Ofertas
    Provincia

    35 Ofertas de trabajo de guest experience en Barcelona

    12
    Hotel Arts Barcelonaicono nueva oferta hosteleo

    Server / Enoteca**

    Server / Enoteca**_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Hotel Arts Barcelona
    Accor Groupicono nueva oferta hosteleo

    Finance Intern

    Finance Intern_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Company Description We’re looking for a Finance Intern to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). More about us…. The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to our Director of Finance , you will be responsible for supporting the daily business operations for 5-6 months starting in October/November 2025. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. Internship allowance of 500€ gross per month. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero our reward for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Job Description What you’ll do… Comply with all applicable laws related to fraud and collection procedure. Generate and provide accurate and timely results in the form of reports. Analyse information and evaluate results to choose the best solution and solve problems. Develop specific goals and plan to prioritize, organize, and accomplish your work. Submit reports in a timely manner, ensuring delivery deadlines. Daily reconciliation of revenues and preparation of daily Income Audit Pack. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Currently enrolled in a Bachelor’s Degree or Master’s Degree in Hospitality Management, Economics or Business Administration. Must be fluent in Spanish and English. Good use of Excel, and any management system knowledge is considered a plus. You are scarily organised, have the ability to multi-task and spin a million plates in the air at one time, prioritise and re-prioritise as things come in. Passion for numbers, teamwork and achieving our goals. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205. 08018 Barcelona o a data@ennismore.com.

    Accor Group
    Hotel Arts Barcelonaicono nueva oferta hosteleo

    Front Desk Agent-Hotel Arts Barcelona

    Front Desk Agent-Hotel Arts Barcelona_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Hotel Arts Barcelona
    Kimpton Vividora Barcelonaicono nueva oferta hosteleo

    Guest Experience Supervisor / Kimpton Vividora Barcelona

    Guest Experience Supervisor / Kimpton Vividora Barcelona_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Kimpton Vividora, located in the Gothic Quarter brings the boutique concept created in the US by Kimpton in 1981, with 151 rooms designed to provide the Kimpton experience to our guests. In Kimpton you can: * Be yourself: Who you are is who we are. So, bring the real you. The best and ever-improving version of you. Bring your background, your personality, your individuality, your creativity. It's those just-you qualities that make it more personal for you, and our guests. * Lead yourself: We support you, and you support we. We trust you to give it your all, take initiative, do right when no one's watching, find creative new ways to delight guests and co-workers. We trust you to learn, grow and continually improve at whatever you do. * Make it count: As long as we're here, why not make lives better? Yours and our guests. We care for both, and we pursue every chance we can to create a ridiculously personal experience (aka. A Kimpton Moment) every day. That focus and passion gives our work meaning. What you do matters. You matter. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. What's the Job? As Guest Experience Supervisor, you'll be supporting the department in all required areas, including handling VIP reservations, guiding guests and being a Kimpton ambassador. You'll report to the Rooms Division Manager. Your day-to-day * Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests. * Monitor guest feedback platforms (TrustYou, TripAdvisor, Google, etc.) to identify trends and coordinate improvement actions with relevant departments. * Manage guest complaints with empathy and professionalism, ensuring timely resolution and effective service recovery. * Conduct regular quality checks in guest rooms (VIP and randomly selected) to verify cleanliness, maintenance, and brand compliance. * Ensure all public areas and outlets (lobby, rooftop, Social Hour, restaurant, wellness, etc.) meet Kimpton's standards in cleanliness, ambiance, music, lighting, and scent. * Strategically assign room allocations to enhance guest experience and support upselling opportunities. * Coordinate special requests and luxury agency bookings (Virtuoso, Signature, etc.), ensuring personalized and detailed service. * Be consistently present in guest-facing areas, engaging authentically with guests and enhancing emotional connection - especially during key moments such as Social Hour. * Respond to online reviews with a warm, personalized tone that reflects the brand's voice and values. * Support the Front Office and Housekeeping teams by sharing feedback, identifying service gaps, and participating in service training and quality initiatives. What we need from you * Bachelor's degree in hospitality or related field. * 2+ years' experience working in Guest Relations department. * Must be fluent in local language and English, additional languages will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. * Opera PMS knowledge will be valuable. What to expect from us * Discounted international room rates. * Meals whilst on duty. * Private health insurance discount. * Kimpton Benefits: our platform with exclusive discounts for employees. * Cool work environment and lots of fun! ?? * Room for professional growth in one of the largest hospitality companies. * Training programmes and access to IHG's training tool. * Uniform and laundry service

