10 Ofertas de trabajo de director hotel en Barcelona

Reservations Department Trainee

Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do... We are looking for a Reservations Trainee to join the opening team at SLS Barcelona. Under the guidance of the Reservations Supervisor, you will be responsible for helping our guests with their individual reservations, advising them on the best option for their needs and supporting them with any issue they might have. Support the Director of Revenue Management in analyzing competitive sets, price positioning & future market need periods. Support and execute market-wide strategy and promotion implementation. Ensure reservation accuracy (segment, channel, routing, traces, etc.) Ensure that the hotel sales strategies are effectively implemented in the systems. Ongoing Revenue System health-checks and optimization. Handle all requests for guest room reservations, changes and cancellations in according with the established guidelines. Follow up on any possible fraudulent reservation that may impact the revenue performance. Ensures reservation accuracy (segment, channel, routings, traces, etc.). Handle no shows and control non-guaranteed reservations. Ensure that all distribution channels effectively support the hotel and maintain rate parity. Ensure that communication with other departments, especially Credit, Sales, Concierge and Front Desk and any other concerned department is maintained. Support and execute upselling following the established guidelines. Proactively communicates any potential challenges related to systems or reservations to ensure we provide outstanding intuitive service at all times. Qualifications What we are looking for... You’re studying a bachelor’s/master’s degree in hospitality or a related field. You have the possibility to sign an agreement with your school for a period of preferably 6 months. You will be available to start in March. Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. You show a positive attitude, and you are eager to learn, with an open mind and a passion for challenges. Additional Information What's in it for you... The opportunity to be part of an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences.

Responsable Contabilidad

Catalonia Hotels & Resorts es una cadena hotelera multinacional. Es una de las principales cadenas hoteleras de nuestro país, contando actualmente con 80 establecimientos situados en más de 20 destinos diferentes, casi 10.000 empleados y en plena expansión Buscamos incorporar un/a Responsable de Contabilidad para nuestras oficinas centrales en Barcelona. Buscamos a una persona con visión analítica, orientada a la mejora continua y con experiencia sólida en contabilidad y fiscalidad, que quiera formar parte de un grupo en constante crecimiento. 🎯 Tus responsabilidades Dar soporte al Subdirector/a del Departamento de Administración en la supervisión y control de los procesos contables y fiscales. Optimizar y simplificar procesos internos para aumentar la eficiencia del Departamento. Analizar la información contable y fiscal para garantizar el cumplimiento de obligaciones legales, administrativas y fiscales en plazo. Supervisar y actualizar las bases de datos legales y fiscales de todas las empresas del grupo. Coordinar las áreas de contabilidad y fiscalidad a nivel internacional en todos los países donde operamos. Participar en la planificación estratégica del Departamento para mejorar la productividad y optimizar recursos. 🎓 Requisitos imprescindibles Licenciatura o Grado en ADE, Económicas o similar . Mínimo 5 años de experiencia en ciclo contable completo y fiscalidad (retenciones, IVA, IS). Dominio de ERP de gestión . Manejo avanzado de herramientas informáticas (Excel, Word, PowerPoint…). Inglés C1 demostrable. Experiencia en gestión de equipos . Perfil responsable, organizado, orientado a la fiabilidad, con iniciativa y excelentes habilidades analíticas. ➕ Valorable Máster en MBA o Auditoría . Conocimientos de SAP . Experiencia en multinacional o en auditoría reconocida. Disponibilidad para viajar puntualmente. 🌟 ¿Qué ofrecemos? Contrato indefinido en una compañía sólida y en expansión. Oportunidades reales de desarrollo profesional dentro del grupo, tanto en España como en destinos internacionales. Horario flexible . Modalidad presencial en Barcelona con 1 día de teletrabajo opcional . Retribución competitiva según experiencia y valía.

