21 Ofertas de trabajo de spa manager en Illes Balears

Guest Manager en Hotel 5* GL / Pure Salt Port Adriano

Descripción En Pure Salt Luxury Hotels estamos en búsqueda de un/a Guest Manager para nuestro prestigioso Hotel de 5* Pure Salt Port Adriano. Si tienes una pasión por la atención al cliente y un deseo firme de superar las expectativas de nuestros Clientes, esta es la oportunidad perfecta para llevar tu carrera al siguiente nivel. Misión del Cargo La misión principal del/a Guest Manager es asistir al departamento de dirección en la prestación eficiente de los servicios, garantizando la plena satisfacción de nuestros clientes. Este propósito será alcanzado a través de la implementación de políticas operativas definidas y una gestión eficaz de los recursos humanos y materiales de su área. Responsabilidades Gestión de la Experiencia del Huésped: Asegurarse de que cada huésped reciba una atención al cliente excepcional desde su llegada hasta su partida. Actuar como el principal punto de contacto para resolver inquietudes y atender requerimientos especiales. Coordinación Interdepartamental: Trabajar en conjunto con diferentes departamentos del hotel para asegurar que la experiencia del huésped sea cohesiva garantizando que todos los miembros del personal comprenda y apliquen los estándares de servicio que caracterizan a nuestro hotel. Control de Calidad: Monitorizar y evaluar el nivel de servicios prestados, estableciendo mejoras y ajustes necesarios para mantener la excelencia y los estándares de calidad y servicio. Atención a Comentarios: Dar respuesta y gestionar las sugerencias de nuestros huéspedes a través de encuestas, quejas o cumplidos, con el fin de optimizar la oferta de servicios y la satisfacción del cliente. Trasladar a Dirección el feedback y plan de acción. Conocimiento de Idiomas : Utilizar habilidades lingüísticas para mejorar la comunicación con nuestros huéspedes internacionales y personalizar su experiencia. Eventos: asiste a eventos sociales como representante de la empresa y colabora en la creación de eventos junto a la Dirección del Hotel. Requisitos Experiencia Mínima : Un mínimo de 3 años de experiencia comprobada en un rol similar dentro de la industria hotelera, preferiblemente en el segmento de lujo o 5 estrellas. Educación: Técnico en Alojamiento, Dirección Hotelera o ADE o Turismo. Será valoradle estudios adicionales en Revenue Management o MBA. Atención al Cliente: Experiencia demostrable en atención al cliente de alto nivel, con un enfoque claro en la satisfacción del huésped. Habilidades Interpersonales: Excelentes habilidades de comunicación Flexibilidad, sociabilidad, iniciativa, tolerancia al estrés, toma de decisiones, orientación al cliente, resolución de problemas. Atención al Detalle: Fuerte capacidad para identificar áreas de mejora y un compromiso con la excelencia en cada aspecto del servicio. Idiomas: Nivel alto de inglés y alemán. Se valoran conocimientos en otros idiomas como francés o Holandés, etc. Qué Ofrecemos En Pure Salt Luxury Hotels, ofrecemos un entorno de trabajo dinámico y profesional donde la formación continua y el desarrollo personal son prioridad. Te brindaremos la oportunidad de trabajar junto a un equipo comprometido con la excelencia en uno de los destinos más exclusivos de Port Adriano. Salario competitivo basado en la experiencia y cualificaciones. Oportunidades de desarrollo profesional y capacitación continua. Beneficios adicionales que incluyen descuentos en estancias en nuestros hoteles servicios del hotel y más. Si buscas un rol desafiante donde puedas hacer una diferencia real en la experiencia de nuestros huéspedes, y cumples con los requisitos mencionados, te invitamos a unirte a nuestro equipo. ¿Listo para ser la clave en la experiencia de nuestros huéspedes? Requisitos Requisitos Experiencia Mínima : Un mínimo de 3 años de experiencia comprobada en un rol similar dentro de la industria hotelera, preferiblemente en el segmento de lujo o 5 estrellas. Educación : Técnico en Alojamiento, Dirección Hotelera o ADE o Turismo. Será valoradle estudios adicionales en Revenue Management o MBA. Atención al Cliente : Experiencia demostrable en atención al cliente de alto nivel, con un enfoque claro en la satisfacción del huésped. Habilidades Interpersonales : Excelentes habilidades de comunicación Flexibilidad, sociabilidad, iniciativa , tolerancia al estrés, toma de decisiones, orientación al cliente, resolución de problemas. Atención al Detalle : Fuerte capacidad para identificar áreas de mejora y un compromiso con la excelencia en cada aspecto del servicio. Idiomas : Nivel alto de inglés y alemán. Se valoran conocimientos en otros idiomas como francés o Holandés, etc.