    Kimpton Vividora Barcelona
    Hotel Arts Barcelonaicono nueva oferta hosteleo

    Bartender

    Bartender_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Hotel Arts Barcelona
    Kimpton Vividora Barcelona

    Food & Beverage Internship / Kimpton Vividora

    Food & Beverage Internship / Kimpton Vividora_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    What's the internship? As F&B intern you'll be serving to our guests our delicious dishes and creative cocktails as well as thinking of new ways to improve our service and surprise our guests. You'll be supervised by the F&B team. Your day-to-day * Assist with the daily preparation and set-up of the restaurant and bar areas. * Serve food and beverages to guests while ensuring a high level of service and guest satisfaction. * Help maintain the cleanliness and organization of your workspace and equipment. * Properly use work machinery and ensure compliance with safety standards and personal protective equipment. * Ensure correct storage and labeling of food and beverages in the appropriate areas. * Report any needs for replenishing stock or products for the next service. * Keep your workstation clean, tidy, and well-maintained at all times. * Comply with the hotel's sustainability and environmental policies. What we need from you * Currently studying a bachelor's degree in hospitality or related field. * Possibility to sign an agreement with your school for 6 months preferably. * Previous hotel knowledge and experience in operational departments will be valuable. * Must be fluent in English and/or Spanish. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for food & beverage area. What to expect from us * Economic compensation. * Uniform and laundry service for the uniform. * Training programmes and access to IHG's training tool. * Meals included on shift. * Cool environment and lots of fun

    Kimpton Vividora Barcelona
    Kimpton Vividora Barcelona

    Guest Experience Supervisor / Kimpton Vividora Barcelona 5*

    Guest Experience Supervisor / Kimpton Vividora Barcelona 5*_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    What’s the Job? As Guest Experience Supervisor, you’ll be supporting the department in all required areas, including handling VIP reservations, guiding guests and being a Kimpton ambassador. You’ll report to the Rooms Division Manager. Your day-to-day · Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests. · Monitor guest feedback platforms (TrustYou, TripAdvisor, Google, etc.) to identify trends and coordinate improvement actions with relevant departments. · Manage guest complaints with empathy and professionalism, ensuring timely resolution and effective service recovery. · Conduct regular quality checks in guest rooms (VIP and randomly selected) to verify cleanliness, maintenance, and brand compliance. · Ensure all public areas and outlets (lobby, rooftop, Social Hour, restaurant, wellness, etc.) meet Kimpton’s standards in cleanliness, ambiance, music, lighting, and scent. · Strategically assign room allocations to enhance guest experience and support upselling opportunities. · Coordinate special requests and luxury agency bookings (Virtuoso, Signature, etc.), ensuring personalized and detailed service. · Be consistently present in guest-facing areas, engaging authentically with guests and enhancing emotional connection — especially during key moments such as Social Hour. · Respond to online reviews with a warm, personalized tone that reflects the brand’s voice and values. · Support the Front Office and Housekeeping teams by sharing feedback, identifying service gaps, and participating in service training and quality initiatives. What we need from you Bachelor’s degree in hospitality or related field. 2+ years’ experience working in Guest Relations department. Must be fluent in local language and English, additional languages will be highly valuable. Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. Opera PMS knowledge will be valuable. What to expect from us · Discounted international room rates. Room for professional growth in one of the largest hospitality companies. Training programmes and access to IHG’s training tool. Uniform and laundry service. · Meals whilst on duty. · Private health insurance discount. · Kimpton Benefits: our platform with exclusive discounts for employees. · Cool work environment and lots of fun! 😊

