3 Ofertas de trabajo de community manager en Madrid

General Manager

Your Mission, Should You Choose to Accept It You’re the heartbeat of your hub. As our General Manager, you lead the full operation with confidence, warmth and a sharp eye for both people and numbers. You create a place where guests feel taken care of, team members feel energized to grow and the community feels connected. You turn our hybrid hospitality vision into a daily reality by being present on the floor, encouraging curiosity, making smart commercial calls and holding high standards that everyone can be proud of. You spot new opportunities long before others see them and turn them into real business impact. You nurture talent, champion culture and shape the energy of a hub that’s buzzing from morning coffee to late-night events. If you’re the kind of leader who inspires trust, builds strong teams and loves the thrill of running a lively, multi-layered operation, this could be the role you’ve been working toward. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Lead and inspire the hub management team across Commercial, Community, B&M, Special Areas and Kitchen Build a positive, inclusive and high-performing culture where teams feel supported and excited to grow Stay visible on the floor, setting the tone and creating an atmosphere guests love Coach managers through 121s, development plans and day-to-day support Drive talent development and build a healthy pipeline of future leaders Recruit, train and onboard team members who bring the TSH spirit to life Build strong partnerships with Performance, Finance, HR, Learning, Asset Management and others Maintain a strong presence in the local community, universities and key networks Keep our online reputation sharp and respond to guest feedback with care Steer the commercial strategy and explore new revenue opportunities across all outlets Oversee the P&L, budgets, forecasting and CapEx, keeping a sharp eye on efficiency Uphold brand and service standards and follow through on improvement plans Lead multiple F&B outlets with a destination mindset Drive operational excellence across the entire hub experience Keep the hub safe, compliant and well maintained at all times What You’ll Have You have 10+ years of hospitality experience, with at least 5 years in senior hotel leadership You bring a strong background in F&B and have led destination concepts You have experience running large, complex operations with multiple outlets You bring a coaching mindset and communicate with openness and energy You’re commercially sharp, comfortable with P&Ls and excited about new business ideas You think ahead, see patterns early and spot opportunities others miss You’re calm, structured and organized even on the busiest days You care deeply about quality, details and creating memorable guest moments You’re a problem solver who listens first and acts thoughtfully You speak fluent English and Spanish. What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Business Development Manager

Your Mission Should You Choose To Accept It: As our Sales Manager, you are the entrepreneur between entrepreneurs. You're tasked with building out new partnerships, as well as fostering our existing ones. You believe in the unlimited possibilities of our multiproduct brand and see endless commercial opportunities to (over)achieve the commercial targets and drive TSH forward. You recognize the power of our community and are able to motivate your network of partners in using TSH to the fullest benefit of both. You are a true connector. You are curious by nature, proactive, not afraid to fail and of course, you love a good chat with our community! In Case You Don’t Know Who We Are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do Co-create and execute a local sales strategy that aligns with our global vision across multiple segments and properties. You'll develop and implement effective lead generation strategies to create a pipeline of potential clients Turn challenges into opportunities: because every plan comes with a solution. Build meaningful partnerships that drive cross-selling, upselling, and a balanced distribution strategy across our products and locations. Identify new business leads and craft compelling proposals to secure growth. Stay ahead of the game: analyzing market trends, competitor moves, and emerging opportunities. Make every interaction count by recognizing commercial potential in every connection. Expand and maintain a strong network in business, education, and leisure: always thinking outside in, not inside out. Take the lead in building strong, proactive relationships: never waiting for the opportunity to come to you. Drive innovation with fresh commercial strategies, creative partnerships, and bold new collaborations. Keep an eye on the numbers: track sales performance, hit those KPIs, and ensure we’re always on top. Challenge partners to see opportunities they didn’t know existed (because you knew them first). Who You Are You have at least 8 year work experience in a commercial role You lead by example, with the TSH brand values in mind & demonstrate exceptional product knowledge to deliver the expected Guest experience & quality You're responsible for your own personal planning and work organization You demonstrate excellent problem analysis skills and decision making You have good knowledge of and a network in the local market/hospitality industry in Iberia region Are proactive, have hands on mentality, drive and ambition to grow with the organization You’re fluent in English and Spanish – Know other languages? The more the merrier! You’re legally allowed to work in Spain What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

F&B Supervisor

Your Mission, Should You Choose to Accept It You’re the kind of person who loves being in the middle of the action, and that’s exactly where this role lives. As our F&B Supervisor, you guide the team through each shift while keeping the energy high and the service smooth. You set the tone on the floor, support the crew when things get busy, and make sure our guests leave smiling. You’ll work closely with the Restaurant Manager, help new team members find their rhythm, and keep daily operations running like a well-oiled machine. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Lead the front-of-house team during service and set a positive, upbeat tone Guide your crew on the floor, helping them solve small issues in the moment Support training and onboarding for new team members Keep daily operations smooth by checking setups, stock, cleanliness and safety Stay present on the floor, chat with guests and jump in where needed Handle transactions accurately and pass on any irregularities Share targets for the shift and motivate the team to reach them Work closely with the kitchen and bar teams to keep service flowing What You’ll Have You have 1-2 years of experience in a senior waiter, barista or bartender role You bring confidence leading a team during service You communicate clearly and stay calm when things get busy You have an eye for detail and keep service consistent You bring genuine hospitality energy and enjoy being guest-facing You work well with different teams and lead by example You speak English and Spanish, extra languages are a bonus What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.