30 Ofertas de trabajo en Illes Balears

Guest Experience Trainee

Company Description About Us 🏨 Mondrian & Hyde Ibiza ¡Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza! Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views. Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches. Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed. The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo. Job Description What you’ll do… Assist with the check-in/check-out process and provide a warm, personalized greeting. Contact guests to ensure everything is to their satisfaction (courtesy calls, in-person visits). Coordinate details for anniversaries, honeymoons, birthdays, or specific guest preferences. Listen to guest concerns, log incidents, and collaborate with internal teams to resolve problems promptly. Ensure housekeeping, room service, maintenance, etc., are aligned with guest expectations. Arrange special in-room touches for VIP or returning guests, following hotel protocols. Assist with surveys, departure interviews, and review monitoring on online platforms. Record preferences, habits, and useful notes for future stays. Qualifications What we are looking for: EU Nationality is required. Fluent English and Spanish. Other Languages is a plus. Currently pursuing or recently completed a degree in Hospitality or a related field. Ability to work in a fast-paced environment and adapt to different tasks. Team-oriented mindset with a positive and proactive attitude. Strong problem-solving skills and attention to detail. Additional Information What’s in it for you…🎯 A competitive package and plenty of development opportunities. Accommodation included. Lunch is served daily at the in-house restaurant. Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments. Join an innovative and fast-growing international group committed not only to building new hotels but also to building a global brand. The opportunity to challenge the norm and work in a creative and rewarding environment. Be part of a team passionate about creating great hotel experiences and building a portfolio of brands. Great discounts at all Ennismore hotels and special discounts at numerous island businesses. Free subscriptions to Canva and Podimo. Activities to build an amazing team of students. Regular team meetings, from our team-building activities to our end-of-season super party; We work hard, but we know how to have fun!

Marketing Trainee

Company Description About Us 🏨 Mondrian & Hyde Ibiza ¡Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza! Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views. Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches. Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed. The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo. Job Description What you’ll do… Collaborating in the planning and execution of marketing campaigns, including social media content creation and promotional materials. Helping the events team with the coordination of on-site and off-site events, ensuring smooth communication between departments. Assisting in the preparation and distribution of event orders and itineraries to internal teams. Participating in meetings with clients to understand their needs and ensure all event details are accurately recorded. Collaborating on keeping our online channels up to date — always reflecting our best self. Supporting the creation of graphic materials and presentations (bonus points if you’re into Canva or have a great eye for design!). Tracking results to understand what worked, what didn’t, and how we can improve moving forward. Qualifications What we are looking for: EU Nationality is required. Fluent English and Spanish. Other Languages is a plus. Currently pursuing or recently completed a degree in Hospitality, Marketing or a related field. Ability to multitask and prioritize tasks in a fast-paced environment. Effective communication skills and ability to work as part of a team. Additional Information What’s in it for you…🎯 A competitive package and plenty of development opportunities. Accommodation included. Lunch is served daily at the in-house restaurant. Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments. Join an innovative and fast-growing international group committed not only to building new hotels but also to building a global brand. The opportunity to challenge the norm and work in a creative and rewarding environment. Be part of a team passionate about creating great hotel experiences and building a portfolio of brands. Great discounts at all Ennismore hotels and special discounts at numerous island businesses. Free subscriptions to Canva and Podimo. Activities to build an amazing team of students. Regular team meetings, from our team-building activities to our end-of-season super party; We work hard, but we know how to have fun!