    Kimpton Vividora Barcelona
    Kimpton Vividora Barcelona

    Finance Intern / Kimpton Vividora Barcelona

    Finance Intern / Kimpton Vividora Barcelona_hosco
    JORNADA: Por definir
    SALARIO: 400 EUR

    Finance Internship Kimpton Vividora, located in the Gothic Quarter brings the boutique concept created in the US by Kimpton in 1981, with 151 rooms designed to provide the Kimpton experience to our guests. In Kimpton you can: Be yourself: Who you are is who we are. So, bring the real you. The best and ever-improving version of you. Bring your background, your personality, your individuality, your creativity. It's those just-you qualities that make it more personal for you, and our guests. Lead yourself: We support you, and you support we. We trust you to give it your all, take initiative, do right when no one's watching, find creative new ways to delight guests and co-workers. We trust you to learn, grow and continually improve at whatever you do. Make it count: As long as we're here, why not make lives better? Yours and our guests. We care for both, and we pursue every chance we can to create a ridiculously personal experience (aka. A Kimpton Moment) every day. That focus and passion gives our work meaning. What you do matters. You matter. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. What's the internship? As Finance intern you'll be supporting the department on the financial operations of the hotel while managing hotel assets and ensuring a centralized accounting environment. You'll be supervised by the Finance team. Your day-to-day -Support in verifying that the PMS daily city ledger, guest ledger and advance deposit ledger balances reconcile to the sum of previous month closing balance and the PMS system net changes for the current month to date. -Support preparing daily revenue journal, ensuring that revenues have been classified to the correct general ledger code. -To update cashier contracts list and prepare reconciliation at month end for cash accounts. -Verify all credit cards billing against the daily business report and prepare credit card and bank conciliation sheets. What we need from you -Currently studying a bachelor's degree in finance or related field. -Possibility to sign an agreement with your school for 6 months preferably. -Previous hotel knowledge and experience in operational departments will be valuable. -Must be fluent in English or Spanish. -Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for financial area. What to expect from us -400 euros of economic compensation. -Training programmes and access to IHG's training tool. -Meals included on shift. -Cool environment and lots of fun

    Kimpton Vividora Barcelona
    Kimpton Vividora Barcelona

    Front Office Intership / Kimpton Vividora Barcelona

    Front Office Intership / Kimpton Vividora Barcelona_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Kimpton Vividora, located in the Gothic Quarter brings the boutique concept created in the US by Kimpton in 1981, with 151 rooms designed to provide the Kimpton experience to our guests. In Kimpton you can: Be yourself: Who you are is who we are. So, bring the real you. The best and ever-improving version of you. Bring your background, your personality, your individuality, your creativity. It's those just-you qualities that make it more personal for you, and our guests. Lead yourself: We support you, and you support we. We trust you to give it your all, take initiative, do right when no one's watching, find creative new ways to delight guests and co-workers. We trust you to learn, grow and continually improve at whatever you do. Make it count: As long as we're here, why not make lives better? Yours and our guests. We care for both, and we pursue every chance we can to create a ridiculously personal experience (aka. A Kimpton Moment) every day. That focus and passion gives our work meaning. What you do matters. You matter. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. What's the internship? As Front Office intern, you'll be supporting the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador. You'll be supervised by the Front Office team. Your day-to-day Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests. Check guests in, issue room keys, provide information on hotel services and room location. Ensure required identification is taken from guests at check-in in line with local legislative requirements. Answer phones in a prompt and courteous manner. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc. What we need from you Currently studying a bachelor's degree in hospitality or related field. Possibility to sign an agreement with your school for 6 months preferably. Previous hotel knowledge and experience in operational departments will be valuable. Must be fluent in English. Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us Economic compensation. Uniform and laundry service for the uniform. Training programmes and access to IHG's training tool. Meals included on shift. Cool environment and lots of fun

