43 Ofertas de trabajo de bar en Madrid

Waiter/Waitress

Your Mission, Should You Choose to Accept It You’re the energy in the room and the friendly face guests remember. As a Waiter/Waitress at The Social Hub, you keep service flowing with confidence, speed and genuine warmth. You’ll jump between tables, bar, kitchen and colleagues, keeping everything smooth, connected and fun. Our guests come from everywhere, and you love making each one feel at home. You’ll join a tight team that knows how to work hard, laugh hard and bring good vibes to the Hub. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Welcome guests with energy and make them feel instantly at ease Take orders, serve dishes and share menu recommendations with confidence Keep the floor running smoothly by spotting what’s needed before anyone asks Communicate clearly with bar and kitchen so every dish and drink lands perfectly Handle questions, requests and small hiccups with calm, friendly problem solving Keep your station clean, organised and ready for action Support colleagues during busy moments and create a great team rhythm What You’ll Have You have a natural feel for hospitality and love creating good moments You bring 1–2 years of restaurant or hospitality experience, or strong enthusiasm to learn You have great communication skills and enjoy connecting with people You manage multiple tasks without losing your cool You speak English and Spanish; any extra languages are a plus You take pride in a clean, professional appearance You bring a positive attitude and enjoy being part of a supportive team What We Offer: The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Business Development Manager

Your Mission Should You Choose To Accept It: As our Sales Manager, you are the entrepreneur between entrepreneurs. You're tasked with building out new partnerships, as well as fostering our existing ones. You believe in the unlimited possibilities of our multiproduct brand and see endless commercial opportunities to (over)achieve the commercial targets and drive TSH forward. You recognize the power of our community and are able to motivate your network of partners in using TSH to the fullest benefit of both. You are a true connector. You are curious by nature, proactive, not afraid to fail and of course, you love a good chat with our community! In Case You Don’t Know Who We Are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do Who You Are What We Offer Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Meeting & Events Coordinator Intern

Do you have a commercial mindset and get energy from working with people? Are you structured and do you love to advise others when it comes to the organization and planning of meetings and events? Your Mission, If You Choose To accept It… As our brand-new Meeting & Events Coordinator, you support in driving commercial results for all our revenue streams and coordinate the Meeting & Event bookings for our location in Madrid. No one does it better when it comes to selling the TSH concept and all of our products and services to our guests. You’ll make sure that people will easily find us and come to connect in our hotel to experience our ‘one of a kind’, unique spaces. You’ll be working to sell our meeting rooms, our awesome hotel rooms or a fabulous dinner at our restaurant. On top of that, your goal is to make each guest return and you do this by delivering the best TSH guest-experience. In Case You Don’t Know Who We Are (ahem): Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do You’re our go to person when it comes to taking questions and making bookings for our Commercial Partnerships. This happens through various channels such as: telephone, third parties and e-mails You’ll develop customer accounts to drive business into TSH Rotterdam and to increase market/customer share in all revenue streams You’ll work within current business strategies and recognizing potential opportunities From admin to hosting, you’ll do it all. You’ll prepare, update and file all correspondence You’ll prepare the meeting & events functions sheet with completed final and accurate details for our banqueting department You’ll host meetings together with the banqueting department/stakeholders You’re responsible for maintaining an effective follow-up system to secure business and provide an after sales service in order to secure repeat business You’ll assist our heroes in Finance to ensure a smooth ride - from invoicing down to payments You’ll compile statistics and reporting for our cluster management and commercial teams You’ll support with the creation and roll out of the local commercial strategy Who You Are You have at least 1-2 years of relevant work experience - hospitality is a plus You’re fluent in Spanish and English with excellent communications skills (verbal as well as written) You’re living in the Madrid-area or willing to relocate You have a positive, can-do attitude towards working within a team You’re highly organized and with a high level of attention to detail You’re a multi-tasker with strong problem-solving skills and a hands-on mentality You’re sales driven and commercially savvy. Cross and upselling is a second nature to you You’re extremely guest and service-oriented What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

