22 Ofertas de trabajo de director hotel

Revenue Manager- Four Seasons Hotel Madrid

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role Four Seasons Hotel Madrid is seeking a Revenue Manager to join the team. The Revenue Manager supports the hotel’s revenue strategy through accurate reporting, detailed analysis, and effective pricing execution. Reporting to the Director of Revenue, this role is responsible for financial reporting, competitive set analysis, revenue system optimisation, pricing support, group quotation analysis, and demand trend evaluation, including special events impacting the Madrid market. The role requires the ability to prepare clear, professional revenue presentations for senior management and ownership. What you will do • Produce daily, weekly, and monthly revenue and financial reports, including pick-up, pace, occupancy, ADR, and RevPAR analysis. • Conduct daily comp set rate checks and market positioning analysis. • Perform daily revenue system analysis and optimisation in line with agreed strategies. • Support pricing decisions and execute updates across systems. • Analyse and support group quotations, including displacement and profitability. • Monitor market trends and special events affecting demand. • Prepare clear presentations and dashboards for senior stakeholders, including ownership. • Work closely with Sales, Reservations, Digital Marketing and Operations to ensure alignment of revenue strategies. What you bring • 2–4 years’ experience in Revenue Management within upscale or luxury hotels. • Strong analytical skills with solid understanding of hotel KPIs. • Experience with RMS, PMS, and distribution systems (e.g. IDeaS, Demand 360) • Advanced Excel skills; ability to produce professional PowerPoint presentations. • Comfortable communicating with senior management. • Fluent in English; Spanish preferred. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 22 working days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position.

Sales Executive / Kimpton Aysla Mallorca

About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the job? As Sales Executive you will develop business through direct sales solicitation for an assigned territory or market segment(s). Reports to the Commercial Director. Your day-to-day * Actively prospect and qualify new business. * Achieve personal and team goals as assigned. * Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. * Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders. * May assist in developing and implementing sales plans. * Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. * Arrange and conduct special events, site inspections, and off-site presentations for potential clients. * Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings. Reports on day-to-day basis to Commercial Director. What we need from you * Bachelor's degree in sales, marketing or related field. * 2+ years' experience working in hotel sales department. * Must be fluent in local language, English and German would be valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. * Competitive and proactive seller willing to travel to find the right business. * Opera PMS and Delphi knowledge will be valuable. What to expect from us * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool. * Meals whilst on duty

Group and Events Coordinator / Kimpton Aysla Mallorca

About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the Job? As Group and Events Coordinator, you will coordinate the reservations, room blocks and contracts for large groups. You'll report to the Director of Sales & Marketing. Your day-to-day * Maintain group blocks, rooming lists and reservations in system. * Assist with on-site meetings as needed. * Achieve personal and team goals as assigned. * Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. * Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. * Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders. * Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings. * Prepare for each group's arrival, prepare group history, billing information, deposits, filing, VIP information, correspondence, etc.; interact with booking contacts as needed. Correctly record group rooms and revenue in the property management system. * What we need from you * Bachelor's degree in hospitality or related field. * 2+ years' experience. * Must be fluent in local language and English, additional languages will be highly valuable. * Experience with entertainment groups will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. * Competitive and proactive seller willing to travel to find the right business. * Opera PMS and Delphi knowledge will be valuable. What to expect from us * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool. * Meals whilst on duty

