JORNADA: Por definir
SALARIO: A convenir
Your Mission, Should You Choose to Accept It You’re the heartbeat of your hub. As our General Manager, you lead the full operation with confidence, warmth and a sharp eye for both people and numbers. You create a place where guests feel taken care of, team members feel energized to grow and the community feels connected. You turn our hybrid hospitality vision into a daily reality by being present on the floor, encouraging curiosity, making smart commercial calls and holding high standards that everyone can be proud of. You spot new opportunities long before others see them and turn them into real business impact. You nurture talent, champion culture and shape the energy of a hub that’s buzzing from morning coffee to late-night events. If you’re the kind of leader who inspires trust, builds strong teams and loves the thrill of running a lively, multi-layered operation, this could be the role you’ve been working toward. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Lead and inspire the hub management team across Commercial, Community, B&M, Special Areas and Kitchen Build a positive, inclusive and high-performing culture where teams feel supported and excited to grow Stay visible on the floor, setting the tone and creating an atmosphere guests love Coach managers through 121s, development plans and day-to-day support Drive talent development and build a healthy pipeline of future leaders Recruit, train and onboard team members who bring the TSH spirit to life Build strong partnerships with Performance, Finance, HR, Learning, Asset Management and others Maintain a strong presence in the local community, universities and key networks Keep our online reputation sharp and respond to guest feedback with care Steer the commercial strategy and explore new revenue opportunities across all outlets Oversee the P&L, budgets, forecasting and CapEx, keeping a sharp eye on efficiency Uphold brand and service standards and follow through on improvement plans Lead multiple F&B outlets with a destination mindset Drive operational excellence across the entire hub experience Keep the hub safe, compliant and well maintained at all times What You’ll Have You have 10+ years of hospitality experience, with at least 5 years in senior hotel leadership You bring a strong background in F&B and have led destination concepts You have experience running large, complex operations with multiple outlets You bring a coaching mindset and communicate with openness and energy You’re commercially sharp, comfortable with P&Ls and excited about new business ideas You think ahead, see patterns early and spot opportunities others miss You’re calm, structured and organized even on the busiest days You care deeply about quality, details and creating memorable guest moments You’re a problem solver who listens first and acts thoughtfully You speak fluent English and Spanish. What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
