6 Ofertas de trabajo de director a hotel en Barcelona

F&B OPERATIONS MANAGER

Descripción de la empresa Upscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. Descripción del empleo El Food & Beverage Operations Manager es responsable de la gestión operativa diaria de los principales puntos de Alimentos y Bebidas que incluyen desayunos, restaurante, bares, room service y rooftoop. Además, colabora en la coordinación de banquetes según las necesidades operativas. Su misión principal es garantizar una experiencia excepcional para los huéspedes, manteniendo altos estándares de calidad y servicio, y optimizando la eficiencia y rentabilidad de las operaciones. Trabajará estrechamente con el F&B Director para implementar estrategias que promuevan el crecimiento del departamento y la satisfacción del cliente. Reportando al F&B Director, estas son las responsabilidades y funciones a título enunciativo, pero no limitativo: Supervisión de Operaciones: Gestionar las operaciones diarias de todos los puntos de venta de Alimentos y Bebidas, asegurando que se cumplan los estándares de calidad y servicio. Asegurar el adecuado funcionamiento del Room Service y el servicio de banquetes, coordinando con otros departamentos para una entrega exitosa. Monitorear la limpieza y presentación de las áreas de servicio, garantizando el cumplimiento de las normas de seguridad e higiene. Gestión de Personal: Supervisar, formar y motivar al equipo de F&B para asegurar un servicio excepcional y un ambiente de trabajo positivo. Asistir en la selección y contratación de nuevos miembros del equipo, así como en la evaluación de su desempeño. Colaborar en implementar programas de capacitación continua para desarrollar las habilidades del equipo y mantener los estándares de servicio de lujo. Control de Costos y Rentabilidad: Colaborar con el F&B Director para desarrollar y controlar presupuestos, forecast y objetivos financieros del departamento. Monitorear los costes operativos y los márgenes de rentabilidad, implementando acciones correctivas cuando sea necesario. Gestionar eficientemente el inventario y controlar el uso de productos para evitar el desperdicio Atención y Experiencia del Cliente: Asegurar que cada huésped reciba un servicio personalizado y atento, anticipándose a sus necesidades y superando sus expectativas. Resolver las quejas y solicitudes de los clientes de manera oportuna y profesional, buscando siempre mejorar la experiencia del huésped. Recopilar feedback de los clientes para identificar áreas de mejora y ajustar los servicios de F&B en consecuencia. Implementación de Estrategias de Venta y Promociones: Asistir al F&B Director en la implementación de promociones de F&B en colaboración con el equipo de marketing para maximizar la rentabilidad. Promover activamente las instalaciones y servicios del hotel entre los huéspedes, fomentando las ventas adicionales y mejorando la experiencia del cliente. Colaboración Interdepartamental: Mantener una comunicación constante con otros departamentos (como cocina, recepción y ventas) para coordinar y mejorar la experiencia integral de los huéspedes. Apoyar en la organización y ejecución de eventos y banquetes, asegurando que se cumplan las expectativas de los clientes y se respete el cronograma. Cooperación y comunicación con todos los departamentos del hotel, mediante reuniones y comunicados internos cuando sea necesario. Requisitos Experiencia mínima entre 3 y 5 años en hoteles de similares características. Grado de Administración Hotelera, ADE o afines. Dominar el idioma español e inglés (nivel avanzado), contar con un tercer idioma francés (se valora). Conocimiento en gestión operativa y financiera de F&B, control de costes, inventario y análisis de rentabilidad. Fuerte enfoque en el servicio al cliente. Habilidad de anticiparse a las necesidades de una clientela exigente y crear experiencias memorables. Flexibilidad para trabajar en horarios rotativos, incluyendo fines de semana y festivos. Habilidades sociales y de liderazgo. Información adicional ¿Qué ofrecemos? Beneficios exclusivos en hoteles del grupo Accor en todo el mundo, para que disfrutes de experiencias únicas dentro de nuestra red internacional. Retribución flexible con opciones como restaurante, transporte y mutua privada. Parking para bicicletas y patinetes , con punto de carga. Programa de referidos. Un entorno de trabajo dinámico, multicultural y motivador , rodeado de profesionales apasionados por la hospitalidad de lujo. Oportunidades de desarrollo profesional , tanto dentro de la propiedad como en otros hoteles de la marca en cualquier parte del mundo. Formación continua a través de nuestra plataforma Learn Your Way , diseñada para impulsar tu talento y tu crecimiento profesional. Contrato indefinido.

