Reception Intern M/F / Menorca Experimental
JORNADA: Por definir
SALARIO: A convenir
ABOUT US Experimental was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, Experimental operates cocktail bars, but also wine bars, restaurants, and then from 2015 Hotels. Destinations diversify over the years, starting with European capitals like Paris and London, to more seasonal locations such as Ibiza or Menorca for the summer or the ski slopes of Verbier and Val d'Isère for the winter. The group also have properties in Venice, New York, Biarritz, and the Cotswolds. The philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. ABOUT MENORCA EXPERIMENTAL Reborn from the glorious remains of a 19th century estate, with 30 hectares of land, Menorca Experimental is an agrotourism hotel that includes two restaurants based on locally sourced Mediterranean cuisine: the main farm, where we serve breakfast and dinner service, the terrace overlooking the pool where guests can enjoy a delicious lunch. ABOUT THE JOB We are looking for a Reception Intern H/F for a 6-month period to strengthen our team! Your main responsibilities will include: Answering phone calls; Handling guest reservations; Welcoming and assisting guests regarding their stay, formalities, rates, and hotel or tourism services in accordance with the establishment’s quality standards and commercial policy; Managing the guest experience from check-in to check-out; Contributing to guest satisfaction by providing high-quality service throughout their stay; Performing administrative tasks (reservations, scheduling, mail handling, etc.) and accounting tasks (billing, payments, etc.) related to guest files; Promoting the hotel or tourism establishment (information mailings, prospecting, pricing strategy, etc.); Contributing to achieving the qualitative and quantitative objectives of the department; Carrying out any related tasks assigned by the supervisor; Ensuring the hotel’s calm and security during the nigh. ABOUT YOU We are looking for someone passionate about the hospitality industry, with a professional appearance and proficiency in English. If you are proactive, autonomous, adaptable, efficient at managing priorities, and have an excellent sense of hospitality and customer service, then this position is made for you. Experience the Experimental ! Throughout your experience, you will be part of a stimulating and innovative environment. You will join a dynamic group and evolve alongside a variety of functions and experts with recognised know-how Whether it is for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer: Opportunities of training and career development. Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc. Attractive discounts in all our venues (cocktail bars, wine bars & restaurants). Corporate events.
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