10 Ofertas de trabajo de manager en Madrid

Ayudante Camarero/a Banquetes- Four Seasons Hotel Madrid

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role: Four Seasons Hotel Madrid is looking for an assistant banquet server to join our team. This position is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. What you will do: Assist in the set-up and service of Banquet functions under the direction of the Banquet Service Managers, and according to Four Seasons’ standards and procedures. Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests. Assist in set-up of linen, china, glass, silver, and accent pieces for each function according to the banquet event order. What you bring: We are looking for individuals that strive for excellence and are highly motivated team players. The ideal candidate will have prior Food & Beverage experience in a similar role and in a luxury resort/hotel setting. He or she must be able to work in a fast-paced environment. Our Ideal banquet server will have a flexible schedule with the ability to work morning/afternoon shifts, weekends, and holidays as business requires. Must have the legal right to work in Spain and have fluency in English and Spanish. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 50 natural days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position. This role might operate on a rotating shift basis, covering morning and evening shifts throughout the week, including weekends.

Guest Experience Manager- Four Seasons Hotel Madrid

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role Reporting to the Front Office Manager, the Guest Experience Manager will deliver a seamless, personalized guest experience from pre-arrival to departure. Anticipating needs and ensuring flawless service across departments, you’ll uphold the highest standards of luxury hospitality. With warmth, professionalism, and local expertise, you’ll create memorable moments that inspire guest loyalty. What you will do General As a Department Head and Brand Ambassador, be highly knowledgeable of all hotel and facility information, hours of operation, key personnel, special activities, and functions in the hotel. Act, in the absence of Duty or senior management, in all matters concerning the safety, security and well-being of hotel guests. Prepare and attend weekly and monthly meetings such as Rooms, OPS, Morning, Quality, Group Resume and other Dpt. Heads meetings. Lead and deliver training sessions organized by PnC: Glitchology. Guest Experience Lead and manage the full guest experience department, ensuring personalized service and flawless coordination from pre-arrival to post-departure. Organize the journey of our top VIPs including suite guests, Four Seasons Elite and High Return guests and others, pre, during and post their stay. Send pre-arrival communications, block rooms according to preferences, and oversee VIP preparations and amenities. Collaborate with all departments (F&B, IRD, Concierge, Front Desk, Housekeeping) to deliver a seamless and anticipatory guest experience. Engage with guests throughout their stay, gathering feedback, resolving issues promptly, and ensuring all requests are met with care. Ensure Golden is kept updated with all guest preferences. Handle guest complaints and actively manage Glitches. Ensure guests are met on time, and negative experiences are offset prior to departure. Promote hotel amenities, experiences, and local highlights to enhance the stay and drive guest satisfaction. Complete Manager’s checklist daily Help and supervise the GEX team with the checklist when needed and assist, in the presence of heavy volume, in the areas of Front Office, Concierge and Guest Services. People Management Supervise the department's monthly expenses, ensure all finance procedures are correctly taken. Labor management: schedules, extra hours control etc. Conduct the monthly audit of supplier invoices, i.e. for flowers, L&F, etc. Control stock with the team, ordering supplies when needed through Birchstreet. Provide guidance, coaching, and motivation to the Guest Experience team, fostering a culture of excellence and service passion. Conduct interviews and staff hiring when needed. Assist with the on-boarding and training of new team members from interns to Asst. Managers Perform Annual reviews to the Asst. Managers as well as give feedback and guidance when needed. Assist the Asst. Managers with team annual reviews and communicating warnings, corrective actions and other feedback. Supervise team development and career aspirations Maintain strong relationships with vendors and partners, leveraging local expertise to curate unique, memorable experiences. Monitor and report on guest satisfaction trends, feedback, and performance metrics to support continuous improvement. Monitor Qualtrics seeking improvement. Reply to Google negative reviews, TripAdvisor reviews and Booking.com. Follow guidelines. Follow up with Global GEX projects and initiatives launched or driven by Corporate Team. Participate actively in other Global Guest Experience calls / meetings. What you bring Minimum 3 years of luxury hotel experience in Front Desk, Guest Experience or Concierge. Have fluency in English and Spanish Minimum 1 year managing a medium- sized team Must have experience in Opera Strong leadership & organizational skills required Excellent communication and interpersonal abilities Foster creativity Problem-solving and conflict-resolution skills Skilled in active listening and providing constructive feedback to support team development. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 50 natural days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position. This role might operate on a rotating shift basis, covering morning and evening shifts throughout the week, including weekends.

