realizar labores de atención personalizada del pool bancario. ¿Qué buscamos? Formación en ADE, Economía o similares. Persona dinámica y organizada. Inglés con nivel alto. Valorable experiencia en posiciones similares. ¿Qué ofrecemos? Además, al formar parte de Grupo Hotusa podrás disfrutar de los siguientes beneficios: 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4*/5* alrededor del mundo y hasta un 20% para tus familiares. Formación The Power Business School: Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, digital, ofimática, Skills etc) de la mano de nuestro partner The Power Business School, la escuela de negocios online nº 1 del mercado e impartida por los mejores profesionales en activo del sector. Formación en Idiomas: Tendrás acceso a nuestra formación en idiomas, tanto presencial como online. (no para hoteles) Acceso a nuestro Club del Empleado: donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo (ocio, tecnología, deporte, moda etc) Disfrutar de noches de hotel gratis: con el Programa de referenciados de Grupo Hotusa, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. Si este proyecto te interesa y crees que encajas en el perfil, nos encantaría que apliques a la posición. O, si conoces a alguien que le pueda interesar, no dudes en compartir esta oferta.

Company Description Fairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain. Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views. Guests at Fairmont La Hacienda will indulge in a luxury resort experience with access to pools, a spa, fitness facilities, a grand ballroom, and flexible meeting spaces. Surrounded by two of southern Europe's most renowned golf courses, the hotel provides an exclusive retreat for golf enthusiasts, beach lovers, and discerning travelers. Job Description Under the guidance of the Talent & Culture team, this internship position is designed to support the daily operations of the department, providing a learning experience in a dynamic and professional environment. The intern will actively collaborate with different teams on key initiatives such as Employer Branding, Talent Acquisition, administrative management, and internal communication. Main responsibilities and learning tasks: Support in the organization and follow-up of recruitment processes (job postings, interview coordination, candidate communication, etc.). Assist in the onboarding process for new colleagues. Participate in internal communication and Employer Branding initiatives, including support with social media. Provide support with administrative tasks in the department (document management, database updates, digital filing, etc.). Assist in responding to inquiries from colleagues and leaders, offering guidance or directing questions to the right person. Help foster a positive work environment based on open communication, collaboration, and mutual respect. Take part in cross-departmental projects and initiatives focused on employee well-being. Qualifications To successfully perform in this internship position, the candidate should be able to fulfill each of the essential responsibilities satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities expected. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Interest in the luxury hospitality sector and a desire to learn how a high-end hotel operates. Spanish fluency (spoken and written) is required; English is a plus. Strong communication and writing skills. Motivation to learn about labor regulations and Human Resources processes. Proactive, solution-oriented attitude, and willingness to contribute. Enjoys teamwork and demonstrates a collaborative mindset. Ability to interact comfortably with different people and environments. Attention to detail and a strong sense of service quality. Basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook). Good organizational skills, ability to prioritize tasks and meet deadlines. Discretion and a sense of responsibility when handling confidential information. Flexibility and adaptability to various situations. Positive attitude, motivation, and alignment with company values. Education and Requirements: Current students pursuing a Bachelor's or Master's degree in Human Resources, Psychology, Tourism, Labor Relations, Business Administration, or related fields. Availability of an internship agreement with an educational institution. No previous experience required, although academic or extracurricular experience in related areas will be valued. Applicants are kindly requested to possess either EU citizenship or a valid work permit for Spain. Additional Information What is in it for you: Discounted hotel rooms and food and beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential. Opportunity to develop your talent and grow within your property and across the world!

Buscamos persona responsable y con buena actitud para cubrir el turno de noche en un hostal de Lloret de Mar. Funciones principales: Vigilancia nocturna del establecimiento. Atención básica a clientes y resolución de pequeños imprevistos. Tareas sencillas de mantenimiento (bombillas, pequeñas fugas, etc.). Requisitos: Disponibilidad para trabajar de noche. Autonomía, iniciativa y buen trato con el público. Inglés básico. Se valorará experiencia en mantenimiento o conserjería. Se ofrece: Contrato de temporada (posible ampliación). Incorporación inmediata. Buen ambiente laboral.

