5 Ofertas de trabajo de marketing en Málaga

Sales & Events Internship Anantara Villa Padierna Palace Benahavís (Marbella)

What will be your mission? As Sales Executive , you will be the Salespoint of contact for all existing and potential customers to the hotel and will negotiate and confirm all events within the guidelines of the Hotels Sales Strategy. What will you do? Assure that the guests/clients receive a service adapted, when possible, to their preferences, needs, lifestyles, and forms of working and interacting. Maintain good relationship with the guests/clients, ensuring that all of them have a service and experience adapted to their preferences and needs. Develop new effective approaches to building up the position of the hotel with the specific partners and establishing strategic alliances. Behave by our beliefs: the guests and clients are our number 1 priority, coordinate different departments in order to assure a high quality experience and create an excellent service attitude. Make sure that the specific requirements are correct and coordinate them with the corresponding department. Offer different possibilities for external and internal services (meeting rooms, restaurants reservations, car rental, etc.) Assure that clients/guests feel accompanied at every moment, as well as connected with their city of destination. Have a thorough knowledge of the services offered by the company, and also in the place/city (restaurants, leisure facilities, transport facilities, museums, etc.). Organize and coordinate (together with the clients/ guests) the preparation of the activities of interest, according to their needs. Maintain a direct and frequent contact with clients/guests, especially during the most important moments of their stay (events, coffee breaks, site inspections, etc). Keep always the meeting rooms and other facilities clean and in a good shape, so that there are a place where guests feel welcome and at easy, feel and experience the place. Maintain the contact with guests/ clients in order to find out how to even serve them better next time. Accept suggestions of our potentials costumers and work hard to improve our service. Lead by example, customizing the behavior and values of the brand, so that they are lived by each of our employees. Communicate and give feedback in a correct way; listen and show empathy. Surprise our guests by exceeding their expectations. Be the best host that customers have experienced during a hotel stay. Manage the follow up of the contributions given to the costumers and gather information about their decision. Negotiate with the clients the budgets related to the organization of events, hotel services, etc… Draft the work/service order sheets related to the services and rooms contracted by customers for the celebration of events, giving it to the Department Managers. Accompany customers in guided visits (inspection visits) along the hotel facilities, showing the best and more suitable services and options for them. Organized commercial visits to current and potential customers of the environment of the hotel, in order to establish regular contacts and present them the different services of the hotel. Organize special events and acts requested by the costumers, coordinating the different hotel departments involved (training courses, presentations, press conference, interviews, etc.). Supervise the lounges and facilities installed in them for the celebration of events. Check the bills related to the events organized in the hotel. Solve the incidences of the revenue of customers (correct valuation of the vouchers, unpayments of “straight to the exit”, etc.), contacting with them and with the NH Hotels Administration Department. Define with the Hotel Management, the prices of hotel meeting rooms and lounges, according to its demand and occupation levels, available dates, etc. What are we looking for? Bachelor Degree in any field. At least 2 years experiences in Sales & Marketing. Strong in inter-personal and leadership skills. Experience in hotel/property management or the entertainment business. Proficiency in English communication. Strong in driving results and good negotiation techniques. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Marketing & Communications Internship / Anantara Villa Padierna Palace Benahavís (Marbella)

What will be your mission? As Social Network & Communication Staff , you will report to the Marketing Manager and work closely with the Branding, Public Relations and Hotels Operations team. What will you do? Manage the social networks of your region's outlets in accordance with the brand's strategy. Create, write and publish content for social networks. Do the community management of the various social media accounts of your region. Do the community management of your region's various social media accounts. Create social media performance reports. Supervise and coordinate contracts with external stakeholders for digital content production, community management and content promotion, analysis and influencer marketing proposals. Accompany photo shoots according to the brand's visual identity. What are we looking for? Academic education in digital marketing or related fields. At least 2 years' experience in the field (preferably demonstrated by a portfolio of content created). Knowledge of social media management tools and image/video editing. Copywriting and community management experience. Good presentation skills, excellent verbal and written communication skills, interpersonal skills and an appreciation of team spirit. Good organisational skills. Analytical, aesthetic and creative skills. Ability to manage projects, set priorities, cope with stress and be proactive. Advanced level of English (written and spoken) - essential. Respect for the company's vision and strategy. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Hostess / Boho Club Restaurant

We are hiring! Host / Hostess Job Title: Host / Hostess Reports to: Restaurant Manager Responsible for: Welcome customers and guests being the first image of Boho Club Restaurant Job Requirements: - Education in: Hospitality/ Turism - Experience: Minimum 1 year - Languages: English: Professional Level / Spanish: Professional Level Other languages are highly valued (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Bring an excellent experience to guests To participate in the development of the department and restaurant with the Management Team Guarantee pre-research is made for each arriving guest and deliver a personal service accordingly Ensure that guests feel welcomed, cared for, and valued Key tasks as follows: Guest/Operation Ensuring the set standards and expectations are maintained on the highest personal level Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies Receive and say good bye to clients (always smiling) Greeting customers and escorting them to tables Manage restaurant reservations through the software (Seven Rooms) Management and office programs. Reports writing Organization and monitoring seating Excellent customer service (phone / personality / email) Take care of the information about customer allergies and communicate it to the rest of the team Supervise the correct visual of the furniture and decoration Comply with and enforce quality, health safety and protection standards data, established by the organization Ensure satisfaction in the customer experience by complying with quality standards Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Financial To provide information as requested by the Finance Department regarding all activities related to the restaurant department Ensure that payment details are fully correct on restaurant reservations and maintain control over the payment details of reservations Support staff checking if the table has already paid the bill before leaving the restaurant People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key customers and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual customer and market conditions Be responsible for co-ordinating the development of the restaurant's customers profile records, especially for regular customers Give frequent updates to the Management team of customers profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all customer comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: - Long term contract - Training and professional development plan - High emotional salary. Good working environment - Full time. 8 hours working (without split shift). Two days off/week - Benefits from relationships with third parties

