70 Ofertas de trabajo de guest experience

Front Office Manager

The Ritz-Carlton Tenerife, Abama Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort—an oasis of tranquility where sea, land, and subtropical vegetation blend seamlessly with Moorish-inspired architecture. Its 462 rooms and suites, located across the vibrant Citadel and the exclusive Retreat, offer breathtaking views of the Atlantic Ocean, Mount Teide, or lush gardens. A world-class culinary destination, the resort features award-winning restaurants, including Michelin-starred fine dining. With multiple swimming pools, a 2,500 m² Spa & Fitness Center, the largest Ritz Kids in Europe, and an exclusive beach area, we offer an unparalleled luxury escape in Tenerife. JOIN OUR TEAM …as Front Office Manager at The Ritz-Carlton Abama Resort. Who are we looking for? We are seeking a passionate and experienced hospitality leader with a strong operational mindset and a deep commitment to luxury guest experiences. As Front Office Manager, you will be responsible for strategically leading all Front Office operations, ensuring seamless, refined, and highly personalized service at every guest touchpoint. Your leadership will inspire the team, optimize processes, and ensure every stay reflects The Ritz-Carlton Gold Standards. Key Responsibilities Lead and oversee daily Front Office operations, including Reception, Bell Services, Guest Relations, and related areas. Ensure a flawless and memorable guest journey from arrival to departure. Inspire, coach, and develop Front Office teams, fostering a culture of excellence, engagement, and continuous improvement. Uphold and consistently apply The Ritz-Carlton service, quality, grooming, and presentation standards. Oversee VIP, repeat, and special-stay guest experiences, anticipating preferences and exceeding expectations. Handle guest concerns and service recovery with professionalism, empathy, and discretion. Collaborate proactively with other departments (Housekeeping, F&B, Spa, Revenue, Security, etc.) to ensure seamless operations. Monitor operational KPIs, guest satisfaction scores, and performance metrics, implementing improvement plans as needed. Ensure accurate guest profile management and effective use of Front Office systems and tools. Participate in recruitment, onboarding, training, and performance management of Front Office team members. Ensure compliance with internal policies, legal requirements, and safety standards. What we are looking for Proven experience as Front Office Manager or Assistant Front Office Manager in luxury or large-scale hotels. Strong leadership, communication, and people-management skills within multicultural environments. Exceptional attention to detail and passion for personalized service. Ability to make sound decisions and remain composed in high-pressure situations. Fluency in English and Spanish; additional languages are a strong asset. Solid knowledge of PMS systems and hotel operations technology. Valid work authorization for Spain. What inspires you Being part of The Ritz-Carlton means creating moments our guests will remember for a lifetime. Your leadership will directly influence guest satisfaction, team engagement, and service excellence. Competitive salary above market standards and flexible compensation. Explore Rate at over 9,500 Marriott hotels worldwide (extended to immediate family). 20% discount on F&B across Marriott hotels and 50% discount within the resort. Up to 75% discount on flights from Tenerife to mainland Spain for residents. Corporate benefits with exclusive discounts on leisure, travel, and wellness. Birthday recognition. Complimentary stay at the resort after one year of service. 13th and 14th salary payments. Continuous learning through our corporate university. International career growth and development opportunities. Complimentary employee meals. Uniform and laundry service provided. Team events, celebrations, and engagement activities. Participation in social responsibility initiatives. Comprehensive company medical care. (Benefits subject to internal policies and applicable tax regulations.) Interested? Submit your application through MarriottCareers with your application documents. Marriott International is an equal opportunity employer. We value a diverse workforce and an inclusive culture and are committed to non-discrimination on any protected basis. At over 100 award-winning properties worldwide, our Ladies and Gentlemen create extraordinary experiences guided by The Ritz-Carlton Gold Standards. Here, you will take pride in your work, grow professionally, and become part of a team dedicated to delivering genuine luxury. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Reservation Manager M/F / Montesol Experimental

