2 Ofertas de trabajo de revenue manager en Illes Balears

Reservation Manager M/F / Montesol Experimental

ABOUT US Experimental was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, Experimental operates cocktail bars, but also wine bars, restaurants and, since 2015, hotels. Destinations diversify over the years, starting with European capitals like Paris and London, to more seasonal locations such as Ibiza or Menorca for the summer or the ski slopes of Verbier and Val d'Isère for the winter. The group also has properties in Venice, New York, Biarritz, and the Cotswolds. The philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. ABOUT MONTESOL EXPERIMENTAL In the heart of Ibiza, Montesol Experimental blends historic charm and modern flair since 1933. With 33 stylish rooms, a lively restaurant, and a vibrant atmosphere, it’s a destination for curious travellers and locals alike. At the top of the hotel, our rooftop bar offers stunning views over Ibiza’s old town, a chic, open-air setting where cocktails are crafted under the stars. ABOUT THE POSITION As Reservation Manager, you will be responsible for managing and optimizing the hotel’s reservations, both individual and group, ensuring a seamless guest experience while actively contributing to the hotel’s commercial and revenue strategy. Key responsibilities: Group reservations: management, follow-up and coordination of tailored group bookings for Montesol Experimental Ibiza, as well as occasional support in handling group requests for our hotel in Menorca, including some travel throughout the year Individual & Corporate reservations: handling daily enquiries, controlling rates and availability, developing direct sales, managing emails and client follow-ups Revenue Management & Reporting: monitoring availability, budget and forecast; active participation in pricing and yield strategies; preparation of regular activity reports Business development: managing and activating existing corporate accounts, identifying new business opportunities and maintaining strong client relationships Processes & quality: ensuring correct use of reservation procedures, monitoring data quality in the system and implementing best practices Possibility of covering occasional front desk shifts to support the team depending on operational needs ABOUT YOU Previous experience in a similar role and/or within a high-end hotel environment Excellent communication skills with a strong guest-oriented mindset Autonomous, well-organized profile with strong adaptability and decision-making abilities Fluency in Spanish and English is mandatory French is a strong plus Strongly recommended knowledge and use of Opera Cloud Ability to maintain a thorough understanding of the hotel and Experimental, including operating standards, internal procedures, policies, facilities and services, ensuring their proper application within the Reservations department Strong commitment to internal policies, quality standards and excellence in guest service This job description is intended to provide an overview of the role and its responsibilities and is not intended to be an exhaustive list of all duties inherent to the position. Experimental is an equal opportunity employer. This policy applies to all terms and conditions of employment. Experience Experimental ! Throughout your experience, you will be part of a stimulating and innovative environment. You will join a dynamic group and evolve alongside a variety of functions and experts with recognised know-how Whether it is for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer: Opportunities of training and career development Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc. Attractive discounts in all our venues (cocktail bars, wine bars & restaurants) Corporate events

Reservations Trainee

Company Description About Us 🏨 Mondrian & Hyde Ibiza ¡Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza! Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views. Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches. Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed. The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo. Job Description What you’ll do… Supporting the daily tasks of the Revenue team, learning how pricing and distribution decisions are made. Receive and manage new bookings, modifications, and cancellations in a clear and professional manner. Accurately input booking details into the Property Management System, ensuring correct dates, rates, and guest preferences. Draft and send confirmation emails, vouchers, and cancellation policies in a timely manner. Record and follow up on specific preferences such as bed types, connecting rooms, or other individual needs. Verify real-time availability and apply appropriate rates based on segments (corporate, FIT, groups, etc.). Share relevant information with front office, housekeeping, and other teams to ensure a seamless guest experience. Assist in managing room blocks, rooming lists, and special conditions for groups or tour operators. Gain hands-on experience with PMS, channel managers, booking engines, and other essential reservation platforms. Qualifications What we are looking for: EU Nationality is required. Fluent English and Spanish. Other Languages is a plus. Currently pursuing or recently completed a degree in Hospitality, Business, or a related field. A proactive attitude and strong attention to detail. Effective communication skills and ability to work as part of a team. Ability to multitask and prioritize tasks in a fast-paced environment. Additional Information What’s in it for you…🎯 A competitive package and plenty of development opportunities. Accommodation included. Lunch is served daily at the in-house restaurant. Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments. Join an innovative and fast-growing international group committed not only to building new hotels but also to building a global brand. The opportunity to challenge the norm and work in a creative and rewarding environment. Be part of a team passionate about creating great hotel experiences and building a portfolio of brands. Great discounts at all Ennismore hotels and special discounts at numerous island businesses. Free subscriptions to Canva and Podimo. Activities to build an amazing team of students. Regular team meetings, from our team-building activities to our end-of-season super party; We work hard, but we know how to have fun!