101 Ofertas de trabajo de guest experience

Food & Beverage Runner: Rt. Veranda

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility, where sea, land, and subtropical vegetation effortlessly combine with iconic, Moorish-inspired architecture. The 462 guest rooms and suites – divided between the vibrant Citadel and the exclusive Retreat – enjoy magnificent views over the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. An award-winning gastronomic destination in its own right, this 5-star resort in Tenerife’s world-class restaurants range from light, simple cooking to Michelin-starred gourmet cuisine. Providing a haven of escape, this timeless island resort features numerous swimming pools, a 2500m2 Spa & Fitness Center, and the largest Ritz Kids in Europe. Where the shore meets the sea, guests can benefit from an exclusive area on the golden sandy beach of Abama, equipped with complimentary use of sunbeds and umbrellas. JOIN OUR TEAM! ...as Food & Beverage Runner for the Ritz-Carlton Abama Resort in Tenerife! Who we are looking for… Are you passionate about delivering exceptional dining experiences? As a Waiter/Waitress at our luxury resort, you’ll be the face of hospitality—ensuring every meal is memorable. If you thrive in a dynamic environment, have excellent communication skills, and love exceeding guest expectations, we’d love to meet you! What are your responsibilities are... You greet and serve guests with courtesy and professionalism, ensuring an outstanding dining experience. You take accurate orders and provide recommendations on dishes, wines, and special menus. You serve food and beverages according to resort standards of quality and presentation. You coordinate with kitchen and other departments to guarantee smooth service. You maintain cleanliness and organization of tables and work areas. You handle special requests and resolve issues promptly and empathetically. You promote upselling opportunities to enhance the guest experience. You stay informed about resort promotions, seasonal offers, and local attractions to assist guests proactively. What we want from you… You bring a natural ease in communication, making guests feel valued and understood from the very first interaction. You bring previous experience in hospitality or fine dining along the way. You enjoy being part of a team and thrive in a collaborative environment where everyone works toward the same goal. Your joy in delivering thoughtful, accurate service feels genuine—and guests can sense it. It creates confidence and trust in every conversation. You communicate confidently in English and Spanish. You already hold a valid work permit for Spain And this is how we inspire you.... Be part of our resort team and bring your ideas and your imagination into the everyday guest experience. You know what? Working here means contributing to moments that guests remember long after they’ve left. An attractive above market salary for your flexible assignment in our hotel Travel worldwide to our 9500+ hotels at great employee conditions ("Explore Rate") and let yourself be pampered - by the way, this also applies to your family, partner & parents. Enjoy the culinary F&B offer in our 9500+ hotels with 20% discount You can enjoy our culinary offerings at a 50% discount. Did you know you can get up to 75% discount on flights if your residency is on Tenerife Extensive corporate benefits with lots of discounts for leisure activities and travel As a birthday child you get an extra special treat (surprise!) Enjoy our resort as our guest after one year of service with us – this is a once in a lifetime experience! We pay a 13th and 14th salary ! Innovative training concepts that support you on your career path – we actually have our own training university Advancement opportunities and prospects in an international company We offer you an extensive and free of charge culinary offer in our employee restaurant. Don’t worry about your uniform (if necessary, depending on department) – we take care of that and also the cleaning of your business attire. We like to celebrate - and preferably with you! Whether team outings, employee celebrations, employee week, anniversaries , etc.... we can think of many reasons to celebrate you and your colleagues properly. We also take care of our community in many ways – join our community foot print activities to give back! Your health is one of our priorities, which is why we provide you with comprehensive company medical care . (All benefit & bonus programs are subject to individual company regulations. Tax & Social Benefit laws apply and any tax deductions are being handled via payroll adjustments. There is no legal entitlement to the programs and the employer can adjust the offer at any time). Have we sparked your interest? Then apply here on MarriottCareers with your application documents. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

