268 Ofertas de trabajo de hotel

Server / W Barcelona (March)

POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Groups Sales Coordinator / Kimpton Vividora Barcelona

What's the job? As Groups Coordinator you will coordinate the reservations, room blocks and contracts for large groups. You'll report to the Assistant Commercial Director & Commercial Director. Your day-to-day * Manage and coordinate all group requests (corporate, incentives, conferences, weddings, and social events). * Prepare and send quotations, contracts, and personalized proposals in accordance with hotel standards. * Coordinate with internal departments (banquets, F&B, rooms, housekeeping, front office, revenue management) to ensure flawless execution of events. * Accurately produce and revise all sales contracts, rate agreements, and banquet / catering event orders. * Follow up on group payments, deposits, and invoicing in line with hotel policies. * Monitor compliance with contractual deadlines and cancellation policies. * Update the hotel management system (PMS/CRM) with reservations, changes, and group logistics details. * Conduct site inspections with prospective clients and attend planning meetings. * Maintain the highest service and hospitality standards in line with a five-star property. * Achieve personal and team goals as assigned. * Maintain group blocks, rooming lists, and reservations in the system. * Work closely with other hotel departments to facilitate services agreed upon by the sales office and clients. * Negotiate guest room rates, meeting room rentals, function space, and/or hotel services within approved booking guidelines. * Follow up with clients regularly before, during and after departure to ensure satisfaction and secure future bookings. * Prepare for each group's arrival, prepare group history, billing information, deposits, filing, VIP information, correspondence, etc.; interact with booking contacts as needed. Correctly record group rooms and revenue in the property management system. * Support the Director of Sales in commercial strategies and group acquisition campaigns. Qualifications & Skills * Bachelor's degree in hospitality or related field. * Previous +2 years' experience in group sales, event coordination, or hospitality sales, ideally within a luxury hotel environment. * Must be fluent in local language and English, additional languages will be highly valuable. * Experience with entertainment groups will be highly valuable. * Strong communication and negotiation skills. * Excellent organizational skills and attention to detail. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. * Ability to work and manage multiple projects simultaneously. * Knowledge of hotel management systems (PMS/CRM, Opera, Delphi, or similar). What to expect from us * Discounted international room rates. * Room for professional growth in one of the largest hospitality companies. * Training programmes and access to IHG's training tool. * Meals whilst on duty. * Private health insurance discount. * Kimpton Benefits: our platform with exclusive discounts for employees. * Cool work environment and lots of fun

Botones - Aparca-coches

Hotel Vistabella , hotel 5 estrellas situado en Roses, Costa Brava , disfruta de una ubicación privilegiada frente al mar Mediterráneo, con acceso directo a una tranquila cala y al Camí de Ronda , que recorre el litoral de la Costa Brava. Un entorno exclusivo donde la atención personalizada y el cuidado del detalle son esenciales para ofrecer una experiencia memorable a nuestros huéspedes. Somos una empresa consolidada en la industria de la hospitalidad, con un equipo de entre 51 y 110 empleados , en la que se valoran la profesionalidad, la actitud de servicio y la vocación por el cliente. Buscamos Botones / Aparca-coches Se ofrece puesto de Botones / Aparca-coches para la temporada de abril a octubre de 2026 . Este rol es clave dentro de nuestro equipo , ya que constituye el primer contacto del huésped a su llegada al hotel y, en muchas ocasiones, también la última persona en despedirle . Por ello, buscamos perfiles con predisposición, amabilidad y capacidad para conectar positivamente con los huéspedes, cuidando especialmente la despedida y la excelente impresión final. Funciones del puesto Recibir y dar la bienvenida a los huéspedes a su llegada al hotel. Asistir con el equipaje y acompañar a los clientes hasta sus habitaciones. Ofrecer el servicio de aparca-coches , gestionando los vehículos de los huéspedes de forma segura y profesional. Proporcionar información sobre las instalaciones del hotel y los servicios disponibles. Mantener en todo momento un trato amable, cercano y cortés, asegurando la satisfacción del huésped durante su estancia. Comunicarse de forma eficaz con el cliente para anticiparse a sus necesidades y ofrecer el máximo nivel de servicio desde su llegada. Realizar el chequeo y control del minibar de las habitaciones, siguiendo los procedimientos establecidos. En Hotel Vistabella creemos que cada interacción cuenta y que el primer y último recuerdo del huésped es clave para su experiencia. Únete a nuestro equipo y forma parte de un entorno exclusivo donde la excelencia en el servicio es nuestra prioridad.