Front Office Agent / Kimpton Aysla Mallorca

About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the Job? As a Front Office Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Reports to the Front Office Manager. Your day-to-day * Be the warm welcome that kicks off a memorable guest experience! * Support the Front Office Supervisors in all required tasks. * Acknowledge IHG Rewards Club and Kimpton Karma members and returning guests, in person or on the phone. * Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. * Handle cash and credit transactions. * Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. * Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. * Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. * Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. * Take pride in your appearance and place as a brand ambassador. * Always know what events and activities are on the day's schedule. What we need from you * Bachelor's degree in hospitality or related field. * 2+ years' experience working in Front Office department. * Must be fluent in local language and English, German will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool. * Meals whilst on duty. * Uniform and laundry service

Bartender / Kimpton Aysla Mallorca

About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. What's the job? As the friendly face of our hotel bar, you'll also be a helpful host, a local expert, and a proud brand ambassador. Whether you're preparing drinks exactly as our guests want or serving them delicious food, you'll be devoted to creating relaxing, memorable experiences. Reports to the Restaurant Manager. Your day-to-day * Create a warm and welcome to everyone and setting the tone for each guest's experience. * Describe the selection of beverages of any kind and menu items to guests by offering interesting, and vivid descriptions of each item's, origin, taste, and preparation methods. * Understand and memorize al recipes and descriptions of all our products, spirits, food cocktails and so on. * Set up your bar - stock up on all the supplies you'll need and manage your inventory. * Ensure that beverages are well stocked. * Look after all house made ingredients and preparations, double check quality daily. * Ensure that overall cleanliness and maintenance of the working area. * Be ready to jump into other ad-hoc duties when your colleagues need your help. * Work with your restaurant and kitchen colleagues to offer a seamless food service. * Assess customers' needs and preferences and make recommendations. * Report and follow up on maintenance and repairs and for the cleanliness of the bar. * Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items. What we need from you * 2+ years' experience working with in hotel/bar as bartender. * Must be fluent in local language and English, additional languages will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool. * Meals whilst on duty. * Uniform and laundry

Assistant Restaurant Manager / Six Senses Ibiza

As Assistant Restaurant Manager, I fully comprehend the vision of Six Senses Ibiza to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be. Duties and Responsibilities In this role, I will assist the Restaurant Manager and I will assume responsibility for the efficient operation of the restaurant to provide exceptional products and services within brand operating standards. I will ensure that all set policies, procedures, best practices are in place and rigorously enforced. I will support the Assistant Restaurant Manager on focusing on the rejuvenation of the restaurant/culinary experience. Food & Beverage amenities, menus and wine lists will be constantly assessed to remain relevant and in keeping with Six Senses wellness and sustainability practices. I will work in partnership with other departments to ensure guest's needs are determined and met. I will have a full knowledge of Restaurant's menu and specials of the outlet and a good knowledge of the wine list. I will be able to recommend wine in absence of sommelier. A high standard of personal appearance, grooming and hygiene, plus comprehensive knowledge of safety, security and emergency procedures will be maintained by myself and all hosts in line with brand and statutory requirements. An important part of the role is to interact with guests and hosts in a professional, courteous and positive manner and proactively seek feedback. I am responsible for an exceptional guest experience from arrival to departure. I will perform any additional duties given to me by the Restaurant Manager. Qualifications To execute the position of Assistant Restaurant Manager, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results. I possess a minimum of a Bachelor's degree in Hospitality, Hotel or Business Management and more than two years' experience in a similar hotel operational role. I am a personally involved, visible and proactive leader with excellent organizational skills, capable of providing focused direction and continuing to establish the property's prominent position within the market. In terms of frontline restaurant management, I have an intuitive sense of product and service quality, a passion for excellence and an understanding of the sophisticated needs of the luxury customer. From a people management perspective, I am a responsive, engaged and interactive leader, capable of building strong positive relationships with hosts that results in a shared vision of success for the operation, demonstrated ability to leverage shared resources, undertake training as needed and to manage through influence. Technical skills include Advanced MS Office - Word, Excel and Outlook. I am also familiar with various hotel systems including MICROS/point of sell platforms. I have knowledge of hotel/resort and policies on discounts/food promotion etc. I am familiar with Food and Beverage terminology, application, operation, wine service, costs, menu development food and hygiene codes and controlling inventory. I have an excellent command of written and spoken English with some knowledge of Spanish and customs. Six Senses Ibiza is an equal opportunity employer. This policy applies to all terms and conditions of employment

