225 Ofertas de trabajo de hotel

Jefe de mantenimiento M/F / Montesol Experimental

SOBRE NOSOTROS Experimental fue fundado en 2007 por tres amigos de la infancia: Olivier Bon, Pierre-Charles Cros y Romée de Goriainoff. Posteriormente se unió Xavier Padovani, compartiendo la misma visión: ofrecer una experiencia de hospitalidad única y de alta calidad. Reconocido por haber introducido la cultura del cóctel en París, el grupo gestiona bares de cócteles, bares de vinos, restaurantes y, desde 2015, hoteles. Hoy en día contamos con establecimientos en París, Londres, Ibiza, Menorca, Verbier, Val d’Isère, Venecia, Nueva York, Biarritz y los Cotswolds. Nuestra filosofía se apoya en tres pilares: calidad del producto, precisión del servicio y una acogida cálida hacia nuestros huéspedes. SOBRE EL HOTEL MONTESOL EXPERIMENTAL Icónico desde 1933, el Hotel Montesol Experimental está situado en pleno centro de Ibiza. Con su histórica fachada colonial y su emblemático Café Montesol, el hotel ofrece una experiencia elegante, artística y auténticamente ibicenca, combinada con el espíritu contemporáneo del Grupo Experimental. SOBRE EL PUESTO – JEFE DE MANTENIMIENTO Contrato fijo todo el año (contrato indefinido). Como Jefe de Mantenimiento, serás responsable del correcto funcionamiento técnico del hotel y de garantizar la seguridad y el confort de nuestros huéspedes y empleados. Responsabilidades: • Realizar y planificar el mantenimiento preventivo y correctivo de todas las instalaciones del hotel: electricidad, fontanería, climatización, ACS, iluminación, máquinas, ascensores, sistemas contra incendios, etc. • Gestionar las incidencias diarias y asegurar una resolución rápida y eficaz. • Supervisar y coordinar el trabajo de proveedores externos y empresas contratistas. • Controlar inventario, materiales y herramientas del departamento. • Mantener actualizada la documentación técnica, informes, protocolos y registros obligatorios. • Garantizar el cumplimiento de las normativas de seguridad y los estándares operativos del Grupo Experimental. • Colaborar con los distintos departamentos para asegurar el perfecto estado del hotel. SOBRE TI • Formación técnica en mantenimiento, electricidad, climatización, fontanería o similar. • Experiencia mínima de 3–5 años en mantenimiento general (muy valorable experiencia en hoteles). • Conocimientos sólidos en instalaciones eléctricas, fontanería, clima, grupos de presión y normativa contra incendios. • Perfil resolutivo, organizado, autónomo y orientado a la calidad. • Permiso de residencia y trabajo válido en la Unión Europea. • Dominio del español (obligatorio). • Se valorará inglés básico/intermedio. ¡Vive la experiencia Experimental! Formarás parte de un entorno estimulante e innovador, dentro de un grupo internacional en constante crecimiento. Lo que ofrecemos: • Formación continua y oportunidades de desarrollo profesional. • Movilidad interna dentro de nuestras propiedades internacionales. • Descuentos atractivos en todos nuestros locales. • Eventos corporativos y un ambiente dinámico con fuerte espíritu de equipo.

Camarero

EUROFIRMS selecciona camareros/as profesionales para servicios de extras. En concreto, buscamos perfiles cualificados para un importante servicio ubicado en Alcorcón, el próximo lunes 15 de diciembre. Posteriormente se ofrecerán servicios de extras de manera recurrente casi todas las semanas, posibildiad de otras zonas de madrid y en Hoteles 5*.

