9 Ofertas de trabajo de revenue manager

Reservation Manager M/F / Montesol Experimental

ABOUT US Experimental was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, Experimental operates cocktail bars, but also wine bars, restaurants, and then from 2015 Hotels. Destinations diversify over the years, starting with European capitals like Paris and London, to more seasonal locations such as Ibiza or Menorca for the summer or the ski slopes of Verbier and Val d'Isère for the winter. The group also have properties in Venice, New York, Biarritz, and the Cotswolds. The philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. ABOUT MONTESOL EXPERIMENTAL In the heart of Ibiza, Montesol Experimental blends historic charm and modern flair since 1933. With 33 stylish rooms, a lively restaurant, and a vibrant atmosphere, it’s a destination for curious travellers and locals alike. At the top of the hotel, our rooftop bar offers stunning views over Ibiza’s old town, a chic, open-air setting where cocktails are crafted under the stars. ABOUT THE POSITION As Reservation Manager, you will be responsible for managing and optimizing the hotel’s reservations, both individual and group, ensuring a seamless guest experience while actively contributing to the hotel’s commercial and revenue strategy. Key responsibilities: Group reservations: management, follow-up and coordination of tailored group bookings for Montesol Experimental Ibiza, as well as occasional support in handling group requests for our hotel in Menorca, including some travel throughout the year. Individual & Corporate reservations: handling daily enquiries, controlling rates and availability, developing direct sales, managing emails and client follow-ups. Revenue Management & Reporting: monitoring availability, budget and forecast; active participation in pricing and yield strategies; preparation of regular activity reports. Business development: managing and activating existing corporate accounts, identifying new business opportunities and maintaining strong client relationships. Processes & quality: ensuring correct use of reservation procedures, monitoring data quality in the system and implementing best practices. Possibility of covering occasional front desk shifts to support the team depending on operational needs. ABOUT YOU Previous experience in a similar role and/or within a high-end hotel environment. Excellent communication skills with a strong guest-oriented mindset. Autonomous, well-organized profile with strong adaptability and decision-making abilities. Fluency in Spanish and English is mandatory. French is a strong plus. Strongly recommended knowledge and use of Opera Cloud. Ability to maintain a thorough understanding of the hotel and Experimental, including operating standards, internal procedures, policies, facilities and services, ensuring their proper application within the Reservations department. Strong commitment to internal policies, quality standards and excellence in guest service. This job description is intended to provide an overview of the role and its responsibilities and is not intended to be an exhaustive list of all duties inherent to the position. Experimental is an equal opportunity employer. This policy applies to all terms and conditions of employment. Experience the Experimental ! Throughout your experience, you will be part of a stimulating and innovative environment. You will join a dynamic group and evolve alongside a variety of functions and experts with recognised know-how Whether it is for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer: Opportunities of training and career development. Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc. Attractive discounts in all our venues (cocktail bars, wine bars & restaurants). Corporate events.