The Ritz-Carlton Abama

feb. 6, de 2026

Junior Sous Chef

JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met • Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. • Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. • Assists Executive Chef with all kitchen operations and preparation. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. • Assists in determining how food should be presented and creates decorative food displays. • Maintains purchasing, receiving and food storage standards. • Ensures compliance with food handling and sanitation standards. • Performs all duties of kitchen managers and employees as necessary. • Recognizes superior quality products, presentations and flavor. • Ensures compliance with all applicable laws and regulations. • Follows proper handling and right temperature of all food products. • Operates and maintains all department equipment and reports malfunctions. • Checks the quality of raw and cooked food products to ensure that standards are met. Leading Kitchen Operations • Supervises and coordinates activities of cooks and workers engaged in food preparation. • Leads shifts while personally preparing food items and executing requests based on required specifications. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Maintains the productivity level of employees. • Ensures employees understand expectations and parameters. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Ensures property policies are administered fairly and consistently. • Communicates performance expectations in accordance with job descriptions for each position. • Recognizes success performance and produces desired results. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Interacts with guests to obtain feedback on product quality and service levels. • Handles guest problems and complaints. Maintaining Culinary Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. • Trains employees in safety procedures. Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Participates in the employee performance appraisal process, providing feedback as needed. • Brings issues to the attention of the department manager and Human Resources as necessary. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Hotel Arts Barcelona

feb. 6, de 2026

Head Chef / Kimpton Vividora Barcelona

What is the role about? You will be responsible for all aspects of the hotel's fine dining restaurant, ensuring the kitchen operates smoothly while maintaining the established culinary standards and guidelines. You will report directly to the Executive Chef.Your day-to-day * Prepare forecasts, plans, and reports related to restaurant productivity and purchasing needs. * Keep all dish pricing and documentation accurate and up to date. * Train all team members according to procedures, ensuring they have the appropriate training and tools to perform their roles effectively. * Promote teamwork and service quality through daily communication and coordination with other departments. * Gather guest feedback to improve food quality and presentation, and assist in resolving guest questions or kitchen-related issues. * Support the Executive Chef in menu planning, ordering, materials, and food costing. * Ensure all menu items are prepared and presented according to established recipes and standards. * Follow procedures to guarantee food and beverage safety, proper storage, inventory control, and equipment handling. * Ensure all kitchen and storage equipment is well maintained and cleaned regularly. What we expect from you * 3+ years of experience as a Sous Chef or Head Chef in a 4-star (or higher) hotel restaurant. * Relevant culinary education or training related to the role. * A positive, proactive, energetic, dynamic, and empathetic attitude, with strong teamwork skills and a passion for service. * Leadership skills, including team and cost management. * Experience in menu creation, recipe development, and food costing. * Strong operational and culinary knowledge. * Previous experience in hotel openings will be highly valued. What you can expect from us * Competitive salary. * Afternoon shift from 3:30 PM to 11:30 PM, with consecutive days off including public holidays. * Discounted accommodation at group hotels. * Employee recognition program. * Training programs and access to learning tools. * Staff meals during shifts. * Uniform provided, including laundry service. * Cool work environment with lots of fun ?? ------------------------------------------------------------------------ ¿De qué trata el trabajo? Te encargarás de todos los aspectos relacionados con el restaurante gastronómico del hotel, supervisando que el funcionamiento de la cocina del punto de venta sea el adecuado, manteniendo los estándares y pautas gastronómicas marcadas. Reportarás al Chef Ejecutivo. Tu día a día * Realizar previsiones, planes e informes sobre la productividad y pedidos del restaurante. * Mantener actualizados y correctos los precios y la documentación de todos los platos que se elaboren. * Formar a todos los empleados de acuerdo con la normativa y asegurarse de que cuenten con la formación y las herramientas adecuadas. * Impulsar el trabajo en equipo y la calidad del servicio mediante la comunicación y coordinación diarias con los demás departamentos. * Pedir a los clientes su valoración para mejorar la calidad y presentación de la comida y ayudar a resolver las dudas y problemas de los clientes relacionados con los servicios de cocina. * Ayudar al Chef Ejecutivo a planificar el menú, pedidos, materiales y escandallos. * Asegurarse de que todos los platos del menú se preparan y presentan de acuerdo con las recetas y normas establecidas. * Seguir los procedimientos para asegurar la seguridad y buen almacenamiento de los productos de alimentación y bebida, del inventario y del equipamiento. * Asegurarse de que todo el equipamiento de cocina y almacenamiento esté en buen estado y se limpie periódicamente. ¿Qué esperamos de ti? * 3+ años de experiencia como Sous chef / Head Chef de restaurante de hoteles de 4* o superior. * Estudios específicos relacionados con el puesto. * Actitud positiva, proactiva, enérgica, dinámica, empática con capacidad de trabajo en equipo y pasión por el servicio. * Dotes de mando y liderazgo, gestión de equipo y de costes * Creación de menús, recetas y escandallos * Conocimientos de * Se valorará positivamente experiencia previa en aperturas. ¿Qué puedes esperar de nosotros? * Salario competitivo. * Turno de tarde de 15:30h a 23:30h y días festivos seguidos. * Descuento en alojamiento en hoteles del grupo. * Programa de reconocimiento de empleados. * Programa de formación y acceso a herramientas formativas. * Manutención durante el turno. * Uniforme y servicio de lavandería para el uniforme. * Ambiente de trabajo cool y mucha diversión