Assistant Manager Housekeeping

JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets • Ensures knowledge and understanding of OSHA regulations are up to date. • Oversees all lost and found procedures. • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. • Inventories stock to ensure adequate supplies. • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. • Works effectively with the Engineering department on guest room maintenance needs. • Understands and complies with loss prevention policies and procedures. • Ensures all employees have proper supplies, equipment and uniforms. • Assists in supervising an effective inspection program for all guestrooms and public space. • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. • Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. • Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Assists in the review of comment cards and guest satisfaction results with employees. • Sets a positive example for guest relations. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Culinary Assistant Administrative

POSITION SUMMARY Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

CAMARERA/O DE PISOS

¡TE ESTAMOS BUSCANDO! En Hesperia World, transformamos la forma de vivir la hospitalidad. Somos un grupo líder en el sector hotelero con presencia nacional e internacional, gestionando experiencias únicas en hoteles urbanos, vacacionales y resorts. Si buscas un entorno donde la innovación, la excelencia y el talento son protagonistas, este es tu lugar. Únete a nosotros y forma parte de una compañía en constante evolución. Buscamos un/a CAMARERA/O DE PISOS para nuestro para nuestros APARTAMENTOS HESPERIA BRISTOL PLAYA ubicado en Fuerteventura. ¿Qué harás en tu día a día? • Mantener en perfecto estado de limpieza y orden las habitaciones de un hotel, office, zonas comunes y las distintas dependencias del mismo. • Cambio de ropa de cama de las habitaciones • Suministrar los dormitorios con los elementos de aseo correspondientes, así como documentos del hotel y otros complementos • Preparar las salas para reuniones, convenciones, etc. • Realizar las labores propias de lencería y lavandería • Llenar modelos y reportes diarios • Comunicación al departamento de mantenimiento cualquier desperfecto para su rápida reparación. • Organización y realización de las tareas en el tiempo establecido y atender con máxima diligencia las peticiones de los clientes

CAMARERO DE SALA / TEO

Faranda Hotels busca incorporar a su equipo un/a Camarero/a de Sala con experiencia en servicio de restauración. La persona seleccionada será responsable de ofrecer una atención excelente a los huéspedes, garantizando un servicio profesional, ágil y cordial. Funciones principales: Preparar y organizar la sala antes del servicio. Recibir y acompañar a los clientes a sus mesas. Tomar comandas y asesorar sobre cartas de comidas y bebidas. Servir alimentos y bebidas cumpliendo los estándares del hotel. Coordinar con cocina y barra para asegurar un servicio fluido. Mantener orden y limpieza en la sala. Gestionar incidencias y asegurar la satisfacción del cliente. Requisitos: Valorable inglés u otros idiomas. Disponibilidad para trabajar en turnos rotativos. Cómo aplicar: Enviar CV actualizado y disponibilidad a:Personal@celuisma.com

