8 Ofertas de trabajo de room service en Barcelona

Food and Beverage Internship - Service or Kitchen

At Mercer Hotels, we believe in the conservation of the heritage and culture of the buildings of all our hotels. The integration of the old and the new is one of our hallmarks. At Mercer Hotel Barcelona, where we combine historical heritage, contemporary design and an exceptional service level, guests will enjoy a sober and refined atmosphere in the heart of the Gothic Quarter of Barcelona, the true origin and soul of the city. We are proud to say that our hotel is one of the best 5 star hotels in Barcelona. The team of the prestigious architect, Rafael Moneo -1996 Pritzker Prize and 2012 Prince of Asturias award-, was commissioned to rescue the architectural heritage, paying genuine respect to history and incorporating it into the contemporary design of the hotel. The Mercer Barcelona is an unpretentious yet elegant hotel that offers an exceptional and intuitive service. After the impressive hall of the hotel, there is the orange tree "patio", a glazed courtyard whereby natural light filters and beside which are located the gastronomic restaurant, the gastrobar Le Bouchon and Mercer Cocktail Bar. The 28 rooms and suites are distributed over 3 floors. And on the building rooftop, guests can enjoy the Mediterranean climate in the pleasant hotel terrace and a pool, with a Pool Bar, as well as beautiful views of Barcelona Gothic Quarter historical roofs.

Assistant Financial Controller

ASSISTANT FINANCIAL CONTROLLER We need an experienced Assistant Financial Controller to join our Finance team and support the Financial Controller in ensuring that all accounting processes and procedures are completed efficiently and accurately. The role will be key to financial and operating reporting and an excellent opportunity for the right candidate to add significant value to the business. WHO ARE WE Generator is on a journey. Appropriate, given that we're an accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Assistant Financial Controller for Generator . Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator story and brand to life. ABOUT GENERATOR BARCELONA You'll find Generator Barcelona, hotel and hostel, in the buzzing district of Gracia. The hostel’s just a short walk from Gaudi's iconic Casa Batllo apartments. The interiors showcase a mix of styles and include an oversized wooden birdcage, a winding staircase and a mezzanine chill-out lounge. Feast on local delicacies in our bar and lounge, which is decked out in ornate Hungarian concrete floor tiles and earthy raw metals and woods, and if you’re looking for a little more luxury, Generator Barcelona also offers terrace rooms and a penthouse apartment in the hotel with mind-blowing panoramic views of one of Europe’s best-looking cities. So much more than just a hostel! NUTS AND BOLTS OF THE JOB - Support the Financial Controller in the preparation and review of monthly management accounts and property reports - Assist with the day to day operations e.g. credit control, revenue reports - Take responsibility for the Accounts receivable function and purchase procedures - Efficient processing of accounting transactions - Be responsible for the management of electronic employee files along with other HR admin duties - Support payroll processing on a monthly basis, ensuring accurate recording of staff hours, holiday leave, sick leave and any other allowances - Support the Financial Controller on finance projects as required - Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. WHAT’S IN YOUR DNA - Have a high level of business acumen & impeccable honesty - Be an excellent communicator and motivator - Be highly commercial and always keep us legal - Be creative, innovative and a digitally smart - You must be eligible to work in the EU to be considered for this role YOUR ROCK STAR EXPERIENCE - Have an appropriate level of expertise ideally within the Hospitality industry - Have qualifications or extensive experience in Accountancy/Finance - Highly experienced in analysis and requirement gathering, ideally having operated in an organisation through business change and transformation - Established, with a proven track record of introducing cost saving financial initiatives, new systems and processes OUR EMPLOYEE BENEFITS - Birthday holiday in addition to your yearly holiday allocation of 25 days - Employee Bounty Program providing opportunities to earn up to £1,000 for new hire referrals with no cap on number of referrals made - Company contribution towards gym membership fees for all eligible employees - Ideas Award - Quarterly award to double pay for 1 month to employee with most valuable suggestion/feedback - Employer funded life assurance at two times base salary to cover death in service lump sum payments - Employer funded income protection to cover 50% of base salary to cover prolonged absence from work due to incapacity - 2 free nights’ accommodation across any hostels (subject to availability) - Reduced room rates for staff as well as friends and family members (we operate in 15 locations across Europe & US so your next holiday is sorted) - Social events and celebrations calendar - Various employee recognition schemes - Online learning tools SO YOU THINK THIS MIGHT BE YOU? That's cool. Send us your application in English. If you’ve got questions call us, or check www.staygenerator.com or our social media pages: www.facebook.com/stayGENERATOR/ www.twitter.com/AskGenerator www.instagram.com/staygenerator/ https://www.youtube.com/user/TheGeneratorHostels https://www.linkedin.com/company/generator-hostels Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you. Join Us and help us achieve our Vision! Required skills: Fast-Paced Experience