Kimpton Vividora Barcelona

Illes Balears, España

Revenue Manger / Kimpton Aysla Mallorca

About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the job? As the Revenue Manager, you will be responsible for monitoring, managing and maintaining group and transient inventories to ensure the most effective and efficient balance between demand and availability. You will report to the General Manager. Your day-to-day * Manage and maintain group and transient inventory controls including room accommodation and rate inventory controls, roll-in controls, group inventory and cut-off dates, implementation of blackout dates, maintaining demand information and managing sellout strategies in partnership with Front Office and Sales department. * Develop and implement innovative revenue performance strategies. * Conduct forecasting, review all competitive shops, review demand, convention and city event calendars. * Maintain data on competitor products and maintain historical data on events and performance. * Coach and develop direct reports to ensure a good level of productivity and consistency in the consulting process. * Work with internal departments as needed to escalate consistent issues or noted trends and bring resolution. * Work with team and other key stakeholders to assess competitive data, brainstorming on new ideas to better implement strategies, developing innovative consulting or organizational tools, researching trends, planning for implementation of targeted programs, etc. What we need from you * Bachelor's degree or master's degree in Hotel Management, Business, or a relevant field. * 5+ years progressive work-related experience in the hospitality industry in revenue/reservations department. * Knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions. * Experience with industry and market trends. Knowledge of local market will be highly valuable. * Opera knowledge will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. * Fluent in English and Spanish. What to expect from us * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool

Kimpton Aysla Mallorca

Guest Experience Agent / Kimpton Vividora Barcelona

What's the Job? As Guest Experience Agent, you'll be supporting the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador. You'll report to the Guest Experience Supervisor. Your day-to-day * Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests. * Accommodating general and unique requests. * Analysing customer feedback and reviews to continuously improve overall rating, scores and metrics. * Provide information on hotel services and facilities. * Answer phones in a prompt and courteous manner. * Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. * Perform other duties as assigned including guest room tours, concierge services, special guest requests and needs, etc. * Bachelor's degree in hospitality or related field. * 2+ years' experience working in Front Office/Guest Relations department. * Must be fluent in local language and English, additional languages will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What we need from you * Bachelor's degree in hospitality or related field. * 2+ years' experience working in Front Office/Guest Relations department. * Must be fluent in local language and English, additional languages will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us * Discounted international room rates. * Room for professional growth in one of the largest hospitality companies. * Training programmes and access to IHG's training tool. * Uniform and laundry service. * Meals whilst on duty. * Private health insurance discount. * Kimpton Benefits: our platform with exclusive discounts for employees. * Cool work environment and lots of fun