ABOUT US Experimental was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, Experimental operates cocktail bars, but also wine bars, restaurants, and then from 2015 Hotels. Destinations diversify over the years, starting with European capitals like Paris and London, to more seasonal locations such as Ibiza or Menorca for the summer or the ski slopes of Verbier and Val d'Isère for the winter. The group also have properties in Venice, New York, Biarritz, and the Cotswolds. The philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. ABOUT MONTESOL EXPERIMENTAL In the heart of Ibiza, Montesol Experimental blends historic charm and modern flair since 1933. With 33 stylish rooms, a lively restaurant, and a vibrant atmosphere, it’s a destination for curious travellers and locals alike. At the top of the hotel, our rooftop bar offers stunning views over Ibiza’s old town, a chic, open-air setting where cocktails are crafted under the stars. ABOUT THE POSITION As Reservation Manager, you will be responsible for managing and optimizing the hotel’s reservations, both individual and group, ensuring a seamless guest experience while actively contributing to the hotel’s commercial and revenue strategy. Key responsibilities: Group reservations: management, follow-up and coordination of tailored group bookings for Montesol Experimental Ibiza, as well as occasional support in handling group requests for our hotel in Menorca, including some travel throughout the year. Individual & Corporate reservations: handling daily enquiries, controlling rates and availability, developing direct sales, managing emails and client follow-ups. Revenue Management & Reporting: monitoring availability, budget and forecast; active participation in pricing and yield strategies; preparation of regular activity reports. Business development: managing and activating existing corporate accounts, identifying new business opportunities and maintaining strong client relationships. Processes & quality: ensuring correct use of reservation procedures, monitoring data quality in the system and implementing best practices. Possibility of covering occasional front desk shifts to support the team depending on operational needs. ABOUT YOU Previous experience in a similar role and/or within a high-end hotel environment. Excellent communication skills with a strong guest-oriented mindset. Autonomous, well-organized profile with strong adaptability and decision-making abilities. Fluency in Spanish and English is mandatory. French is a strong plus. Strongly recommended knowledge and use of Opera Cloud. Ability to maintain a thorough understanding of the hotel and Experimental, including operating standards, internal procedures, policies, facilities and services, ensuring their proper application within the Reservations department. Strong commitment to internal policies, quality standards and excellence in guest service. This job description is intended to provide an overview of the role and its responsibilities and is not intended to be an exhaustive list of all duties inherent to the position. Experimental is an equal opportunity employer. This policy applies to all terms and conditions of employment. Experience the Experimental ! Throughout your experience, you will be part of a stimulating and innovative environment. You will join a dynamic group and evolve alongside a variety of functions and experts with recognised know-how Whether it is for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer: Opportunities of training and career development. Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc. Attractive discounts in all our venues (cocktail bars, wine bars & restaurants). Corporate events.