People & Culture Trainee

Company Description About Us 🏨 Mondrian & Hyde Ibiza ¡Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza! Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views. Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches. Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed. The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo. Job Description What you’ll do… Support recruitment and selection processes to attract a diverse and talented workforce. Assist with onboarding and orientation programs to ensure a smooth transition for new employees. Manage and optimize our HR software to enhance operational efficiency. Provide support in health and safety (PRL) initiatives to promote a safe working environment. Coordinate training and development programs to facilitate employee growth and skill enhancement. Oversee employee accommodation arrangements to ensure a positive living experience. Assist with operational HR functions, including payroll, benefits administration, and compliance. Foster a positive workplace culture through employee engagement initiatives and activities. Address employee relations issues, providing guidance and support to management and staff. Participate in the design and launch of internal communications through our internal platform, sharing useful (and fun) information, promoting team activities and engagement initiatives, and ensuring that everyone is connected and informed. Qualifications What we are looking for: EU Nationality is required. Fluent English and Spanish. Other Languages is a plus. Currently pursuing or recently completed a degree in Hospitality, Business, or a related field. Strong knowledge of HR best practices and labor laws. Excellent interpersonal and communication skills. Ability to work collaboratively in a fast-paced, dynamic environment. Proficiency or knowledge of Excel, Outlook, Canva, and other programmes useful for performing the duties of the position. Strong analytical and problem-solving skills. Ability to maintain confidentiality and handle sensitive information with discretion. Additional Information What’s in it for you…🎯 A competitive package and plenty of development opportunities. Accommodation included. Lunch is served daily at the in-house restaurant. Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments. Join an innovative and fast-growing international group committed not only to building new hotels but also to building a global brand. The opportunity to challenge the norm and work in a creative and rewarding environment. Be part of a team passionate about creating great hotel experiences and building a portfolio of brands. Great discounts at all Ennismore hotels and special discounts at numerous island businesses. Free subscriptions to Canva and Podimo. Activities to build an amazing team of students. Regular team meetings, from our team-building activities to our end-of-season super party; We work hard, but we know how to have fun!

Reservations Trainee

Company Description About Us 🏨 Mondrian & Hyde Ibiza ¡Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza! Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views. Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches. Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed. The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo. Job Description What you’ll do… Supporting the daily tasks of the Revenue team, learning how pricing and distribution decisions are made. Receive and manage new bookings, modifications, and cancellations in a clear and professional manner. Accurately input booking details into the Property Management System, ensuring correct dates, rates, and guest preferences. Draft and send confirmation emails, vouchers, and cancellation policies in a timely manner. Record and follow up on specific preferences such as bed types, connecting rooms, or other individual needs. Verify real-time availability and apply appropriate rates based on segments (corporate, FIT, groups, etc.). Share relevant information with front office, housekeeping, and other teams to ensure a seamless guest experience. Assist in managing room blocks, rooming lists, and special conditions for groups or tour operators. Gain hands-on experience with PMS, channel managers, booking engines, and other essential reservation platforms. Qualifications What we are looking for: EU Nationality is required. Fluent English and Spanish. Other Languages is a plus. Currently pursuing or recently completed a degree in Hospitality, Business, or a related field. A proactive attitude and strong attention to detail. Effective communication skills and ability to work as part of a team. Ability to multitask and prioritize tasks in a fast-paced environment. Additional Information What’s in it for you…🎯 A competitive package and plenty of development opportunities. Accommodation included. Lunch is served daily at the in-house restaurant. Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments. Join an innovative and fast-growing international group committed not only to building new hotels but also to building a global brand. The opportunity to challenge the norm and work in a creative and rewarding environment. Be part of a team passionate about creating great hotel experiences and building a portfolio of brands. Great discounts at all Ennismore hotels and special discounts at numerous island businesses. Free subscriptions to Canva and Podimo. Activities to build an amazing team of students. Regular team meetings, from our team-building activities to our end-of-season super party; We work hard, but we know how to have fun!