Kimpton Vividora Barcelona

Cook / Kimpton Vividora Barcelona

What is the role about? As a Cook, your passion for creating visually appealing and delicious dishes will ensure our guests enjoy an outstanding experience every time they visit our restaurants. You will report directly to the Sous Chef.Your day-to-day * Prepare and present all dishes in line with established recipes and presentation standards. * Ensure the kitchen, as well as food storage and product areas, are kept clean and well organized at all times. * Monitor food and supply stock levels, reporting when new purchases are required. * Comply with all HACCP food safety regulations. * Work closely with the restaurant team to ensure smooth and efficient service. * Report any issues related to storage areas or refrigerators to the maintenance department when necessary. What we expect from you * 2+ years of experience as a Cook in a 4-star (or higher) hotel or fine dining restaurant. * Proactive, positive, energetic, dynamic, empathetic, a strong team player, and passionate about service. What you can expect from us * Discounted international hotel rates within IHG properties. * Career growth opportunities within one of the world's largest hospitality companies. * Training programs and access to IHG's learning platform. * Staff meals during shifts. * Discount on private health insurance. * Kimpton Benefits: our exclusive employee discount platform. * Salary according to the hospitality collective agreement. * Afternoon shift from 3:30 PM to 11:30 PM. * A cool work environment with lots of fun ?? ------------------------------------------------------------------------------------------------ ¿De qué trata el trabajo? Como cocinero/a, tu pasión por realizar presentaciones llamativas y sabrosas hará que la experiencia de nuestros huéspedes sea magnífica cada vez que visiten nuestros restaurantes. Reportarás al Sous Chef. Tu día a día * Llevar a cabo todas las elaboraciones de los platos siguiendo los estándares de presentación y elaboración marcados. * Asegurar que la cocina, así como las zonas de almacenamiento de alimentos y productos, están en perfecto estado de limpieza y orden. * Mantener controlado el stock de alimentos y productos necesarios para realizar todas las elaboraciones, reportando cuando sea necesaria la compra de nuevos productos. * Cumplir con toda la normativa de APPCC. * Colaborar con el departamento de restaurante para que el servicio sea fluido en todo momento. * Reportar cualquier incidencia relacionada con las zonas de almacenamiento y neveras al departamento de mantenimiento cuando sea necesario. ¿Qué esperamos de ti? * 2+ años de experiencia en hotel 4* o sup. / restaurante gastronómico como cocinero. * Proactivo/a, positivo/a, energético/a, dinámico/a, empático/a, con capacidad de trabajo en equipo y pasión por el servicio. ¿Qué puedes esperar de nosotros? * Tarifas internacionales en hoteles IHG con descuento. * Espacio para el crecimiento profesional en una de las mayores empresas hoteleras. * Programas de formación y acceso a la herramienta de formación de IHG. * Comidas durante el turno. * Descuento en el seguro médico privado. * Kimpton Benefits: nuestra plataforma con descuentos exclusivos para empleados. * Sueldo según convenio. * Turno de tarde de 15:30h a 23:30h. * Ambiente de trabajo cool y mucha diversión

Kimpton Vividora Barcelona

Analyst-Revenue Management

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort—an oasis of tranquility where ocean, land, and subtropical vegetation blend with Moorish-inspired architecture. With 462 rooms and suites spread across the Citadel and the exclusive Villa Retreat, we offer unmatched views of the Atlantic Ocean, Mount Teide, and our lush gardens. Our 5-star resort is renowned for its award-winning culinary offering — including Michelin-starred restaurants — a 2,500 m² Spa & Fitness Center, multiple swimming pools, and the largest Ritz Kids in Europe. Join our team… …as a Revenue Management Analyst at The Ritz-Carlton, Abama Resort in Tenerife. Who we are looking for… Are you passionate about data analysis, identifying business opportunities, and maximizing revenue in a luxury environment? As a Revenue Management Analyst , you will play a key role in the resort’s commercial strategy, supporting the analysis of performance trends, developing accurate forecasts, and optimizing pricing and inventory across both Rooms and Food & Beverage . If you love working with complex datasets, have a strategic mindset, and enjoy influencing business results in a high-end setting, we would love to meet you! Your responsibilities include… Revenue Analysis & Strategy