DJ para Bodas con al menos 1 año de experiencia en este tipo de eventos. Requisitos imprescindibles: Controladora, ordenador, conocimientos de montaje de equipos de sonido y coche propio. Requisitos deseados: técnico de sonido

Bienvenid@ a Eurostars Hotel Company, La Industria de la Felicidad Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels y Tandem Suites. Actualmente, nuestro portofolio cuenta con más de 285 hoteles con presencia en más de 22 países de todo el mundo. Nuestra actividad está avalada por un importante know how que se refleja en todos los ámbitos, desde la gestión hotelera a los valores de marca o al cuidado en la experiencia del huésped. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros. ¿Quieres unirte a la Industria de la felicidad? Buscamos un/a Técnico de obras o Delineante Proyectista en Barcelona. ¿De qué serás responsable? -Delineación / consulta y medición planos. -Elaboración de mediciones y presupuestos reformas. -Preparación paquetes documentación licitación - Recepción y Elaboración de comparativos. - Organización documental. Conocimientos especificos: - Autocad. - Office. - Paquete Office. - Óptimo si maneja presto. - Óptimo si maneja REVIT / BIM ¿Qué ofrecemos? En Eurostars Hotel Company podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión global, que apuesta por el constante desarrollo profesional de su equipo. Además, al formar parte de Eurostars Hotel Company podrás disfrutar de los siguientes beneficios: 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4*/5* alrededor del mundo y hasta un 20% para tus familiares Formación The Power Business School: Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, digital, ofimática, Skills etc) de la mano de nuestro partner The Power Business School, la escuela de negocios online nº 1 del mercado e impartida por los mejores profesionales en activo del sector. Formación en Idiomas: Tendrás acceso a nuestra formación en idiomas, tanto presencial como online. Acceso a nuestro Club del Empleado: donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo (ocio, tecnología, deporte, moda etc). Disfrutar de noches de hotel gratis: con el Programa de referenciados de Eurostars Hotel Company, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. Si este proyecto te interesa y crees que encajas en el perfil, nos encantaría que apliques a la posición. O, si conoces a alguien que le pueda interesar, no dudes en compartir esta oferta.

POSITION SUMMARY Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you

POSITION SUMMARY Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you

¿Estás preparado/a para liderar un reto apasionante en el mundo del wellness de lujo en un destino inigualable? En Anantara Spa Tenerife , buscamos un/a SPA MANAGER que quiera dejar huella. Esta no es una vacante más. Es una oportunidad única para formar parte de un equipo humano altamente profesional, comprometido y colaborativo, donde el trabajo en equipo y la implicación son la base de todo lo que hacemos. El reto: Liderar la gestión integral de nuestro exclusivo spa, aportando ideas frescas, visión estratégica y sensibilidad por el bienestar . Tendrás contacto directo con el equipo corporativo para la implementación de nuevos proyectos, siempre alineados con los estándares de excelencia de la marca Anantara. ¿Qué tendrás que hacer? Un perfil con profundo conocimiento de los tratamientos y rituales Anantara. Capacidad para innovar y mejorar procesos desde una perspectiva holística. Experiencia en gestión de equipos, presupuestos, marketing y ventas. Pasión por el wellness, las terapias integrativas y la atención personalizada. Asegurar la planificación, coordinación y supervisión de los equipos para garantizar la excelencia y un servicio de calidad, superando las expectativas de los clientes. Realizar inspecciones periódicas y garantizar la higiene y el mantenimiento de las instalaciones, la recepción, las salas de tratamiento y las zonas comunes. Promover un ambiente agradable y cómodo para los clientes prestando un servicio eficiente y cordial. Asegurarse de que todos los empleados realizan con gran profesionalidad todos los masajes, tratamientos corporales complementarios, tratamientos faciales y tratamientos de belleza que se incluyen en el menú del Spa, asegurándose de que cumplen las normas de servicio definidas. Recibir y gestionar reclamaciones en persona, en plataformas en línea y por correo electrónico. Colaborar en la ejecución de estrategias de marketing que se adapten al mercado y al perfil del cliente para maximizar las ventas. Promover los servicios entre los usuarios potenciales y garantizar las buenas relaciones con los clientes existentes. Promover la formación en servicios, tratamientos y procedimientos. Trabajar en cooperación con todo el equipo del Spa para garantizar que la experiencia es de calidad uniforme para todos los huéspedes. ¿Qué buscamos? Grado universitario en Administración de Empresas o Gestión Hotelera. Tres años de experiencia en un puesto similar en un spa de 5 estrellas con un equipo multicultural. Conocimiento profundo de la terapia de spa. Gran visión financiera. Excelentes dotes de comunicación y liderazgo. Buen nivel de inglés tanto oral como escrito. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorablle Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa. Queremos a alguien que inspire, que transforme, que eleve la experiencia de nuestros clientes y de nuestro equipo. Si te motiva liderar un proyecto con propósito, rodeado/a de profesionales que creen en lo que hacen, y en un entorno donde el bienestar es el centro de todo… este es tu lugar . ¿Te interesa el reto? Postúlate o comparte esta oportunidad con quien creas que puede estar buscando algo así.

