275 Ofertas de trabajo de hotel

Beca Turismo y Comercial (Gestion de Reservas) / Minor Hotels Spain

Minor Hotels Spain ofrece una oportunidad de prácticas para incorporarse al Departamento Comercial, dentro del área especializada en Grupos, donde daras especial soporte en la temporada desportiva!!. La persona seleccionada participará activamente en un entorno dinámico, colaborando con distintos equipos y contribuyendo al desarrollo comercial de la compañía. ✅ ¿Qué harás? Participar en la gestión centralizada de solicitudes de grupos, garantizando una respuesta ágil y coordinada entre los distintos hoteles y áreas implicadas. Preparar cotizaciones y contratos en conjunto con el equipo de Group Desk, asegurando la calidad y coherencia de las propuestas comerciales. Dar seguimiento proactivo a las cotizaciones enviadas , manteniendo comunicación fluida con clientes y detectando oportunidades dentro de los diferentes segmentos que gestiona el departamento. Colaborar en la elaboración de informes de producción de clientes y segmentos asignados, utilizando herramientas corporativas como SAP, TMS u otras plataformas internas. Recopilar, analizar y actualizar información clave del mercado y de los clientes estratégicos , asegurando la correcta integración de estos datos en los sistemas internos de Minor Hotels Spain. Registrar en sistema las reservas generadas a través del segmento gestionado, garantizando precisión y trazabilidad en todo el proceso. Prestar apoyo en la atención telefónica a clientes y hoteles, ofreciendo una experiencia profesional, clara y alineada con los valores de la compañía. Herramientas que aprenderás Trade Page Interface GDS CRO Requisitos Estudiantes de Grado en Turismo . Idiomas: Castellano e Inglés (otros idiomas son un plus). Conocimientos de Excel . Perfil proactivo, con visión global y ganas de aprender. ¿Qué ofrecemos? Duración: 6 meses (con posibilidad de prórroga). Jornada completa con flexibilidad horaria. Jornada intensiva en verano (9:00 a 15:00). Ayuda económica: 700 €/mes + ticket restaurante (112 €). Acceso a plataforma e-learning y formación en idiomas con GoFluent . Descuentos especiales para empleados, familiares y amigos. Acceso a Club Coperama con beneficios exclusivos. ¿Por qué elegirnos? Estas prácticas son parte de nuestro compromiso con los futuros profesionales del sector. Te ofrecemos un entorno de aprendizaje real, con proyectos que impulsarán tu carrera en turismo y hotelería. Las prácticas en Minor Hotels Europe & Americas responden a un compromiso como compañía con los/las futuros/as profesionales de nuestro sector para completar vuestra formación práctica proporcionando un entorno de aprendizaje rico en experiencias.

Ayudante de cocina Desayunos

En Mercer Hotel Madrid 5*GL precisamos seleccionar ayudante de cocina desayunos y room service. Funciones principales: Apoyo en la preparación de alimentos para el servicio de desayunos (buffet y/o carta). Montaje y reposición del buffet de desayunos. Preparación y emplatado de pedidos de room service según los estándares establecidos. Organización y limpieza de la cocina y áreas de trabajo. Control básico de alimentos: conservación, rotación y etiquetado. Cumplimiento de las normas de higiene, seguridad y manipulación de alimentos. Apoyo al equipo de cocina en tareas generales cuando sea necesario.