Dir-Travel Industry Sales

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: a serene oasis where the sea, land, and subtropical vegetation blend with Moorish-inspired architecture. Its 462 rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, offer magnificent views of the Atlantic Ocean, Mount Teide, or lush gardens. A multi-award-winning culinary destination, the resort features world-class dining, including Michelin-starred fine dining. With multiple swimming pools, a 2,500 m² Spa & Fitness Center, the largest Ritz Kids in Europe, and an exclusive beach area at Abama, we are an unparalleled haven in Tenerife. JOIN OUR TEAM! …as Director of Travel Industry Sales at The Ritz-Carlton Abama Resort in Tenerife. Who are we looking for…? Are you passionate about leading commercial strategies and building high-level relationships within the luxury travel industry? As Director of Travel Industry Sales , you will be responsible for developing and executing the sales strategy for the Travel Industry segment, positioning the resort as a preferred destination among luxury travel agencies, tour operators, consortia, TMCs, and strategic partners worldwide. You will drive sustainable revenue growth through strategic vision, inspirational leadership, and deep market expertise. Your responsibilities will include… Developing and executing the Travel Industry sales strategy aligned with resort and Marriott International objectives. Building, maintaining, and strengthening strategic relationships with luxury travel agencies, tour operators, consortia, DMCs, and key partners. Identifying new business opportunities, emerging markets, and strategic partnerships. Leading high-level negotiations, preferred agreements, and commercial contracts to ensure profitability and brand positioning. Representing the resort at trade shows, roadshows, sales missions, and familiarization trips (FAM trips). Collaborating closely with Revenue Management, Marketing, Sales, and Operations to maximize performance. Analyzing market trends, sales performance, and KPIs to optimize strategies and commercial actions. Managing the Travel Industry budget and ensuring achievement of financial targets. Coordinating joint promotions, campaigns, and visibility initiatives with key partners. Acting as a brand ambassador for The Ritz-Carlton, consistently reflecting the Gold Standards. What we are looking for… Proven experience in travel industry sales, preferably within luxury hospitality or premium brands. In-depth knowledge of the Travel Industry segment (agencies, tour operators, consortia, TMCs, DMCs). Strong strategic, commercial, and results-driven mindset. Exceptional leadership, negotiation, and influencing skills at senior levels. Excellent communication, presentation, and relationship-building abilities. Willingness to travel frequently on a national and international basis. Fluency in English and Spanish ; additional languages are a strong advantage (German, French, etc.). Valid work authorization for Spain. How we inspire you… Being part of our team means driving the growth of an iconic brand through meaningful partnerships and high-impact commercial strategies. Your leadership and vision will directly shape the resort’s global positioning. Competitive salary above market standards and flexible compensation. Explore Rate hotel discounts at over 9,500 Marriott properties worldwide, extended to family members, partners, and parents. 20% discount on Food & Beverage across all our hotels and 50% discount on the resort’s culinary offerings. Up to 75% discount on flights for Tenerife residents traveling to mainland Spain. Corporate benefits with exclusive discounts on leisure and travel. Special birthday gift. Complimentary guest stay at our resort after one year of service. 13th and 14th salary payments. Continuous learning through our corporate university. Career development and growth opportunities within an international organization. Complimentary staff meals. Team events, celebrations, and engagement activities. Participation in social responsibility initiatives. Comprehensive corporate medical care. (Benefits subject to internal policies and applicable tax regulations.) Have we sparked your interest? Submit your application via MarriottCareers with your application documents. Marriott International is an equal opportunity employer. We value a diverse workforce and an inclusive culture and are committed to non-discrimination on any protected basis. Across more than 100 award-winning properties, our Ladies and Gentlemen create extraordinary experiences that endure long after the guest’s stay. At The Ritz-Carlton , caring with excellence is our art, guided by our Gold Standards. Here, you can take pride in your work, grow professionally, and be part of a team united by one mission: delivering genuine luxury. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Junior Recruiter (Human Resources)

HR generalist (junior recruiter) - W Barcelona Descripción de Puesto: HR Generalist - W Barcelona Ubicación : Hotel W Barcelona Departamento : Recursos Humanos Reporta a : Director/a de Recursos Humanos ¿Quiénes somos? Somos un equipo de 10 profesionales del sector especializados en diferentes áreas de Recursos Humanos: formación, legal y nómina, selección y prevención de riesgos laborales. Objetivo del puesto : El/la HR Generalist (junior recruiter) forma parte de un equipo de dos expertos en captación y reclutamiento de talentos para todos los departamentos del hotel, garantizando que los talentos seleccionadas cumplan con los estándares y valores del Hotel W Barcelona. Responsabilidades principales: Reclutamiento de personal : Coordinar y gestionar el proceso de selección de personas candidatas para todos los departamentos del hotel. Publicación de vacantes : Elaborar y publicar ofertas de empleo en diversos canales de reclutamiento (portales de empleo internos y externos, Universidades, etc.). Entrevistas y selección : Realizar cribas telefónicas, entrevistas presenciales y/o virtuales. Colaboración con líderes de departamento : Trabajar estrechamente con los líderes de cada departamento para comprender sus necesidades de personal y proporcionar soluciones de contratación. Casting Centers : Organizar y gestionar Casting Centers (eventos de reclutamiento masivo). Participación en ferias de trabajo : Participar en ferias de empleo locales, nacionales e internacionales, promoviendo el Hotel W Barcelona. Control de llamamiento y salida de talentos de temporada : Gestión del personal fijo discontinuo, incluyendo las cartas de llamamiento, seguimiento de la aceptación y coordinación y supervisión del proceso de salida, asegurando el cumplimiento de los procedimientos internos y legales. Mantenimiento de datos en la plataforma interna de personal : Administración de promociones, altas en el sistema y verificación de la exactitud de toda la información de talentos. Requisitos: Experiencia : Mínimo 6 meses de experiencia en Recursos Humanos (incluyendo prácticas laborales) en puesto similar en el sector hotelero o de servicios, con enfoque en contratación o estudios de RRHH o relaciones laborales junto con experiencia en hoteles; Conocimiento de procesos de Recruitment y técnicas de entrevista; Capacidad de comunicación interpersonal y habilidades para resolver conflictos; Dominio del español e inglés (nivel alto); Pasaporte español o EU con un mínimo de 1 año de experiencia laboral en España; Se valorará conocimientos en Igualdad. Ofrecemos: Oportunidades de desarrollo y crecimiento dentro de la compañía hotelera más grande del mundo, Marriott, que ofrece un entorno global y diverso con amplias posibilidades de desarrollo profesional en una red internacional de propiedades y marcas. Contrato indefinido. Salario competitivo. Jornada de lunes a viernes con horario flexible entre 8:00 y 18:00. Comedor de personal en turno de trabajo. Uniforme con lavandería interna y gratuita. Beneficios corporativos y programas de bienestar para el personal. Incorporación en Febrero / Marzo 2026. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. (127700_1G) W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Restaurant Manager

