377 Ofertas de trabajo de hotel

Commis

Your Mission, Should You Choose to Accept It… Do you have a passion for food and a hunger to grow your kitchen skills? As a Commis at The Social Hub, you’ll be the right hand to our senior chefs, supporting everything from mise-en-place to plating up the final dish. This role is all about learning on the job. Perfect for culinary school grads or entry-level pros ready to dive into a fast-paced, collaborative kitchen. You’ll work alongside a talented and supportive team, gaining hands-on experience and building the foundations for a solid culinary career. From daily prep to service rushes, your effort will be key to creating delicious guest experiences. We believe great food starts with great teamwork, so come ready to grow, get your hands dirty, and have fun along the way. Please, note that this is a "fijo discontinuo" contract, starting from May. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Assist with food preparation, mise-en-place, and kitchen setup across sections. Follow recipes and directions closely, delivering dishes with accuracy and consistency. Support plating during service, keeping things fast, clean, and delicious. Work closely with senior chefs and kitchen porters to keep the kitchen running smoothly. Help with cleaning routines and follow hygiene standards to the letter. Store and label ingredients properly while helping to manage food stock and rotation. Maintain a tidy station and pitch in wherever needed. Uphold all health and safety practices. What You’ll Have Some experience in a professional kitchen, or recently completed culinary school. Basic knowledge of kitchen tools, cooking techniques, and hygiene practices. A strong work ethic: reliable, on time, and ready to roll up your sleeves. A learning mindset: open to feedback and eager to improve. A team-first attitude with respectful communication. A sense of pride in supporting food quality and the guest experience. Fluency in Spanish, English is a plus! What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Chef de Partie / Hotel Arts Barcelona

POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Local Hospitality Outreach Partner | Flexible location!

LOCATION: Warm-weather resort destinations with strong hotel or resort networks. TowelsOn is looking for a local hospitality partner to help open doors to resorts and hotels in high-demand pool and beach destinations. This is not a traditional job ad and not a generic commission-only sales role. We are looking for someone with real local context, hospitality awareness, and access to the right people. About TowelsOn TowelsOn is a lightweight reservation system for sunbeds and other reservable resort amenities. No app. No PMS integration. No heavy IT work. Setup is included, onboarding is light, and pilot properties can often go live quickly after sharing their layout. We are currently focused on getting the first live pilot hotels with the right properties in the right locations. Who we are looking for You might be a good fit if you are: a hospitality student or recent graduate with strong local resort connections a junior hotel professional, guest-relations staff member, or local hospitality operator a freelance hotel consultant or well-connected local fixer a boutique consultant with the right connections someone who knows which resorts are serious prospects and how to reach the right decision-makers What you would do Your role is to help create qualified local opportunities, not to act as a standalone closer. You would: identify suitable resort and hotel targets in your area open conversations with GMs, owners, operations leaders, or guest-experience managers qualify whether the property has a real need help arrange a first meeting or demo support local follow-up where useful The founder steps in when needed and handles: product demos objections pricing discussions pilot terms closing and go-live What makes this interesting This role is a fit for someone who wants to: work with a hospitality product built for real resort operations use local knowledge as an advantage gain direct exposure to hotel decision-making help bring a practical, low-friction pilot offer to market build a longer-term relationship if the first pilots go well We are focused first on finding the right pilot properties and proving the model in real resort settings. But for the right partner, this can grow beyond a one-off pilot role. Strong early results could open up broader involvement over time, including a bigger role in a local market, repeated pilot introductions, or a longer-term partnership as TowelsOn expands. What we value We care much more about: local trust good judgment clear communication knowing the right properties being practical and reliable than about formal sales titles. Compensation This is structured as a partner-style role, not a standard employment position. Compensation can include: a modest fixed hourly fee a bonus for a qualified meeting an additional bonus for a hotel that goes live The exact structure depends on the location, profile, and level of involvement. Important This role is not for: mass cold outreach spam lead generation generic affiliate activity people with no hospitality context or no local access To apply Send a short note covering: your location your hospitality background what resort or hotel market you know best what kind of access or connections you realistically have why this role fits you You can also include LinkedIn or a short CV. Contact: jtuulisaari@towelson.com Website: towelson.com