Front Desk Receptionist

We are hiring! Receptionist Job Title: Receptionist Reports to: Front office Manager Responsible for: Developing an excellent service to guests Job Requirements: - Education in Finance/ Hospitality/ Tourism - Experience: Minimum 2 years - Driver license - Opera Cloud System - Languages: English: Professional Level / Spanish: Professional Level Other languages are highly valued (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Ensure pre-research is made for each arriving guest and deliver a personal service accordingly. Maintain a complete profile of each guest who stays at the Hotel, especially if it is a recurring visit Ensure that the reception desk is always manned Manning the main switchboard for Boho Club and carrying out Concierge duties accordingly In charge of all incoming email requests coming to the general info account in a timely manner, ensuring delivery to the correct department or individual Inform AFOM and HM about any return guests Local knowledge of the area and proactiveness in regards to potential requests on and off property Key tasks as follows: Guest/Operation Process all guest check-ins by confirming reservations in Opera Cloud System verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures Ensuring the set standards and expectations are maintained on the highest personal level Allocating all rooms daily, in liaison with housekeeping and sometimes also with maintenance Check in & Check out guests, billing and end-of shift cashiering Coordinate VIP amenities in conjunction with housekeeping Handle room reservations including room upsell and packages, in conjunction with reservations department Ensure that all stock, cash and keys are secured at all time and access is restricted to authorized staff only Be fully conversant with the Opera Cloud system and key entry system ensuring that information is accurate and timely and that system back-ups are undertaken as required and are completed Be fully updated on the Emergency procedures Be aware of and review all guest comments, both positive and negative, and where necessary advice on changes to avoid repetition Ensure a safe working environment is achieved in line with laid out hotel procedures and policies Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Financial Provide information as requested by the Finance Department regarding all activities related to the reception department. Ensure that all hotel procedures e.g. cash control, as laid out by Management ensuring that this happens within the reception. People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key guests and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual guest and market conditions Be responsible for co-ordinating the development of the hotel’s guest profile records, especially for regular guests. Give frequent updates to the Management team of guest profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all guest comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: - Long term contract - Full time. 8 hours working (without split shift). Two days off/week - Incentives (according to sales level and achievement of objectives) - High emotional salary. Good working environment - Benefits from relationships with third parties - Training and professional development plan

Sales Trainee

KIMPTON LOS MONTEROS MARBELLA is an ode to the Mediterranean, a tribute experience to the golden years of Marbella in the 70's with 195 rooms and suites, different gastronomic spaces, swimming pool, spa, sports areas and the most beautiful views of the coast. A hotel that works the ultimate expression of iconic luxury from the warmth and connection of the Kimpton brand in the premier area of Marbella. At Kimpton you can: Be yourself: Be yourself, bring your real self, your best version. Bring your experiences, your personality, your qualities, your creativity. With these ingredients is how you will get to customize the stay of our guests. Lead Youserlf: We trust you to give your best, take the initiative, do the right thing when no one is supervising, find creative ways to surprise our guests and colleagues. We support you in your growth and continuous improvement. Make it count: Why not improve the lives of those around us? Yours and our guests'. We care about both of you and that's why we look for every opportunity to create personalized experiences (Kimpton Moment) for both of you. That passion is what makes the work meaningful. What you do matters to us. You matter. Working at Kimpton is not just work, and it's certainly not like working anywhere else. We value the innovation, creativity, passion and personality of each team member; we want everyone to be and feel who they really are. What will the internship be like? As a Sales Trainee you will learn to: Your day-to-day - Support in the hotel's MICE sales processes, functions include, but are not limited to, support in MICE related RFP's, follow up, negotiation and contracting of group related business. - Support the MICE segment in the hotel, from solicitation to completion of group transactions. - Assist in drafting and/or accurately reviewing all sales contracts, rate agreements and/or banqueting/catering orders. - Regularly follow up with clients during and after check-out to ensure client satisfaction and secure future bookings. What we need from you * Excellent interpersonal and communications skills with the ability to connect and build rapport with a diverse range of colleagues and customers. * Display excellent attention to detail and organisational skills. * Driven and ambitious to consistently deliver and exceed service standards. * Candidates must possess strong analytic and presentation skills as the role will frequently interact with marketing, business development and sustainability personnel in customer facing sales opportunities. What to expect from us * Room for professional growth in one of the largest hospitality companies. * Training programmes and access to IHG's training tool. * Cool work environment and lots of fun