Rooms Manager in Training (MIT)- Four Seasons Hotel Madrid

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. The Role of MIT Rooms: We do ha a UNIQUE opportunity for a recent graduate to join Four Seasons Hotel Madrid in a Rooms Manager position! The goal of the Program is to develop the Manager in Training (MIT) to a Supervisor or Assistant Manager position upon completion of the 18- month Program, subject to satisfactory performance. Through the program, you will rotate within the different Rooms departments: Front Office, Concierge, Guest Experience, Housekeeping and Reservations. What to expect from the program? Operational exposure and training Valuable management experiences Project work A buddy and a mentor Structured feedback throughout the program Access to a peer community and networking opportunities What We Look For: Upcoming or recent graduate from a Hospitality Management post-secondary program an asset. Graduates from all disciplines will be considered. Minimum one to two years’ experience within the hospitality or service industry. Ability to demonstrate leadership experience through work, extra curriculars and/or studies. Passion to grow and develop within the industry and Four Seasons brand. Ability to proactively anticipate and prioritize the needs of the guest. Energetic and professional approach to the art of hospitality. Valid Work Permit and fluency in both English and Spanish. What to expect with Four Seasons? In return, our teams get the Four Seasons employee experience. This means global opportunities, the chance to grow, and a home away from home – and what a luxury environment to find yourself in! It’s an amazing story to tell. Exclusive discount and travel programs with Four Seasons. Energizing Employee Culture guided by the Golden Rule, where you are encouraged to be your true self! Comprehensive learning and development programs to help you grow/ flourish. Competitive wages and benefits. Inclusive and diverse employee engagement & recognition events all year-round. Complimentary Dry Cleaning for Employee Uniforms & Employee Meals. Private Health Insurance for permanent employees. Day of the birthday free. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. About Four Seasons Hotels & Resorts Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.” At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts.

🔎 Estamos buscando Encargado/a de Bar / Store Manager (Madrid) ¿Te apasiona la hostelería y te motiva liderar un proyecto desde cero? En Pub&Go estamos lanzando un nuevo concepto de bar y buscamos a la persona clave que lidere nuestro primer local en España. 🏷️ ¿Quiénes somos? Pub&Go es un nuevo proyecto de SuperVista, una empresa multinacional de origen alemán, con presencia internacional y amplia experiencia en la creación y gestión de conceptos innovadores. Con Pub&Go entramos en un nuevo sector: estamos construyendo una cadena de bares, inspirados en el espíritu del American Pub, combinando tecnología smart, deporte, cerveza y una experiencia social y gastronómica sencilla y relajada. Nuestro objetivo es abrir un nuevo mercado en España y crecer de forma estructurada y ambiciosa. 🚀 El reto Buscamos un/a Encargado/a de Bar / Store Manager con experiencia en hospitality y gastronomía, que quiera asumir un rol protagonista en la apertura y consolidación de un nuevo local. No es solo gestionar un bar: es liderar un proyecto, construir equipo y crecer junto con una marca en expansión. Si quieres ir más allá, este rol puede ser el primer paso para crecer, ya sea montando tu propia franquicia Pub&Go, o con nosotros en el equipo central. 🧠 ¿Qué harás? Liderar la operativa diaria del local (sala, barra y equipo). Gestionar y motivar al equipo: selección, formación y organización de turnos. Asegurar una excelente experiencia de cliente. Control de stock, pedidos y relación con proveedores. Participar activamente en la apertura del local y en su día a día operativo. 👤 ¿A quién buscamos? Experiencia previa como encargado/a, manager o jefe/a de sala en bares, restaurantes o conceptos similares. Background en hospitality / gastronomía. Perfil emprendedor, proactivo, responsable y con mentalidad de liderazgo. Ganas de asumir responsabilidades y crecer profesionalmente. Capacidad para trabajar en un entorno dinámico y en expansión. Valorable experiencia en aperturas de locales (no imprescindible). 🌱 ¿Qué ofrecemos? Ser parte desde el inicio de un proyecto nuevo y ambicioso. Buen ambiente de trabajo y equipo joven. Condiciones competitivas según experiencia. Oportunidades claras de crecimiento profesional dentro de la cadena: Abre un bar con nosotros... o 10.. ¿Quieres más? Empieza como Encargado/a y crece sin límites: HQ o tu propio Pub&Go. 📍 Ubicación: Madrid Centro 📩 Interesados/as: Envíanos tu perfil y CV.

