3 Ofertas de trabajo de guest service en Málaga

Assistant Housekeeping Manager

•Ensure all cleaning procedures and methods align with the company’s standards. •Detect malfunctions or damages in the rooms and public areas and take appropriate actions. •Oversee the cleaning progress of rooms and public areas. •Be familiar with the types, locations, and layouts of rooms. •Liaise with other departments (Front Office, Guest Relations, etc) to ensure service excellence. •Prepare the daily schedules and shifts. •Assist in all housekeeping related tasks as assigned by the Housekeeping or RoomDivision Manager.

Hostess

· Able to courteously assign guests to tables suitable for the size of the group, and escort patrons to their seats. Able to adjust patron seating flow in such manner as to balance customers among the various service stations. Able to communicate with guest and clients to ensure reservations are properly recorded and all needs met. Able to present menus and wine lists and explanations for all special items listed. · Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture. Able to coordinate with other supportive departments in order to ensure that snacks and beverages are prepared and served promptly. Able to help in the promotion of the Allure Club, during the days when the club is not operational. Reporting about the everyday business of the restaurant to the management and bring to their notice if any problem has arisen.

Head Waiter

· Responsible for the table and to serve guests. Handle the waiters and to organize them for optimum guest satisfaction. · Take care of any work related issues escalated to him during service and resolve it efficiently. · Report any customer complaint or matter that cannot be handled to the Assistant Restaurant Manager for solution. · Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture. · Take orders and serve food and beverage items to customers in a timely, enthusiastic and professional manner. · Listen and respond to inquiries using a positive, clear speaking voice. · Maintain an extensive knowledge of the menu and offer suggestions of dishes in accordance to the guest’s preference. · Able to safely transport hot and liquid items to and from the bar and kitchen areas. · Anticipate and service the guest’s needs before requests are made. Follow proper time and attendance and uniform procedures