Quality Internship

Chef Ejecutivo
Ejecutivo de ventas
Asistente de ventas
Secretario / Asistente ejecutivo
Descripción de la oferta

Daily

Create at least one personal connection per day (adoption)

- Contact the guest before arrival 

- Prepare amenity based on preferences 

- Put alert to meet the guest upon check in 

- Rooming 

- Follow up calls during the stay

- Meet the guest upon check out

Create at least one wow story per day

- Adoption wow story after getting to know the guest

Spend 2 hours around the hotel 

- Lateral service in peak hours 

- Engage with guests

Wow check out project 

- After pre arrival insert all the guests in the excel document 

- Review the departure for the following day and make sure they had an outstanding experience

1 audit de LQA per day 

- Audit a different venue/department everyday using the LQA app

Room calendar 

- Update arrivals, departures and occupancy on the calendar

- Make sure all employees have the correct profile (starting and end date, employee number)

Monthly

Help with orientation

Role-plays

Support with projects

<p>Availability to start on September 2025</p><p>Internship agreement with the university</p><p>Full time availability</p><p>Minimum 6 months internship</p><p>Fluent English, Spanish is an advantage</p>
Tus aptitudes:

Availability to start on September 2025

Internship agreement with the university

Full time availability

Minimum 6 months internship

Fluent English, Spanish is an advantage

Hotel Arts Barcelona13552025-07-17T00:00:002025-10-16T00:00:00Hostelería y turismo

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