9 Ofertas de trabajo de revenue manager

Senior Revenue Manager / Servicios Centrales Barcelona

What will be your mission? Are you searching for a new career opportunity? We are looking for a Seniorr Revenue Manager to join our Revenue Management Team in Barcelona As a Senior Revenue Manager, you will be joining a dynamic team at the MINOR Hotel Europe and Americas. Being part of this team means you will be working in a commercial and strategic work environment. In this function you will be responsible for maximizing revenues, market share and profitability for managed key property in partnership with the General Hotel Managers and the business unit’s marketing, sales, and e-commerce department; always ensuring our revenue management service remains at the highest level. What will you do? Strategic pricing Pricing and yield guidelines for rates, room types, and customer segments. Define the ideal business mix and channel mix strategy, define overbooking and protection strategy Planning, Budgeting & Forecasting Builds 2-year property revenue strategy and budget proposal, prepares forecast based on the company guidelines. Validates RMS forecast and ensures corrective action to improve the forecast. Daily revenue management optimization Reviews demand calendars, convention and city event calendars and sets up events and seasonality databases. Performs daily pick-up analysis, reviews yield system forecast, competition analysis and price positioning. Effectively applies pricing and restrictions in line with set strategy to maximize profits: rate open/closing, rate level and short-term sales and promotion action plan design & execution. Responsible for group quotations and related displacement analysis. Formulate strategies to support the automation of manual processes in revenue management processes through efficient system use. Performance, demand & competition analysis Carefully monitors market performance, RGI, channel performance. Follows all relevant developments of the marketplace, values impact of demand generators, notes change in supply, behavior in feeder markets. Keeps up to date knowledge of main competitors, product knowledge, pricing, business mix. Ensures quality of data is checked on a regular basis. Communication Communicates strategic recommendations to key commercial stake holders, e.g. General Managers, and ensures buy-in and commitment from all involved. Holds regular reviews with key stakeholders. Participates actively in Revenue Management team collaboration and validation meetings. What are we looking for? Experience Minimum 5 years of previous experience as Revenue Manager. Qualifications Degree level – preferably in Tourism, Business Administration, Finance or Economics. Fluent spoken and written English; knowledge of other language is highly valuable. Experienced user of Windows office applications for both analytical (i.e., strong in Microsoft Excel) and communication purposes (Outlook, PowerPoint, Word) Knowledge of TMS4Hotels or other hotels CRS and PMS Systems or Revenue Management Systems. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Assistant Director of Sales

POSITION PURPOSE The Assistant Director of Sales reports to the Director of Sales and will assist her/him in managing the implementation of the hotel’s sales strategies and achieving budgeted top line revenue for the hotel. The ideal candidate will be organized, detail oriented, enjoys working in a team environment and leading and developing team members. The ADOS needs to have the ability to communicate in a clear and concise manner, both written and verbally. The responsibilities and essential job functions include but are not limited to the following: Assist in leading and supervising the sales team, oversee the day to day sales activities, implement action plans and accomplish goals and set targets. Attends sales strategy meetings to provide input on weekly and overall sales strategy. Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Assist in the production of annual hotel business plan. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.

