378 Ofertas de trabajo de hotel

Bartender / Hotel Arts Barcelona

POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

AsstMgr-Restaurant

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: a tranquil oasis where ocean views, lush subtropical gardens, and Moorish-inspired architecture blend seamlessly. Its 462 rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, enjoy breathtaking views of the Atlantic Ocean and Mount Teide. A renowned gastronomic destination in its own right, this 5-star Tenerife resort features world-class restaurants ranging from relaxed dining to Michelin-starred cuisine. Among them, Restaurant Mirador stands out as a refined fine dining venue, offering an elevated culinary experience inspired by exceptional produce, creativity, and an unforgettable setting. JOIN OUR TEAM As Assistant Manager – Restaurant Mirador Who are we looking for? Are you passionate about fine dining and luxury hospitality leadership? As Assistant Manager of Restaurant Mirador , you will play a key role in supporting the Restaurant Manager in the overall management of the outlet, ensuring every service reflects The Ritz-Carlton Gold Standards and consistently exceeds guest expectations. You will act as an operational leader and role model, driving excellence within the team while delivering an outstanding and memorable dining experience. Your Key Responsibilities Support the daily management of Restaurant Mirador, ensuring seamless and impeccable service. Lead, motivate, and develop the team, fostering a culture of excellence, engagement, and genuine care. Oversee service flow (mise en place, timing, coordination between kitchen and front of house, and closing procedures). Ensure compliance with quality standards, hygiene regulations, and food safety protocols. Manage reservations, seating allocation, and capacity control to optimize the guest journey. Handle guest feedback and resolve any issues with professionalism, empathy, and efficiency. Collaborate closely with the Culinary and Sommelier teams to deliver a holistic fine dining experience. Monitor inventory, ordering processes, operational costs, and productivity ratios. Drive upselling initiatives and promote the restaurant’s culinary and wine offerings. Assume full responsibility for the outlet in the Restaurant Manager’s absence. What We Are Looking For Previous experience in a supervisory or Assistant Manager role within a fine dining or luxury restaurant environment. Strong leadership skills with the ability to manage and inspire diverse teams. Exceptional attention to detail and passion for service excellence. Solid knowledge of gastronomy and wine service (sommelier training is an asset). Financial awareness and experience in cost control and profitability management. Fluency in Spanish and English (additional languages are a plus). Knowledge of quality standards and food safety regulations. Valid work permit for Spain. How We Inspire You Working with us means contributing to unforgettable guest experiences while growing within a globally recognized luxury hospitality brand. Competitive salary above market standards. “Explore Rate” employee travel program across more than 9,500 hotels worldwide. 20% discount on F&B within the group globally. 50% discount on local F&B offerings. Up to 75% discount on flights for Tenerife residents. Corporate benefits and lifestyle discounts. 13th and 14th salary payments. Access to innovative training programs and corporate university. Real international career development opportunities. Complimentary employee dining. Uniform and laundry service provided. Employee events and celebrations. Corporate social responsibility initiatives. Comprehensive company medical coverage. (All benefit programs are subject to company regulations and applicable laws.) At more than 100 award-winning properties worldwide, the Ladies and Gentlemen of The Ritz-Carlton Hotel Company create exceptional experiences that stay with guests long after they depart. By joining us, you become part of the global portfolio of brands under Marriott International , where you can do your best work, find your purpose, belong to an extraordinary global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Assistant Restaurant Manager / Hotel Arts Barcelona

JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

2º Maître (Temporal) / NH Collection Villa de Bilbao

Como 2º Maitre , serás responsable de gestionar y organizar las actividades y servicios de un establecimiento de F&B del hotel (restaurante, salón, servicio de habitaciones, etc.) en el esfuerzo continuo del hotel por ofrecer un servicio excepcional a los huéspedes y rentabilidad financiera. ¿Qué tendrás que hacer? Gestionar las operaciones diarias, garantizando los procesos y procedimientos relacionados con la preparación de los productos, la calidad y el servicio y el cumplimiento de las normas de la marca. Organizar, coordinar y asignar las actividades, tareas y turnos del personal del restaurante. Supervisar el servicio de todos los miembros del equipo de F&B para todas las áreas bajo su responsabilidad. Asegurarse de que los miembros del equipo conocen y ofrecen los diferentes productos y servicios disponibles en el restaurante del hotel. Asegurarse de que toda la información comunicada por el departamento comercial interno del hotel es recibida y ejecutada correctamente por el equipo de F&B. Junto con el responsable correspondiente, trabajar en la planificación del menú de acuerdo con los criterios de calidad de la empresa. Elaboración de escandallos de los desayunos. Supervisar el montaje de las salas del hotel en la organización de eventos, organizando la disposición de las salas en base a la información transmitida por el departamento comercial. Mantener un contacto directo y frecuente con los huéspedes para asegurar que se cumplen sus expectativas. Demostrar un excelente conocimiento de los huéspedes frecuentes prestando atención a sus preferencias. Gestionar y controlar los comentarios, sugerencias y quejas de los huéspedes, creando y ejecutando planes de acción. Desarrollar e implementar procedimientos para gestionar la calidad de las áreas de F&B. Identificar oportunidades para incrementar los ingresos del Departamento de F&B mediante Upselling. Controlar los gastos en todas las áreas bajo su responsabilidad y participar en la preparación del presupuesto anual del departamento. Reclutar, entrevistar y formar a los miembros del equipo. Supervisar, comentar y reconocer el rendimiento y el desarrollo de los miembros del equipo. Garantizar el cumplimiento de las normas de salud, seguridad, higiene y concienciación sobre el alcohol. ¿Qué buscamos? Es una oportunidad muy buena para quien quiera acumular experiencia y ascender en el departamento de F&B. Buscamos: Disponibilidad del 1 de Junio al 20 de Diciembre. Al menos 1-2 años de experiencia en supervisión como jefe de sector, ayudante de maître o como 2º maître ya en funciones. Integración en un equipo joven. Formación profesional en hostelería/F&B. Imprescindible dominio del idioma local e inglés. Conocimiento práctico de varios programas informáticos (Microsoft Office, TMS, etc.) y del sistema POS. Orientación a resultados y al detalle. Excelentes dotes de organización y liderazgo. Alto nivel de conocimiento comercial y capacidad de venta. Habilidades interpersonales y de comunicación. Capacidad para reconocer y resolver problemas de forma eficaz. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.

Jefe/a de sector- F&B supervisor / Dreams Lanzarote Playa Dorada Resort & Spa

Funciones principales: Realizar de manera autónoma y cualificada las funciones de control y supervisión de su área de responsabilidad. Cumplimiento de las tareas marcadas en el check-list diario. Organizar y coordinar a todo el personal de su área, optimizando los recursos humanos y materiales que el hotel proporciona. Asegurar la buena imagen y excelencia de trato al cliente de su equipo. Atender las quejas y sugerencias de los clientes y colaboradores. Recibir, despedir, ubicar y aconsejar a los clientes sobre los menús y bebidas. Atender personalmente aquellas mesas que por su categoría o importancia así lo requieran. Dirigir la venta de aquellos productos que más interesan al hotel. Velar por el buen uso y funcionamiento de los procedimientos operativos de su departamento. Supervisar el estado de limpieza de todos los puntos de venta y los equipos de trabajo. Informar a mantenimiento de desperfectos del área y coordinar aquellos trabajos que pudieran afectar a la operativa diaria. Controlar los inventarios de alimentos, bebidas y material. Supervisar montajes y servicios. Controlar el cumplimiento de los procedimientos y estándares de calidad establecidos. Controlar que la facturación esté correctamente cargada en sistema. Velar por el cumplimiento de la normativa de APPCC y cumplir con los protocolos establecidos de seguridad, higiene y protección medioambiental. Requisitos: Técnico Superior en Restauración, FPII Hostelería y/o Turismo Valorable alto conocimiento de inglés (comprensión y diálogo); deseable otros idiomas (alemán y francés) Buen manejo del TPV Conocimientos a nivel usuario del paquete office. Conocimientos técnicos relacionados con el puesto: protocolo, enología, gestión de costes, servicio de alto nivel, decoración, etc. Competencias: Vocación de servicio. Orientación al cliente. Liderazgo de equipos. Trabajo en equipo. Experiencia: Deberá aportar una experiencia consolidada en el desarrollo de funciones similares preferiblemente en hoteles de 4 o 5* (mínimo 2 años).