F&B Intern / Four Seasons Hotel Madrid

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. What we are looking for We are looking for a passionate hospitality student eager to start his career path in F&B division (outlet TBC) for starting in August/September . You will have the opportunity to be fully immersed in this field, learning at different levels of responsibility and working in team. As an intern, you will contribute your passion, drive and ideas to ensure that we offer the highest quality in service to our clients. You will report to the Outlet Manager. The main duties will include: Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues. Have full knowledge of all menu items, daily features and promotions. Ensure the cleanliness and maintenance of all work areas, utensils, and equipment. Follow kitchen policies, procedures and service standards. Follow all safety and sanitation policies when handling food and beverage. Clear, clean, and stock chairs, linens, china and glass for service in an unobtrusive manner. Greet guests, provide water, bread and butter service. Set-up buffets and food stations. About You Excellent interpersonal skills, as well as the ability to provide exceptional service according to standards are highly valued. This position does require an applicant with a flexible schedule, able to work morning and afternoon shifts, weekends, and holidays. The ability to multitask is required. Previous experience in a 5 start hotel is recommended. The applicants must have the legal right to work in Spain and have fluency in English and Spanish. It is mandatory to be able to sign an agreement with the school/ university for a 6-months period. What we offer Through this internship opportunity, we're hoping to provide a high caliber learning experience. The objective is that you take as many in-demand job skills as possible, rotating through different positions or through different tasks, in an environment of excellence and continuous improvement. Join our Team Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. ” Our team is built on mutual respect, collaboration, excellent service and a passion for cleanliness. Four Seasons provides employees with the same level of care that we give our guests.