General Manager

Your Mission, Should You Choose to Accept It You’re the heartbeat of your hub. As our General Manager, you lead the full operation with confidence, warmth and a sharp eye for both people and numbers. You create a place where guests feel taken care of, team members feel energized to grow and the community feels connected. You turn our hybrid hospitality vision into a daily reality by being present on the floor, encouraging curiosity, making smart commercial calls and holding high standards that everyone can be proud of. You spot new opportunities long before others see them and turn them into real business impact. You nurture talent, champion culture and shape the energy of a hub that’s buzzing from morning coffee to late-night events. If you’re the kind of leader who inspires trust, builds strong teams and loves the thrill of running a lively, multi-layered operation, this could be the role you’ve been working toward. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do What You’ll Have What We Offer Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

F&B Supervisor

Your Mission, Should You Choose to Accept It You’re the kind of person who loves being in the middle of the action, and that’s exactly where this role lives. As our F&B Supervisor, you guide the team through each shift while keeping the energy high and the service smooth. You set the tone on the floor, support the crew when things get busy, and make sure our guests leave smiling. You’ll work closely with the Restaurant Manager, help new team members find their rhythm, and keep daily operations running like a well-oiled machine. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Lead the front-of-house team during service and set a positive, upbeat tone Guide your crew on the floor, helping them solve small issues in the moment Support training and onboarding for new team members Keep daily operations smooth by checking setups, stock, cleanliness and safety Stay present on the floor, chat with guests and jump in where needed Handle transactions accurately and pass on any irregularities Share targets for the shift and motivate the team to reach them Work closely with the kitchen and bar teams to keep service flowing What You’ll Have You have 1-2 years of experience in a senior waiter, barista or bartender role You bring confidence leading a team during service You communicate clearly and stay calm when things get busy You have an eye for detail and keep service consistent You bring genuine hospitality energy and enjoy being guest-facing You work well with different teams and lead by example You speak English and Spanish, extra languages are a bonus What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Summer Sales Intern

Are you looking for an internship at one of Europe’s most exciting companies? Do you want to hop on our life-long learning journey? Your Mission, Should You Choose To Accept It: As our Summer Sales Intern, you’ll be in charge of converting leads into bookings to make sure all our student rooms are sold out for the new academic year. You’ll experience a steep learning curve in sales; either when you’re giving a tour to a potential student or helping out with answering questions online, you’ll be at the forefront of it all. By being organised and efficient in your work, you'll create a seamless customer experience. You'll maintain clear lines of communication with your team and potential students. You will join the team at our hotel for a period of 5 months starting on the 1st May 2025. In Case You Don’t Know Who We Are (Ahem)… Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. Who You Are Currently studying a relevant bachelors in Sales, Advertising, Marketing, or Business Excellent interpersonal and communication skills Ability to work in a fast-paced team environment Fluent in English and Spanish Comfortable in an ambitious and informal work environment Flexible and detail oriented You are a European citizen, currently enrolled in a University in Madrid. What You’ll Do Focus on selling our B2C student rooms by: Handling online and offline tours of the property Supporting our reservations team by responding to student-related emails Respond to leads via third parties Pro-active follow up of leads A variety of commercial projects/tasks based on your location’s needs What We Offer On the job coaching and guidance. Monthly compensation for your internship. The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Se busca persona con passion para la pizza y buena presencia, horno electrico giratorio y cocina abierta , contacto con el publico, en el barrio de argüelles madrid, metro princesa, hay que ser una persona abierta de mente, multitasking y alegre para incorporarse en un team proactivo y alegre