Camarero/a de pisos / NH Valencia Las Artes

¿Cuál será tu misión? Como C amarero (a) de Pisos , realizarás tareas rutinarias de limpieza y mantenimiento de habitaciones y zonas comunes, promoviendo una imagen positiva del hotel y atendiendo las peticiones y problemas de los huéspedes. ¿Qué tendrás que hacer? Limpiar y atender las habitaciones asignadas de acuerdo con las normas y procedimientos establecidos, lo que incluye hacer las camas, quitar el polvo, pasar la aspiradora, limpiar y desinfectar los baños, retirar la basura, etc. Cambiar y reponer la ropa de cama, las toallas, el minibar y las amenidades de los huéspedes, según sea necesario y/o de acuerdo con la periodicidad programada. Preparar las habitaciones asignadas a las necesidades y requerimientos especiales de los huéspedes (camas supletorias, cuna, etc.). Aprovisionar, mantener y transportar diariamente el carro de suministros de limpieza. Informar al superior directo de las incidencias o deficiencias de mantenimiento detectadas en las habitaciones/zonas comunes durante su preparación y limpieza. Realizar la limpieza de las zonas comunes del hotel que tenga asignadas y mantener el orden y la buena imagen del mobiliario de dichas zonas. Apoyar a otros miembros del personal de planta en la limpieza y preparación de las habitaciones, en caso de urgencia, incidencia o necesidad. Aplicar los procedimientos de gestión de la calidad de los servicios de limpieza y lavandería. Realizar las tareas de mantenimiento higiénico sanitario preventivo. ¿Qué buscamos? Experiencia mínima de 6 meses en el desarrollo de funciones similares. Título de enseñanza secundaria o formación equivalente. Muy valorable dominio del idioma local y conocimientos de inglés. Orientación al cliente. Capacidad de organización. Flexible y fiable. Orientación al detalle. Capacidad para trabajar de forma independiente y como parte de un equipo. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.

Buscamos incorporar un/a Recepcionista que comparta nuestra forma de entender la hospitalidad: atención cercana, cuidada y orientada a crear una experiencia memorable para cada huésped. La recepción es un punto clave del hotel, por lo que buscamos una persona organizada, resolutiva y con clara vocación de servicio, que combine la atención al cliente con la gestión operativa y administrativa del día a día. Funciones principales: Atención personalizada a los clientes durante toda su estancia. Realización de check-in y check-out. Gestión de reservas y cancelaciones a través de PMS y channel manager. Manejo de plataformas de reservas online. Atención telefónica y gestión de consultas por distintos canales. Tareas administrativas propias del puesto: facturación, cobros y cierres. Coordinación con otros departamentos para garantizar una experiencia excelente. Requisitos: Experiencia previa en recepción hotelera o atención al cliente Inglés nivel B2 imprescindible, Francés valorable. Conocimientos de PMS y channel manager. Buen manejo de herramientas informáticas. Habilidades de comunicación, trato amable y orientación al cliente. Capacidad de organización, responsabilidad y trabajo en equipo.

Cocinero/a – Serawa Moraira (Hotel boutique de cocina mediterránea) Ubicación: Moraira, Alicante Tipo de puesto: Jornada completa Horario: Turnos rotativos de lunes a domingo, con 2 días de descanso consecutivos Incorporación inmediata ¿Quiénes somos? En Serawa Moraira, fusionamos el alma mediterránea con un estilo de vida saludable, natural y auténtico. Nuestro restaurante OLEA es un espacio donde el producto local, la creatividad y el cuidado por el detalle son protagonistas. ¿Qué ofrecemos? Contrato indefinido tras periodo inicial 30 días de vacaciones al año (a elegir por el empleado, consensuando con el responsable) Horarios que buscan adaptarse a la conciliación familiar Espacio para crear, innovar y proponer platos Salario competitivo según convenio + incentivos según rendimiento Cocina de producto: kilómetro 0, saludable, de temporada Funciones principales: Elaboración de platos siguiendo la línea mediterránea del restaurante Control de materia prima, stock y mermas Limpieza y orden del área de trabajo Cumplimiento de APPCC y normas de seguridad alimentaria Coordinación con el resto del equipo de cocina y sala Requisitos: Experiencia previa como cocinero/a (mínimo 2 años) Valorable formación en cocina mediterránea o saludable Pasión por el producto local y la gastronomía sostenible Actitud proactiva, organizada y con orientación al detalle Residencia cercana o disponibilidad para desplazarse a Moraira

Chef de Partie-Pastry / Hotel Arts Barcelona

POSITION SUMMARY Prepare breads and pastries, including preparing doughs and fillings, proofing, baking, and decorating as appropriate. Review Production sheet to understand variety of baked goods to be produced daily. Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Maintain kitchen logs for food safety program compliance. Keep Chef informed of excess food items for planning of daily specials. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Monitor the quality of food prepared and portions served throughout shift. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals; handle sensitive issues with tact, respect, and confidentiality. Serve as a department role model or mentor. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Assistant Restaurant Manager-Enoteca** / Hotel Arts Barcelona

JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Door Attendant

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquillity where the sea, land and lush subtropical gardens blend with architecture inspired by Moorish design. With 462 rooms and suites spread across the vibrant Citadel and the exclusive Retreat, the resort offers spectacular views and unique experiences, alongside award-winning dining, multiple pools, a 2,500 m² Spa & Fitness Center and the largest Ritz Kids in Europe. JOIN OUR TEAM! …as a Door Attendant at The Ritz-Carlton Abama Resort in Tenerife. Who are we looking for…? Are you naturally welcoming, service-driven and passionate about creating memorable arrivals and departures? As a Door Attendant / Botones, you will be the first and last impression our guests have of the resort. Your warm presence, attention to detail and genuine care set the tone for an exceptional stay. If you take pride in offering thoughtful assistance, anticipating needs and embodying the spirit of luxury hospitality, we would be delighted to meet you! Your responsibilities will include… Giving every guest a warm, personalized welcome upon arrival and a gracious farewell on departure. Assisting guests with luggage, transportation arrangements and guidance throughout the resort. Maintaining a strong presence at the entrance, ensuring smooth traffic flow for vehicles and guests. Offering support to Front Office and Guest Relations to guarantee seamless arrival and departure experiences. Anticipating guest needs and providing thoughtful assistance in accordance with The Ritz-Carlton Gold Standards. Ensuring the entrance, driveway and lobby areas are always impeccable, safe and welcoming. Handling guest inquiries with courtesy, accuracy and professionalism. Coordinating with Valet Parking when required. Managing luggage tags, storage and deliveries with excellent attention to detail. Upholding outstanding standards of personal appearance, posture and communication. What we are looking for… A genuinely warm, helpful and service-oriented personality. Strong communication and interpersonal skills. Experience in Guest Services, Bell Desk, Door Attendant or other front-facing hospitality roles is highly valued. Ability to lift and transport luggage safely. Fluent in English and Spanish; additional languages, especially German, are a strong advantage. Excellent grooming, professionalism and a proactive attitude. Valid work permit for Spain. How we inspire you… Attractive above-market salary and flexible compensation. “Explore Rate” travel benefits at over 9,500 Marriott hotels worldwide, extended to family, partner and parents. 20% F&B discount worldwide and 50% discount on the resort’s culinary offering. Up to 75% off flights for residents of Tenerife to mainland Spain. Corporate benefits program with leisure and travel discounts. A special birthday surprise. A complimentary stay at the resort after your first year of service. 13th and 14th salary payments. Continuous development through our own corporate university. Career growth opportunities within an international company. Complimentary meals in the employee restaurant. Uniform and laundry service provided. Internal events, employee celebrations and team-building activities. Participation in social responsibility programs. Comprehensive corporate medical care. (All benefits and bonus programs are subject to internal regulations and applicable tax laws. There is no legal entitlement to benefit programs, and offerings may be adjusted by the employer at any time.) Interested? Apply through MarriottCareers with your application documents. Marriott International is an equal opportunity employer, committed to a diverse and inclusive workforce. At The Ritz-Carlton, our Ladies and Gentlemen create memorable experiences guided by our Gold Standards. Join a team where excellence, creativity, and genuine care are part of everyday life. Across more than 100 award-winning properties around the world, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that, long after a guest has stayed with us, the experience stays with them. Every day, we set the standard for rare and special luxury service, and we take pride in delivering excellence in the care and comfort of our guests. Your role will be to ensure that The Ritz-Carlton “Gold Standards” are delivered gracefully and thoughtfully each day. These standards are the foundation of The Ritz-Carlton and what guide us to be better than the day before. Thanks to this culture, The Ritz-Carlton has earned a reputation as a global leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, including our Employee Promise, Credo, and Service Values. Our promise to you: you will have the opportunity to feel proud of the work you do and the people you work with. By joining The Ritz-Carlton, you become part of the Marriott International portfolio of brands. Be where you can do your best work, find your purpose, belong to an amazing global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Assistant Cook / Verona Restaurant

