25 Ofertas de trabajo de personal sala en Madrid

En nuestra focaccería italiana en la zona Bernabéu–Cuzco (Madrid) buscamos incorporar un/a Responsable / Encargado/a para liderar la operativa diaria del local. El espacio cuenta con sala y terraza, pero el modelo es autoservicio (no hay servicio en mesa). Buscamos una persona organizada, resolutiva y con liderazgo, que quiera crecer con una marca en plena expansión en España. Qué harás (funciones) • Gestión de personal: planificación de turnos, organización del equipo, formación, seguimiento del desempeño y clima. • Gestión de stock: control de inventario, mermas, rotación, recepción de mercancía y cumplimiento de estándares. G-stock y REVO • Gestión de pedidos y proveedores: realización de pedidos, coordinación con proveedores, control de entregas y calidad. • Gestión administrativa: control de caja (aperturas/cierres, arqueos), reportes, incidencias y procedimientos internos. • Coordinación de catering: planificación, preparación operativa y coordinación logística. • Gestión de delivery: control de plataformas, tiempos, calidad del producto, empaquetado/operativa y resolución de incidencias. • Supervisión general del local: orden, limpieza, seguridad alimentaria (APPCC) y alérgenos, y experiencia de cliente en mostrador. Requisitos • Mínimo 5 años de experiencia en puestos similares (encargado/a, responsable de turno, jefe/a de sala/operaciones) en restauración. • Perfil con liderazgo, orientación a resultados y alta capacidad de organización. • Acostumbrado/a a trabajar con picos de demanda y a coordinar varias líneas (local + delivery + catering). • Idiomas: inglés imprescindible. Italiano muy valorado. Qué ofrecemos • Posibilidad de Contrato indefinido. • Jornada completa. • Salario: 34.000 € brutos/año + bonus + dietas. • Incorporación a una marca con rápida expansión en España y posibilidades reales de crecimiento. • Proyecto estable, con procedimientos claros y foco en producto y calidad. Ubicación 📍 Madrid – Zona Bernabéu–Cuzco

Somos más que un restaurante: somos un templo. Aquí, cada servicio es un ritual: invitamos a cada persona que nos visita, y que trabaja junto a nosotros, a parar, respirar y tomar conciencia de cómo está por dentro. Desde ahí, la pasta deja de ser comida y se vuelve obra: un plato creado con verdad, belleza y amor, como reflejo honesto del estado interior de quien lo crea. Cuando creamos desde estos 3 pilares, encarnamos la filosofía del Alto Renacimiento florentino, recordando algo simple y muy poderoso: Somos creadores, capaces de transformar lo cotidiano, y también nuestra vida, en una obra auténtica y con sentido. Ahí vive nuestro propósito: despertar esa chispa en cada persona que entra. Y también nuestra visión: expandir este ritual, abriendo nuevos templos por el mundo para que esa transformación ocurra en más mesas, en más ciudades, en más vidas. Buscamos almas afines, gente con fuego: disciplina, constancia, sensibilidad y hambre de crecer de verdad. Aquí cada gesto cuenta. Y cada día nos transforma. PERSONAL DE SALA Y BARRA - IMPRESCINCIBLE NIVEL ALTO EN INGLES - VALORABLES OTROS IDIOMAS - EXPERIENCIA MINIMA 1 AÑO

Hair Assistant / Four Seasons Hotel Madrid

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role Four Seasons Hotel Madrid is looking for a Hair Assistant to join our team. The Hair Assistant is responsible for proactively welcoming guests and dealing with hair spa related enquiries, being knowledgeable about treatments, products and services offered as well as pricing as well as supporting in scheduling treatments. The role also includes taking a proactive approach to understanding guests' needs and desires. What you will do Support the company’s philosophy and company culture using guiding principles and delight as part of ensuring guest satisfaction and the achievement of our mission statement. Welcome the guests at the Hair Spa. Assisting in cleaning of Hair Spa and any area request by Art Manager. Ability to upsell hair products and retail brands within the hair spa. Implements correct shampoo technique and treatments for guests. Must be knowledgeable, independent and experienced in providing blow drying services and updos. Experience and ability to provide coloring services are required. Work harmoniously and professionally with co-workers and supervisors. What you bring As an ambassador of Four Seasons, our ideal Hair Assistant should represent the brand through excellent grooming, a positive attitude and a warm welcoming smile. Strong interpersonal skills are paramount, as well as the ability to multitask and solve problems. Previous hair assistant experience or a minimum of 2-year apprenticeship is required, as well as at least one specific training in hair color. Applicants also are required to have a flexible schedule and the ability to work all shifts, weekends and holidays. Must have the legal right to work in Spain and have fluency in Spanish, English knowledge will be considered as an additional skill. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 50 natural days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a part-time position (24h/week). This role might operate on a rotating shift basis, covering morning and evening shifts throughout the week, including weekends.