Masajista

OFERTA DE EMPLEO: MASAJISTA – HOTEL VISTABELLA 5★ Hotel Vistabella , hotel 5 estrellas situado en la Costa Brava , goza de una ubicación privilegiada frente al mar Mediterráneo, con acceso directo a una tranquila cala y al Camí de Ronda , que recorre el espectacular litoral de la zona. Un entorno idílico pensado para ofrecer experiencias de relax, bienestar y desconexión con el máximo nivel de lujo y confort. Somos una empresa consolidada en el sector de la hospitalidad, con un equipo de entre 51 y 100 profesionales, donde se valoran la experiencia, la profesionalidad y la vocación de servicio. Buscamos Masajista Si te apasiona el bienestar, el cuidado personal y la atención al cliente, esta puede ser una excelente oportunidad para desarrollar tu carrera profesional. Funciones del puesto Realizar tratamientos corporales, masajes y servicios de estética a los huéspedes, utilizando productos de alta gama de la prestigiosa marca NUXE , siguiendo estrictamente sus protocolos. Asesorar a los clientes y promover la venta de tratamientos. Preparar y mantener en perfecto estado las cabinas de masaje. Controlar y supervisar el stock de toallas y suministros necesarios. En los momentos sin tratamientos, colaborar en la gestión y atención de la boutique del hotel , donde se comercializan productos NUXE y ropa de marca. En Hotel Vistabella valoramos la dedicación, la profesionalidad y la excelencia en el servicio. Únete a nuestro equipo y forma parte de un entorno exclusivo, dinámico y orientado al bienestar de nuestros huéspedes. Fecha de inicio 20 de Abril 2026 hasta Octubre 2026.

Steward W Barcelona (March)

POSITION SUMMARY Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. Receive deliveries, store perishables properly, and rotate stock. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Culinary Intern

Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do... We offer an internship that encompasses two fundamental aspects of this business: hands-on experience and management. In the first part of the internship, the first month, the student will be in the main kitchen of the hotel, where they will be part of various processes and sales points carried out from this kitchen. These include: Production Kitchen – Butchering and portioning meats and fish, preparing bases, pasteurizing stocks, sauces, preserves, and packaging. Banquet Service and Plating – Plating and regenerating group menus, serving coffee breaks and contracted breakfasts. Pastry and Bakery – Preparing desserts, making pastries, bread, and specialties for all hotel restaurants, providing breakfast service in the hotel buffet, show cooking, and creating signature juices. During the second part, the second month of the internship, the student will be part of the team at Lora, a Levantine cuisine restaurant with a Mediterranean soul. The student will rotate through the different sections of the restaurant, which include: Cold Kitchen – Preparing mezzes and starters, recipe bases for finishing in the hot section, marinating, and making stocks. Grill and Oven Kitchen – Facing the customer, preparing "flatbreads" or Arabic bread. We grill marinated meats on skewers and expertly roast the finest fresh fish. Sweet Kitchen – Arabic specialties complement a Mediterranean offer, which will be guided by a renowned pastry chef. In the third part of the internship, the last month, the student will be trained in the more technical side of the kitchen, where our Executive Chef and Kitchen Coordinator will instruct them in: Costing and Technical Sheets of Dishes: Profitability ratios and cost vs. profitability. Inventory Control and Valuation: Minimum stocks, par stock, and an introduction to our purchasing and ordering system, both internal and external. HACCP Protocols: Completing self-control sheets according to current legislation. Qualifications What we are looking for... Ability to multitask, work in a fast-paced environment and have a high-level attention to detail. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other, and has fun along the way. You’re studying a bachelor’s/master’s degree in hospitality, culinary arts program or a related field. You have the possibility to sign an agreement with your school for a period of preferably 6 months. You are available to start at the end of January. Additional Information What's in it for you... The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.

Valet W Barcelona (March)

POSITION SUMMARY Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner. Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a flexible schedule. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor the cleanliness and appearance of laundry/dry cleaning. Complete all valet tickets properly to provide proper handling. Coordinate all repairs to appropriate persons and pick-up for delivery when completed. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Style/Housekeeping Supervisor W Barcelona (March)

POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Recepcionista / Front Desk

Hotel Vistabella , hotel 5 estrellas situado en Roses, Costa Brava , goza de una ubicación privilegiada frente al mar Mediterráneo, con acceso directo a una tranquila cala y al Camí de Ronda , que recorre el espectacular litoral de la Costa Brava. Un entorno único, ideal para escapadas románticas y estancias de desconexión y relax, con todos los lujos y comodidades. Somos una empresa de referencia en la industria de la hospitalidad, con un equipo de entre 51 y 110 empleados , donde se valoran la experiencia, la profesionalidad y la vocación de servicio. Buscamos Recepcionista Ofrecemos un puesto de Recepcionista para la temporada de abril a octubre de 2026 . Este es un rol clave dentro de nuestro equipo , ya que la recepción es el primer punto de contacto con el huésped y representa la excelencia en amabilidad, profesionalidad y atención personalizada. Funciones del puesto Realizar los procesos de check-in y check-out de los huéspedes de forma eficiente y cordial. Atender consultas y solicitudes, proporcionando información precisa sobre los servicios del hotel y los atractivos turísticos de la zona. Gestionar las reservas y asignar habitaciones según disponibilidad y preferencias del cliente. Realizar arqueos de caja . Mantener un registro actualizado de llegadas y salidas, así como de solicitudes especiales o incidencias durante la estancia. Coordinarse con los distintos departamentos del hotel, especialmente botones, limpieza, mantenimiento, restauración y spa , para garantizar una experiencia óptima para los huéspedes. Otras tareas administrativas relacionadas con el puesto, como traducción de textos , gestión de reservas de spa y restauración, entre otras. En Hotel Vistabella apostamos por la excelencia en el servicio y el trato cercano al cliente. Únete a nuestro equipo y desarrolla tu carrera profesional en un entorno exclusivo, dinámico y orientado a la calidad.

