4 Ofertas de trabajo de housekeeping en Illes Balears

Director of Rooms / Six Senses Ibiza

As Director of Rooms, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be. Sustainability, Wellness, and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices, and initiatives are implemented, embraced, and adopted within the resort. Duties and Responsibilities In this role, I will assume full responsibility for the efficient operation of Rooms division to provide exceptional products and services within Six Senses brand operating standards and budget. I will work collaboratively with the General Manager, Executive team and operations on correlated product standards and ensure that the brand provides a systematic culture that delivers excellent guest service results as measured by the brand, independent guest satisfaction company and social media vehicles in an effort to deliver on our promise to our guests and stakeholders. My scope of work includes : * Focus on the rejuvenation and ongoing enhancement of the Rooms Division. * Regularly assess processes to ensure they remain relevant, innovative, and consistent with Six Senses wellness and sustainability practices. * Review Room amenities, services, products, and rates to maintain alignment with Six Senses wellness and sustainability standards. * Maintain rigorous adherence to LQA standards through regular presence and engagement in all guest areas. * Lead a team of engaged and experienced hosts to deliver the Six Senses standards of operation and service excellence. * Oversee the full guest journey, from reservations and arrival through to departure, ensuring seamless coordination between Front Office and Housekeeping for an exceptional guest experience. * Ensure compliance with all legal, statutory, health and safety, and financial requirements across both departments. * Implement, review, and maintain documentation, reporting systems, contractual obligations, security and safety protocols, communication standards, and service delivery processes. * Monitor and control departmental budgets, ensuring all costs are managed efficiently to drive profitability while maintaining brand standards. * Prepare and submit all required legal and confidential documentation related to departmental operations. * Oversee the implementation of brand sustainability initiatives within both departments, promoting energy efficiency, waste reduction, and responsible sourcing. * Drive continuous training and development programs for Housekeeping and Front of House teams to elevate service culture and operational excellence. * Ensure that all rooms, suites, and public areas meet the highest standards of cleanliness, comfort, and presentation, reflecting the Six Senses brand values. * Collaborate with Maintenance and Engineering to ensure preventive maintenance programs are executed effectively and guest areas are always in pristine condition. * Perform any additional duties as assigned by the General Manager. Qualification To execute the position of Director of Rooms, I have the required qualifications, technical skills, and experience in a similar or greater role in luxury hotels with proven results, including the following: * I hold a bachelor's degree in Hospitality, Hotel, or Business Management, or a closely related field. * I have over five years of experience in a hotel operational leadership role, specifically within luxury properties, demonstrating measurable results in guest satisfaction and operational excellence. * My technical skills include advanced proficiency in MS Office (Word, Excel, PowerPoint, and Outlook). * I am familiar with a range of hotel systems, including POS, PMS, and CRM platforms, and have in-depth knowledge of hotel and resort policies related to reservations, rates, and booking procedures for both local and international guests. * I maintain a thorough understanding of Six Senses guidelines, brand standards, and operating procedures, ensuring all actions align with the company's vision and service excellence. * I have an excellent command of written and spoken English and Spanish. * A valid Spanish Work Permit or European Union citizenship is required for this role. The above is intended to provide an overview of the role and responsibilities for a Director of Rooms at Six Senses Ibiza. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position. Six Senses is an equal opportunity employer. This policy applies to all terms and conditions of employment

Night Manager / Six Senses Ibiza

As Night Manager, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be. Sustainability, Wellness, and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices, and initiatives are implemented, embraced, and adopted within the resort. Duties and Responsibilities As Night Manager, I will assume full responsibility for the efficient operations of the hotel, including Front of House and Residences, during overnight hours to ensure exceptional products and services in line with brand standards. I will assist to ensure that all set policies, procedures, best practices are in place and rigorously enforced. I will support the Front Of House Manager and continually focus on the rejuvenation of the Rooms and Residences experience. performance, target account performance, and opportunities for growth. I will perform the following relevant tasks for this role: * To provide seniority and management to all Front of House areas, providing support and report honestly, accurately and timely to the Rooms Operations Manager and the Front of House Manager. * To ensure seamless coordination between departments, including Front Office, Housekeeping, Engineering, and Security, to deliver consistent guest satisfaction. * Maintain thorough knowledge of the hotel's facilities, services, room/residence types, layouts, rates, packages, and policies, ensuring accurate communication to guests. * Oversee smooth operations of guest arrivals, check-ins, and check-outs, addressing and resolving guest concerns effectively. * Conduct night audit processes, reconciling financials and preparing reports for the next day's operations. Run night audit reports and select and block rooms for arriving guests. Be knowledgeable of room rates and suggesting upselling when appropriate. * Accurately complete and submit daily reports, guest feedback and any operational updates, while maintaining records for reference. * Communicate effectively with day-shift teams to ensure continuity in operations and guest service. * To coach, guide and develop the hosts reporting to the Duty Managers as well as hosts from other areas reporting to the Front of House Manager when needed. * To ascertain guest satisfaction and ensure all guests' billing procedures are handled correctly during check out and bid guest farewell. * Coordinate operations with Bell Host on shift and ensure all equipment of the department is kept clean and in good working condition. * Coordinate and liaise with night Housekeeping Team to ensure that rooms are serviced according to guests' requests and requirements. * Coordinate and liaise with night Engineering team to ensure swift response to room maintenance problems. * Arrange services when required and liaise with the transportation company to ensure an efficient and smooth guest transfer experience. * To schedule shifts, under the directions of Front of House Manager. * To strictly ensure the execution and reconciliation of the Upselling Program and the achievement of its goals. * To proficiently manage all Front Office and end of day aspects of Opera PMS. * To conduct regular Performance Reviews of the Team ensuring that comprehensive comments are provided to support professional development and performance improvement. * To strictly adhere to LQA, Forbes and brand standards as well as guest comments. * To upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. * To be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services; be accountable for guests' safety and comfort. * To use multiple platforms, including the different apps used to carry out operations at the same time while managing various pieces of information. * To perform any additional tasks given by the Front of House Manager or above in the organization. Qualification To execute the position of Night Manager, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results and including the following: * Possess a minimum of three years total experience in similar hotel operational role. * In terms of frontline rooms management, I have an intuitive sense of product and service quality, a passion for excellence and an understanding of the sophisticated needs of the luxury customer. * I am a responsive, engaged and interactive leader, capable of building strong positive relationships with hosts that results in a shared vision of success for the operation, demonstrated ability to leverage shared resources, undertake training as needed and to manage through influence. * Technical skills include Advanced MS Office - Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. * Fluent in English and Spanish is a plus. * Valid Spanish Work Permit or European Union citizenship is required for this role. The above is intended to provide an overview of the role and responsibilities for a Night Manager at Six Senses Ibiza. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position. Six Senses is an equal opportunity employer. This policy applies to all terms and conditions of employment

