7 Ofertas de trabajo de resort en Madrid

Jefe/a Partida Restaurante CEBO

¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid y Londres, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un/a Jefe/a de partida para el Restaurante CEBO situado en el Hotel Urban 5* GL en Madrid. Si te apasiona la hostelería, llevar la excelencia y satisfacción del cliente al máximo nivel, y quieres unirte a este a gran equipo, aplica a nuestra oferta. Misión del puesto: Supervisa que la elaboración de servicio de alimentos se lleve a buen término siguiendo los estándares de calidad establecidos por el Hotel. Responsable de la calidad, elaboración y presentación de los alimentos que se producen en la cocina asignada. Responsable de la eficiencia de los empleados a su cargo, así como del perfecto estado de limpieza, higiene y orden en las áreas bajo su responsabilidad. Reporta a: 2º Jefe/a de cocina Funciones: - Preparar y supervisar la preparación de los platos asignados a su estación. Asegurando que los ingredientes se manipulan adecuadamente y de que los platos se preparan siguiendo las recetas y técnicas establecidas. - Asistencia para la organización, coordinación y motivación al equipo de cocineros asignados a su partida. - Asegurar que todos los platos que salen de su estación cumplen con los estándares de calidad y presentación establecido. - Colaborar con otros departamentos de la cocina para garantizar la eficiencia en el servicio, especialmente con el Jefe/a de cocina y el jefe/a de cocina ejecutivo. - Velar por el correcto funcionamiento de la maquinaria y utensilios de cocina, así como de las cámaras frigoríficas y su control de temperatura. - Velar por el correcto cumplimiento de la normativa sobre seguridad e higiene (APPCC) en el trabajo en las áreas que dependen de su departamento, promoviendo las acciones pertinentes.

Camarero/a Hotel 5*

¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid y Londres, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de Camarero/a para el Hotel Villa Real situado en el centro de Madrid. Si te apasiona la hostelería, llevar la excelencia y satisfacción del cliente al máximo nivel, y quieres unirte a este a gran equipo, aplica a nuestra oferta. Misión del puesto: ofrecer un servicio de calidad, desde la recepción del cliente hasta la finalización de su servicio. Reporta a: Director/a de F&B o Jefe/a de Sala Funciones: - Preparación de las mesas, de su organización, de la correcta disposición de las sillas y la preparación de todo el servicio de mesa - Asegurarse de que la vajilla, la cristalería, la cubertería y la mantelería estén en estado óptimo y preparadas antes y después de cada servicio. - Recibir a los clientes y atender sus peticiones recogiendo el pedido y tramitándolo al servicio de barra o a la cocina. - Asesorar e informar a los clientes sobre la carta y resolver las posibles dudas que puedan tener sobre la oferta gastronómica. Es muy importante conocer bien la oferta. - Proporcionar el servicio, distribuyendo las bebidas y los alimentos encargados por los clientes. - Encargado del cobro al cliente y de entregar el cambio y el recibo correspondiente. Se ofrece: • Incorporación inmediata. • Jornada completa/parcial • Excelente ambiente laboral en un equipo dinámico. • Programas de formación continua. • Sala comedor equipada para el personal. • Tarifas especiales empleados/as y beneficios en todos los hoteles de nuestra colección. • Disponibilidad de anticipo de salario a tiempo real a través de la app Wagestream. • Club Benefits: podrás disfrutar de descuentos en marcas de reconocido prestigio en áreas como tecnología, viajes, moda, hogar y mucho más. • Retribución flexible (salud, tarjeta comida y transporte, formación, guardería). • Seguro médico privado a precio más barato, por debajo de mercado.

