6 Ofertas de trabajo de spa manager en Málaga

Marketing Manager

KIMPTON LOS MONTEROS MARBELLA is an ode to the Mediterranean, a tribute experience to the golden years of Marbella in the 70's with 195 rooms and suites, different gastronomic spaces, swimming pool, spa, sports areas and the most beautiful views of the coast. A hotel that works the ultimate expression of iconic luxury from the warmth and connection of the Kimpton brand in the premier area of Marbella. At Kimpton you can: Be yourself: Be yourself, bring your real self, your best version. Bring your experiences, your personality, your qualities, your creativity. With these ingredients is how you will get to customize the stay of our guests. Lead Youserlf: We trust you to give your best, take the initiative, do the right thing when no one is supervising, find creative ways to surprise our guests and colleagues. We support you in your growth and continuous improvement. Make it count: Why not improve the lives of those around us? Yours and our guests'. We care about both of you and that's why we look for every opportunity to create personalized experiences (Kimpton Moment) for both of you. That passion is what makes the work meaningful. What you do matters to us. You matter. Working at Kimpton is not just work, and it's certainly not like working anywhere else. We value the innovation, creativity, passion and personality of each team member; we want everyone to be and feel who they really are. What's the Job? As Marketing Manager you will be responsible for proposing and executing marketing plans that promote revenue growth generation among key customer segments and support the hotel's brand positioning and image. Your day-to-day * Create the marketing plan and execute advertising and eCommerce campaigns to support the hotel strategic marketing plans working within the established budgets. * Develop and execute promotions campaign in F&B, events and rooms through relevant digital and social media channels. * Act as a project manager to ensure timely media placements and coordination of production/materials deadlines, in addition to, project expense management * Identify visual asset needs and coordinates all photo & video shoots as needed. * Verify all advertising for the hotel in digital channels is in alignment with brand voice. * Maintain all imagery and content within 3rd party sites. * Track and analyze success of marketing campaigns to adjust marketing strategies/budgets where needed based on performance metrics. * Develop, implement and help monitor internal/external email communication. * Engage in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly. What we need from you * Bachelor's degree in sales, marketing or related field. * 3 + years' experience working in hotel/hospitality marketing department. * Must be fluent in local language and English, additional languages will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. * Great knowledge of social media. What to expect from us * Discounted international room rates. * Meals whilst on duty. * Private health insurance discount. * Kimpton Benefits: our platform with exclusive discounts for employees. * Cool work environment and lots of fun! ?? * Room for professional growth in one of the largest hospitality companies. * Training programmes and access to IHG's training tool

Administrative Internship / Anantara Villa Padierna Palace Benahavís (Marbella)

What will be your mission? As Administration Staff, you will be responsible for various financial duties in the hotel. What will you do? Control of cash. Responsible for cashiering, receiving and checking closures and cash at all points of sale. Generate reports on cash receipts and follow up on cash receipts. Daily cash journal of cash envelopes generated. Checking cash receipts at TTCC and following up on incidents at DWP. Monitoring the correct parameterisation and collection of events. Monitoring invoices and collections. Monitor aging, agencies, group or individual deposits and commissions (Bavel). Control of new contracts and agency credits, after credit check in Iberinform. Control of accounts with the property, invoices receivable and payable. Liaise with insurance companies for any car or hotel damage. Control of current accounts in collaboration with FO. What are we looking for? Knowledge of accounting, SAP systems, knowledge of Bavel - Voxel, CoverManager, DWP - Accenture platforms, high level knowledge of spreadsheets. To have accounting knowledge and facility for mathematics. Good level of English both verbal and written. Knowledge of the main office tools (word processor, spreadsheet, databases, etc.). Organisation and tidiness. Ability to synthesise. Ability to work in a team. Oral and written communication skills. Record keeping skills. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Guest Relations Internship / Anantara Villa Padierna Palace Benahavís (Marbella)

What will be your mission? As Guest Relations specialist , you will play a pivotal role in ensuring a superior, refined, and luxurious guest experience from the initial contact through their entire stay. This role involves maintaining the highest service standards, managing guest feedback, and fostering seamless coordination across departments in all matters related to quality. What will you do? Extend a genuine and warm welcome to arriving guests providing a professional introduction to the hotel and assist with check-in procedures. Be consistently visible and available for guests, resolving inquiries and maintaining frequent contact during their stay and address guest issues and assist with additional services, such as transportation, reservations, and local recommendations. Assist the Guest Relations Manager in maintaining quality standards and ensure timely response to guest reviews, handle comments, suggestions, and complaints, and collaborate with department heads to execute action plans. Develop positive connections with guests, anticipating their needs to deliver personalized service and recognize and treat repeat guests and VIPs in accordance with the hotel's standards and VIP policy. Collect and analyze guest feedback through surveys, reviews, and direct communication and take decisive action to enhance guest experiences and communicate necessary changes to the hotel staff. Work closely with various hotel departments to coordinate guest services and ensure a seamless experience. Keep accurate and up-to-date guest profiles, including preferences and special requests. Identify opportunities for upselling hotel services and effectively communicate their value to guests. Possess thorough knowledge of destination services and key contacts ensuring that provided information aligns with quality standards and corporate identity. Assist and support the Guest Relations Manager in commercial activities, including event preparation, organizing site inspections, and communicating relevant information. What are we looking for? Education in Hospitality Management, Tourism, Business Administration, or a relevant field is recommended. Prior experience in a guest-centric environment, preferably within the hospitality industry with knowledge of hotel procedures. International experience is highly valued. Fluent in the local language and proficient in English; additional language(s) is a plus. Exceptional communication skills (verbal and written) with a proactive approach to resolving issues. Demonstrated customer focus, consistently exceeding guest expectations. Adaptability in communication styles to provide personalized service tailored to guests' preferences, needs, lifestyles, and interaction preferences. Ability to influence cross-departmental collaboration toward shared quality goals. Excellent problem-solving and multitasking skills. Flexibility and availability to work varying shifts, including weekends, based on hotel occupancy and events. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Marketing & Communications Internship / Anantara Villa Padierna Palace Benahavís (Marbella)