University Intern-Europe

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility, where sea, land, and subtropical vegetation effortlessly combine with iconic, Moorish-inspired architecture. The 462 guest rooms and suites – divided between the vibrant Citadel and the exclusive Retreat – enjoy magnificent views over the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. An award-winning gastronomic destination in its own right, this 5-star resort in Tenerife’s world-class restaurants range from light, simple cooking to Michelin-starred gourmet cuisine. Providing a haven of escape, this timeless island resort features numerous swimming pools, a 2500m2 Spa & Fitness Center, and the largest Ritz Kids in Europe. Where the shore meets the sea, guests can benefit from an exclusive area on the golden sandy beach of Abama, equipped with complimentary use of sunbeds and umbrellas. Join Our Team! …as a University Intern – Europe at The Ritz-Carlton Abama Resort in Tenerife . We offer university internship opportunities across various departments of the hotel. These internships are designed for students who wish to gain hands-on experience in luxury hospitality , develop professional skills, and be part of an international, service-driven environment. Internships may take place in operational and administrative areas , depending on availability and the student’s field of study. As a University Intern , you will support your assigned department in daily operations, learning how teamwork and service excellence contribute to creating exceptional guest experiences. Under the supervision of experienced professionals, you will apply your academic knowledge in a real-world setting and develop key skills for your future career. What We Are Looking For You have a natural ability to communicate, making guests feel valued and understood from the very first interaction Ideally, you have gained initial practical experience in hospitality, reservations, or customer service You enjoy working as part of a team and thrive in a collaborative environment where everyone works toward a shared goal Your enthusiasm for delivering personalized and genuine service builds trust in every interaction You communicate confidently in English and Spanish ; knowledge of German is a plus You already hold a valid work permit for Spain Candidate Profile Currently enrolled in a Bachelor’s or Master’s degree program Internship must be mandatory or recognized by the university (as applicable) Genuine interest in hospitality, tourism, management, or related fields Positive and proactive attitude with a strong service orientation Ability to work effectively in a multicultural, team-based environment Fluency in Spanish and English ; additional languages are an advantage Professionalism, responsibility, and strong willingness to learn Valid right to work in Spain a tr th, tr td tr th Internship Conditions & Benefits We offer two compensation options: Option A Accommodation provided by the company €300 gross per month Option B No accommodation provided €500 gross per month Additional Details Meals included at the staff canteen during working hours only Operational trainees : Uniform provided; interns must bring comfortable black shoes Kitchen trainees : Uniform provided; interns must bring kitchen shoes and their own knife set Administrative trainees : No uniform provided; business attire in line with grooming standards is required Laundry service for uniforms is available at the hotel for both operational and administrative areas (All benefit & bonus programs are subject to individual company regulations. Tax & Social Benefit laws apply and any tax deductions are being handled via payroll adjustments. There is no legal entitlement to the programs and the employer can adjust the offer at any time). Have we sparked your interest? Then apply here on MarriottCareers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Recepcionista (Temporada)

Descripción de la empresa Upscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. Descripción del empleo Reportando al Front Office Manager o a la persona que le sustituya, será responsable de ofrecer un servicio de alta calidad que garantice la satisfacción del huésped, anticipándose a sus necesidades y gestionando con eficacia sus solicitudes y peticiones especiales. MISIÓN DEL PUESTO: Proporcionar una atención excelente durante el check-in, la estancia y el check-out, respondiendo con prontitud, eficiencia y cortesía. Gestionar reservas, cambios y asignaciones de habitaciones, asegurando la correcta actualización del PMS y el cumplimiento de los estándares del hotel. Controlar cuentas de huéspedes y facturación, garantizando que los cargos sean correctos y se registren en el momento oportuno. Aplicar estrictamente los procedimientos de seguridad en transacciones con tarjeta y efectivo, emisión de llaves, protección de datos y confidencialidad del huésped. Mantener una comunicación fluida con los distintos departamentos (especialmente Housekeeping), asegurando una coordinación eficaz de prioridades y necesidades operativas. Registrar y documentar con precisión incidencias, solicitudes, mensajes y seguimientos, distribuyéndolos según los procedimientos internos. Identificar oportunidades de upselling y promover los servicios e instalaciones del hotel, desde un enfoque de asesoramiento al huésped. Dar soporte en necesidades de conserjería/Guest Relations cuando sea necesario, asegurando una experiencia cuidada y coherente con un entorno 5*. Mantener el área de recepción ordenada y profesional, cumpliendo con estándares de imagen y servicio. Requisitos • Formación en Turismo / Gestión Hotelera (valorable). • Idiomas: español e inglés imprescindibles . Francés muy valorable . • Experiencia mínima 1 año en puesto similar, preferiblemente en hotel 5 y/o lujo *. • Conocimientos de herramientas Microsoft Office/Windows. • Conocimiento del PMS OPERA (valorable o requerido, según necesidad). • Habilidades interpersonales, orientación al detalle y capacidad de resolución de incidencias. • Persona responsable y confiable, con capacidad para trabajar bajo presión en entornos dinámicos. • Trabajo en equipo, escucha activa y empatía. • Turnos rotativos (mañana y tarde). • Jornada completa. • Contrato Fijo-Discontinuo Información adicional ¿Qué ofrecemos? Beneficios exclusivos en hoteles del grupo Accor en todo el mundo, para que disfrutes de experiencias únicas dentro de nuestra red internacional. Retribución flexible con opciones como restaurante, transporte y mutua privada. Parking para bicicletas y patinetes , con punto de carga. Un entorno de trabajo dinámico, multicultural y motivador , rodeado de profesionales apasionados por la hospitalidad de lujo. Oportunidades de desarrollo profesional , tanto dentro de la propiedad como en otros hoteles de la marca en cualquier parte del mundo. Formación continua a través de nuestra plataforma Learn Your Way , diseñada para impulsar tu talento y tu crecimiento profesional.