Revenue & Reservations Internship / Kimpton Vividora Barcelona

What's the internship? As Reservations intern, you'll be supporting the department in all required areas, including market analysis, managing reservations and solving incidents for guests. You'll be supervised by the Director of Revenue Management. Your day-to-day * Book and enter room reservation requests using the Property Management System. * Enter rooming lists while ensuring accuracy, as required * Update reservations ensuring a flawless check in and check out process. Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities. * Dealing with reservations via email or by phone: creating and confirming corporate and individual reservations. * Set and change the hotel rates daily on the different extranet partners. What we need from you * Currently studying a bachelor's degree in hospitality or related field. * Previous hotel knowledge and experience in Reservations will be valuable. * Must be fluent in English and Spanish * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for hospitality. What to expect from us * Monthyl allowance. * Training programmes and access to IHG's training tool. * Meals included on shift

Assistant Manager Housekeeping

JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets • Ensures knowledge and understanding of OSHA regulations are up to date. • Oversees all lost and found procedures. • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. • Inventories stock to ensure adequate supplies. • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. • Works effectively with the Engineering department on guest room maintenance needs. • Understands and complies with loss prevention policies and procedures. • Ensures all employees have proper supplies, equipment and uniforms. • Assists in supervising an effective inspection program for all guestrooms and public space. • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. • Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. • Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Assists in the review of comment cards and guest satisfaction results with employees. • Sets a positive example for guest relations. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Maintenance/Mantenimiento Intern

Operativa: • Participar en coordinar las tareas del equipo de mantenimiento. • Participar en la planificación del plan de mantenimiento preventivo anual. • Digitalizar informes, listas de verificación y listas de aprobación. • Seguimiento de tareas pendientes • Participar en las rondas de revisión instalaciones. • Proponer acciones necesarias, cuando se requiera. Oficina Técnica: • Utilizar el software de gestión para partes de avería • Participar en la implementación de fichas de control en el departamento • Registrar y pasar las lecturas de contadores y analizar instalaciones del hotel • Participar en la operativa de ahorro energético en las instalaciones del hotel. • Atender el presupuesto anual del departamento. • Control de gastos del departamento Contratas externas y proveedores: • Recoger, solicitar y gestionar cotizaciones. • revisión y optimización de los contratos de mantenimiento con empresa subcontratadas. • Participar en visitas de proveedores e industriales • Organizar y mantener el directorio de provedores e Industriales Almacén y stock recambios: • Previsión de compras materiales • Supervisar el almacén Recambios y el stock de materiales

Assistant Restaurant Manager-Enoteca**

JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

CARACTERÍSTIQUES GENERALS La Federació Catalana de Vela, a través del seu Barcelona International Sailing Center (BISC), ofereix un allotjament esportiu especialitzat per a esportistes, entrenadors i altres usuaris vinculats als esports nàutics. El centre disposa d’instal·lacions per a la pràctica d’esports nàutics i serveis complementaris com restauració i allotjament, a més de gestionar diverses activitats i esdeveniments relacionats amb l’esport i la competició. NOM DEL CÀRREC Director/a d’Allotjament Esportiu del BISC DEPENDÈNCIES Reportarà periòdicament al Director del Centre i a la direcció de la Federació Catalana de Vela. FUNCIONS ● Gestió d’allotjament i serveis complementaris: supervisar els serveis d’allotjament, restaurant, neteja, manteniment i recepció, garantint que els espais estiguin sempre en òptimes condicions i adaptats a les necessitats dels usuaris. ● Coordinació de l’equip: dirigir l’equip de treball del centre (recepció, neteja, manteniment, restaurant, administració) assegurant una comunicació fluida i una gestió eficaç dels recursos. ● Atenció a usuaris i visitants: interlocutor principal amb els usuaris del centre, adaptant-se al perfil de cada visitant i oferint una atenció personalitzada. ● Gestió de la disponibilitat d’espais: coordinar la distribució dels espais d’allotjament i serveis, gestionant les reserves i assegurant la correcta planificació del servei segons les necessitats de cada moment. ● Administració i seguiment operatiu: controlar l'ús del sistema de gestió del centre (Tesipro, UlysesCloud), gestionant les reserves, els serveis addicionals i mantenint una correcta organització de les tasques diàries. ● Millora contínua i innovació: proposar accions i millores per optimitzar els processos i la qualitat dels serveis oferts als usuaris, amb una actitud proactiva i col·laborativa. ● Gestió d’esdeveniments i activitats: supervisar i coordinar la logístic dels esdeveniments relacionats amb l’allotjament, com competicions, formacions o altres activitats socials o professionals que es desenvolupin al centre. EXPERIÈNCIA Experiència en la gestió de serveis d’allotjament, sobretot relacionats amb l’hoteleria, en gestió d’equips i serveis al públic. Gestió del restaurant, l'allotjament i la recepció.