Kitchen Intern / Accommodation included / Secrets Mallorca Villamil Resort & Spa

Position Overview The Kitchen Intern will support the culinary team in the daily operations of the hotel kitchen while gaining hands-on experience in a luxury hospitality environment. The intern will assist with food preparation, mise en place, and maintaining kitchen standards in accordance with the hotel’s quality and hygiene guidelines. Key Responsibilities Assist chefs with food preparation and mise en place for daily service. Support the culinary team in the preparation and presentation of dishes. Maintain cleanliness and organization in the kitchen and workstations. Follow all food safety and hygiene standards (HACCP) . Help with proper storage and labeling of food products. Participate in daily kitchen operations and service periods. Learn about menu preparation, ingredients, and culinary techniques. Collaborate with other team members to ensure smooth kitchen operations. Requirements Currently studying Culinary Arts, Gastronomy, Hospitality, or a related field . Passion for cooking and hospitality. Ability to work in a fast-paced team environment. Basic knowledge of food preparation techniques. Positive attitude and willingness to learn. Basic level of spanish ; other languages are a plus. Accommodation included What You Will Learn Professional kitchen operations in a luxury resort. International culinary standards and plating techniques. Food safety procedures and professional kitchen organization. Teamwork in a high-quality hospitality environment.

Maintenance / Hotel Arts Barcelona

POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D equivalent. Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Driver’s License At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Cook

Txoko by Martín Berasategui is a reference restaurant where Basque culinary tradition meets innovation. Our goal is to offer guests unique dining experiences, based on high-quality ingredients, creativity, and professional yet approachable service. JOIN OUR TEAM! …as a Kitchen Assistant at Txoko by Martín Berasategui . Who are we looking for…? Are you passionate about cooking and eager to learn and grow in a professional kitchen environment? As a Kitchen Assistant , you will be an essential part of the team, supporting the preparation of dishes, keeping the kitchen organized, and ensuring smooth and efficient service. If you are organized, proactive, and enjoy working in a team, this position is perfect for you. Your responsibilities will include… Assisting with ingredient preparation and mise en place according to restaurant standards. Supporting chefs and cooks to ensure dishes are delivered on time and with consistent quality. Keeping the kitchen organized, clean, and compliant with hygiene and food safety standards. Helping with cleaning and maintenance of utensils, equipment, and workstations. Following instructions from the Head Chef and learning culinary techniques. Properly storing and handling products to ensure freshness and rotation. Assisting with inventory management and stock control when needed. Maintaining a professional, positive, and collaborative attitude throughout service. What we are looking for… Previous kitchen experience (valued but not required). Genuine interest in cooking, gastronomy, and teamwork. Ability to work in a fast-paced environment under pressure. Organization, discipline, and attention to detail. Flexibility to work shifts, weekends, and holidays. Proactive attitude and willingness to learn. Good presentation, professionalism, and team spirit. Valid work permit for Spain. How we inspire you… Competitive salary aligned with fine dining standards. “Explore Rate” travel benefits at over 9,500 Marriott hotels worldwide, extended to family members, partners, and parents. 20% food & beverage discount worldwide and 50% discount on the resort’s culinary offerings. Corporate benefits program with leisure, lifestyle, and dining discounts. A special birthday surprise. A complimentary stay at the resort after your first year of service. 13th and 14th salary payments. Continuous training and professional development through our corporate university. Career growth opportunities within Michelin-level restaurants and an international company. Complimentary meals in the employee restaurant. Uniform and laundry service provided. Internal events, employee celebrations, and team-building activities. Participation in social responsibility initiatives. Comprehensive corporate medical care. (All benefits and bonus programs are subject to internal policies and applicable tax and labor regulations. There is no legal entitlement to benefit programs, and offerings may be modified by the employer at any time.) Interested? Submit your application through MarriottCareers or the restaurant portal with your CV and cover letter. Marriott International is an employer committed to equal opportunity, diversity, and inclusion. At The Ritz-Carlton, our Ladies and Gentlemen create memorable experiences guided by the Gold Standards. Your role will be to ensure that these standards are delivered every day with grace, confidence, and attention to detail. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Jefe de mantenimiento / Hyatt Regency Barcelona Tower

