Ofertas
    Provincia

    10 Ofertas de trabajo de personal spa en Illes Balears

    12
    Grand Hotel Son Net

    Recepcionista

    Recepcionista_hosco
    JORNADA: Por definir
    SALARIO: Según valía

    Buscamos incorporar a nuestro equipo un/a Recepcionista con pasión por la atención al cliente, actitud proactiva y vocación por el servicio. La persona seleccionada será el primer punto de contacto con el huésped, por lo que valoramos la profesionalidad, empatía y habilidades de comunicación. OBJETIVOS DEL PUESTO Garantizar una experiencia de bienvenida y despedida impecable, eficiente y cálida, asegurando en todo momento un trato personalizado y de excelencia que refleje los más altos estándares de calidad y hospitalidad del hotel. Actuar como nexo entre el huésped y los diferentes departamentos del hotel, anticipándose a sus necesidades y superando sus expectativas durante toda su estancia. FUNCIONES PRINCIPALES: - Dar la bienvenida a los huéspedes y realizar el check-in y check-out según los estándares del hotel. - Operativa diaria con los diferentes equipos. - Gestión de las reservas en aunsencia del departamento encargado - Brindar información sobre servicios del hotel, actividades locales y solicitudes especiales. - Coordinar con otros departamentos (housekeeping, botones, mantenimiento) para garantizar una experiencia impecable. - Resolver incidencias de forma eficaz y siempre orientado/a al cliente. POR QUÉ UNIRTE A NOSOTROS: - Oportunidad de integrarse en un establecimiento de categoría 5* Gran Lujo. - Contrato fijo discontinuo durante toda la temporada, a jornada completa. - Posibilidad de desarrollo profesional dentro de uno de los establecimientos más prestigiosos de la Isla. - Opción de alojamiento disponible para candidatos de fuera de la isla.

    Grand Hotel Son Net
    Experimental Group

    Operational Internships M/F / Montesol Experimental

    Operational Internships M/F / Montesol Experimental_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    ABOUT US Experimental was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, the Experimental Group operates cocktail bars, but also wine bars, restaurants, and then from 2015 Hotels. Destinations diversify over the years, starting with European capitals like Paris and London, to more seasonal locations such as Ibiza or Menorca for the summer or the ski slopes of Verbier and Val d'Isère for the winter. The group also have properties in Venice, New York, Biarritz, and the Cotswolds. The philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. ABOUT MONTESOL EXPERIMENTAL In the heart of Ibiza, Montesol Experimental blends historic charm and modern flair since 1933. With 33 stylish rooms, a lively restaurant, and a vibrant atmosphere, it’s a destination for curious travellers and locals alike. At the top of the hotel, our rooftop bar offers stunning views over Ibiza’s old town — a chic, open-air setting where cocktails are crafted under the stars. ABOUT THE POSITION We are looking for Accommodation and F&B interns to join our passionate and caring team. Accommodation Support Internship Welcome guests warmly and manage check-in/check-out procedures accurately and efficiently Handle reservations and respond to guest requests Provide guests with information about local activities and practical assistance during their stay Coordinate with other departments to ensure guest satisfaction Assist the Front Office Manager with daily operations Support the General Manager on cross-department projects F&B Support Internship Prepare service areas and dining rooms Ensure excellent guest experience throughout service Advise guests on the menu and products with confidence Serve guests according to professional standards (taking orders, table setup, clearing, resetting) Maintain your section (refill bread and drinks, keep tables clean and tidy) Perform end-of-service duties and prepare for the next service Maintain cleanliness and proper functioning of the spaces Follow aesthetic and grooming standards set by management Assist the General Manager on cross-department projects These responsibilities are not exhaustive and may evolve over time. ABOUT YOU You are passionate about hospitality and have excellent interpersonal skills that you wish to develop and apply during this 6-month internship starting in September. You possess a good command of both Spanish and English. Requirements: Proven experience in a similar role, ideally in a lifestyle hotel or high-end bar. Deep knowledge of spirits, cocktails, and bar techniques. A strong sense of hospitality and attention to guest needs. Charismatic, confident, and able to engage with diverse clientele. Flexible and responsive to the changing demands of service. Excellent communication skills; fluency in English is essential, additional languages are a plus. Strong sense of organization, cleanliness, and teamwork. Experience the Experimental ! Throughout your experience, you will be part of a stimulating and innovative environment. You will join a dynamic group and evolve alongside a variety of functions and experts with recognised know-how Whether it is for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer: Opportunities of training and career development. Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc. Attractive discounts in all our venues (cocktail bars, wine bars & restaurants). Corporate events.

