76 Ofertas de trabajo de guest experience

Head Chef / Experimental Beach Ibiza

ABOUT US The Experimental Group was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, Experimental operates cocktail bars, but also wine bars, restaurants, and then from 2015 Hotels. Destinations diversify over the years, starting with European capitals like Paris and London, to more seasonal locations such as Ibiza or Menorca for the summer or the ski slopes of Verbier and Val d'Isère for the winter. The group also have properties in Venice, New York, Biarritz, and the Cotswolds. The philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. ABOUT EXPERIMENTAL BEACH IBIZA Experimental Beach is set amongst the picturesque Salinas natural park. The bar & restaurant is set on the beach, overlooking the sea where the sunset is one of the best on the island. The menu is inspired by the history and culture of the Balearics Islands, and the cocktail menu is a twist on what Experimental knows best : a touch of eccentric whimsy with a nod to the classics. ABOUT THE JOB We are now looking for our new Head Chef for the upcoming season to support and lead our team at Experimental Beach. You will work closely with our Executive Chef in Spain and will bring your experience to support and achieve the execution of his guideline. Cuisine concept (in collaboration with the Executive Chef) Execute the menu designed by the executive chef Optimize & manage costs serving the financial interests of the establishment (control of ratios, technical sheets, etc.) Maintain constant communication and pass on relevant information to the F&B Director and Executive Chef Team supervision Lead the kitchen team and coordinate the work of all the staff on duty. Ensure the smooth run of the kitchen team and the quality of the services for which you are responsible Lead and motivate the team while building loyalty Prepare schedules in conjunction with Executive Chef (management of overtime and recovery day) Maintain a high level of food quality trying to exceed our guest’s expectations. Monitor and control the HACCP rules Ensure that all equipment is maintained at a high-level state Manage purchases, stocks, and monthly inventories Follow up and organize with the office (invoices, delivery notes) ABOUT YOU With good leadership, organizational and management skills, you have a strong team spirit. You have an attention to detail and customer needs. You are consistent and regular in your tasks. You are also showing problem solving skills. You speak Spanish. A second language is a plus. Experience the Experimental ! Throughout your experience, you will be part of a stimulating and innovative environment. You will join a dynamic group and evolve alongside a variety of functions and experts with recognised know-how Whether it is for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer: Opportunities of training and career development. Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc. Attractive discounts in all our venues (cocktail bars, wine bars & restaurants). Pension Scheme. Corporate event