Chief Concierge / Four Seasons Hotel Madrid

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role: The Four Seasons Hotel Madrid is looking for a Chief Concierge. Candidates with passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply for a career with Four Seasons. As a member of the Rooms Division, the Chief Concierge works across disciplines to deliver an exceptional experience. What you will do: Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. What you bring: Our ideal Chief Concierge candidate have a special talent and passion for ensuring the highest of standards consistently and exceptional service. You should have managerial Concierge experience in luxury hotels, attention to detail, strong interpersonal and relationship-building skills, the ability to multi-task with excellent organizational skills, be a team player and have the desire to focus on the development of our team. Ideally you will also have experience of a new hotel or resort opening, and you must have the legal right to work in Spain and have fluency in English and Spanish. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 50 natural days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position. This role might operate on a rotating shift basis, covering morning and evening shifts throughout the week, including weekends.

RESPONSABLE DE TURNO PARA CADENA DE RESTAURACIÓN EN EXPANSIÓN

Buscamos incorporar un/a Responsable de turno para uno de nuestros locales en Madrid, dentro de un grupo de restauración organizada con procedimientos claros y un modelo de trabajo bien definido. ¿Qué harás en el día a día? Aplicar y hacer seguimiento de los procedimientos operativos del local. Participar activamente en la producción de helado y en el servicio de barra. Gestionar el almacén y el control de stock. Realizar el control y arqueo de caja, junto con otros miembros del equipo. Elaborar los horarios semanales del personal. Supervisar y acompañar al equipo de trabajo, apoyando su organización y desempeño. Coordinarte de forma continua con el equipo senior del grupo para asegurar que la operativa funcione correctamente. Requisitos mínimos Experiencia previa como Responsable o Jefe/a de Turno, preferiblemente en restauración organizada. Persona acostumbrada a trabajar con procedimientos claros y a seguirlos en el día a día. Perfil responsable, organizado y con buena actitud para liderar y apoyar al equipo. Se valorará experiencia con Agora u otros sistemas de caja y gestión. Se valorarán conocimientos de italiano. Condiciones Formación inicial estructurada de entre 2 y 3 meses, pasando por distintos locales del grupo en Madrid y aprendiendo desde la base: servicio de barra, producción en obrador, gestión de almacén, control de caja y aplicación de los procedimientos operativos. Proyecto estable dentro de un grupo en crecimiento, con un plan de desarrollo profesional definido. Posibilidades reales de crecimiento, con opción de evolucionar a roles de mayor responsabilidad dentro del grupo en el medio plazo. Entorno de trabajo dinámico y cercano, con equipos jóvenes y un clima colaborativo en el día a día. Contrato indefinido desde la incorporación. Jornadas continuas, con horarios rotativos, incluyendo fines de semana. Salario entre 25.000 y 28.000 € brutos anuales, en función de la experiencia en el puesto, más bonus y seguro médico. Uniforme cómodo y funcional, compuesto por gorra y camiseta corporativa. Incorporación inmediata.

CAMARERO/A PARA RESTAURANTE CON COCINA DE MERCADO

Para restaurante a la carta, ubicado en la zona de Chamberí, buscamos incorporar Camareros/as con vocación de servicio, orientados a ofrecer una atención al cliente de alta calidad y que se sientan cómodos/as trabajando en sala. Funciones principales: Realizar una mise en place ordenada. Ofrecer atención personalizada al comensal. Realizar venta sugerida de comida y bebida. Presentación y terminación de platos a la vista del cliente. Mantener el orden y limpieza del restaurante. Requisitos mínimos Experiencia mínima de 2 años como Camarero/a en restaurantes con servicios cuidados. Buscamos personas con predisposición para aprender sobre nuestro protocolo. Valorable nivel medio-alto de inglés o francés. Disponibilidad para viajar puntualmente a nivel internacional. Actitud positiva, educada y habituada a un cliente formal. Condiciones: Incorporación inmediata a un proyecto estable y en desarrollo. Contrato indefinido con periodo de prueba. Jornada completa con turnos seguidos y rotativos. Dos días libres rotativos. Salario 19-21K brutos anuales.