Director of Travel Industry Sales

JOB SUMMARY Directs the property’s Travel Industry Sales function verifying that client expectations and production goals are met. Selectively sells Travel Industry business in the interest of maximizing guest rooms and food and beverage revenue. Develops and implements sales and marketing programs and strategies for the Travel Industry Sales market. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Supporting Developing and Executing Sales Strategies • Directs the property’s Travel Industry Sales function verifying that client expectations and production goals are met. • Works with sales leader to promote understanding of sales strategy and effective implementation of this strategy for the segment. • Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the Director of Sales (DOS). • Assists with the development and implementation of promotions, both internal and external. • Actively participate where necessary on all special projects/events such as Site Inspections, Familiarization (FAM) trips. • Plans and participates in Sales trips and industry related meetings. • Participates in departmental sales meetings, relevant operational meetings and pre-cons. Maximizing Revenue • Provides positive and aggressive leadership to promote maximum revenue potential (e.g., sets example with personal booking goals). • Recommends booking goals for sales team members. • Directs the solicitation and business negotiation efforts to maximize room revenue and achieve sales goals. • Promotes the property’s inclusion into national and international accounts through tour wholesale operations, travel agent consortiums and airline operations. Managing Sales Activities • Monitors all day to day activities of direct reports. • Approves space release for catering to maximize revenue (e.g., Director of Sales (DOS), Group) in the absence of a Business Evaluation Manager. • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Manages the orchestration of the International Travel program as it relates to business development and property package creation. • Partners with the marketing department to plan and direct a comprehensive marketing program to promote the property as a viable destination for travel industry market segments. • Selectively sells Travel Industry business in the interest of maximizing guest rooms and food and beverage revenue. • Develops and implements sales and marketing programs and strategies for the Travel Industry Sales market. Analyzing and Reporting on Sales and Financial Data • Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals. • Assists Revenue Management with completing financial projections. • Reviews sales and catering guest satisfaction results to identify areas of improvement. • Develops and executes the annual Sales plan for the assigned market for all direct reports. Providing Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. • Executes and supports the company’s Customer Service Standards and property’s Brand Standards. • Participates in and practices daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships • Develops and manages relationships with key stakeholders, both internal and external. • Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Global Sales Organization (GSO)) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative. • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Global Sales Organization (GSO) Managers and customers. Managing and Conducting Human Resources Activities • Interviews, selects and trains employees • Appraises employee’s productivity and efficiency for the purpose of recommending promotions or other changes in status • Provides for the safety and security of the employees or the property • Monitors employee attendance and records absences/tardiness. • Helps direct supervisors to achieve their own development goals. • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Senior Sales Manager

ANIMA HOTELS – SENIOR SALES MANAGER En Anima Hotels, colección de hoteles boutique en Barcelona, buscamos un/a Senior Sales Manager para nuestros hoteles Hotel Neri Relais & Châteaux y Wittmore Hotel 5*GL , que represente nuestra esencia: elegancia íntima, servicio exquisito y experiencias con alma. No buscamos solo un perfil comercial. Buscamos a una persona de acción, con presencia, relaciones y capacidad real de generar negocio, que además aporte criterio comercial. Tu rol Ser el/la responsable comercial directo/a y embajador/a de ambos hoteles, impulsando ventas, creando relaciones sólidas y transformando oportunidades en estancias reales, colaborando activamente en la evolución de la estrategia de ventas. Responsabilidades Ventas & Desarrollo de negocio · Prospección activa de nuevos clientes, agencias, consortias, DMCs, etc.. · Contacto directo y continuo con agentes de viaje y partners estratégicos. · Gestión y supervisión de solicitudes, cotizaciones y propuestas comerciales. · Seguimiento de leads hasta cierre de venta. · Negociación de tarifas, condiciones y acuerdos comerciales. Relaciones comerciales · Representación de los hoteles ante consortias, agencias premium, OTAs y clientes clave. · Gestión activa de nuestras afiliaciones (Relais & Châteaux, SLH). · Fidelización de clientes y desarrollo de cuentas estratégicas. Visibilidad de marca · Asistir a ferias comerciales de MICE, roadshows, workshops, fam trips, y eventos de la industria. Viajes frecuentes para representación comercial y captación de negocio. · Identificar y calificar clientes potenciales mediante investigación, networking y acciones de prospección. Mantener un sólido network de clientes prospectos. Coordinación interna · Trabajo directo con dirección, operaciones, revenue y márketing para maximizar conversión y satisfacción del cliente. · Gran capacidad para trabajar en equipo Apoyo a la estrategia comercial · Colaboración en la definición y ajuste de la estrategia de ventas por mercados y segmentos. · Detección de oportunidades, tendencias y nichos de alto valor. · Aportación de visión de mercado basada en contacto real con clientes y partners. · Desarrollar y mantener conocimiento sobre las tendencias del mercado, la competencia y los clientes para identificar oportunidades y amenazas. Otros conocimientos valorados · Experiencia o conocimiento en Buyouts y grupos. · Análisis de data Requisitos · Experiencia demostrable en hoteles de lujo o boutique (imprescindible). · Perfil muy comercial, autónomo y orientado a resultados. · Excelente capacidad de relación, negociación y cierre. · Capacidad analítica para interpretar mercados, oportunidades y orientar la acción comercial hacia lo más rentable y coherente con la marca. · Visión estratégica aplicada al negocio diario. · Capacidad para evaluar rápidamente alternativas y decidir un plan de acción. · Persona sociable, profesional y con presencia cuidada. · Inglés imprescindible; otros idiomas muy valorados. · Disponibilidad para viajar con frecuencia. Plus que valoramos · Sensibilidad por el detalle, el servicio y el universo del lujo. · Capacidad de representar ambos hoteles con naturalidad y credibilidad. · Red de contactos activa en el sector premium. Qué ofrecemos · Formar parte de una colección hotelera con personalidad propia y prestigio internacional. · Un rol con impacto directo en resultados. · Autonomía real y visibilidad dentro del proyecto. “Eres alguien que avanza con humildad, abierto a nuevas ideas y dispuesto a explorar caminos diferentes, dejando el ego atrás y atreviéndote a probar casi cualquier cosa para hacer que las cosas sucedan.”

