Auxiliar Administrativo/a

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility, where sea, land, and subtropical vegetation effortlessly combine with iconic, Moorish-inspired architecture. The 462 guest rooms and suites – divided between the vibrant Citadel and the exclusive Retreat – enjoy magnificent views over the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. An award-winning gastronomic destination in its own right, this 5-star resort in Tenerife’s world-class restaurants range from light, simple cooking to Michelin-starred gourmet cuisine. Providing a haven of escape, this timeless island resort features numerous swimming pools, a 2500m2 Spa & Fitness Center, and the largest Ritz Kids in Europe. Where the shore meets the sea, guests can benefit from an exclusive area on the golden sandy beach of Abama, equipped with complimentary use of sunbeds and umbrellas. JOIN OUR TEAM! ...as Reservations Agent for the Ritz-Carlton Abama Resort in Tenerife! Who we are looking for… Are you passionate about creating exceptional guest experiences from the very first interaction? As a Reservations Agent at our luxury resort, you’ll be the voice of hospitality—helping guests plan their perfect stay, answering inquiries with warmth and professionalism, and ensuring every detail is handled with care. If you thrive in a dynamic enviroment, have excellent communication skills, and love turning inquiries into unforgettable stays, we’d love to hear from you! What are your responsibilities are... You handle incoming reservation requests via phone, email, and online platforms with professionalism and warmth. You provide detailed information about room types, rates, packages, and resort amenities to help guests make informed decisions. You confirm, modify, and cancel reservations accurately in the system, ensuring all details are correct. You respond promptly to guest inquiries and special requests, offering personalized solutions whenever possible. You coordinate with other departments (Front Office, Sales, F&B) to ensure smooth guest experiences. You monitor room availability and optimize occupancy through effective booking management. You maintain accurate records of reservations and payment details in compliance with company standards. You identify upselling opportunities for upgrades, packages, and additional services to enhance guest stays. You resolve issues or complaints related to reservations with empathy and efficiency. You stay informed about resort promotions, seasonal offers, and local attractions to assist guests proactively. What we want from you… You bring a natural ease in communication, making guests feel valued and understood from the very first interaction. Ideally, you’ve gained hands-on experience in hospitality, reservations, or customer service along the way. You enjoy being part of a team and thrive in a collaborative environment where everyone works toward the same goal. Your joy in delivering thoughtful, accurate service feels genuine—and guests can sense it. It creates confidence and trust in every conversation.You communicate confidently in English and Spanish, and if you have German language skills, this would be an added bonus! You already hold a valid work permit for Spain And this is how we inspire you.... Be part of our resort team and bring your ideas and your imagination into the everyday guest experience. You know what? Working here means contributing to moments that guests remember long after they’ve left. An attractive above market salary for your flexible assignment in our hotel Travel worldwide to our 9500+ hotels at great employee conditions ("Explore Rate") and let yourself be pampered - by the way, this also applies to your family, partner & parents. Enjoy the culinary F&B offer in our 9500+ hotels with 20% discount You can enjoy our culinary offerings at a 50% discount. Did you know you can get up to 75% discount on flights if your residency is on Tenerife Extensive corporate benefits with lots of discounts for leisure activities and travel As a birthday child you get an extra special treat (surprise!) Enjoy our resort as our guest after one year of service with us – this is a once in a lifetime experience! We pay a 13th and 14th salary ! Innovative training concepts that support you on your career path – we actually have our own training university Advancement opportunities and prospects in an international company We offer you an extensive and free of charge culinary offer in our employee restaurant. Don’t worry about your uniform (if necessary, depending on department) – we take care of that and also the cleaning of your business attire. We like to celebrate - and preferably with you! Whether team outings, employee celebrations, employee week, anniversaries , etc.... we can think of many reasons to celebrate you and your colleagues properly. We also take care of our community in many ways – join our community foot print activities to give back! Your health is one of our priorities, which is why we provide you with comprehensive company medical care . (All benefit & bonus programs are subject to individual company regulations. Tax & Social Benefit laws apply and any tax deductions are being handled via payroll adjustments. There is no legal entitlement to the programs and the employer can adjust the offer at any time). Have we sparked your interest? Then apply here on MarriottCareers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility where the sea, the land, and the subtropical vegetation blend effortlessly with an iconic Moorish-inspired architecture. The 462 rooms and suites, distributed between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. A culinary destination in its own right, this 5-star resort in Tenerife offers world-class restaurants ranging from light and simple cuisine to Michelin-starred fine dining. Providing a true escape, this timeless resort features multiple pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. Where the coastline meets the sea, guests can enjoy an exclusive area