Runner-Housekeeping

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort — a sanctuary of serenity where the ocean, the land, and lush subtropical gardens blend effortlessly with Moorish-inspired architecture. With 462 rooms and suites divided between the vibrant Citadel and the exclusive Retreat, the resort offers breathtaking views of the Atlantic Ocean, Mount Teide, and its tropical gardens. At The Ritz-Carlton , we believe that true luxury is found in the details — and our Housekeeping – Public Areas team plays a vital role in maintaining the beauty, cleanliness, and harmony of every space in the resort. Every polished surface, every delicate scent, and every pristine corner contributes to the timeless elegance that defines our brand. JOIN OUR TEAM! …as Housekeeping Runner at The Ritz-Carlton, Abama Resort in Tenerife. Who are we looking for? We are seeking a proactive, responsible individual with great attention to detail, passionate about supporting the housekeeping operations and ensuring that all areas of the resort remain impeccable—from the lobby and hallways to outdoor spaces and public facilities. If you enjoy working in an elegant environment, are motivated by visual perfection, and take pride in creating a clean, welcoming, and well-maintained atmosphere for our guests, we want you on our team! Your main responsibilities will include: Act as a liaison between the Housekeeping team and other resort areas, ensuring the quick and efficient delivery of materials, amenities, and supplies. Transport clean linen, requested items, and equipment to guest rooms and assigned areas. Assist in restocking carts and workstations so the team has everything they need. Respond promptly to special requests from guests or team members, maintaining discretion and The Ritz-Carlton service standards. Report any issues or needs identified during your shift. Comply with safety and risk prevention standards, as well as the resort’s sustainability policies. What we expect from you... Previous experience in public area cleaning or operational support (preferably in hotels or resorts). Strong sense of organization, efficiency, and attention to detail. Positive attitude, team spirit, and commitment to quality. Good physical condition to perform continuous movement and transport tasks. Availability to work rotating shifts, including weekends and holidays. Basic level of English or Spanish (additional languages are a plus). Valid work permit for Spain. What we offer you... A competitive salary and attractive working conditions. Real opportunities for career growth and professional development within Marriott International. Access to continuous training programs focused on luxury standards, safety, and hospitality. The opportunity to travel and work in more than 9,500 hotels worldwide with exclusive employee rates (“Explore Rate”). Discounts on dining and services within the resort and across Marriott properties globally. Complimentary daily meals in the employee dining room. Uniform and professional laundry service provided. Recognition programs, celebrations, and wellness activities. Opportunities to participate in sustainability and community initiatives. Comprehensive occupational health coverage. Would you like to join our team? Apply now through MarriottCareers and become part of a workplace where elegance is built through every detail. At The Ritz-Carlton Tenerife, Abama , every space tells a story — and your work will ensure it remains impeccable, welcoming, and unforgettable. “At The Ritz-Carlton, excellence begins with care. Every gesture, every polish, every smile creates a lasting impression.” At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Resident Manager / Anantara Villa Padierna Palace Benahavís Marbella Resort

What will be your mission? WHY THIS JOB EXISTS To meet the needs of the business, our guests, and our colleagues by effectively managing all day-to-day operations of the hotel, ensuring excellence in service and operational performance What will you do? KEY DUTIES AND RESPONSIBILITIES Within this, the key responsibilities for this position are: Implement the hotel strategy across all operational departments to achieve business objectives. Provide unified leadership for all operational activities, ensuring smooth and efficient daily operations. Support and execute corporate programs and guidelines, maintaining brand standards and compliance. Act as the primary point of reference for team members and guests in the absence of the General Manager. Demonstrate leadership by example. Perform other duties as assigned by General Manager Actively support the development, training, mentoring of team members. Manage quality improvement process in areas of customer service and team member satisfaction. Motivate and build a working environment in which team members are productive and innovative. Demonstrate self-confidence, energy, and enthusiasm. Represent the hotel in public, community, and meetings using his/her effective public speaking and presentation skills. Identify and lead positive public relations and teamwork opportunities. Establish, measure, monitor, and evaluate process policies and procedures. Use problem solving methodology for decision making and follow up. Develop business plan and evaluate business trends to modify strategies.Interpret, analyze, and manage budget to meet business objectives. Provides constructive coaching and counseling to team members. Develop and train department heads to fully understand and effectively perform their job. What are we looking for? Bachelor’s degree in any related field.Minimum of 5 years of experience in hotel management operations. Luxury brand experience is desirable. Will be highly valuable that the applicants have passed a LDP´s program Previous experience in luxury is desirable. Excellent management skills, including the ability to manage details through to completion and ensure project deadlines are met.Proven experience in managing relationships with multiple stakeholders. Strong analytical skills with the ability to work well under pressure, handle multiple concurrent demands, and prioritize responsibilities effectively. Exceptional communication skills. Highly appreciated international experience and/or having performed functions in more than one hotel. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Cocinero/a media jornada en Sercotel Barcelona El Prat