Assistant Restaurant Manager-Enoteca** / Hotel Arts Barcelona

JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Jefe/a Mantenimiento

Desde CATALONIA HOTELS, cadena hotelera en expansión, estamos en búsqueda de un/a JEFE/A DE MANTENIMIENTO para nuestros hotel ubicado en el centro de Barcelona Las principales tareas a desarrollar son las siguientes: · Planificación de las tareas. · Realizar el mantenimiento preventivo según el manual de calidad. Cumplimentar el formulario a tal fin. · Cumplir los procedimientos de mantenimiento correctivo según el manual de calidad. · Reparar y/o supervisar las averías. Comprobar que las averías queden resueltas. · Realización del proceso de prevención de legionela. Cumplimentar los registros correspondientes. · Asegurarse de que las instalaciones cumplan las normativas vigentes. · Responsable de dirigir el plan de emergencia. · Mantener y conservar en perfecto estado las instalaciones y mobiliario del hotel. · Diagnóstico del estado de las instalaciones e informar al director del hotel. · Promover y realizar acciones de ahorro y eficiencia energética. · Control de las existencias y recambios bajo la aprobación de dirección. REQUISITOS · Experiencia en posición similar. · Estudios técnicos + Carnés de instaladores. · Conocimientos técnicos (electricidad, gas, agua...). · Compromiso, rigor y dedicación. SE OFRECE · Contrato de 40h semanales. · Salario competitivo. · Posibilidades reales de crecimiento profesional en la cadena.

Groups Sales Coordinator / Kimpton Vividora Barcelona

What's the job? As Groups Coordinator you will coordinate the reservations, room blocks and contracts for large groups. You'll report to the Assistant Commercial Director & Commercial Director. Your day-to-day * Manage and coordinate all group requests (corporate, incentives, conferences, weddings, and social events). * Prepare and send quotations, contracts, and personalized proposals in accordance with hotel standards. * Coordinate with internal departments (banquets, F&B, rooms, housekeeping, front office, revenue management) to ensure flawless execution of events. * Accurately produce and revise all sales contracts, rate agreements, and banquet / catering event orders. * Follow up on group payments, deposits, and invoicing in line with hotel policies. * Monitor compliance with contractual deadlines and cancellation policies. * Update the hotel management system (PMS/CRM) with reservations, changes, and group logistics details. * Conduct site inspections with prospective clients and attend planning meetings. * Maintain the highest service and hospitality standards in line with a five-star property. * Achieve personal and team goals as assigned. * Maintain group blocks, rooming lists, and reservations in the system. * Work closely with other hotel departments to facilitate services agreed upon by the sales office and clients. * Negotiate guest room rates, meeting room rentals, function space, and/or hotel services within approved booking guidelines. * Follow up with clients regularly before, during and after departure to ensure satisfaction and secure future bookings. * Prepare for each group's arrival, prepare group history, billing information, deposits, filing, VIP information, correspondence, etc.; interact with booking contacts as needed. Correctly record group rooms and revenue in the property management system. * Support the Director of Sales in commercial strategies and group acquisition campaigns. Qualifications & Skills * Bachelor's degree in hospitality or related field. * Previous +2 years' experience in group sales, event coordination, or hospitality sales, ideally within a luxury hotel environment. * Must be fluent in local language and English, additional languages will be highly valuable. * Experience with entertainment groups will be highly valuable. * Strong communication and negotiation skills. * Excellent organizational skills and attention to detail. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. * Ability to work and manage multiple projects simultaneously. * Knowledge of hotel management systems (PMS/CRM, Opera, Delphi, or similar). What to expect from us * Discounted international room rates. * Room for professional growth in one of the largest hospitality companies. * Training programmes and access to IHG's training tool. * Meals whilst on duty. * Private health insurance discount. * Kimpton Benefits: our platform with exclusive discounts for employees. * Cool work environment and lots of fun

Reservations Internship / Kimpton Vividora Barcelona

What's the internship? As Reservations intern, you'll be supporting the department in all required areas, including market analysis, managing reservations and solving incidents for guests. You'll be supervised by the Director of Revenue Management. Your day-to-day * Book and enter room reservation requests using the Property Management System. * Enter rooming lists while ensuring accuracy, as required * Update reservations ensuring a flawless check in and check out process. Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities. * Dealing with reservations via email or by phone: creating and confirming corporate and individual reservations. * Set and change the hotel rates daily on the different extranet partners. What we need from you * Currently studying a bachelor's degree in tourism, hospitality or related field. * Previous hotel knowledge and experience in Reservations will be valuable. * Must be fluent in English and Spanish. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for hospitality. What to expect from us * Economic compensation. * Training programmes and access to IHG's training tool. * Meals included on shift