on Abama’s golden-sand beach, equipped with complimentary sun loungers and umbrellas. JOIN OUR TEAM! To ensure every detail operates with precision and harmony, we are looking for our next Office Coordinator for the Retreat : an organized, proactive individual with a genuine passion for service. Who are we looking for? Someone who enjoys an operational and multifunctional role. As Office Coordinator, you will be the administrative backbone of the Retreat—making sure everything runs smoothly, from managing emails and phone calls to coordinating with different departments. If you love order, efficiency, teamwork, and anticipating needs, this position is for you. Your responsibilities will include… • Managing the Retreat’s email inbox, responding with warmth, accuracy, and promptness. • Handling and redirecting internal and guest phone calls and inquiries, ensuring clear and professional communication. • Overseeing daily operational needs, identifying issues and providing agile, effective solutions. • Coordinating closely with Retreat colleagues and other departments (Front Office, Guest Experience, Housekeeping, Engineering, F&B) to ensure a flawless guest experience. • Organizing and optimizing the team’s operational logistics: task assignment, priority follow-up, and internal communication. • Keeping records, databases, operational documents, and administrative materials up to date. • Anticipating departmental and team needs, acting as a key reference point and facilitator. • Supporting Retreat initiatives related to service quality, efficiency, and continuous improvement. What we expect from you… • Natural, friendly, and professional communication skills—both written and verbal. • Previous experience in administration, team coordination, or operational roles (ideally in hospitality or service environments). • Strong ability to prioritize, organize, and manage multiple tasks efficiently. • Proactive mindset, problem-solving attitude, and a passion for teamwork. • Solid level of English and Spanish. • A valid work permit for Spain. • A spirit of hospitality, strong attention to detail, and a commitment to excellence. How we inspire you… • A competitive salary and working conditions aligned with your experience. • Real opportunities for professional growth within Marriott International. • Continuous training programs, including access to our internal learning university. • The possibility to travel and work across more than 9,500 hotels worldwide with exclusive employee rates (“Explore Rate”). • Discounts on dining experiences within the resort and across Marriott properties globally. • Complimentary daily meals in our employee dining area. • Uniform and professional laundering included. • Recognition programs, internal celebrations, and team-building activities. • Participation in social responsibility initiatives, positively contributing to our local community. • Comprehensive corporate medical care. Have we sparked your interest? Then apply now on MarriottCareers with your updated documents and join a team where culinary passion becomes art. The Ritz-Carlton not only offers an exceptional dining experience, but also an environment where talent flourishes and every day is an opportunity to create memorable moments. “At The Ritz-Carlton, we believe perfection lies in the details, and every plate is an opportunity to inspire.” At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Tareas clave como las siguientes: - Procesar el check-in de los huéspedes confirmando las reservas en el sistema del hotel, verificando la identidad del huésped, solicitando la forma de pago, asignando la habitación y emitiendo la llave de la habitación de acuerdo con las políticas y procedimientos de la propiedad - Garantizar que los estándares y expectativas establecidos se mantengan al más alto nivel personal - Asignar todas las habitaciones diariamente, en coordinación con el servicio de limpieza y, a veces, también con el de mantenimiento - Registrar la entrada y salida de los huéspedes, facturar y cobrar al final del turno - Coordinar con el servicio de limpieza - Garantizar que se logre un entorno de trabajo seguro de acuerdo con los procedimientos y políticas establecidos del hotel - Revisar los procedimientos de los huéspedes y actualizarlos en consecuencia - Garantizar que todos los procedimientos del hotel, por ejemplo, el control de efectivo, según lo establecido por la gerencia, asegurándose de que esto suceda dentro de la recepción - Ayudar en la capacitación y el desarrollo de los nuevos miembros del equipo. Ser parte de una filosofía de creación y fomento en toda la empresa para garantizar un gran espíritu de equipo - Construir relaciones con los huéspedes y trabajar para mejorar la experiencia general del cliente. Ofrecemos: Experiencia usando PMS - Tiempo completo. 8 horas de trabajo (sin turno dividido). Dos días libres/semana - Upselling (según nivel de ventas y consecución de objetivos) - Ambiente de trabajo orientado al equipo. Tipo de puesto: Jornada completa Idioma: Inglés (Obligatorio) Español (Obligatorio) Ubicación del trabajo: Empleo presencial Requisitos Titulación mínima: Sin titulación Experiencia: Minimo de 2 a 3 años Categoría profesional: Mando Intermedio Residencia: Indiferente Idioma imprescindible: Español - Intermedio

What’s the internship? As Revenue & Reservations Intern, you’ll be supporting the department in all required areas, including market analysis, managing reservations and solving incidents for guests. You’ll be supervised by the Revenue & Reservations team. Your day-to-day • Book and enter room reservation requests using the Property Management System. • Enter rooming lists while ensuring accuracy, as required. • Update reservations ensuring a flawless check in and check out process. • Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities. • Dealing with reservations via email or by phone: creating and confirming corporate and individual reservations. • Set and change the hotel rates daily on the different extranet partners.