Duty Manager / Six Senses Ibiza

As a Duty Manager, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be. Sustainability, Wellness, and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices, and initiatives are implemented, embraced, and adopted within the resort. Duties and Responsibilities As Duty Manager, I will assume responsibility for the efficient operations of the hotel, in particular, in Front of House, to ensure exceptional products and services in line with brand standards. I will assist to ensure that all set policies, procedures, best practices are in place and rigorously enforced. I will support the Front Of HouseManager and Rooms Director continually focus on the rejuvenation of the Rooms and Residences experience. I will perform the following relevant tasks for this role: * Overseeing daily operations, including resort arrivals, departures, check-ins, check-outs, and guest interactions. * Maintain a proactive presence in the lobby to welcome guests and address guest concerns promptly and ensuring effective resolutions. * Resolve guest complaints efficiently while ensuring high levels of guest satisfaction and retention. * Coordinating guest experiences, such as reservations, tours, and special requests. * Supporting room inventory management to optimize occupancy and revenue. * Collaborating with Housekeeping, Maintenance and F&B teams to deliver personalized service. * Reviewing daily PMS reports, ensuring accuracy, and addressing discrepancies. * Maintaining detailed guest history profiles for tailored services. * Managing host schedules and ensuring high standards of grooming, punctuality, and professionalism. * Attend and contribute to departmental meetings and briefings as required by the Front of House Manager or senior leadership. * To manage all aspects of reporting teams daily checklists. * To cover night shifts on a regular basis, as operational needs dictate. * Perform additional duties as assigned by the Front of House Manager or senior leadership. * To strictly adhere to LQA, Forbes and brand standards as well as guest comments. * To upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. Qualification To execute the position of Duty Manager, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results and including the following: * Possess a minimum of three years total experience in similar hotel operational role. * In terms of frontline rooms management, I have an intuitive sense of product and service quality, a passion for excellence and an understanding of the sophisticated needs of the luxury customer. * I am a responsive, engaged and interactive leader, capable of building strong positive relationships with hosts that results in a shared vision of success for the operation, demonstrated ability to leverage shared resources, undertake training as needed and to manage through influence. * Technical skills include Advanced MS Office - Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. * Fluent in English and Spanish is a plus. * Valid Spanish Work Permit or European Union citizenship is required for this role. The above is intended to provide an overview of the role and responsibilities for a Duty Manager at Six Senses Ibiza. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position. Six Senses is an equal opportunity employer. This policy applies to all terms and conditions of employment

Barceló Hotel Management Internship Program 2026

Your Gateway to a Future in Hotel Management Are you passionate about hospitality and ready to take the first step toward becoming a hotel manager? Barceló Hotel Group invites you to join our Barceló Hotel Management Internship Program , an immersive Assistant Hotel Manager in Training Internship designed to kick-start your leadership career in the hotel industry. This cross-training program offers you hands-on experience across all hotel departments — from Front Office and Housekeeping to F&B and Administration — providing you with a 360º understanding of hotel operations. Under the direct mentorship of the Hotel Director and support of the Management Team, you’ll gain practical skills, strategic insights, and leadership exposure that will shape your career. Why Join Us? 🌍 4–6 month internship in one of our beautiful hotel destinations 🛏️ Shared accommodation provided (subject to availability and destination) 🍽️ Full board included throughout the internship 💶 Monthly financial support during your stay 💼 Career progression opportunity : Upon completion, you may be selected to join our prestigious Barceló Development Plan (PDB) as an Assistant to Management (ADH) — a clear path toward becoming a Hotel Manager IMPORTANT: Please, apply through the following link: https://barcelo.wd3.myworkdayjobs.com/Barcelo_Careers/job/Sede-Rover-Motta-Mallorca-Espaa/Barcel-Management-Training-Program-2026_JR7295-1