233 Ofertas de trabajo de bar

Guest Experience Supervisor / Hotel Arts Barcelona

POSITION SUMMARY Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests. Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Camarero/a Enoteca** / Hotel Arts Barcelona

POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Camarero/a / Hotel Arts Barcelona

POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Bartender / Hotel Arts Barcelona

POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Recepcionista (Temporada)

Descripción de la empresa Upscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. Descripción del empleo Reportando al Front Office Manager o a la persona que le sustituya, será responsable de ofrecer un servicio de alta calidad que garantice la satisfacción del huésped, anticipándose a sus necesidades y gestionando con eficacia sus solicitudes y peticiones especiales. MISIÓN DEL PUESTO: Proporcionar una atención excelente durante el check-in, la estancia y el check-out, respondiendo con prontitud, eficiencia y cortesía. Gestionar reservas, cambios y asignaciones de habitaciones, asegurando la correcta actualización del PMS y el cumplimiento de los estándares del hotel. Controlar cuentas de huéspedes y facturación, garantizando que los cargos sean correctos y se registren en el momento oportuno. Aplicar estrictamente los procedimientos de seguridad en transacciones con tarjeta y efectivo, emisión de llaves, protección de datos y confidencialidad del huésped. Mantener una comunicación fluida con los distintos departamentos (especialmente Housekeeping), asegurando una coordinación eficaz de prioridades y necesidades operativas. Registrar y documentar con precisión incidencias, solicitudes, mensajes y seguimientos, distribuyéndolos según los procedimientos internos. Identificar oportunidades de upselling y promover los servicios e instalaciones del hotel, desde un enfoque de asesoramiento al huésped. Dar soporte en necesidades de conserjería/Guest Relations cuando sea necesario, asegurando una experiencia cuidada y coherente con un entorno 5*. Mantener el área de recepción ordenada y profesional, cumpliendo con estándares de imagen y servicio. Requisitos • Formación en Turismo / Gestión Hotelera (valorable). • Idiomas: español e inglés imprescindibles . Francés muy valorable . • Experiencia mínima 1 año en puesto similar, preferiblemente en hotel 5 y/o lujo *. • Conocimientos de herramientas Microsoft Office/Windows. • Conocimiento del PMS OPERA (valorable o requerido, según necesidad). • Habilidades interpersonales, orientación al detalle y capacidad de resolución de incidencias. • Persona responsable y confiable, con capacidad para trabajar bajo presión en entornos dinámicos. • Trabajo en equipo, escucha activa y empatía. • Turnos rotativos (mañana y tarde). • Jornada completa. • Contrato Fijo-Discontinuo Información adicional ¿Qué ofrecemos? Beneficios exclusivos en hoteles del grupo Accor en todo el mundo, para que disfrutes de experiencias únicas dentro de nuestra red internacional. Retribución flexible con opciones como restaurante, transporte y mutua privada. Parking para bicicletas y patinetes , con punto de carga. Un entorno de trabajo dinámico, multicultural y motivador , rodeado de profesionales apasionados por la hospitalidad de lujo. Oportunidades de desarrollo profesional , tanto dentro de la propiedad como en otros hoteles de la marca en cualquier parte del mundo. Formación continua a través de nuestra plataforma Learn Your Way , diseñada para impulsar tu talento y tu crecimiento profesional.

Florist / Hotel Arts Barcelona

POSITION SUMMARY Trim, water, and prepare flowers for display. Receive flowers from suppliers, including verifying correct quantities, refusing flowers that are not in acceptable condition, and logging in flowers received. Design and create custom floral arrangements for public areas, restaurant outlets, banquets and guest rooms. Deliver flowers and floral displays/arrangements to customers, property sites or off-site locations. Follow up with customer or department to ensure floral order is delivered as requested. Coordinate site set-up of floral displays/arrangements. Keep storeroom neat and clean at all times. Follow checklist for cleaning shop before closing. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects; move up and down stairs and/or service ramps; move, lift, or carry objects weighing less than or equal to 25 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