Camarero/a Hotel 4*S- 20h/s

¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid y Londres, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total, lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos es una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. Misión del puesto: Ofrecer un servicio de calidad, desde la recepción del cliente hasta la finalización de su servicio. Reporta a: Director/a de F&B o Jefe/a de Sala Funciones: - Preparación de las mesas, de su organización, de la correcta disposición de las sillas y la preparación de todo el servicio de mesa - Asegurarse de que la vajilla, la cristalería, la cubertería y la mantelería estén en estado óptimo y preparadas antes y después de cada servicio. - Recibir a los clientes y atender sus peticiones recogiendo el pedido y tramitándolo al servicio de barra o a la cocina. - Asesorar e informar a los clientes sobre la carta y resolver las posibles dudas que puedan tener sobre la oferta gastronómica. Es muy importante conocer bien la oferta. - Proporcionar el servicio, distribuyendo las bebidas y los alimentos encargados por los clientes. - Encargado del cobro al cliente y de entregar el cambio y el recibo correspondiente. Se ofrece • Incorporación inmediata. • Jornada 20 horas semanales. • Excelente ambiente laboral en un equipo dinámico. • Programas de formación continua. • Sala comedor equipada para el personal. • Tarifas especiales Friends & Family y beneficios en todos los hoteles de nuestra colección. • Disponibilidad de anticipo de salario a tiempo real a través de la app Wagestream. • Club Benefits: podrás disfrutar de descuentos en marcas de reconocido prestigio en áreas como tecnología, viajes, moda, hogar y mucho más. • Retribución flexible (salud, tarjeta comida y transporte, formación, guardería). • Seguro médico privado a precio más barato, por debajo de mercado. • Y muchos beneficios más. WWW.DERBYHOTELS.COM FACEBOOK: @DERBYHOTELSCOLLECTION INSTAGRAM: @DERBY_HOTELS TWITTER: @DERBY_HOTELS

Revenue & Reservations Internship / Kimpton Vividora Barcelona

What's the internship? As Reservations intern, you'll be supporting the department in all required areas, including market analysis, managing reservations and solving incidents for guests. You'll be supervised by the Director of Revenue Management. Your day-to-day * Book and enter room reservation requests using the Property Management System. * Enter rooming lists while ensuring accuracy, as required * Update reservations ensuring a flawless check in and check out process. Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities. * Dealing with reservations via email or by phone: creating and confirming corporate and individual reservations. * Set and change the hotel rates daily on the different extranet partners. What we need from you * Currently studying a bachelor's degree in hospitality or related field. * Previous hotel knowledge and experience in Reservations will be valuable. * Must be fluent in English and Spanish * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for hospitality. What to expect from us * Monthyl allowance. * Training programmes and access to IHG's training tool. * Meals included on shift

