21 Ofertas de trabajo de director hotel

Assistant Restaurant Manager / Hotel Arts Barcelona

JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Venue Operations Manager (April-May) / W Barcelona

JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Generalist-Human Resources

Description for Internal Candidates HR generalist (junior recruiter) - W Barcelona Descripción de Puesto: HR Generalist - W Barcelona Ubicación: Hotel W Barcelona Departamento: Recursos Humanos Reporta a: Director/a de Recursos Humanos ¿Quiénes somos? Somos un equipo de 10 profesionales del sector especializados en diferentes áreas de Recursos Humanos: formación, legal y nómina, selección y prevención de riesgos laborales. Objetivo del puesto: El/la HR Generalist (junior recruiter) forma parte de un equipo de dos expertos en captación y reclutamiento de talentos para todos los departamentos del hotel, garantizando que los talentos seleccionadas cumplan con los estándares y valores del Hotel W Barcelona. Responsabilidades principales: Reclutamiento de personal: Coordinar y gestionar el proceso de selección de personas candidatas para todos los departamentos del hotel. Publicación de vacantes: Elaborar y publicar ofertas de empleo en diversos canales de reclutamiento (portales de empleo internos y externos, Universidades, etc.). Entrevistas y selección: Realizar cribas telefónicas, entrevistas presenciales y/o virtuales. Colaboración con líderes de departamento: Trabajar estrechamente con los líderes de cada departamento para comprender sus necesidades de personal y proporcionar soluciones de contratación. Casting Centers: Organizar y gestionar Casting Centers (eventos de reclutamiento masivo). Participación en ferias de trabajo: Participar en ferias de empleo locales, nacionales e internacionales, promoviendo el Hotel W Barcelona. Control de llamamiento y salida de talentos de temporada: Gestión del personal fijo discontinuo, incluyendo las cartas de llamamiento, seguimiento de la aceptación y coordinación y supervisión del proceso de salida, asegurando el cumplimiento de los procedimientos internos y legales. Mantenimiento de datos en la plataforma interna de personal: Administración de promociones, altas en el sistema y verificación de la exactitud de toda la información de talentos. Requisitos: Experiencia: Mínimo 6 meses de experiencia en Recursos Humanos (incluyendo prácticas laborales) en puesto similar en el sector hotelero o de servicios, con enfoque en contratación o estudios de RRHH o relaciones laborales junto con experiencia en hoteles; Conocimiento de procesos de Recruitment y técnicas de entrevista; Capacidad de comunicación interpersonal y habilidades para resolver conflictos; Dominio del español e inglés (nivel alto); Pasaporte español o EU con un mínimo de 1 año de experiencia laboral en España; Se valorará conocimientos en Igualdad. Ofrecemos: Oportunidades de desarrollo y crecimiento dentro de la compañía hotelera más grande del mundo, Marriott, que ofrece un entorno global y diverso con amplias posibilidades de desarrollo profesional en una red internacional de propiedades y marcas. Contrato indefinido. Salario competitivo. Jornada de lunes a viernes con horario flexible entre 8:00 y 18:00. Comedor de personal en turno de trabajo. Uniforme con lavandería interna y gratuita. Beneficios corporativos y programas de bienestar para el personal. Incorporación en Febrero / Marzo 2026. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. (127700_1G) W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Supervisor-Loss Prevention