    Experimental Group
    The Lodge

    Food & Beverage Trainee / The Lodge Mallorca 5*

    Food & Beverage Trainee / The Lodge Mallorca 5*_hosco
    JORNADA: Por definir
    SALARIO: 400 € neto/mes

    UNIQUE: UNREPEATABLE, EXTRAORDINARY, EXCELLENT. At Único Hotels, we craft experiences that are truly one of a kind. This summer, we’re offering two exceptional internship opportunities at The Lodge Mallorca , a rare and exciting chance to be part of our team in one of Spain’s most breathtaking destinations – with accommodation included . A UNIQUE OPPORTUNITY THIS SUMMER If you're passionate about hospitality and gastronomy and looking for a place to grow, learn, and live an unforgettable experience, this is your moment. These two exclusive summer internships come with shared accommodation in Mallorca , making them a attractive opportunity for those eager to immerse themselves in a luxury hospitality environment. ABOUT ÚNICO HOTELS Our purpose is to provide excellent service to our customers in exceptional hotels in destinations such as Andalucía, Madrid, Mallorca, and Costa Brava. We take care of our customers, our team, our hotels, the community, and the planet. We believe that luxury is about authenticity, simplicity, and experience – all delivered with elegance, style, warmth, and dedication. ÚNICO means unrepeatable – and so are the experiences we create. OUR PEOPLE We are passionate about what we do and know that excellence is achieved through consistent, meaningful actions. We promote an environment that is ethical, fair, inclusive, and empowering. Here, everyone is encouraged to grow, develop, and thrive. SINGULAR RESTAURANT – THE ART OF COOKING WITH FIRE At Singular Restaurant , located in the heart of Mallorca, we celebrate Mediterranean cuisine with authenticity, passion, and local heritage. This is where “La Cocina del Fuego” takes center stage, combining fire-cooking artistry with top-quality local products and cultural tradition. F&B TRAINEE – YOUR MISSION As a Food & Beverage Trainee at The Lodge Mallorca , you will be part of a transformative learning experience, merging your passion for gastronomy with our dedication to luxury service and innovation. RESPONSIBILITIES Delivering exceptional service and creating lasting guest impressions Supporting renowned chefs and learning culinary excellence Developing upselling techniques and menu expertise Creating a warm, welcoming environment through guest interaction Participating in daily operations and dining room setup Gaining insight into billing and payment procedures Engaging with a supportive, collaborative team Embracing continuous learning and personal development WHAT WE’RE LOOKING FOR The ability to sign an internship agreement with your school/university A high level of English Proficiency in Microsoft Office 365, especially Excel Strong communication skills and initiative A proactive, positive attitude and eagerness to learn WHAT YOU’LL FIND AT ÚNICO HOTELS One of two exclusive, paid internship placements this summer Shared accommodation in Mallorca One meal per shift A structured internship contract Economic benefits and performance-based rewards A supportive and dynamic work environment Hands-on involvement in major training and development projects Opportunities to grow and build a career within Único Hotels

    The Lodge
    Mac Hotels

    Ayudante/a de Economato / Hotel Paradiso Garden 4* / Playa de Palma

    Ayudante/a de Economato / Hotel Paradiso Garden 4* / Playa de Palma_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Descripción En nuestro Hotel Paradiso Garden 4* , buscamos un/a Ayudante/a de Economato para colaborar con el departamento de Administración en la gestión documental, atención a proveedores y análisis de resultados, asegurando una gestión eficiente y alineada con los estándares de calidad que nos definen. Si eres una persona proactiva, responsable, organizada y con ganas de aprender, ¡Te estamos esperando! Misión del Puesto: Asistencia al administrador en las tareas propias del departamento de administración, así como el tratamiento de las comunicaciones internas y externas aplicando las normas y procedimientos definidos, elaborando documentación necesaria, revisando y realizando cálculos, a fin de lograr resultados establecidos y garantizar la prestación efectiva del servicio. Tu día a día será: Realizar el registro de pedidos de los diferentes departamentos en el sistema, así como la realización de los mismos a proveedores, bajo el marco establecido. Responsabilizarte de la recepción de mercancías de proveedores en base a los estándares de la compañía y en base a las normas higiénico sanitarias aplicables. Controlar, recopilar y registrar albaranes y facturas de proveedores. Registrar y notificar incidencias producidas con los diferentes proveedores. Controlar los inventarios. ¿Qué te ofrecemos? Ambiente de Trabajo Inspirador: Un hotel de diseño, con un equipo motivado y un entorno en constante evolución. Oportunidades de Crecimiento Profesional: Formación continua y oportunidades de desarrollo en el sector de la hostelería de lujo. Cultura de Excelencia y Creatividad: Creemos en la innovación y en el compromiso con la calidad, donde tus ideas y talento son valorados. Beneficios Competitivos: Un paquete de compensación atractivo y beneficios adicionales. Contrato Fijo Discontinuo. Jornada de 25h semanales. Requisitos Perfil Requerido: Formación Académica: Estudios mínimos: FP medio en Gestión Administrativa. Idiomas: Valorable inglés. Conocimientos informáticos: Nivel medio en programas de gestión hotelera, especialmente Avalon. Perfil del candidato: Competencias: Preocupación por el orden y la calidad, integridad, desarrollo personal, manejo de datos e información. Experiencia laboral: 1 – 3 años en puesto similar. Requerimientos: Permiso de residencia. Competencias Clave: Organización y atención al detalle. Integridad y profesionalidad. Habilidad en el manejo de datos e información.

