Ofertas
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    9 Ofertas de trabajo de pr and events en Madrid

    12
    Hesperia World

    Sales Executive Groups & Events Trainee / Hyatt Regency Hesperia Madrid

    Sales Executive Groups & Events Trainee / Hyatt Regency Hesperia Madrid_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    ¡Únete al equipo de Hyatt Regency Hesperia Madrid como Sales Executive Groups and Events! En Hyatt Regency Hesperia Madrid , buscamos un/a Sales Executive Groups and Events en Prácticas para apoyar al equipo de ventas en la gestión y desarrollo de nuevas oportunidades de negocio. Si te apasiona el mundo comercial, la hotelería de lujo y quieres formarte en un entorno dinámico y exclusivo, esta es tu oportunidad. Funciones principales: Apoyar en la identificación y captación de nuevos clientes para eventos, alojamiento y servicios del hotel. Colaborar en la gestión de relaciones con clientes corporativos, agencias y tour operadores. Asistir en la elaboración de propuestas comerciales y presentaciones personalizadas. Realizar estudios de mercado y análisis de competencia para detectar nuevas oportunidades de negocio. Apoyar en la organización de visitas comerciales y fam trips. Colaborar en la gestión de la base de datos de clientes con tareas administrativas y en el seguimiento de propuestas. Apoyar en la coordinación de estrategias de ventas y acciones promocionales. Requisitos: Estudiante o recién graduado/a en Turismo, ADE, Marketing, Comercio o similar. Pasión por las ventas, el trato con el cliente y la hotelería de lujo. Nivel alto de español e inglés (se valorará el conocimiento de otros idiomas). Habilidades comunicativas, capacidad de negociación y orientación a resultados. Conocimientos de Microsoft Office (Excel, PowerPoint, Word). Persona proactiva, con iniciativa y ganas de aprender. ¿Qué ofrecemos? Formación en un hotel de lujo reconocido a nivel internacional. Aprendizaje en un equipo comercial dinámico y con alto nivel de especialización. Comidas incluidas durante el turno de trabajo. Posibilidad de incorporación a la empresa tras finalizar las prácticas. Certificado oficial de prácticas y referencias. ¡Te esperamos para que formes parte de una experiencia única en el sector hotelero de lujo!

    Hesperia World
    Four Seasons Madrid

    Cost Controller- Four Seasons Hotel Madrid

    Cost Controller- Four Seasons Hotel Madrid_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role Four Seasons Hotel Madrid is currently seeking a Cost Controller to join our team. Reporting to the Performance Optimization Assistant Manager, this position will monitor and control all procedures that affect the receipt, issuance, general controls and sales of food and beverage in the hotel and to ensure that all control functions are established and enforced according to Four Seasons Hotel Ltd. policies and procedures. What you will do Establish and maintain local policies as they relate to the receipt, issuance and general controls of food and beverage. Monitor daily revenues and costs and prepare a daily and month to date Food and Beverage Cost Report as prescribed in the Accounting and Finance Manual. Monitor and record all house account meals and entertainment expenses (80-20 rule) and report any non-compliance to the Assistant Director of Finance for follow-up with the hotel management. Maintain up-to-date meat specifications and perform regular yield tests to ensure vendor compliance. Maintain menu costings on all food and beverage items and make F & B Management aware of any pricing problems. Constantly monitor all food and beverage controls to ensure compliance with Four Season Hotels Ltd. policies and procedures. Perform any other spot-checks as prescribed in the Food and Beverage Control Manual. Coordinate, attend and monitor all food and beverage, spa and guest supplies inventories to ensure accuracy. Verify, extend and tabulate the above inventories and prepare the monthly inventory adjustments journal entry. Prepare comprehensive Food and Beverage Control Report by the 10th day of the following month. Maintain a close working relationship with the Food & Beverage Director, Executive Chef and Director of Purchasing and make them aware of any potential problems or opportunities to improve the controls in their areas as they relate to food and beverage. Attend Food & Beverage Meeting to review prior month's Food & Beverage report to highlight actions needed, and focus Food & Beverage management on appropriate opportunities. Conduct self in a professional manner at all times to reflect the high standards of Four Seasons and encourage staff to do the same. Perform any additional duties as assigned by the Director of Finance, to include a participative role in Operating Equipment inventory taking. Prepare P&L for specific events to analyze profitability. What you bring Must have a thorough working knowledge of all corporate policies and procedures as they relate to Food and Beverage Control. Must be willing to work a flexible schedule in order to accomplish major responsibilities and tasks. Must be willing to accept assignments on as need basis, in order to promote team work. Must have a commitment to follow all local and corporate policies and procedures as they relate to food and beverage control. Must work in a safe, prudent and organized manner What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 22 working days days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position.