Kimpton Vividora, located in the Gothic Quarter brings the boutique concept created in the US by Kimpton in 1981, with 156 rooms designed to provide the Kimpton experience to our guests. In Kimpton you can: Be yourself: Who you are is who we are. So, bring the real you. The best and ever-improving version of you. Bring your background, your personality, your individuality, your creativity. It’s those just-you qualities that make it more personal for you, and our guests. Lead yourself: We support you, and you support we. We trust you to give it your all, take initiative, do right when no one’s watching, find creative new ways to delight guests and co-workers. We trust you to learn, grow and continually improve at whatever you do. Make it count: As long as we’re here, why not make lives better? Yours and our guests. We care for both, and we pursue every chance we can to create a ridiculously personal experience (aka. A Kimpton Moment) every day. That focus and passion gives our work meaning. What you do matters. You matter. Working at Kimpton is not just about working. And it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. What’s the internship? As Guest Experience intern, you’ll be supporting the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador. You’ll be supervised by the Guest Experience Manager. Your day-to-day Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests. Check guests in, provide information on hotel services and room location. Ensure required identification is taken from guests at check-in in line with local legislative requirements Answer phones in a prompt and courteous manner. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc. Accommodating general and unique requests.

ECG es el número 1 para el empleo en hostelería al aire libre. ¿Por qué unirse a nosotros? 5000 oportunidades de empleo al año, marcas reconocidas (Homair-Eurocamp, Marvilla Parks, Tohapi, Roan, ECGS, etc.), + 400 destinos en los campings de 4 y 5 estrellas más bonitos de Europa, 3 millones de clientes bienvenidos cada año. ECG es una experiencia profesional única, que se desarrolla en un entorno multicultural, junto al mar, junto a un lago, en la montaña,... ¡definitivamente hay una manera de reunirnos! ¡Tu mejor trabajo, sus mejores vacaciones! Nuestro camping ubicado en Pals busca una persona dinámica, resolutiva y con una gran vocación de servicio para unirse a nuestro equipo. Si te gusta el trato con la gente, buscas un trabajo variado, y estas disponible ahora esta el fin de la temporada ¡esta es tu oportunidad! Tu rol será clave para garantizar que nuestros clientes disfruten de una estancia perfecta y sin preocupaciones. Tus misiones principales serán: Bienvenida y Acompañamiento: Recibir a los clientes a su llegada y acompañarlos hasta su mobil-home, asegurando que se instalan cómodamente. Atención al Cliente y Logística: Ser el punto de contacto para solucionar pequeñas incidencias y satisfacer las necesidades de los clientes. Esto incluye: Realizar la entrega de material diverso como: barbacoas, planchas, cubiertos (cucharas, tenedores), cortinas, mantas, etc. Suplir la falta puntual del servicio de limpieza. Apoyo General: Prestar apoyo en el bar durante momentos de alta afluencia o cuando sea necesario, demostrando flexibilidad y espíritu de equipo. Nuestros pequeños extras : Equipos acogedores Un entorno propicio para el desarrollo Alojamiento disponible según disponibilidad Descuentos para ti y tu familia en todos nuestros campings al final de la temporada.