F&B Intern- Four Seasons Hotel Madrid

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About Four Seasons Hotel Madrid Four Seasons Hotel Madrid, a collection of seven heritage buildings is ideally situated near the business district and close to Madrid’s major tourist attractions. A historical landmark redefining elegance, sophistication and urban luxury, located in Centro Canalejas Madrid. After a careful restoration, Four Seasons Hotel Madrid, is home to 200 guest rooms including 39 suites, 22 luxury residences, a dynamic brasserie that combines Michelin-starred specialties with traditional Andalusian cuisine including an expansive roof terrace, an informal gastrobar, where delicious Asian-inspired tapas pair with epicurean signature cocktails, a cutting-edge Spa, stylish function spaces and luxury retail. What we are looking for We are looking for a passionate hospitality student eager to start his career path in F&B division (outlet TBC). You will have the opportunity to be fully immersed in this field, learning at different levels of responsibility and working in team. As an intern, you will contribute your passion, drive and ideas to ensure that we offer the highest quality in service to our clients. You will report to the Outlet Manager. The main duties will include: Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues. Have full knowledge of all menu items, daily features and promotions. Ensure the cleanliness and maintenance of all work areas, utensils, and equipment. Follow kitchen policies, procedures and service standards. Follow all safety and sanitation policies when handling food and beverage. Clear, clean, and stock chairs, linens, china and glass for service in an unobtrusive manner. Greet guests, provide water, bread and butter service. Set-up buffets and food stations. About You Excellent interpersonal skills, as well as the ability to provide exceptional service according to standards are highly valued. This position does require an applicant with a flexible schedule, able to work morning and afternoon shifts, weekends, and holidays. The ability to multitask is required. Previous experience in a 5 start hotel is recommended. The applicants must have the legal right to work in Spain and have fluency in English and Spanish. It is mandatory to be able to sign an agreement with the school/ university for a 6-months period. What we offer Through this internship opportunity, we aim to provide a high-level learning experience. Our goal is for you to acquire as many skills as possible by rotating through different positions or tasks in an environment focused on excellence and continuous improvement. This opportunity includes: A full-time, 6-month internship (40 hours per week), Monday to Friday (8 hours per day). Weekends are free, and we include a 30-minute lunch break within the working hours. Meals are covered during the shift. Uniform and laundry service are provided by the hotel. We offer 5 days of vacation during the 6‑month internship period, as well as a day off on your birthday. A gross monthly allowance of €500. A learning plan tailored to the student, based on previous experience, motivation, and goals. Join our Team Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. ” Our team is built on mutual respect, collaboration, excellent service and a passion for cleanliness. Four Seasons provides employees with the same level of care that we give our guests.

Ayudante de Camarero de Banquetes- Four Seasons Hotel Madrid

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role: Four Seasons Hotel Madrid is looking for a assistant banquet server to join our team. This position is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. What you will do: Assist in the set-up and service of Banquet functions under the direction of the Banquet Service Managers, and according to Four Seasons’ standards and procedures. Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests. Assist in set-up of linen, china, glass, silver, and accent pieces for each function according to the banquet event order. What you bring: We are looking for individuals that strive for excellence and are highly motivated team players. The ideal candidate will have prior Food & Beverage experience in a similar role and in a luxury resort/hotel setting. He or she must be able to work in a fast-paced environment. Our Ideal banquet server will have a flexible schedule with the ability to work morning/afternoon shifts, weekends, and holidays as business requires. Must have the legal right to work in Spain and have fluency in English and Spanish. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 50 natural days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position. This role might operate on a rotating shift basis, covering morning and evening shifts throughout the week, including weekends.

Prácticas Base de Datos Restel / Madrid

Bienvenid@ a Restel, Powering Worldwide Travel! Restel es la central de reservas multinacional del Grupo Hotusa que comercializa más de 125.000 hoteles en todo el mundo y cuenta con más de 15.000 clientes en los 5 continentes. Nuestras oficinas centrales están situadas en Madrid y contamos con delegaciones en Barcelona, Coruña, Chantada, Dubái, París y Oporto. Además, nuestro equipo comercial se sitúa por todo el mundo: Bélgica, UK, Argentina, México, Colombia, Brasil, Estados Unidos, India y China. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros. Funciones principales Gestión y altas de clientes en los sistemas internos. Actualización y revisión de datos en plataformas internas. Elaboración y seguimiento de reportes y estadísticas. Apoyo en la resolución de incidencias básicas. Soporte administrativo y colaboración con el equipo comercial. Requisitos Estudiante de Administración, ADE o similares. Convenio de prácticas con centro de estudios. Inglés intermedio. Manejo básico de Excel y herramientas ofimáticas. Perfil organizado, detallista y con ganas de aprender. Beneficios 50% de descuento en hoteles 4/5 (20% para familiares). Formación ilimitada con The Power Business School. Acceso al Club del Empleado con descuentos en ocio, tecnología, moda, etc. Noches de hotel gratis por recomendar candidatos. Entorno internacional, aprendizaje continuo y desarrollo profesional.