Pizzaiolo/a / Restaurante Trattoria L'Arcada en Platja de Palma

Descripción ¿Eres un apasionado de la cocina? ¿Te gustaría formar parte de un equipo comprometido con ofrecer una experiencia única en un entorno exclusivo? En Pure Salt Luxury Hotels estamos ampliando el equipo y buscamos un nuevo/a Pizzaiolo/a para nuestro Restaurante Trattoria L'Arcada. Responsabilidades: Como Pizzaiolo/a, deberás desarrollar los procesos de pre elaboración, preparación y presentación de los productos de pizzería y conservación de los alimentos necesarios, aplicando las técnicas correspondientes y cumpliendo los estándares de calidad, las normas y prácticas de seguridad e higiene en la manipulación alimentaria. Tareas y deberes : Selección de las materias primas adecuadas para la elaboración de la pizza. Elaboración de diferentes tipos de masas administrando la proporción de ingredientes necesarios y los justos tiempos de reposo para lograr un grado óptimo de fermentación. Preparación de diferentes tipos de bases. Limpieza e higienización de los ingredientes. Formado de la pizza a partir de la masa necesaria para conseguir el diámetro, peso y grosor adecuados. Introducción y retirada de la pizza del horno controlando el tiempo y la temperatura de cocción. Dominio de las técnicas de cocción en los diferentes tipos de horno (gas, leña, eléctrico). Preparación y mantenimiento operativo de los equipos de producción, cocción, conservación y herramental auxiliar. Control de las normas de seguridad, higiene y limpieza en el trabajo, y la conservación y el almacenaje de las materias primas. Diseño de nuevos tipos de pizzas atendiendo los gustos y demandas de los clientes. Requisitos Perfil del candidato/a: Buscamos a un/a profesional con un fuerte sentido de la hospitalidad y con experiencia en el sector de gran lujo. Los requisitos mínimos son: Mínimo 1 año de experiencia en posiciones similares dentro del sector de la hostelería. Certificado de Profesionalidad de la Familia Profesional de Hotelería y Turismo o algún estudio relacionado. Preocupación por el orden, atención al detalle, la limpieza, la calidad, trabajo en equipo e iniciativa. Proactividad, iniciativa, gestión del tiempo, flexibilidad y trabajo en equipo. Pasión por el servicio y búsqueda constante de la mejora en la experiencia del cliente. Qué ofrecemos: Formar parte de un equipo altamente profesional y apasionado por el sector de la hospitalidad. Oportunidades de crecimiento y desarrollo continuo dentro de una cadena hotelera en expansión. Un entorno de trabajo dinámico en una de las localidades más exclusivas de Mallorca. Condiciones laborales competitivas y beneficios asociados al puesto. Jornada completa y 2 días libres a la semana. Incorporación para la temporada 2026 Únete a Restaurante Trattoria L'Arcada y forma parte de un equipo donde la atención al cliente y la exclusividad son nuestra mayor misión.

Ambassador W Barcelona (March)

POSITION SUMMARY Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

RECEPCIÓN/COCINA/SALA

Buscamos becarios/as en prácticas para incorporarse a nuestros hoteles ubicados en Barcelona, Mataró, y Granollers, con interés en desarrollarse profesionalmente en el sector hotelero. Ofrecemos una experiencia formativa real, acompañada por profesionales del sector. Puestos disponibles: Becario/a de Recepción Becario/a de Sala (Restauración) Becario/a de Cocina Funciones por área Becario/a de recepción Apoyo en el check in y check out de clientes Atención al cliente presencial, telefónica y por email Gestión de reservas y apoyo en el sistema PMS. Información sobre servicios del hotel y la zona Coordinación básica con otros departamentos (pisos, mantenimiento, F&B) Tareas administrativas sencillas propias del departamento Becario/a de Sala Apoyo en el servicio de desayunos, comidas y/o cenas Preparación y montaje de salas y buffets Atención básica al cliente de material Retirada y reposición de material Colaboración en el orden y limpieza del área de trabajo Cumplimiento de normas de higiene y seguridad alimentaria Becario/a de Cocina Apoyo en la preparación de alimentos (mise en place) Lavar, pelar y cortar ingredientes Ayuda en la elaboración de platos sencillos Asistencia durante el servicio Limpieza y organización de la cocina y utensilios Cumplimiento de normas de higiene y seguridad alimentaria Requisitos Estar cursando estudios de Hostelería, Turismo, Restauración o similares Posibilidad de firmar convenio de prácticas con centro formativo Actitud proactiva, ganas de aprender y trabajar en equipo Disponibilidad para prácticas en Barcelona, Mataró o Granollers No es necesaria experiencia previa Ofrecemos Formación práctica en un entorno hotelero profesional Acompañamiento y supervisión por parte del equipo Buen ambiente de trabajo Posibilidad de incorporación futura según desempeño Ayuda económica y/o manutención (según centro y posición).