Forma parte de uno de los hoteles de referencia para el segmento corporativo y de eventos en Barcelona. En Hyatt Regency Barcelona Tower trabajarás en un entorno internacional, dinámico y orientado a la excelencia en el servicio. Si te motiva el ritmo urbano, los grandes retos operativos y el trabajo en equipo, aquí podrás desarrollar una carrera sólida dentro de la hospitalidad de alto nivel. Principales funciones y responsabilidades: La misión del puesto se concreta en la gestión del departamento para conseguir: servicio, calidad, objetivos, ahorro, resultados, etc. Asimismo, debe garantizar el correcto estado de todas las instalaciones del hotel y del Centro de Convenciones. Sus principales funciones se centran en: • Elaboración y gestión del presupuesto • Gestión y optimización de recursos • Búsqueda, homologación e interlocución con proveedores • Manejo del plan de mejoras del hotel • Gestión del plan de ahorro • Gestión del plan medioambiental • Creación, implantación y seguimiento de procesos • Formar, informar y controlar el cumplimiento de PRL • Lograr la satisfacción de clientes internos y externos • Gestión de los medios audiovisuales • Gestión del equipo de mantenimiento, horarios, división de tareas. • Supervisión y mantenimiento de la condición del hotel. El cargo tiene bajo su responsabilidad al equipo de Oficiales de Mantenimiento y el área de Audiovisuales. Se relaciona con todos los departamentos, especialmente, con AV y Housekeeping. A nivel externo sus principales contactos son con proveedores de instalaciones y con huéspedes alojados en el hotel. Aptitudes: • Formación en Hostelería: Formación profesional electro – mecánica y Frío Industrial y /o Ingeniería Técnica • Conocimientos de idiomas: Alto conocimiento de inglés (comprensión y diálogo) • Deberá aportar una experiencia consolidada en el desarrollo de funciones similares en edificios de funcionamiento ininterrumpido (Hoteles, hospitales, etc). Es imprescindible aportar experiencia en el manejo de equipos de personas. • Conocimientos informáticos: SAP / OFFICE • Conocimientos en electricidad, fontanería, instalaciones en general. Conocimientos en gestión departamental (presupuesto / personas)

Prácticas en Recepción / Hyatt Regency Hesperia Madrid

¿Te apasiona la hospitalidad y sueñas con formar parte de un hotel de lujo? En Hyatt Regency Hesperia Madrid buscamos un/a Becario/a de Recepción para unirte a nuestro equipo de Front Office. Aprende y desarrolla tus habilidades en un entorno dinámico, ofreciendo un servicio excepcional a nuestros huéspedes. Responsabilidades principales: Dar la bienvenida a los huéspedes, realizar check-ins y check-outs siguiendo los estándares de calidad del hotel. Gestionar solicitudes y consultas de los clientes, asegurando su satisfacción en todo momento. Asistir en la gestión y actualización de reservas en el sistema de gestión hotelera (PMS). Apoyar en la resolución de incidencias y garantizar la satisfacción de los clientes. Colaborar con otros departamentos para garantizar una experiencia fluida y memorable para los huéspedes. Realizar tareas administrativas relacionadas con la recepción, como la gestión de correspondencia y reportes diarios. Requisitos: Estudiante o recién graduado/a en Turismo, Gestión Hotelera o áreas relacionadas. Nivel avanzado de español e inglés (otros idiomas serán valorados). Habilidades de comunicación, atención al detalle y orientación al cliente. Conocimientos básicos de sistemas de gestión hotelera y herramientas informáticas como Excel. Actitud positiva, proactividad y capacidad para trabajar en equipo. ¿Qué ofrecemos? Experiencia práctica en un hotel de 5 estrellas reconocido internacionalmente. Mentoría directa de profesionales del área de recepción y hospitalidad. Comidas incluidas durante el turno de trabajo. Certificado oficial de prácticas y referencias al finalizar. Posibilidad de incorporación al equipo tras finalizar las prácticas (según desempeño).

Laundry Attendant (Sickness Cover) / W Barcelona

POSITION SUMMARY Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

5* Hotel Ayudante Camarero/a

Como Ayudante de Camarero en nuestro hotel de 5 estrellas, desempeñarás un papel esencial en la creación de una experiencia gastronómica excepcional para nuestros huéspedes. Trabajarás en estrecha colaboración con el equipo de servicio para garantizar un servicio impecable, manteniendo los estándares de calidad y la atención al detalle que caracterizan a nuestro establecimiento de lujo. RESPONSABILIDADES: ● Asistir al equipo de camareros en la preparación y configuración de mesas, asegurando que estén listas para recibir a los huéspedes. ● Colaborar en el servicio de alimentos y bebidas, sirviendo platos y bebidas de manera elegante y profesional. ● Mantener un conocimiento actualizado sobre el menú y las opciones disponibles, respondiendo a las preguntas de los huéspedes de manera informativa. ● Colaborar en la limpieza y despeje de mesas de manera eficiente y discreta durante el servicio. ● Asistir en la reposición de suministros y utensilios necesarios para el servicio. ● Coordinar con el personal de cocina y bar para garantizar la entrega puntual y coordinada de alimentos y bebidas. ● Colaborar con el equipo para mantener la limpieza y organización del área de comedor. ● Participar en la formación continua para mejorar las habilidades y conocimientos relacionados con el servicio en un entorno de 5 estrellas. ● Colaborar con el personal de servicio y otros departamentos para garantizar una experiencia integral y memorable para los huéspedes.