Coordinador/a de eventos Cluster Hotel 5*GL

¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid y Londres, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un/a Coordinador/a de Eventos Cluster Hotel 5*GL (Hotel Villa Real 5* y Hotel Urban 5*GL). Si te apasiona la hostelería, llevar la excelencia y satisfacción del cliente al máximo nivel, y quieres unirte a este a gran equipo, aplica a nuestra oferta. Misión del puesto: será el encargado/a de coordinar, planificar y supervisar todas las actividades relacionadas con reservas y eventos que se llevan a cabo en los hoteles. Su objetivo principal será asegurar que todo lo relacionado con reservas y eventos se desarrollan sin problemas y a la vez ofrecer una excelente atención al cliente. Reporta a: Responsable reservas, grupos y eventos. Funciones: - Trabajará de cerca con el equipo de grupos y revenue de las oficinas centrales, con el equipo de ventas, clientes y otros departamentos del hotel para asegurar una planificación y coordinación efectivas de cada evento, así como todo lo relacionado con reservas. - Cotizará y contratará eventos de los dos hoteles - Actuará como el principal punto de contacto para los clientes durante todo el proceso del evento. Debe entender las expectativas del cliente, resolver dudas, atender solicitudes especiales y asegurar de que se brinde un excelente servicio al cliente en todo momento. - Motivará al equipo encargado de la ejecución del evento, que puede incluir personal de banquetes, servicio de alimentos y bebidas, personal técnico y otros colaboradores, debe asegurar de que cada miembro del equipo comprenda sus responsabilidades y desempeñe sus funciones de manera eficiente. - Contribuir a la estrategia de venta del hotel y gestionar la adhesión de los departamentos a la consecución de esa estrategia. - Comunicación con el resto de departamentos, especialmente Front Office y F&B, para garantizar que se tienen en cuenta los requerimientos especiales de los clientes. - Construir relaciones fuertes con los clientes, los huéspedes y los miembros del equipo tanto de Hoteles como de Oficinas centrales, con el fin de obtener una comprensión completa de sus necesidades y trabajar para servir eficazmente. - Realizar una evaluación y seguimiento después de cada evento para recopilar comentarios tanto de los clientes como del equipo. Esto permitirá identificar áreas de mejora y asegurar que futuros eventos sean aún más exitosos. - Incorporación inmediata. - Jornada completa. - Excelente ambiente laboral en un equipo dinámico. - Programas de formación continua. - Sala comedor equipada para el personal. - Tarifas especiales Empleados/as y beneficios en todos los hoteles de nuestra colección. - Disponibilidad de anticipo de salario a tiempo real a través de la app Wagestream. - Club Benefits: podrás disfrutar de descuentos en marcas de reconocido prestigio en áreas como tecnología, viajes, moda, hogar y mucho más. - Retribución flexible (salud, tarjeta comida y transporte, formación, guardería). - Seguro médico privado a precio más barato, por debajo de mercado. - Y muchos beneficios más.

Front Desk Supervisor / Four Seasons Hotel Madrid

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. The Role of Front Desk Supervisor: We currently have an opportunity for a Front Desk Supervisor to join our team! The Front Desk Supervisor is an integral part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience. This individual responds to a wide variety of guest requests by accurately assessing the guest needs and requests, and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. Essential Functions This list is not all –inclusive and should only be used as an overview of all actual responsibility. Supervisory – lead, train and support front desk agents in daily/weekly/monthly duties. Act as a liaison with the Manager-on-Duty during morning, afternoon and/or overnight shifts to support the management operation. Help in handle Glitches and follow up in Guest Experience platform. Quickly and genuinely process guest check ins and outs within Four Seasons standards. Motivate front desk agent team with fun and light-hearted competitions and other interactive activities. Ensure procedures are followed by the Agents and do Benchmark standards Be a guide for trainees and follow their development. Communicate all relevant guests and group activity to proper internal parties. Handle change of allocations, monitoring rooms in priority. Room allocation of the upcoming days. Ensure special touches by all members of Front Desk team. Our Ideal Front Desk Supervisor candidate will have: Viable candidates must have a minimum of one year experience in a supervisory role or 2 years in a Front Desk Agent position in an upscale/luxury environment. Knowledge of Opera property management systems required. Assertive individuals with experience in handling internal and external conflict are preferred. Candidates with a degree in hospitality, or similar, are preferred. Ability to quickly and positively establish rapport is required. Above average communication skills - both written and oral - are required. Current Four Seasons employees, bilingual candidates and those with prior experience in a luxury hotel/environment will receive priority consideration. All applicants must possess the legal right to work in Spain and have fluency in English and Spanish. Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.”