    Kimpton Vividora Barcelona
    Kimpton Vividora Barcelona

    Kitchen Internship / Kimpton Vividora Barcelona

    Kitchen Internship / Kimpton Vividora Barcelona_hosco
    JORNADA: Por definir
    SALARIO: 300 EUR

    Kimpton Vividora, located in the Gothic Quarter brings the boutique concept created in the US by Kimpton in 1981, with 156 rooms designed to provide the Kimpton experience to our guests. In Kimpton you can: - Be yourself: Who you are is who we are. So, bring the real you. The best and ever-improving version of you. Bring your background, your personality, your individuality, your creativity. It's those just-you qualities that make it more personal for you, and our guests. - Lead yourself: We support you, and you support we. We trust you to give it your all, take initiative, do right when no one's watching, find creative new ways to delight guests and co-workers. We trust you to learn, grow and continually improve at whatever you do. - Make it count: As long as we're here, why not make lives better? Yours and our guests. We care for both, and we pursue every chance we can to create a ridiculously personal experience (aka. A Kimpton Moment) every day. That focus and passion gives our work meaning. What you do matters. You matter. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. What's the internship? As kitchen intern you'll be preparing all the dishes according to our menu and services as well as thinking of new ways to improve our service. You'll be supervised by the Chef and the kitchen team. Your day-to-day * Preparation of the daily service and the mise-en-place. * Cleaning and maintenance of your work area and the kitchenware. * Appropriate use of work machines and individual protection equipment. * Correct storage of the prepared products in the appropriate chamber and identification of the preparation date. * Annotating the necessary products for the next service. * Proper order, cleaning and maintenance of your work area. * Compliance of the environmental policy. What we need from you * Currently studying a bachelor's degree in hospitality or related field. * Previous hotel knowledge and experience in operational departments will be valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for the culinary area. What to expect from us * 300EUR gross monthly. * Training programmes and access to IHG's training tool. * Meals included on shift. * Laundry service for the uniform. * Cool environment and lots of fun

    Kimpton Vividora Barcelona
    Kimpton Vividora Barcelona

    Sales & Events Internship / Kimpton Vividora Barcelona

    Sales & Events Internship / Kimpton Vividora Barcelona_hosco
    JORNADA: Por definir
    SALARIO: 400 EUR

    Sales & Events Internship Kimpton Vividora, located in the Gothic Quarter brings the boutique concept created in the US by Kimpton in 1981, with 151 rooms designed to provide the Kimpton experience to our guests. In Kimpton you can: Be yourself: Who you are is who we are. So, bring the real you. The best and ever-improving version of you. Bring your background, your personality, your individuality, your creativity. It's those just-you qualities that make it more personal for you, and our guests. Lead yourself: We support you, and you support we. We trust you to give it your all, take initiative, do right when no one's watching, find creative new ways to delight guests and co-workers. We trust you to learn, grow and continually improve at whatever you do. Make it count: As long as we're here, why not make lives better? Yours and our guests. We care for both, and we pursue every chance we can to create a ridiculously personal experience (aka. A Kimpton Moment) every day. That focus and passion gives our work meaning. What you do matters. You matter. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. What's the internship? As Sales & Events Intern you'll be supporting the department in all required areas, including quotations, marketing campaigns and coordinating in house groups. You'll be supervised by the Sales & Events team. Your day-to-day -General support to the department. -Quotation's follow-ups. -Create, manage and send contracts to clients. -Prospect and qualify new business. -Sales agenda. -Achieve goals as assigned. -Support in sales plans. What we need from you Currently studying a bachelor's degree in hospitality, events, business administration or related field. Previous hotel knowledge and experience in operational departments will be valuable. Must be fluent in local language and English. Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for sales & events area. What to expect from us 400EUR gross monthly. Training programmes and access to IHG's training tool. Meals included on shift. Cool environment and lots of fun