Analyze sales and revenue performance across Rooms and F&B to identify trends, demand patterns, and opportunities for optimization. Develop detailed short- and long-term forecasts based on historical data, market intelligence, and business objectives. Recommend and adjust dynamic pricing, inventory, and yield strategies according to market conditions. Support the annual budgeting and reforecasting processes by providing structured analytical insights and identifying risks or variances. Conduct market and competitor analysis to maintain competitive positioning in rate structures, packages, and promotions. Monitor and optimize room occupancy, F&B covers, and event revenue while balancing yield objectives with guest satisfaction. Inventory & Systems Management Monitor and update Rooms and F&B inventory to ensure accuracy and maximize revenue performance. Implement and revise rates, restrictions, and distribution strategies in PMS, RMS, and CRS systems. Perform system maintenance tasks including hurdle updates, demand forecasting, group block reviews, and daily checks. Escalate system or technical issues promptly to the appropriate support teams. Reporting & Advanced Analytics Prepare daily, weekly, and monthly performance reports (pick-up, pace, productivity, comp set, STR, etc.). Build dashboards and executive summaries highlighting key metrics, revenue trends, and strategic recommendations. Support commercial strategy meetings by preparing critiques, performance summaries, and competitive analyses. Conduct month-end audits, data validation, and quality checks to ensure accuracy and compliance. Collaboration & Operational Support Work closely with Sales, Marketing, Finance, Reservations, and Operations to ensure alignment in commercial strategy. Support ad hoc analyses and special projects requested by leadership or corporate teams. Assist in training new associates on revenue tools and systems. Ensure all actions comply with company policies, brand standards, and The Ritz-Carlton Gold Standards. Guest Interaction & Communication (Applicable during occasional interactions with internal or external guests) Respond to guest inquiries professionally, following brand service guidelines. Communicate clearly and respectfully with guests and colleagues at all levels. Foster positive and productive working relationships across departments. Quality, Security & Compliance Ensure compliance with revenue recognition rules, audit requirements, and financial standards. Maintain high levels of confidentiality, data privacy, and system security. Participate in continuous improvement initiatives to enhance accuracy, efficiency, and strategic performance. What we expect from you… Strong analytical and numerical skills with experience in data interpretation, forecasting, and reporting. Previous experience in Revenue Management, Business Analytics, Finance, Data Analysis, or similar roles (experience in hospitality is ideal). Advanced proficiency in Excel and familiarity with RMS, PMS (Opera preferred), and BI tools such as Tableau or Power BI. Ability to present complex findings clearly to different levels of the organization. Strategic mindset, results-oriented approach, and proactive attitude. Excellent interpersonal skills and ability to collaborate with multiple departments. Fluent English and Spanish; German is a plus. Valid work permit for Spain. Recommended experience: minimum 2 years in hotel analytics, revenue management, or business analysis. What we offer you… Competitive salary above the market rate. Special rates at more than 9,500 Marriott hotels (“Explore Rate”) for you, your family, partner, and parents. Discounts on dining within the resort and other Marriott properties. Up to 75% discount on flights for residents of Tenerife. Additional corporate benefits for travel and leisure. Special birthday gift. One complimentary stay at the resort after one year of service. Holiday pay and additional benefits according to internal policies. Advanced training programs and real opportunities for career growth. Employee dining room, uniform, and laundry service included. Team events, internal initiatives, and community impact activities. Comprehensive corporate medical coverage. (Benefits are subject to internal policies and may vary.) Have we inspired you? Apply through MarriottCareers with your updated documentation. Marriott International is an equal-opportunity employer. We value diversity, inclusion, and authenticity. At The Ritz-Carlton, we create extraordinary experiences that last, guided by our Credo, our Employee Promise, and the Gold Standards. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

