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    112 Ofertas de trabajo en Barcelona

    12
    Sofitel Barcelona Skipper

    F&B OPERATIONS MANAGER

    F&B OPERATIONS MANAGER_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Descripción de la empresa Upscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. Descripción del empleo El Food & Beverage Operations Manager es responsable de la gestión operativa diaria de los principales puntos de Alimentos y Bebidas que incluyen desayunos, restaurante, bares, room service y rooftoop. Además, colabora en la coordinación de banquetes según las necesidades operativas. Su misión principal es garantizar una experiencia excepcional para los huéspedes, manteniendo altos estándares de calidad y servicio, y optimizando la eficiencia y rentabilidad de las operaciones. Trabajará estrechamente con el F&B Director para implementar estrategias que promuevan el crecimiento del departamento y la satisfacción del cliente. Reportando al F&B Director, estas son las responsabilidades y funciones a título enunciativo, pero no limitativo: Supervisión de Operaciones: Gestionar las operaciones diarias de todos los puntos de venta de Alimentos y Bebidas, asegurando que se cumplan los estándares de calidad y servicio. Asegurar el adecuado funcionamiento del Room Service y el servicio de banquetes, coordinando con otros departamentos para una entrega exitosa. Monitorear la limpieza y presentación de las áreas de servicio, garantizando el cumplimiento de las normas de seguridad e higiene. Gestión de Personal: Supervisar, formar y motivar al equipo de F&B para asegurar un servicio excepcional y un ambiente de trabajo positivo. Asistir en la selección y contratación de nuevos miembros del equipo, así como en la evaluación de su desempeño. Colaborar en implementar programas de capacitación continua para desarrollar las habilidades del equipo y mantener los estándares de servicio de lujo. Control de Costos y Rentabilidad: Colaborar con el F&B Director para desarrollar y controlar presupuestos, forecast y objetivos financieros del departamento. Monitorear los costes operativos y los márgenes de rentabilidad, implementando acciones correctivas cuando sea necesario. Gestionar eficientemente el inventario y controlar el uso de productos para evitar el desperdicio Atención y Experiencia del Cliente: Asegurar que cada huésped reciba un servicio personalizado y atento, anticipándose a sus necesidades y superando sus expectativas. Resolver las quejas y solicitudes de los clientes de manera oportuna y profesional, buscando siempre mejorar la experiencia del huésped. Recopilar feedback de los clientes para identificar áreas de mejora y ajustar los servicios de F&B en consecuencia. Implementación de Estrategias de Venta y Promociones: Asistir al F&B Director en la implementación de promociones de F&B en colaboración con el equipo de marketing para maximizar la rentabilidad. Promover activamente las instalaciones y servicios del hotel entre los huéspedes, fomentando las ventas adicionales y mejorando la experiencia del cliente. Colaboración Interdepartamental: Mantener una comunicación constante con otros departamentos (como cocina, recepción y ventas) para coordinar y mejorar la experiencia integral de los huéspedes. Apoyar en la organización y ejecución de eventos y banquetes, asegurando que se cumplan las expectativas de los clientes y se respete el cronograma. Cooperación y comunicación con todos los departamentos del hotel, mediante reuniones y comunicados internos cuando sea necesario. Requisitos Experiencia mínima entre 3 y 5 años en hoteles de similares características. Grado de Administración Hotelera, ADE o afines. Dominar el idioma español e inglés (nivel avanzado), contar con un tercer idioma francés (se valora). Conocimiento en gestión operativa y financiera de F&B, control de costes, inventario y análisis de rentabilidad. Fuerte enfoque en el servicio al cliente. Habilidad de anticiparse a las necesidades de una clientela exigente y crear experiencias memorables. Flexibilidad para trabajar en horarios rotativos, incluyendo fines de semana y festivos. Habilidades sociales y de liderazgo. Información adicional ¿Qué ofrecemos? Beneficios exclusivos en hoteles del grupo Accor en todo el mundo, para que disfrutes de experiencias únicas dentro de nuestra red internacional. Retribución flexible con opciones como restaurante, transporte y mutua privada. Parking para bicicletas y patinetes , con punto de carga. Programa de referidos. Un entorno de trabajo dinámico, multicultural y motivador , rodeado de profesionales apasionados por la hospitalidad de lujo. Oportunidades de desarrollo profesional , tanto dentro de la propiedad como en otros hoteles de la marca en cualquier parte del mundo. Formación continua a través de nuestra plataforma Learn Your Way , diseñada para impulsar tu talento y tu crecimiento profesional. Contrato indefinido.