5* Hotel Ayudante Camarero/a

Como Ayudante de Camarero en nuestro hotel de 5 estrellas, desempeñarás un papel esencial en la creación de una experiencia gastronómica excepcional para nuestros huéspedes. Trabajarás en estrecha colaboración con el equipo de servicio para garantizar un servicio impecable, manteniendo los estándares de calidad y la atención al detalle que caracterizan a nuestro establecimiento de lujo. RESPONSABILIDADES: ● Asistir al equipo de camareros en la preparación y configuración de mesas, asegurando que estén listas para recibir a los huéspedes. ● Colaborar en el servicio de alimentos y bebidas, sirviendo platos y bebidas de manera elegante y profesional. ● Mantener un conocimiento actualizado sobre el menú y las opciones disponibles, respondiendo a las preguntas de los huéspedes de manera informativa. ● Colaborar en la limpieza y despeje de mesas de manera eficiente y discreta durante el servicio. ● Asistir en la reposición de suministros y utensilios necesarios para el servicio. ● Coordinar con el personal de cocina y bar para garantizar la entrega puntual y coordinada de alimentos y bebidas. ● Colaborar con el equipo para mantener la limpieza y organización del área de comedor. ● Participar en la formación continua para mejorar las habilidades y conocimientos relacionados con el servicio en un entorno de 5 estrellas. ● Colaborar con el personal de servicio y otros departamentos para garantizar una experiencia integral y memorable para los huéspedes.