The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquillity where the sea, the land and lush subtropical gardens blend effortlessly with Moorish-inspired architecture. Its 462 rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, offer stunning views of the Atlantic Ocean, Mount Teide, and the resort’s lush gardens. A renowned gastronomic destination, the resort features world-class restaurants ranging from relaxed dining to Michelin-starred cuisine. With multiple pools, a 2,500 m² Spa & Fitness Center, the largest Ritz Kids in Europe, and exclusive access to Abama’s golden-sand beach, we are a truly exceptional sanctuary in Tenerife. JOIN OUR TEAM! …as a Loss Prevention Supervisor at The Ritz-Carlton, Abama Resort in Tenerife. Who are we looking for…? Are you passionate about safety, operational excellence, and protecting people, assets, and reputation in a luxury environment? As a Loss Prevention Supervisor , you will be responsible for supervising and coordinating the daily activities of the Security and Loss Prevention team, ensuring that the service is delivered in compliance with Spanish Private Security regulations, internal policies, and the direct instructions of the Director of Security. You will act as the operational reference point of the department during your shift, ensuring a safe and secure environment for guests, employees, and facilities, always aligned with The Ritz-Carlton Gold Standards. If you combine strong leadership skills with operational rigor, discretion, and a service-oriented mindset, we would love to meet you. Your responsibilities will include… Operational Supervision Coordinating the daily activities of the security team (shift handovers, patrols, critical areas, assigned posts). Ensuring compliance with service instructions, internal procedures, and legal requirements under Spanish Private Security regulations. Supervising punctuality, professional appearance, TIP accreditation, and service standards of the team. Conducting regular operational patrols in critical areas to detect deviations and potential risks. Acting as the first escalation point for operational incidents and reporting relevant matters immediately to the Director of Security. Incident & Risk Management Managing and following up on security incidents with operational, reputational, or interdepartmental impact. Leading the initial response to emergencies, evacuations, and activations of the Self-Protection Plan. Coordinating the team during drills and real incidents. Participating in internal investigations related to security or loss prevention matters. Escalating any sensitive or high-impact incident to the Director of Security prior to formal closure. CCTV & Security Systems Oversight Supervising the correct use of CCTV, access control, alarm, and other security systems. Ensuring that image processing and data handling comply with LOPDGDD and applicable regulations. Conducting periodic audits of security systems to verify functionality and proper operation. Reporting any anomaly, download, access, or technical issue to the Director of Security. Documentation & Compliance Reviewing daily reports, incident logs, patrol records, checklists, and access control documentation. Safeguarding sensitive documentation in accordance with data protection and internal protocols. Monitoring compliance with PRL (Occupational Risk Prevention) measures within the team. Reporting risks, incidents, or near-misses to the Director of Security and Prevention Service. Supporting Coordination of Business Activities (CAE) with contractors in line with RD 171/2004. Training, Coaching & Team Development Supporting the onboarding and operational training of new or reinforcement staff. Identifying operational gaps and proposing corrective measures. Ensuring mandatory training compliance (PRL, first aid, internal procedures). Maintaining a culture of vigilance, professionalism, and continuous improvement within the team. Interdepartmental Coordination Maintaining close communication with Front Office, Housekeeping, Engineering, F&B, and Operational Management. Supervising key control procedures, restricted access areas, opening/closing protocols, and asset protection measures. Supporting monthly service reviews with the external security provider. What we are looking for… Official qualification in Security. Minimum 3–5 years of experience in private security, ideally in supervisory or operational management roles. Previous experience in hotel environments or high public exposure operations (resorts, tourist complexes, events). Solid knowledge of Spanish Private Security regulations, CCTV/data protection regulations, PRL, and self-protection plans. Operational leadership, strong decision-making skills, and conflict management abilities. Intermediate level of English (Spanish fluent required). PRL Preventive Resource (60h) certification or commitment to obtain it within the first months. First Aid and AED (DESA) certification. Proficiency in professional IT tools (Microsoft Office, reporting tools, incident management systems). Availability to work full-time, including weekends and rotating morning/afternoon-night shifts. Valid work permit for Spain. How we inspire you… Being part of our team means protecting not only assets, but also experiences. Your leadership and vigilance will ensure that every guest enjoys a safe, seamless, and exceptional stay. Attractive above-market salary and flexible compensation. “Explore Rate” privileges across 9,500+ Marriott hotels worldwide (extended to family, partner, and parents). 20% F&B discount at Marriott properties and 50% discount within the resort. Up to 75% flight discount for Tenerife residents traveling to mainland Spain. Corporate benefits with leisure and travel discounts. Birthday surprise and complimentary stay after one year of service. 13th and 14th salary payments. Ongoing training and development through our corporate university. Career growth opportunities within an international company. Complimentary meals in the employee restaurant. Uniform and cleaning service (where applicable). Team events, employee celebrations, and social responsibility initiatives. (All benefits and bonus programs are subject to company regulations and applicable tax laws and may be modified by the employer.) Interested? Apply now via Marriott Careers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive, people-focused culture. We are committed to non-discrimination on any protected basis. At The Ritz-Carlton, our Ladies and Gentlemen create experiences so exceptional that they remain with our guests long after their stay. Your role will be to uphold and nurture our Gold Standards—our Employee Promise, Credo, and Service Values—ensuring that excellence in safety and security is delivered every day. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Director of Travel Industry