Job Summary The Guest Experience Supervisor plays a pivotal role in curating memorable, seamless, and personalized experiences for every guest. This position oversees the daily operations of the Guest Experience team, including Concierge and PBX, in accordance with Nobu's global standard of understated luxury and intuitive hospitality. This leader supports staff training and service execution while actively engaging with guests to elevate their journey from arrival to departure. Essential Duties & Responsibilities Lobby Leadership: Maintain a strong, visible presence in the lobby and arrival areas throughout the day. Personally greet, engage, and assist guests, creating a welcoming and elegant atmosphere aligned with the Nobu experience. Service Excellence: Ensure all guest touchpoints, from arrival to departure are executed seamlessly, with thoughtful attention and personalization. Training & Development: Onboard and continuously train team members on luxury service standards, local knowledge, hotel features, and Nobu’s guest engagement philosophy. Operational oversight: Conduct daily briefings to align staff with upcoming arrivals, group movements, and special guest needs. Ensure all areas, the Front Desk, lobby, entrances, and storage areas, are clean, organized, and fully operational. Monitor adherence to key control, safety, and guest privacy standards. Guest Recovery: Proactively handled guest concerns and special requests, resolving issues with empathy and professionalism to ensure satisfaction. Coordination & Communication: Collaborate closely with the Front Office, Housekeeping, and Engineering teams to ensure a cohesive guest experience. Coordinate group movements, luggage handling, transportation requests, and VIP protocols. Administrative Duties: Maintain shift logs, track staff attendance, create maintenance requests, and document service issues as needed. Brand Ambassador: Represent the Nobu brand by consistently delivering a refined, discreet, warm, and culturally aware service style. Lead & Inspire: In the absence of a Front Office Manager, Assistant Manager, or Supervisor, lead and support the FD and Bell teams. Foster a culture of service excellence, attention to detail, and authenticity. Other responsibilities Adhere fully to all hotel and departmental policies, procedures, and operational standards, ensuring a safe, secure, and environmentally responsible workplace. This includes, but is not limited to, proper handling of lost and found items, emergency response protocols, and sustainability initiatives. Participate actively in hotel and departmental meetings, training programs, and informational sessions to stay informed and aligned with Nobu's service culture and operational goals. Maintain consistent and punctual attendance in accordance with hotel standards, recognizing that reliability is essential to both team performance and guest experience. Demonstrate professional, courteous, and respectful conduct toward guests, colleagues, and vendors at all times. This includes appropriate phone etiquette, attentive communication, and a consistently positive attitude. Perform any additional duties or special projects as assigned by leadership, ensuring they align with hotel policies, brand standards, and operational excellence.

Principal Responsibilities/Position Purpose: Guest experience agent is responsible for answering incoming calls and directing calls to guest rooms through the telephone console or to hotel personnel or departments. Taking and distributing messages for guests, providing information on guest services, and answering inquiries about public hotel events. Essential Functions: · Operate telephone switchboard station to answer telephone calls. · Process guest requests for wake-up calls, screening calls, and other requests related to placing or receiving telephone calls. · Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. · Answer, record, and process all guest calls, requests, questions, or concerns. · Receive, record, and relay messages accurately, completely, and legibly. · Log all guest requests or issues into Hubs and follow up with guest to ensure their request has been met to their satisfaction. · Coordinate with HSK all the “lost” items that the guests asked for. · Provide information to guests about room features, property amenities, and local areas of interest. · Assist guests with accessing the internet. · Answer guest emails. · Booking and managing of the requests for both external and internal services (restaurants reservations, car rental, massage, etc.) · Prepare VIP guests list and communicate it to rest of the departments with the assigned amenities and handwritten welcome note. · Answer all the positive reviews in Booking, Expedia, Google and Tripadvisor. · Review guest arrival lists to offer a warm greeting. · Attend to distinguished visitors (such as VIPs) and respond to their questions. · Assist with the preparation of welcome folders with material (e.g. room service menus, area descriptions) · Promote services and provide information about amenities, the neighborhood, and venues. · Anticipate guest needs and establish a rapport with them by assisting them with specific tasks (e.g. confirming travel arrangements, taking messages) · Address customer complaints and, if necessary, escalate them. Other Duties · All Associates are required to fully comply with hotel and departmental rules, regulations, and policies for the safe, secure, effective, and environmentally friendly operation of the hotel facilities. Examples include, but are not limited to lost and found procedures, emergency procedures, recycling efforts, etc. · Attend and participate in all hotels and/or departmental meetings, training sessions and other information meetings. · Regular attendance in conformance with hotels standards is essential to the successful performance of this position. · Comply with hotel grooming standards for both uniformed and non-uniformed associates. · Comply with hotel service and behavioral standards towards our guests, vendors, and fellow colleagues, including, but not limited to ensuring proper phone etiquette, courteous and respectful behavior and maintaining a friendly and positive attitude. · Perform all other duties as directed by management that are consistent with the policies and procedures of the hotel.