Culinary Trainee

Company Description About Us 🏨 Mondrian & Hyde Ibiza ¡Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza! Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views. Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches. Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed. The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo. Job Description What you’ll do… Assist in the preparation of ingredients and dishes in accordance with the standards set by the kitchen. Work closely with the culinary team to ensure smooth kitchen operations during service. Learn and apply various cooking techniques, including grilling, sautéing, and plating. Support the team in monitoring stock levels, ensuring proper storage, and minimizing waste. Help maintain the cleanliness and organization of the kitchen, adhering to hygiene and safety protocols. Participate in daily kitchen briefings to understand the menu and special requirements for each service. Assist in the development and testing of new menu items, collaborating with the team to ensure creativity and consistency. Gain hands-on experience with kitchen equipment, ensuring its correct and safe use. Learn to manage time efficiently during peak service hours while maintaining high food quality. Support the team in understanding food cost control, portion sizes, and kitchen budget management. Qualifications What we are looking for: EU Nationality is required. Fluent English and Spanish. Other Languages is a plus. Previous experience in a kitchen or hospitality environment is a plus. Currently pursuing or recently completed a degree in Culinary Arts or a related field. Passion for cooking and a desire to learn new culinary techniques. Basic understanding of food safety and kitchen hygiene standards. Strong organizational and time-management skills. Ability to work in a high-pressure environment with a focus on delivering quality dishes. Team-oriented with a positive and proactive attitude. Additional Information What’s in it for you…🎯 A competitive package and plenty of development opportunities. Accommodation included. Lunch is served daily at the in-house restaurant. Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments. Join an innovative and fast-growing international group committed not only to building new hotels but also to building a global brand. The opportunity to challenge the norm and work in a creative and rewarding environment. Be part of a team passionate about creating great hotel experiences and building a portfolio of brands. Great discounts at all Ennismore hotels and special discounts at numerous island businesses. Free subscriptions to Canva and Podimo. Activities to build an amazing team of students. Regular team meetings, from our team-building activities to our end-of-season super party; We work hard, but we know how to have fun!

Management Trainee

Company Description About Us 🏨 Mondrian & Hyde Ibiza ¡Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza! Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views. Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches. Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed. The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo. Job Description What you’ll do… Administrative Support: Assist in administrative tasks such as scheduling meetings, managing emails, and handling phone calls for the Director General. Documentation and Filing: Maintain organized records and files, including correspondence, reports, and other documents. Guest Relations: Greet guests, handle inquiries, and assist with guest services as needed, ensuring a positive guest experience. Assistance in Operations: Provide support in various operational areas such as front desk assistance, inventory management, and liaising with different departments. Data Entry and Analysis: Assist in data entry tasks and basic data analysis to support decision-making processes. Event Coordination: Help in organizing events, meetings, and conferences, including logistics and coordination of participants. General Office Assistance: Provide general assistance to the Director General and other staff members as required, including running errands and performing miscellaneous tasks. Qualifications What we are looking for: EU Nationality is required. Fluent English and Spanish. Other Languages is a plus. Enrollment in a Hospitality Management or Related Program: Currently pursuing a degree in Hospitality Management, Business Administration, or a related field. Basic Communication Skills: Good verbal and written communication skills to interact professionally with colleagues and guests. Organizational Skills: Ability to manage multiple tasks efficiently, prioritize workload, and meet deadlines. Attention to Detail: Strong attention to detail to ensure accuracy in administrative tasks and data entry. Team Player Attitude: Willingness to collaborate with team members and assist in various tasks as needed. Computer Literacy: Proficiency in Microsoft Office applications (Word, Excel, Outlook) and willingness to learn new software as needed. Customer Service Orientation: Desire to provide excellent customer service and contribute to a positive guest experience. Additional Information What’s in it for you…🎯 A competitive package and plenty of development opportunities. Accommodation included. Lunch is served daily at the in-house restaurant. Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments. Join an innovative and fast-growing international group committed not only to building new hotels but also to building a global brand. The opportunity to challenge the norm and work in a creative and rewarding environment. Be part of a team passionate about creating great hotel experiences and building a portfolio of brands. Great discounts at all Ennismore hotels and special discounts at numerous island businesses. Free subscriptions to Canva and Podimo. Activities to build an amazing team of students. Regular team meetings, from our team-building activities to our end-of-season super party; We work hard, but we know how to have fun!