Waiter/Waitress Saba Restaurant / Kimpton Aysla Mallorca

About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. What's the job? As the friendly face of our hotel restaurant, you'll also be a helpful host, a local expert, and a proud brand ambassador. Whether you're preparing drinks exactly as our guests want or serving them delicious food, you'll be devoted to creating relaxing, memorable experiences.Reports to the Restaurant Manager. Your day-to-day: * Create a warm welcome to everyone and set the tone for each guest's experience. * Describe the selection of drinks and menu items to guests by offering interesting, and vivid descriptions of each item's origin, taste and preparation methods. * Set up your outlet - stock up on all the supplies you'll need and manage your inventory. * Ensure that food and beverages are well stocked. * Ensure overall cleanliness and maintenance of the working area. * Be ready to jump into other ad-hoc duties when your colleagues need your help, that might include serving other outlets like rooms service, bar or terrace. * Work with your restaurant and kitchen colleagues to offer a seamless food service. * Assess customers' needs and preferences and make recommendations. * Report and follow up on maintenance and repairs and for the cleanliness of the bar. * Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items. * Supervise the pool area to make sure every guest is following the stated rules and there is no issues. What we need from you * 2+ years' experience working within hotel/restaurant. * Must be fluent in local language and English, additional languages will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us? * Competitive salary. * Discounted international room rates. * Employee recognition programs. * Training programs and access to IHG's training tool. * Meals whilst on duty. * Uniform and laundry

Host/Hostess / Kimpton Aysla Mallorca

About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the Job? As the friendly face of our hotel restaurant, you'll also be a helpful host, a local expert, and a proud brand ambassador. Whether you're preparing drinks exactly as our guests want or serving them delicious food, you'll be devoted to creating relaxing, memorable experiences. Reports to the Restaurant Manager. Your day-to-day: * Support the Restaurant Manager in any required task. * Manage reservations control including individual and group requests. * Be the link between R&B operations and S&M team. * Implement greeting standards throughout R&B departments. * Train staff on reservation handling. * Liaise with Chef to keep all R&B menus clean and up to date. * Assist R&B teams in their specific duties. * Ensure service and other standards according to SOPs are adhered to. * Ensure cash handling procedures are followed and all paper stock items are managed. * Ensure correct closing day procedures are followed. * Prepare welcome package for all new R&B team members. * Keep all training manuals up to date. What we need from you * 1+ years' experience working within hotel/restaurant. * Must be fluent in local language and English, additional languages will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool. * Uniform and laundry