Front Office Manager

The Ritz-Carlton Tenerife, Abama Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort—an oasis of tranquility where sea, land, and subtropical vegetation blend seamlessly with Moorish-inspired architecture. Its 462 rooms and suites, located across the vibrant Citadel and the exclusive Retreat, offer breathtaking views of the Atlantic Ocean, Mount Teide, or lush gardens. A world-class culinary destination, the resort features award-winning restaurants, including Michelin-starred fine dining. With multiple swimming pools, a 2,500 m² Spa & Fitness Center, the largest Ritz Kids in Europe, and an exclusive beach area, we offer an unparalleled luxury escape in Tenerife. JOIN OUR TEAM …as Front Office Manager at The Ritz-Carlton Abama Resort. Who are we looking for? We are seeking a passionate and experienced hospitality leader with a strong operational mindset and a deep commitment to luxury guest experiences. As Front Office Manager, you will be responsible for strategically leading all Front Office operations, ensuring seamless, refined, and highly personalized service at every guest touchpoint. Your leadership will inspire the team, optimize processes, and ensure every stay reflects The Ritz-Carlton Gold Standards. Key Responsibilities Lead and oversee daily Front Office operations, including Reception, Bell Services, Guest Relations, and related areas. Ensure a flawless and memorable guest journey from arrival to departure. Inspire, coach, and develop Front Office teams, fostering a culture of excellence, engagement, and continuous improvement. Uphold and consistently apply The Ritz-Carlton service, quality, grooming, and presentation standards. Oversee VIP, repeat, and special-stay guest experiences, anticipating preferences and exceeding expectations. Handle guest concerns and service recovery with professionalism, empathy, and discretion. Collaborate proactively with other departments (Housekeeping, F&B, Spa, Revenue, Security, etc.) to ensure seamless operations. Monitor operational KPIs, guest satisfaction scores, and performance metrics, implementing improvement plans as needed. Ensure accurate guest profile management and effective use of Front Office systems and tools. Participate in recruitment, onboarding, training, and performance management of Front Office team members. Ensure compliance with internal policies, legal requirements, and safety standards. What we are looking for Proven experience as Front Office Manager or Assistant Front Office Manager in luxury or large-scale hotels. Strong leadership, communication, and people-management skills within multicultural environments. Exceptional attention to detail and passion for personalized service. Ability to make sound decisions and remain composed in high-pressure situations. Fluency in English and Spanish; additional languages are a strong asset. Solid knowledge of PMS systems and hotel operations technology. Valid work authorization for Spain. What inspires you Being part of The Ritz-Carlton means creating moments our guests will remember for a lifetime. Your leadership will directly influence guest satisfaction, team engagement, and service excellence. Competitive salary above market standards and flexible compensation. Explore Rate at over 9,500 Marriott hotels worldwide (extended to immediate family). 20% discount on F&B across Marriott hotels and 50% discount within the resort. Up to 75% discount on flights from Tenerife to mainland Spain for residents. Corporate benefits with exclusive discounts on leisure, travel, and wellness. Birthday recognition. Complimentary stay at the resort after one year of service. 13th and 14th salary payments. Continuous learning through our corporate university. International career growth and development opportunities. Complimentary employee meals. Uniform and laundry service provided. Team events, celebrations, and engagement activities. Participation in social responsibility initiatives. Comprehensive company medical care. (Benefits subject to internal policies and applicable tax regulations.) Interested? Submit your application through MarriottCareers with your application documents. Marriott International is an equal opportunity employer. We value a diverse workforce and an inclusive culture and are committed to non-discrimination on any protected basis. At over 100 award-winning properties worldwide, our Ladies and Gentlemen create extraordinary experiences guided by The Ritz-Carlton Gold Standards. Here, you will take pride in your work, grow professionally, and become part of a team dedicated to delivering genuine luxury. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Front Desk Manager / Kimpton Vividora Barcelona 5

What's the job? As Front Desk Manager, you will be responsible for supervising the Front Office team, ensuring the service is on point and solving any issue reported by the team. You'll report to the Rooms Division Manager. Your day-to-day * Supervise daily Front Desk operations, ensuring a smooth experience during check-ins, check-outs, and guest stays. * Lead, motivate, and support the team, ensuring excellent guest service and fostering a positive service culture. * Manage and organize team schedules, ensuring optimal coverage for all shifts. * Create and manage user profiles in operating systems based on operational needs. * Coordinate and deliver group and individual trainings focused on professional development, brand standards, and personalized service. * Monitor and drive upselling, ensuring achievement of goals and revenue opportunities. * Review and analyze the weekly scorecard to identify improvement opportunities that positively impact the guest experience (Medallia, LQA). * Design, review, and implement SOPs (Standard Operating Procedures), ensuring their ongoing compliance. * Collaborate with Housekeeping, Maintenance, and F&B to ensure coordination and efficiency in the guest experience. * Manage room inventory in coordination with Revenue Management and Reservations. * Resolve incidents in collaboration with Guest Experience, with a service recovery mindset and anticipating guest needs. * Conduct regular performance evaluations and provide individual coaching to team members. * Ensure compliance with quality standards (IHG, LQA) through audits and active follow-up. * Support budget planning for the Front Desk and control operational costs. * Foster an inclusive, collaborative work environment focused on professional development. What we need from you * Bachelor's degree in hospitality or related field. * 2+ years' experience working in Front Office department as manager. * Must be fluent in local language and English, additional languages will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us * Discounted international room rates. * Room for professional growth in one of the largest hospitality companies. * Training programmes and access to IHG's training tool. * Uniform and laundry service. * Meals whilst on duty. * Private health insurance discount. * Kimpton Benefits: our platform with exclusive discounts for employees. * Cool work environment and lots of fun