    Kimpton Vividora Barcelona
    Kimpton Vividora Barcelona

    Commercial Director / Kimpton Vividora Barcelona

    Commercial Director / Kimpton Vividora Barcelona_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Kimpton Vividora, located in the Gothic Quarter brings the boutique concept created in the US by Kimpton in 1981, with 151 rooms designed to provide the Kimpton experience to our guests. In Kimpton you can: * Be yourself: Who you are is who we are. So, bring the real you. The best and ever-improving version of you. Bring your background, your personality, your individuality, your creativity. It's those just-you qualities that make it more personal for you, and our guests. * Lead yourself: We support you, and you support we. We trust you to give it your all, take initiative, do right when no one's watching, find creative new ways to delight guests and co-workers. We trust you to learn, grow and continually improve at whatever you do. * Make it count: As long as we're here, why not make lives better? Yours and our guests. We care for both, and we pursue every chance we can to create a ridiculously personal experience (aka. A Kimpton Moment) every day. That focus and passion gives our work meaning. What you do matters. You matter. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. What's the job? As Commercial Director, you'll use your knowledge of regional trends, actively respond to financial performance, provide strategic direction for the sales teams, and ensure achievement of Kimpton Vividora Barcelona short and long term goals. Direct and lead your team to achieve budgeted top-line revenues. Accountable for Sales budget to assure appropriate spend. Act as the hotel ambassador by establishing relationships with the community to increase the hotel's exposure. Work tactically with the Director of Revenue Management and Director of Marketing to ensure a strategically symbolic relationship between all disciplines. * Primary point of contact on all sales and marketing issues for the General Manager, Owner, Group Sales Team and Area Commercial Leader * Developing sales goals and strategies in alignment with the overall business strategy and being responsible for all proactive and reactive (event sales) sales activities as well as for the reservation department * Analyzing market and economic trends as well as competitors to continuously strengthen the own position in the market * Point of contact for customers, participating in sales calls to acquire new business and/or close deals, and building long-term, value-based customer relationships * Developing strong partnerships and collaborations with local and international organizations to further increase brand/product awareness, participating in customer events, and trade shows * Budget planning and controlling * Goal setting and performance evaluation of direct team members, as well as coaching and development meetings Your day-to-day * Provide coaching, mentoring, and training to the sales team, continually assessing their strengths and challenges and ensure they are equipped to achieve their targets. * Knowledgeable of competitive set and recommends sales/pricing strategies, service, and product improvements to stay competitive. * Responsible for achieving the Hotel revenue budget for hotel. * Responsible for appropriate identification of key markets and supporting deployment and travel schedule strategies. * Monthly, quarterly, and annual budgets, and forecasting. * Responsible for management of departmental budgets including forecasting monthly expenses and explanation of variances on P&L. * Creating and implementing sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales * Producing and reviewing monthly reports to monitor performance * Conducting market research to understand customer preferences, industry trends, and competitor strategies. Using this information to inform commercial decisions and stay ahead of the competition. What we need from you * Bachelor's degree in Hotel Administration or Hotel Management * Minimum of 5 years of sales Experience in senior positions * An open and proactive mind-set, flexibility and courage to embrace change and to always challenge the status quo in order to optimize processes. * Solution- and result-oriented approach * Strong communication skills Spanish and English. * Leadership skills to encourage, lead and develop a team by example. * Customer-oriented approach, always focusing on the needs of the guest and the customer * Knowledge of overall hotel revenue management concepts, processes and strategies * Financial resource management, ability to analyse profit and loss (P&L) statements, develop operating budgets and revenue targets, forecast and plan capital expenditures * Ability to adapt rapidly to evolving market dynamics and needs. * Ability to convert vision into specific and tangible actions. * Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity. What to expect from us * Discounted international room rates. * Meals whilst on duty. * Private health insurance discount. * Kimpton Benefits: our platform with exclusive discounts for employees. * Cool work environment and lots of fun! * Room for professional growth in one of the largest hospitality companies. * Training programmes and access to IHG's training tool. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count

    Kimpton Vividora Barcelona