Analyst-Quality

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: a haven of tranquility where the sea, land, and subtropical vegetation blend seamlessly with Moorish-inspired architecture. The resort’s 462 rooms and suites, located between the vibrant Citadel and the exclusive Retreat, offer breathtaking views of the Atlantic Ocean, Mount Teide, or our lush gardens. A celebrated gastronomic destination, the resort is home to world-class restaurants, including Michelin-starred fine dining. With multiple swimming pools, a 2,500 m² Spa & Fitness Center, the largest Ritz Kids in Europe, and an exclusive beach area in Abama, we offer an unparalleled escape in Tenerife. JOIN OUR TEAM! …as a Quality Coordinator at The Ritz-Carlton Abama Resort in Tenerife. Who are we looking for? Are you passionate about excellence, attention to detail, and continuous improvement? As a Quality Coordinator , you will play a key role in ensuring that every guest experience reflects The Ritz-Carlton Gold Standards. You will act as a champion of quality, service consistency, and operational excellence, working cross-functionally with all departments to ensure every interaction exceeds guest expectations. If you enjoy analyzing processes, driving a culture of service, and elevating quality standards, we would love to meet you. Your responsibilities will include… Ensuring the correct implementation and compliance with The Ritz-Carlton Gold Standards across all areas of the resort. Coordinating and following up on internal and external quality audits, as well as action plans derived from them. Analyzing guest feedback (GSS, Qualtrics, internal and external surveys) to identify opportunities for continuous improvement. Leading quality and operational excellence initiatives in collaboration with all departments. Monitoring and following up on guest incidents and complaints, ensuring resolutions aligned with brand standards. Preparing quality reports, KPIs, and performance summaries for senior leadership. Supporting ongoing training of teams in service standards, quality culture, and guest experience. Ensuring proper documentation and updates of quality-related standard operating procedures. Actively participating in special projects focused on innovation, service consistency, and guest satisfaction. What we are looking for in you… Strong attention to detail, analytical thinking, and a passion for excellence. Previous experience in Quality, Guest Experience, Front Office, or operational roles within luxury hospitality or high-standard environments. Ability to work cross-functionally with multiple departments and levels of the organization. Strong communication, influence, and follow-up skills. Proactive, organized, and results-oriented mindset. Fluency in English and Spanish ; additional languages are a strong advantage. Experience with quality analysis tools, guest satisfaction platforms, and hotel systems is a plus. Valid work permit for Spain. How we inspire you… Being part of our team means being a guardian of excellence and of The Ritz-Carlton legacy. Your work will have a direct impact on guest satisfaction and on the service culture of our Ladies and Gentlemen. Competitive salary above market and flexible compensation. Explore Rate benefits at more than 9,500 Marriott hotels worldwide, extended to family members, partners, and parents. 20% discount on Food & Beverage across all our hotels and 50% discount on the resort’s own culinary offerings. Up to 75% discount on flights for Tenerife residents to mainland Spain. Corporate benefits with multiple leisure and travel discounts. Special birthday gift. Complimentary guest stay at our resort after one year of service. 13th and 14th salary payments. Continuous training through our corporate university. Career development and growth opportunities within an international company. Complimentary employee meals. Uniform and laundry service provided (according to department). Team events, celebrations, and activities. Participation in corporate social responsibility initiatives. Comprehensive company-sponsored medical care. (Benefits subject to internal policies and applicable tax regulations.) Have we sparked your interest? Submit your application through MarriottCareers with your application documents. Marriott International is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We are committed to non-discrimination on any protected basis. Across more than 100 award-winning properties, our Ladies and Gentlemen create extraordinary experiences that last long after the guest’s stay. At The Ritz-Carlton , caring with excellence is our art, guided by our Gold Standards. Here, you can take pride in your work, grow professionally, and be part of a team united by one mission: delivering genuine luxury. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

F&B Intern

Company Description We’re looking for an F&B Intern to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). Four Corners brings the energy and attitude of New York with quick slices of thick crust, Detroit-style pizza at The Slice Shop or lighter Italian-American inspired dishes, perfect for a long lunch or dinner that rolls into late-night cocktails and natural wine. Tope is our rooftop taqueria with views over Barcelona, serving Mexican-inspired flavours and punchy cocktails. Reporting to our Restaurant Manager, you will be responsible for supporting the daily R&B operations for 5-6 months. January - June 2026. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. Internship allowance of 500€ gross per month. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero our reward for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Job Description What you’ll do… You're the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special - the Hox way. Deal with the coming and going of guests, making sure all bills are correct and contain no surprises. Work with the barback team in keeping things running smoothly and tidily. Make sure the bar is set up and ready for service. Work with all our teams to make sure we're always busy and help our management team with any requests. Make whatever the mood calls for, from soft drinks to masterful cocktails that change with the seasons. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Currently enrolled in a Bachelor’s Degree or Master’s Degree in Hospitality Management. Must be fluent in local language and English. It's all about attitude for us, someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who you'd want to stop and chat to. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205. 08018 Barcelona o a data@ennismore.com.