JOB SUMMARY Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

General Manager / NH Tenerife

Como Director(a) de Hotel , supervisarás las operaciones diarias del hotel y proporcionarás liderazgo y dirección estratégica a todos los departamentos en apoyo de la cultura de servicio, la maximización de las operaciones y la satisfacción de los huéspedes. Planificarás y supervisarás las actividades de los miembros del equipo para garantizar un funcionamiento fluido y rentable del negocio. ¿Qué tendrás que hacer? Analizar los informes de operaciones y la cuenta de gestión de los hoteles, estudiando los diferentes parámetros así como su evolución. Elaborar los presupuestos anuales del hotel, en base a los objetivos comerciales definidos por la Dirección, mercado, entorno y ventas históricas. Garantizar que los costes y la productividad se adaptan a los resultados de ingresos. Gestionar la actividad comercial del hotel junto con el departamento comercial, diseñando la estructura tarifaria en base a la política comercial definida, nivel de ocupación y evolución del mercado. Identificar oportunidades comerciales, contactar con potenciales clientes y realizar visitas y presentaciones de los servicios del hotel. Además, intentar averiguar el potencial de negocio adicional de nuestros huéspedes internos, y también buscar a los huéspedes perdidos. Trabajar en estrecha colaboración con Ventas, así como con el departamento de Revenue Management, para maximizar los ingresos por habitación. Gestionar y coordinar la implementación de las diferentes políticas y proyectos corporativos definidos junto con el departamento corporativo correspondiente (CRM & Fidelización, Marketing, Calidad, Experiencia del Cliente, etc). Comunicarse con los clientes cuando sea oportuno (darles la bienvenida en las instalaciones, atender sus quejas, buscar soluciones a los problemas, ofrecer información, etc.). Representar a la empresa y al hotel en diversas ocasiones dentro de las comunidades en las que operamos. Inspeccionar periódicamente las instalaciones y velar por el estricto cumplimiento de las normas de salud y seguridad. Controlar y desarrollar el rendimiento de los miembros del equipo, proporcionando supervisión, desarrollo profesional, evaluaciones y ofreciendo reconocimiento y recompensa. Contratar, entrevistar y formar a los miembros del equipo. ¿Qué buscamos? Experiencia mínima de 2 años como Subdirector, preferiblemente en un hotel de similar tamaño y complejidad. Muy valorable experiencia internacional y/o haber desempeñado funciones en más de un hotel. Licenciatura o diplomatura en Administración de Empresas, Dirección Hotelera o campo relacionado. Buen conocimiento de los principios de gestión de ingresos y políticas comerciales. Conocimiento práctico de varios programas informáticos (Microsoft Office, etc.) y sistemas de Front Office. Imprescindible dominio del idioma local y nivel alto de inglés. Orientación a resultados y al detalle Alto nivel de conciencia comercial y capacidad de venta. Excelentes dotes de gestión y liderazgo. Fuertes habilidades interpersonales y de comunicación. Aptitud demostrable para la toma de decisiones y la resolución de problemas. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.