Director of Sales / 5* hotel

The Director of Sales is a key member of the Executive Committee and is responsible for defining, leading and executing the commercial strategy of Grand Hotel Central, a 5-star classic luxury property in the heart of Barcelona. The role encompasses Sales (Leisure, Corporate, Groups & Events), Reservations and Revenue Management, ensuring total alignment between commercial objectives, brand positioning and profitability. The Director of Sales leads, coaches and develops the Sales, Reservations and Revenue teams, driving performance while maintaining the highest luxury service standards. This position plays a critical role in maximizing total hotel revenue, strengthening the hotel’s positioning within the luxury segment, increasing direct business contribution and ensuring sustainable long-term growth. KEY RESPONSIBILITIES Commercial & Strategic Leadership Define and implement the overall Sales and Revenue strategy in line with hotel objectives, brand standards and market conditions. Lead the annual budgeting process, including rooms, F&B, MICE and ancillary revenues, with full ownership of forecasting and commercial KPIs. Actively monitor market trends, demand patterns, competitor set and distribution landscape to proactively adapt strategies. Ensure total alignment between Sales, Reservations, Revenue, Operations and Finance. Sales (Leisure, Corporate, Groups & Events) Oversee and drive all Sales activities across Leisure, Corporate, MICE and Events segments, ensuring achievement of budgeted revenues. Lead the proactive and reactive sales strategies, including key account management, prospecting, contracting and conversion. Maintain and develop relationships with luxury consortia, key travel partners, DMCs, corporate clients and event agencies. Support and guide the team in negotiations of high-value contracts, groups and events. Represent the hotel at selected trade shows, sales missions, workshops and key commercial events. Revenue Management & Distribution Oversee the Revenue Management strategy, ensuring optimal pricing, inventory control and channel mix. Work closely with the Revenue Manager and Reservations Manager to maximize RevPAR, ADR and GOP. Supervise distribution strategies across all channels (direct, OTA, consortia, wholesalers) ensuring rate parity and content accuracy. Lead regular forecast, revenue and business review meetings, providing strategic direction and clear action plans. Reservations Provide strategic oversight of the Reservations Department, ensuring efficient processes, high conversion rates and luxury service standards. Ensure reservations systems, rate codes, packages and upselling strategies are correctly implemented and optimized. Support the development of training programs to align Reservations and Front Office teams with commercial objectives. Team Leadership & Development Lead, inspire and develop the Sales, Reservations and Revenue teams, fostering a culture of accountability and excellence. Set clear objectives, monitor performance and support professional growth through coaching and training. Actively participate in Executive Committee meetings and contribute to the overall strategic direction of the hotel. Participate in Duty Manager rotations when required.

CARACTERÍSTIQUES GENERALS La Federació Catalana de Vela, a través del seu Barcelona International Sailing Center (BISC), ofereix un allotjament esportiu especialitzat per a esportistes, entrenadors i altres usuaris vinculats als esports nàutics. El centre disposa d’instal·lacions per a la pràctica d’esports nàutics i serveis complementaris com restauració i allotjament, a més de gestionar diverses activitats i esdeveniments relacionats amb l’esport i la competició. NOM DEL CÀRREC Director/a d’Allotjament Esportiu del BISC DEPENDÈNCIES Reportarà periòdicament al Director del Centre i a la direcció de la Federació Catalana de Vela. FUNCIONS ● Gestió d’allotjament i serveis complementaris: supervisar els serveis d’allotjament, restaurant, neteja, manteniment i recepció, garantint que els espais estiguin sempre en òptimes condicions i adaptats a les necessitats dels usuaris. ● Coordinació de l’equip: dirigir l’equip de treball del centre (recepció, neteja, manteniment, restaurant, administració) assegurant una comunicació fluida i una gestió eficaç dels recursos. ● Atenció a usuaris i visitants: interlocutor principal amb els usuaris del centre, adaptant-se al perfil de cada visitant i oferint una atenció personalitzada. ● Gestió de la disponibilitat d’espais: coordinar la distribució dels espais d’allotjament i serveis, gestionant les reserves i assegurant la correcta planificació del servei segons les necessitats de cada moment. ● Administració i seguiment operatiu: controlar l'ús del sistema de gestió del centre (Tesipro, UlysesCloud), gestionant les reserves, els serveis addicionals i mantenint una correcta organització de les tasques diàries. ● Millora contínua i innovació: proposar accions i millores per optimitzar els processos i la qualitat dels serveis oferts als usuaris, amb una actitud proactiva i col·laborativa. ● Gestió d’esdeveniments i activitats: supervisar i coordinar la logístic dels esdeveniments relacionats amb l’allotjament, com competicions, formacions o altres activitats socials o professionals que es desenvolupin al centre. EXPERIÈNCIA Experiència en la gestió de serveis d’allotjament, sobretot relacionats amb l’hoteleria, en gestió d’equips i serveis al públic. Gestió del restaurant, l'allotjament i la recepció.