5 Ofertas de trabajo de guest experience

Front Office Manager for a luxury city hotel in Germany (permanent contract) Are you ready to start your career abroad? NEXT STEP career network Austria with more than 400 hotel partners in Austria, Switzerland, Germany, and Italy will support you throughout the employment process FREE of charge with assistance 24/7 in your native language We are hiring Front Office Manager (permanent position), for our partner hotel, luxury city hotel in Germany close to Nuremburg, with immediate starting date or upon agreement Qualifications & Experience • Degree in Tourism and Hospitality Management • 2-3 years’ experience in similar position for a luxury hotel • Excellent German and English language skills, both spoken and written • Strong knowledge of FO software (MS Office, reservations programs, HOGATEX, OPERA) • Experience in FO management, online reservations and complaint management • Excellent customer service skills, guest-oriented thinking and acting • Communicative with welcoming manner regarding guests • EU citizen Benefits • Monthly salary 3.300 € GROSS, 13 salaries and yearly bonus possible • 5 working days/week & 40 hours/week, additional payment for Sundays & night work • Financial support for accommodation provided for the first 3 months • Daily meals provided • Full social benefits package, including dental insurance • Various employee benefits • Help with traveling arrangements Please send us your updated CV including smiling picture in uniform, and a recent reference LET US TAKE CARE OF YOUR CAREER Learn more about NEXT STEP Career Network on our website, facebook, instagram, tiktok and linkedin

F&B Manager for a luxury city hotel in Germany (permanent contract) Are you ready to advance your career abroad? NEXT STEP career network Austria with more than 400 hotel partners in Austria, Switzerland, Germany, and Italy will support you throughout the employment process FREE of charge with assistance 24/7 in your native language. We are hiring F&B Manager (permanent position), for our partner, luxury city hotel in Germany close to Nuremburg, with immediate starting date or upon agreement. Qualifications & Experience • Degree in Tourism & Hospitality or Culinary/Food Service/ Restaurant Management • 3 years’ experience in similar position for a luxury hotel • Very good German & English language skills, both spoken and written. • Strong knowledge of restaurant management software, POS, MS Office • F&B management for high standard services, excellent know how to develop a new outlet under all health & safety regulations • Build, lead, and manage a team effectively, organizing the day-to-day operation • Ability to develop new products, boost upselling and achieving financial targets • Flexible, communicative, and absolutely oriented in guests’ experience, with hands on mentality • EU citizen Benefits • Monthly salary starting from 3.500 € GROSS, 13 salaries and yearly bonus possible • 5 working days/week & 40 hours/week, additional payment for Sundays & night work • Financial support for accommodation provided for the first 3 months • Daily meals provided • Full social benefits package, including dental insurance • Various employee benefits • Help with traveling arrangements Please send us your updated CV including smiling picture in uniform, and a recent reference LET US TAKE CARE OF YOUR CAREER Learn more about NEXT STEP Career Network on our website, facebook, instagram, tiktok and linkedin

Waiter/Waitress Disney Cruise Line

Disney Cruise Line is currently looking for new crew members to join in spring/summer 2023 the Disney Cruise Line's fleet! The new itinerary for spring/summer 2023 are out! You could have the opportunity to cruise to Alaska, Canada, and California or Europe stopping in the UK, Norway, France, Greece, Italy, and Spain ! Other itineraries in the Caribbean are possible too ! We are looking for experienced hospitality professionals to join the multicultural team. Working on a cruise ship is a true challenge (long hours, being away from home) but it is also very rewarding: you will receive world class training, possibility to advance your career within the company and many other perks! Requirements: Have a minimum 1 year of full time professional recent experience in a similar position (runner, waiter/waitress, server, dining room attendant, food and beverage assistant) Be available to start a contract in spring 2023 for a period of 4 to 6 months. Be flexible, willing to work hard and ready for a challenge Job responsibilities: Rotate between 3 restaurants, all with different themes and different menus, plus quick service locations serving families and children. Serve dinner brasserie style for 10 to 20 guests (2 seatings) Set up and facilitate Breakfast and Lunch services (served buffet style) Serve a buffet on Castaway Cay (Disney Cruise Line's private island in the Bahamas) Benefits: Food, accommodation, uniforms and medical insurance are provided for free Access to Disney Merchandise discounts and free entry to the parks Apply right now to travel in spring/summer 2023, you will have paperwork to do before leaving and joining the waiting team to be a part of the magic across Disney Cruise Line's fleet!

GUEST EXPERIENCE OCIO NOCTURNO

Para establecimiento de ocio nocturno buscamos la incorporar anfitriona que se encargue de gestionar la bienvenida, la gestión de invitaciones y el bienestar de los clientes. Buscamos una persona orientada al cliente, con gran capacidad de organización y temple. Sus funciones serán: Dar la bienvenida al cliente. Supervisar y controlar las invitaciones. Atender todas aquellas demandas del cliente. Resolver las consultas que surjan durante el servicio y asignarlos a los compañeros correspondientes. Gestionar las encuestas de satisfacción y reseñas. Requisitos Experiencia mínima de 3 años en modelos ocio nocturno y/o similares. Experiencia en gestión de reservas con el programa Cover Manager, Mails, Ágora. Capacidad de optimización de mesas y espacios. Experiencia en gestión de altos volúmenes de servicio y en gestión de eventos de grupos. Persona con buenas capacidades comunicativas, resolutiva y orientada a una atención cuidada hacia las personas. Capacidad de dirigir y coordinar con los equipos de sala y restauración. Horario de salida 3am. Condiciones Incorporación inmediata Contrato indefinido Jornada completa Salario 19.000 € brutos mensuales Jornada intensiva, 2 días libres consecutivos, vacaciones y festivos

Guest Experience Ocio Nocturno

Para establecimiento de ocio nocturno buscamos la incorporar anfitriona que se encargue de gestionar la bienvenida, la gestión de invitaciones y el bienestar de los clientes. Buscamos una persona orientada al cliente, con gran capacidad de organización y temple. Sus funciones serán Dar la bienvenida al cliente. Supervisar y controlar las invitaciones. Atender todas aquellas demandas del cliente. Resolver las consultas que surjan durante el servicio y asignarlos a los compañeros correspondientes. Gestionar las encuestas de satisfacción y reseñas. Requisitos Experiencia mínima de 3 años en modelos ocio nocturno y/o similares. Experiencia en gestión de reservas con el programa cover manager, mails, ágora. Capacidad de optimización de mesas y espacios Experiencia en gestión de altos volúmenes de servicio y en gestión de eventos de grupos Persona con buenas capacidades comunicativas, resolutiva y orientada a una atención cuidada hacia las personas. Capacidad de dirigir y coordinar con los equipos de sala y restauración. Horario de salida 3am Condiciones - Incorporación inmediata - Contrato indefinido - Jornada completa Salario 19.000 € brutos mensuales Jornada intensiva, 2 días libres consecutivos, vacaciones y festivos