Reservations Agent Italian CRO Madrid 1

Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: . Flexibility, Proactivity and liking to work by objectives; . Excellent communication skills; . Schedule Flexibility; . Training in Hospitality, Tourism or similar (preferential factor); . Sales skills (experience in reservation management or in the commercial area will be valued); . Experience in customer service (preferential factor); . Knowledge of Italian is a must; . Availability to carry out full-time face-to-face functions . Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: - Integration in a dynamic team, focused on a service of excellence - Remuneration compatible with the role - Continuous Training Plan to enhance career development - Access to the e-learning training platform - Possibility of functional, national and/or international mobility - Incentives and Benefits Plan - 40, 30, 20 or 16 hours per week Leisure: . Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; . Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: . Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you!

Banquet Sous Chef / Four Seasons Hotel Madrid

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role: We currently have an opportunity for a talented and creative Banquet Sous-Chef to join our Four Seasons Hotel Madrid team! Reporting into the Banquet chef, you will assist in leading the daily operation of the Banquets kitchen. Responsibilities will include selection, talent management and development of our culinary team, pl, food costs, banquet events, hygiene and sanitation, effective planning, budgeting, and purchasing decisions, policy making and inventory control, and ensuring our guests feel receive the highest levels of service excellence consistently. What you will do Managing the banquet kitchen operations and ensuring all production tasks are completed efficiently and on time. Supervising and coordinating the banquet kitchen team, ensuring smooth communication and workflow during service. Assisting in the creation and design of banquet menus that align with event requirements, seasonality, and the hotel’s culinary standards. Ensuring consistency in recipes, plating, and presentation across all banquet dishes. Monitoring and managing stock levels, ensuring accurate ordering and minimal waste for banquet production. Leading, training, and motivating the banquet culinary team with a focus on quality, discipline, and teamwork. Executing cooking techniques to prepare and present dishes according to established menus and event specifications. Maintaining high standards of hygiene, cleanliness, and food safety throughout the banquet kitchen. Ensuring all kitchen equipment and utensils are properly cleaned, maintained, and stored. Collaborating with the Banquet Chef, Executive Chef, and Events team to ensure seamless coordination and excellent guest experience. What you bring Culinary degree or equivalent qualification. Minimum 2 years Sous-Chef, ideally with hospitality and banqueting background. Strong knowledge of HACCP and food hygiene and safety regulations. Excellent organizational and leadership skills. Reliable, flexible, and service-minded. Must have fluency in English and Spanish, as well as the valid work permit. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 50 natural days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position. This role might operate on a rotating shift basis, covering morning and evening shifts throughout the week, including weekends.

Sommelier / Four Seasons Hotel Madrid

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role: Four Seasons Hotel Madrid is looking for a sommelier to join our team. We are looking for a professional that share a passion for exceptional service and who infuse enthusiasm and passion into everything he or she does. What you will do: Ability to advise the guest on wine selection and to supervise the day-to-day wine service. Responsible for selecting and consolidating the wine list by adhering to the budget and beverage cost, the requests of the guests and the concept of the outlet. Conduct staff training on product knowledge with a weekly frequency and work closely with restaurant general manager and chef for product development. Responsible for weekly and monthly wine inventories of all F&B outlets. Experience with and knowledge of Spanish cuisine and wines is highly preferred. Assists servers with wine service. Checks back with guests to assure their satisfaction. Keeps in contact with wine storeroom to ensure availability and correctness of products. What you bring: The ideal candidate must have previous Sommelier experience in a fine dining setting, must be a self-starter, possess a positive attitude and be comfortable working alongside a team of Food & Beverage professionals. Strong communicating skills are essential since you will be in contact with the clients and with different departments within the hotel. In addition, knowledge of wines and food pairing are crucial. Must have the legal right to work in Spain and have fluency in English and Spanish. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 50 natural days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals Schedule & Hours: This is a full-time position. This role might operate on a rotating shift basis, covering morning and evening shifts throughout the week, including weekends.