People & Culture Intern / Four Seasons Hotel Madrid

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. Sobre el puesto Buscamos a un/a estudiante apasionado/a y con ganas de aprender todo sobre People & Culture. Tendrás la oportunidad de sumergirte por completo en este ámbito, aprendiendo en diferentes niveles de responsabilidad y trabajando en equipo. Como becario/a, aportarás tu pasión, motivación e ideas para garantizar que superamos las expectativas de nuestros empleados. Reportarás a la People & Culture Assistant Manager. Lo que harás: People & Culture (P&C) Coordinación de reconocimientos médicos del personal. Gestión del Employee Travel Program: explicación del funcionamiento, soporte Helpdesk y administración de accesos. Apoyo en la organización de iniciativas internas. Elaboración de los calendarios mensuales de cumpleaños, coordinación con Front Office, entrega de tarjetas a managers y publicación en Yammer. Redacción y difusión de comunicaciones internas sobre acciones y proyectos de FS. Gestión de pedidos de material según necesidades, en coordinación con Ana. Administración de taquillas del personal. Emisión y gestión de certificados de empresa para empleados. Soporte al equipo en tareas administrativas de Onboarding. Talent Acquisition Apoyo en la organización y logística de Talent Days. Cribado de candidatos Publicación de vacantes en los diferentes portales de empleo Wellbeing Creación y planificación de los calendarios mensuales de bienestar, incluyendo comunicación y acciones de marketing. Actualización y edición del dossier de beneficios para empleados. Learning & Development Seguimiento de la asistencia a formaciones internas. Apoyo en la preparación de formaciones. Lo que aportarás Se valoran altamente las excelentes habilidades interpersonales, así como la capacidad de trabajar siguiendo estándares y bajo presión. La anticipación y la proactividad son esenciales para este puesto. Los candidatos deben tener derecho legal a trabajar en España y tener fluidez en inglés y español. Lo que ofrecemos A través de esta oportunidad de prácticas, esperamos ofrecer una experiencia de aprendizaje de alto nivel. El objetivo es que adquieras tantas habilidades profesionales demandadas como sea posible, rotando por diferentes tareas en un entorno de excelencia y mejora continua. Prácticas a tiempo completo durante 6 meses (40 h/semana), de lunes a viernes (8 h/día). Los fines de semana son libres e incluimos 30 minutos de comida dentro de la jornada laboral. FECHA DE INICIO ABRIL 2026. Comidas incluidas durante el turno. Uniforme y servicio de limpieza proporcionados por el hotel. 5 días de vacaciones durante el periodo de prácticas, además del día de cumpleaños libre. Gratificación mensual bruta de 550 €. Plan de aprendizaje personalizado, basado en la experiencia previa del estudiante, su motivación y sus objetivos.

Restaurantes Quispe, Ponja Nikkei, Acholao - Madrid. En Grupo Quispe seguimos creciendo y buscamos incorporar a nuestro equipo una hostess apasionada por la atención al cliente y la hospitalidad, que quiera desarrollarse profesionalmente dentro de un grupo gastronómico de referencia en Madrid. Si te gusta el trato directo con el cliente, tienes una actitud amable y profesional, y disfrutas siendo la primera imagen de un restaurante, en un entorno dinámico, multicultural y exigente… este es tu sitio. ¿Qué harás? • Recepción y bienvenida de clientes, garantizando una primera impresión excelente. • Gestión y control de reservas (teléfono, plataformas digitales y presencial). • Organización y asignación de mesas según el flujo de servicio. • Acompañamiento de los clientes a mesa y coordinación con el equipo de sala. • Atención a consultas, peticiones especiales y resolución de incidencias básicas. • Control del ritmo de sala junto al equipo de dirección. • Mantenimiento del orden y la imagen del área de recepción. ¿Qué buscamos? • Hostess con experiencia mínima de 1–2 años en restaurantes, hoteles o atención al cliente. • Excelente presencia y habilidades comunicativas. • Conocimiento de la herramienta de reservas CoverManager. • Actitud proactiva, organizada y orientada al detalle. • Capacidad para trabajar bajo presión y en entornos dinámicos. • Buen trato con el cliente y vocación de servicio. • Nivel alto de español; inglés imprescindible y otros idiomas muy valorables. • Disponibilidad horaria y flexibilidad. ¿Qué ofrecemos? • Contrato indefinido y proyecto estable dentro de un grupo en pleno crecimiento. • Salario competitivo según experiencia: 1.500 € – 1.800 € bruto/mes. • Propinas compartidas según sistema del restaurante. • Jornada completa 40h, con 2 días de descanso semanales. • Turnos rotativos y planificación semanal. • Oportunidades reales de crecimiento profesional dentro del grupo. • Excelente ambiente laboral, multicultural, profesional y dinámico. • Formación continua y participación en nuevos proyectos y aperturas. ¿Quieres crecer con nosotros? En Grupo Quispe valoramos a las personas con actitud, vocación de servicio y atención al detalle. Si eres una persona comprometida, resolutiva y con pasión por la hospitalidad… ¡Queremos conocerte!