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquillity where the sea, land and lush subtropical gardens blend with architecture inspired by Moorish design. With 462 rooms and suites spread across the vibrant Citadel and the exclusive Retreat, the resort offers spectacular views and unique experiences, alongside award-winning dining, multiple pools, a 2,500 m² Spa & Fitness Center and the largest Ritz Kids in Europe. JOIN OUR TEAM! …as a Kitchen Assistant at Verona, our Italian Restaurant! Who are we looking for…? Are you passionate about cooking and eager to learn and grow in a professional kitchen environment? As a Kitchen Assistant , you will be an essential part of the team, supporting the preparation of dishes, keeping the kitchen organized, and ensuring smooth and efficient service. If you are organized, proactive, and enjoy working in a team, this position is perfect for you. Your responsibilities will include… Assisting with ingredient preparation and mise en place according to restaurant standards. Supporting chefs and cooks to ensure dishes are delivered on time and with consistent quality. Keeping the kitchen organized, clean, and compliant with hygiene and food safety standards. Helping with cleaning and maintenance of utensils, equipment, and workstations. Following instructions from the Head Chef and learning culinary techniques. Properly storing and handling products to ensure freshness and rotation. Assisting with inventory management and stock control when needed. Maintaining a professional, positive, and collaborative attitude throughout service. What we are looking for… Previous kitchen experience (valued but not required). Genuine interest in cooking, gastronomy, and teamwork. Ability to work in a fast-paced environment under pressure. Organization, discipline, and attention to detail. Flexibility to work shifts, weekends, and holidays. Proactive attitude and willingness to learn. Good presentation, professionalism, and team spirit. Valid work permit for Spain. How we inspire you… Competitive salary aligned with fine dining standards. “Explore Rate” travel benefits at over 9,500 Marriott hotels worldwide, extended to family members, partners, and parents. 20% food & beverage discount worldwide and 50% discount on the resort’s culinary offerings. Corporate benefits program with leisure, lifestyle, and dining discounts. A special birthday surprise. A complimentary stay at the resort after your first year of service. 13th and 14th salary payments. Continuous training and professional development through our corporate university. Career growth opportunities within Michelin-level restaurants and an international company. Complimentary meals in the employee restaurant. Uniform and laundry service provided. Internal events, employee celebrations, and team-building activities. Participation in social responsibility initiatives. Comprehensive corporate medical care. (All benefits and bonus programs are subject to internal policies and applicable tax and labor regulations. There is no legal entitlement to benefit programs, and offerings may be modified by the employer at any time.) Interested? Submit your application through MarriottCareers or the restaurant portal with your CV and cover letter. Marriott International is an employer committed to equal opportunity, diversity, and inclusion. At The Ritz-Carlton, our Ladies and Gentlemen create memorable experiences guided by the Gold Standards. Your role will be to ensure that these standards are delivered every day with grace, confidence, and attention to deta At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Guest Experience Expert

