Ofertas
    Provincia

    3 Ofertas de trabajo de spa manager en Illes Balears

    12
    Accor Group

    Reservations Trainee

    Reservations Trainee_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Company Description About Us 🏨 Mondrian & Hyde Ibiza ¡Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza! Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views. Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches. Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed. The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo. Job Description What you’ll do… Supporting the daily tasks of the Revenue team, learning how pricing and distribution decisions are made. Receive and manage new bookings, modifications, and cancellations in a clear and professional manner. Accurately input booking details into the Property Management System, ensuring correct dates, rates, and guest preferences. Draft and send confirmation emails, vouchers, and cancellation policies in a timely manner. Record and follow up on specific preferences such as bed types, connecting rooms, or other individual needs. Verify real-time availability and apply appropriate rates based on segments (corporate, FIT, groups, etc.). Share relevant information with front office, housekeeping, and other teams to ensure a seamless guest experience. Assist in managing room blocks, rooming lists, and special conditions for groups or tour operators. Gain hands-on experience with PMS, channel managers, booking engines, and other essential reservation platforms. Qualifications What we are looking for: EU Nationality is required. Fluent English and Spanish. Other Languages is a plus. Currently pursuing or recently completed a degree in Hospitality, Business, or a related field. A proactive attitude and strong attention to detail. Effective communication skills and ability to work as part of a team. Ability to multitask and prioritize tasks in a fast-paced environment. Additional Information What’s in it for you…🎯 A competitive package and plenty of development opportunities. Accommodation included. Lunch is served daily at the in-house restaurant. Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments. Join an innovative and fast-growing international group committed not only to building new hotels but also to building a global brand. The opportunity to challenge the norm and work in a creative and rewarding environment. Be part of a team passionate about creating great hotel experiences and building a portfolio of brands. Great discounts at all Ennismore hotels and special discounts at numerous island businesses. Free subscriptions to Canva and Podimo. Activities to build an amazing team of students. Regular team meetings, from our team-building activities to our end-of-season super party; We work hard, but we know how to have fun!

    Accor Group
    Le Collectionist

    Resort Manager Deputy (H/F/X) / Permanent contrat / Spain

    Resort Manager Deputy (H/F/X) / Permanent contrat / Spain_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Job Description Set up & coordinate the in resort team before the season: ● Assist the Resort Manager to recruit and onboard onsite teams, organize in house trainings matching Le Collectionist standards. ● Ensure office space, cars, housing if needed matching allocated budget. ● Implement company tools and adapt routines to the team. ● Source, compile and contract with contractors and 3rd parties when applicable (cleaning & needed 3rd parties for the season). ● Plan and coordinate weekly staffing needs, managing staff working hours to comply with regulations. ● Manage resort accounts, cash floats, and operating budgets ● Liaise with the regional management team. ● Order amenities & marketing goodies needed from the central office (bizops). ● Oversea in resort stock management. ● Organize welcome baskets local contracts or with regional/central offices when needed. ● Organize pre arrival team meetings to coordinate weekend arrivals. Ensure in-season smooth run and focus on optimal guest experience: ● Oversea properties pre-season house inspection with supply teams support to ensure all houses are ready and up to Le Collectionist’s standards. ● Support pre-arrival teams with sourcing/testing services and experiences matching the company standards. ● Support destinations Ibiza/Mallorca/ or Marbella and properties sales training. ● Supervise the welcoming of each of our customers while adhering to Le Collectionist brand standards, Dispatching Check-in & check out amongst the team, ensuring all guests are being welcomed according to Le Collectionist standards and process. ● Ensure all properties are ready up to standard and personalized as per guest’s requirements before check in.. ● Customer experience management: act as the guardian of the quality of guest reception and the effective resolution of any issues raised during their stay. This includes supporting your teams responding to dissatisfied customer requests and assisting with their complaints. ● Internal coordination: act as an essential coordination point between our customers and various internal teams such as Sales, and Supply to ensure an exceptional customer experience. The Resort Manager ensures that problem resolutions are handled by the appropriate individuals. (Ensure report and follow up of any issue or damage in CRM for optimal communication and history). Qualifications Profile: ● An interest in, or sensitivity to, the luxury and hospitality sector ● Bilingual in English and Spanish: fluency in both English and Spanish is required, and knowledge of a third language like French is a plus ● Based in Mallorca, Ibiza or Marbella ● Experience(s) in luxury rental management ● Valid driving license ● Highly organized and punctual ● Hospitality skills and know-how ● Strong leadership skills with a history of effectively managing and developing teams ● Excellent communication skills, both written and oral, to establish strong relationships with customers ● Proficiency in CRM tools: experience with CRM software preferred Work Schedule and Specifics ⚠️ Our presence on-site and the standards of our sector require working on Saturdays and Sundays (hotel model), especially during the high season. Work is organized in rotation with the rest of the onsite team and overtime may be recovered. Additional Information All our positions are also open to candidates with disabilities who may require specific accommodations.

    Le Collectionist
    Kimpton Aysla Mallorca

    Sales, Events & Marketing Trainee / Kimpton Aysla

    Sales, Events & Marketing Trainee / Kimpton Aysla_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the job? In this role, the Sales, Events and Marketing intern will be able to fully experience the sales and marketing department of KIMPTON AYSLA MALLORCA with a hands-on approach. After completing this program, the intern will have learned what a real sales and marketing department is about and will be fully immersed in the Kimpton Culture. Your day-to-day SALES * Learn all aspects of the hotel and all pertaining points of interest of the destination * Learn hotel room categories and basic information on outlets menus * Learn and perform all technical aspects of sales and events: work with sales managers on the entire sales process from prospecting to closing including proposals, contracts and resumes and BEOS. * Attends and participates in all departmental meetings, training sessions and other information meetings as and when requested to do so * Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. * Assist with site inspection and Fam Trips organization * Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings. * Developing new ideas * Database management * Assist the Commercial Director on admin tasks MARKETING * Develop and execute promotions campaigns in F&B, events and rooms through relevant digital and social media channels. * Act as a project manager to ensure timely media placements and coordination of production/materials deadlines, in addition to, project expense management * Verify all advertising for the hotel in digital channels is in alignment with brand voice. * Maintain all imagery and content within 3rd party sites. * Engage in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly. What we need from you * Currently studying hospitality management with at least 3 months prior working experience in a hotel or restaurant * Must have basic knowledge of Microsoft Office, including Outlook, Excel, Word and Powerpoint. Opera or Delphi a plus but not a must. * Must be fluent in written and spoken English. Must have at least basic spoken Spanish. What to expect from us * Opening experience! * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool. * Meals whilst on duty

    Kimpton Aysla Mallorca