Food & Beverage Trainee

Company Description About Us 🏨 Mondrian & Hyde Ibiza ¡Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza! Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views. Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches. Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed. The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo. Job Description What you’ll do… Assist in daily operations across the hotel’s restaurants, ensuring excellent service and guest satisfaction. Support room service operations, including taking orders, delivering meals, and addressing guest requests. Participate in food preparation and service coordination with kitchen staff to ensure timely and accurate service. Learn and assist with menu knowledge, upselling techniques, and special dietary requests. Assist in the management of inventory, including stock control, ordering, and waste reduction. Work alongside the F&B admin team to understand budgeting, costing, and revenue management for the outlets. Address guest inquiries and feedback in a professional manner to ensure a high level of guest satisfaction. Support the team in organizing and setting up events and group dining arrangements. Collaborate with different F&B teams to maintain hygiene standards, cleanliness, and safety protocols. Participate in training sessions to develop knowledge of hospitality standards, food safety, and beverage operations. Qualifications What we are looking for: EU Nationality is required. Fluent English and Spanish. Other Languages is a plus. Enrollment in a Hospitality Management or Related Program: Currently pursuing a degree in Hospitality Management, Business Administration, or a related field. Passion for the food and beverage industry with a strong desire to learn. Excellent communication and customer service skills. Ability to multitask and work efficiently in a fast-paced environment. Team player with a positive attitude and a keen eye for detail. Prior experience in F&B or hospitality is an advantage. Additional Information What’s in it for you…🎯 A competitive package and plenty of development opportunities. Accommodation included. Lunch is served daily at the in-house restaurant. Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments. Join an innovative and fast-growing international group committed not only to building new hotels but also to building a global brand. The opportunity to challenge the norm and work in a creative and rewarding environment. Be part of a team passionate about creating great hotel experiences and building a portfolio of brands. Great discounts at all Ennismore hotels and special discounts at numerous island businesses. Free subscriptions to Canva and Podimo. Activities to build an amazing team of students. Regular team meetings, from our team-building activities to our end-of-season super party; We work hard, but we know how to have fun!

Revenue Trainee

Company Description About Us 🏨 Mondrian & Hyde Ibiza ¡Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza! Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views. Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches. Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed. The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo. Job Description What you’ll do… Supporting the daily tasks of the Revenue team, learning how pricing and distribution decisions are made. Helping with rate and inventory updates across different systems. Monitoring pick-up, occupancy, ADR and RevPAR – yes, you’ll get familiar with all those acronyms. Participating in the preparation of reports and dashboards to track hotel performance and trends. Assisting in benchmarking and market analysis to keep an eye on what the competition is up to. Collaborating with Sales & Marketing to align pricing, offers and positioning. Getting involved in forecast and budget processes – and understanding the “why” behind the numbers. Supporting the reservations team with daily operations, helping to solve issues and optimize sales opportunities. Qualifications What we are looking for: EU Nationality is required. Fluent English and Spanish. Other Languages is a plus. Currently pursuing or recently completed a degree in Hospitality, Business, or a related field. Strong analytical skills with a keen interest in revenue management and pricing strategies. Proficient in Microsoft Office, especially Excel; familiarity with reservation systems (e.g., Opera, SynXis) is a plus. Excellent attention to detail and ability to work with numerical data. Effective communication skills and ability to work as part of a team. Ability to multitask and prioritize tasks in a fast-paced environment. Additional Information What’s in it for you…🎯 A competitive package and plenty of development opportunities. Accommodation included. Lunch is served daily at the in-house restaurant. Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments. Join an innovative and fast-growing international group committed not only to building new hotels but also to building a global brand. The opportunity to challenge the norm and work in a creative and rewarding environment. Be part of a team passionate about creating great hotel experiences and building a portfolio of brands. Great discounts at all Ennismore hotels and special discounts at numerous island businesses. Free subscriptions to Canva and Podimo. Activities to build an amazing team of students. Regular team meetings, from our team-building activities to our end-of-season super party; We work hard, but we know how to have fun!