Camarero/a Hotel 4/5* / 30h/s

¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid y Londres, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total, lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos es una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. Misión del puesto: Ofrecer un servicio de calidad, desde la recepción del cliente hasta la finalización de su servicio. Reporta a: Director/a de F&B o Jefe/a de Sala Funciones: - Preparación de las mesas, de su organización, de la correcta disposición de las sillas y la preparación de todo el servicio de mesa - Asegurarse de que la vajilla, la cristalería, la cubertería y la mantelería estén en estado óptimo y preparadas antes y después de cada servicio. - Recibir a los clientes y atender sus peticiones recogiendo el pedido y tramitándolo al servicio de barra o a la cocina. - Asesorar e informar a los clientes sobre la carta y resolver las posibles dudas que puedan tener sobre la oferta gastronómica. Es muy importante conocer bien la oferta. - Proporcionar el servicio, distribuyendo las bebidas y los alimentos encargados por los clientes. - Encargado del cobro al cliente y de entregar el cambio y el recibo correspondiente. Se ofrece • Incorporación inmediata. • Jornada 30 horas semanales. • Excelente ambiente laboral en un equipo dinámico. • Programas de formación continua. • Sala comedor equipada para el personal. • Tarifas especiales Friends & Family y beneficios en todos los hoteles de nuestra colección. • Disponibilidad de anticipo de salario a tiempo real a través de la app Wagestream. • Club Benefits: podrás disfrutar de descuentos en marcas de reconocido prestigio en áreas como tecnología, viajes, moda, hogar y mucho más. • Retribución flexible (salud, tarjeta comida y transporte, formación, guardería). • Seguro médico privado a precio más barato, por debajo de mercado. • Y muchos beneficios más. WWW.DERBYHOTELS.COM FACEBOOK: @DERBYHOTELSCOLLECTION INSTAGRAM: @DERBY_HOTELS TWITTER: @DERBY_HOTELS

Internship Finance Department / Kimpton Aysla Mallorca

Sobre Nosotros Kimpton Aysla Mallorca es un santuario de calma y bienestar, ubicado entre la exuberante vegetación del soleado sur de Mallorca. Una visión progresiva de la vida en un club de campo, donde el ocio activo se encuentra con la relajación total, y los toques de tradición se mezclan con los valores modernos. Este es el lujo del estilo de vida moderno, al estilo de Mallorca. Lo que nos hace diferentes Nuestro espíritu emprendedor nacido en San Francisco y nuestra pasión por la vida impulsaron esta cultura en 1981, y sigue brillando hasta el día de hoy. Todo fluye desde ti. El tú vivo, rebelde y genuino, con tu diversa trayectoria, talentos, experiencias y personalidad valiente, es completamente bienvenido y celebrado aquí. Porque sabemos que cuando las personas pueden ser ellas mismas en el trabajo, brillan. Eso es lo que buscamos y celebramos. Son personas de todo tipo las que comparten un talento para la creatividad y el autoliderazgo. Personas que no necesitan que les digan qué hacer para lograr las cosas. Personas que tienen una pasión innata por mejorar la vida de los demás. Esto da como resultado un entorno laboral un poco peculiar, irreverente, emocionante, inusual, empoderador y absolutamente excepcional. Los huéspedes lo sienten; tú también lo sentirás. Trabajar en Kimpton no es solo trabajar. Y ciertamente no es como trabajar en otros lugares. Valoramos la personalidad, la individualidad, la creatividad, hacer lo correcto, mejorar continuamente, el enfoque y la pasión. Las diferencias marcan la diferencia. Estamos comprometidos en crear una cultura que refleje la diversidad de nuestros huéspedes de hotel y restaurante. Con este objetivo en mente, alentamos a cada uno de nuestros empleados a comprender, aceptar y celebrar las diferencias entre las personas. Esto incluye diferentes personalidades, estilos de vida, formas de trabajar, educación y experiencia. También damos la bienvenida y abrazamos a personas de todas las razas, etnias, edades, religiones, habilidades físicas, orientaciones sexuales, identidades de género y géneros. Las diferencias marcan la diferencia. Estamos comprometidos a crear una cultura que refleje la diversidad de nuestros huéspedes de hotel y restaurante. Con ese objetivo en mente, alentamos a cada uno de nuestros empleados a comprender, aceptar y celebrar las diferencias entre las personas. Esto incluye diferentes personalidades, estilos de vida, formas de trabajar, educación y experiencia. También damos la bienvenida y abrazamos a personas de todas las razas, etnias, edades, religiones, habilidades físicas, orientaciones sexuales, identidades de género y géneros. Sé tú mismo - Líderate a ti mismo - Haz que cuente ¿De qué trata el trabajo? Como Trainee en nuestro departamento Financiero, apoyarás al departamento en las operaciones financieras en el hotel, a la vez que participas en la tesorería y contabilidad del negocio. Reportarás a la Directora de Finance & Business Support. Tu día a día * Soporte para verificar que los saldos del libro mayor de la ciudad diario, el libro mayor de huéspedes y el libro mayor de depósitos anticipados del sistema de gestión de propiedad (PMS) concilien con la suma del saldo de cierre del mes anterior y los cambios netos del sistema PMS para el mes actual hasta la fecha. * Apoyo en la preparación del diario de ingresos diario, asegurando que los ingresos se hayan clasificado correctamente en el código de libro mayor correspondiente. * Actualizar la lista de contratos de cajeros y preparar la conciliación al final del mes para las cuentas de efectivo. * Verificar todas las facturas de tarjetas de crédito contra el informe diario de negocios y preparar las hojas de conciliación de tarjetas de crédito y bancos. * Apoyo en los cierres mensuales y anuales. * Participación en los cierres y aperturas hoteleras. ¿Qué esperamos de ti? * Estudios de grado o postgrado relacionados con el ámbito del turismo. * Conocimientos avanzados de inglés. * Proactividad, energía y ganas de aprender. ¿Qué puedes esperar de nosotros? * Salario acorde al plan de estudio de la universidad. * Formaciones especializadas y acceso a las herramientas formativas de IHG. * Comidas incluidas. * Posibilidades de crecimiento futuro

