147 Ofertas de trabajo en Barcelona

Se busca coctelero/a. Requisitos: - Experiencia de más de un año en el puesto - Formación - Inglés a nivel hostelería - Disponibilidad para incorporación inmediata Tareas: - Realización de bebidas delante del cliente - Asesorar al cliente - Inducir a la venta - Cobro a clientes Se ofrece: - Contrato estable tras superar periodo de prueba (3 meses) - Jornada completa - Buenas condiciones

Reservations Department Trainee

Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description We are looking for a Reservations Trainee to join the opening team at SLS Barcelona. Under the guidance of the Reservations Supervisor, you will be responsible for helping our guests with their individual reservations, advising them on the best option for their needs and supporting them with any issue they might have. Support the Director of Revenue Management in analyzing competitive sets, price positioning & future market need periods. Support and execute market-wide strategy and promotion implementation. Ensure reservation accuracy (segment, channel, routing, traces, etc.) Ensure that the hotel sales strategies are effectively implemented in the systems. Ongoing Revenue System health-checks and optimization. Handle all requests for guest room reservations, changes and cancellations in according with the established guidelines. Follow up on any possible fraudulent reservation that may impact the revenue performance. Ensures reservation accuracy (segment, channel, routings, traces, etc.). Handle no shows and control non-guaranteed reservations. Ensure that all distribution channels effectively support the hotel and maintain rate parity. Ensure that communication with other departments, especially Credit, Sales, Concierge and Front Desk and any other concerned department is maintained. Support and execute upselling following the established guidelines. Proactively communicates any potential challenges related to systems or reservations to ensure we provide outstanding intuitive service at all times. Qualifications Bachelor’s degree in hospitality or related field. Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. You show a positive attitude, and you are eager to learn, with an open mind and a passion for challenges. Additional Information What's in it for you... The opportunity to be part of an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences.

Marketing Intern

Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description We are looking for a Marketing Trainee to join the opening team at SLS Barcelona. Under the guidance of the Director of Marketing, the trainee will support the Director of Marketing in the development and implementation of the marketing strategy and plan roll-out. The Marketing Manager will ensure that all marketing activities embody the essence of the SLS brand by fostering an environment where marketing initiatives are carefully crafted to resonate with the brand's identity, values, and objectives. Assists the Marketing Director in developing comprehensive marketing plans and budgets. Supports the Marketing Director in executing marketing campaigns and initiatives. Conducts research to identify and analyze new market opportunities, consumer preferences/habits and emerging trends. Collaborates with the team to develop branding strategies and messaging in close relation with sales department to provide commercial tools. Assists in the management of external agencies and vendors to produce marketing collaterals and distribution of marketing materials such as social media posts, email campaigns, and promotional content. Provides regular updates and reports on the status of marketing activities and performance metrics. Assisting with the management of the digital presence, including website updates and online listings along with the Digital Manager. Assists in the development of marketing presentations and materials for internal and external stakeholders. Maintains relationships with local media outlets and influencers to generate promotions of the hotel through 360 channels (ATL and BTL). Co-Coordinating with Lead Brand Ambassador on-site marketing activities during events to enhance guest experience and engagement. Represents the hotel at industry events, trade shows, and networking opportunities to enhance brand visibility. Assisting in managing RSVP lists and attendee communications for events. Qualifications Proven team player with a high level of energy and motivation. Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high-level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to be part of an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences.

5* Night Manager

En Grand Hotel Central , uno de los hoteles más emblemáticos de Barcelona, creemos en crear experiencias memorables tanto para nuestros huéspedes como para nuestro equipo. Nos esforzamos por atraer a los mejores talentos del sector, reuniendo a personas apasionadas que comparten nuestra visión de ofrecer una hospitalidad excepcional en un entorno elegante, moderno y acogedor. Estamos en la búsqueda de un/a Night Manager con experiencia en hoteles de lujo para formar parte de nuestro equipo. Esta es una oportunidad única de incorporarse a un hotel cinco estrellas consolidado en el corazón de la ciudad, donde el diseño contemporáneo, el servicio atento y la excelencia en los detalles definen cada estancia. Responsabilidades del puesto Supervisar las operaciones nocturnas del hotel, garantizando un servicio fluido, seguro y eficiente. Coordinar y liderar al equipo de noche, ofreciendo orientación y apoyo en todo momento. Realizar check-ins y check-outs de manera precisa y profesional. Atender consultas, solicitudes y quejas de los huéspedes con empatía y eficacia. Velar por la seguridad del hotel y de nuestros huéspedes durante el turno nocturno. Gestionar y revisar los procesos de auditoría nocturna, generando los informes correspondientes. Coordinar con otros departamentos para garantizar una experiencia de cliente sin fisuras. Atender situaciones imprevistas o emergencias con agilidad y responsabilidad.

