4 Ofertas de trabajo de director marketing

Director of Travel Industry

JOB SUMMARY Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Supporting Developing & Executing Sales Strategies • Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. • Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. • Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). • Recommends booking goals for sales team members. Managing Sales Activities • Monitors all day to day activities of direct reports. • Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data • Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals. • Assists Revenue Management with completing accurate six period projections. • Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. • Executes and supports the company’s Customer Service Standards and property’s Brand Standards. • Participates in and practices daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships • Develops and manages relationships with key stakeholders, both internal and external. • Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers. Managing and Conducting Human Resource Activities • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. • Utilizes all available on the job training tools for employees. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Director of Food & Beverage

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: a tranquil oasis where ocean views, volcanic landscapes, and subtropical gardens blend seamlessly with Moorish-inspired architecture. Its 462 rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, offer breathtaking views of the Atlantic Ocean, Mount Teide, or our lush gardens. A celebrated gastronomic destination, the resort features world-class restaurants, including Michelin-starred fine dining. With multiple swimming pools, a 2,500 m² Spa & Fitness Center, the largest Ritz Kids in Europe, and an exclusive beach area, we offer an unparalleled luxury escape in Tenerife. JOIN OUR TEAM …as Director of Food & Beverage at The Ritz-Carlton Abama Resort. Who we are looking for We are seeking a strategic and visionary hospitality leader with a passion for culinary excellence and luxury service. As Director of Food & Beverage, you will be responsible for defining and leading the overall F&B strategy of the resort, ensuring a distinctive, profitable, and world-class gastronomic offering aligned with The Ritz-Carlton Gold Standards. Your leadership will be instrumental in inspiring multidisciplinary teams, elevating the guest experience, and reinforcing the resort’s positioning as an internationally recognized culinary destination. Key Responsibilities Develop and execute the comprehensive Food & Beverage strategy in alignment with the resort’s vision and The Ritz-Carlton Gold Standards. Oversee all F&B operations, including restaurants, bars, banqueting, events, in-room dining, and specialty concepts. Ensure exceptional, innovative, and memorable dining experiences across all guest touchpoints. Lead, mentor, and develop high-performing teams, fostering a culture of excellence, creativity, and engagement. Drive financial performance through strategic budget management, cost control, revenue optimization, and inventory oversight. Analyze financial and guest satisfaction metrics, implementing continuous improvement initiatives. Partner closely with Marketing and Revenue Management to position and promote the resort’s culinary concepts. Ensure compliance with quality standards, brand presentation, food safety regulations (HACCP), and legal requirements. Champion culinary innovation and emerging trends to strengthen the resort’s reputation and competitive edge. Lead recruitment, training, performance management, and succession planning within the F&B division. Represent the resort at culinary events, strategic partnerships, and with key suppliers. What we expect from you Proven experience as Director of Food & Beverage or Assistant Director of Food & Beverage in luxury hotels, high-volume resorts, or renowned gastronomic destinations. Strong financial acumen with demonstrated P&L management expertise. Inspirational leadership style with the ability to manage large, multicultural teams. In-depth knowledge of international culinary trends and diverse dining concepts. Strong results orientation with a commitment to operational excellence and guest satisfaction. Strategic thinking, analytical skills, and the ability to thrive in a dynamic environment. Fluency in English and Spanish; additional languages are highly valued. Valid work permit for Spain. How we inspire you Being part of The Ritz-Carlton means creating experiences guests will remember for a lifetime. Here, your leadership will directly impact the resort’s culinary reputation and the development of exceptional talent. Competitive salary above market level and flexible compensation package. Explore Rate across more than 9,500 Marriott hotels worldwide (extended to immediate family). 20% discount on F&B at Marriott hotels and 50% discount on the resort’s culinary offerings. Up to 75% discount on flights from Tenerife to mainland Spain (for residents). Corporate benefits in leisure, travel, and wellness. Continuous training through our corporate university. Real international career growth and development opportunities. Complimentary employee dining. Team events and celebrations. Participation in social responsibility initiatives. (Benefits subject to applicable internal policies and tax regulations.) Have we sparked your interest? Submit your application through MarriottCareers with your supporting documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive culture, committed to non-discrimination on any protected basis. At The Ritz-Carlton, our Ladies and Gentlemen create extraordinary experiences guided by our Gold Standards. Here, you will take pride in your work, grow professionally, and be part of a brand synonymous with genuine luxury. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Director of Membership