Bellboy / Kimpton Vividora Barcelona

What's the job? As bell staff you are responsible for providing a positive first and last impression to guests as they arrive and leave the hotel, as well as help them with luggage. Reports to the Front Desk Manager. Your day-to-day * Greet all guests upon arrival. * Assist guests with luggage to their rooms promptly when checking in and upon checking out. * Promote all hotel functions and facilities. * Inform incoming guests on the following while assisting them to their room: storage area, restaurant hours, the events happening in the hotel, health club information, emergency procedures; equipment and exit paths. * Once in guest room, provide the guest with the following information: basic telephone instructions, procedures for charging items to one's rooms, heating and air conditioning, laundry procedures, door lock and key use, room directory, etc. * Remove trash, papers, cans, bottles, cups, etc., in lobby area. * Assist guest with general information when Front Office is not available. * Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theater, movies, entertainment, and restaurants). * Polish and clean bell carts daily. * Assist guests into automobiles or taxi. * Prevent entrance of unauthorized or undesirable persons. * Quickly respond to guest requests in a timely and friendly matter. What we need from you * Studies in hospitality or related field. * 2+ years' experience working in Rooms department. * Must be fluent in local language and English, additional languages will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us * Discounted international room rates. * Meals whilst on duty. * Private health insurance discount. * Kimpton Benefits: our platform with exclusive discounts for employees. * Room for professional growth in one of the largest hospitality companies. * Training programmes and access to IHG's training tool. * Uniform and laundry service. Cool work environment and lots of fun

Bellboy / Kimpton Vividora Barcelona 5

What's the job? As bell staff you are responsible for providing a positive first and last impression to guests as they arrive and leave the hotel, as well as help them with luggage. Reports to the Front Desk Manager. Your day-to-day * Greet all guests upon arrival. * Assist guests with luggage to their rooms promptly when checking in and upon checking out. * Promote all hotel functions and facilities. * Inform incoming guests on the following while assisting them to their room: storage area, restaurant hours, the events happening in the hotel, health club information, emergency procedures; equipment and exit paths. * Once in guest room, provide the guest with the following information: basic telephone instructions, procedures for charging items to one's rooms, heating and air conditioning, laundry procedures, door lock and key use, room directory, etc. * Remove trash, papers, cans, bottles, cups, etc., in lobby area. * Assist guest with general information when Front Office is not available. * Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theater, movies, entertainment, and restaurants). * Polish and clean bell carts daily. * Assist guests into automobiles or taxi. * Prevent entrance of unauthorized or undesirable persons. * Quickly respond to guest requests in a timely and friendly matter. What we need from you * Studies in hospitality or related field. * 2+ years' experience working in Rooms department. * Must be fluent in local language and English, additional languages will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us * Discounted international room rates. * Meals whilst on duty. * Private health insurance discount. * Kimpton Benefits: our platform with exclusive discounts for employees. * Cool work environment and lots of fun! ?? * Room for professional growth in one of the largest hospitality companies. * Training programmes and access to IHG's training tool. * Uniform and laundry service

Rooms Internship

To get a clear overview what positions are offered as a trainee, we have created a list of the departments within the Rooms Division. Please be reminded that this information serves as a guide. During the first day at the hotel, the welcome day, you will have an interview with your divisional leader. After this interview the divisional leader will decide in which department you would develop your skills best. While taking your profile into account, the divisional leader will place you in a department where you will have a great impact. Furthermore, you will have opportunities for lateral service which gives you the change to develop your talents in other departments. DEPARTMENTS - CONCIERGE: · Assist guests to find their way in our town making reservations of all kinds (restaurants, spa, hairdresser, rentals, transportation, tours, shows, events, etc.) · Assist guests finding their luggage that has been lost in the airport. · Send and receive packages, letters, personal belongings, flowers and others. · Assist guests in recommendations, suggestions on what to do in town (sightseeing tours, old-town walks, beach promenades, shopping rounds, cultural visits, etc.). · Planning and booking trips, flights, hotels around the country and outside. · Indicate directions within the property and services in their rooms. - GUEST SERVICES: · First contact with the guest and the hotel, so need to be an impressive warm welcome. · Assist all guests with their luggage upon arrival and pick up on departure. · Arrange transportation in and out. · Organize in-room deliveries, gifts, welcome letters and other requests. · Take group bag pulls. · Storage personal belongings safely. · Follow-up with guests requests and give a fond farewell to each and every guest. - GUEST RELATIONS: · Engage guests in the lobby, interact, identify needs and solve demands. · Back office duties to plan, highlight and control VIP stays. · Organize amenities for VIPS, oversee hotel operations around them. · Escort guests to where they need. · Help Front Desk when rooming guests. - FRONT DESK: · Check guests in and out, using opera system. · Fulfil guests needs trying even to exceed their expectations, and deal with guests’ complaints. · Basic concierge assistance and information about the hotel facilities. · Plan and organize group arrivals. · Do payments, assist in cash advances, and check guest folio. - HOUSEKEEPING: · Inspect and maintain cleanliness of guest rooms and common areas. · Make check lists of inspected rooms. · Monthly inventories of in-room amenities and attrezzo. · Help HKP manager in daily pop up duties, projects and last minute requests.