The Ritz-Carlton Abama

Madrid, España

Housekeeping Supervisor / Four Seasons Resort Mallorca at Formentor

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. Floor Supervisor - Four Seasons Resort Mallorca at Formentor

Four Seasons Madrid

Food & Beverage Attendant / Rt. Akira Back

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility, where sea, land, and subtropical vegetation effortlessly combine with iconic, Moorish-inspired architecture. The 462 guest rooms and suites – divided between the vibrant Citadel and the exclusive Retreat – enjoy magnificent views over the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. An award-winning gastronomic destination in its own right, this 5-star resort in Tenerife’s world-class restaurants range from light, simple cooking to Michelin-starred gourmet cuisine. Providing a haven of escape, this timeless island resort features numerous swimming pools, a 2500m2 Spa & Fitness Center, and the largest Ritz Kids in Europe. Where the shore meets the sea, guests can benefit from an exclusive area on the golden sandy beach of Abama, equipped with complimentary use of sunbeds and umbrellas. JOIN OUR TEAM! ...as Food & Beverage Attendant for the Ritz-Carlton Abama Resort in Tenerife! Who we are looking for… Are you passionate about delivering exceptional dining experiences? As a Waiter/Waitress at our luxury resort, you’ll be the face of hospitality—ensuring every meal is memorable. If you thrive in a dynamic environment, have excellent communication skills, and love exceeding guest expectations, we’d love to meet you! What are your responsibilities are... You greet and serve guests with courtesy and professionalism, ensuring an outstanding dining experience. You take accurate orders and provide recommendations on dishes, wines, and special menus. You serve food and beverages according to resort standards of quality and presentation. You coordinate with kitchen and other departments to guarantee smooth service. You maintain cleanliness and organization of tables and work areas. You handle special requests and resolve issues promptly and empathetically. You promote upselling opportunities to enhance the guest experience. You stay informed about resort promotions, seasonal offers, and local attractions to assist guests proactively. What we want from you… You bring a natural ease in communication, making guests feel valued and understood from the very first interaction. You bring previous experience in hospitality or fine dining along the way. You enjoy being part of a team and thrive in a collaborative environment where everyone works toward the same goal. Your joy in delivering thoughtful, accurate service feels genuine—and guests can sense it. It creates confidence and trust in every conversation. You communicate confidently in English and Spanish. You already hold a valid work permit for Spain And this is how we inspire you.... Be part of our resort team and bring your ideas and your imagination into the everyday guest experience. You know what? Working here means contributing to moments that guests remember long after they’ve left. An attractive above market salary for your flexible assignment in our hotel Travel worldwide to our 9500+ hotels at great employee conditions ("Explore Rate") and let yourself be pampered - by the way, this also applies to your family, partner & parents. Enjoy the culinary F&B offer in our 9500+ hotels with 20% discount You can enjoy our culinary offerings at a 50% discount. Did you know you can get up to 75% discount on flights if your residency is on Tenerife Extensive corporate benefits with lots of discounts for leisure activities and travel As a birthday child you get an extra special treat (surprise!) Enjoy our resort as our guest after one year of service with us – this is a once in a lifetime experience! We pay a 13th and 14th salary ! Innovative training concepts that support you on your career path – we actually have our own training university Advancement opportunities and prospects in an international company We offer you an extensive and free of charge culinary offer in our employee restaurant. Don’t worry about your uniform (if necessary, depending on department) – we take care of that and also the cleaning of your business attire. We like to celebrate - and preferably with you! Whether team outings, employee celebrations, employee week, anniversaries , etc.... we can think of many reasons to celebrate you and your colleagues properly. We also take care of our community in many ways – join our community foot print activities to give back! Your health is one of our priorities, which is why we provide you with comprehensive company medical care . (All benefit & bonus programs are subject to individual company regulations. Tax & Social Benefit laws apply and any tax deductions are being handled via payroll adjustments. There is no legal entitlement to the programs and the employer can adjust the offer at any time). Have we sparked your interest? Then apply here on MarriottCareers with your application documents. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

The Ritz-Carlton Abama

Food & Beverage Runner: Rt. Akira Back

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility, where sea, land, and subtropical vegetation effortlessly combine with iconic, Moorish-inspired architecture. The 462 guest rooms and suites – divided between the vibrant Citadel and the exclusive Retreat – enjoy magnificent views over the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. An award-winning gastronomic destination in its own right, this 5-star resort in Tenerife’s world-class restaurants range from light, simple cooking to Michelin-starred gourmet cuisine. Providing a haven of escape, this timeless island resort features numerous swimming pools, a 2500m2 Spa & Fitness Center, and the largest Ritz Kids in Europe. Where the shore meets the sea, guests can benefit from an exclusive area on the golden sandy beach of Abama, equipped with complimentary use of sunbeds and umbrellas. JOIN OUR TEAM! ...as Food & Beverage Runner for the Ritz-Carlton Abama Resort in Tenerife! Who we are looking for… Are you passionate about delivering exceptional dining experiences? As a Waiter/Waitress at our luxury resort, you’ll be the face of hospitality—ensuring every meal is memorable. If you thrive in a dynamic environment, have excellent communication skills, and love exceeding guest expectations, we’d love to meet you! What are your responsibilities are... You greet and serve guests with courtesy and professionalism, ensuring an outstanding dining experience. You take accurate orders and provide recommendations on dishes, wines, and special menus. You serve food and beverages according to resort standards of quality and presentation. You coordinate with kitchen and other departments to guarantee smooth service. You maintain cleanliness and organization of tables and work areas. You handle special requests and resolve issues promptly and empathetically. You promote upselling opportunities to enhance the guest experience. You stay informed about resort promotions, seasonal offers, and local attractions to assist guests proactively. What we want from you… You bring a natural ease in communication, making guests feel valued and understood from the very first interaction. You bring previous experience in hospitality or fine dining along the way. You enjoy being part of a team and thrive in a collaborative environment where everyone works toward the same goal. Your joy in delivering thoughtful, accurate service feels genuine—and guests can sense it. It creates confidence and trust in every conversation. You communicate confidently in English and Spanish. You already hold a valid work permit for Spain And this is how we inspire you.... Be part of our resort team and bring your ideas and your imagination into the everyday guest experience. You know what? Working here means contributing to moments that guests remember long after they’ve left. An attractive above market salary for your flexible assignment in our hotel Travel worldwide to our 9500+ hotels at great employee conditions ("Explore Rate") and let yourself be pampered - by the way, this also applies to your family, partner & parents. Enjoy the culinary F&B offer in our 9500+ hotels with 20% discount You can enjoy our culinary offerings at a 50% discount. Did you know you can get up to 75% discount on flights if your residency is on Tenerife Extensive corporate benefits with lots of discounts for leisure activities and travel As a birthday child you get an extra special treat (surprise!) Enjoy our resort as our guest after one year of service with us – this is a once in a lifetime experience! We pay a 13th and 14th salary ! Innovative training concepts that support you on your career path – we actually have our own training university Advancement opportunities and prospects in an international company We offer you an extensive and free of charge culinary offer in our employee restaurant. Don’t worry about your uniform (if necessary, depending on department) – we take care of that and also the cleaning of your business attire. We like to celebrate - and preferably with you! Whether team outings, employee celebrations, employee week, anniversaries , etc.... we can think of many reasons to celebrate you and your colleagues properly. We also take care of our community in many ways – join our community foot print activities to give back! Your health is one of our priorities, which is why we provide you with comprehensive company medical care . (All benefit & bonus programs are subject to individual company regulations. Tax & Social Benefit laws apply and any tax deductions are being handled via payroll adjustments. There is no legal entitlement to the programs and the employer can adjust the offer at any time). Have we sparked your interest? Then apply here on MarriottCareers with your application documents. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

