49 Ofertas de trabajo de guest experience

Housekeeping Office Trainee

Job Summary: The Housekeeping Office Coordinator will support the housekeeping operations of the Nobu Hotel, ensuring efficient communication and organization within the department. This role involves administrative duties, coordination between different departments, and assisting in the overall cleanliness and upkeep of the hotel. The coordinator will gain first-hand experience in managing housekeeping operations while embracing the Nobu culture. Essential Functions: Learn all aspects of the housekeeping department and its interaction with other hotel operations. Maintain accurate records of room status, housekeeping assignments, and maintenance requests. Coordinate and communicate effectively with housekeeping staff, front office, GE and maintenance teams. Assist with inventory management, including ordering and tracking of housekeeping supplies. Ensure guest requests and special accommodations are fulfilled promptly. Monitor lost and found procedures and ensure proper documentation. Assist in the onboarding and training of new housekeeping team members. Handle guest inquiries and efficiently resolve housekeeping-related incidents. This role is ideal for candidates who are eager to develop their hospitality career within the housekeeping operations of a luxury hotel while gaining valuable administrative and organizational experience.

F&B Trainee / Nobu Hotel Barcelona

Job Summary In this role, the Food and Beverage Trainee will be able to fully experience the various F&B outlets and event operations of Nobu Hotel Barcelona with a hands-on approach. After completing this program, the intern will have learned the operations behind a professional food and beverage department and will be fully immersed in the Nobu culture. Essential Functions: Displays a friendly and professional attitude at all times. Ensures alignment with the Nobu culture and Nobu operational standards. Maintains a good professional appearance complying with hotel’s grooming and uniform standards and behaves in a mature and proficient manner in and out of the workplace. Respects schedules and timeliness while being flexible based on business needs. Monitors and maintains cleanliness and working condition of departmental equipment, supplies and work areas. Learns and follows safety standards and emergency procedures. Promotes positive relations with guests, vendors and employees alike. Always promotes a can-do attitude to any guest requests and recognize that guest service and attention to detail is your top priority. Performs all other duties as directed by management that are consistent with the policies and procedures of the hotel. Other duties: Learn Nobu cuisine (different menus, ingredients for key Nobu dishes, cooking styles, etc) in order to flawlessly explain it to guests as needed. Learn floor plans of each outlet. Learn and execute shift opening and closing procedures. Prepare back and front of house areas for service. Provide service to guests in all aspects of food and beverage, including breakfast, lunch, dinner and events following Nobu standards. Provide a genuine greeting “Good afternoon/evening and welcome to Nobu or Irasshaimase”, and upon departure, thank them providing them with a genuine farewell. Attend and participate in all departmental meetings, training sessions and other information meetings as and when requested to do so.

Front Office Trainee

Job Summary The Front Office trainee will be able to fully experience the front services of the Nobu Hotel Barcelona with a hands-on approach. After completing this program, the trainee will have learned how a real front services operation is managed with first-hand experience and will be fully immersed in the Nobu culture. Essential Functions: · Learn all aspects of the Nobu hotel Barcelona and all pertaining points of interest of the destination. · Learn hotel room categories and basic information on outlets menus. · Learn and perform all technical aspects of front services: how to check in/ check out guests, do rooms move, upsell rooms, allocate rooms, balance inventory, deliver luggage and packages, handling dining transfer reservations, etc. · Learn and execute shift opening and closing procedures. · Collect guest preferences and prepare for all VIP arrivals. · Learn how to handle and efficiently resolve guest incidents and internal breakdowns.

