31 Ofertas de trabajo de director

Assistant Director Offsite Catering- Hotel Arts Barcelona

JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience * High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations * Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. * Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. * Adheres to all standards, policies, and procedures. * Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. * Manages group room blocks and meeting space for average to large-sized assigned groups. * Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions. * Uses his/her judgment to integrate current trends in event management and event design. * Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). * Participates in customer site inspections and assists with the sales process as necessary. * Performs other duties as assigned to meet business needs. * Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience. Ensuring and Providing Exceptional Customer Service * Delivers excellent customer service throughout the customer experience and encourages the same from other employees. * Empowers employees to provide excellent customer service. * Sets a positive example for guest relations. * Coordinates and communicates event details both verbally and in writing to the customer and property operations. * Makes presence known to customer at all times during this process. * Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. * Follows up with customer post-event. * Responds to and handles guest problems and complaints. * Uses personal judgment and expertise to enhance the customer experience. * Stays available to solve problems and/or suggest alternatives to previous arrangements. * Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Interacts with guests to obtain feedback on product quality and service levels. * Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams * Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. * Leads formal pre-event and post-event meetings for average to large-sized assigned groups. * Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function * Assists in the sales process and revenue forecasting for customer groups. * Up-sells products and services throughout the event process. * Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities * Reviews comment cards and guest satisfaction results with employees. * Observes service behaviors of employees and provides feedback to individuals and/or managers. * Assists in the development and implementation of corrective action plans. * Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. * Works with the property staff and customers to address operational challenges associated with his/her group. * Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you

Sales, Events & Marketing Trainee / Kimpton Aysla

About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the job? In this role, the Sales, Events and Marketing intern will be able to fully experience the sales and marketing department of KIMPTON AYSLA MALLORCA with a hands-on approach. After completing this program, the intern will have learned what a real sales and marketing department is about and will be fully immersed in the Kimpton Culture. Your day-to-day SALES * Learn all aspects of the hotel and all pertaining points of interest of the destination * Learn hotel room categories and basic information on outlets menus * Learn and perform all technical aspects of sales and events: work with sales managers on the entire sales process from prospecting to closing including proposals, contracts and resumes and BEOS. * Attends and participates in all departmental meetings, training sessions and other information meetings as and when requested to do so * Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. * Assist with site inspection and Fam Trips organization * Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings. * Developing new ideas * Database management * Assist the Commercial Director on admin tasks MARKETING * Develop and execute promotions campaigns in F&B, events and rooms through relevant digital and social media channels. * Act as a project manager to ensure timely media placements and coordination of production/materials deadlines, in addition to, project expense management * Verify all advertising for the hotel in digital channels is in alignment with brand voice. * Maintain all imagery and content within 3rd party sites. * Engage in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly. What we need from you * Currently studying hospitality management with at least 3 months prior working experience in a hotel or restaurant * Must have basic knowledge of Microsoft Office, including Outlook, Excel, Word and Powerpoint. Opera or Delphi a plus but not a must. * Must be fluent in written and spoken English. Must have at least basic spoken Spanish. What to expect from us * Opening experience! * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool. * Meals whilst on duty

Assistant In Room Dining Manager-Hotel Arts Barcelona

JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR * 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team * Handles employee questions and concerns. * Monitors employees to ensure performance expectations are met. * Provides feedback to employees based on observation of service behaviors. * Assists in supervising daily shift operations. * Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. * Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations * Ensures all employees have proper supplies, equipment and uniforms. * Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. * Ensures compliance with all restaurant policies, standards and procedures. * Monitors alcohol beverage service in compliance with local laws. * Manages to achieve or exceed budgeted goals. * Performs all duties of restaurant employees and related departments as necessary. * Opens and closes restaurant shifts. Providing Exceptional Customer Service * Interacts with guests to obtain feedback on product quality and service levels. * Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. * Encourages employees to provide excellent customer service within guidelines. * Handles guest problems and complaints, seeking assistance from supervisor as necessary. * Strives to improve service performance. * Sets a positive example for guest relations. * Assists in the review of comment cards and guest satisfaction results with employees. * Meets and greets guests. Conducting Human Resource Activities * Supervises on-going training initiatives. * Uses all available on the job training tools for employees. * Communicates performance expectations in accordance with job descriptions for each position. * Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities * Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. * Assists servers and hosts on the floor during meal periods and high demand times. * Recognizes good quality products and presentations. * Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you