¡ TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid y Londres, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos es una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un/a Lencero/a para uno de sus Hoteles 5* GL situado en Barcelona. Misión del puesto: lograr la satisfacción del cliente en todo lo que a tratamiento de lencería y ropa se refiere en las diferentes áreas del hotel. Reporta a: Gobernante/a Funciones: - Recibir, organizar y desmanchar toda la ropa sucia del hotel para su posterior tratamiento de lavado e higienización. - Doblar, organizar y almacenar ropa seca. - Controlar la entrada de ropa y realizar inventarios. - Preparar, lavar, planchar y doblar la ropa de los clientes. - Clasificar y trabajar la ropa en función de los tejidos, fibras, colores y suciedad de cada una de las prendas. Se ofrece: - Contrato de sustitución a 30 horas semanales

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About Four Seasons Hotel Madrid: Four Seasons Hotel Madrid, a collection of seven heritage buildings is ideally situated near the business district and close to Madrid’s major tourist attractions. A historical landmark redefining elegance, sophistication and urban luxury, located in Centro Canalejas Madrid. After a careful restoration, Four Seasons Hotel Madrid has to 200 guestrooms including 39 suites, three restaurants and bars including an expansive roof terrace, a cutting-edge Spa, stylish function spaces and luxury retail. The Role of Massage Therapist : Four Seasons Hotel Madrid is looking for a Massage Therapist to join our team. The therapist is a key player in providing the core of the spa experience: the treatment. The role also includes proactivity, anticipation of guest needs and knowledge about all available treatment options. Other duties include: Ensure highest level of comfort and service, creating a genuine, warm and welcoming environment for our guests. Perform all body treatments in accordance with Four Seasons standards, while ensuring guest satisfaction. Maintain hygiene and cleanliness of treatment rooms. Manage levels of professional stock and supplies. Follow daily appointment schedule. Our Ideal Massage Therapist : As an ambassador of Four Seasons, our ideal Massage Therapist should represent the brand through excellent grooming, a positive attitude and a warm welcoming smile. Applicants are required to have solid knowledge of various treatment protocols. This position is physical by nature and requires candidates to meet all of the essential functions of this position. It is also required minimum two years of massage therapist experience. Applicants also are needed to have a flexible schedule and the ability to work all shifts, weekends and holidays. Must have the legal right to work in Spain and have fluency in English and Spanish. Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.”

Beratung unseres anspruchsvollen Gästeklientels bezüglich des Gesamtangebotes der SPA-Leistungen und Verkauf von Produkten Terminverwaltung, Planungseinteilung und Abrechnung der Behandlungen Eigenverantwortliches, qualitäts- und serviceorientiertes Arbeiten Gästebetreuung gemäß unseren Leitwerten

Bienvenid@ a Grupo Hotusa, La Industria de la Felicidad Grupo Hotusa es un conjunto de empresas del sector turístico-hotelero internacional. Desde 1977 y con más de 5000 empleados en todo el mundo, impulsamos la industria turística a través de la gestión hotelera, la distribución y la prestación de servicios y soluciones a hoteles independientes. Actualmente contamos con más de 250 hoteles propios y más de 3000 hoteles asociados. Con nuestros compromisos como grupo buscamos: - Impulsar el crecimiento y desarrollo profesional en nuestros equipos - Promocionar la cultura y el arte en nuestros espacios - Ayudar al desarrollo local creando empleo de calidad - Buscar la sostenibilidad de nuestras acciones como empresa - Preservar el valor del patrimonio histórico y cultural en nuestros edificios - Fomentar la innovación y evolución continua Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros. ¿Quieres unirte a la Industria de la felicidad? Buscamos un Técnico/a de Finanzas para la oficina de Barcelona ¿De qué serás responsable? Ayuda en la preparación de los reportes financieros, KPI's. Colaboración en la elaboración de informes para la dirección financiera. Realizar prospección de mercado y búsqueda de nuevas entidades bancarias. Preparación de documentación para presentar a entidades bancarias, incluida la proyección de la cuenta de resultados del hotel. Apoyo en la negociación de financiaciones con entidades bancarias. Mantener y realizar labores de atención personalizada del pool bancario. ¿Qué buscamos? Formación en ADE, Economía o similares. Persona dinámica y organizada. Inglés con nivel alto. Valorable experiencia en posiciones similares. ¿Qué ofrecemos? Además, al formar parte de Grupo Hotusa podrás disfrutar de los siguientes beneficios: 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4*/5* alrededor del mundo y hasta un 20% para tus familiares. Formación The Power Business School: Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, digital, ofimática, Skills etc) de la mano de nuestro partner The Power Business School, la escuela de negocios online nº 1 del mercado e impartida por los mejores profesionales en activo del sector. Formación en Idiomas: Tendrás acceso a nuestra formación en idiomas, tanto presencial como online. (no para hoteles) Acceso a nuestro Club del Empleado: donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo (ocio, tecnología, deporte, moda etc) Disfrutar de noches de hotel gratis: con el Programa de referenciados de Grupo Hotusa, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. Si este proyecto te interesa y crees que encajas en el perfil, nos encantaría que apliques a la posición. O, si conoces a alguien que le pueda interesar, no dudes en compartir esta oferta.

