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    Hotel Arts Barcelona

    Front Desk Agent

    Front Desk Agent_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Hotel Arts Barcelona
    Hotel Arts Barcelona

    Camarero/a- Hotel Arts Barcelona

    Camarero/a- Hotel Arts Barcelona_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Hotel Arts Barcelona
    Hotel Arts Barcelona

    Laundry Supervisor

    Laundry Supervisor_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    POSITION SUMMARY Complete inventory of uniforms and linens. Conduct monthly inventory of laundry supplies. Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor. Train employees on all laundry procedures, including safety procedures and equipment operation. Verify that laundry requests are completed for each department as needed. Operate and monitor washing, dry cleaning, and drying machinery. Inspect linens and terry for damage. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. . Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Hotel Arts Barcelona
    Four Seasons Madrid

    Information Technology (IT) Intern- Four Seasons Hotel Madrid

    Information Technology (IT) Intern- Four Seasons Hotel Madrid_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. La posición de prácticas en IT Buscamos un/a estudiante apasionado de la hotelería y el área de IT (information Technology) y con ganas de iniciar su carrera profesional en esta área. Tendrás la oportunidad de estar completamente inmerso/a en este campo, aprendiendo en diferentes niveles de responsabilidad y trabajando en equipo. En tus prácticas, contribuirás con tu pasión, actitud e ideas para garantizar que ofrecemos la más alta calidad en el servicio. Tu mentor será el Assistant Director de IT y tendrás la oportunidad de conocer los procedimientos y estándares de Four Seasons en materia de informática. Como intern, ayudarás a asegurar que los sistemas críticos estén siempre disponibles, especialmente el sistema de gestión del Front Office (PMS), la contabilidad de llamadas, internet de alta velocidad (HSIA), el PABX y los puntos de venta de alimentos y bebidas. También colaborarás con la creación y mantenimiento de procedimientos para los usuarios, y con que todos se familiaricen con el uso del hardware. Parte del trabajo incluye apoyar en la administración de los sistemas: mantener cuentas de usuarios y grupos, configurar accesos, resolver problemas de entrada y dejar todo documentado. Además, estarás dando soporte en todo lo relacionado con servidores, desde monitorear el rendimiento y actualizar sistemas operativos hasta resolver fallos técnicos. Acerca de ti Buscamos estudiantes con una pasión genuina por la industria hotelera y el área de informática, con la mejor actitud para aprender y aprovechar la oportunidad de prácticas. Los candidatos deben tener el derecho legal para trabajar en España y tener fluidez en inglés y español. Es obligatorio poder firmar un convenio con tu universidad o escuela por un periodo de 6 meses en jornada completa. Qué ofrecemos A través de esta oportunidad de prácticas, esperamos brindar una experiencia de aprendizaje de alto nivel. El objetivo es que adquieras la mayor cantidad posible de competencias, rotando por diferentes puestos o por diferentes tareas, en un ambiente de excelencia y mejora continua. Esta oportunidad conlleva: Prácticas a tiempo completo de 6 meses (40h/día), de lunes a viernes (8h/día). Los fines de semana son libres e incluimos 30 minutos para el almuerzo dentro de la jornada laboral. Las comidas están cubiertas durante el turno. El uniforme y su limpieza se proporcionan en el hotel. Ofrecemos 5 días de vacaciones dentro del periodo de 6 meses de prácticas, así como el día del cumpleaños libre. Gratificación bruta mensual de 500€. Plan de aprendizaje adaptado al alumno, y basado en experiencia previa, motivación y objetivos. Unete a nuestro equipo Four Seasons Hotels and Resorts puede ofrecer lo que muchos profesionales de la hostelería sueñan; la oportunidad de construir una carrera de por vida con potencial global y un verdadero sentido de orgullo por el trabajo bien hecho. Buscamos talentos que compartan la Regla de Oro: personas que, por naturaleza, creen en tratar a los demás como nos gustaría que nos trataran a nosotros. Mientras Four Seasons trabaja para lograr un crecimiento fenomenal en la próxima década, nuestros socios más valiosos siguen siendo nuestro talento, con quienes tenemos una relación sólida basada en la Regla de Oro”. Nuestro equipo se basa en el respeto mutuo, la colaboración, el excelente servicio y la pasión por la limpieza. Four Seasons brinda a sus empleados el mismo nivel de atención que brindamos a nuestros huéspedes.

    Four Seasons Madrid
    Hotel Arts Barcelona

    Culinary Internship

    Culinary Internship_hosco
    JORNADA: Por definir
    SALARIO: 450 € mensual

    CULINARY DIVISION The Culinary Division Accelerated Training Program has been designed to provide practical fundamental experience to those perusing a focus in the hospitality and culinary industry. Upon successful completion of the training the growth and opportunities in the hotel and the whole company is immense! Culinary tasks: Set up the kitchen with cooking utensils and equipment, like knives, pans and kitchen scales, study each recipe and gather all necessary ingredients, cook food in a timely manner, ensure appealing plate presentation, slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy, monitor food stock and place orders, check freshness of food and discard out-of-date items, ensure compliance with all health and safety regulations within the kitchen area ENOTECA: Award winning two Michelin Star restaurant where Chef Paco Pérez offers a super menu of Mediterranean specialties and wine cellar with over 500 references. BITES: Chic, restaurant for fast, informal food at any time of the day specialized in coffee. LOKAL: An exquisite breakfast served every day. MAIN KITCHEN: Different inspiring sections within the main kitchen of the hotel, where there is also the banqueting team (for our in-site and off-site catering events). PASTRY KITCHEN: Sylvain Guyez, our French pastry chef, creates artistic and extraordinary deserts for the perfect final touch of a culinary experience.