Revenue Manager- Four Seasons Hotel Madrid

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role Four Seasons Hotel Madrid is seeking a Revenue Manager to join the team. The Revenue Manager supports the hotel’s revenue strategy through accurate reporting, detailed analysis, and effective pricing execution. Reporting to the Director of Revenue, this role is responsible for financial reporting, competitive set analysis, revenue system optimisation, pricing support, group quotation analysis, and demand trend evaluation, including special events impacting the Madrid market. The role requires the ability to prepare clear, professional revenue presentations for senior management and ownership. What you will do • Produce daily, weekly, and monthly revenue and financial reports, including pick-up, pace, occupancy, ADR, and RevPAR analysis. • Conduct daily comp set rate checks and market positioning analysis. • Perform daily revenue system analysis and optimisation in line with agreed strategies. • Support pricing decisions and execute updates across systems. • Analyse and support group quotations, including displacement and profitability. • Monitor market trends and special events affecting demand. • Prepare clear presentations and dashboards for senior stakeholders, including ownership. • Work closely with Sales, Reservations, Digital Marketing and Operations to ensure alignment of revenue strategies. What you bring • 2–4 years’ experience in Revenue Management within upscale or luxury hotels. • Strong analytical skills with solid understanding of hotel KPIs. • Experience with RMS, PMS, and distribution systems (e.g. IDeaS, Demand 360) • Advanced Excel skills; ability to produce professional PowerPoint presentations. • Comfortable communicating with senior management. • Fluent in English; Spanish preferred. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 22 working days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position.

General Manager / NH Tenerife

Como Director(a) de Hotel , supervisarás las operaciones diarias del hotel y proporcionarás liderazgo y dirección estratégica a todos los departamentos en apoyo de la cultura de servicio, la maximización de las operaciones y la satisfacción de los huéspedes. Planificarás y supervisarás las actividades de los miembros del equipo para garantizar un funcionamiento fluido y rentable del negocio. ¿Qué tendrás que hacer? Analizar los informes de operaciones y la cuenta de gestión de los hoteles, estudiando los diferentes parámetros así como su evolución. Elaborar los presupuestos anuales del hotel, en base a los objetivos comerciales definidos por la Dirección, mercado, entorno y ventas históricas. Garantizar que los costes y la productividad se adaptan a los resultados de ingresos. Gestionar la actividad comercial del hotel junto con el departamento comercial, diseñando la estructura tarifaria en base a la política comercial definida, nivel de ocupación y evolución del mercado. Identificar oportunidades comerciales, contactar con potenciales clientes y realizar visitas y presentaciones de los servicios del hotel. Además, intentar averiguar el potencial de negocio adicional de nuestros huéspedes internos, y también buscar a los huéspedes perdidos. Trabajar en estrecha colaboración con Ventas, así como con el departamento de Revenue Management, para maximizar los ingresos por habitación. Gestionar y coordinar la implementación de las diferentes políticas y proyectos corporativos definidos junto con el departamento corporativo correspondiente (CRM & Fidelización, Marketing, Calidad, Experiencia del Cliente, etc). Comunicarse con los clientes cuando sea oportuno (darles la bienvenida en las instalaciones, atender sus quejas, buscar soluciones a los problemas, ofrecer información, etc.). Representar a la empresa y al hotel en diversas ocasiones dentro de las comunidades en las que operamos. Inspeccionar periódicamente las instalaciones y velar por el estricto cumplimiento de las normas de salud y seguridad. Controlar y desarrollar el rendimiento de los miembros del equipo, proporcionando supervisión, desarrollo profesional, evaluaciones y ofreciendo reconocimiento y recompensa. Contratar, entrevistar y formar a los miembros del equipo. ¿Qué buscamos? Experiencia mínima de 2 años como Subdirector, preferiblemente en un hotel de similar tamaño y complejidad. Muy valorable experiencia internacional y/o haber desempeñado funciones en más de un hotel. Licenciatura o diplomatura en Administración de Empresas, Dirección Hotelera o campo relacionado. Buen conocimiento de los principios de gestión de ingresos y políticas comerciales. Conocimiento práctico de varios programas informáticos (Microsoft Office, etc.) y sistemas de Front Office. Imprescindible dominio del idioma local y nivel alto de inglés. Orientación a resultados y al detalle Alto nivel de conciencia comercial y capacidad de venta. Excelentes dotes de gestión y liderazgo. Fuertes habilidades interpersonales y de comunicación. Aptitud demostrable para la toma de decisiones y la resolución de problemas. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.