Revenue Manger / Kimpton Aysla Mallorca

About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the job? As the Revenue Manager, you will be responsible for monitoring, managing and maintaining group and transient inventories to ensure the most effective and efficient balance between demand and availability. You will report to the General Manager. Your day-to-day * Manage and maintain group and transient inventory controls including room accommodation and rate inventory controls, roll-in controls, group inventory and cut-off dates, implementation of blackout dates, maintaining demand information and managing sellout strategies in partnership with Front Office and Sales department. * Develop and implement innovative revenue performance strategies. * Conduct forecasting, review all competitive shops, review demand, convention and city event calendars. * Maintain data on competitor products and maintain historical data on events and performance. * Coach and develop direct reports to ensure a good level of productivity and consistency in the consulting process. * Work with internal departments as needed to escalate consistent issues or noted trends and bring resolution. * Work with team and other key stakeholders to assess competitive data, brainstorming on new ideas to better implement strategies, developing innovative consulting or organizational tools, researching trends, planning for implementation of targeted programs, etc. What we need from you * Bachelor's degree or master's degree in Hotel Management, Business, or a relevant field. * 5+ years progressive work-related experience in the hospitality industry in revenue/reservations department. * Knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions. * Experience with industry and market trends. Knowledge of local market will be highly valuable. * Opera knowledge will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. * Fluent in English and Spanish. What to expect from us * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool

Hotel Director (CCI)

Qualifications: SHIPBOARD Employment type Ability to speak English clearly, distinctly and cordially with guests. 3-5 yrs background experience as Hotel Director/Hotel General Manager in a 4 or 5 * Hotel. Guest services shipboard experience is an advantage. Essential Duties and Responsibilities: Effectively manages overall ship operations and guest experience. Achieves the highest levels of guest satisfaction under all circumstances, through effective responsiveness, follow through and the team’s ability to resolve issues. Ensures all inventory levels are appropriate per targets and operational requirements. Responsible for overall hotel department financial performance (expenses/revenue). · Actively displays a business ownership mentality when developing tactical plans to achieve financial targets. · Works from an entrepreneurial perspective to develop and implement new ideas for revenue and to improve operational efficiencies.

Revenue Manager

En Hesperia World buscamos un/a Revenue Manager con visión analítica y espíritu comercial para impulsar la rentabilidad de nuestros hoteles y optimizar su posicionamiento en un mercado dinámico y competitivo. 📍 L’Hospitalet de Llobregat, Barcelona Responsabilidades: Analizar demanda, patrones de reserva y tendencias del mercado para identificar oportunidades de crecimiento. Definir y optimizar estrategias de precios, canales y segmentación para maximizar ingresos. Elaborar forecasts precisos y ajustar la estrategia según la evolución real del negocio. Revisar el competitive set para mejorar la penetración y competitividad del hotel. Medir el rendimiento de las acciones implementadas y proponer mejoras continuas. Colaborar con los equipos internos para asegurar una ejecución alineada y efectiva.