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquillity where the sea, the land and lush subtropical gardens blend effortlessly with iconic architecture inspired by Moorish design. Its 462 rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, offer stunning views of the Atlantic Ocean, Mount Teide or the resort’s verdant gardens. A renowned gastronomic destination, the resort features world-class restaurants ranging from simple, light cuisine to Michelin-starred fine dining. With multiple pools, a 2,500 m² Spa & Fitness Center, the largest Ritz Kids in Europe, and an exclusive area on Abama’s golden-sand beach, we are a truly exceptional sanctuary in Tenerife. JOIN OUR TEAM! …as a Guest Concierge at The Ritz-Carlton Abama Resort in Tenerife. Who are we looking for…? Are you passionate about creating memorable moments and delivering exceptional service from the very first interaction to the final farewell? As a Guest Concierge you will be the face and presence of luxury hospitality within our resort. You will accompany guests throughout their stay, anticipating needs, personalizing each interaction, and ensuring that every moment exceeds expectations. If you love building genuine connections, finding elegant solutions, and delivering impeccable service, we would be delighted to meet you! Your responsibilities will include… Warmly receiving, greeting, and escorting guests to ensure a smooth and memorable arrival and departure experience. Serving as the main point of contact for any guest inquiries, requests, and special needs throughout their stay. Anticipating guest preferences and expectations, delivering personalized experiences in line with our Gold Standards. Handling challenges or issues with empathy, discretion, and efficiency to guarantee guest satisfaction. Coordinating with Front Desk, Housekeeping, F&B, Spa and other departments to ensure seamless guest experiences. Proactively following up with VIP guests, repeat visitors, and those celebrating special occasions. Assisting in designing and delivering amenities, surprises, and personalized touches for guests. Ensuring all relevant guest information is accurately recorded and updated in our internal systems. Supporting Front Office operations as needed, always providing warm, elegant, and professional service. Staying informed about resort services, activities, promotions and local attractions to enhance each guest’s stay. What we are looking for… A natural communicator who makes every guest feel valued and unique. Ideally, previous experience in Front Office, Guest Relations or premium customer service. Strong ability to connect, listen and find solutions, even in challenging situations. A genuine team player who brings positive energy to the workplace. Confident communication in both English and Spanish; German or additional languages will be a strong advantage. You hold a valid work permit for Spain. How we inspire you… Being part of our team means creating experiences that guests will remember long after their stay. Your creativity and passion will make a real impact in every guest interaction. Attractive above-market salary and flexible compensation. “Explore Rate” privileges to stay at over 9,500 Marriott hotels worldwide, also extended to your family, partner and parents. 20% F&B discount at all Marriott properties and 50% off the culinary offering within the resort. Up to 75% off flights for residents of Tenerife to Mainland Spain. Extensive corporate benefits with many leisure and travel discounts. A special birthday surprise. A complimentary stay in our resort after one year of service. 13th and 14th salary payments. Innovative training and development through our own corporate university. Career growth opportunities within an international company. Complimentary meals in the employee restaurant. Uniform and cleaning service provided (where applicable). Celebrations, team events, employee week, anniversaries, and many more ways to celebrate you and your colleagues. Participation in our social responsibility initiatives to give back to the community. Comprehensive corporate medical care. (All benefits and bonus programs are subject to company regulations and applicable tax laws. There is no legal entitlement to benefit programs, and offerings may be adjusted by the employer at any time.) Interested? Apply now on MarriottCareers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive, people-focused culture. We are committed to non-discrimination on any protected basis, including disability and veteran status, and any other characteristic protected by applicable law. Across more than 100 award-winning properties worldwide, the Ladies and Gentlemen of The Ritz-Carlton create experiences so exceptional that they remain with our guests long after their stay. We are proud to set the standard for rare and special luxury service and to care for our guests with genuine excellence. Your role will be to uphold and nurture our “Gold Standards.” These foundational principles—our Employee Promise, Credo and Service Values—guide us every day in our mission to be better than the day before. As part of our team, you will learn and embody these values, and we promise to offer you the opportunity to feel proud of the work you do and the people you do it with. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Subgobernante/a / Hotel Mac Puerto Marina 4*

Descripción ¡Estamos buscando Subgobernante/a para Hotel Mac Puerto Marina! En Grupo Mac somos mucho más que un hotel: somos una familia apasionada por la excelencia, la innovación y el servicio al cliente . Nos hemos consolidado como un referente en hostelería y turismo , creando experiencias únicas que nuestros huéspedes recuerdan siempre. Buscamos un/a Subgobernante/a para formar parte de nuestro equipo en el Hotel Mac Puerto Marina . Si eres una persona proactiva, responsable y con verdadera orientación al servicio , queremos conocerte. Reportando directamente al Gobernante/a, tu papel será clave para garantizar que nuestros estándares de calidad se mantengan en cada detalle , asegurando que cada huésped viva una experiencia impecable y memorable. Si te apasiona la hostelería y quieres crecer en un entorno profesional y cercano, esta es tu oportunidad de formar parte de nuestra familia Mac. Responsabilidades Desempeñar las funciones del puesto de gobernanta en su ausencia. Mantener en perfecto estado de limpieza y orden las habitaciones, office, zonas comunes y las distintas dependencias del mismo. Realizar inventarios de existencias y registros de reposiciones. Atender las peticiones de clientes para facilitar su confort. Notificar al departamento correspondiente los desperfectos y anomalías detectadas en las habitaciones. Colaborar con otros departamentos para la planificación efectiva del trabajo. Actuar según las normas de seguridad, higiene y salud que afectan al puesto y al proceso en las condiciones adecuadas para prevenir los riesgos personales y medioambientales. Requisitos Formación: Estudios mínimos Ciclo Medio FP Hostelería y Turismo. Se valorará positivamente tener el curso Gobernante/a de Hotel, FP Superior Gestión de Alojamientos Turísticos. Experiencia: Mínimo de 3 años de experiencia en una posición similar dentro del sector de la hostelería o alojamiento turístico. Competencias Requeridas: Flexibilidad, trabajo en equipo, resolución de problemas, excelencias, desarrollo de personas, orientación al cliente, atención al detalle. Nivel medio-alto de inglés Qué ofrecemos Condiciones de Trabajo: Contrato Indefinido, Jornada Completa. Entorno Familiar: En Grupo Mac valoramos la importancia de un ambiente laboral sano y colaborativo, donde cada miembro del equipo se sienta valorado y respetado. Oportunidades de Desarrollo: Participar en programas de formación y crecimiento profesional, con posibilidades de avanzar dentro de la organización. Beneficios Competitivos: Ofrecemos un paquete salarial competitivo, así como beneficios adicionales que valoran la dedicación de nuestro personal hacia la excelencia. ¿Por qué unirte a nosotros? En Grupo Mac , no solo buscamos talentos, sino que también valoramos la pasión y la dedicación que cada empleado aporta. Nuestro compromiso con la formación continua y el desarrollo profesional nos distingue en el sector de la hostelería, haciendo de nuestro equipo una pieza fundamental para el éxito de nuestros hoteles. Si eres un/a profesional del sector de la hostelería con experiencia como Subgobernante/a y quieres formar parte de un equipo que se esfuerza por ofrecer el mejor servicio a nuestros huéspedes, ¡te invitamos a postularte! Conviértete en parte de nuestra familia Mac y crece junto a nosotros en el Hotel Mac Puerto Marina 4* , donde cada día es una nueva oportunidad para ofrecer la mejor experiencia a nuestros clientes.

