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    Experimental Group

    Kitchen Intern M/F / Experimental Beach Ibiza

    Kitchen Intern M/F / Experimental Beach Ibiza_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    ABOUT US Experimental was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, Experimental operates cocktail bars, but also wine bars, restaurants, and then from 2015 Hotels. Destinations diversify over the years, starting with European capitals like Paris and London, to more seasonal locations such as Ibiza or Menorca for the summer or the ski slopes of Verbier and Val d'Isère for the winter. The group also have properties in Venice, New York, Biarritz, and the Cotswolds. The philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. ABOUT EXPERIMENTAL BEACH IBIZA Experimental Beach is set amongst the picturesque Salinas natural park. The bar & restaurant is set on the beach, overlooking the sea where the sunset is one of the best on the island. The menu is inspired by the history and culture of the Balearics Islands, and the cocktail menu is a twist on what Experimental knows best : a touch of eccentric whimsy with a nod to the classics. ABOUT THE JOB We are seeking a Kitchen Intern M/F to join our dynamic team at Montesol Experimental. Your duties and responsibilities will be the following: Assist in the food preparation process. Cook and prepare elements of high-quality dishes. Prepare vegetables, meats and fish. Support the Head Chef with deliveries and restocking. Clean kitchen stations. Maintain a high level of food quality, exceeding our guests’ expectations. Adhere to quality, hygiene and cleanliness standards. Apply all Health & Safety and food quality regulations. ABOUT YOU To successfully fill this role, you should maintain the attitude and skills that follow: Experience in a similar role. Have a strong team spirit. Good organisational skills. Flexibility to respond quickly and positively to a range of work situations. Be well spoken with excellent communication skills. Experience the Experimental ! Throughout your experience, you will be part of a stimulating and innovative environment. You will join a dynamic group and evolve alongside a variety of functions and experts with recognised know-how Whether it is for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer: Opportunities of training and career development. Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc. Attractive discounts in all our venues (cocktail bars, wine bars & restaurants). ension Scheme. Corporate event

    Experimental Group
    Experimental Group

    Internship Runner M/F / Experimental Beach Ibiza

    Internship Runner M/F / Experimental Beach Ibiza_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    ABOUT US Experimental was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, Experimental operates cocktail bars, but also wine bars, restaurants, and then from 2015 Hotels. Destinations diversify over the years, starting with European capitals like Paris and London, to more seasonal locations such as Ibiza or Menorca for the summer or the ski slopes of Verbier and Val d'Isère for the winter. The group also have properties in Venice, New York, Biarritz, and the Cotswolds. The philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. ABOUT EXPERIMENTAL BEACH IBIZA Experimental Beach is set amongst the picturesque Salinas natural park. The bar & restaurant is set on the beach, overlooking the sea where the sunset is one of the best on the island. The menu is inspired by the history and culture of the Balearics Islands, and the cocktail menu is a twist on what Experimental knows best : a touch of eccentric whimsy with a nod to the classics. ABOUT THE JOB We are seeking a Runner Intern M/F to join our team at Experimental Beach club. Your duties and responsibilities will be the following: Organize the set up of the pantries and the room. Guarantee the customer experience. Advise customers with an excellent knowledge of the menu and products. Take dishes from the pass to the tables, according to the order. Performs end of service operations: tidying up, setting up the next service. Maintain the space in an optimal state. Respect and follow aesthetic standards. ABOUT YOU A runner is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude and skills that follow: Experience in a similar role. Have good gastronomy knowledge. Attention to details and customer needs. Social, engaging and motivated. Flexibility to respond quickly and positively to a range of work situations. Be well spoken with excellent communication skills. Knowledge as well as abilities in other languages would be beneficial. Experience the Experimental ! Throughout your experience, you will be part of a stimulating and innovative environment. You will join a dynamic group and evolve alongside a variety of functions and experts with recognised know-how Whether it is for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer: Opportunities of training and career development. Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc. Attractive discounts in all our venues (cocktail bars, wine bars & restaurants). Pension Scheme. Corporate event

    Experimental Group
    W Barcelona

    Welcome Trainee / W Barcelona

    Welcome Trainee / W Barcelona_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey! To be considered for an internship, you must be a current college or university student. Want to join us? Apply now! Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? marriotthotelinternship At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    W Barcelona
    W Barcelona

    Style (Housekeeping) Supervisor Trainee W Barcelona

    Style (Housekeeping) Supervisor Trainee W Barcelona_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey! To be considered for an internship, you must be a current college or university student. Want to join us? Apply now! Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? marriotthotelinternship At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    W Barcelona
    Sercotel Hoteles