Front Office Trainee

Company Description About Us 🏨 Mondrian & Hyde Ibiza ¡Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza! Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views. Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches. Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed. The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo. Job Description What you’ll do… • Assist the reception desk with guest check-ins, check-outs, and reservations. • Provide personalised services to guests, responding promptly to questions and requests. • Collaborate with the Guest Experience team to organise and coordinate activities and special events for guests. • Help supervise and maintain cleanliness standards throughout the property. • Address guest complaints or issues, ensuring prompt and effective resolution. • Help manage guest feedback and contribute to service improvement initiatives. • Help coordinate cleaning schedules and staff shifts. • Participate in training sessions and meetings to develop knowledge of hotel operations. • Work closely with different departments to ensure smooth communication and coordination. • Enter cases into Nubola and resolution. Qualifications What we are looking for: EU Nationality is required. Fluent English and Spanish. Other Languages is a plus. Currently pursuing or recently completed a degree in Hospitality or a related field. Ability to work in a fast-paced environment and adapt to different tasks. Team-oriented mindset with a positive and proactive attitude. Strong problem-solving skills and attention to detail. Additional Information What’s in it for you…🎯 A competitive package and plenty of development opportunities. Accommodation included. Lunch is served daily at the in-house restaurant. Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments. Join an innovative and fast-growing international group committed not only to building new hotels but also to building a global brand. The opportunity to challenge the norm and work in a creative and rewarding environment. Be part of a team passionate about creating great hotel experiences and building a portfolio of brands. Great discounts at all Ennismore hotels and special discounts at numerous island businesses. Free subscriptions to Canva and Podimo. Activities to build an amazing team of students. Regular team meetings, from our team-building activities to our end-of-season super party; We work hard, but we know how to have fun!

Junior Property Manager / Permanent Contract / Ibiza (M/F/X)

Job Description Reporting to the Spain Director at your main function will be to manage and develop your portfolio of properties on the island of Ibiza. Property Management: Act as the main point of contact for property owners for all matters related to property administration and management, maintenance, and care. Ensure the administrative and financial management of property management files and take all necessary measures to contribute effectively to this task. Interact with property owners, relevant authorities and organizations (municipality, co-ownership association, etc.), and service providers. Respond to requests and expectations of property owners within the limits of the services included in the signed real estate management contract. Ensure that each guest is welcomed to a property whose customization, level of comfort, facilities, and quality of household staff consistently exceed their expectations, regardless of their location worldwide. Resolve any issues related to the above elements before, during, and after the guest’s stay as effectively as possible to maximize their satisfaction and that of the owner. This entails: Monitoring the expected arrival of the client, anticipating possible needs, and preparing arrival and departure files. Supporting and guiding operational teams. Inspecting each property before rental and customizing it to meet the different needs of our clients. Welcoming each of our clients according to Le Collectionist brand standards. Responding to various requests from our guests during their stay. Acting as a strong point of the concierge service at the destination. Ensuring that the checkout process proceeds smoothly and that the property is returned in good condition. Qualifications Person based in Ibiza Hospitality school, Business Administration or Management degree. Good knowledge of the Ibiza area. Driver’s license. Interest in the luxury sector. Strong experience in similar roles. Excellent oral and written skills in Spanish and English (a third language is a plus) and communication skills. Organized, rigorous, and meticulous. Demonstrates a high degree of autonomy. Dynamic and committed personality. Ability to quickly establish relationships and adapt to the type of person you are dealing with online or in person. Possesses good communication skills, both written and oral, and strives to be clear and understandable. Enjoys challenges and is not afraid to handle multiple topics at once. Additional Information All our positions are also open to candidates with disabilities who may require specific accommodations.