Telefonista-Guest Service

Descripción de la empresa Sobre nosotros Nos encontramos en la búsqueda de un profesional para unirse a nuestro equipo de Guest Service como Telefonista. Únete a nosotros para disfrutar de una oporunidad única de trabajar con dos marcas hoteleras únicas, en la idílica playa de Cala Llonga, en Ibiza. Mondrian Ibiza es un elegante país de las maravillas con 154 habitaciones y espacios públicos de diseño, incluyendo una amplia terraza con vistas a la bahía. Hyde Ibiza es un paraíso para los amantes de la gastronomía, inspirado en los festivales y un escaparate para la música y la vida nocturna; Tiene 401 habitaciones con texturas naturales y toques artesanales. Juntos, los hoteles suman 7 restaurantes y bares; Desde sushi de primera calidad hasta cocina balear del mar a la mesa. Descripción del empleo Bajo la supervisión del/la Guest Service manager esperamos que seas un/una profesional dedicado/a y orientado/a al cliente, capaz de brindar un servicio excepcional en cada interacción. Tu compromiso con la satisfacción del cliente será fundamental para mantener los altos estándares de calidad que buscamos en nuestro equipo de teléfonos. Requisitos · Preferiblemente, experiencia previa en roles de atención al cliente o en un entorno de call center, donde haya demostrado habilidades de comunicación efectiva y capacidad para manejar múltiples tareas simultáneamente. · Capacidad para comunicarse claramente y de manera efectiva tanto verbalmente como por escrito, en español y en inglés, se valoran otros idiomas. · Se valora la capacidad de mantener la calma y la cortesía en situaciones difíciles. · Pasión por ayudar a los clientes y resolver sus problemas de manera satisfactoria. ·Capacidad para colaborar efectivamente con otros miembros del equipo y otros departamentos de la empresa para lograr objetivos comunes. Información adicional ¿Cómo será tu día a día? · Recibir y gestionar llamadas entrantes de clientes y huéspedes que buscan información, asistencia o soporte. · Responder a las preguntas de los clientes sobre nuestros productos, servicios, políticas y procedimientos. · Escuchar atentamente sus preocupaciones, investigar los problemas y encontrar soluciones satisfactorias para garantizar la satisfacción del cliente. ·Trabajar en estrecha colaboración con otros departamentos de la empresa. ·Mantener altos estándares de calidad en todas las interacciones con los clientes. ¿Qué te espera? · Un paquete competitivo y muchas oportunidades de desarrollo. · Tipo de contrato: Fijo discontinuo. · Únete a un grupo internacional innovador y de rápido crecimiento que se ha comprometido no sólo a construir nuevos hoteles, sino a construir una marca global. · La oportunidad de desafiar la norma y trabajar en un entorno creativo y gratificante. · Formar parte de un equipo al que le apasiona crear grandes experiencias hoteleras y construir una cartera de marcas. · En el Restaurante Interno se sirve almuerzo todos los días. · Grandes descuentos en todos los hoteles de Ennismore y descuentos especiales en numerosas empresas de la isla. · Muchas oportunidades para progresar y cambiar como parte de una familia global de marcas. · Reuniones de equipo periódicas, desde nuestras actividades de equipo, hasta nuestra super fiesta fin de temporada; Trabajamos duro, ¡pero sabemos cómo pasarlo bien!