JOB SUMMARY Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Supporting Developing & Executing Sales Strategies • Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. • Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. • Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). • Recommends booking goals for sales team members. Managing Sales Activities • Monitors all day to day activities of direct reports. • Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data • Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals. • Assists Revenue Management with completing accurate six period projections. • Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. • Executes and supports the company’s Customer Service Standards and property’s Brand Standards. • Participates in and practices daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships • Develops and manages relationships with key stakeholders, both internal and external. • Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers. Managing and Conducting Human Resource Activities • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. • Utilizes all available on the job training tools for employees. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Director of Food & Beverage

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: a tranquil oasis where ocean views, volcanic landscapes, and subtropical gardens blend seamlessly with Moorish-inspired architecture. Its 462 rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, offer breathtaking views of the Atlantic Ocean, Mount Teide, or our lush gardens. A celebrated gastronomic destination, the resort features world-class restaurants, including Michelin-starred fine dining. With multiple swimming pools, a 2,500 m² Spa & Fitness Center, the largest Ritz Kids in Europe, and an exclusive beach area, we offer an unparalleled luxury escape in Tenerife. JOIN OUR TEAM …as Director of Food & Beverage at The Ritz-Carlton Abama Resort. Who we are looking for We are seeking a strategic and visionary hospitality leader with a passion for culinary excellence and luxury service. As Director of Food & Beverage, you will be responsible for defining and leading the overall F&B strategy of the resort, ensuring a distinctive, profitable, and world-class gastronomic offering aligned with The Ritz-Carlton Gold Standards. Your leadership will be instrumental in inspiring multidisciplinary teams, elevating the guest experience, and reinforcing the resort’s positioning as an internationally recognized culinary destination. Key Responsibilities Develop and execute the comprehensive Food & Beverage strategy in alignment with the resort’s vision and The Ritz-Carlton Gold Standards. Oversee all F&B operations, including restaurants, bars, banqueting, events, in-room dining, and specialty concepts. Ensure exceptional, innovative, and memorable dining experiences across all guest touchpoints. Lead, mentor, and develop high-performing teams, fostering a culture of excellence, creativity, and engagement. Drive financial performance through strategic budget management, cost control, revenue optimization, and inventory oversight. Analyze financial and guest satisfaction metrics, implementing continuous improvement initiatives. Partner closely with Marketing and Revenue Management to position and promote the resort’s culinary concepts. Ensure compliance with quality standards, brand presentation, food safety regulations (HACCP), and legal requirements. Champion culinary innovation and emerging trends to strengthen the resort’s reputation and competitive edge. Lead recruitment, training, performance management, and succession planning within the F&B division. Represent the resort at culinary events, strategic partnerships, and with key suppliers. What we expect from you Proven experience as Director of Food & Beverage or Assistant Director of Food & Beverage in luxury hotels, high-volume resorts, or renowned gastronomic destinations. Strong financial acumen with demonstrated P&L management expertise. Inspirational leadership style with the ability to manage large, multicultural teams. In-depth knowledge of international culinary trends and diverse dining concepts. Strong results orientation with a commitment to operational excellence and guest satisfaction. Strategic thinking, analytical skills, and the ability to thrive in a dynamic environment. Fluency in English and Spanish; additional languages are highly valued. Valid work permit for Spain. How we inspire you Being part of The Ritz-Carlton means creating experiences guests will remember for a lifetime. Here, your leadership will directly impact the resort’s culinary reputation and the development of exceptional talent. Competitive salary above market level and flexible compensation package. Explore Rate across more than 9,500 Marriott hotels worldwide (extended to immediate family). 20% discount on F&B at Marriott hotels and 50% discount on the resort’s culinary offerings. Up to 75% discount on flights from Tenerife to mainland Spain (for residents). Corporate benefits in leisure, travel, and wellness. Continuous training through our corporate university. Real international career growth and development opportunities. Complimentary employee dining. Team events and celebrations. Participation in social responsibility initiatives. (Benefits subject to applicable internal policies and tax regulations.) Have we sparked your interest? Submit your application through MarriottCareers with your supporting documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive culture, committed to non-discrimination on any protected basis. At The Ritz-Carlton, our Ladies and Gentlemen create extraordinary experiences guided by our Gold Standards. Here, you will take pride in your work, grow professionally, and be part of a brand synonymous with genuine luxury. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Director of Membership