Cocinero/a

En Hotel Condal 4* superior recién renovado buscamos cocinero para reciente apertura.Únete a nuestro gran equipo dinámico y profesional.Incorporación inmediata indefinida. Posibilidad de formación y crecimiento dentro de la empresa.

Sub-Director

Abrimos candidatura para el puesto de subdirector en el Restaurante Casa Amalia Port Vell, indispensable experiencia mínima de tres años demostrables en restaurantes de Barcelona con alto volumen de trabajo. Se requiere persona apasionada y capaz de dirigir y liderar equipos grandes, reportará directamente a dirección y será el responsable de conseguir los objetivos marcados por la compañía. Se detallarán el resto de las condiciones y bonus variables en la entrevista .

Corporate Sales Manager

Are you passionate about the Hospitality world? Do you have a minimum of 5 years or more of experience as a Sales Manager? At Hilton Barcelona, we are looking for a Corporate Sales Manager to be part of the Sales Team. 👌About us 👇: Opened as the chain’s flagship hotel in Barcelona, in the corporate and financial district. Hilton Barcelona is surrounded by shopping, restaurants, and leisure options. Explore the city at your leisure from this conveniently located hotel at only 10 minutes away from the city centre, and excellently communicated to the Airport (10 minutes) and the High-Speed Train Station (5 minutes).290 contemporary and fresh Rooms and Suites, with a unique decoration, inspired by famous Catalan architect Antoni Gaudi and outfitted with the finest amenities. Enhance your stay and upgrade to an Executive room or Suite, with preferential access to the Executive Lounge, a wide assortment of services and experiences.Unwind at The Vibe Bar, a unique meeting point for after work where new trends and elegance mixes to become a different and innovative spot. Mosaic Restaurant stands up for its first quality cuisine based in proximity products (local fresh market products), and by keeping the authentic and traditional Mediterranean recipes.Position purpose: To drive hotel revenue & market share by increasing the penetration on the existing accounts and growing the base of corporate clients by securing new contracts. Develop the market segment by executing strategies agreed with the Director of Sales. Maximise the Corporate Accounts rooms, groups, conference, and events revenue through pro-active specific sales actions.Planning and Organising:Develop and maintain excellent product knowledge (rooms, meeting spaces, and outlets)Maintain up-to-date customer records and update the segment action plans and financial objectives monthlyCoordinate the hotel’s sales activities to generate optimal room occupancy and high accommodation, C&E, and F&B revenuesAttend all department and hotel meetings as necessaryWork with Hotel Management and Directors to communicate changes in the local market and propose timely solutionsDevelop the Hotel Sales & Marketing Plan for the Corporate segment in line with business objectivesContribute to regional sales and marketing initiatives with local implementation and follow-upPro-active Sales Approach:Identify new business leads by monitoring market trends, competition, PMS and other systemsRepresent the hotel professionally at trade shows, conferences, and industry eventsDevelop key account plans with defined objectives, timelines, and strategiesCollaborate with Hilton International Sales Teams on Key Global AccountsMonitor competitors and market activity, informing the DOS of changesUnderstand competitor offerings to better position HiltonTarget key corporate accounts through sales calls, site visits, and networkingOrganize client entertainment and FAM trips to foster relationships and explore business opportunitiesContracting Process:Run the RFP season smoothly and on time:Submit business casesDiscuss rate strategiesSubmit, negotiate, and activate contractsCollaborate with Hilton International Sales Teams to secure new Global Accounts and grow existing onesEnsure local accounts are re-contracted before year-end and activated in systemsReview quarterly production vs. targets and take corrective action if neededHandle administrative contract processes (e.g., create contracts and codes for local accounts)Internal and External Relationships:Build and strengthen relationships with current and new customers through:Sales callsEntertainmentFAM tripsTrade showsSupport the Director of Sales and Marketing in budgeting for the segmentIdentify the influence and decision-making levels of each contact to better secure dealsExpand contact base within each client organizationDevelop community relationships to grow the sales pipelineWork closely with Front Office to align on common goalsCoordinate with the Director of Sales and Revenue Manager to ensure proposed rates meet hotel financial goalsAdministration / Systems:Keep CRM updated with accounts, contacts, and tasksUse Microsoft Office tools (Excel, Word, PowerPoint)Maintain tracking tools to monitor account progressGeneral other responsibilities:Collaborate closely with the Front Office teamGenerate monthly data and reports for analysis and owner reportingShare ideas to enhance products and servicesComplete a defined number of face-to-face client meetings per weekParticipate in sales events and tradeshows and measure ROIEngage in all relevant meetings and business activities, ensuring follow-up actionsPromote Hilton Worldwide values and act as a Brand AmbassadorAttend training and development activities as requiredMaintain a strong team spirit by encouraging and supporting colleaguesBalance time between nurturing existing clients and generating new businessThe offer 📃:30 vacation daysInternal and external development and training opportunitiesStaff discounts for overnight stays and gastronomic services worldwideParking, laundry & mobile phoneWhat are we looking for? 📌:University degree (Business or Hospitality Management is preferred) or equivalent experienceGood knowledge of the Barcelona corporate business marketExperience in RFP processes and account managementHigh communication skills in English and SpanishSeveral years of experience in a reservation or sales environment in hospitalityAffinity for computer systemsExcellent numerical, analytical and critical reasoning skillsQualities, Skills & Knowledge:Excellent selling capabilityExcellent organisational and planning skillsAccountable and resilientAbility to work under pressureFlexibility to respond to a range of different work situationsExcellent relationship builderCollaborativeStrong customer focusStrong delivery focusStrong decision-making skillsStrong influencing skillsStrong in critical thinkingGood numerical skillsAbility to prioritise business-critical actionsSelf-motivatedStrong verbal and written communicationThis is an exceptional opportunity for a Sales Manager to shape and drive the Corporate segment in a fast-growing global Hospitality company. If you possess the required skills and are ready for a challenging and rewarding role, we encourage you to apply.At HILTON BARCELONA we firmly believe in equality as a fundamental principle that drives our success and strengthens our corporate culture. We are committed to creating an inclusive and equitable work environment where every employee has equal access to opportunities for development and growth, regardless of their background, gender, race, sexual orientation, religion, special ability or any other personal characteristic.Your personal and curricular data may be part of our databases to participate in our current and future selection processes and will be kept for a maximum of one year. Your personal data may be communicated to third parties that assist us in the management of applications, such as platform providers, hosting services, as well as in our software and applications that may contain data about you.