Restaurant Manager / Six Senses Ibiza

As Restaurant Manager, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be. Duties and Responsibilities In this role, I will assume full responsibility for the efficient operation of the restaurant to provide exceptional products and services within Six Senses brand operating standards and budget. I will work strategically with the F&B Director and Assistant F&B Director to develop cohesive and productive goals for my department and establish procedures to achieve them. I will support an overall consistency of the Company's vision, quality/standards and develop concepts consistent with brand identity. My scope of work includes: · Keep abreast of industry trends and practices and update knowledge and skills to improve the product and service offering. · Focus on the rejuvenation of the restaurant experience. · Products and services will be constantly assessed and reviewed to remain relevant, innovative and in keeping with Six Senses wellness and sustainability practices. · Focus and review regularly through my physical presence in my department, our rigorous adherence to LQA standards. · Responsible for an exceptional guest experience service in the restaurant. · Effectively carry out service recovery or charge our hosts to do so in the event of guest complaints. · Responsible for inspecting department and guests' orders on a regular basis and ensuring any maintenance and product improvements are actioned within the designated time frame. · Lead a team of engaged and experienced hosts to provide the Six Senses exceptional standards of service. · Be responsible and ensure that Restaurant amenities, menus and wine lists will remain relevant and in keeping with Six Senses wellness and sustainability practices. · Have a full knowledge of menus and specials of all outlets and a good knowledge of the wine list and be able to recommend wine in absence of sommelier · Responsible for monthly inventory . · Thorough knowledge of all facilities and services offered by the property. · Support updating guest history profile. · Ensure that interaction and communications between departments within the property are clear and effectively maintained to support the smooth running of the department. · Supervise and review storage to ensure stock is on hand, properly stored and in line with Six Senses control and hygiene standards. · Provide guidance and control portions and presentations of orders. · Revise and control restaurant's operational budget is strictly adhered to and all costs will be continually monitored and controlled to drive profitability, while taking into consideration the preservation of required standards with every decision made. · Minimize payroll costs by maximizing productivity and efficient scheduling of hosts. · Prepare and submit legally required and confidential documentation related to the operation. · Complete accurately all corporate reporting requirements for the role. · Attend or conduct the designated meetings and briefings as instructed by my manager. · Perform any additional duties given to me by my manager. Qualifications To execute the position of Restaurant Manager, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results. I posses a minimum of a Diploma in Restaurant Management or Business and more than three years' experience in a similar role. I posses a strong pulse on the current culinary lifestyle and trends in international and Mediterranean markets, strong organizational and leadership skills to manage a dynamic restaurant team. Technical skills include advanced MS Office, POS, Reservations, Event Booking and Outlook platforms, plus I have an excellent command of written and spoken English with some knowledge of Spanish. European Visa or Work permit is mandatory. I will maintain a thorough understanding of Six Senses in terms of guidelines, rules and regulations, operating standards, facilities and services. Six Senses Ibiza is an equal opportunity employer. This policy applies to all terms and conditions of employment

Waiter/Waitress / Kimpton Aysla Mallorca

About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the job? As the friendly face of our hotel restaurant, you'll also be a helpful host, a local expert, and a proud brand ambassador. Whether you're preparing drinks exactly as our guests want or serving them delicious food, you'll be devoted to creating relaxing, memorable experiences. Reports to the Restaurant Manager. Your day-to-day: * Create a warm welcome to everyone and set the tone for each guest's experience. * Describe the selection of drinks and menu items to guests by offering interesting, and vivid descriptions of each item's origin, taste and preparation methods. * Set up your outlet - stock up on all the supplies you'll need and manage your inventory. * Ensure that food and beverages are well stocked. * Ensure overall cleanliness and maintenance of the working area. * Be ready to jump into other ad-hoc duties when your colleagues need your help, that might include serving other outlets like rooms service, bar or terrace. * Work with your restaurant and kitchen colleagues to offer a seamless food service. * Assess customers' needs and preferences and make recommendations. * Report and follow up on maintenance and repairs and for the cleanliness of the bar. * Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items. * Supervise the pool area to make sure every guest is following the stated rules and there is no issues. What we need from you * 2+ years' experience working within hotel/restaurant. * Must be fluent in local language and English, additional languages will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us? * Competitive salary. * Discounted international room rates. * Employee recognition programs. * Training programs and access to IHG's training tool. * Meals whilst on duty. * Uniform and laundry