The Ritz-Carlton Abama

Massage Therapist

The Ritz-Carlton Tenerife, Abama Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort—an oasis of tranquility where the sea, land, and subtropical vegetation blend seamlessly with Moorish-inspired architecture. With 462 rooms and suites, an award-winning culinary destination, and a 2,500 m² Spa & Fitness Center—one of the largest in Europe—the resort offers unparalleled luxury and wellness experiences. Join our team …as a Massage Therapist at The Ritz-Carlton Abama Resort in Tenerife. Who we are looking for We are seeking passionate wellness professionals with a strong service mindset and a genuine desire to create personalized and memorable experiences. As a Massage Therapist, you will deliver high-quality treatments that promote relaxation, balance, and overall well-being, while consistently upholding The Ritz-Carlton’s Gold Standards of excellence. Key responsibilities Perform massage treatments and body therapies in accordance with spa protocols and brand standards. Customize treatments based on each guest’s needs, preferences, and physical condition. Prepare treatment rooms to ensure cleanliness, organization, and a relaxing atmosphere. Clearly explain treatments, products used, and post-treatment recommendations to guests. Ensure a safe, professional, and exceptional guest experience at all times. Maintain proper use, cleaning, and storage of products, equipment, and linens. Comply with hygiene, health, and safety regulations. Work collaboratively with the spa team to ensure smooth daily operations. Represent and embody The Ritz-Carlton Gold Standards in every guest interaction. What we expect from you Certified professional training in massage therapy and/or body treatments. Previous experience as a Massage Therapist, preferably in a luxury spa or hotel environment. Knowledge of various massage techniques (relaxation, therapeutic, sports massage, etc.). Excellent communication skills and strong guest service orientation. Fluency in English and Spanish (additional languages are a plus). Ability to work as part of a team in a dynamic, high-end environment. Valid work permit for Spain. What we offer Competitive salary above market standards. Additional commissions and incentive payments. Special employee rates at over 9,500 Marriott hotels worldwide (“Explore Rate”) for you and your family. Discounts on food and beverage within the resort and across Marriott properties. Ongoing training programs and professional development opportunities. Career growth within an international luxury hospitality company. Free meals at the employee dining room. Uniform and laundry service provided. Comprehensive corporate medical care. Employee events, celebrations, and community initiatives. Exclusive guest experience at the resort after one year of service. (All benefits and incentive programs are subject to internal policies and applicable labor and tax regulations.) Our philosophy At The Ritz-Carlton, we believe that genuine care for people creates extraordinary experiences. Every day, our Ladies and Gentlemen deliver wellness moments that remain with our guests long after their stay. As a Massage Therapist, your role is to ensure that The Ritz-Carlton Gold Standards are upheld with professionalism, empathy, and attention to detail. By joining The Ritz-Carlton, you become part of the Marriott International portfolio of brands—where you can do your best work, grow your purpose, belong to an exceptional global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

The Ritz-Carlton Abama