Spa Recepcionist Trainee

Job Summary: The Spa Receptionist Trainee will support the daily operations of the spa at Nobu Hotel Barcelona, ensuring efficient communication and delivering an exceptional guest experience. This role involves administrative tasks, coordination with various departments, and assisting in the smooth operation of the spa. The trainee will gain hands-on experience in spa reception while embracing the Nobu culture. Essential Functions: Learn all aspects of spa reception and its interaction with other hotel departments. Greet and assist guests in a professional and welcoming manner. Manage spa reservations, cancellations, and scheduling changes. Maintain accurate records of appointments, guest preferences, and spa treatments. Coordinate with therapists, housekeeping, and front desk teams to ensure smooth operations. Assist with inventory management, including spa products and supplies. Ensure guest requests and special accommodations are handled promptly. Handle guest inquiries and efficiently resolve any spa-related issues. Support in the onboarding and training of new spa team members. Learn all aspects of our Brand Standard Service and comply with all requirements. This role is ideal for candidates eager to develop their career in hospitality and wellness, gaining valuable experience in luxury spa operations and guest relations.

Bellman Trainee

Job Summary Provide support to the reception and bellboy team in assisting guests, ensuring a smooth arrival and departure experience while gaining practical experience in the area of hospitality and customer service. Essential Functions · Support the Guest Services team in maintaining and improving the quality of the guest experience. · Assist in developing and maintaining a first-class Guest Services environment by working alongside experienced staff. · Learn and become familiar with all hotel services, features, and local attractions to provide accurate information to guests. · Support in resolving guest inquiries or minor complaints under supervision, ensuring guest satisfaction. · Assist in maintaining the cleanliness and organization of assigned work areas. · Learn the correct maintenance and use of hotel equipment, using only authorized tools and resources. · Follow departmental policies and procedures in accordance with hotel standards. · Support in ensuring the lobby area remains attended and welcoming at all times. · Help protect guests’ belongings and hotel property by following security guidelines. · Assist in keeping accurate records of guest room keys issued to bell staff. · Participate in on-the-job learning and training sessions to understand hotel operations and service standards. · Respond to guest requests accurately, promptly, and courteously. · Observe and anticipate guests’ needs, responding proactively under supervision. · Help record relevant information in the daily logbook. · Assist in transporting guest luggage upon arrival, during room changes, and at departure. · Learn to correctly label, store, and retrieve luggage from the storage area. · Observe and assist in explaining hotel fire and safety procedures to guests. · Accompany guests to their rooms, demonstrating how to use their key cards and explaining available services such as laundry. · Remain attentive and professional at the assigned station, maintaining proper posture and presentation. Other Duties: · Support and asisst the Front office team. · Foster positive working relationships with other departments. · Maintain and improve the quality of all public areas.