Localidad: El Prat Provincia: Barcelona País: España Perfil: RESTAURACIÓN Nº Vacantes (puestos): 2 Tipo de oferta: ESPECIALISTA Funciones ¿Buscas desarrollar tus habilidades culinarias dentro del sector de la hostelería? ¿Eres un/a profesional que pones detalle en cada plato? Ven a ser parte de nuestro gran equipo de trabajo, en la posición de Cocinero/a para Sercotel Hotel Group en el nuevo hotel que vamos a abrir el próximo septiembre en el Prat Tus principales retos serán: - Preparar los alimentos según los estándares establecidos. - Cocinar platos y condimentos. - Conservar las materias primas y productos de uso en la cocina. - Brindar los diferentes servicios del hotel junto al resto del equipo, - Asegurar la correcta limpieza de los alimentos. - Cumplir con las normas de higiene y seguridad. - Mantener en perfecta limpieza y orden la cocina, equipos e instalaciones, incluyendo vajillas, cubiertos, platos, etc. - Gestión de pedidos. Requisitos ¿Qué necesitas para aplicar? - Experiencia en puesto similar de 3 a 4 años. - Valorable Grado Medio o Superior de Hotelería o Cocina. - Persona dinámica con vocación por la cocina. Se ofrece ¿Qué ofrecemos? - Contrato indefinido a jornada parcial (20hs). - Salario según convenio. - Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel - Descuentos Family & friends en hoteles Sercotel - Buen clima laboral e incorporación a un gran equipo. En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos

Spa Service Expert

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility where sea, land, and subtropical vegetation blend with architecture inspired by Moorish style. With 462 rooms and suites – spread across the vibrant Citadel and the exclusive Retreat – offering magnificent views of the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. This 5-star resort is an award-winning gastronomic destination, featuring restaurants that range from light and simple cuisine to Michelin-starred fine dining. In addition, it boasts numerous pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. On Abama’s golden sand beach, guests enjoy an exclusive area with complimentary sun loungers and umbrellas. Join our team! …as Spa Service Expert at The Ritz-Carlton Abama Resort in Tenerife!! Who we are looking for… Are you passionate about creating unique wellness experiences and delivering exceptional service? As a Spa Service Expert , you will ensure that every guest enjoys a relaxing and personalized experience from the moment they arrive at the spa. If you have great attention to detail, strong communication skills, and love working in a luxury environment, we want to meet you! Your responsibilities include… Provide general guidance to guests about the spa, including locker use, lounge areas, and hospitality stations. Offer amenities such as water, juices, or heated neck pillows to enhance guest comfort. Answer questions about spa services and hotel facilities. Escort guests to and from treatment rooms. Regularly check the system for updates and schedule changes throughout the day. Maintain cleanliness and organization in workstations, treatment rooms, lockers, and common areas. Place used linens in the designated area. Secure products and equipment at the end of each shift. Restock lockers, lounge areas, and hospitality stations with towels, linens, products, and amenities. What we expect from you… Previous experience in spa, hospitality, or customer service (preferably in luxury hotels). Excellent communication and customer service skills. Fluency in English and Spanish. Ability to work as part of a team and adapt to dynamic environments. Valid work permit in Spain. What we offer… Attractive salary above market standards. Travel worldwide with special rates at over 9,500 Marriott hotels (“Explore Rate”), also for your family, partner, and parents. Enjoy our culinary offerings with 20% discount at our hotels and 50% at the resort. Up to 75% discount on flights if you reside in Tenerife. Corporate benefits with discounts on leisure and travel. Special birthday gift. Experience the resort as a guest after one year of service – a unique opportunity! Extra pay. Innovative training programs and professional development opportunities. Growth possibilities within an international company. Complimentary meals in the employee dining room. Uniform and laundry included. Employee celebrations and events: outings, anniversaries, special weeks. Activities to contribute to the community. Comprehensive corporate medical care. (All benefit programs and bonuses are subject to internal regulations and applicable tax and social laws. There is no legal entitlement to these programs, and the employer may modify the offer at any time.) Feeling inspired? Apply on MarriottCareers with your documentation. Marriott International is an equal opportunity employer. We believe in diversity and an inclusive culture focused on people. We are committed to not discriminating based on disability, veteran status, or other protected grounds under the law. Across more than 100 award-winning properties worldwide, the Ladies and Gentlemen of The Ritz-Carlton create experiences so exceptional they linger long after the stay. We believe everyone succeeds when empowered to be creative, attentive, and compassionate. Every day we set the standard for unique luxury service and take pride in delivering excellence in care and comfort for our guests. Your role will be to ensure that The Ritz-Carlton “Gold Standards” are upheld with grace and attention every day. These values are the foundation of our culture and the reason The Ritz-Carlton is a global leader in luxury hospitality. As part of our team, you will learn and exemplify our principles, such as the Credo, Employee Promise, and Service Values. By joining The Ritz-Carlton, you become part of Marriott International’s portfolio of brands. Be where you can give your best, start your purpose, belong to an incredible global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Limpiador/a (Contrato temporal) / NH Collection MadridEurobuilding