5* Hotel Ayudante Camarero/a

Como Ayudante de Camarero en nuestro hotel de 5 estrellas, desempeñarás un papel esencial en la creación de una experiencia gastronómica excepcional para nuestros huéspedes. Trabajarás en estrecha colaboración con el equipo de servicio para garantizar un servicio impecable, manteniendo los estándares de calidad y la atención al detalle que caracterizan a nuestro establecimiento de lujo. RESPONSABILIDADES: ● Asistir al equipo de camareros en la preparación y configuración de mesas, asegurando que estén listas para recibir a los huéspedes. ● Colaborar en el servicio de alimentos y bebidas, sirviendo platos y bebidas de manera elegante y profesional. ● Mantener un conocimiento actualizado sobre el menú y las opciones disponibles, respondiendo a las preguntas de los huéspedes de manera informativa. ● Colaborar en la limpieza y despeje de mesas de manera eficiente y discreta durante el servicio. ● Asistir en la reposición de suministros y utensilios necesarios para el servicio. ● Coordinar con el personal de cocina y bar para garantizar la entrega puntual y coordinada de alimentos y bebidas. ● Colaborar con el equipo para mantener la limpieza y organización del área de comedor. ● Participar en la formación continua para mejorar las habilidades y conocimientos relacionados con el servicio en un entorno de 5 estrellas. ● Colaborar con el personal de servicio y otros departamentos para garantizar una experiencia integral y memorable para los huéspedes.

5* Hotel Bar Back

En el Grand Hotel Central estamos en busca de un/una Bar Back responsable y dinámico/a, cuya función principal será garantizar que los bartenders trabajen de manera fluida, eficiente y continua, asegurando el abastecimiento de insumos, la correcta preparación de las estaciones de trabajo y el mantenimiento del orden para ofrecer un servicio rápido y de alta calidad. RESPONSABILIDADES: Abastecimiento del bar: mantener siempre disponibles bebidas, hielo, vasos, garnituras, utensilios y todos los materiales necesarios para los bartenders. Preparación de ingredientes: cortar fruta, preparar garnish, rellenar jarabes, zumos y premix. Apoyo durante el servicio: asistir a los bartenders en los momentos de mayor afluencia, proporcionando de forma ágil los productos y materiales solicitados. Limpieza y orden: mantener limpias y ordenadas las estaciones de trabajo; vaciar cubos de basura y fregaderos; lavar y colocar vasos y herramientas. Gestión del almacén: informar oportunamente sobre faltantes, organizar los espacios y colaborar con el responsable en las operaciones de inventario. Montaje y cierre: preparar el bar antes del inicio del turno y reorganizar las estaciones al finalizar, siguiendo los procedimientos internos.

Segundo/a maitre / Restaurante L'Arcada trattoria pizzeria, Playa de Palma

Descripción ¿Ya te has planteado cómo quieres empezar la próxima temporada 2026 ? ¿Buscas un nuevo reto donde puedas seguir creciendo profesionalmente? Si eres una persona que le apasiona el mundo de F&B y te gustaría profesionalizar tu carrera, ¡esta es tu oportunidad! En Pure Salt Luxury Hotels, estamos en búsqueda de un/a Segundo/a maitre para nuestro singular Restaurante L'Arcada en Playa de Palma. Tu misión: Serás colaborar con nuestro Restaurant and Bar Manager para planifica, desarrolla y gestiona las actividades que se realizan en la prestación de servicios en el comedor. Asimismo coordina y supervisa los distintos recursos humanos y materiales que intervienen en el departamento para alcanzar el máximo nivel de calidad y satisfacción del cliente. Responsabilidades principales: Realizar las funciones de maître en su ausencia. Optimización de los recursos materiales y humanos para ofrecer la mejor calidad de servicio y atención al cliente teniendo en cuenta los objetivos de la empresa. Supervisión, organización y coordinación del personal de su departamento. Contribución a la formación continua del personal a su cargo. Asistir a la planificación sobre la contratación de personal. Recepción y acompañamiento al clientes a su llegada. Colaborar en la gestión de control de costes, elaboración de escandallos, cálculo de ratios de comidas y bebidas y confección de líneas de carta. Asistencia en la preparación y planificación de eventos especiales. Cumplir con las normas en materia de calidad, medioambiente y prevención de riesgos laborales vigentes. ¿Qué ofrecemos? Un entorno de trabajo con un equipo comprometido y orientado a la excelencia. Beneficios exclusivos para empleados: Disfruta de descuentos en nuestros hoteles y restaurantes, así como en una amplia gama de productos y servicios, desde electrodomésticos hasta viajes internacionales. Posibilidad de crecimiento dentro de la empresa, con acceso a planes de formación y desarrollo . Estabilidad laboral: Contrato fijo discontinuo con una temporada 2026 estimada de febrero a noviembre. Incorporación inmediata. Requisitos Perfil ideal: Formación: FP superior en Dirección de Servicios en Restauración. Se valorará formación adicional Grado en Turismo y Hostelería. Idiomas: Nivel intermedio/avanzado en alemán y/o inglés. Habilidades técnicas: Manejo de programas de gestión hotelera y ofimática. Experiencia: 2 - 3 años en un puesto similar, con sólidos conocimientos en vinos, repostería y gastronomía. Capacidad para liderar equipos y ser operativos en el día a día. Competencias: Flexibilidad, atención al detalle, resolución de problemas, desarrollo de personas, trabajo en equipo, orientación al cliente. Requerimientos: Carnet de manipulación de alimentos y conocimientos de APPCC.