Head Chef / Experimental Beach Ibiza

ABOUT US The Experimental Group was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, Experimental operates cocktail bars, but also wine bars, restaurants, and then from 2015 Hotels. Destinations diversify over the years, starting with European capitals like Paris and London, to more seasonal locations such as Ibiza or Menorca for the summer or the ski slopes of Verbier and Val d'Isère for the winter. The group also have properties in Venice, New York, Biarritz, and the Cotswolds. The philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. ABOUT EXPERIMENTAL BEACH IBIZA Experimental Beach is set amongst the picturesque Salinas natural park. The bar & restaurant is set on the beach, overlooking the sea where the sunset is one of the best on the island. The menu is inspired by the history and culture of the Balearics Islands, and the cocktail menu is a twist on what Experimental knows best : a touch of eccentric whimsy with a nod to the classics. ABOUT THE JOB We are now looking for our new Head Chef for the upcoming season to support and lead our team at Experimental Beach. You will work closely with our Executive Chef in Spain and will bring your experience to support and achieve the execution of his guideline. Cuisine concept (in collaboration with the Executive Chef) Execute the menu designed by the executive chef Optimize & manage costs serving the financial interests of the establishment (control of ratios, technical sheets, etc.) Maintain constant communication and pass on relevant information to the F&B Director and Executive Chef Team supervision Lead the kitchen team and coordinate the work of all the staff on duty. Ensure the smooth run of the kitchen team and the quality of the services for which you are responsible Lead and motivate the team while building loyalty Prepare schedules in conjunction with Executive Chef (management of overtime and recovery day) Maintain a high level of food quality trying to exceed our guest’s expectations. Monitor and control the HACCP rules Ensure that all equipment is maintained at a high-level state Manage purchases, stocks, and monthly inventories Follow up and organize with the office (invoices, delivery notes) ABOUT YOU With good leadership, organizational and management skills, you have a strong team spirit. You have an attention to detail and customer needs. You are consistent and regular in your tasks. You are also showing problem solving skills. You speak Spanish. A second language is a plus. Experience the Experimental ! Throughout your experience, you will be part of a stimulating and innovative environment. You will join a dynamic group and evolve alongside a variety of functions and experts with recognised know-how Whether it is for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer: Opportunities of training and career development. Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc. Attractive discounts in all our venues (cocktail bars, wine bars & restaurants). Pension Scheme. Corporate event

Runner-Food & Beverage: Akira Back

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility, where sea, land, and subtropical vegetation effortlessly combine with iconic, Moorish-inspired architecture. The 462 guest rooms and suites – divided between the vibrant Citadel and the exclusive Retreat – enjoy magnificent views over the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. An award-winning gastronomic destination in its own right, this 5-star resort in Tenerife’s world-class restaurants range from light, simple cooking to Michelin-starred gourmet cuisine. Providing a haven of escape, this timeless island resort features numerous swimming pools, a 2500m2 Spa & Fitness Center, and the largest Ritz Kids in Europe. Where the shore meets the sea, guests can benefit from an exclusive area on the golden sandy beach of Abama, equipped with complimentary use of sunbeds and umbrellas. JOIN OUR TEAM! ...as Food & Beverage Runner for the Ritz-Carlton Abama Resort in Tenerife! Who we are looking for… Are you passionate about delivering exceptional dining experiences? As a Waiter/Waitress at our luxury resort, you’ll be the face of hospitality—ensuring every meal is memorable. If you thrive in a dynamic environment, have excellent communication skills, and love exceeding guest expectations, we’d love to meet you! What are your responsibilities are... You greet and serve guests with courtesy and professionalism, ensuring an outstanding dining experience. You take accurate orders and provide recommendations on dishes, wines, and special menus. You serve food and beverages according to resort standards of quality and presentation. You coordinate with kitchen and other departments to guarantee smooth service. You maintain cleanliness and organization of tables and work areas. You handle special requests and resolve issues promptly and empathetically. You promote upselling opportunities to enhance the guest experience. You stay informed about resort promotions, seasonal offers, and local attractions to assist guests proactively. What we want from you… You bring a natural ease in communication, making guests feel valued and understood from the very first interaction. You bring previous experience in hospitality or fine dining along the way. You enjoy being part of a team and thrive in a collaborative environment where everyone works toward the same goal. Your joy in delivering thoughtful, accurate service feels genuine—and guests can sense it. It creates confidence and trust in every conversation. You communicate confidently in English and Spanish. You already hold a valid work permit for Spain And this is how we inspire you.... Be part of our resort team and bring your ideas and your imagination into the everyday guest experience. You know what? Working here means contributing to moments that guests remember long after they’ve left. An attractive above market salary for your flexible assignment in our hotel Travel worldwide to our 9500+ hotels at great employee conditions ("Explore Rate") and let yourself be pampered - by the way, this also applies to your family, partner & parents. Enjoy the culinary F&B offer in our 9500+ hotels with 20% discount You can enjoy our culinary offerings at a 50% discount. Did you know you can get up to 75% discount on flights if your residency is on Tenerife Extensive corporate benefits with lots of discounts for leisure activities and travel As a birthday child you get an extra special treat (surprise!) Enjoy our resort as our guest after one year of service with us – this is a once in a lifetime experience! We pay a 13th and 14th salary ! Innovative training concepts that support you on your career path – we actually have our own training university Advancement opportunities and prospects in an international company We offer you an extensive and free of charge culinary offer in our employee restaurant. Don’t worry about your uniform (if necessary, depending on department) – we take care of that and also the cleaning of your business attire. We like to celebrate - and preferably with you! Whether team outings, employee celebrations, employee week, anniversaries , etc.... we can think of many reasons to celebrate you and your colleagues properly. We also take care of our community in many ways – join our community foot print activities to give back! Your health is one of our priorities, which is why we provide you with comprehensive company medical care . (All benefit & bonus programs are subject to individual company regulations. Tax & Social Benefit laws apply and any tax deductions are being handled via payroll adjustments. There is no legal entitlement to the programs and the employer can adjust the offer at any time). Have we sparked your interest? Then apply here on MarriottCareers with your application documents. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Food Services Supervisor