Assistant Director of Finance / Six Senses Ibiza

As Assistant Director of Finance, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be. In this role, I will assume full responsibility for the efficient operation of the property to provide exceptional products and services within Six Senses brand operating standards and budget. Duties and Responsibilities: Operational Ownership In this role, I will assume full responsibility for the efficient operation of the Finance department within Six Senses financial operating standards. I will establish and maintain effective management of the resort's accounting practices and provide a flow of financial information and reporting to all divisions and departments, Home Office and the owners. * Assume responsibility for the day-to-day efficient and compliant operation of the Finance department in alignment with Six Senses financial operating standards, policies and guidelines. * Maintain accurate, transparent and timely financial accounting practices across all divisions and departments, ensuring effective internal controls and adherence to all statutory, legal, financial and tax requirements. * Support the preparation, implementation and monitoring of the annual budget, financial forecasts and capital expenditure planning; actively track and analyze performance data and propose improvement measures. * Collaborate closely with the Cluster Director of Finance, General Manager and Executive Committee in guiding financial strategy, business planning, risk management and data-driven decision-making. * Oversee daily financial transactions and approvals including purchase requisitions, purchase orders, vendor payments, petty cash, payroll, audit requests and other financial requirements. * Ensure compliance and continuous improvement of financial systems, payroll systems, documentation standards, reporting tools and internal control procedures in line with company and regulatory frameworks. * Respond promptly and effectively to audit issues and drive corrective actions to achieve full compliance and continuous improvement. * Lead and monitor purchasing practices to ensure full alignment with Six Senses Sustainability & Eat With Six Senses platforms, including supplier vetting, ethical sourcing, product traceability and responsible consumption. * Oversee regular stocktaking procedures, storage compliance and inventory valuation to ensure accuracy, cost control and product preservation within required standards. * Keep abreast of financial, hospitality and industry trends, continuously upskilling and elevating departmental performance, efficiency and best practices. * Maintain the highest standards of personal appearance, grooming, safety, security and emergency awareness, ensuring the same from all team members. * Ensure clear, effective and transparent communication within the Finance Department and across all resort departments to support smooth operations and enhance financial awareness at all levels. * Produce accurate financial reporting in accordance with the Uniform System of Accounting for the Lodging Industry (USALI) and corporate reporting standards. * Prepare and submit legally required reports, tax-related documentation and confidential materials within established deadlines. * Actively support a culture where financial accountability, ethical conduct and revenue awareness is embedded across all hosts. * Attend and contribute to leadership meetings, financial briefings and business reviews, ensuring clear dissemination of relevant information. * Perform any additional duties requested by the Cluster Director of Finance. Qualifications: To execute the position of Assistant Director of Finance, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results. I possess a minimum of a Bachelor's degree in Finance or Accounting or similar qualifications and professional accounting body certification. I have more than five years' experience in a hotel accounting role. I am a personally involved, visible and proactive leader with excellent organizational skills, capable of providing focused direction and continuing to establish the property's prominent position within the market. I possess a well-developed capability for strategic decision-making and a track record of proven results in the areas of customer satisfaction, operational excellence, host satisfaction, revenue and profit. My financial acumen positions me as a business savvy leader with demonstrated financial understanding and interpretation of reports plus cost and inventory control. Technical skills include Advanced MS Office - Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have an excellent command of written and spoken English with some knowledge of the local language and customs. A valid European work permit is mandatory to be considered for the role. The above is intended to provide an overview of the role and responsibilities of a Assistant Director of Finance for Six Senses Ibiza . It is not and does not imply that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position. Six Senses is an equal opportunity employer. This policy applies to all terms and conditions of employment

Onsite Concierge Assistant (H/F/X) / Internship / Ibiza

Company Description In legendary or unexpected destinations, we find the perfect home for each of our travelers. Every stay is carefully prepared, crafted, and fully personalized to offer a truly bespoke experience. We build lasting relationships of trust with our clients and reinvent the standards of luxury rentals to create memories that endure long after the stay. ✨ Our teams are the key ingredient of our success. They design and curate each journey as a unique project. Our local teams travel the world to select the most remarkable homes and provide an unparalleled welcome and service in every destination. Job Description This position is available for a period of 4 to 6 months starting in March 2026. 🎯 Your Mission: As an Onsite Concierge Assistant within the Conciergerie & Stay team, you will play a supporting role in managing and assisting our clients on-site with concierge and property-related requests. You will help the team welcome our international clientele in various rented properties while upholding Le Collectionist brand standards. In close collaboration with the Pre-Arrival Team , you will assist in strengthening our network of local partners to offer our clients the highest quality services and experiences. ✨ Your Responsibilities: Pre-Arrival Preparation Take part in property visits where guests are expected. Support the Pre-Arrival Team in gathering the necessary information for stay preparations. Assist in updating property information in internal tools. Contribute to preparing properties (shopping, gifts, amenities) ahead of guest arrivals. Help the team establish contact with clients before their arrival. Guest Welcome and Stay Follow-Up Welcome guests alongside the team, ensuring the villa is ready and in perfect condition. Participate in villa tours and guide guests through the property’s facilities. Be available to assist with concierge requests or service adjustments. Observe and learn the procedures for handling and processing payments. Check-Out and End-of-Stay Follow-Up Assist the team to ensure a smooth check-out process and help inspect the property in the presence of guests. Contribute to documenting final observations and any potential damages. Help follow up on billing and payments in collaboration with the Pre-Arrival Team . Administration and Payment Management Support the team in invoicing and payment collection in collaboration with the Pre-Arrival Team . Document property condition observations after guest departures. ⚠️ Schedule and Specifics Our on-site presence and industry standards require working Saturdays and Sundays (hospitality model), especially during the high season. Work is organized in rotation with the rest of the on-site team, and overtime can be compensated with time off. 🫰 Perks 🎂 1 day off for your birthday 🍽️ Restaurant tickets up to 4 €. 💻 A laptop 🎊 Events all year round 🌴 1 day off per month (from 5 months of internship) Qualifications Desired Profile Currently pursuing studies in hospitality, tourism, business school , or a related field. Strong interest in the luxury and hospitality sector . Valid driver’s license. Interest in similar roles (villa management, concierge services). Knowledge of the destination and its ecosystem, or a strong willingness to learn. Fluency in English is required, and knowledge of Spanish or/and French is a plus Organized, meticulous, and detail-oriented. Autonomous , with excellent interpersonal skills. Outstanding written and verbal communication skills to build strong relationships with clients and partners. Customer-oriented, with a warm personality and the ability to create lasting connections. Able to manage multiple tasks simultaneously and adapt to a fast-paced, demanding environment. All our positions are open, with equal consideration, to candidates requiring specific accommodations related to a disability. Additional Information Interview Process 👋 Steps: HR Interview Manager Interview Case Study Case Study Presentation Call with our Regional Director