Revenue Manager / Kimpton Aysla Mallorca

Revenue Manager - Kimpton Aysla Mallorca About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the job? As the Director of Revenue Management, you will be responsible for monitoring, managing and maintaining group and transient inventories to ensure the most effective and efficient balance between demand and availability. You will report to the General Manager. Your day-to-day * Manage and maintain group and transient inventory controls including room accommodation and rate inventory controls, roll-in controls, group inventory and cut-off dates, implementation of blackout dates, maintaining demand information and managing sellout strategies in partnership with Front Office and Sales department. * Develop and implement innovative revenue performance strategies. * Conduct forecasting, review all competitive shops, review demand, convention and city event calendars. * Maintain data on competitor products and maintain historical data on events and performance. * Coach and develop direct reports to ensure a good level of productivity and consistency in the consulting process. * Work with internal departments as needed to escalate consistent issues or noted trends and bring resolution. * Work with team and other key stakeholders to assess competitive data, brainstorming on new ideas to better implement strategies, developing innovative consulting or organizational tools, researching trends, planning for implementation of targeted programs, etc. What we need from you * Bachelor's degree or master's degree in Hotel Management, Business, or a relevant field. * 5+ years progressive work-related experience in the hospitality industry in revenue/reservations department. * Knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions. * Experience with industry and market trends. Knowledge of local market will be highly valuable. * Opera knowledge will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. * Fluent in English and Spanish. What to expect from us * Be part of the opening team! * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool

Hotel Director

Qualifications: SHIPBOARD Employment type Ability to speak English clearly, distinctly and cordially with guests. 3-5 yrs background experience as Hotel Director/Hotel General Manager in a 4 or 5 * Hotel. Guest services shipboard experience is an advantage. Essential Duties and Responsibilities: Effectively manages overall ship operations and guest experience. Achieves the highest levels of guest satisfaction under all circumstances, through effective responsiveness, follow through and the team’s ability to resolve issues. Ensures all inventory levels are appropriate per targets and operational requirements. Responsible for overall hotel department financial performance (expenses/revenue). · Actively displays a business ownership mentality when developing tactical plans to achieve financial targets. · Works from an entrepreneurial perspective to develop and implement new ideas for revenue and to improve operational efficiencies.

Revenue Manager

En Hesperia World buscamos un/a Revenue Manager con visión analítica y espíritu comercial para impulsar la rentabilidad de nuestros hoteles y optimizar su posicionamiento en un mercado dinámico y competitivo. 📍 L’Hospitalet de Llobregat, Barcelona Responsabilidades: Analizar demanda, patrones de reserva y tendencias del mercado para identificar oportunidades de crecimiento. Definir y optimizar estrategias de precios, canales y segmentación para maximizar ingresos. Elaborar forecasts precisos y ajustar la estrategia según la evolución real del negocio. Revisar el competitive set para mejorar la penetración y competitividad del hotel. Medir el rendimiento de las acciones implementadas y proponer mejoras continuas. Colaborar con los equipos internos para asegurar una ejecución alineada y efectiva.

Revenue Manager / Kimpton Vividora Barcelona 5

What's the job? As a Revenue Manager, you will be responsible for optimizing and maximizing accommodation revenue by developing pricing strategies and Revenue Management techniques, while managing all distribution channels globally. Your day-to-day * Implement strategies and promotions across the market. * Ensure that the hotel's sales strategies are effectively applied in all systems. * Continuously check and optimize the revenue system. * Ensure that all distribution channels effectively support the hotel and maintain rate parity. * Analyze competitive sets, pricing positioning, and upcoming market demand periods. * Oversee daily online pricing to ensure it aligns with the pricing strategy. * Monitor market and competitor trends. * Perform daily analysis of sales, pick-ups, and forecasts. * Develop budgets and rate structures. * Actively design offers and promotions in coordination with relevant departments. * Identify and generate business opportunities. * Regularly track competitors, maintain up-to-date knowledge of the local market, and follow trends in key feeder markets. * Create and update the events calendar, understanding their impact on demand. * Manage teams and oversee process implementation. * Identify opportunities for continuous improvement and create distribution strategies. What we need from you * Degree in Hotel Management, Economics, Business Administration, or a related field. * 5 years of experience in Revenue Management departments within 5-star hotels. * Knowledge of Revenue Management tools and systems, preferably within IHG systems. * Knowledge of the PMS system Opera. * Spanish and English required; additional languages highly valued. * Proactive, positive, energetic, dynamic, empathetic, a team player, and passionate about luxury hospitality. * Strong understanding of the luxury hotel market in Barcelona and its competitive landscape. What to expect from us * Discounted international room rates. * Room for professional growth in one of the largest hospitality companies. * Training programmes and access to IHG's training tool. * Uniform and laundry service. * Meals whilst on duty. * Private health insurance discount. * Kimpton Benefits: our platform with exclusive discounts for employees. * Cool work environment and lots of fun