    Four Seasons Madrid
    The Social Hub

    Commis

    Commis_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Your Mission, Should You Choose to Accept It… Do you have a passion for food and a hunger to grow your kitchen skills? As a Commis at The Social Hub, you’ll be the right hand to our senior chefs, supporting everything from mise-en-place to plating up the final dish. This role is all about learning on the job. Perfect for culinary school grads or entry-level pros ready to dive into a fast-paced, collaborative kitchen. You’ll work alongside a talented and supportive team, gaining hands-on experience and building the foundations for a solid culinary career. From daily prep to service rushes, your effort will be key to creating delicious guest experiences. We believe great food starts with great teamwork, so come ready to grow, get your hands dirty, and have fun along the way. Please, note that this is a "fijo discontinuo" contract, starting from May. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Assist with food preparation, mise-en-place, and kitchen setup across sections. Follow recipes and directions closely, delivering dishes with accuracy and consistency. Support plating during service, keeping things fast, clean, and delicious. Work closely with senior chefs and kitchen porters to keep the kitchen running smoothly. Help with cleaning routines and follow hygiene standards to the letter. Store and label ingredients properly while helping to manage food stock and rotation. Maintain a tidy station and pitch in wherever needed. Uphold all health and safety practices. What You’ll Have Some experience in a professional kitchen, or recently completed culinary school. Basic knowledge of kitchen tools, cooking techniques, and hygiene practices. A strong work ethic: reliable, on time, and ready to roll up your sleeves. A learning mindset: open to feedback and eager to improve. A team-first attitude with respectful communication. A sense of pride in supporting food quality and the guest experience. Fluency in Spanish, English is a plus! What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

    The Social Hub
    The Social Hub

    General Manager

    General Manager_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Your Mission, Should You Choose to Accept It You’re the heartbeat of your hub. As our General Manager, you lead the full operation with confidence, warmth and a sharp eye for both people and numbers. You create a place where guests feel taken care of, team members feel energized to grow and the community feels connected. You turn our hybrid hospitality vision into a daily reality by being present on the floor, encouraging curiosity, making smart commercial calls and holding high standards that everyone can be proud of. You spot new opportunities long before others see them and turn them into real business impact. You nurture talent, champion culture and shape the energy of a hub that’s buzzing from morning coffee to late-night events. If you’re the kind of leader who inspires trust, builds strong teams and loves the thrill of running a lively, multi-layered operation, this could be the role you’ve been working toward. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Lead and inspire the hub management team across Commercial, Community, B&M, Special Areas and Kitchen Build a positive, inclusive and high-performing culture where teams feel supported and excited to grow Stay visible on the floor, setting the tone and creating an atmosphere guests love Coach managers through 121s, development plans and day-to-day support Drive talent development and build a healthy pipeline of future leaders Recruit, train and onboard team members who bring the TSH spirit to life Build strong partnerships with Performance, Finance, HR, Learning, Asset Management and others Maintain a strong presence in the local community, universities and key networks Keep our online reputation sharp and respond to guest feedback with care Steer the commercial strategy and explore new revenue opportunities across all outlets Oversee the P&L, budgets, forecasting and CapEx, keeping a sharp eye on efficiency Uphold brand and service standards and follow through on improvement plans Lead multiple F&B outlets with a destination mindset Drive operational excellence across the entire hub experience Keep the hub safe, compliant and well maintained at all times What You’ll Have You have 10+ years of hospitality experience, with at least 5 years in senior hotel leadership You bring a strong background in F&B and have led destination concepts You have experience running large, complex operations with multiple outlets You bring a coaching mindset and communicate with openness and energy You’re commercially sharp, comfortable with P&Ls and excited about new business ideas You think ahead, see patterns early and spot opportunities others miss You’re calm, structured and organized even on the busiest days You care deeply about quality, details and creating memorable guest moments You’re a problem solver who listens first and acts thoughtfully You speak fluent English and Spanish. What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