Jefe de Sala en camping

ECG es el número 1 para el empleo en hostelería al aire libre. ¿Por qué unirse a nosotros? 5000 oportunidades de empleo al año, marcas reconocidas (Homair-Eurocamp, Marvilla Parks, Tohapi, Roan, ECGS, etc.), + 400 destinos en los campings de 4 y 5 estrellas más bonitos de Europa, 3 millones de clientes bienvenidos cada año. ECG es una experiencia profesional única, que se desarrolla en un entorno multicultural, junto al mar, junto a un lago, en la montaña,... ¡definitivamente hay una manera de reunirnos! ¡Tu mejor trabajo, sus mejores vacaciones! Directamente subordinado/a al/a la Director/a del camping, serás responsable del buen funcionamiento del restaurante y del bar. Garantizarás la acogida de la clientela y la limpieza de las infraestructuras. Buscamos un Jefe de Sala para un camping ubicado en Blanes a partir del 01/07/2025 hasta finales de septiembre. Estarás a cargo de los diferentes puntos de venta dentro del camping: Bar Snack Restaurante Tus principales misiones serán las siguientes: Gestión del personal Planificación del personal Aprovisionamiento de existencias Gestión de los puntos de venta Control de costes de materias primas Organización de los puntos de venta Control del HACCP Reclutamiento de personal de temporada

Revenue Manager Sevilla / Minor Hotels Spain

Como Responsable de Ingresos , se encargará de establecer y comunicar eficazmente la estrategia de precios del hotel por segmento de mercado en colaboración con los directores de hotel y el departamento de marketing y ventas de la unidad de negocio. ¿Qué tendrás que hacer? Preparar con exactitud previsiones trimestrales, por periodo semanal, relativas a los ingresos por habitaciones de hotel por segmento de mercado. Preparar con exactitud previsiones a 12 meses móviles, por periodo mensual, relativas a los ingresos por habitaciones de hotel por segmento de mercado. Establecer y comunicar eficazmente la estrategia de precios del hotel por segmento de mercado, haciendo referencia a los informes de mercado, los patrones de compra y la estacionalidad predeterminada. Preparar y presidir una Reunión semanal sobre ingresos. Recopilar y distribuir las actas de las reuniones, con notas sobre las previsiones y los cambios de estrategia, en particular, el plan de acción semanal. Establecer para el departamento de recepción y reservas unos objetivos mensuales de ingresos por ventas de segmento superior. ¿Qué buscamos? Grado universitario en gestión hotelera o finanzas. 2 años de experiencia en ingresos y rentabilidad en el sector hotelero. Estar familiarizado con las operaciones del hotel, la tecnología disponible (PMS & RMS) y todos los canales de distribución. Comprensión de la dinámica de los mercados regionales y locales, así como de los competidores y acontecimientos locales. Buen nivel de inglés tanto oral como escrito. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorablle Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.