Company Description Fairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain. Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views. Guests at Fairmont La Hacienda will indulge in a luxury resort experience with access to pools, a spa, fitness facilities, a grand ballroom, and flexible meeting spaces. Surrounded by two of southern Europe's most renowned golf courses, the hotel provides an exclusive retreat for golf enthusiasts, beach lovers, and discerning travelers. Job Description Under the guidance of the Talent & Culture team, this internship position is designed to support the daily operations of the department, providing a learning experience in a dynamic and professional environment. The intern will actively collaborate with different teams on key initiatives such as Employer Branding, Talent Acquisition, administrative management, and internal communication. Main responsibilities and learning tasks: Support in the organization and follow-up of recruitment processes (job postings, interview coordination, candidate communication, etc.). Assist in the onboarding process for new colleagues. Participate in internal communication and Employer Branding initiatives, including support with social media. Provide support with administrative tasks in the department (document management, database updates, digital filing, etc.). Assist in responding to inquiries from colleagues and leaders, offering guidance or directing questions to the right person. Help foster a positive work environment based on open communication, collaboration, and mutual respect. Take part in cross-departmental projects and initiatives focused on employee well-being. Qualifications To successfully perform in this internship position, the candidate should be able to fulfill each of the essential responsibilities satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities expected. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Interest in the luxury hospitality sector and a desire to learn how a high-end hotel operates. Spanish fluency (spoken and written) is required; English is a plus. Strong communication and writing skills. Motivation to learn about labor regulations and Human Resources processes. Proactive, solution-oriented attitude, and willingness to contribute. Enjoys teamwork and demonstrates a collaborative mindset. Ability to interact comfortably with different people and environments. Attention to detail and a strong sense of service quality. Basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook). Good organizational skills, ability to prioritize tasks and meet deadlines. Discretion and a sense of responsibility when handling confidential information. Flexibility and adaptability to various situations. Positive attitude, motivation, and alignment with company values. Education and Requirements: Current students pursuing a Bachelor's or Master's degree in Human Resources, Psychology, Tourism, Labor Relations, Business Administration, or related fields. Availability of an internship agreement with an educational institution. No previous experience required, although academic or extracurricular experience in related areas will be valued. Applicants are kindly requested to possess either EU citizenship or a valid work permit for Spain. Additional Information What is in it for you: Discounted hotel rooms and food and beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential. Opportunity to develop your talent and grow within your property and across the world!

Buscamos persona responsable y con buena actitud para cubrir el turno de noche en un hostal de Lloret de Mar. Funciones principales: Vigilancia nocturna del establecimiento. Atención básica a clientes y resolución de pequeños imprevistos. Tareas sencillas de mantenimiento (bombillas, pequeñas fugas, etc.). Requisitos: Disponibilidad para trabajar de noche. Autonomía, iniciativa y buen trato con el público. Inglés básico. Se valorará experiencia en mantenimiento o conserjería. Se ofrece: Contrato de temporada (posible ampliación). Incorporación inmediata. Buen ambiente laboral.

DJ para Bodas con al menos 1 año de experiencia en este tipo de eventos. Requisitos imprescindibles: Controladora, ordenador, conocimientos de montaje de equipos de sonido y coche propio. Requisitos deseados: técnico de sonido