Your Mission Should You Choose To Accept It : As Barcelona's new Director of Membership, your mission is to drive growth, retention, engagement, and satisfaction across our new Membership product as well as Meetings & Events (M&E), and co-working. The role requires strength and skill in community strategy and activation, driving member experience and team leadership. You’ll lead a team dedicated to delivering exceptional experience that goes beyond the product and services. Your approach is member-centric and marketing-savvy, blending strategic insight with creative execution to build a thriving, local community. From high-impact events to curated member moments, you create opportunities for meaningful connection both inside and outside of the hub. You serve as the key link between the Support Hub and your local hub - translating global strategies into localized experiences that reflect the needs and energy of your community. You’re also the link between the community of Barcelona and your hub, with a strong network in the city. Success is measured by: Membership growth, retention and increased customer lifetime value (CLV) High member satisfaction (NPS), engagement, and advocacy Revenue performance across all Membership, Co-working, and M&E products This role works with a wide range of cross-functional stakeholders, including leaders from the both the local team and the support hub. It’s not your traditional 9-5! In Case You Do Not Know Who, We Are (ahem): Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do Member Engagement & Community Building Develop and execute a community strategy that includes curated events and activations to drive growth and foster engagement and connection. Be the representative of Membership at The Social Hub Barcelona in the local community, connecting with engaging with local businesses, potential partners and other relevant groups. Drive high NPS and customer satisfaction scores throughout the member lifecycle: onboarding, engagement, referrals, retention, and offboarding. Actively engage with members and potential new members, staying close to the pulse of the community in and out of the hub. Strategic Planning & Execution Design and deliver growth, retention, and engagement strategies for Membership, M&E, and Co-working. Work closely with the support hub team to localize and implement global membership initiatives and frameworks. Meet and exceed budgets for Membership, M&E, and workspace products. Analyse membership and engagement data to optimize strategies and deliver measurable business improvements. Team & Leadership Development Lead, develop, and inspire your teams (Membership, Coworking, and M&E) and manage the teams’ overall performance. Foster a culture of excellence, collaboration and feedback Work cross-functionally with F&B, Stay + Regional Marketing roles to drive Membership ambitions and broader The Social Hub initiatives. Operations & Experience Oversight Ensure smooth daily operations and high-quality standards across all physical spaces: co-working, gyms, communal areas. Who You Are Previous experience in leadership and team management. Bachelor degree in a relevant field. You have at least 6+ years of experience in a Membership, Coworking or other relevant field in a fast paced environment. You have an image of future developments and see opportunities for the organisation and respond to them. You have a commercial drive, with a demonstrated intuition for commercial opportunities and making active use of sales opportunities. You build and maintain relationships with contacts, while representing the brand of The Social Hub You deal with stressful situations in a stress-free manner and bring calm and a sense of ‘I’ve got this’ to every situation. You are quality oriented, make an effort to deliver high-quality work, focus on exceeding the established quality standards in your own and others’ work and performance You are able to efficiently prioritize tasks that truly matter and work in a structured, methodical and goal-oriented manner when preparing and carrying out those tasks. You always seek ways to improve collaboration and alignment between different teams, encouraging cross-collaboration and working as one team. You have exceptional English and Spanish communication skills, all other languages very welcome! You’re legally allowed to work in Spain What Do Offer The opportunity to work at a dynamic, multi-national company based in one of Europe’s most exciting cities We’re not just another hotel - we’re a game-changing innovator, challenging every convention and defining the future The chance to learn and grow in your role with the potential for future growth Awesome discounts on all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home - full of events, fun-loving colleagues, and of course all of the other amazing salary and benefit stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Camarero/a Restaurante CEBO Madrid (Estrella Michelin)