    Mac Hotels
    Kimpton Aysla Mallorca

    Sales & Events Coordinator / Kimpton Aysla Mallorca

    Sales & Events Coordinator / Kimpton Aysla Mallorca_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the job? As Sales Coordinator you will develop business through direct sales solicitation for an assigned territory or market segment(s). Reports to the Commercial Director. Your day-to-day * Actively prospect and qualify new business. * Achieve personal and team goals as assigned. * Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. * Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders. * May assist in developing and implementing sales plans. * Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. * Arrange and conduct special events, site inspections, and off-site presentations for potential clients. * Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings. Reports on day-to-day basis to Commercial Director. What we need from you * Bachelor's degree in sales, marketing or related field. * 2+ years' experience working in hotel sales department. * Must be fluent in local language, English and German would be valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. * Competitive and proactive seller willing to travel to find the right business. * Opera PMS and Delphi knowledge will be valuable. What to expect from us * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool. * Meals whilst on duty

    Kimpton Aysla Mallorca
    Kimpton Aysla Mallorca

    Sales, Events & Marketing Trainee / Kimpton Aysla

    Sales, Events & Marketing Trainee / Kimpton Aysla_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the job? In this role, the Sales, Events and Marketing intern will be able to fully experience the sales and marketing department of KIMPTON AYSLA MALLORCA with a hands-on approach. After completing this program, the intern will have learned what a real sales and marketing department is about and will be fully immersed in the Kimpton Culture. Your day-to-day SALES * Learn all aspects of the hotel and all pertaining points of interest of the destination * Learn hotel room categories and basic information on outlets menus * Learn and perform all technical aspects of sales and events: work with sales managers on the entire sales process from prospecting to closing including proposals, contracts and resumes and BEOS. * Attends and participates in all departmental meetings, training sessions and other information meetings as and when requested to do so * Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. * Assist with site inspection and Fam Trips organization * Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings. * Developing new ideas * Database management * Assist the Commercial Director on admin tasks MARKETING * Develop and execute promotions campaigns in F&B, events and rooms through relevant digital and social media channels. * Act as a project manager to ensure timely media placements and coordination of production/materials deadlines, in addition to, project expense management * Verify all advertising for the hotel in digital channels is in alignment with brand voice. * Maintain all imagery and content within 3rd party sites. * Engage in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly. What we need from you * Currently studying hospitality management with at least 3 months prior working experience in a hotel or restaurant * Must have basic knowledge of Microsoft Office, including Outlook, Excel, Word and Powerpoint. Opera or Delphi a plus but not a must. * Must be fluent in written and spoken English. Must have at least basic spoken Spanish. What to expect from us * Opening experience! * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool. * Meals whilst on duty

    Kimpton Aysla Mallorca
    Cap Vermell Grand Hotel

    Camarero/a Hotel 5* G.L

    Camarero/a Hotel 5* G.L_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    En Cap Vermell Grand Hotel buscamos camareros/as responsables de realizar la puesta a punto del restaurante, atender y servir a clientes de manera cualificada, con iniciativa y responsabilidad, cumpliendo las normas establecidas y utilizando las técnicas e instrumentos necesarios con el objetivo de alcanzar el máximo nivel de calidad y rentabilidad. Responsabilidades clave: Presentar el menú, responder consultas y asesorar a clientes con respecto a la comida, la bebida y otros productos o servicios del restaurante. Recibir, ubicar, asesorar y despedir a clientes. Realizar la atención directa y toma de pedidos para el consumo de bebidas y comidas. Servir la comida y bebida de acuerdo con la secuencia y los procedimientos establecidos. Preparar todo tipo de bebidas. Preparar las áreas de trabajo para el servicio y acondicionar las mesas o mostradores en la finalización de cada servicio o cuando sea requerido, transportando los recursos necesarios para ello. Llevar a cabo la facturación y el cobro a clientes... Preparar el montaje y desmontaje del servicio, mesa, tableros para banquetes, eventos o convenciones, sillas, aparadores o cualquier otro mobiliario o enseres de uso común en salones, restaurantes, cafeterías o bares reservados como consecuencia de la venta a clientes. Lo que ofrecemos : Oportunidad de trabajar en un entorno dinámico y colaborativo. Un ambiente de trabajo en el que se prioriza el respeto, la colaboración y el crecimiento personal. Programas de formación continua para potenciar tus habilidades y desarrollo profesional. Descuentos exclusivos dentro del Grupo. Contrato fijo discontinuo