Onsite Concierge Assistant (H/F/X) / Internship / Mallorca

Company Description In legendary or unexpected destinations, we find the perfect home for each of our travelers. Every stay is carefully prepared, crafted, and fully personalized to offer a truly bespoke experience. We build lasting relationships of trust with our clients and reinvent the standards of luxury rentals to create memories that endure long after the stay. ✨ Our teams are the key ingredient of our success. They design and curate each journey as a unique project. Our local teams travel the world to select the most remarkable homes and provide an unparalleled welcome and service in every destination. Job Description This position is available for a period of 4 to 6 months starting in March 2026. 🎯 Your Mission: As an Onsite Concierge Assistant within the Conciergerie & Stay team, you will play a supporting role in managing and assisting our clients on-site with concierge and property-related requests. You will help the team welcome our international clientele in various rented properties while upholding Le Collectionist brand standards. In close collaboration with the Pre-Arrival Team , you will assist in strengthening our network of local partners to offer our clients the highest quality services and experiences. ✨ Your Responsibilities: Pre-Arrival Preparation Take part in property visits where guests are expected. Support the Pre-Arrival Team in gathering the necessary information for stay preparations. Assist in updating property information in internal tools. Contribute to preparing properties (shopping, gifts, amenities) ahead of guest arrivals. Help the team establish contact with clients before their arrival. Guest Welcome and Stay Follow-Up Welcome guests alongside the team, ensuring the villa is ready and in perfect condition. Participate in villa tours and guide guests through the property’s facilities. Be available to assist with concierge requests or service adjustments. Observe and learn the procedures for handling and processing payments. Check-Out and End-of-Stay Follow-Up Assist the team to ensure a smooth check-out process and help inspect the property in the presence of guests. Contribute to documenting final observations and any potential damages. Help follow up on billing and payments in collaboration with the Pre-Arrival Team . Administration and Payment Management Support the team in invoicing and payment collection in collaboration with the Pre-Arrival Team . Document property condition observations after guest departures. ⚠️ Schedule and Specifics Our on-site presence and industry standards require working Saturdays and Sundays (hospitality model), especially during the high season. Work is organized in rotation with the rest of the on-site team, and overtime can be compensated with time off. 🫰 Perks 🎂 1 day off for your birthday 🍽️ Restaurant tickets up to 4 €. 💻 A laptop 🎊 Events all year round 🌴 1 day off per month (from 5 months of internship) Qualifications Desired Profile Currently pursuing studies in hospitality, tourism, business school , or a related field. Strong interest in the luxury and hospitality sector . Valid driver’s license. Interest in similar roles (villa management, concierge services). Knowledge of the destination and its ecosystem, or a strong willingness to learn. Fluency in English is required, and knowledge of Spanish or/and French is a plus Organized, meticulous, and detail-oriented. Autonomous , with excellent interpersonal skills. Outstanding written and verbal communication skills to build strong relationships with clients and partners. Customer-oriented, with a warm personality and the ability to create lasting connections. Able to manage multiple tasks simultaneously and adapt to a fast-paced, demanding environment. All our positions are open, with equal consideration, to candidates requiring specific accommodations related to a disability. Additional Information Interview Process 👋 Steps: HR Interview Department Interview Case Study Case Study Presentation Call with our Regional Director