Rooftop Manager

Your Mission Should You Choose To Accept It : As the Rooftop General Manager, you are responsible for the effective management and development of our Brand new "SiSi Rooftop" venue within The Social Hub - Poblenou. Your leadership and operational expertise will be key in ensuring the Restaurant delivers on its concept, achieves business objectives, and consistently exceeds guest expectations. Working closely with the Rooftop Head Chef and supported by the Director of F&B, you will manage all aspects of the Restaurant, including concept delivery, team management, service standards, financial performance, marketing activations, and guest satisfaction. In Case You Do Not Know Who, We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. Your areas of responsibility Strategic Planning: Develop and execute strategies that align with the Rooftop´s concept, enhance guest experiences, and achieve financial and operational objectives. Incorporate sustainability and eco-friendly practices into the Rooftop´s operations and activations, contributing to broader organizational goals. Build and maintain collaborative relationships with local suppliers, artisans, and partners to enhance the Rooftop authenticity and guest appeal. Collaborate with the marketing team to design and implement innovative campaigns and activations that elevate the Rooftop Restaurant’s profile and attract diverse audiences. Use data and analytics to monitor performance, inform decision-making, and identify opportunities for growth and improvement. Leadership & People Management: Lead, mentor, and develop the Rooftop team, including assistant managers and supervisors, fostering a culture of collaboration and continuous improvement. Responsible for ensuring training and onboarding for new and existing employees is carried out as per agreed framework and brand standards. Identify and nurture high-potential team members, supporting career progression within the Rooftop and the organization. Ensures compliance with local HR policies, procedures and labour law. Work in partnership with the Head Chef to ensure seamless collaboration between service and kitchen operations. Promote a diverse and inclusive work environment that encourages creativity, innovation, and excellence. Lead by example, ensuring your presence is felt by both the team and guests, prioritizing team morale and guest experiences. Operational Oversight: Oversee the day-to-day operations of the Rooftop ensuring efficiency and alignment with concept standards. Ensure compliance with health, safety, and hygiene regulations, maintaining a secure and safe environment for guests and staff. Leverage data and analytics to optimize operations and identify opportunities for growth and improvement. Concept Delivery & Guest Experience: Uphold and deliver the Rooftop´s concept, ensuring it aligns with the overall vision of The Social Hub. Maintain high service standards, ensuring guests receive exceptional experiences that drive satisfaction and loyalty. Address guest feedback and complaints promptly and effectively, emphasizing a proactive approach to guest interactions. Financial Performance: Manage the budget, focusing on revenue generation, cost control, and profitability. Conduct regular financial reviews, providing insights and recommendations to the Director of F&B and supporting functions. Strive for operational efficiencies without compromising service quality. Collaboration: Work closely with the Executive Chef, Director of F&B, and other Restaurant General Managers to share best practices and drive overall success. Build strong relationships with local suppliers and partners to enhance the Rooftop´s offerings and support sustainability goals.