Conference Concierge Internship

CONFERENCE CONCIERGE (EVENTS OPERATIONAL): this position acts as liaison between the Catering/Conference Services Department and the meeting planner and conference guests to ensure that their needs have been met or exceeded at all times. Ensure that the standards of excellence for meetings, banquets and all other catered affairs in private function rooms are followed, using his/her own judgement with regard to guest requests to ensure complete satisfaction. Attend all preconference meetings and the daily catering meeting and checks on accuracy of function space for the day. Revises the daily agenda of the group and checks all meeting rooms. CONFERENCE & CATERING (EVENTS ADMINISTRATIVE): Work closely with Meeting Planners and Hotel staff in providing proper information about the event. Oversee all assigned group functions when they are in-house. Assist the Conference Manager on ensuring accurate tracking of quarterly booking goals on a weekly basis. Work with ADOCCS to ensure that booking guidelines are followed, and that all catering leaders are maximizing space and revenue through daily Line-up and review of all tentative business. Attend regularly on the daily menu reading to ensure operational alignment of all attending departments for next day’s events. Assist coordinate action steps to fill the voids through direct mail, promotions, telephone blitzes, special packages, etc.

Food and Beverage Internship

FOOD & BEVERAGE DIVISION In order to get a clear overview what positions offered as a trainee, we have created a list of the departments within the F&B Division. Please be reminded that this information serves as a guide. During the first day at the hotel, the welcome day, you will have an interview with your divisional leader. After this interview, the divisional leader will decide in which department you would develop your skills best. While considering your profile, the divisional leader will place you in a department where you will have a great impact. Furthermore, you will have opportunities for lateral service, which gives you the change to develop your talents in other departments. F&B Tasks: Greet and escort customers to their tables, present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies), prepare tables by setting up linens, silverware and glasses, inform customers about the day’s specials, offer menu recommendations upon request, up-sell additional products when appropriate, take accurate food and drinks orders, using a POS ordering software, order slips or by memorization, communicate order details to the Kitchen Staff, arrange table settings and maintain a tidy dining area, deliver checks and collect bill payments, meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties), etc. ENOTECA: Our two Michelin star restaurant Enoteca, overseen by renowned Catalan chef Paco Pérez. Inspired by the food and produce of the Mediterranean, an innovative cooking brings out the essence of high quality local ingredients, with an emphasis on fish and seafood. BITES: Our chic and relaxed Bites Restaurant, offers fast and informal dishes so that guests can enjoy a delicious meal at any time of the day, while our excellent team of Ladies take genuine care of our guests. MARINA: Marina restaurant is the star of the summer season! Offering light, informal meals in the open air, and being a challenging outlet where efficiency and sympathy are key to guests. The menu features salads, cold soups, cheeses and wood-baked pizzas. BANQUETING: One of the biggest and most diverse departments of the hotel, where you have the possibility to experience the most incredible events in the whole city. Hotel Arts hosts amazing events both inside and outside the hotel, in emblematic locations such as the Camp Nou or Casa Batlló. THE PANTRY: More than a restaurant, an innovative speakeasy concept where real food and straightforward earthy gastronomy are the primal elements and sharing style cuisine is the uttermost goal. With the mission of spreading the Barcelonan culture, in the pantry you will live everything that so well defines the Mediterranean destination. LOKAL: Our breakfast buffet restaurant gives us the best occasion to create a strong and durable relationship with our guests. Every morning should be the start of a perfect and memorable day. P41 BAR & COCTELARIUM: It is our sophisticated lounge bar where our guests can indulge delicious cocktails, champagne or wine. Prove your bartender skills creating innovative cocktails and providing an unforgettable and sophisticated evening to our Ladies & Gentlemen. IN ROOM DINING: In Room Dinning delivers the culinary experience to the guests’ rooms, courteously and efficiently. IRD will enhance your capacity of organization and teamwork in an international and challenging ambience.

Food & Beverage Supervisor / Kimpton Vividora Barcelona

What's the job? As Food and Beverage Supervisor you will be responsible for supervising the team, ensuring the service is on point and solving any issue reported by the team. Reports to the Food and Beverage Manager. Your day-to-day Support the Food & Beverage Manager in any required task. Manage beverage control including inventory, bar pars, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns and food standards. Implement agreed upon beverage policy and procedures throughout the property. Train staff on liquor control policies and procedures. Monitor adherence to all liquor control policies and procedures. Ensure Bar team provides excellent service and continually strives to exceed expectations. Ensure service and other standards according to SOPs are adhered to. Ensure cash handling procedures are followed and all stock items are managed. Ensure that the Bar team is continually trained in product knowledge, all menus and Hotel initiatives. Oversee the preparation and presentation of beverages to meet set standards. Oversee staff training and carry out on-the-job training where required. What we need from you Bachelor's degree in hospitality or related field. Some college and/or advanced training in food and beverage management valuable. 2+ years' experience working in Food and Beverage department as supervisor. Must be fluent in local language and English, additional languages will be highly valuable. Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us Discounted international room rates. Room for professional growth in one of the largest hospitality companies. Training programmes and access to IHG's training tool. Uniform and laundry service. Meals whilst on duty. Private health insurance discount. Kimpton Benefits: our platform with exclusive discounts for employees. Cool work environment and lots of fun