Front Office Trainee / SO/ Sotogrande

Company Description SO/ Sotogrande is a tribute to fashion & design, gastronomy, wellness and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera, turning it into an idyllic place where families and friends celebrate life, enjoy serenity and a healthy and contemporary lifestyle together. It is the preferred destination on the Costa del Sol for golf lovers, enjoying a privileged location surrounded by the 7 best golf courses in Europe. It has 152 rooms and 36 suites and exceptional facilities among which you can enjoy: 3 outdoor swimming pools, private gardens, Kid's Club, 3,500 m2 of spa and fitness and luminous event rooms with views. Its gastronomic offer consists of 5 Restaurants & Bars, where you can enjoy the traditional flavors of Andalusia, proposals with a renewed vision and signature cocktails. Job Description SO/ Sotogrande, a luxurious resort located in the beautiful Sotogrande, Spain, is seeking a friendly and enthusiastic Receptionist Trainee to join our team. This exciting opportunity offers a chance to kickstart your career in the hospitality industry while learning from experienced professionals in a dynamic environment. Assist in welcoming and greeting guests upon arrival, ensuring a positive first impression Learn to process check-ins and check-outs efficiently using the hotel's property management system Support the front desk team in handling guest inquiries and requests Assist in managing room assignments and maintaining accurate guest records Learn to handle basic administrative tasks, including answering phone calls and emails Shadow experienced staff to understand hotel operations and guest service standards Participate in training sessions to develop skills in customer service and hotel procedures Assist in promoting hotel services and amenities to enhance guest experience Learn to handle basic financial transactions, including cash handling and credit card processing Collaborate with other departments to ensure seamless guest experiences Qualifications Agreement with the school is required Strong interest in pursuing a career in the hospitality industry Excellent communication skills in English and Spanish Basic computer skills and ability to learn new software systems quickly Customer-oriented mindset with a friendly and professional demeanor Ability to multitask and work efficiently in a fast-paced environment Basic organizational skills and attention to detail Flexibility to work various shifts, including weekends and holidays Positive attitude and eagerness to learn Additional Information Attractive incentive plan. Important discounts on Hotel services. Discounts in Accor group hotels and collaborating companies.

Housekeeping supervisor Trainee / SO/ Sotogrande

Company Description SO/ Sotogrande is a tribute to fashion & design, gastronomy, wellness and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera, turning it into an idyllic place where families and friends celebrate life, enjoy serenity and a healthy and contemporary lifestyle together. It is the preferred destination on the Costa del Sol for golf lovers, enjoying a privileged location surrounded by the 7 best golf courses in Europe. It has 152 rooms and 36 suites and exceptional facilities among which you can enjoy: 3 outdoor swimming pools, private gardens, Kid's Club, 3,500 m2 of spa and fitness and luminous event rooms with views. Its gastronomic offer consists of 5 Restaurants & Bars, where you can enjoy the traditional flavors of Andalusia, proposals with a renewed vision and signature cocktails. Job Description SO/ Sotogrande, a luxurious hotel located in the beautiful Sotogrande, Spain, is seeking a motivated and detail-oriented Housekeeping Supervisor Trainee to join our team. This entry-level position offers an excellent opportunity for individuals looking to start their career in hospitality management and gain hands-on experience in supervising housekeeping operations. Assist in overseeing daily housekeeping activities and ensuring high standards of cleanliness throughout the hotel Learn to coordinate and prioritize room assignments for the housekeeping staff Help maintain inventory of cleaning supplies and linens Participate in training sessions to develop supervisory skills and learn about hotel operations Assist in conducting room inspections to ensure quality standards are met Support the housekeeping team in maintaining a safe and organized work environment Learn to address guest concerns and requests related to housekeeping services Collaborate with other departments to ensure smooth hotel operations Assist in implementing and maintaining housekeeping policies and procedures Contribute to the development of schedules and work plans for the housekeeping team Qualifications High school diploma or equivalent; education in hospitality management or a related field is preferred Strong organizational skills and attention to detail Excellent time management abilities Basic computer skills, including proficiency in Microsoft Office suite Outstanding interpersonal and communication skills Problem-solving aptitude and ability to work well under pressure Willingness to learn and grow in a fast-paced hospitality environment Basic knowledge of hospitality industry standards and practices Fluency in English; knowledge of Spanish is a plus Flexibility to work various shifts, including weekends and holidays Previous housekeeping experience is preferred but not mandatory Physical ability to perform tasks related to housekeeping duties Additional Information Attractive incentive plan. Important discounts on Hotel services. Discounts in Accor group hotels and collaborating companies.