Bellboy / Kimpton Aysla Mallorca

About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the job? As Bellboy you are responsible for providing a positive first and last impression to guests as they arrive and leave the hotel, as well as help them with luggage. Reports to the Front Office Manager. Your day-to-day * Greet all guests upon arrival. * Assist guests with luggage to their rooms promptly when checking in and upon checking out. * Promote all hotel functions and facilities. * Inform incoming guests on the following while assisting them to their room: storage area, restaurant hours, the events happening in the hotel, health club information, emergency procedures; equipment and exit paths. * Once in guest room, provide the guest with the following information: basic telephone instructions, procedures for charging items to one's rooms, heating and air conditioning, laundry procedures, door lock and key use, room directory, etc. * Remove trash, papers, cans, bottles, cups, etc., in lobby area. * Assist guest with general information when Front Office is not available. * Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theater, movies, entertainment, and restaurants). * Polish and clean bell carts daily. * Assist guests into automobiles or taxi. * Prevent entrance of unauthorized or undesirable persons. * Quickly respond to guest requests in a timely and friendly matter. What we need from you * Bachelor's degree in hospitality or related field. * 2+ years' experience working in Front Office department. * Must be fluent in local language and English, additional languages will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool. * Meals whilst on duty. * Uniform and laundry service

Revenue Manager / Kimpton Aysla Mallorca

Revenue Manager - Kimpton Aysla Mallorca About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the job? As the Director of Revenue Management, you will be responsible for monitoring, managing and maintaining group and transient inventories to ensure the most effective and efficient balance between demand and availability. You will report to the General Manager. Your day-to-day * Manage and maintain group and transient inventory controls including room accommodation and rate inventory controls, roll-in controls, group inventory and cut-off dates, implementation of blackout dates, maintaining demand information and managing sellout strategies in partnership with Front Office and Sales department. * Develop and implement innovative revenue performance strategies. * Conduct forecasting, review all competitive shops, review demand, convention and city event calendars. * Maintain data on competitor products and maintain historical data on events and performance. * Coach and develop direct reports to ensure a good level of productivity and consistency in the consulting process. * Work with internal departments as needed to escalate consistent issues or noted trends and bring resolution. * Work with team and other key stakeholders to assess competitive data, brainstorming on new ideas to better implement strategies, developing innovative consulting or organizational tools, researching trends, planning for implementation of targeted programs, etc. What we need from you * Bachelor's degree or master's degree in Hotel Management, Business, or a relevant field. * 5+ years progressive work-related experience in the hospitality industry in revenue/reservations department. * Knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions. * Experience with industry and market trends. Knowledge of local market will be highly valuable. * Opera knowledge will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. * Fluent in English and Spanish. What to expect from us * Be part of the opening team! * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool

Hotel Director

Qualifications: SHIPBOARD Employment type Ability to speak English clearly, distinctly and cordially with guests. 3-5 yrs background experience as Hotel Director/Hotel General Manager in a 4 or 5 * Hotel. Guest services shipboard experience is an advantage. Essential Duties and Responsibilities: Effectively manages overall ship operations and guest experience. Achieves the highest levels of guest satisfaction under all circumstances, through effective responsiveness, follow through and the team’s ability to resolve issues. Ensures all inventory levels are appropriate per targets and operational requirements. Responsible for overall hotel department financial performance (expenses/revenue). · Actively displays a business ownership mentality when developing tactical plans to achieve financial targets. · Works from an entrepreneurial perspective to develop and implement new ideas for revenue and to improve operational efficiencies.