Recepcionista / Hotel Pure Salt Port de Sóller 4*

Descripción ¿Eres un apasionado del servicio y la excelencia en la atención al cliente? ¿Te gustaría formar parte de un equipo comprometido con ofrecer una experiencia única en un entorno exclusivo? En Pure Salt Luxury Hotels estamos en búsqueda de un/a Recepcionista para nuestro Hotel Pure Salt Port de Sóller 4*. Responsabilidades: Como Recepcionista, serás el encargado/a gestionar la planificación general de alojamientos asegurando la correcta prestación de servicios y la ejecución de acciones propias a fin de garantizar la máxima satisfacción del cliente y de los objetivos organizacionales Las principales responsabilidades incluyen: Atención de entrada y salida de clientes. Reserva y contratación de los servicios solicitados por los clientes. Elaborar el tratamiento informático de reservas, check-in, check-out, comunicaciones internas y externas. Gestión de cobro de clientes. Información y colaboración con el resto de departamentos. Recibir a visitantes externos. Registrar incidencias y satisfacer las demandas de los clientes. Cumplir con las normas en materia de calidad, medioambiente y prevención de riesgos laborales existentes en la empresa. Perfil del candidato/a: Buscamos a un/a profesional con un fuerte sentido de la hospitalidad y con experiencia en el sector de gran lujo. Los requisitos mínimos son: Mínimo 2 años de experiencia posiciones similares dentro del sector de la hostelería, preferiblemente en hoteles de cuatro estrellas. Poseer el título FP Superior en Gestión de Alojamiento Turístico o Administración y finanzas o similar. Se valorará positivamente tener el Grado en Turismo y Hostelería. Imprescindible tener un nivel alto de inglés . Se valorará positivamente dominio de otros idiomas como Alemán y/o Francés. Conocimiento profundo de técnicas de atención al cliente. Preocupación por el orden y la calidad, curiosidad y eficacia para la búsqueda de información, proactividad y dinamismo. Excelentes habilidades de resolución de problemas y capacidad de trabajo en equipo. Pasión por el servicio y búsqueda constante de la mejora en la experiencia del cliente Nivel Alto de ofimática y programas de gestión hotelera e internet. Qué ofrecemos: Formar parte de un equipo altamente profesional y apasionado por el sector de la hospitalidad. Formación continua y oportunidades de crecimiento y desarrollo continuo dentro de una cadena hotelera en expansión. Un entorno de trabajo dinámico en una de las localidades más exclusivas de Mallorca. Condiciones laborales competitivas y beneficios asociados al puesto. Contrato Fijo Discontinuo.. Jornada completa y 2 días libres a la semana. Si eres un profesional de recepción apasionado por la atención al cliente y deseas formar parte de un hotel que opera en un entorno impresionante en Mallorca, ¡te invitamos a considerar esta oportunidad!