What will be your mission? As Social Network & Communication Staff , you will report to the Marketing Manager and work closely with the Branding, Public Relations and Hotels Operations team. What will you do? Manage the social networks of your region's outlets in accordance with the brand's strategy. Create, write and publish content for social networks. Do the community management of the various social media accounts of your region. Do the community management of your region's various social media accounts. Create social media performance reports. Supervise and coordinate contracts with external stakeholders for digital content production, community management and content promotion, analysis and influencer marketing proposals. Accompany photo shoots according to the brand's visual identity. What are we looking for? Academic education in digital marketing or related fields. At least 2 years' experience in the field (preferably demonstrated by a portfolio of content created). Knowledge of social media management tools and image/video editing. Copywriting and community management experience. Good presentation skills, excellent verbal and written communication skills, interpersonal skills and an appreciation of team spirit. Good organisational skills. Analytical, aesthetic and creative skills. Ability to manage projects, set priorities, cope with stress and be proactive. Advanced level of English (written and spoken) - essential. Respect for the company's vision and strategy. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Hostess / Boho Club Restaurant

We are hiring! Host / Hostess Job Title: Host / Hostess Reports to: Restaurant Manager Responsible for: Welcome customers and guests being the first image of Boho Club Restaurant Job Requirements: - Education in: Hospitality/ Turism - Experience: Minimum 1 year - Languages: English: Professional Level / Spanish: Professional Level Other languages are highly valued (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Bring an excellent experience to guests To participate in the development of the department and restaurant with the Management Team Guarantee pre-research is made for each arriving guest and deliver a personal service accordingly Ensure that guests feel welcomed, cared for, and valued Key tasks as follows: Guest/Operation Ensuring the set standards and expectations are maintained on the highest personal level Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies Receive and say good bye to clients (always smiling) Greeting customers and escorting them to tables Manage restaurant reservations through the software (Seven Rooms) Management and office programs. Reports writing Organization and monitoring seating Excellent customer service (phone / personality / email) Take care of the information about customer allergies and communicate it to the rest of the team Supervise the correct visual of the furniture and decoration Comply with and enforce quality, health safety and protection standards data, established by the organization Ensure satisfaction in the customer experience by complying with quality standards Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Financial To provide information as requested by the Finance Department regarding all activities related to the restaurant department Ensure that payment details are fully correct on restaurant reservations and maintain control over the payment details of reservations Support staff checking if the table has already paid the bill before leaving the restaurant People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key customers and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual customer and market conditions Be responsible for co-ordinating the development of the restaurant's customers profile records, especially for regular customers Give frequent updates to the Management team of customers profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all customer comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: - Long term contract - Training and professional development plan - High emotional salary. Good working environment - Full time. 8 hours working (without split shift). Two days off/week - Benefits from relationships with third parties

Front Desk Receptionist

We are hiring! Receptionist Job Title: Receptionist Reports to: Front office Manager Responsible for: Developing an excellent service to guests Job Requirements: - Education in Finance/ Hospitality/ Tourism - Experience: Minimum 2 years - Driver license - Opera Cloud System - Languages: English: Professional Level / Spanish: Professional Level Other languages are highly valued (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Ensure pre-research is made for each arriving guest and deliver a personal service accordingly. Maintain a complete profile of each guest who stays at the Hotel, especially if it is a recurring visit Ensure that the reception desk is always manned Manning the main switchboard for Boho Club and carrying out Concierge duties accordingly In charge of all incoming email requests coming to the general info account in a timely manner, ensuring delivery to the correct department or individual Inform AFOM and HM about any return guests Local knowledge of the area and proactiveness in regards to potential requests on and off property Key tasks as follows: Guest/Operation Process all guest check-ins by confirming reservations in Opera Cloud System verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures Ensuring the set standards and expectations are maintained on the highest personal level Allocating all rooms daily, in liaison with housekeeping and sometimes also with maintenance Check in & Check out guests, billing and end-of shift cashiering Coordinate VIP amenities in conjunction with housekeeping Handle room reservations including room upsell and packages, in conjunction with reservations department Ensure that all stock, cash and keys are secured at all time and access is restricted to authorized staff only Be fully conversant with the Opera Cloud system and key entry system ensuring that information is accurate and timely and that system back-ups are undertaken as required and are completed Be fully updated on the Emergency procedures Be aware of and review all guest comments, both positive and negative, and where necessary advice on changes to avoid repetition Ensure a safe working environment is achieved in line with laid out hotel procedures and policies Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Financial Provide information as requested by the Finance Department regarding all activities related to the reception department. Ensure that all hotel procedures e.g. cash control, as laid out by Management ensuring that this happens within the reception. People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key guests and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual guest and market conditions Be responsible for co-ordinating the development of the hotel’s guest profile records, especially for regular guests. Give frequent updates to the Management team of guest profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all guest comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: - Long term contract - Full time. 8 hours working (without split shift). Two days off/week - Incentives (according to sales level and achievement of objectives) - High emotional salary. Good working environment - Benefits from relationships with third parties - Training and professional development plan