Sommelier / MB** Restaurant

Internationally recognized, MB** by Martín Berasategui is a benchmark of haute cuisine, where culinary creativity, technical excellence, and impeccable service converge to deliver an unforgettable dining experience. Every detail —from ingredients to service— is carefully crafted to delight, inspire, and create lasting memories. JOIN OUR TEAM …as a Sommelier at MB** by Martín Berasategui. Who are we looking for…? Are you passionate about wine, fine dining, and creating extraordinary guest experiences? As a Sommelier , you will be responsible for curating, presenting, and pairing wines that elevate every dish and enhance the overall dining experience. You will be the expert guiding guests through our extensive wine list, offering thoughtful recommendations, and ensuring a seamless and elegant wine service. Your expertise, attention to detail, and passion for hospitality will help create memorable experiences in a Michelin-starred environment. If you thrive in a high-pressure, luxury gastronomy setting and want to grow professionally in one of the world’s top restaurants, we would love to meet you. Your responsibilities will include… Presenting, recommending, and serving wines to guests according to the highest standards of fine dining. Curating wine pairings that complement the tasting menus and seasonal offerings. Managing the wine cellar inventory, storage, and rotation with precision. Maintaining the organization, cleanliness, and presentation of the wine cellar, service stations, and all wine-related areas. Conducting wine tastings, training, and guidance for staff to ensure consistent service excellence. Keeping up-to-date with wine trends, new vintages, and industry developments. Assisting in the development and updating of the restaurant’s wine list in collaboration with the Head Sommelier and Chef. Ensuring all service interactions with guests are professional, elegant, and knowledgeable. Coordinating with the front-of-house team to ensure smooth and timely service during all services. Maintaining impeccable personal presentation and adhering to the restaurant’s Gold Standards. What we are looking for… Proven experience as a Sommelier in Michelin-starred or fine dining restaurants. Exceptional knowledge of wine regions, vintages, and pairing techniques. Strong communication, interpersonal, and customer service skills. Ability to work effectively as part of a high-performing team in a fast-paced environment. Passion for luxury hospitality and attention to detail. Flexibility to work shifts, weekends, and holidays. Fluent in Spanish and English; additional languages are an advantage. Excellent grooming, professional demeanor, and proactive attitude. Valid work authorization for Spain. How we inspire you… Competitive salary aligned with fine dining and Michelin-star standards. “Explore Rate” travel benefits at over 9,500 Marriott hotels worldwide, extended to family members, partners, and parents. 20% food & beverage discount worldwide and 50% discount on the resort’s culinary offerings. Corporate benefits program with leisure, lifestyle, and dining discounts. A special birthday surprise. A complimentary stay at the resort after your first year of service. 13th and 14th salary payments. Continuous training and professional development through our corporate university. Career growth opportunities within Michelin-level restaurants and an international company. Complimentary meals in the employee restaurant. Uniform and laundry service provided. Internal events, employee celebrations, and team-building activities. Participation in social responsibility initiatives. Comprehensive corporate medical care. (All benefits and bonus programs are subject to internal policies and applicable tax and labor regulations. There is no legal entitlement to benefit programs, and offerings may be modified by the employer at any time.) Interested? Apply through MarriottCareers with your application documents. Marriott International is an equal opportunity employer, committed to fostering a diverse and inclusive workforce. At MB** by Martín Berasategui, our team creates unforgettable gastronomic experiences guided by the Gold Standards . Your role as Sommelier will ensure these standards are delivered with expertise, elegance, and precision, contributing to the excellence and reputation of the restaurant.is a benchmark of haute cuisine, where culinary creativity, technical excellence, and impeccable service converge to deliver an unforgettable dining experience. Every detail —from ingredients to service— is carefully crafted to delight, inspire, and create lasting memories. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Guest Experience Supervisor / Hotel Arts Barcelona

POSITION SUMMARY Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests. Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Director of Food & Beverage

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: a tranquil oasis where ocean views, volcanic landscapes, and subtropical gardens blend seamlessly with Moorish-inspired architecture. Its 462 rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, offer breathtaking views of the Atlantic Ocean, Mount Teide, or our lush gardens. A celebrated gastronomic destination, the resort features world-class restaurants, including Michelin-starred fine dining. With multiple swimming pools, a 2,500 m² Spa & Fitness Center, the largest Ritz Kids in Europe, and an exclusive beach area, we offer an unparalleled luxury escape in Tenerife. JOIN OUR TEAM …as Director of Food & Beverage at The Ritz-Carlton Abama Resort. Who we are looking for We are seeking a strategic and visionary hospitality leader with a passion for culinary excellence and luxury service. As Director of Food & Beverage, you will be responsible for defining and leading the overall F&B strategy of the resort, ensuring a distinctive, profitable, and world-class gastronomic offering aligned with The Ritz-Carlton Gold Standards. Your leadership will be instrumental in inspiring multidisciplinary teams, elevating the guest experience, and reinforcing the resort’s positioning as an internationally recognized culinary destination. Key Responsibilities Develop and execute the comprehensive Food & Beverage strategy in alignment with the resort’s vision and The Ritz-Carlton Gold Standards. Oversee all F&B operations, including restaurants, bars, banqueting, events, in-room dining, and specialty concepts. Ensure exceptional, innovative, and memorable dining experiences across all guest touchpoints. Lead, mentor, and develop high-performing teams, fostering a culture of excellence, creativity, and engagement. Drive financial performance through strategic budget management, cost control, revenue optimization, and inventory oversight. Analyze financial and guest satisfaction metrics, implementing continuous improvement initiatives. Partner closely with Marketing and Revenue Management to position and promote the resort’s culinary concepts. Ensure compliance with quality standards, brand presentation, food safety regulations (HACCP), and legal requirements. Champion culinary innovation and emerging trends to strengthen the resort’s reputation and competitive edge. Lead recruitment, training, performance management, and succession planning within the F&B division. Represent the resort at culinary events, strategic partnerships, and with key suppliers. What we expect from you Proven experience as Director of Food & Beverage or Assistant Director of Food & Beverage in luxury hotels, high-volume resorts, or renowned gastronomic destinations. Strong financial acumen with demonstrated P&L management expertise. Inspirational leadership style with the ability to manage large, multicultural teams. In-depth knowledge of international culinary trends and diverse dining concepts. Strong results orientation with a commitment to operational excellence and guest satisfaction. Strategic thinking, analytical skills, and the ability to thrive in a dynamic environment. Fluency in English and Spanish; additional languages are highly valued. Valid work permit for Spain. How we inspire you Being part of The Ritz-Carlton means creating experiences guests will remember for a lifetime. Here, your leadership will directly impact the resort’s culinary reputation and the development of exceptional talent. Competitive salary above market level and flexible compensation package. Explore Rate across more than 9,500 Marriott hotels worldwide (extended to immediate family). 20% discount on F&B at Marriott hotels and 50% discount on the resort’s culinary offerings. Up to 75% discount on flights from Tenerife to mainland Spain (for residents). Corporate benefits in leisure, travel, and wellness. Continuous training through our corporate university. Real international career growth and development opportunities. Complimentary employee dining. Team events and celebrations. Participation in social responsibility initiatives. (Benefits subject to applicable internal policies and tax regulations.) Have we sparked your interest? Submit your application through MarriottCareers with your supporting documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive culture, committed to non-discrimination on any protected basis. At The Ritz-Carlton, our Ladies and Gentlemen create extraordinary experiences guided by our Gold Standards. Here, you will take pride in your work, grow professionally, and be part of a brand synonymous with genuine luxury. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Cook-Lead