POSITION SUMMARY Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Bienvenid@ a Eurostars Hotel Company, La Industria de la Felicidad Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels y Tandem Suites. Actualmente, nuestro portofolio cuenta con más de 271 hoteles con presencia en más de 20 países de todo el mundo. Nuestra actividad está avalada por un importante know how que se refleja en todos los ámbitos, desde la gestión hotelera a los valores de marca o al cuidado en la experiencia del huésped. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros. ¿Quieres unirte a la Industria de la felicidad? Buscamos un/a Ayudante de Recepción para uno de nuestros Hoteles 5* ubicado en Madrid. ¿De qué serás responsable? El check-in/out Atención al público Reservas Atención telefónica Auditoría nocturna ¿Qué buscamos? Diplomatura/Grado en Turismo y/o Formación Profesional en Gestión de Alojamientos Turísticos (imprescindible contar con el expediente académico cerrado) Experiencia previa de prácticas como Recepcionista de Hotel Inglés alto Conocimientos de SAP ¿Qué ofrecemos? En Eurostars Hotel Company podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión global, que apuesta por el constante desarrollo profesional de su equipo. Además, al formar parte de Eurostars Hotel Company podrás disfrutar de los siguientes beneficios: 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4*/5* alrededor del mundo y hasta un 20% para tus familiares. Formación The Power Business School: Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, digital, ofimática, Skills etc) de la mano de nuestro partner The Power Business School, la escuela de negocios online nº 1 del mercado e impartida por los mejores profesionales en activo del sector. Acceso a nuestro Club del Empleado: donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo (ocio, tecnología, deporte, moda etc) Disfrutar de noches de hotel gratis: con el Programa de referenciados de Eurostars Hotel Company, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. Si este proyecto te interesa y crees que encajas en el perfil, nos encantaría que apliques a la posición. O, si conoces a alguien que le pueda interesar, no dudes en compartir esta oferta.

¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid y Londres, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un\a Técnico/a Revenue Management para entrar a formar parte y ampliar nuestro equipo de Revenue. Misión del puesto: garantizar la máxima rentabilidad de todas las habitaciones de los hoteles de la cadena, aplicando técnicas de revenue management, asegurando la mayor visibilidad y posicionamiento en todos los canales de venta. Reporta a: Jefe/a de revenue Funciones: Maximizar la rentabilidad en la Web Corporativa y las OTA’S (pricing, distribución, segmentación, etc.). Analizar los precios propios y de la competencia, así como el conocimiento de la misma. Asegurar el mejor precio y posicionamiento en cada segmento y temporada. Analizar el comportamiento de los segmentos y canales de demanda de los diferentes hoteles. Identificar nuevas oportunidades y participar en la creación de nuevas ofertas y paquetes comerciales. Planificar ofertas y promociones en la web oficial. Potenciar la marca en la red. Benchmarking y propuestas de mejoras para plataformas de e-commerce.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility, where sea, land, and subtropical vegetation effortlessly combine with iconic, Moorish-inspired architecture. The 462 guest rooms and suites – divided between the vibrant Citadel and the exclusive Retreat – enjoy magnificent views over the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. An award-winning gastronomic destination in its own right, this 5-star resort in Tenerife’s world-class restaurants range from light, simple cooking to Michelin-starred gourmet cuisine. Providing a haven of escape, this timeless island resort features numerous swimming pools, a 2500m2 Spa & Fitness Center, and the largest Ritz Kids in Europe. Where the shore meets the sea, guests can benefit from an exclusive area on the golden sandy beach of Abama, equipped with complimentary use of sunbeds and umbrellas. JOIN OUR TEAM! ...as Reservations Agent for the Ritz-Carlton Abama Resort in Tenerife! Who we are looking for… Are you passionate about creating exceptional guest experiences from the very first interaction? As a Reservations Agent at our luxury resort, you’ll be the voice of hospitality—helping guests plan their perfect stay, answering inquiries with warmth and professionalism, and ensuring every detail is handled with care. If you thrive in a dynamic enviroment, have excellent communication skills, and love turning inquiries into unforgettable stays, we’d love to hear from you! What are your responsibilities are... You handle incoming reservation requests via phone, email, and online platforms with professionalism and warmth. You provide detailed information about room types, rates, packages, and resort amenities to help guests make informed decisions. You confirm, modify, and cancel reservations accurately in the system, ensuring all