Onsite Concierge (H/F/X) / Temporary Contract / Ibiza

Company Description Founded in 2014, Le Collectionist is the European leader in tailor-made luxury travel, bringing together spectacular homes with exceptional services and experiences, creating unforgettable holiday experiences for groups and families who believe holidays should be unique, lively, and shared. Our portfolio spans over 50 iconic destinations—from coastlines and countryside escapes to snow-covered peaks and vibrant city streets. Every home is handpicked for its character, beauty, story, then paired with expertly selected services to create the perfect setting for every kind of gathering. It’s a different way to travel: smoother, more intimate, and above all, freeing. With expert concierges supported by dedicated local teams, we take care of every detail — from thoughtful services for everyday comforts to fully bespoke, once-in-a-lifetime adventures rooted in local culture and tradition. Whether it’s arranging a private chef or nanny, securing a vintage car, or privatising a museum, we bring your holiday vision to life. Job Description This is a temporary 4-month role from May 4 to August 30, 2026. As an in-resort concierge within the Concierge & Stay team, you will play a crucial role in managing and assisting on-site Le Collectionist guests for both concierge and villa related requests. You will welcome our international clientele in various rented properties, adhering to Le Collectionist’s brand standards in close relation with the Pre arrival team, you will contribute to consolidating the local partner network to offer the highest quality services and experiences to our clients. You will always prepare and handle several guests at the same time. Objectives: Prepare the guest's arrival Support the onsite team in setting up the season Pre-visit the properties you will have guests in Participate in updating properties info in our tools Link with the pre-arrival team to ensure you have all information to prepare the guest's stay. Prepare the arrival of your clients by shopping for any requested items and personalizing the properties with adequate gifts and amenities. Get in touch with the guests prior to their arrival to confirm check in time. Ensure the villa is checked and ready to welcome the guest. Welcome guests and ensure an unforgettable stay Welcome the guest according to Le Collectionist standards Present the villa and its specificities Orientate the guest with understanding tools at his disposal, house and surroundings. Be available to the guest for any concierge request or change on a pre booked service during his stay. Be able to invoice and charge the guest. Be available to resolve any issue at the property during the stay. Ensure admin and invoice follow up services you may have sold with the support of the pre arrival team Ensure a smooth check-out by inspecting the property in the presence of the clients. Admin Invoice and track payments with the support of pre arrival teams. Charge clients. Meticulously document any damages observed at the end of the clients' stay. Qualifications Ideally, hold a degree in hospitality, tourism, or business school. Have an interest in or sensitivity to the luxury and hospitality sector. Valid driver’s license. Good experience in similar missions (villa management/butler/hotel concierge..). Excellent knowledge of the destination and its ecosystem. Fluent in English; Spanish and French are a plus. Organized, meticulous, and detail-oriented. Highly autonomous. Excellent written and verbal communication skills to establish strong relationships with clients and partners. Strong interpersonal skills and autonomy; Sensitive to customer satisfaction and loyalty, with a sense of contact and the ability to build relationships easily Rigor, ability to prioritize and manage urgency Able to multitask Handles fast paced environment Work Schedule and Specifics ⚠️ Our presence on-site and the standards of our sector require working on Saturdays and Sundays (hotel model), especially during the high season. Work is organized in rotation with the rest of the onsite team and overtime may be recovered. Additional Information Perks: 🍽️ Meal vouchers 💻 Company Mac computer and mobile phone. 🎂 One day off for your birthday 🏡 Up to 2 days of remote work per week. 🎊 Year-round events (Christmas Party, Summer Party, etc.). Process: Initial call with HR Job interview with the manager Submission of a Business Case Presentation of the Business Case to the manager Reference checks

Onsite Concierge (H/F/X) / Temporary Contract / Mallorca

Company Description Founded in 2014, Le Collectionist is the European leader in tailor-made luxury travel, bringing together spectacular homes with exceptional services and experiences, creating unforgettable holiday experiences for groups and families who believe holidays should be unique, lively, and shared. Our portfolio spans over 50 iconic destinations—from coastlines and countryside escapes to snow-covered peaks and vibrant city streets. Every home is handpicked for its character, beauty, story, then paired with expertly selected services to create the perfect setting for every kind of gathering. It’s a different way to travel: smoother, more intimate, and above all, freeing. With expert concierges supported by dedicated local teams, we take care of every detail — from thoughtful services for everyday comforts to fully bespoke, once-in-a-lifetime adventures rooted in local culture and tradition. Whether it’s arranging a private chef or nanny, securing a vintage car, or privatising a museum, we bring your holiday vision to life. Job Description This is a temporary 4-month role from May 4 to August 30, 2026. As an in-resort concierge within the Concierge & Stay team, you will play a crucial role in managing and assisting on-site Le Collectionist guests for both concierge and villa related requests. You will welcome our international clientele in various rented properties, adhering to Le Collectionist’s brand standards in close relation with the Pre arrival team, you will contribute to consolidating the local partner network to offer the highest quality services and experiences to our clients. You will always prepare and handle several guests at the same time. Objectives: Prepare the guest's arrival Support the onsite team in setting up the season Pre-visit the properties you will have guests in Participate in updating properties info in our tools Link with the pre-arrival team to ensure you have all information to prepare the guest's stay. Prepare the arrival of your clients by shopping for any requested items and personalizing the properties with adequate gifts and amenities. Get in touch with the guests prior to their arrival to confirm check in time. Ensure the villa is checked and ready to welcome the guest. Welcome guests and ensure an unforgettable stay Welcome the guest according to Le Collectionist standards Present the villa and its specificities Orientate the guest with understanding tools at his disposal, house and surroundings. Be available to the guest for any concierge request or change on a pre booked service during his stay. Be able to invoice and charge the guest. Be available to resolve any issue at the property during the stay. Ensure admin and invoice follow up services you may have sold with the support of the pre arrival team Ensure a smooth check-out by inspecting the property in the presence of the clients. Admin Invoice and track payments with the support of pre arrival teams. Charge clients. Meticulously document any damages observed at the end of the clients' stay. Qualifications Ideally, hold a degree in hospitality, tourism, or business school. Have an interest in or sensitivity to the luxury and hospitality sector. Valid driver’s license. Good experience in similar missions (villa management/butler/hotel concierge..). Excellent knowledge of the destination and its ecosystem. Fluent in English; Spanish and French are a plus. Organized, meticulous, and detail-oriented. Highly autonomous. Excellent written and verbal communication skills to establish strong relationships with clients and partners. Strong interpersonal skills and autonomy; Sensitive to customer satisfaction and loyalty, with a sense of contact and the ability to build relationships easily Rigor, ability to prioritize and manage urgency Able to multitask Handles fast paced environment Work Schedule and Specifics ⚠️ Our presence on-site and the standards of our sector require working on Saturdays and Sundays (hotel model), especially during the high season. Work is organized in rotation with the rest of the onsite team and overtime may be recovered. Additional Information Perks: 🍽️ Meal vouchers 💻 Company Mac computer and mobile phone. 🎂 One day off for your birthday 🏡 Up to 2 days of remote work per week. 🎊 Year-round events (Christmas Party, Summer Party, etc.). Process: Initial call with HR Job interview with the manager Submission of a Business Case Presentation of the Business Case to the manager Reference checks