    The Social Hub
    The Social Hub

    Summer Sales Intern

    Summer Sales Intern_hosco
    JORNADA: Por definir
    SALARIO: TBD

    Are you looking for an internship at one of Europe’s most exciting companies? Do you want to hop on our life-long learning journey? Your Mission, Should You Choose To Accept It: As our Summer Sales Intern, you’ll be in charge of converting leads into bookings to make sure all our student rooms are sold out for the new academic year. You’ll experience a steep learning curve in sales; either when you’re giving a tour to a potential student or helping out with answering questions online, you’ll be at the forefront of it all. By being organised and efficient in your work, you'll create a seamless customer experience. You'll maintain clear lines of communication with your team and potential students. You will join the team at our hotel for a period of 5 months starting on the 1st May 2025. In Case You Don’t Know Who We Are (Ahem)… Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. Who You Are Currently studying a relevant bachelors in Sales, Advertising, Marketing, or Business Excellent interpersonal and communication skills Ability to work in a fast-paced team environment Fluent in English and Spanish Comfortable in an ambitious and informal work environment Flexible and detail oriented You are a European citizen, currently enrolled in a University in Madrid. What You’ll Do Focus on selling our B2C student rooms by: Handling online and offline tours of the property Supporting our reservations team by responding to student-related emails Respond to leads via third parties Pro-active follow up of leads A variety of commercial projects/tasks based on your location’s needs What We Offer On the job coaching and guidance. Monthly compensation for your internship. The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

    The Social Hub
    The Social Hub

    Business Development Manager

    Business Development Manager_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Your Mission Should You Choose To Accept It: As our Sales Manager, you are the entrepreneur between entrepreneurs. You're tasked with building out new partnerships, as well as fostering our existing ones. You believe in the unlimited possibilities of our multiproduct brand and see endless commercial opportunities to (over)achieve the commercial targets and drive TSH forward. You recognize the power of our community and are able to motivate your network of partners in using TSH to the fullest benefit of both. You are a true connector. You are curious by nature, proactive, not afraid to fail and of course, you love a good chat with our community! In Case You Don’t Know Who We Are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do Co-create and execute a local sales strategy that aligns with our global vision across multiple segments and properties. You'll develop and implement effective lead generation strategies to create a pipeline of potential clients Turn challenges into opportunities: because every plan comes with a solution. Build meaningful partnerships that drive cross-selling, upselling, and a balanced distribution strategy across our products and locations. Identify new business leads and craft compelling proposals to secure growth. Stay ahead of the game: analyzing market trends, competitor moves, and emerging opportunities. Make every interaction count by recognizing commercial potential in every connection. Expand and maintain a strong network in business, education, and leisure: always thinking outside in, not inside out. Take the lead in building strong, proactive relationships: never waiting for the opportunity to come to you. Drive innovation with fresh commercial strategies, creative partnerships, and bold new collaborations. Keep an eye on the numbers: track sales performance, hit those KPIs, and ensure we’re always on top. Challenge partners to see opportunities they didn’t know existed (because you knew them first). Who You Are You have at least 8 year work experience in a commercial role You lead by example, with the TSH brand values in mind & demonstrate exceptional product knowledge to deliver the expected Guest experience & quality You're responsible for your own personal planning and work organization You demonstrate excellent problem analysis skills and decision making You have good knowledge of and a network in the local market/hospitality industry in Iberia region Are proactive, have hands on mentality, drive and ambition to grow with the organization You’re fluent in English and Spanish – Know other languages? The more the merrier! You’re legally allowed to work in Spain What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