Guest Relations / NH Collection Barcelona Gran Hotel Calderon

Como Guest Relations , desempeñarás un papel fundamental a la hora de garantizar una inolvidable experiencia a los huéspedesdesde el primer contacto y durante toda la estancia. Esta función implica mantener los más altos estándares de servicio, gestionar las opiniones de los huéspedes y fomentar una coordinación perfecta entre los departamentos en todo lo relacionado con la calidad. ¿Qué tendrás que hacer? Ofrecer una bienvenida genuina y cálida a los huéspedes que llegan, proporcionándoles una presentación profesional del hotel y ayudándoles con los procedimientos de registro. Estar siempre visible y disponible para los huéspedes, resolver sus dudas y mantener un contacto frecuente durante su estancia, resolver sus problemas y ayudarles con servicios adicionales, como transporte, reservas y recomendaciones locales. Ayudar al Director de Relaciones con los Huéspedes a mantener los estándares de calidad y garantizar una respuesta oportuna a las opiniones de los huéspedes, gestionar comentarios, sugerencias y quejas, y colaborar con los jefes de departamento para ejecutar planes de acción. Desarrollar conexiones positivas con los huéspedes, anticipándose a sus necesidades para ofrecer un servicio personalizado y reconocer y tratar a los huéspedes que repiten y a los VIP de acuerdo con las normas del hotel y la política VIP. Recoger y analizar las opiniones de los huéspedes a través de encuestas, reseñas y comunicación directa y tomar medidas decisivas para mejorar la experiencia de los huéspedes y comunicar los cambios necesarios al personal del hotel. Trabajar en estrecha colaboración con los distintos departamentos del hotel para coordinar los servicios a los huéspedes y garantizar una experiencia fluida. Mantener perfiles precisos y actualizados de los huéspedes, incluidas sus preferencias y peticiones especiales. Identificar oportunidades para aumentar las ventas de los servicios del hotel y comunicar eficazmente su valor a los huéspedes. Poseer un profundo conocimiento de los servicios del destino y de los contactos clave para garantizar que la información facilitada se ajusta a las normas de calidad y a la identidad corporativa. Asistir y apoyar el Guest Relations Manager en las actividades comerciales, incluida la preparación de eventos, la organización de inspecciones del lugar y la comunicación de la información pertinente. ¿Qué buscamos? Se recomienda formación en gestión hotelera, turismo, administración de empresas o un campo relacionado. Experiencia previa en un entorno centrado en el cliente, preferiblemente en el sector de la hostelería, con conocimiento de los procedimientos hoteleros. Se valorará muy positivamente la experiencia internacional. Dominio de la lengua local y del inglés; se valorarán otros idiomas. Excepcionales habilidades de comunicación (verbal y escrita) con un enfoque proactivo para resolver problemas. Demostrar orientación al cliente, superando constantemente las expectativas de los huéspedes. Adaptabilidad en los estilos de comunicación para proporcionar un servicio personalizado adaptado a las preferencias, necesidades, estilos de vida y preferencias de interacción de los huéspedes. Capacidad para influir en la colaboración interdepartamental hacia objetivos de calidad compartidos. Excelente capacidad de resolución de problemas y multitarea. Flexibilidad y disponibilidad para trabajar en diferentes turnos, incluidos los fines de semana, en función de la ocupación del hotel y los eventos. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.

📣 Hotel Manager (Lanzamiento y Operaciones) 📍 Sitges | Incorporación en agosto | Jornada completa presencial Palmera Group se prepara para abrir un nuevo aparthotel de 80 unidades en Sitges. Buscamos un/a Hotel Manager proactivo/a y estructurado/a que apoye al fundador durante la fase de puesta en marcha y asuma la gestión operativa diaria una vez abierto el establecimiento. 🟢 Una oportunidad única para construir una operación desde cero. 🔧 Responsabilidades Gestionar la comunicación con más de 80 propietarios individuales Supervisar la implementación de software (PMS / Channel Manager) Monitorizar el rendimiento en OTAs (Airbnb, Booking.com, etc.) Hacer seguimiento de la ocupación, ingresos y precios (apoyar revenue management) Colaborar en los sistemas de experiencia del huésped (self check-in, flujos de comunicación) Representar a Palmera en reuniones y supervisar las operaciones diarias in situ Coordinar la logística diaria: limpieza, recepción, mantenimiento ✅ Requisitos Dominio del español e inglés (catalán valorado) Experiencia en hospitality, aparthoteles y gestión de propiedades Excelentes habilidades de comunicación y capacidad para gestionar múltiples interlocutores Familiaridad con gestión de OTAs, precios dinámicos y sistemas PMS / Channel Manager Residencia en la zona de Sitges y disponibilidad para trabajar presencialmente a tiempo completo 🌟 ¿Qué ofrecemos? Participar en un proyecto nuevo con mucha libertad para influir en cómo se gestiona Trabajar en una de las localidades costeras más bonitas de España Formar parte de un equipo joven y dinámico con espíritu emprendedor Ambiente flexible con espacio para la iniciativa y la responsabilidad Liderar toda la operación a partir de la apertura en enero de 2026 ¿Interesado/a? Envía tu CV y una breve presentación a: Jan Kras 📧 hola@canmila.com 📣 Hotel Manager (Launch & Operations) 📍 Sitges | Starting August | Full-time On-site Role Palmera Group is preparing to open a new 80-unit self-service aparthotel in Sitges. We’re looking for a hands-on, structured Hotel Manager to support the founder during setup and take full responsibility for day-to-day operations once the property opens. 🟢 This is a unique opportunity to shape a new operation from the ground up. 🔧 What You'll Do Manage communication with 80+ individual apartment owners Oversee setup and rollout of software (PMS / Channel Manager) Monitor performance on OTAs (Airbnb, Booking.com, etc.) Track occupancy, revenue, and pricing performance (support revenue management) Collaborate on guest experience systems (self check-in, communication flows) Represent Palmera in meetings and supervise day-to-day operations onsite Coordinate daily logistics: cleaning, reception, maintenance ✅ What You Bring Fluent in Spanish and English (Catalan is a plus) Experience in hospitality, aparthotel operations, and property management Strong communication skills and confidence managing multiple stakeholders Familiar with OTA management, dynamic pricing, and PMS/Channel Manager systems Based near Sitges and available on-site full-time 🌟 Why Join Us? Be part of a brand-new project with lots of freedom to shape the operation Work in one of the most beautiful coastal towns in Spain Join a young, dynamic team with an entrepreneurial spirit Flexible environment with room for initiative and ownership Lead the entire operation once we go live in January 2026 Interested? Send your CV and a short introduction to: Jan Kras hola@canmila.com