    Sofitel Barcelona Skipper
    Hotel Arts Barcelona

    Front Desk Supervisor

    Front Desk Supervisor_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Hotel Arts Barcelona
    Hesperia World

    Técnico de RRHH

    Técnico de RRHH_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Buscamos un Técnico de Recursos Humanos con experiencia en administración de personal y gestión de nómina para unirse a nuestro equipo. Esta posición será clave en el manejo de todos los aspectos relacionados con la administración de personal, garantizando el cumplimiento normativo y la eficiencia operativa en las áreas de nómina, contratos laborales, selección y relaciones laborales. El candidato ideal tendrá sólidas habilidades organizativas, un alto nivel de atención al detalle y un conocimiento profundo de la normativa laboral vigente. Responsabilidades principales: Dar soporte a todos los hoteles gestionados en materia de administración de personal y nominas. Colaborar en la gestión y revisión del proceso completo de nómina, asegurando el cálculo correcto de salarios, deducciones, impuestos y otros conceptos relacionados. Mantener actualizada la base de datos del personal y la documentación requerida para la administración de los empleados (contratos, expedientes, permisos, etc.). Brindar apoyo en la elaboración y actualización de contratos laborales y gestionar la relación contractual con los empleados. Gestionar altas, bajas y movimientos en los sistemas de la seguridad social y organismos correspondientes. Dar soporte en los procesos de reclutamiento y selección, así como la inducción de nuevos empleados. Proveer orientación y apoyo en consultas de empleados sobre temas de nómina, beneficios, políticas y procedimientos. Asegurar el cumplimiento normativo en todos los aspectos de la administración de personal, manteniéndose actualizado en la legislación laboral y regulaciones aplicables. Preparar informes y reportes para el área de Recursos Humanos y otras áreas de la organización, según sea necesario. Colaboración con el servicio de prevención ajena en la coordinación de la prevención de riesgos laborales junto con el estudio de las condiciones de trabajo y de los riesgos laborales asociados de todos los hoteles.

    Hesperia World
    Kimpton Vividora Barcelona

    Revenue Manager / Kimpton Vividora Barcelona 5

    Revenue Manager / Kimpton Vividora Barcelona 5_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    What's the job? As a Revenue Manager, you will be responsible for optimizing and maximizing accommodation revenue by developing pricing strategies and Revenue Management techniques, while managing all distribution channels globally. Your day-to-day * Implement strategies and promotions across the market. * Ensure that the hotel's sales strategies are effectively applied in all systems. * Continuously check and optimize the revenue system. * Ensure that all distribution channels effectively support the hotel and maintain rate parity. * Analyze competitive sets, pricing positioning, and upcoming market demand periods. * Oversee daily online pricing to ensure it aligns with the pricing strategy. * Monitor market and competitor trends. * Perform daily analysis of sales, pick-ups, and forecasts. * Develop budgets and rate structures. * Actively design offers and promotions in coordination with relevant departments. * Identify and generate business opportunities. * Regularly track competitors, maintain up-to-date knowledge of the local market, and follow trends in key feeder markets. * Create and update the events calendar, understanding their impact on demand. * Manage teams and oversee process implementation. * Identify opportunities for continuous improvement and create distribution strategies. What we need from you * Degree in Hotel Management, Economics, Business Administration, or a related field. * 5 years of experience in Revenue Management departments within 5-star hotels. * Knowledge of Revenue Management tools and systems, preferably within IHG systems. * Knowledge of the PMS system Opera. * Spanish and English required; additional languages highly valued. * Proactive, positive, energetic, dynamic, empathetic, a team player, and passionate about luxury hospitality. * Strong understanding of the luxury hotel market in Barcelona and its competitive landscape. What to expect from us * Discounted international room rates. * Room for professional growth in one of the largest hospitality companies. * Training programmes and access to IHG's training tool. * Uniform and laundry service. * Meals whilst on duty. * Private health insurance discount. * Kimpton Benefits: our platform with exclusive discounts for employees. * Cool work environment and lots of fun

    Kimpton Vividora Barcelona
    W Barcelona

    Welcome Ambassador (temporal)

    Welcome Ambassador (temporal)_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    POSITION SUMMARY Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    W Barcelona
    Melós Restaurant

    Ayudante camarero

    Ayudante camarero_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    El objetivo principal de esta posición es formar al candidato dentro de un entorno de servicio elegante y de alta exigencia , donde cada detalle importa y el equipo trabaja con pasión para ofrecer una experiencia única. Buscamos personas que valoren la estética, la naturalidad en el trato y la capacidad de personalizar cada mesa y cada cliente , siempre con la intención de sorprender y emocionar. Somos “el último ingrediente” que completa la experiencia gastronómica. La persona seleccionada aprenderá y aplicará técnicas avanzadas de servicio , orientadas a elevar el nivel del comedor y a crear momentos memorables para nuestros clientes. Entre los conocimientos y habilidades que se desarrollarán destacan: Servicio elegante y preciso , cuidando la puesta en escena y el ritmo del comedor. Capacidad para personalizar la experiencia según las necesidades y sensibilidad de cada cliente. Conocimiento detallado del menú para ofrecer recomendaciones naturales y bien fundamentadas. Organización de gueridones, orden y preparación de sala en un entorno de alta exigencia. Técnicas de transporte, emplatado en mesa y presentaciones especiales. Comunicación fluida, empatía y capacidad para detectar oportunidades de sorprender. Trabajo en equipo, coordinación con cocina y disciplina operativa. El puesto ofrece la oportunidad de integrarse en un equipo comprometido con la excelencia, donde la formación es continua y donde cada integrante participa activamente en crear experiencias memorables.

    Melós Restaurant