Restaurant Manager / Kimpton Aysla Mallorca

About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. What's the job? As Restaurant Manager, you'll need to bring the best out of your team in a fast-paced environment to give our guests the outlet experience they've come to expect. You'll oversee and support a team of supervisors, as well Eas the entire front of house operation.Reports to the Director of Food & Beverage Your day-to-day * Manage and oversee the entire restaurant operation. * Ensure the food & beverage concept of the restaurant is well executed and expectations of guests and the team are accomplished whilst continually looking for areas to improve. * Continually update service offerings in line with trends and guest expectations. * Connect with colleagues and guests alike in a positive and friendly manner. * Work closely with the kitchen team and the Food & Beverage Director to ensure that communication is strong between the entire team. * Manage food & beverage control including inventory, bar pars, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns and food standards. * Ensure service and other standards according to SOPs are adhered to. * Ensure cash handling procedures are followed and all stock items are managed. * Ensure that the food & beverage team is continually trained in product and menu knowledge. * Lead your team effectively with on-going service standards training and personal development plans. * Oversee the preparation and presentation of food & beverages to meet set standards. * Oversee staff training and carry out on-the-job training where required. What we need from you * College and/or advanced training in food and beverage management. * 2+ years' experience working as Restaurant Manager in a fast-paced environment ideally in an independent restaurant or in an outlet within a hotel. * Must be fluent in local language and English, German will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. * Knowledge of MICROS system will be valuable. * Wine knowledge will be valuable. What to expect from us * Opening experience! * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool. * Meals whilst on duty. * Uniform and laundry service

Restaurant Manager / Kimtpon Aysla Mallorca

About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the job? As Restaurant Manager, you'll need to bring the best out of your team in a fast-paced environment to give our guests the outlet breakfast experience they've come to expect. You'll oversee and support a team of supervisors, as well the entire front of house operation. Reports to the Director of Food & Beverage Your day-to-day * Manage and oversee the entire restaurant operation. * Ensure the food & beverage concept of the restaurant is well executed and expectations of guests and the team are accomplished whilst continually looking for areas to improve. * Continually update service offerings in line with trends and guest expectations. * Connect with colleagues and guests alike in a positive and friendly manner. * Work closely with the kitchen team and the Food & Beverage Director to ensure that communication is strong between the entire team. * Manage food & beverage control including inventory, bar pars, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns and food standards. * Ensure service and other standards according to SOPs are adhered to. * Ensure cash handling procedures are followed and all stock items are managed. * Ensure that the food & beverage team is continually trained in product and menu knowledge. * Lead your team effectively with on-going service standards training and personal development plans. * Oversee the preparation and presentation of food & beverages to meet set standards. * Oversee staff training and carry out on-the-job training where required. What we need from you * College and/or advanced training in food and beverage management. * 2+ years' experience working as Restaurant Manager in a fast-paced environment ideally in an independent restaurant or in an outlet within a hotel. * Must be fluent in local language and English, German will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. * Knowledge of MICROS system will be valuable. * Wine knowledge will be valuable. What to expect from us * Opening experience! * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool. * Meals whilst on duty. * Uniform and laundry service

Vendor M/F / Experimental Beach Ibiza

ABOUT US The Experimental Group was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, the Experimental Group operates cocktail bars, but also wine bars, restaurants, and then from 2015 Hotels. Destinations diversify over the years, starting with European capitals like Paris and London, to more seasonal locations such as Ibiza or Menorca for the summer or the ski slopes of Verbier and Val d'Isère for the winter. The group also have properties in Venice, New York, Biarritz, and the Cotswolds. The philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. ABOUT EXPERIMENTAL BEACH IBIZA Experimental Beach is set amongst the picturesque Salinas natural park. The bar & restaurant is set on the beach, overlooking the sea where the sunset is one of the best on the island. The menu is inspired by the history and culture of the Balearics Islands, and the cocktail menu is a twist on what Experimental knows best : a touch of eccentric whimsy with a nod to the classics. ABOUT THE JOB No accommodation provided. English is required. Under the responsibility of the Shop Manager, you will need to: Ensure the welcome, care, and loyalty-building of customers. Promote, advise, and sell the products of the store. Guarantee service excellence according to the Experimental Beach standards, Ensure the store is well-maintained. Manage the cash register. ABOUT YOU You have experience in sales or retail. You have an excellent presentation, a very good sense of contact, service, and welcoming towards a demanding and upscale clientele. You are fluent in English. A third language would be appreciated. You are dynamic, meticulous, and motivated. Experience the Experimental Group ! Throughout your experience, you will be part of a stimulating and innovative environment. You will join a dynamic group and evolve alongside a variety of functions and experts with recognised know-how Whether it is for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer: - Opportunities of training and career development. - Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc. - Attractive discounts in all our venues (cocktail bars, wine bars & restaurants). - Corporate event