Your Mission Should You Choose To Accept It : As Barcelona's new Director of Membership, your mission is to drive growth, retention, engagement, and satisfaction across our new Membership product as well as Meetings & Events (M&E), and co-working. The role requires strength and skill in community strategy and activation, driving member experience and team leadership. You’ll lead a team dedicated to delivering exceptional experience that goes beyond the product and services. Your approach is member-centric and marketing-savvy, blending strategic insight with creative execution to build a thriving, local community. From high-impact events to curated member moments, you create opportunities for meaningful connection both inside and outside of the hub. You serve as the key link between the Support Hub and your local hub - translating global strategies into localized experiences that reflect the needs and energy of your community. You’re also the link between the community of Barcelona and your hub, with a strong network in the city. Success is measured by: Membership growth, retention and increased customer lifetime value (CLV) High member satisfaction (NPS), engagement, and advocacy Revenue performance across all Membership, Co-working, and M&E products This role works with a wide range of cross-functional stakeholders, including leaders from the both the local team and the support hub. It’s not your traditional 9-5! In Case You Do Not Know Who, We Are (ahem): Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do Member Engagement & Community Building Develop and execute a community strategy that includes curated events and activations to drive growth and foster engagement and connection. Be the representative of Membership at The Social Hub Barcelona in the local community, connecting with engaging with local businesses, potential partners and other relevant groups. Drive high NPS and customer satisfaction scores throughout the member lifecycle: onboarding, engagement, referrals, retention, and offboarding. Actively engage with members and potential new members, staying close to the pulse of the community in and out of the hub. Strategic Planning & Execution Design and deliver growth, retention, and engagement strategies for Membership, M&E, and Co-working. Work closely with the support hub team to localize and implement global membership initiatives and frameworks. Meet and exceed budgets for Membership, M&E, and workspace products. Analyse membership and engagement data to optimize strategies and deliver measurable business improvements. Team & Leadership Development Lead, develop, and inspire your teams (Membership, Coworking, and M&E) and manage the teams’ overall performance. Foster a culture of excellence, collaboration and feedback Work cross-functionally with F&B, Stay + Regional Marketing roles to drive Membership ambitions and broader The Social Hub initiatives. Operations & Experience Oversight Ensure smooth daily operations and high-quality standards across all physical spaces: co-working, gyms, communal areas. Who You Are Previous experience in leadership and team management. Bachelor degree in a relevant field. You have at least 6+ years of experience in a Membership, Coworking or other relevant field in a fast paced environment. You have an image of future developments and see opportunities for the organisation and respond to them. You have a commercial drive, with a demonstrated intuition for commercial opportunities and making active use of sales opportunities. You build and maintain relationships with contacts, while representing the brand of The Social Hub You deal with stressful situations in a stress-free manner and bring calm and a sense of ‘I’ve got this’ to every situation. You are quality oriented, make an effort to deliver high-quality work, focus on exceeding the established quality standards in your own and others’ work and performance You are able to efficiently prioritize tasks that truly matter and work in a structured, methodical and goal-oriented manner when preparing and carrying out those tasks. You always seek ways to improve collaboration and alignment between different teams, encouraging cross-collaboration and working as one team. You have exceptional English and Spanish communication skills, all other languages very welcome! You’re legally allowed to work in Spain What Do Offer The opportunity to work at a dynamic, multi-national company based in one of Europe’s most exciting cities We’re not just another hotel - we’re a game-changing innovator, challenging every convention and defining the future The chance to learn and grow in your role with the potential for future growth Awesome discounts on all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home - full of events, fun-loving colleagues, and of course all of the other amazing salary and benefit stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Sales Executive / Kimpton Vividora Barcelona

What's the job? As Sales Executive, under the general direction of the Commercial Director or his/her delegate, and within the limits of the established IHG and local Hotel policies and procedures, is responsible for booking and servicing group enquiries while providing exceptional customer service to guests and clients of the Hotel. Your day-to-day * Implements the hotel's MICE sales processes, duties include, but are not exclusive to, MICE related requests for proposal, follow-ups, negotiation and contracting of group related business. * Responsible for MICE segment in the hotel from enquiry to complete group operations. * Work in a timely manner to executive and distribute all Banquet Event Orders (BEO), Group Fact Sheets (GFS). * Arrange and conduct special events, site inspections, and off-site presentations for potential clients. * Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. * Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders. * May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process. * Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings. * Build and maintain a rapport with local DMC's and international PCO's * To be able to use market knowledge to identify sales opportunities and propose specific solutions. * Close follow-up on new leads. * Liaise with events department closely to handle logistics pertaining to every group. * Meets and entertains guests and clients on a regular basis to establish and maintain good business relationships and ensure customer satisfaction. * Develop awareness and reputation of the hotel and the brand in the local community. What we need from you * Minimum 2 years' experience in sales within the luxury hospitality sector or a similar high-end environment. * Excellent communication skills, both written and spoken, in Spanish and English. * Proven track record in converting group leads and managing all aspects of group sales from prospecting to execution. * Degree in Business Administration, Hospitality, Sales or Marketing preferred. * Excellent interpersonal and communications skills with the ability to connect and build rapport with a diverse range of colleagues and customers. * Display excellent attention to detail and organisational skills. * Can multitask and work under pressure. * Driven and ambitious to consistently deliver and exceed service standards. * Candidates must possess strong analytic and presentation skills as the role will frequently interact with marketing, business development and sustainability personnel in customer facing sales opportunities. What to expect from us * Discounted international room rates. * Room for professional growth in one of the largest hospitality companies. * Training programmes and access to IHG's training tool. * Meals whilst on duty. * Private health insurance discount. * Kimpton Benefits: our platform with exclusive discounts for employees. * Cool work environment and lots of fun