Waiter/Waitress

Your Mission, Should You Choose to Accept It You’re the energy in the room and the friendly face guests remember. As a Waiter/Waitress at The Social Hub, you keep service flowing with confidence, speed and genuine warmth. You’ll jump between tables, bar, kitchen and colleagues, keeping everything smooth, connected and fun. Our guests come from everywhere, and you love making each one feel at home. You’ll join a tight team that knows how to work hard, laugh hard and bring good vibes to the Hub. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Welcome guests with energy and make them feel instantly at ease Take orders, serve dishes and share menu recommendations with confidence Keep the floor running smoothly by spotting what’s needed before anyone asks Communicate clearly with bar and kitchen so every dish and drink lands perfectly Handle questions, requests and small hiccups with calm, friendly problem solving Keep your station clean, organised and ready for action Support colleagues during busy moments and create a great team rhythm What You’ll Have You have a natural feel for hospitality and love creating good moments You bring 1–2 years of restaurant or hospitality experience, or strong enthusiasm to learn You have great communication skills and enjoy connecting with people You manage multiple tasks without losing your cool You speak English and Spanish; any extra languages are a plus You take pride in a clean, professional appearance You bring a positive attitude and enjoy being part of a supportive team What We Offer: The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Assistant Manager Front Desk / Hotel Arts Barcelona

JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supports all day-to-day operations. • Understands employee positions well enough to perform duties in employees' absence. • Coaches, counsels and encourages employees. • Handles employee questions and concerns. • Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. • Guides daily Front Desk shift operations. • Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. • Strives to improve service performance. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and property occupancy. • Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service within guidelines. • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies • Implementing the customer recognition/service program, communicating and ensuring the process. • Assists in the review of comment cards and guest satisfaction results with employees. • Ensures employees have the proper supplies and uniforms. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. • Provides feedback to individuals based on observation of service behaviors. • Participates in an ongoing employee recognition program. • Conducts training when appropriate. • Participates in the employee performance appraisal process. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. • Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Accounting Manager

JOB SUMMARY Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution. CANDIDATE PROFILE Education and Experience • 4-year bachelor's degree in Finance and Accounting or related major; no work experience required. OR • 2-year degree from an accredited university in Finance and Accounting or related major; 2 years experience in finance and accounting or related professional area. CORE WORK ACTIVITIES Managing Work, Projects, and Policies • Coordinates and implements accounting work and projects as assigned. • Coordinates, implements and follows up on Accounting SOP audits for all areas of the property. • Complies with Federal and State laws applying to fraud and collection procedures. • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Analyzes information and evaluates results to choose the best solution and solve problems. • Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. • Balances credit card ledgers. • Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary. Maintaining Finance and Accounting Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Submits reports in a timely manner, ensuring delivery deadlines. • Ensures profits and losses are documented accurately. • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. • Maintains a strong accounting and operational control environment to safeguard assets. • Completes period end function each period. • Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. Demonstrating and Applying Accounting Knowledge • Demonstrates knowledge of job-relevant issues, products, systems, and processes. • Demonstrates knowledge of return check procedures. • Demonstrates knowledge of the Gross Revenue Report. • Demonstrates knowledge and proficiency with write off procedures. • Demonstrates knowledge and proficiency with consolidated deposit procedures. • Keeps up-to-date technically and applying new knowledge to your job. • Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information. • Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Leading Accounting Teams • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Motivates and provides a work environment where employees are productive. • Imposes deadlines and delegates tasks. • Provides an "open door policy" and is highly visible in areas of responsibility. • Understands how to manage in a culturally diverse work environment. • Manages the quality process in areas of customer service and employee satisfaction. Managing and Conducting Human Resource Activities • Supports the development, mentoring and training of employees. • Provides constructive coaching and counseling to employees. • Trains people on account receivable posting techniques. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Demonstrates personal integrity. • Uses effective listening skills. • Demonstrates self confidence, energy and enthusiasm. • Manages group or interpersonal conflict effectively. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Manages time well and possesses strong organizational skills. • Presents ideas, expectations and information in a concise well organized way. • Uses problem solving methodology for decision making and follow up. • Makes collections calls if necessary. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.