Responsable de Alimentos y Bebidas

ECG es el número 1 para el empleo en hostelería al aire libre. ¿Por qué unirse a nosotros? 5000 oportunidades de empleo al año, marcas reconocidas (Homair-Eurocamp, Marvilla Parks, Tohapi, Roan, ECGS, etc.), + 400 destinos en los campings de 4 y 5 estrellas más bonitos de Europa, 3 millones de clientes bienvenidos cada año. ECG es una experiencia profesional única, que se desarrolla en un entorno multicultural, junto al mar, junto a un lago, en la montaña,... ¡definitivamente hay una manera de reunirnos! ¡Tu mejor trabajo, sus mejores vacaciones! Directamente subordinado/a al/a la Director/a del camping, serás responsable del buen funcionamiento del área de Alimentos y Bebidas (F&B). Garantizarás la acogida de la clientela y la limpieza de las infraestructuras y alojamientos. Buscamos un Responsable de Alimentos y Bebidas para un camping ubicado en Blanes a partir del 01/07/2025 hasta finales de septiembre. Estarás a cargo de los diferentes puntos de venta dentro del camping: Bar Snack Restaurante Tus principales misiones serán las siguientes: Gestión del personal Aprovisionamiento de existencias Gestión de los puntos de venta Control de costes de materias primas Organización de los puntos de venta Planificación del personal Control del HACCP Reclutamiento de personal de temporada

Marketing Manager

Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do... We are looking for an experienced Marketing Manager to join the opening team at SLS Barcelona. Under the guidance of the Director of Marketing, the Marketing Manager will support the Director of Marketing in the development and implementation of the marketing strategy and plan roll-out. The Marketing Manager will ensure that all marketing activities embody the essence of the SLS brand by fostering an environment where marketing initiatives are carefully crafted to resonate with the brand's identity, values, and objectives. Assists the Marketing Director in developing comprehensive marketing plans and budgets. Supports the Marketing Director in executing marketing campaigns and initiatives. Conducts research to identify and analyze new market opportunities, consumer preferences/habits and emerging trends. Collaborates with the team to develop branding strategies and messaging in close relation with sales department to provide commercial tools. Assists in the management of external agencies and vendors to produce marketing collaterals and distribution of marketing materials such as social media posts, email campaigns, and promotional content. Provides regular updates and reports on the status of marketing activities and performance metrics. Assisting with the management of the digital presence, including website updates and online listings along with the Digital Manager. Assists in the development of marketing presentations and materials for internal and external stakeholders. Maintains relationships with local media outlets and influencers to generate promotions of the hotel through 360 channels (ATL and BTL). Co-Coordinating with Lead Brand Ambassador on-site marketing activities during events to enhance guest experience and engagement. Represents the hotel at industry events, trade shows, and networking opportunities to enhance brand visibility. Assisting in managing RSVP lists and attendee communications for events. Qualifications What we are looking for... Degree with emphasis in 360 Marketing management. +3 years’ experience in hospitality/luxury marketing department. Proven team player with a high level of energy and motivation with a proven track record of living the company's values. Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high-level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.