Resort Manager Deputy (H/F/X) / Permanent contrat / Spain

Job Description Set up & coordinate the in resort team before the season: ● Assist the Resort Manager to recruit and onboard onsite teams, organize in house trainings matching Le Collectionist standards. ● Ensure office space, cars, housing if needed matching allocated budget. ● Implement company tools and adapt routines to the team. ● Source, compile and contract with contractors and 3rd parties when applicable (cleaning & needed 3rd parties for the season). ● Plan and coordinate weekly staffing needs, managing staff working hours to comply with regulations. ● Manage resort accounts, cash floats, and operating budgets ● Liaise with the regional management team. ● Order amenities & marketing goodies needed from the central office (bizops). ● Oversea in resort stock management. ● Organize welcome baskets local contracts or with regional/central offices when needed. ● Organize pre arrival team meetings to coordinate weekend arrivals. Ensure in-season smooth run and focus on optimal guest experience: ● Oversea properties pre-season house inspection with supply teams support to ensure all houses are ready and up to Le Collectionist’s standards. ● Support pre-arrival teams with sourcing/testing services and experiences matching the company standards. ● Support destinations Ibiza/Mallorca/ or Marbella and properties sales training. ● Supervise the welcoming of each of our customers while adhering to Le Collectionist brand standards, Dispatching Check-in & check out amongst the team, ensuring all guests are being welcomed according to Le Collectionist standards and process. ● Ensure all properties are ready up to standard and personalized as per guest’s requirements before check in.. ● Customer experience management: act as the guardian of the quality of guest reception and the effective resolution of any issues raised during their stay. This includes supporting your teams responding to dissatisfied customer requests and assisting with their complaints. ● Internal coordination: act as an essential coordination point between our customers and various internal teams such as Sales, and Supply to ensure an exceptional customer experience. The Resort Manager ensures that problem resolutions are handled by the appropriate individuals. (Ensure report and follow up of any issue or damage in CRM for optimal communication and history). Qualifications Profile: ● An interest in, or sensitivity to, the luxury and hospitality sector ● Bilingual in English and Spanish: fluency in both English and Spanish is required, and knowledge of a third language like French is a plus ● Based in Mallorca, Ibiza or Marbella ● Experience(s) in luxury rental management ● Valid driving license ● Highly organized and punctual ● Hospitality skills and know-how ● Strong leadership skills with a history of effectively managing and developing teams ● Excellent communication skills, both written and oral, to establish strong relationships with customers ● Proficiency in CRM tools: experience with CRM software preferred Work Schedule and Specifics ⚠️ Our presence on-site and the standards of our sector require working on Saturdays and Sundays (hotel model), especially during the high season. Work is organized in rotation with the rest of the onsite team and overtime may be recovered. Additional Information All our positions are also open to candidates with disabilities who may require specific accommodations.

Maître Desayunos

En nuestro exclusivo hotel, buscamos un/a Maître de Desayunos con pasión por la excelencia en el servicio, atención al detalle y liderazgo operativo. Esta persona será la encargada de coordinar y supervisar el servicio de desayunos, garantizando una experiencia única y memorable para nuestros huéspedes desde el primer momento del día. Tus OBJETIVOS Ofrecer un servicio de desayunos impecable, elegante y personalizado que refleje los más altos estándares de hospitalidad de un hotel 5* GL, asegurando la satisfacción total del huésped desde su primer contacto con el servicio de restauración, y posicionando el desayuno como uno de los momentos más valorados de su estancia. Tus FUNCIONES PRINCIPALES: Coordinar y supervisar al equipo de sala durante el servicio de desayunos. Asegurar el cumplimiento de los estándares de calidad, presentación y atención al cliente propios de un hotel 5* GL. Colaborar estrechamente con cocina para garantizar un servicio fluido y eficiente. Gestión de reservas, asignación de mesas y atención personalizada a los huéspedes. Formación y motivación del equipo de desayunos. Supervisión del montaje, reposición y presentación del servicio a la carta. Control de stock, pedidos y gestión de incidencias del turno. Implementación de mejoras continuas en el servicio. ¿Por qué NOSOTROS?: Incorporación a un hotel de referencia dentro del sector. Entorno de trabajo dinámico y profesional. Oportunidades de crecimiento y desarrollo dentro de la empresa. Condiciones competitivas según experiencia y valía del candidato/a. Posibilidad de alojamiento en función del perfil.