    Cap Vermell Grand Hotel
    Mac Hotels

    Practicas Ayudante/a de Recursos Humanos / Resort 3* Club Mac / Alcúdia

    Practicas Ayudante/a de Recursos Humanos / Resort 3* Club Mac / Alcúdia_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Descripción ¿Eres un apasionado de los Recursos Humanos? ¿Te gustaría formar parte de un equipo comprometido con ofrecer una buena experiencia a todos los colaboradores? En Mac Hotels estamos en búsqueda de un/a estudiante que le gustaría realizar sus practicas con nosotros en el departamento de RRHH de nuestro Resort 3* Club Mac situado en Alcúdia. Responsabilidades: Como Practicante en RRHH asistencia al jefe de Recursos Humanos en el diseño de plantilla y puestos de trabajo, reclutamiento, capacitación y desarrollo, compensaciones y beneficios, desarrollo organizacional, gestión de la calidad de vida laboral y evolución del desempeño. Las principales responsabilidades incluyen: Colaborar en el aseguramiento de los objetivos, las políticas, estrategias y presupuestos establecidos por la empresa. Apoyo en la recogida y seguimiento de firma de documentación de altas, bajas, contratación, permisos, etc. Registro y archivo de documentación en software de RRHH. Ayudar en entrega uniformidad, placas identificativas, entre otros. Colaborar con la gestión de Recursos Humanos. Apoyo en las tareas de Planes de Igualdad, coordinación de empresas y demás temas de PRL. Colaborar en procesos de selección de personal y seguimiento de plantillas (turnos, vacaciones, evaluaciones, etc.). Perfil del candidato/a: Buscamos a un/a estudiante que haya cursado el Grado en Psicología, Pedagogía, ADE o Turismo. Los requisitos mínimos son: Imprescindible estar vinculado a una escuela/universidad para poder realizar el convenio de practicas. Se valorará positivamente contar con estudios complementarios como el Máster en Gestión y Dirección de Recursos Humanos. Imprescindible tener un nivel intermedio de inglés. Se valorará positivamente tener conocimientos de otros idiomas. Ser una persona que trabaja de forma flexible, en equipo, enfocado/a en el desarrollo de tareas administrativas, con orientación a las personas resolutivo. Búsqueda constante del aprendizaje y la mejora continua y capacidad de trabajo en equipo. Qué ofrecemos: Formar parte de un equipo altamente profesional y apasionado por las personas. Formación continua y oportunidades de crecimiento y desarrollo continuo dentro de una cadena hotelera en expansión. Un entorno de aprendizaje dinámico en uno de los sectores más destacados de nuestra comunidad. Convenio de practicas con posibilidad de seguir en la empresa. Horario de Lunes a Viernes con turno seguido de mañanas. Incorporación Inmediata hasta finales de Octubre. Si eres un profesional de recepción apasionado por la atención al cliente y deseas formar parte de un hotel que opera en un entorno impresionante en Mallorca, ¡te invitamos a considerar esta oportunidad!

    Mac Hotels
    Kimpton Aysla Mallorca

    Front Office Agent / Kimpton Aysla Mallorca

    Front Office Agent / Kimpton Aysla Mallorca_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the Job? As a Front Office Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Reports to the Front Office Manager. Your day-to-day * Be the warm welcome that kicks off a memorable guest experience! * Support the Front Office Supervisors in all required tasks. * Acknowledge IHG Rewards Club and Kimpton Karma members and returning guests, in person or on the phone. * Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. * Handle cash and credit transactions. * Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. * Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. * Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. * Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. * Take pride in your appearance and place as a brand ambassador. * Always know what events and activities are on the day's schedule. What we need from you * Bachelor's degree in hospitality or related field. * 2+ years' experience working in Front Office department. * Must be fluent in local language and English, German will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool. * Meals whilst on duty. * Uniform and laundry service

    Kimpton Aysla Mallorca