Buscamos Hostess con experiencia en Cover Manager y inglés fluido para formar parte del equipo de La Mar Madrid. Perfil que buscamos: • Gente cercana, simpática y profesional • Excelente trato con el cliente • Buena presencia y atención al detalle • Capacidad para gestionar reservas y flujo de sala • Vocación de servicio y trabajo en equipo Ofrecemos: • Proyecto gastronómico internacional • Formación y estabilidad • Un entorno donde ser embajadora del Perú y de la hospitalidad La Mar Madrid Si te identificas, queremos conocerte.

En Cantina, ubicada en Centro Cultural Matadero Madrid, buscamos un/a camarer@ con perfil de hostes para reforzar el equipo los fines de semana. El puesto se centra en recibir y sentar clientes, gestionar la entrada y coordinar reservas en CoverManager, además de llevar un pequeño rango de 2–3 mesas situadas cerca del punto de recepción. Requisitos: Experiencia previa como hostes o recepción en restauración (imprescindible), con conocimiento sólido de CoverManager o herramientas similares de gestión de reservas. Persona capaz de gestionar flujos de clientes en momentos de alta demanda, con trato amable, comunicación clara y presencia cuidada. Necesario tener rapidez en la toma de decisiones, buena coordinación con el equipo y disponibilidad para trabajar los fines de semana. Ofrecemos: Incorporación inmediata, contrato de trabajo con alta en Seguridad Social, turnos estables en fin de semana, un equipo profesional con un ambiente de trabajo serio y dinámico, y condiciones mejor que convenio. Cómo aplicar Enviar CV a oliviatecuida.fran@gmail.com

Host/Hostess para restaurante en Madrid

Restaurante de alta cocina asiatica dentro del Hotel Gran Meliá Don Pepe en Marbella. Este nuevo espacio busca ofrecer una experiencia gastronómica de alto nivel, combinando tradición asiática, innovación y un servicio excepcional, en un entorno único frente al mar. Objetivo del Puesto Como Host/Hostess, serás la primera impresión de nuestra experiencia gastronómica. Tu misión será dar la bienvenida a nuestros clientes con cortesía, profesionalismo y calidez, gestionando las reservas y asegurando una óptima asignación de mesas. Serás clave para crear una atmósfera de hospitalidad desde el primer instante, en perfecta sintonía con la elegancia y excelencia de nuestro concepto culinario. Funciones Principales - Recibir y despedir a los comensales con una actitud atenta, elegante y cordial. - Gestionar reservas, cancelaciones y listas de espera mediante sistemas digitales (CoverManager u otros). - Organizar la asignación de mesas y controlar el flujo de clientes en coordinación con el Maître. - Ofrecer información clara sobre el restaurante, menús y eventos especiales. - Atender llamadas y consultas, gestionando solicitudes especiales con eficiencia. - Asegurar que la zona de recepción esté siempre impecable y acorde a los estándares de la marca. - Detectar y anticipar necesidades del cliente para garantizar una experiencia memorable. Requisitos: - Experiencia previa mínima de 2 año en puestos similares en hostelería premium o restaurantes gastronómicos. - Nivel alto de español e inglés (se valorarán otros idiomas) - Excelente presencia, habilidades comunicativas y vocación de servicio. - Actitud proactiva, resolutiva y capacidad para trabajar bajo presión. - Dominio de herramientas digitales de gestión de reservas. - Pasión por la atención al cliente y el detalle. Se Ofrece - Incorporación a una apertura de referencia en el sector gastronómico nacional. - Entorno de trabajo inspirador, junto al mar y con una propuesta culinaria de alto nivel. - Formación continua y posibilidades reales de desarrollo profesional. - Contrato estable y retribución acorde a la experiencia y responsabilidad.