3 Ofertas de trabajo de housekeeping en Illes Balears

Receptionist M/F / Montesol Experimental

ABOUT US The Experimental was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, Experimental operates cocktail bars, but also wine bars, restaurants, and then from 2015 Hotels. Destinations diversify over the years, starting with European capitals like Paris and London, to more seasonal locations such as Ibiza or Menorca for the summer or the ski slopes of Verbier and Val d'Isère for the winter. The group also have properties in Venice, New York, Biarritz, and the Cotswolds. The philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. ABOUT MONTESOL EXPERIMENTAL In the heart of Ibiza, Montesol Experimental blends historic charm and modern flair since 1933. With 33 stylish rooms, a lively restaurant, and a vibrant atmosphere, it’s a destination for curious travellers and locals alike. At the top of the hotel, our rooftop bar offers stunning views over Ibiza’s old town — a chic, open-air setting where cocktails are crafted under the stars. ABOUT THE JOB We are seeking a Receptionist M/F to join our team at Montesol Experimental. Your duties and responsibilities will be the following: Greet and assist all guest as soon as they come in Manage all operations involving the customer's visit to the reception: check-in, check-out, currency exchange, invoicing, accommodation, information, bookings, concierge services Respond to all guest questions and requests, offering a personalised service adapted to each request Ensure that a high level of customer service is always provided, respecting our quality standards In coordination with the Front Office Manager, deal with customer complaints Ensure the good communication and coordination between the hotel's departments (Housekeeping, and F&B) Coordinate security at the front desk in order to maintain a high level of safety for all our guests, goods and material, including key inventory and guest’s belongings Participate in the management of the hotel's general mailbox by replying and redirecting emails Assist with administrative tasks at the front desk, maintaining efficient administration within the department, preparing, and submitting operational reports on time Ensure that the workspaces are well kept and that the entrance to the hotel is pleasant Ensure all equipment of the department is kept clean and in good working condition ABOUT YOU A type B driving licence is required for this position. A Hotel Receptionist is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude and skills that follow: Social, engaging and motivated. Flexibility to respond quickly and positively to a range of work situations. Be well spoken with excellent communication skills Knowledge as well as abilities in other languages would be beneficial. Attention to details and customer needs. Proficiency with Microsoft Office Suite and PMS (Oracle, Opera, Micros). Experience the Experimental ! Throughout your experience, you will be part of a stimulating and innovative environment. You will join a dynamic group and evolve alongside a variety of functions and experts with recognised know-how Whether it is for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer: Opportunities of training and career development Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc. Attractive discounts in all our venues (cocktail bars, wine bars & restaurants) Corporate events

Night Auditor M/F / Montesol Experimental

ABOUT US Famous for introducing cocktail bar culture to Paris in 2007, Experimental redefined hospitality with innovative cocktail bars and boutique hotels across Europe and beyond. Over the years, destinations have expanded from major European capitals such as Rome, Paris, and London to more seasonal locations like Comporta, Ibiza, or Menorca in the summer, and the ski resorts of Verbier and Val d’Isère in the winter. The group also operates venues in Porto, Venice, New York, Biarritz, and the Cotswolds. Each of our unique destinations blends design, creativity, and exceptional service, with exciting new openings on the horizon. ABOUT MONTESOL EXPERIMENTAL In the heart of Ibiza, Montesol Experimental blends historic charm and modern flair since 1933. With 33 stylish rooms, a lively restaurant, and a vibrant atmosphere, it’s a destination for curious travellers and locals alike. At the top of the hotel, our rooftop bar offers stunning views over Ibiza’s old town — a chic, open-air setting where cocktails are crafted under the stars. ABOUT THE JOB We are looking for an experienced Night Auditor to join our dynamic team! Your missions will be the following : Greet and assist all guest as soon as they come in ; Manage all operations involving the customer's visit to the reception: check-in, check-out, currency exchange, invoicing, accommodation, information, bookings, concierge services ; Ensure the check-in of potential late arrivals or apply our no-show procedure ; Respond to all guest questions and requests, offering a personalized service adapted to each request ; Ensure that a high level of customer service is always provided, respecting our quality standards ; In coordination with the Front Office Manager, deal with customer complaints ; Participate in the management of the hotel's general mailbox by replying and redirecting emails ; Assist with administrative tasks at the front desk, maintaining efficient administration within the department, preparing, and submitting operational reports on time ; Ensure that the workspaces are well kept and that the entrance to the hotel is pleasant ; Ensure all equipment of the department is kept clean and in good working condition ; At night, ensure the daily End Of Day closing on Opera, control cash receipts ; Ensure rounds in floors/hotel, and report non-conformities ; Take charge of the hotel switchboard, inform customers, and redirect calls ; Ensure the good passage of instructions in the team as well as a good communication of information to the Housekeeping service ; Coordinate security at the front desk/reception in order to maintain a high level of safety for all our guests, hosts, goods and material, including key inventory and guest’s belongings. ABOUT YOU A Night Auditor is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude and skills that follow: Social, engaging and motivated ; Flexibility to respond quickly and positively to a range of work situations ; Be well spoken with excellent communication skills ; Knowledge as well as abilities in other languages would be beneficial ; Attention to details and customer needs ; Proficiency with Microsoft Office Suite and PMS (Oracle, Opera, Micros). Experience the Experimental ! Throughout your experience, you will be part of a stimulating and innovative environment. You will join a dynamic group and evolve alongside a variety of functions and experts with recognised know-how Whether it is for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer: Opportunities of training and career development ; Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc. ; Attractive discounts in all our venues (cocktail bars, wine bars & restaurants) ; Corporate events.

Housekeeping Supervisor / Kimpton Asyla Mallorca (Maternity Cover)

About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Housekeeping Supervisor you'll help the Housekeeping Manager in supervising all aspects of housekeeping and laundry - and ensure high standards are maintained. Reports to the Assistant Housekeeping Manager. Your day-to-day * Maintain proper inventory levels, managing cost per room for supplies (example: bed & bath linen reuse and laundry operation). * Support in managing day-to-day staffing requirements, plan, assign work and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance. * Check public areas, guest rooms/suites, equipment, linens are clean and in good repair advise team members of areas of improvements. * Support in handling complaints and special requests and needs of the guests, VIPs and repeat visitors to achieve complete guest satisfaction. * Ensure staff is properly trained and has the tools and equipment to carry out job duties * Promote teamwork and quality service through daily communication and coordination with other department managers. * May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods. * Perform housekeeping duties necessary, including making beds as well as vacuuming and cleaning guest suites to ensure guest satisfaction. What we need from you * Bachelor's degree in hospitality or related field. * +2 years' housekeeping/laundry experience preferably in a hotel of similar size, including supervisory experience. * Fluent in English and Spanish. * Opera PMS knowledge will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool. * Meals whilst on duty