¡TE ESTAMOS BUSCANDO! Restaurante CEBO – Estrella Michelin El concepto de CEBO, bajo la Dirección de los jóvenes Javier Sanz y Juan Sahuquillo, Cocineros Revelación en Madrid Fusión y premiados con diversas estrellas Michelin, se inspira en una cocina desnuda de artificios y que se expresa con productos selectos. Una cocina profunda y llena de matices, que ahonda en los sabores, reivindicando la sencillez y lo elemental. Cocina para la memoria y el recuerdo. Producto de ESENCIA, es las búsqueda de la mejor materia prima del momento, de la mano de pequeños productores de todo el país, donde habla y manda la temporada. CEBO es una cocina natural y libre de artificios, premiada con una Estrella Michelin en 2024. DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid y Londres, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un/a Camarero/a para el Restaurante CEBO dentro del Hotel Urban 5* GL. Si te apasiona la hostelería, llevar la excelencia y satisfacción del cliente al máximo nivel, y quieres unirte a este a gran equipo, aplica a nuestra oferta. Misión del puesto: ofrecer un servicio de calidad, desde la recepción del cliente hasta la finalización de su servicio. Reporta a: Director/a de F&B o Jefe/a de Sala Funciones: - Preparación de las mesas, de su organización, de la correcta disposición de las sillas y la preparación de todo el servicio de mesa - Asegurarse de que la vajilla, la cristalería, la cubertería y la mantelería estén en estado óptimo y preparadas antes y después de cada servicio. - Recibir a los clientes y atender sus peticiones recogiendo el pedido y tramitándolo al servicio de barra o a la cocina. - Asesorar e informar a los clientes sobre la carta y resolver las posibles dudas que puedan tener sobre la oferta gastronómica. Es muy importante conocer bien la oferta. - Proporcionar el servicio, distribuyendo las bebidas y los alimentos encargados por los clientes. - Encargado del cobro al cliente y de entregar el cambio y el recibo correspondiente.

Front Office Manager- Four Seasons Hotel Madrid

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role Four Seasons Hotel Madrid is currently seeking a Front Office Manager to join our team. Reporting to the Director of Rooms, the Front Office Manager provides strategic and operational leadership for Front Office, Guest Services, and Guest Experience. The role ensures service excellence, team development, and operational efficiency, consistently embodying Four Seasons culture and standards. What you will do Strategic Leadership Set the strategic and operational direction for Front Office, Guest Services, and Guest Experience in alignment with the Rooms Director, ensuring consistent execution of Four Seasons standards. Talent & Team Development Provide strong, inspirational leadership through coaching, feedback, development plans, succession planning and the creation of a robust internal talent pipeline. Recruitment & Performance Management Oversee hiring, onboarding, training, and performance evaluations for the Front Desk, Concierge, Guest Services, and Guest Experience teams. Quality & Performance Optimization Establish KPIs, service benchmarks, and quality standards, continuously identifying opportunities to elevate the guest experience and operational results. Guest Journey Excellence Ensure flawless check-in and check-out experiences and drive proactive service recovery to maintain the highest levels of guest satisfaction. Operational Presence Maintain strong visibility on the floor, especially during peak periods, personally engaging with VIPs, repeat guests, long-stay guests, and first-time visitors. Cross‑Departmental Collaboration Build strong relationships with all Rooms Division teams and hotel departments to ensure seamless and consistent service delivery. Cost & Labour Management Manage labour and operating costs through effective scheduling, budgeting, inventory control, and purchasing, ensuring optimal productivity and financial discipline. Innovation & Continuous Improvement Lead or participate in departmental or hotel-wide projects and initiatives that support innovation, efficiency, and ongoing improvement. What you bring Proven leadership experience in a luxury 5-star hotel environment, overseeing Front Desk, Guest Relations, and Guest Experience operations. Authentic and strategic leadership style with the ability to coach, inspire, and develop high‑performing teams. Deep understanding of luxury service principles with exceptional attention to detail and a guest‑centric mindset. Positive, resilient, and solutions-driven character, able to thrive in a dynamic and demanding environment. Excellent communication and interpersonal skills, with confidence engaging guests, colleagues, and senior leadership. Strong organizational, problem‑solving, and delegation skills. Solid business acumen with experience in labour management, cost control, budgeting, and P&L awareness. Fluency in written and spoken English and Spanish. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 50 natural days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position. This role might operate on a rotating shift basis, covering morning and evening shifts throughout the week, including weekends.