details are correct. You respond promptly to guest inquiries and special requests, offering personalized solutions whenever possible. You coordinate with other departments (Front Office, Sales, F&B) to ensure smooth guest experiences. You monitor room availability and optimize occupancy through effective booking management. You maintain accurate records of reservations and payment details in compliance with company standards. You identify upselling opportunities for upgrades, packages, and additional services to enhance guest stays. You resolve issues or complaints related to reservations with empathy and efficiency. You stay informed about resort promotions, seasonal offers, and local attractions to assist guests proactively. What we want from you… You bring a natural ease in communication, making guests feel valued and understood from the very first interaction. Ideally, you’ve gained hands-on experience in hospitality, reservations, or customer service along the way. You enjoy being part of a team and thrive in a collaborative environment where everyone works toward the same goal. Your joy in delivering thoughtful, accurate service feels genuine—and guests can sense it. It creates confidence and trust in every conversation.You communicate confidently in English and Spanish, and if you have German language skills, this would be an added bonus! You already hold a valid work permit for Spain And this is how we inspire you.... Be part of our resort team and bring your ideas and your imagination into the everyday guest experience. You know what? Working here means contributing to moments that guests remember long after they’ve left. An attractive above market salary for your flexible assignment in our hotel Travel worldwide to our 9500+ hotels at great employee conditions ("Explore Rate") and let yourself be pampered - by the way, this also applies to your family, partner & parents. Enjoy the culinary F&B offer in our 9500+ hotels with 20% discount You can enjoy our culinary offerings at a 50% discount. Did you know you can get up to 75% discount on flights if your residency is on Tenerife Extensive corporate benefits with lots of discounts for leisure activities and travel As a birthday child you get an extra special treat (surprise!) Enjoy our resort as our guest after one year of service with us – this is a once in a lifetime experience! We pay a 13th and 14th salary ! Innovative training concepts that support you on your career path – we actually have our own training university Advancement opportunities and prospects in an international company We offer you an extensive and free of charge culinary offer in our employee restaurant. Don’t worry about your uniform (if necessary, depending on department) – we take care of that and also the cleaning of your business attire. We like to celebrate - and preferably with you! Whether team outings, employee celebrations, employee week, anniversaries , etc.... we can think of many reasons to celebrate you and your colleagues properly. We also take care of our community in many ways – join our community foot print activities to give back! Your health is one of our priorities, which is why we provide you with comprehensive company medical care . (All benefit & bonus programs are subject to individual company regulations. Tax & Social Benefit laws apply and any tax deductions are being handled via payroll adjustments. There is no legal entitlement to the programs and the employer can adjust the offer at any time). Have we sparked your interest? Then apply here on MarriottCareers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility where the sea, the land, and the subtropical vegetation blend effortlessly with an iconic Moorish-inspired architecture. The 462 rooms and suites, distributed between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. A culinary destination in its own right, this 5-star resort in Tenerife offers world-class restaurants ranging from light and simple cuisine to Michelin-starred fine dining. Providing a true escape, this timeless resort features multiple pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. Where the coastline meets the sea, guests can enjoy an exclusive area on Abama’s golden-sand beach, equipped with complimentary sun loungers and umbrellas. JOIN OUR TEAM! To ensure every detail operates with precision and harmony, we are looking for our next Office Coordinator for the Retreat : an organized, proactive individual with a genuine passion for service. Who are we looking for? Someone who enjoys an operational and multifunctional role. As Office Coordinator, you will be the administrative backbone of the Retreat—making sure everything runs smoothly, from managing emails and phone calls to coordinating with different departments. If you love order, efficiency, teamwork, and anticipating needs, this position is for you. Your responsibilities will include… • Managing the Retreat’s email inbox, responding with warmth, accuracy, and promptness. • Handling and redirecting internal and guest phone calls and inquiries, ensuring clear and professional communication. • Overseeing