Recepcionista (Temporada)

Descripción de la empresa Upscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. Descripción del empleo Reportando al Front Office Manager o a la persona que le sustituya, será responsable de ofrecer un servicio de alta calidad que garantice la satisfacción del huésped, anticipándose a sus necesidades y gestionando con eficacia sus solicitudes y peticiones especiales. MISIÓN DEL PUESTO: Proporcionar una atención excelente durante el check-in, la estancia y el check-out, respondiendo con prontitud, eficiencia y cortesía. Gestionar reservas, cambios y asignaciones de habitaciones, asegurando la correcta actualización del PMS y el cumplimiento de los estándares del hotel. Controlar cuentas de huéspedes y facturación, garantizando que los cargos sean correctos y se registren en el momento oportuno. Aplicar estrictamente los procedimientos de seguridad en transacciones con tarjeta y efectivo, emisión de llaves, protección de datos y confidencialidad del huésped. Mantener una comunicación fluida con los distintos departamentos (especialmente Housekeeping), asegurando una coordinación eficaz de prioridades y necesidades operativas. Registrar y documentar con precisión incidencias, solicitudes, mensajes y seguimientos, distribuyéndolos según los procedimientos internos. Identificar oportunidades de upselling y promover los servicios e instalaciones del hotel, desde un enfoque de asesoramiento al huésped. Dar soporte en necesidades de conserjería/Guest Relations cuando sea necesario, asegurando una experiencia cuidada y coherente con un entorno 5*. Mantener el área de recepción ordenada y profesional, cumpliendo con estándares de imagen y servicio. Requisitos • Formación en Turismo / Gestión Hotelera (valorable). • Idiomas: español e inglés imprescindibles . Francés muy valorable . • Experiencia mínima 1 año en puesto similar, preferiblemente en hotel 5 y/o lujo *. • Conocimientos de herramientas Microsoft Office/Windows. • Conocimiento del PMS OPERA (valorable o requerido, según necesidad). • Habilidades interpersonales, orientación al detalle y capacidad de resolución de incidencias. • Persona responsable y confiable, con capacidad para trabajar bajo presión en entornos dinámicos. • Trabajo en equipo, escucha activa y empatía. • Turnos rotativos (mañana y tarde). • Jornada completa. • Contrato Fijo-Discontinuo Información adicional ¿Qué ofrecemos? Beneficios exclusivos en hoteles del grupo Accor en todo el mundo, para que disfrutes de experiencias únicas dentro de nuestra red internacional. Retribución flexible con opciones como restaurante, transporte y mutua privada. Parking para bicicletas y patinetes , con punto de carga. Un entorno de trabajo dinámico, multicultural y motivador , rodeado de profesionales apasionados por la hospitalidad de lujo. Oportunidades de desarrollo profesional , tanto dentro de la propiedad como en otros hoteles de la marca en cualquier parte del mundo. Formación continua a través de nuestra plataforma Learn Your Way , diseñada para impulsar tu talento y tu crecimiento profesional.

Jefe/a de sector- F&B supervisor / Dreams Lanzarote Playa Dorada Resort & Spa

Funciones principales: Realizar de manera autónoma y cualificada las funciones de control y supervisión de su área de responsabilidad. Cumplimiento de las tareas marcadas en el check-list diario. Organizar y coordinar a todo el personal de su área, optimizando los recursos humanos y materiales que el hotel proporciona. Asegurar la buena imagen y excelencia de trato al cliente de su equipo. Atender las quejas y sugerencias de los clientes y colaboradores. Recibir, despedir, ubicar y aconsejar a los clientes sobre los menús y bebidas. Atender personalmente aquellas mesas que por su categoría o importancia así lo requieran. Dirigir la venta de aquellos productos que más interesan al hotel. Velar por el buen uso y funcionamiento de los procedimientos operativos de su departamento. Supervisar el estado de limpieza de todos los puntos de venta y los equipos de trabajo. Informar a mantenimiento de desperfectos del área y coordinar aquellos trabajos que pudieran afectar a la operativa diaria. Controlar los inventarios de alimentos, bebidas y material. Supervisar montajes y servicios. Controlar el cumplimiento de los procedimientos y estándares de calidad establecidos. Controlar que la facturación esté correctamente cargada en sistema. Velar por el cumplimiento de la normativa de APPCC y cumplir con los protocolos establecidos de seguridad, higiene y protección medioambiental. Requisitos: Técnico Superior en Restauración, FPII Hostelería y/o Turismo Valorable alto conocimiento de inglés (comprensión y diálogo); deseable otros idiomas (alemán y francés) Buen manejo del TPV Conocimientos a nivel usuario del paquete office. Conocimientos técnicos relacionados con el puesto: protocolo, enología, gestión de costes, servicio de alto nivel, decoración, etc. Competencias: Vocación de servicio. Orientación al cliente. Liderazgo de equipos. Trabajo en equipo. Experiencia: Deberá aportar una experiencia consolidada en el desarrollo de funciones similares preferiblemente en hoteles de 4 o 5* (mínimo 2 años).