F&B Service trainee

Company Description SO/ Sotogrande is a tribute to fashion & design, gastronomy, wellness and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera, turning it into an idyllic place where families and friends celebrate life, enjoy serenity and a healthy and contemporary lifestyle together. It is the preferred destination on the Costa del Sol for golf lovers, enjoying a privileged location surrounded by the 7 best golf courses in Europe. It has 152 rooms and 36 suites and exceptional facilities among which you can enjoy: 3 outdoor swimming pools, private gardens, Kid's Club, 3,500 m2 of spa and fitness and luminous event rooms with views. Its gastronomic offer consists of 5 Restaurants & Bars, where you can enjoy the traditional flavors of Andalusia, proposals with a renewed vision and signature cocktails. Job Description Join our team as an F&B Service trainee in beautiful Sotogrande, Spain! We're looking for enthusiastic individuals eager to learn and grow in the exciting world of food and beverage service. As a trainee, you'll have the opportunity to develop essential skills and gain hands-on experience in a dynamic, customer-focused environment. Assist in serving food and beverages to guests in a timely and professional manner Learn and apply proper table setting techniques and dining room preparation Interact with guests, addressing their needs and ensuring a positive dining experience Collaborate with kitchen staff to ensure accurate and efficient order delivery Maintain cleanliness and organization in the dining area and service stations Familiarize yourself with menu items, daily specials, and beverage offerings Assist in processing payments and operating point-of-sale systems Participate in ongoing training sessions to improve service skills and product knowledge Support team members during peak hours and special events Adhere to all food safety and hygiene standards Qualifications High school diploma or equivalent Strong interest in the hospitality industry and customer service Excellent communication skills and a friendly, outgoing personality Basic math skills for handling transactions and calculating bills Ability to work in a fast-paced environment and multitask effectively Team player with a positive attitude and willingness to learn Physical stamina to stand for extended periods and carry trays/plates Flexibility to work various shifts, including weekends and holidays Basic English language skills; knowledge of Spanish is a plus Food handling certification preferred but not required (training will be provided) Additional Information Attractive incentive plan. Important discounts on Hotel services. Discounts in Accor group hotels and collaborating companies.

Sales Executive / Kimpton Aysla Mallorca

About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the job? As Sales Executive you will develop business through direct sales solicitation for an assigned territory or market segment(s). Reports to the Commercial Director. Your day-to-day * Actively prospect and qualify new business. * Achieve personal and team goals as assigned. * Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. * Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders. * May assist in developing and implementing sales plans. * Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. * Arrange and conduct special events, site inspections, and off-site presentations for potential clients. * Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings. Reports on day-to-day basis to Commercial Director. What we need from you * Bachelor's degree in sales, marketing or related field. * 2+ years' experience working in hotel sales department. * Must be fluent in local language, English and German would be valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. * Competitive and proactive seller willing to travel to find the right business. * Opera PMS and Delphi knowledge will be valuable. What to expect from us * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool. * Meals whilst on duty