Bartender

POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Capitán Banquetes

POSITION SUMMARY Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Host/Hostess / Enoteca**

POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Attendant-Food & Beverage

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility, where sea, land, and subtropical vegetation effortlessly combine with iconic, Moorish-inspired architecture. The 462 guest rooms and suites – divided between the vibrant Citadel and the exclusive Retreat – enjoy magnificent views over the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. An award-winning gastronomic destination in its own right, this 5-star resort in Tenerife’s world-class restaurants range from light, simple cooking to Michelin-starred gourmet cuisine. Providing a haven of escape, this timeless island resort features numerous swimming pools, a 2500m2 Spa & Fitness Center, and the largest Ritz Kids in Europe. Where the shore meets the sea, guests can benefit from an exclusive area on the golden sandy beach of Abama, equipped with complimentary use of sunbeds and umbrellas. JOIN OUR TEAM! ...as Food & Beverage Attendant for the Ritz-Carlton Abama Resort in Tenerife! Who we are looking for… Are you passionate about delivering exceptional dining experiences? As a Waiter/Waitress at our luxury resort, you’ll be the face of hospitality—ensuring every meal is memorable. If you thrive in a dynamic environment, have excellent communication skills, and love exceeding guest expectations, we’d love to meet you! What are your responsibilities are... You greet and serve guests with courtesy and professionalism, ensuring an outstanding dining experience. You take accurate orders and provide recommendations on dishes, wines, and special menus. You serve food and beverages according to resort standards of quality and presentation. You coordinate with kitchen and other departments to guarantee smooth service. You maintain cleanliness and organization of tables and work areas. You handle special requests and resolve issues promptly and empathetically. You promote upselling opportunities to enhance the guest experience. You stay informed about resort promotions, seasonal offers, and local attractions to assist guests proactively. What we want from you… You bring a natural ease in communication, making guests feel valued and understood from the very first interaction. You bring previous experience in hospitality or fine dining along the way. You enjoy being part of a team and thrive in a collaborative environment where everyone works toward the same goal. Your joy in delivering thoughtful, accurate service feels genuine—and guests can sense it. It creates confidence and trust in every conversation. You communicate confidently in English and Spanish. You already hold a valid work permit for Spain And this is how we inspire you.... Be part of our resort team and bring your ideas and your imagination into the everyday guest experience. You know what? Working here means contributing to moments that guests remember long after they’ve left. An attractive above market salary for your flexible assignment in our hotel Travel worldwide to our 9500+ hotels at great employee conditions ("Explore Rate") and let yourself be pampered - by the way, this also applies to your family, partner & parents. Enjoy the culinary F&B offer in our 9500+ hotels with 20% discount You can enjoy our culinary offerings at a 50% discount. Did you know you can get up to 75% discount on flights if your residency is on Tenerife Extensive corporate benefits with lots of discounts for leisure activities and travel As a birthday child you get an extra special treat (surprise!) Enjoy our resort as our guest after one year of service with us – this is a once in a lifetime experience! We pay a 13th and 14th salary ! Innovative training concepts that support you on your career path – we actually have our own training university Advancement opportunities and prospects in an international company We offer you an extensive and free of charge culinary offer in our employee restaurant. Don’t worry about your uniform (if necessary, depending on department) – we take care of that and also the cleaning of your business attire. We like to celebrate - and preferably with you! Whether team outings, employee celebrations, employee week, anniversaries , etc.... we can think of many reasons to celebrate you and your colleagues properly. We also take care of our community in many ways – join our community foot print activities to give back! Your health is one of our priorities, which is why we provide you with comprehensive company medical care . (All benefit & bonus programs are subject to individual company regulations. Tax & Social Benefit laws apply and any tax deductions are being handled via payroll adjustments. There is no legal entitlement to the programs and the employer can adjust the offer at any time). Have we sparked your interest? Then apply here on MarriottCareers with your application documents. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Pre-Arrival Concierge / Ibiza (H/F/X) / Temporary Contract