    Camarero/a de pisos para Sercotel Porta Barcelona

    Camarero/a de pisos para Sercotel Porta Barcelona_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Localidad: Barcelona Provincia: Barcelona País: España Perfil: PISOS Nº Vacantes (puestos): 1 Tipo de oferta: ESPECIALISTA Funciones ¿Te gustaría formar parte de una empresa reconocida en el sector hotelero? ¿Te interesa desarrollar tus conocimientos y habilidades en un ambiente dinámico y profesional? Ven a ser parte de nuestro gran equipo de trabajo en la posición de Camarero/a de pisos para Sercotel Hotel Group en nuestro hotel Sercotel Porta situado en Sant Just Desvern, donde tus principales funciones serán: - Mantener en perfecto estado de limpieza y orden las habitaciones, así como las áreas comunes del hotel siguiendo los estándares y protocolos de calidad. - Suministrar los dormitorios con los elementos de aseo correspondientes. - Preparar, transportar y recoger los materiales y productos necesarios para la limpieza. - Organización y realización de las tareas en el tiempo establecido. - Atender con máxima diligencia las peticiones o dudas de los huéspedes. Requisitos ¿Qué necesitas para aplicar? - Contar con al menos 2-3 años de experiencia como Camarero/a de pisos en hoteles o similar - Idiomas: indispensable castellano (valorable el dominio de otros idiomas como el inglés). - Nivel medio en manejo del Pack Microsoft Office. - Persona dinámica, responsable, con capacidad de trabajar en equipo y alta orientación al cliente. Se ofrece ¿Qué ofrecemos? - Contrato de sustitución a jornada completa (40h/semana). - Horario de 08:00 - 16:00 o de 13:00 - 21:00 - Salario fijado según convenio. - Buen clima laboral e incorporación a un gran equipo de trabajo dinámico y profesional. - Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel - Descuentos Family & friends en hoteles Sercotel En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos

    Sercotel Hoteles
    Minor Hotels / Southern Europe

    Beca People : Selección, Formación, Desarrollo y Comunicación Interna / Minor Hotels Barcelona

    Beca People : Selección, Formación, Desarrollo y Comunicación Interna / Minor Hotels Barcelona_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Minor Hotels dispone de una beca en prácticas en el Departamento de RRHH, área de Selección, Formación, Desarrollo y Comunicación Interna, ubicada en Barcelona. Funciones: Gestionar procesos de selección, promoción y prácticas profesionales tanto para perfiles de hotel como de servicios centrales. Ayudar a crear relaciones a largo plazo con las Escuelas y Universidades objetivo. Publicación de las vacantes en todas las fuentes de reclutamiento necesarios y filtro curricular. Realizar entrevistas telefónicas como fase previa a la citación a entrevista personal. Realizar entrevistas personales de aquellos candidatos cuyo perfil se ajuste a la posición Participar en los diferentes proyectos de Formación Requisitos Licenciado/Cursando, preferiblemente en Administración y Dirección de Empresas, Derecho, Psicología o Turismo. Nivel medio de inglés. Conocimientos a nivel de usuario del paquete Office. Persona con iniciativa, proactividad y habilidades de comunicación. Valorable positivamente haber tenida una primera experiencia en prácticas. Se ofrece Duración: 6 meses con posibilidad de alargar 6 meses más. Jornada Completa de L a J de 8 a 17:30h y V de 9 a 15h. Los meses de julio y agosto jornada intensiva de 8:00 a 15:00 Modalidad híbrida de trabajo Ayuda económica de 700€/mes brutosTarjeta ENRED para ayuda a la comida con una carga mensula de 112€ (excepto los meses de jornada intensiva) Es imprescindible poder gestionar convenio de prácticas con escuela o universidad. Las prácticas en Minor Hotels responden a un compromiso como Compañía con los/las futuros/as profesionales de nuestro sector para completar vuestra formación práctica proporcionando un entorno de aprendizaje rico en experiencias.

    Minor Hotels / Southern Europe
    W Barcelona

    B&F Trainee / W Barcelona

    B&F Trainee / W Barcelona_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey! To be considered for an internship, you must be a current college or university student. Want to join us? Apply now! Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? marriotthotelinternship At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    W Barcelona
    Hotel Arts Barcelona

    Accounting Clerk

    Accounting Clerk_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    POSITION SUMMARY Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Hotel Arts Barcelona
    Hotel Arts Barcelona

    Assistant Restaurant Manager

    Assistant Restaurant Manager_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    JOB SUMMARY Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Hotel Arts Barcelona
    Hotel Arts Barcelona

    Laundry Manager

    Laundry Manager_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    JOB SUMMARY Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area. CORE WORK ACTIVITIES Managing Department Operations and Budgets • Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. • Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. • Ensures consistent workflow to minimize peaks and valleys in production. • Brings issues to the attention of the department manager and Human Resources as necessary. • Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. • Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures. • Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. • Orders cleaning supplies and uniforms within budget. • Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals. • Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals. • Works effectively with the Engineering department on Laundry equipment maintenance needs. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. • Operates all department equipment as necessary and reports malfunctions. • Develops, maintains and uses effective back-up plans for breakdowns. • Evaluates and implements new techniques, supplies and equipment. Leading Discipline Teams • Ensuring and maintaining the productivity level of employees. • Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encouraging and building mutual trust, respect, and cooperation among team members. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Providing and Ensuring Exceptional Customer Service • Providing services that are above and beyond for customer satisfaction and retention. • Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. Managing and Conducting Human Resources Activities • Ensuring employee success and event success recognitions are taking place in all shifts. • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Recruiting, interviewing, selecting, hiring, and promoting employees in the organization. • Supervises staffing levels to ensure that operational needs and financial objectives are met. • Effectively schedules employees to business demands and tracks employee time and attendance. • Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Manages employee progressive discipline procedures. • Manages the employee performance appraisal process. • Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Hotel Arts Barcelona