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility, where sea, land, and subtropical vegetation effortlessly combine with iconic, Moorish-inspired architecture. The 462 guest rooms and suites – divided between the vibrant Citadel and the exclusive Retreat – enjoy magnificent views over the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. An award-winning gastronomic destination in its own right, this 5-star resort in Tenerife’s world-class restaurants range from light, simple cooking to Michelin-starred gourmet cuisine. Providing a haven of escape, this timeless island resort features numerous swimming pools, a 2500m2 Spa & Fitness Center, and the largest Ritz Kids in Europe. Where the shore meets the sea, guests can benefit from an exclusive area on the golden sandy beach of Abama, equipped with complimentary use of sunbeds and umbrellas. JOIN OUR TEAM! ...as Food and Beverage Supervisor for the Ritz-Carlton Abama Resort in Tenerife! Who we are looking for… Are you passionate about hospitality and excellence in service? As a Food and Beverage Supervisor, you will be the key point of reference in our gastronomic outlets, ensuring that every experience exceeds our guests’ expectations. You will lead teams with energy, guarantee compliance with luxury standards, and contribute to making every moment memorable. What are your responsibilities are… Supervise daily operations in restaurants, bars, and F&B areas, ensuring impeccable service. Coordinate and motivate the team to deliver personalized experiences aligned with The Ritz-Carlton Gold Standards. Ensure compliance with quality, hygiene, and food safety protocols. Manage reservations, table assignments, and service flow to optimize the guest experience. Resolve issues with empathy and efficiency, keeping guest satisfaction as the top priority. Collaborate with other departments (Kitchen, Events, Front Desk) to ensure smooth operations. Control inventories, orders, and costs, contributing to the profitability of the area. Identify upselling opportunities and promote exclusive gastronomic experiences. Train and develop the team, fostering a culture of excellence and genuine service. What we want from you… Previous experience supervising teams in restaurants or F&B within luxury environments. Positive leadership skills, with the ability to motivate and manage diverse teams. Passion for gastronomy and exceptional service. Fluent communication in Spanish and English . Knowledge of quality standards and food safety protocols. Valid work permit for Spain. And this is how we inspire you.... Be part of our resort team and bring your ideas and your imagination into the everyday guest experience. You know what? Working here means contributing to moments that guests remember long after they’ve left. An attractive above market salary for your flexible assignment in our hotel Travel worldwide to our 9500+ hotels at great employee conditions ("Explore Rate") and let yourself be pampered - by the way, this also applies to your family, partner & parents. Enjoy the culinary F&B offer in our 9500+ hotels with 20% discount You can enjoy our culinary offerings at a 50% discount. Did you know you can get up to 75% discount on flights if your residency is on Tenerife Extensive corporate benefits with lots of discounts for leisure activities and travel As a birthday child you get an extra special treat (surprise!) Enjoy our resort as our guest after one year of service with us – this is a once in a lifetime experience! We pay a 13th and 14th salary ! Innovative training concepts that support you on your career path – we actually have our own training university Advancement opportunities and prospects in an international company We offer you an extensive and free of charge culinary offer in our employee restaurant. Don’t worry about your uniform (if necessary, depending on department) – we take care of that and also the cleaning of your business attire. We like to celebrate - and preferably with you! Whether team outings, employee celebrations, employee week, anniversaries , etc.... we can think of many reasons to celebrate you and your colleagues properly. We also take care of our community in many ways – join our community foot print activities to give back! Your health is one of our priorities, which is why we provide you with comprehensive company medical care . (All benefit & bonus programs are subject to individual company regulations. Tax & Social Benefit laws apply and any tax deductions are being handled via payroll adjustments. There is no legal entitlement to the programs and the employer can adjust the offer at any time). Have we sparked your interest? Then apply here on MarriottCareers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Onsite Concierge (H/F/X) / Temporary Contract / Ibiza