Sales Executive / Kimpton Vividora Barcelona

What's the job? As Sales Executive, under the general direction of the Commercial Director or his/her delegate, and within the limits of the established IHG and local Hotel policies and procedures, is responsible for booking and servicing group enquiries while providing exceptional customer service to guests and clients of the Hotel. Your day-to-day * Implements the hotel's MICE sales processes, duties include, but are not exclusive to, MICE related requests for proposal, follow-ups, negotiation and contracting of group related business. * Responsible for MICE segment in the hotel from enquiry to complete group operations. * Work in a timely manner to executive and distribute all Banquet Event Orders (BEO), Group Fact Sheets (GFS). * Arrange and conduct special events, site inspections, and off-site presentations for potential clients. * Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. * Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders. * May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process. * Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings. * Build and maintain a rapport with local DMC's and international PCO's * To be able to use market knowledge to identify sales opportunities and propose specific solutions. * Close follow-up on new leads. * Liaise with events department closely to handle logistics pertaining to every group. * Meets and entertains guests and clients on a regular basis to establish and maintain good business relationships and ensure customer satisfaction. * Develop awareness and reputation of the hotel and the brand in the local community. What we need from you * Minimum 2 years' experience in sales within the luxury hospitality sector or a similar high-end environment. * Excellent communication skills, both written and spoken, in Spanish and English. * Proven track record in converting group leads and managing all aspects of group sales from prospecting to execution. * Degree in Business Administration, Hospitality, Sales or Marketing preferred. * Excellent interpersonal and communications skills with the ability to connect and build rapport with a diverse range of colleagues and customers. * Display excellent attention to detail and organisational skills. * Can multitask and work under pressure. * Driven and ambitious to consistently deliver and exceed service standards. * Candidates must possess strong analytic and presentation skills as the role will frequently interact with marketing, business development and sustainability personnel in customer facing sales opportunities. What to expect from us * Discounted international room rates. * Room for professional growth in one of the largest hospitality companies. * Training programmes and access to IHG's training tool. * Meals whilst on duty. * Private health insurance discount. * Kimpton Benefits: our platform with exclusive discounts for employees. * Cool work environment and lots of fun

Copy of Jefe/a Mantenimiento

Desde CATALONIA HOTELS, cadena hotelera en expansión, estamos en búsqueda de un/a JEFE/A DE MANTENIMIENTO para nuestro hotel PLAZA ESPAÑA ubicado en el centro de Madrid. Las principales tareas a desarrollar son las siguientes: Planificación de las tareas. Realizar el mantenimiento preventivo según el manual de calidad. Cumplimentar el formulario a tal fin. Cumplir los procedimientos de mantenimiento correctivo según el manual de calidad. Reparar y/o supervisar las averías. Comprobar que las averías queden resueltas. Realización del proceso de prevención de legionela. Cumplimentar los registros correspondientes. Asegurarse de que las instalaciones cumplan las normativas vigentes. Responsable de dirigir el plan de emergencia. Mantener y conservar en perfecto estado las instalaciones y mobiliario del hotel. Diagnóstico del estado de las instalaciones e informar al director del hotel. Promover y realizar acciones de ahorro y eficiencia energética. Control de las existencias y recambios bajo la aprobación de dirección. REQUISITOS Experiencia en posición similar. Estudios técnicos + Carnés de instaladores. Conocimientos técnicos (electricidad, gas, agua...). Compromiso, rigor y dedicación. SE OFRECE Contrato de 40h semanales. Salario competitivo. Posibilidades reales de crecimiento profesional en la cadena.

Bell Staff / Kimpton Vividora Barcelona

What's the job? As bell staff you are responsible for providing a positive first and last impression to guests as they arrive and leave the hotel, as well as help them with luggage. Reports to the Front Desk Manager. Your day-to-day * Greet all guests upon arrival. * Assist guests with luggage to their rooms promptly when checking in and upon checking out. * Promote all hotel functions and facilities. * Inform incoming guests on the following while assisting them to their room: storage area, restaurant hours, the events happening in the hotel, health club information, emergency procedures; equipment and exit paths. * Once in guest room, provide the guest with the following information: basic telephone instructions, procedures for charging items to one's rooms, heating and air conditioning, laundry procedures, door lock and key use, room directory, etc. * Remove trash, papers, cans, bottles, cups, etc., in lobby area. * Assist guest with general information when Front Office is not available. * Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theater, movies, entertainment, and restaurants). * Polish and clean bell carts daily. * Assist guests into automobiles or taxi. * Prevent entrance of unauthorized or undesirable persons. * Quickly respond to guest requests in a timely and friendly matter. What we need from you * Studies in hospitality or related field. * 2+ years' experience working in Rooms department. * Must be fluent in local language and English, additional languages will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us * Discounted international room rates. * Room for professional growth in one of the largest hospitality companies. * Training programmes and access to IHG's training tool. * Uniform and laundry service. * Meals whilst on duty. * Private health insurance discount. * Kimpton Benefits: our platform with exclusive discounts for employees. * Cool work environment and lots of fun