MAITRE PARA TABERNA ASADOR EN EL CENTRO DE MADRID

Buscamos incorporar un/a Maitre de Sala con experiencia en servicio a la carta y sensibilidad por el trato al cliente, para liderar junto a un compañero la operativa diaria de nuestra sala. Nuestra taberna asador combina el sabor de lo tradicional con el apoyo de herramientas digitales actuales, como sistemas de reservas y gestión de cobro. El servicio se basa en una atención cercana, con platos a la vista del cliente y una propuesta centrada en el producto leonés, por lo que se valorará especialmente el conocimiento de este tipo de cocina. La persona seleccionada formará parte del equipo de gestión, trabajando en coordinación con otro encargado/a y el director del establecimiento. Funciones principales: Coordinación y supervisión del servicio de sala. Atención al cliente en servicio a la carta. Gestión de reservas digitales y organización de turnos. Seguimiento de comandas y coordinación con cocina. Control de cobros, arqueos y uso del TPV. Colaboración en la formación y motivación del equipo. Requisitos: Experiencia previa en restaurantes a la carta como encargado/a de sala o similar. Conocimiento de la cocina tradicional leonesa. Buen manejo de herramientas digitales de reservas y cobro. Perfil orientado al cliente, resolutivo y con buena capacidad de organización. Condiciones: Contrato a jornada completa con dos días libres rotativos. Turnos mixtos (comidas y cenas organizados en función de la operativa). Incorporación al equipo de gestión junto a otro Maitre y el director. A partir del primer año, acceso a bonus por objetivos vinculados a la gestión y desempeño del equipo.

Culinary Administrative Coordinator

Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a Culinary Administrative Coordinator to join the opening team at SLS Barcelona. Under the guidance of the Director of Culinary, you will: Keep up to date all HACCP protocols, being the person in charge for the Chefs to ensure their compliance Coordinate the cost recipe forms data base of all outlets Assemble the full range of schedule for all kitchen operation, keeps accurate record of Holidays and statutory days Works closely with HR department to provide extra staff requirements and keeps factorial program updated on check in and out of the staff It’s the point of contact for our outsourcing company of health and safety , and works closely with them in the monthly audits. In charge of update the team in any change on legislation involved in any kitchen operation Supervises our well-organized storerooms and inventories that allow for a smooth-running kitchen. Proposes changes on the equipment and keeps updated any status on repairs with external suppliers Qualifications What we are looking for... Expert in office package, with emphasis in Excel . Very well organized and with methodical thinking. You value learning and development and are looking to join a hard-working team, aiming to make the best food out there. Previous experience as health and safety assistant is an advantage. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You make people feel good - your team, guests and colleagues alike. Methodical and process-driven approach to tasks, but also able to work flexibly and calmly to meet deadlines. Ability to take ownership of important issues, solve problems and make effective decisions. Ability to work positively and collaboratively to achieve the highest standards of delivery at work. You’re not precious. We leave our egos at the door and help get stuff done. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.

Restaurant Manager / Kimtpon Aysla Mallorca

About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the job? As Restaurant Manager, you'll need to bring the best out of your team in a fast-paced environment to give our guests the outlet breakfast experience they've come to expect. You'll oversee and support a team of supervisors, as well the entire front of house operation. Reports to the Director of Food & Beverage Your day-to-day * Manage and oversee the entire restaurant operation. * Ensure the food & beverage concept of the restaurant is well executed and expectations of guests and the team are accomplished whilst continually looking for areas to improve. * Continually update service offerings in line with trends and guest expectations. * Connect with colleagues and guests alike in a positive and friendly manner. * Work closely with the kitchen team and the Food & Beverage Director to ensure that communication is strong between the entire team. * Manage food & beverage control including inventory, bar pars, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns and food standards. * Ensure service and other standards according to SOPs are adhered to. * Ensure cash handling procedures are followed and all stock items are managed. * Ensure that the food & beverage team is continually trained in product and menu knowledge. * Lead your team effectively with on-going service standards training and personal development plans. * Oversee the preparation and presentation of food & beverages to meet set standards. * Oversee staff training and carry out on-the-job training where required. What we need from you * College and/or advanced training in food and beverage management. * 2+ years' experience working as Restaurant Manager in a fast-paced environment ideally in an independent restaurant or in an outlet within a hotel. * Must be fluent in local language and English, German will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. * Knowledge of MICROS system will be valuable. * Wine knowledge will be valuable. What to expect from us * Opening experience! * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool. * Meals whilst on duty. * Uniform and laundry service