Company Description Founded in 2014, Le Collectionist is the European leader in tailor-made luxury travel, bringing together spectacular homes with exceptional services and experiences, creating unforgettable holiday experiences for groups and families who believe holidays should be unique, lively, and shared. Our portfolio spans over 50 iconic destinations—from coastlines and countryside escapes to snow-covered peaks and vibrant city streets. Every home is handpicked for its character, beauty, story, then paired with expertly selected services to create the perfect setting for every kind of gathering. It’s a different way to travel: smoother, more intimate, and above all, freeing. With expert concierges supported by dedicated local teams, we take care of every detail — from thoughtful services for everyday comforts to fully bespoke, once-in-a-lifetime adventures rooted in local culture and tradition. Whether it’s arranging a private chef or nanny, securing a vintage car, or privatising a museum, we bring your holiday vision to life. Job Description This is a temporary 4-month role from May 4 to August 30, 2026. As an in-resort concierge within the Concierge & Stay team, you will play a crucial role in managing and assisting on-site Le Collectionist guests for both concierge and villa related requests. You will welcome our international clientele in various rented properties, adhering to Le Collectionist’s brand standards in close relation with the Pre arrival team, you will contribute to consolidating the local partner network to offer the highest quality services and experiences to our clients. You will always prepare and handle several guests at the same time. Objectives: Prepare the guest's arrival Support the onsite team in setting up the season Pre-visit the properties you will have guests in Participate in updating properties info in our tools Link with the pre-arrival team to ensure you have all information to prepare the guest's stay. Prepare the arrival of your clients by shopping for any requested items and personalizing the properties with adequate gifts and amenities. Get in touch with the guests prior to their arrival to confirm check in time. Ensure the villa is checked and ready to welcome the guest. Welcome guests and ensure an unforgettable stay Welcome the guest according to Le Collectionist standards Present the villa and its specificities Orientate the guest with understanding tools at his disposal, house and surroundings. Be available to the guest for any concierge request or change on a pre booked service during his stay. Be able to invoice and charge the guest. Be available to resolve any issue at the property during the stay. Ensure admin and invoice follow up services you may have sold with the support of the pre arrival team Ensure a smooth check-out by inspecting the property in the presence of the clients. Admin Invoice and track payments with the support of pre arrival teams. Charge clients. Meticulously document any damages observed at the end of the clients' stay. Qualifications Ideally, hold a degree in hospitality, tourism, or business school. Have an interest in or sensitivity to the luxury and hospitality sector. Valid driver’s license. Good experience in similar missions (villa management/butler/hotel concierge..). Excellent knowledge of the destination and its ecosystem. Fluent in English; Spanish and French are a plus. Organized, meticulous, and detail-oriented. Highly autonomous. Excellent written and verbal communication skills to establish strong relationships with clients and partners. Strong interpersonal skills and autonomy; Sensitive to customer satisfaction and loyalty, with a sense of contact and the ability to build relationships easily Rigor, ability to prioritize and manage urgency Able to multitask Handles fast paced environment Work Schedule and Specifics ⚠️ Our presence on-site and the standards of our sector require working on Saturdays and Sundays (hotel model), especially during the high season. Work is organized in rotation with the rest of the onsite team and overtime may be recovered. Additional Information Perks: 🍽️ Meal vouchers 💻 Company Mac computer and mobile phone. 🎂 One day off for your birthday 🏡 Up to 2 days of remote work per week. 🎊 Year-round events (Christmas Party, Summer Party, etc.). Process: Initial call with HR Job interview with the manager Submission of a Business Case Presentation of the Business Case to the manager Reference checks