Camarero/a Restaurante CEBO Madrid (Estrella Michelin)

¡TE ESTAMOS BUSCANDO! Restaurante CEBO – Estrella Michelin El concepto de CEBO, bajo la Dirección de los jóvenes Javier Sanz y Juan Sahuquillo, Cocineros Revelación en Madrid Fusión y premiados con diversas estrellas Michelin, se inspira en una cocina desnuda de artificios y que se expresa con productos selectos. Una cocina profunda y llena de matices, que ahonda en los sabores, reivindicando la sencillez y lo elemental. Cocina para la memoria y el recuerdo. Producto de ESENCIA, es las búsqueda de la mejor materia prima del momento, de la mano de pequeños productores de todo el país, donde habla y manda la temporada. CEBO es una cocina natural y libre de artificios, premiada con una Estrella Michelin en 2024. DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid y Londres, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un/a Camarero/a para el Restaurante CEBO dentro del Hotel Urban 5* GL. Si te apasiona la hostelería, llevar la excelencia y satisfacción del cliente al máximo nivel, y quieres unirte a este a gran equipo, aplica a nuestra oferta. Misión del puesto: ofrecer un servicio de calidad, desde la recepción del cliente hasta la finalización de su servicio. Reporta a: Director/a de F&B o Jefe/a de Sala Funciones: - Preparación de las mesas, de su organización, de la correcta disposición de las sillas y la preparación de todo el servicio de mesa - Asegurarse de que la vajilla, la cristalería, la cubertería y la mantelería estén en estado óptimo y preparadas antes y después de cada servicio. - Recibir a los clientes y atender sus peticiones recogiendo el pedido y tramitándolo al servicio de barra o a la cocina. - Asesorar e informar a los clientes sobre la carta y resolver las posibles dudas que puedan tener sobre la oferta gastronómica. Es muy importante conocer bien la oferta. - Proporcionar el servicio, distribuyendo las bebidas y los alimentos encargados por los clientes. - Encargado del cobro al cliente y de entregar el cambio y el recibo correspondiente.

Concierge Supervisor- Four Seasons Hotel Madrid

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role Four Seasons Hotel Madrid is currently seeking a dynamic and passionate Concierge Supervisor. Reporting to the Assistant Chief Concierge, this role will supervise daily concierge operations, ensuring exceptional guest service, guiding and developing the team, and maintaining smooth, efficient, and professional desk functions in line with Four Seasons standards. What you will do Supervise the daily operations of the Concierge team, serving as the primary point of contact during shifts. Handle guest requests, special arrangements, and complaints promptly and professionally, turning challenges into memorable experiences. Lead, coach, and develop the Concierge team through onboarding, continuous training, and one-on-one feedback sessions. Monitor and reconcile commission-based services, guest orders, and related financial transactions. Ensure desk operations run smoothly, including package handling, messages, faxes, luggage storage, and up-to-date local information for restaurants, attractions, and events. Collaborate with other departments to successfully execute special projects aimed at enhancing guest services and team efficiency. Organize and coordinate team-building activities to foster a positive work culture. Maintain professional standards, comply with Four Seasons policies, and represent the hotel with the highest level of hospitality and integrity. Support the Assistant Chief Concierge in the preparation and coordination of departmental meetings, including morning briefings and other operational meetings, ensuring effective communication and alignment within the team. What you bring High School Diploma or Bachelor’s Degree. European Passport or legal right to work in Spain. Fluency in English and Spanish. Previous experience in concierge is required; Les Clefs d’Or membership is favorable. Strong leadership, organizational, and interpersonal skills. Ability to handle multiple priorities in a fast-paced, luxury environment. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 50 natural days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position. This role might operate on a rotating shift basis, covering morning and evening shifts throughout the week, including weekends.