Hostess 30h / Rooftop Hotel 5* GL

El Hotel El Palace de Barcelona estamos buscando una persona dinámica y amable para unirse a nuestro equipo como Hostess a jornada a tiempo parcial 4h diarias en nuestro exclusivo rooftop. Si tienes habilidades en atención al cliente y te apasiona ofrecer una experiencia inolvidable, ¡esta oportunidad es para ti! Responsabilidades: -Gestionar las reservas: Recibir y gestionar las reservas que llegan a través del servicio de atención al cliente. -Asignar mesas: Organizar y asignar las mesas a los clientes de manera eficiente. -Acompañar a los clientes: Recibir y guiar a los clientes a sus mesas, asegurando que se sientan bienvenidos y cómodos. -Cobrar: Gestionar los cobros de los clientes de manera precisa y rápida.

Guest Experience Internship / Kimpton Vividora Barcelona

Guest Experience Internship Kimpton Vividora, located in the Gothic Quarter brings the boutique concept created in the US by Kimpton in 1981, with 156 rooms designed to provide the Kimpton experience to our guests. In Kimpton you can: Be yourself: Who you are is who we are. So, bring the real you. The best and ever-improving version of you. Bring your background, your personality, your individuality, your creativity. It's those just-you qualities that make it more personal for you, and our guests. Lead yourself: We support you, and you support we. We trust you to give it your all, take initiative, do right when no one's watching, find creative new ways to delight guests and co-workers. We trust you to learn, grow and continually improve at whatever you do. Make it count: As long as we're here, why not make lives better? Yours and our guests. We care for both, and we pursue every chance we can to create a ridiculously personal experience (aka. A Kimpton Moment) every day. That focus and passion gives our work meaning. What you do matters. You matter. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. What's the internship? As Guest Experience intern, you'll be supporting the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador. You'll be supervised by the Guest Experience Manager. Your day-to-day Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests. Check guests in, provide information on hotel services and room location. Ensure required identification is taken from guests at check-in in line with local legislative requirements Answer phones in a prompt and courteous manner. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc. Accommodating general and unique requests. What we need from you Currently studying a bachelor's degree in hospitality or related field. Possibility to sign an agreement with your school for at least 4 months preferably. Previous hotel knowledge and experience in operational departments will be valuable. Must be fluent in English. Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us Economic compensation. Uniform and laundry service for the uniform. Training programmes and access to IHG's training tool. Discounted international room rates. Meals included on shift. Cool environment and lots of fun

Se selecciona para apartamentos turísticos, camarera de pisos, para trabajar media jornada. La incorporación es inmediata y la duración será de 7 semanas. Se requiere experiencia demostrable. La persona contratada se ocupará de la limpieza y acondicionamiento de las instalaciones. Salario y condiciones por convenio.

Botones Hotel 5*GL

¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid y Londres, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un Botones para uno de sus Hoteles 5*GL situado en Barcelona. Si te apasiona la hostelería, llevar la excelencia y satisfacción del cliente al máximo nivel, y quieres unirte a este a gran equipo, aplica a nuestra oferta. Misión del puesto: ser la primera persona del hotel en recibir a los huéspedes y acompañarles hasta la recepción. Dar soporte al equipo de recepción en tareas de atención a los clientes. Reporta a: Jefe/a de Recepción Funciones: - Dar apoyo y colaborar en todas aquellas tareas inherentes a la recepción: atención al cliente, check in, check out, relación con los diferentes departamentos del hotel… - Realizar adecuadamente en tiempo el acompañamiento de los clientes del hotel. Dar la bienvenida a los clientes cuando llegan, así como acompañarles a las habitaciones y transmitirles las indicaciones necesarias. Acompañar también al cliente cuando se marcha del hotel para su total satisfacción. - Realizar el control, almacenamiento y transporte de los equipajes de los clientes. - Ejecutar las tareas de atención al cliente en los servicios solicitados (transportes, reservas, mapas, indicaciones turísticas, etc.) - Colaborar en el mantenimiento del orden y la limpieza de las zonas de recepción y conserjería. - Estacionar los vehículos de los clientes, a petición de éstos, así como de su vigilancia y custodia. - Dar soporte al Room Service, así como al resto de trabajadores del establecimiento cuando sea necesario.