Company Description Founded in 2014, Le Collectionist is the European leader in tailor-made luxury travel, bringing together spectacular homes with exceptional services and experiences, creating unforgettable holiday experiences for groups and families who believe holidays should be unique, lively, and shared. Our portfolio spans over 50 iconic destinations—from coastlines and countryside escapes to snow-covered peaks and vibrant city streets. Every home is handpicked for its character, beauty, story, then paired with expertly selected services to create the perfect setting for every kind of gathering. It’s a different way to travel: smoother, more intimate, and above all, freeing. With expert concierges supported by dedicated local teams, we take care of every detail — from thoughtful services for everyday comforts to fully bespoke, once-in-a-lifetime adventures rooted in local culture and tradition. Whether it’s arranging a private chef or nanny, securing a vintage car, or privatising a museum, we bring your holiday vision to life. Job Description This position is ideally to be filled starting March 1st, 2025. As a member of the Pre-Arrival team, the Pre-Arrival Concierge plays a key role in managing and supporting Le Collectionist clients before their arrival. He/she will design the best itineraries to ensure an unforgettable on-site experience. Additionally, with the support of the local team, he/she will be responsible for sourcing, negotiating, and contracting the best partners that meet Le Collectionist standards. Key Responsibilities: Client Management and Le Collectionist Support: Assist clients in organizing their stay by offering high-quality services and experiences. Provide quotes for services and experiences. Issue guest itineraries. Ensure smooth information transfer and follow-up with local teams. Consolidation and Development of Local Partner Network: Manage relationships with existing partners across multiple destinations. Expand the partner network and the range of experiences in existing destinations. Update and produce catalogs presenting services and experiences in French and English. Support marketing in updating destination guides with new restaurants and points of interest. Administrative Tasks: Edit and update all suppliers and rates in the system. Generate quotes and invoices in the system. Edit itineraries in the system. Develop communication materials (catalogs). Qualifications Experience & Skills: Excellent oral and written communication skills in French and English. Interest in the luxury sector and a willingness to work with event logistics. Between 2 and 5 years of professional experience. Strong commercial sense and a passion for sales. Candidates with atypical profiles who are comfortable working in a team. Personal Qualities: Customer-oriented, attentive to client satisfaction and loyalty, with strong interpersonal skills and the ability to build relationships easily. Excellent interpersonal skills and autonomy. Detail-oriented with the ability to prioritize tasks. Versatile, creative, responsive, service-minded, efficient, empathetic, and proactive. Team spirit with a passion for training new team members. All our positions are open, on an equal-competence basis, to employees with specific needs or accommodations related to a disability. Additional Information Perks: 🍽️ Meal vouchers worth €8 each (50% covered by Le Collectionist). 💻 Company Mac computer and mobile phone. 🎂 One day off for your birthday 🏡 Up to 2 days of remote work per week. 🎊 Year-round events (Christmas Party, Summer Party, etc.). Process: Initial call with HR Job interview with the manager Submission of a Business Case Presentation of the Business Case to the manager Reference checks