Onsite Concierge (H/F/X) / Temporary Contract / Mallorca

Company Description Founded in 2014, Le Collectionist is the European leader in tailor-made luxury travel, bringing together spectacular homes with exceptional services and experiences, creating unforgettable holiday experiences for groups and families who believe holidays should be unique, lively, and shared. Our portfolio spans over 50 iconic destinations—from coastlines and countryside escapes to snow-covered peaks and vibrant city streets. Every home is handpicked for its character, beauty, story, then paired with expertly selected services to create the perfect setting for every kind of gathering. It’s a different way to travel: smoother, more intimate, and above all, freeing. With expert concierges supported by dedicated local teams, we take care of every detail — from thoughtful services for everyday comforts to fully bespoke, once-in-a-lifetime adventures rooted in local culture and tradition. Whether it’s arranging a private chef or nanny, securing a vintage car, or privatising a museum, we bring your holiday vision to life. Job Description This is a temporary 4-month role from May 4 to August 30, 2026. As an in-resort concierge within the Concierge & Stay team, you will play a crucial role in managing and assisting on-site Le Collectionist guests for both concierge and villa related requests. You will welcome our international clientele in various rented properties, adhering to Le Collectionist’s brand standards in close relation with the Pre arrival team, you will contribute to consolidating the local partner network to offer the highest quality services and experiences to our clients. You will always prepare and handle several guests at the same time. Objectives: Prepare the guest's arrival Support the onsite team in setting up the season Pre-visit the properties you will have guests in Participate in updating properties info in our tools Link with the pre-arrival team to ensure you have all information to prepare the guest's stay. Prepare the arrival of your clients by shopping for any requested items and personalizing the properties with adequate gifts and amenities. Get in touch with the guests prior to their arrival to confirm check in time. Ensure the villa is checked and ready to welcome the guest. Welcome guests and ensure an unforgettable stay Welcome the guest according to Le Collectionist standards Present the villa and its specificities Orientate the guest with understanding tools at his disposal, house and surroundings. Be available to the guest for any concierge request or change on a pre booked service during his stay. Be able to invoice and charge the guest. Be available to resolve any issue at the property during the stay. Ensure admin and invoice follow up services you may have sold with the support of the pre arrival team Ensure a smooth check-out by inspecting the property in the presence of the clients. Admin Invoice and track payments with the support of pre arrival teams. Charge clients. Meticulously document any damages observed at the end of the clients' stay. Qualifications Ideally, hold a degree in hospitality, tourism, or business school. Have an interest in or sensitivity to the luxury and hospitality sector. Valid driver’s license. Good experience in similar missions (villa management/butler/hotel concierge..). Excellent knowledge of the destination and its ecosystem. Fluent in English; Spanish and French are a plus. Organized, meticulous, and detail-oriented. Highly autonomous. Excellent written and verbal communication skills to establish strong relationships with clients and partners. Strong interpersonal skills and autonomy; Sensitive to customer satisfaction and loyalty, with a sense of contact and the ability to build relationships easily Rigor, ability to prioritize and manage urgency Able to multitask Handles fast paced environment Work Schedule and Specifics ⚠️ Our presence on-site and the standards of our sector require working on Saturdays and Sundays (hotel model), especially during the high season. Work is organized in rotation with the rest of the onsite team and overtime may be recovered. Additional Information Perks: 🍽️ Meal vouchers 💻 Company Mac computer and mobile phone. 🎂 One day off for your birthday 🏡 Up to 2 days of remote work per week. 🎊 Year-round events (Christmas Party, Summer Party, etc.). Process: Initial call with HR Job interview with the manager Submission of a Business Case Presentation of the Business Case to the manager Reference checks

Bartender

POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Capitán Banquetes

POSITION SUMMARY Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Host/Hostess / Enoteca**

POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.