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility where the sea, land, and subtropical vegetation blend with architecture inspired by Moorish design. With 462 rooms and suites, world-class restaurants — including Michelin-starred concepts — and an internationally recognized culinary offering, the resort is a gastronomic destination in its own right. JOIN OUR TEAM! …as a Demi Chef at The Ritz-Carlton Abama Resort, Tenerife . Who are we looking for? We are looking for a Demi Chef with a passion for gastronomy, a proactive attitude, attention to detail, and a strong desire to grow professionally within an international environment of culinary excellence. As a Demi Chef , you will support the Chef de Partie and the kitchen team in the preparation and execution of dishes, ensuring that every service meets the highest standards of quality, presentation, and consistency expected from a luxury dining experience. Your responsibilities will include… Supporting the Chef de Partie in organizing and executing service within your assigned section. Preparing and cooking dishes according to established recipes, standards, and procedures. Ensuring proper mise en place before each service. Maintaining the highest standards of quality, flavor, and presentation in every preparation. Ensuring strict compliance with hygiene, food safety, and cleanliness standards in your work area. Collaborating actively with the rest of the kitchen team to ensure a smooth and efficient service. Assisting with the receiving, storage, and control of ingredients and products. Contributing to maintaining order and organization in the kitchen. Continuously learning and developing within the culinary team. What we are looking for in you… Previous experience as a Commis Chef or Demi Chef de Partie in restaurants, 4★/5★ hotels, or demanding gastronomic environments. Culinary or gastronomy training. Passion for cooking and strong attention to detail. Positive attitude and ability to work as part of a team. Ability to work under pressure in fast-paced service environments. Strong organizational skills, discipline, and commitment to quality. Willingness to learn and grow within a high-level culinary environment. Availability to work shifts, weekends, and holidays. Valid work permit for Spain. How we inspire you… Competitive salary package aligned with the role. “Explore Rate” travel benefits across more than 9,500 Marriott International hotels , extended to family and partners. 20% discount on food and beverages worldwide and 50% discount within the resort’s dining outlets . Complimentary stay at the resort after your first year. 13th and 14th salary payments. Continuous training and professional development through our corporate university. International career growth opportunities within the group. Meals provided at the employee restaurant. Uniform and laundry service. Internal events and team-building activities. Comprehensive corporate healthcare coverage. (All benefits are subject to internal policies and applicable legislation.) Interested? Submit your application through the resort’s portal or MarriottCareers with your CV and cover letter. At Marriott International , we are committed to equal opportunity, diversity, and inclusion. At The Ritz-Carlton , our Ladies and Gentlemen create memorable experiences guided by our Gold Standards . As part of the culinary team, your contribution will help deliver exceptional dining experiences with excellence, dedication, and passion every day.✨ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.