daily operational needs, identifying issues and providing agile, effective solutions. • Coordinating closely with Retreat colleagues and other departments (Front Office, Guest Experience, Housekeeping, Engineering, F&B) to ensure a flawless guest experience. • Organizing and optimizing the team’s operational logistics: task assignment, priority follow-up, and internal communication. • Keeping records, databases, operational documents, and administrative materials up to date. • Anticipating departmental and team needs, acting as a key reference point and facilitator. • Supporting Retreat initiatives related to service quality, efficiency, and continuous improvement. What we expect from you… • Natural, friendly, and professional communication skills—both written and verbal. • Previous experience in administration, team coordination, or operational roles (ideally in hospitality or service environments). • Strong ability to prioritize, organize, and manage multiple tasks efficiently. • Proactive mindset, problem-solving attitude, and a passion for teamwork. • Solid level of English and Spanish. • A valid work permit for Spain. • A spirit of hospitality, strong attention to detail, and a commitment to excellence. How we inspire you… • A competitive salary and working conditions aligned with your experience. • Real opportunities for professional growth within Marriott International. • Continuous training programs, including access to our internal learning university. • The possibility to travel and work across more than 9,500 hotels worldwide with exclusive employee rates (“Explore Rate”). • Discounts on dining experiences within the resort and across Marriott properties globally. • Complimentary daily meals in our employee dining area. • Uniform and professional laundering included. • Recognition programs, internal celebrations, and team-building activities. • Participation in social responsibility initiatives, positively contributing to our local community. • Comprehensive corporate medical care. Have we sparked your interest? Then apply now on MarriottCareers with your updated documents and join a team where culinary passion becomes art. The Ritz-Carlton not only offers an exceptional dining experience, but also an environment where talent flourishes and every day is an opportunity to create memorable moments. “At The Ritz-Carlton, we believe perfection lies in the details, and every plate is an opportunity to inspire.” At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Tareas clave como las siguientes: - Procesar el check-in de los huéspedes confirmando las reservas en el sistema del hotel, verificando la identidad del huésped, solicitando la forma de pago, asignando la habitación y emitiendo la llave de la habitación de acuerdo con las políticas y procedimientos de la propiedad - Garantizar que los estándares y expectativas establecidos se mantengan al más alto nivel personal - Asignar todas las habitaciones diariamente, en coordinación con el servicio de limpieza y, a veces, también con el de mantenimiento - Registrar la entrada y salida de los huéspedes, facturar y cobrar al final del turno - Coordinar con el servicio de limpieza - Garantizar que se logre un entorno de trabajo seguro de acuerdo con los procedimientos y políticas establecidos del hotel - Revisar los procedimientos de los huéspedes y actualizarlos en consecuencia - Garantizar que todos los procedimientos del hotel, por ejemplo, el control de efectivo, según lo establecido por la gerencia, asegurándose de que esto suceda dentro de la recepción - Ayudar en la capacitación y el desarrollo de los nuevos miembros del equipo. Ser parte de una filosofía de creación y fomento en toda la empresa para garantizar un gran espíritu de equipo - Construir relaciones con los huéspedes y trabajar para mejorar la experiencia general del cliente. Ofrecemos: Experiencia usando PMS - Tiempo completo. 8 horas de trabajo (sin turno dividido). Dos días libres/semana - Upselling (según nivel de ventas y consecución de objetivos) - Ambiente de trabajo orientado al equipo. Tipo de puesto: Jornada completa Idioma: Inglés (Obligatorio) Español (Obligatorio) Ubicación del trabajo: Empleo presencial Requisitos Titulación mínima: Sin titulación Experiencia: Minimo de 2 a 3 años Categoría profesional: Mando Intermedio Residencia: Indiferente Idioma imprescindible: Español - Intermedio

What’s the internship? As Revenue & Reservations Intern, you’ll be supporting the department in all required areas, including market analysis, managing reservations and solving incidents for guests. You’ll be supervised by the Revenue & Reservations team. Your day-to-day • Book and enter room reservation requests using the Property Management System. • Enter rooming lists while ensuring accuracy, as required. • Update reservations ensuring a flawless check in and check out process. • Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities. • Dealing with reservations via email or by phone: creating and confirming corporate and individual reservations. • Set and change the hotel rates daily on the different extranet partners.