Responsable de maximizar los ingresos y la rentabilidad de los edificios asignados de apartamentos turísticos mediante la implementación de estrategias de fijación de precios, optimización de inventarios y análisis de datos. Este rol estratégico asegura que se logre un equilibrio óptimo entre la ocupación, los ADRs y la satisfacción del cliente, contribuyendo al crecimiento sostenible del negocio y a los targets fijados con los propietarios. Las principales funciones serán: 1. Estrategia de Revenue Management - Diseñar e implementar estrategias de precios dinámicos y de distribución para maximizar los ingresos y el RevPAR. - Optimizar la combinación de tarifas, ocupación y disponibilidad para garantizar el mejor rendimiento financiero siguiendo los targets marcados. - Identificar nuevas oportunidades de ingresos y tendencias de mercado para la cadena. 2. Análisis de Mercado y Competencia - Realizar análisis exhaustivos de datos de mercado, tendencias de demanda y comportamiento de la competencia. - Analizar patrones de reserva y anticipar la demanda para ajustar estrategias de forma proactiva. 3. Gestión de Inventarios y Canales de Distribución - Supervisar la gestión de inventarios y disponibilidad en los canales de distribución (OTAs, web propia, etc.). - Negociar con los canales de distribución para mejorar las condiciones comerciales y optimizar los márgenes. 4. Colaboración Interdepartamental -Trabajar estrechamente con el equipo de operaciones para garantizar que las estrategias de revenue estén alineadas con las capacidades y objetivos del negocio. - Colaborar con la Dirección en la previsión de ingresos y presupuestos. - Asesorar al equipo de reservas y recepción en prácticas de gestión de ingresos. 5. Reporting y Evaluación - Elaborar informes periódicos, incluyendo métricas clave como ADR, RevPAR, y ocupación. - Evaluar el impacto de las estrategias implementadas y realizar ajustes en función de los resultados.

Hotel boutique en la isla de Ibiza busca General Manager. Reportando directamente a la propiedad y a la marca gestora, su principal función será garantizar la coordinación, optimización y gestión del equipo de trabajo del establecimiento, en base a los requisitos de la marca existente. La persona seleccionada realizará, entre otras, las siguientes funciones: - Incrementar la cifra de negocio del Hotel, mejorando por tanto las tasas de ocupación y la satisfacción de los clientes. - Asegurar una óptima calidad de servicios y prestaciones al cliente, controlando los estándares de calidad establecidos y detectando cualquier área de mejora. - Dirigir y evaluar la gestión de los diferentes equipos de trabajo, garantizando su buen funcionamiento, en base a una estricto control de costes. - Realizar presupuestos, hacer seguimiento y justificación de las desviaciones y controlar ingresos, costes e inversiones. - Dirigir la estrategia de ventas y controlar el revenue. - Consolidar relaciones con los proveedores existentes y buscar nuevos acuerdos de colaboración, con la finalidad de promocionar y comercializar el producto de manera óptima. REQUISITOS MÍNIMOS: - Licenciatura o Máster en Dirección y Gestión Hotelera, o similar. - Al menos, 5 años como Director/a de Hoteles a nivel nacional e internacional, en establecimientos de 4 a 5 estrellas. - Dominio de Castellano e Inglés. - Dominio de cálculo de presupuestos, forecast, control de costes e ingresos, etc. - Dominio de herramientas informáticas de gestión hotelera. - Dominio del Paquete Office. - Alto nivel de liderazgo y gestión de plantillas, resolución de conflictos, ajuste de cuadrantes, etc. - Habilidades comerciales, RRPP y excelente atención al cliente. - Se valorará muy positivamente, haber realizado implantación y mantenimiento de estándares y procedimientos de grandes cadenas internacionales.