    Hotel Arts Barcelona
    Hotel Arts Barcelona

    Food and Beverage Internship

    Food and Beverage Internship_hosco
    JORNADA: Por definir
    SALARIO: 450 € por mes

    FOOD & BEVERAGE DIVISION In order to get a clear overview what positions offered as a trainee, we have created a list of the departments within the F&B Division. Please be reminded that this information serves as a guide. During the first day at the hotel, the welcome day, you will have an interview with your divisional leader. After this interview, the divisional leader will decide in which department you would develop your skills best. While considering your profile, the divisional leader will place you in a department where you will have a great impact. Furthermore, you will have opportunities for lateral service, which gives you the change to develop your talents in other departments. F&B Tasks: Greet and escort customers to their tables, present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies), prepare tables by setting up linens, silverware and glasses, inform customers about the day’s specials, offer menu recommendations upon request, up-sell additional products when appropriate, take accurate food and drinks orders, using a POS ordering software, order slips or by memorization, communicate order details to the Kitchen Staff, arrange table settings and maintain a tidy dining area, deliver checks and collect bill payments, meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties), etc. ENOTECA: Our two Michelin star restaurant Enoteca, overseen by renowned Catalan chef Paco Pérez. Inspired by the food and produce of the Mediterranean, an innovative cooking brings out the essence of high quality local ingredients, with an emphasis on fish and seafood. BITES: Our chic and relaxed Bites Restaurant, offers fast and informal dishes so that guests can enjoy a delicious meal at any time of the day, while our excellent team of Ladies take genuine care of our guests. MARINA: Marina restaurant is the star of the summer season! Offering light, informal meals in the open air, and being a challenging outlet where efficiency and sympathy are key to guests. The menu features salads, cold soups, cheeses and wood-baked pizzas. BANQUETING: One of the biggest and most diverse departments of the hotel, where you have the possibility to experience the most incredible events in the whole city. Hotel Arts hosts amazing events both inside and outside the hotel, in emblematic locations such as the Camp Nou or Casa Batlló. THE PANTRY: More than a restaurant, an innovative speakeasy concept where real food and straightforward earthy gastronomy are the primal elements and sharing style cuisine is the uttermost goal. With the mission of spreading the Barcelonan culture, in the pantry you will live everything that so well defines the Mediterranean destination. LOKAL: Our breakfast buffet restaurant gives us the best occasion to create a strong and durable relationship with our guests. Every morning should be the start of a perfect and memorable day. P41 BAR & COCTELARIUM: It is our sophisticated lounge bar where our guests can indulge delicious cocktails, champagne or wine. Prove your bartender skills creating innovative cocktails and providing an unforgettable and sophisticated evening to our Ladies & Gentlemen. IN ROOM DINING: In Room Dinning delivers the culinary experience to the guests’ rooms, courteously and efficiently. IRD will enhance your capacity of organization and teamwork in an international and challenging ambience.

    Hotel Arts Barcelona
    Sercotel Hoteles

    Camarero/a para Sercotel Cordoba Medina Azahara

    Camarero/a para Sercotel Cordoba Medina Azahara_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Localidad: Cordoba Provincia: Córdoba País: España Perfil: RESTAURACIÓN Nº Vacantes (puestos): 1 Tipo de oferta: ESPECIALISTA Funciones ¿Te gustaría formar parte de una empresa reconocida en el sector hotelero? ¿Te interesa desarrollar tus conocimientos y habilidades en un ambiente dinámico y profesional? Ven a ser parte de nuestro gran equipo de trabajo, en la posición de Camarero/a para Sercotel Hotel Group en nuestro Hotel Sercotel Cordoba Medina Azahara. Tus principales retos serán: - Brindar los diferentes servicios del hotel junto al resto del equipo. - Dar apoyo en los diferentes eventos que se realicen en el hotel: Banquetes, congresos, etc. - Preparar y mantener en buen estado el área de trabajo, los equipos y utensilios para poder ofrecer un servicio de calidad al cliente. - Apoyo en cocina con Mise en place, horneado de pan y preparación de platos calientes para el desayuno. - Preparación, atención y recogida del desayuno. - Preparación y atención del Room Service y atención Bar. Requisitos ¿Qué necesitas para aplicar? - Tener un mínimo de 2 años de experiencia como Camarero/a en hoteles de 4 o 5 estrellas. - Idiomas: indispensable castellano e inglés (se valorará de manera positiva el dominio de otros idiomas). - Alta orientación al cliente y vocación por su trabajo. Se ofrece ¿Qué ofrecemos? - Contrato de sustitución a jornada parcial de 20hs.. - Salario según convenio. - Horario turno de desayuno o turno de tarde - Buen clima laboral e incorporación a un gran equipo. - Ambiente de trabajo dinámico y profesional. - Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos

    Sercotel Hoteles