Front Desk Manager / Kimpton Vividora Barcelona 5

What's the job? As Front Desk Manager, you will be responsible for supervising the Front Office team, ensuring the service is on point and solving any issue reported by the team. You'll report to the Rooms Division Manager. Your day-to-day * Supervise daily Front Desk operations, ensuring a smooth experience during check-ins, check-outs, and guest stays. * Lead, motivate, and support the team, ensuring excellent guest service and fostering a positive service culture. * Manage and organize team schedules, ensuring optimal coverage for all shifts. * Create and manage user profiles in operating systems based on operational needs. * Coordinate and deliver group and individual trainings focused on professional development, brand standards, and personalized service. * Monitor and drive upselling, ensuring achievement of goals and revenue opportunities. * Review and analyze the weekly scorecard to identify improvement opportunities that positively impact the guest experience (Medallia, LQA). * Design, review, and implement SOPs (Standard Operating Procedures), ensuring their ongoing compliance. * Collaborate with Housekeeping, Maintenance, and F&B to ensure coordination and efficiency in the guest experience. * Manage room inventory in coordination with Revenue Management and Reservations. * Resolve incidents in collaboration with Guest Experience, with a service recovery mindset and anticipating guest needs. * Conduct regular performance evaluations and provide individual coaching to team members. * Ensure compliance with quality standards (IHG, LQA) through audits and active follow-up. * Support budget planning for the Front Desk and control operational costs. * Foster an inclusive, collaborative work environment focused on professional development. What we need from you * Bachelor's degree in hospitality or related field. * 2+ years' experience working in Front Office department as manager. * Must be fluent in local language and English, additional languages will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us * Discounted international room rates. * Room for professional growth in one of the largest hospitality companies. * Training programmes and access to IHG's training tool. * Uniform and laundry service. * Meals whilst on duty. * Private health insurance discount. * Kimpton Benefits: our platform with exclusive discounts for employees. * Cool work environment and lots of fun

Property Manager / Permanent Contract / Ibiza (M/F/X)

Company Description Founded in 2014, Le Collectionist is the European leader in tailor-made luxury travel, bringing together spectacular homes with exceptional services and experiences, creating unforgettable holiday experiences for groups and families who believe holidays should be unique, lively, and shared. Our portfolio spans over 50 iconic destinations—from coastlines and countryside escapes to snow-covered peaks and vibrant city streets. Every home is handpicked for its character, beauty, story, then paired with expertly selected services to create the perfect setting for every kind of gathering. It’s a different way to travel: smoother, more intimate, and above all, freeing. With expert concierges supported by dedicated local teams, we take care of every detail — from thoughtful services for everyday comforts to fully bespoke, once-in-a-lifetime adventures rooted in local culture and tradition. Whether it’s arranging a private chef or nanny, securing a vintage car, or privatising a museum, we bring your holiday vision to life. Job Description Reporting to the Director of Property Management, your main responsibility will be to manage, develop, and protect a portfolio of properties in Ibiza, ensuring high owner satisfaction, strong operational performance, and alignment with business objectives. Property Management: Ensure ongoing, transparent, and proactive communication with property owners on all matters related to property administration, management, maintenance, and care, maintaining continuity and strong follow-up in the relationship. Ensure the administrative and financial management of property management files and take all necessary measures to contribute effectively to this task. Advise property owners on potential improvements to the property and support them in sourcing and comparing quotations for works and services. Interact with property owners, relevant authorities and organizations (municipality, co-ownership association, etc.), and service providers. Respond to requests and expectations of property owners within the limits of the services included in the property management contract. Ensure that each guest is welcomed to a property whose customization, level of comfort, facilities, and quality of household staff consistently exceed their expectations, regardless of their location worldwide. Resolve any issues related to the above elements before, during, and after the guest’s stay as effectively as possible to maximize their satisfaction and that of the owner. Support guest arrivals and departures for Le Collectionist bookings in the managed properties commercialized through LC. This entails: Monitoring the expected arrival of the client, anticipating possible needs, and preparing arrival and departure files. Organize and oversee both internal and external teams, ensuring tasks are executed efficiently and daily property operations run smoothly. Preparing and inspecting each property before client or owner visits, with personalized adjustments to meet their unique requirements Welcoming each of our clients according to Le Collectionist brand standards. Responding to various requests from our guests during their stay. Acting as a strong point of the concierge service at the destination. Ensuring that the checkout process proceeds smoothly and that the property is returned in good condition. Qualifications Person based in Ibiza Hospitality school, Business Administration or Management degree. Good knowledge of the Ibiza area. Driver’s license. Interest in the luxury sector. Strong experience in similar roles. Excellent oral and written skills in Spanish and English (a third language is a plus) and communication skills. Organized, rigorous, and meticulous. Demonstrates a high degree of autonomy. Dynamic and committed personality. Ability to quickly establish relationships and adapt to the type of person you are dealing with online or in person. Possesses good communication skills, both written and oral, and strives to be clear and understandable. Enjoys challenges and is not afraid to handle multiple topics at once. Additional Information Interview Process 👋 Steps: Interview with HR Interview with the Responsible of PM Department Interview with the Spain Director