¿Cuál será tu misión? Como Personal de Limpieza , serás responsable de proporcionar una limpieza eficiente y profesional del hotel. ¿Qué tendrás que hacer? Garantizar un alto nivel de limpieza. Completar la limpieza con puntualidad y dentro del horario asignado por la empresa. Limpiar utilizando el equipo especializado y los productos químicos proporcionados, en aplicación de la formación. Garantizar una relación productiva y profesional con los miembros del personal, los clientes y todo el personal contratista. Puede ser necesario comprobar la calidad de la limpieza en otras estancias. ¿Qué buscamos? Experiencia previa de entre 3 y 5 años en departamentos de limpieza/servicio de planta. Conocimientos de ofimática - Microsoft Office (Word, Outlook, Power Point...). Nivel mínimo intermedio de inglés. Conocimiento de los sistemas de gestión de pisos. Actitud amable, respetuosa y profesional. Planificación / Disciplina de trabajo. Orientación al cliente. Capacidad de comunicación. Trabajo en equipo. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.

Camarero/a / NH Collection MadridEurobuilding

¿Cuál será tu misión? Como Camarero(a) serás responsable de atender los pedidos y entregar comida y bebida a nuestros clientes proporcionando una excelente experiencia general al cliente. ¿Qué tendrás que hacer? Proporcionar un excelente servicio al cliente. Recibir y dar la bienvenida a todos los huéspedes de acuerdo con las normas de la empresa. Mantener un contacto directo y frecuente con los huéspedes, especialmente durante los momentos más importantes de su estancia, como el desayuno, el almuerzo, la cena y/o cualquier evento o reunión (banquetes, pausas para el café, etc.). Demostrar un excelente conocimiento de los huéspedes frecuentes, prestando atención a sus preferencias. Conocer y ofrecer los diferentes productos y servicios disponibles en el restaurante del hotel. Revisar las especialidades diarias y los cambios en el menú con el equipo de F&B correspondiente. Gestionar las reservas del restaurante. Comunicarse eficazmente con el personal de cocina para asegurarse de que los pedidos son correctos y se entregan puntualmente. Llevar a cabo el montaje y la limpieza de las mesas del restaurante y de las salas de reuniones según sea necesario. Cumplir con los procesos y procedimientos relacionados con la preparación de los productos, la calidad y el servicio de acuerdo con los estándares de la marca. Entregar los cheques y cobrar las facturas de los clientes, utilizando el sistema de punto de venta, manejando el dinero y procesando las tarjetas de crédito y débito. Identificar oportunidades para aumentar los ingresos del departamento de F&B mediante el Upselling. Garantizar que todos los outlets de F&B estén limpios, ordenados y listos para recibir a los clientes. Cumplir todas las normas y reglamentos pertinentes de sanidad y todas las directrices de atención al cliente. ¿Qué buscamos? Se valorará muy positivamente la experiencia previa desarrollando funciones similares en otras cadenas hoteleras, o industrias afines. Formación profesional en hostelería/F&B. Muy valorable dominio del idioma local y conocimientos de inglés. Conocimiento práctico de varios programas informáticos (Microsoft Office, TPV, etc.). Orientación al servicio al cliente. Capacidad de escucha activa y comunicación eficaz. Atención al detalle. Orientación comercial. Capacidad para trabajar por cuenta propia y en equipo. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.