2 Ofertas de trabajo de director marketing

Deputy / Resort Manager (H/F/X) / Permanent contract / Ibiza (Junior position)

Description de l'entreprise Since 2014, we have been redefining luxury vacation home rentals by pairing the world’s most beautiful properties with unparalleled service. In iconic destinations as well as more unexpected ones, we find the perfect home for each of our travelers. Every stay is carefully curated, thoughtfully designed down to the finest detail, and fully personalized to deliver a truly bespoke experience. We build long-lasting, trust-based relationships with our clients and continuously reinvent the standards of luxury rentals to create memories that endure long after the stay. ✨ Our teams are at the heart of our success. They design and deliver every journey as a unique project. Present across the globe, our local teams handpick the most exceptional homes and ensure a warm welcome and outstanding service in every destination. Description du poste JUNIOR POSITION 🎯 Key responsabilities : Set up & coordinate the in resort team before the season: Assist the Resort Manager to recruit and onboard onsite teams, organize in house trainings matching Le Collectionist standards. Ensure office space, cars, housing if needed matching allocated budget. Implement company tools and adapt routines to the team. Source, compile and contract with contractors and 3rd parties when applicable (cleaning & needed 3rd parties for the season). Plan and coordinate weekly staffing needs, managing staff working hours to comply with regulations. Manage resort accounts, cash floats, and operating budgets Liaise with the regional management team. Order amenities & marketing goodies needed from the central office (bizops). Oversea in resort stock management. Organize welcome baskets local contracts or with regional/central offices when needed. Organize pre arrival team meetings to coordinate weekend arrivals. Ensure in-season smooth run and focus on optimal guest experience: Oversea properties pre-season house inspection with supply teams support to ensure all houses are ready and up to Le Collectionist’s standards. Support pre-arrival teams with sourcing/testing services and experiences matching the company standards. Support destinations Ibiza/Mallorca/ or Marbella and properties sales training. Supervise the welcoming of each of our customers while adhering to Le Collectionist brand standards, Dispatching Check-in & check out amongst the team, ensuring all guests are being welcomed according to Le Collectionist standards and process. Ensure all properties are ready up to standard and personalized as per guest’s requirements before check in.. Customer experience management: act as the guardian of the quality of guest reception and the effective resolution of any issues raised during their stay. This includes supporting your teams responding to dissatisfied customer requests and assisting with their complaints. Internal coordination: act as an essential coordination point between our customers and various internal teams such as Sales, and Supply to ensure an exceptional customer experience. The Resort Manager ensures that problem resolutions are handled by the appropriate individuals. (Ensure report and follow up of any issue or damage in CRM for optimal communication and history). Qualifications We are looking for a person that just graduated or that has a junior experience Bilingual in English and Spanish: fluency in both English and Spanish is required, and knowledge of a third language like French is a plus Based in Ibiza Experience(s) in luxury rental management Valid driving license Highly organized and punctual Hospitality skills and know-how Strong leadership skills with a history of effectively managing and developing teams Excellent communication skills, both written and oral, to establish strong relationships with customers Proficiency in CRM tools: experience with CRM software preferred Work Schedule and Specifics ⚠️ Our presence on-site and the standards of our sector require working on Saturdays and Sundays (hotel model), especially during the high season. Work is organized in rotation with the rest of the onsite team and overtime may be recovered. All our positions are also open to candidates with disabilities who may require specific accommodations. Informations supplémentaires Perks : 🎂 1 day off for your birthday 🍽️ Restaurant tickets up to 4 € + 4 € from the salary 💻 A laptop 📞 A professional cell phone (for operational functions) 🎊 Events all year round 🌴 23 day off per year 🏡 2 days of remote per week Recruitment process: HR interview Role-specific interview with the manager Business case Fit call with the Regional Director

GERENTE PARA RESTAURANTE MULTIESPACIOS CON SALONES Y MÚSICA EN VIVO

Buscamos un/a Gerente para liderar la operación global de un restaurante multiespacios de varias plantas en pleno centro de Madrid. Un lugar pensado para quienes disfrutan de un entorno acogedor y exclusivo, con lo mejor de la cocina española, donde cada cliente puede expresar sus gustos y disfrutar de la experiencia al máximo. El espacio reúne diferentes ambientes: una zona de tapas y pintxos, varios salones privados con servicio a la carta, y un escenario con espectáculos en directo que convierten cada visita en algo único. La misión será consolidar una clientela fiel, garantizando una experiencia memorable en cada visita. Liderarás la operación diaria con visión estratégica, cuidando tanto la eficiencia como la excelencia en el servicio, y guiando al equipo para que dé lo mejor de sí. Funciones Liderar la coordinación diaria de todos los espacios, asegurando fluidez y calidad en el servicio. Seleccionar, formar y motivar al equipo, creando un entorno de trabajo profesional y colaborativo. Administrar presupuestos y controlar costes, optimizando recursos sin perder de vista el bienestar del equipo ni la calidad del servicio. Establecer relaciones cercanas y duraderas con los clientes para asegurar su fidelización. Ser el puente de comunicación entre sala y cocina, garantizando que todo fluya. Supervisar la aplicación de procedimientos y estándares de calidad. Elaborar reportes periódicos con propuestas de mejora continua. Colaborar en acciones de marketing y promoción para atraer nuevos clientes y reforzar la presencia del restaurante en Madrid. Velar por el cumplimiento de normativas de seguridad, higiene y prevención de riesgos laborales. Requisitos Experiencia mínima de 5 años como Gerente o Director/a de Restaurante en entornos con espacios de musica en vivo, food Halls, mercados gastronómicos, restaurantes multiconcepto etc. Experiencia en restaurantes con salas de música en vivo, espacios de varias plantas o conceptos multiespacio. Capacidad para liderar y motivar equipos multiculturales. Sólidas competencias analíticas para gestionar presupuestos y optimizar procesos. Facilidad para crear vínculos de confianza con clientes y fomentar su fidelización. Proactividad, actitud positiva y capacidad de adaptación a un entorno dinámico. Nivel alto de inglés (se valorarán otros idiomas). Condiciones Proyecto estable con visión de futuro. Jornadas flexibles con 2 días de descanso semanal 30 de vacaciones + 14 festivos Contrato indefinido, con periodo de prueba inicial. Incorporación a un restaurante de referencia en Madrid, reconocido por su ambiente exclusivo, su cocina española de calidad y su propuesta singular de música en vivo. Trabajo cercano con la propiedad en un proyecto de crecimiento.