Host/ess- Four Seasons Hotel Madrid

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role: The Four Seasons Hotel Madrid is looking for a hostess to join our team. Our ideal candidate will have a passion for excellence and great enthusiasm in providing exceptional service standards. What you will do: Set up the host/hostess stand. Review the reservation book. Make recommendations as to the set-up of the restaurant. Welcome the guests at the restaurant. Take and handle reservations. Check emails and replay back. Check and handle the restaurant menus. Communicate with her colleagues and managers all the guests needs and requests. Handle restaurant floor plan. Inspect the cleanliness of each section of the dining room and the private dining room and make necessary improvements as well as check each table prior to opening to ensure its proper set. What you bring: We are looking for individuals that are highly motivated team players. Our ideal candidate will have prior experience as a hostess in a prestigious hotel and the ability to work under pressure and handle difficult situations. He or she will be friendly, outgoing, flexible personality and passion about providing high quality service. Must have the legal right to work in Spain and have fluency in English and Spanish. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 50 natural days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position. This role might operate on a rotating shift basis, covering morning and evening shifts throughout the week, including weekends.

Plonge

En el Mercer Hotel Madrid 5*GL, precisamos incorporar personal para hacer cargo de la limpieza de cocina (plonge). Buscamos a aquellos colaboradores que compartan nuestra filosofía de servicio: Profesionales honestos, respetuosos, responsables y entusiastas, con una actitud educada, cordial y discreta, comprometidos con satisfacción de nuestros huéspedes, dispuestos a situar al cliente en el centro de todos sus comportamientos y motivados para brindar una atención personalizada y de gran clase. Funciones: Higiene del Menaje y Utensilios Lavado de vajilla: Limpieza de platos, cubiertos, cristalería y fuentes utilizados por los clientes, ya sea de forma manual o mediante el uso de lavavajillas industriales. Limpieza de baterías de cocina: Lavado intensivo de ollas, sartenes, bandejas de horno y herramientas de corte utilizadas por los cocineros durante el servicio. Secado y pulido: Asegurar que todo el material esté perfectamente seco y sin marcas de agua antes de volver a su lugar de almacenamiento. Mantenimiento y Orden del Área Organización del material: Clasificar y devolver cada utensilio a su sección correspondiente (partidas de cocina o sala) para que el servicio no se detenga. Limpieza de maquinaria: Realizar el mantenimiento diario de las máquinas de lavado (limpieza de filtros, vaciado de cubas y reposición de abrillantador y detergente). Gestión de residuos: Vaciar, limpiar y desinfectar los cubos de basura, separando correctamente los residuos según la normativa de reciclaje vigente. Limpieza de Instalaciones Zonas comunes: Limpiar suelos, paredes, campanas extractoras y encimeras de la cocina al finalizar los turnos. Cámaras y almacenes: Apoyar en la limpieza y orden de las cámaras de refrigeración y estanterías de almacenamiento. Apoyo Puntual a Cocina Colaboración básica: En momentos de alta demanda o baja carga en el plonge, pueden ayudar en tareas sencillas como pelar patatas o hortalizas, siempre bajo supervisión.

Restaurant Hostess

Gestión de reservas: Administra el sistema de reservas (como Covermanager o similares), coordina las solicitudes individuales y de grupos, y optimiza la rotación de las mesas. Bienvenida y acomodo: Recibe a los clientes cordialmente, verifica sus datos y los acompaña a su mesa o al área del bar. Control de tiempos: Informa a los clientes sobre los tiempos de espera precisos y gestiona la lista de espera de manera eficiente. Atención telefónica y administrativa: Atiende llamadas para dudas o reservas y, en algunos casos, apoya en tareas de facturación o gestión de guardarropía. Enlace de comunicación: Actúa como puente entre los clientes y el personal de sala o gerencia para asegurar que cualquier necesidad o queja sea atendida de inmediato.