Revenue Manager- Four Seasons Hotel Madrid

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role Four Seasons Hotel Madrid is seeking a Revenue Manager to join the team. The Revenue Manager supports the hotel’s revenue strategy through accurate reporting, detailed analysis, and effective pricing execution. Reporting to the Director of Revenue, this role is responsible for financial reporting, competitive set analysis, revenue system optimisation, pricing support, group quotation analysis, and demand trend evaluation, including special events impacting the Madrid market. The role requires the ability to prepare clear, professional revenue presentations for senior management and ownership. What you will do • Produce daily, weekly, and monthly revenue and financial reports, including pick-up, pace, occupancy, ADR, and RevPAR analysis. • Conduct daily comp set rate checks and market positioning analysis. • Perform daily revenue system analysis and optimisation in line with agreed strategies. • Support pricing decisions and execute updates across systems. • Analyse and support group quotations, including displacement and profitability. • Monitor market trends and special events affecting demand. • Prepare clear presentations and dashboards for senior stakeholders, including ownership. • Work closely with Sales, Reservations, Digital Marketing and Operations to ensure alignment of revenue strategies. What you bring • 2–4 years’ experience in Revenue Management within upscale or luxury hotels. • Strong analytical skills with solid understanding of hotel KPIs. • Experience with RMS, PMS, and distribution systems (e.g. IDeaS, Demand 360) • Advanced Excel skills; ability to produce professional PowerPoint presentations. • Comfortable communicating with senior management. • Fluent in English; Spanish preferred. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 22 working days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position.

Waiter - Sommelier Internship M/F - Menorca Experimental

ABOUT US Experimental was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, Experimental operates cocktail bars, but also wine bars, restaurants, and then from 2015 Hotels. Destinations diversify over the years, starting with European capitals like Paris and London, to more seasonal locations such as Ibiza or Menorca for the summer or the ski slopes of Verbier and Val d'Isère for the winter. The group also have properties in Venice, New York, Biarritz, and the Cotswolds. The philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. ABOUT MENORCA EXPERIMENTAL Reborn from the glorious remains of a 19th century estate, with 30 hectares of land, Menorca Experimental is an agrotourism hotel that includes two restaurants based on locally sourced Mediterranean cuisine: the main farm, where we serve breakfast and dinner service, the terrace overlooking the pool where guests can enjoy a delicious lunch. ABOUT THE JOB We are looking for a Waiter Intern with wine knowledge to join our team and contribute to an exceptional dining experience. Your responsibilities: Provide excellent table service, ensuring a seamless dining experience for guests. Take and serve orders, attend to guest needs, and maintain attention to detail throughout the service. Share wine knowledge and assist guests with wine selections and food pairings. Support wine service: presentation, decanting, and serving by the glass when required. Assist with the setup and clearing of the dining area, maintaining cleanliness and organization. Collaborate with the team to ensure smooth operations and an exceptional guest experience. Stay informed about wine trends and menu updates to enhance guest recommendations. ABOUT YOU Proven experience as a chef de rang, waiter, or similar role in fine dining or hotel settings. Strong knowledge of gastronomy and wine; sommelier training or experience is a plus. Excellent customer service skills, attentive to guest needs and detail-oriented. Sociable, engaging, and motivated. Organized, proactive, and adaptable under pressure. Fluent in English; additional languages are a plus. Experience the Experimental ! Throughout your experience, you will be part of a stimulating and innovative environment. You will join a dynamic group and evolve alongside a variety of functions and experts with recognised know-how Whether it is for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer: Opportunities of training and career development. Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc. Attractive discounts in all our venues (cocktail bars, wine bars & restaurants). Corporate events.