    The Social Hub
    The Social Hub

    F&B Supervisor

    F&B Supervisor_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Your Mission, Should You Choose to Accept It You’re the kind of person who loves being in the middle of the action, and that’s exactly where this role lives. As our F&B Supervisor, you guide the team through each shift while keeping the energy high and the service smooth. You set the tone on the floor, support the crew when things get busy, and make sure our guests leave smiling. You’ll work closely with the Restaurant Manager, help new team members find their rhythm, and keep daily operations running like a well-oiled machine. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Lead the front-of-house team during service and set a positive, upbeat tone Guide your crew on the floor, helping them solve small issues in the moment Support training and onboarding for new team members Keep daily operations smooth by checking setups, stock, cleanliness and safety Stay present on the floor, chat with guests and jump in where needed Handle transactions accurately and pass on any irregularities Share targets for the shift and motivate the team to reach them Work closely with the kitchen and bar teams to keep service flowing What You’ll Have You have 1-2 years of experience in a senior waiter, barista or bartender role You bring confidence leading a team during service You communicate clearly and stay calm when things get busy You have an eye for detail and keep service consistent You bring genuine hospitality energy and enjoy being guest-facing You work well with different teams and lead by example You speak English and Spanish, extra languages are a bonus What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

    The Social Hub
    The Social Hub

    Waiter/Waitress

    Waiter/Waitress_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Your Mission, Should You Choose to Accept It You’re the energy in the room and the friendly face guests remember. As a Waiter/Waitress at The Social Hub, you keep service flowing with confidence, speed and genuine warmth. You’ll jump between tables, bar, kitchen and colleagues, keeping everything smooth, connected and fun. Our guests come from everywhere, and you love making each one feel at home. You’ll join a tight team that knows how to work hard, laugh hard and bring good vibes to the Hub. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Welcome guests with energy and make them feel instantly at ease Take orders, serve dishes and share menu recommendations with confidence Keep the floor running smoothly by spotting what’s needed before anyone asks Communicate clearly with bar and kitchen so every dish and drink lands perfectly Handle questions, requests and small hiccups with calm, friendly problem solving Keep your station clean, organised and ready for action Support colleagues during busy moments and create a great team rhythm What You’ll Have You have a natural feel for hospitality and love creating good moments You bring 1–2 years of restaurant or hospitality experience, or strong enthusiasm to learn You have great communication skills and enjoy connecting with people You manage multiple tasks without losing your cool You speak English and Spanish; any extra languages are a plus You take pride in a clean, professional appearance You bring a positive attitude and enjoy being part of a supportive team What We Offer: The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

    The Social Hub
    Four Seasons Madrid

    Concierge Supervisor- Four Seasons Hotel Madrid

    Concierge Supervisor- Four Seasons Hotel Madrid_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role Four Seasons Hotel Madrid is currently seeking a dynamic and passionate Concierge Supervisor. Reporting to the Assistant Chief Concierge, this role will supervise daily concierge operations, ensuring exceptional guest service, guiding and developing the team, and maintaining smooth, efficient, and professional desk functions in line with Four Seasons standards. What you will do Supervise the daily operations of the Concierge team, serving as the primary point of contact during shifts. Handle guest requests, special arrangements, and complaints promptly and professionally, turning challenges into memorable experiences. Lead, coach, and develop the Concierge team through onboarding, continuous training, and one-on-one feedback sessions. Monitor and reconcile commission-based services, guest orders, and related financial transactions. Ensure desk operations run smoothly, including package handling, messages, faxes, luggage storage, and up-to-date local information for restaurants, attractions, and events. Collaborate with other departments to successfully execute special projects aimed at enhancing guest services and team efficiency. Organize and coordinate team-building activities to foster a positive work culture. Maintain professional standards, comply with Four Seasons policies, and represent the hotel with the highest level of hospitality and integrity. Support the Assistant Chief Concierge in the preparation and coordination of departmental meetings, including morning briefings and other operational meetings, ensuring effective communication and alignment within the team. What you bring High School Diploma or Bachelor’s Degree. European Passport or legal right to work in Spain. Fluency in English and Spanish. Previous experience in concierge is required; Les Clefs d’Or membership is favorable. Strong leadership, organizational, and interpersonal skills. Ability to handle multiple priorities in a fast-paced, luxury environment. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 50 natural days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position. This role might operate on a rotating shift basis, covering morning and evening shifts throughout the week, including weekends.

    Four Seasons Madrid