Food Runner

Su función principal es garantizar que los platos lleguen a la mesa de los comensales de manera rápida, eficiente y en la temperatura óptima. Funciones principales Traslado de pedidos: Llevar los platos terminados desde la cocina hasta el cliente. Control de calidad: Verificar que el pedido coincida con el ticket y que la presentación sea la adecuada antes de servirlo. Apoyo al camarero: A diferencia del camarero de sala, el runner no suele tomar pedidos ni gestionar cobros; su labor permite que el camarero se concentre en la atención personalizada. Mantenimiento de la sala: Ayudar en el montaje de mesas y la reposición de utensilios o servilletas según sea necesario.

Camarero/a de Sala Hotel 5*GL

En Mercer Hoteles estamos comprometidos en convertir la estancia de cada uno de nuestros huéspedes en una vivencia memorable. Nuestro equipo humano trabaja para ofrecer la excelencia, una forma de entender la atención al cliente que ha convertido nuestros hoteles 5*GL de Barcelona y Sevilla en una referencia. La pasión por el detalle nos ha llevado a formar parte del selecto grupo de los mejores hoteles de lujo del mundo. En 2024, tanto Mercer Barcelona 5*GL como Mercer Sevilla 5*GL han sido reconocidos con una Llave Michelin y los TripAdvisor Travellers’ Choice, distinciones que no serían posibles sin la pasión de nuestro equipo y el cariño de nuestros huéspedes. Buscamos a aquellos colaboradores que compartan nuestra filosofía de servicio: Profesionales honestos, respetuosos, responsables y entusiastas, con una actitud educada, cordial y discreta, comprometidos con satisfacción de nuestros huéspedes, dispuestos a situar al cliente en el centro de todos sus comportamientos y motivados para brindar una atención personalizada y de gran clase. En el Mercer Hoteles seguimos creciendo y por ello precisamos incorporar un/a CAMARERO/A para unirse a nuestro equipo en la próxima apertura Madrid. ¿Qué buscamos? Experiencia de al menos 2 años como camarero/a, preferiblemente en hoteles de categorías superiores o en restaurantes gastronómicos Bilingüe español/inglés (muy valorables otros idiomas) Disponibilidad inmediata Vocación de servicio, pasión por el detalle, carácter disciplinado y resolutivo, espíritu pro-activo. Profesional polivalente capaz de desenvolverse en todos los outlets de un hotel boutique de lujo. ¿Qué ofrecemos? Contrato estable en nuestra compañía Salario según convenio + Propinas Jornada de 40h/semanales en jornadas intensivas de mañana o tarde Buen ambiente de trabajo en nuestro gran equipo ¡Si crees que puedes encajar en esta oferta, no dudes en apuntarte! ¡Estamos deseando conocerte!

Spa Receptionist- Four Seasons Hotel Madrid

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role Four Seasons Hotel Madrid is looking for a Spa Receptionist to join our team. The Spa Receptionist is responsible for proactively welcoming guests and dealing with all enquiries, being knowledgeable about treatments, products and services offered as well as pricing, and scheduling treatments to maximize use of time within the treatment schedule. The role also includes to take a proactive approach to understanding guest needs and desires. What you will do • Welcome the guests at the Spa • Deal with all mail correspondences • Take reservations for spa treatments • Ability to upsell cosmetic products and retail brands within the Spa • Take the guest for a tour of the spa and explain the facilities offered to guests. • Work harmoniously and professionally with co-workers and supervisors. • Checking guest in and out, following payment procedures. • Ensure the reception area is clean and presentable at all times. • Prepare daily reports. What you bring As an ambassador of Four Seasons, our ideal Spa Receptionist should represent the brand through excellent grooming, a positive attitude and a warm welcoming smile. Strong interpersonal skills are paramount, as well as the ability to multitask and solve problems. Previous Spa or Hospitality experience is required. Applicants also are required to have a flexible schedule and the ability to work all shifts, weekends and holidays. Must have the legal right to work in Spain and have fluency in English and Spanish. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 50 natural days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position. This role might operate on a rotating shift basis, covering morning and evening shifts throughout the week, including weekends.