26 Ofertas de trabajo de spa en Illes Balears

Assistant Executive Housekeeper / Six Senses Ibiza

As Assistant Executive Housekeeper, I fully comprehend the vision of Six Senses Ibiza to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be. I will fully embrace, implement, safeguard and internally market the overall Wellness philosophy, concepts and programs such as Sleep With Six Senses, Eat With Six Senses and Grow With Six Senses platforms. All aspects of these wellness initiatives will be adopted and promoted throughout the human resources and training functions. Duties and Responsibilities In this role, I will support the Executive Housekeeper and Rooms Director focus on the rejuvenation of the rooms, residences, public area and laundry experience. Room amenities, services and products will be constantly assessed to remain relevant and in keeping with Six Senses wellness and sustainability practices. I will work in partnership with other departments to ensure guest's needs are determined/met and oversee the overall smooth operation of housekeeping department. I have a thorough knowledge of all facilities and services offered by the resort including the type of rooms available as well as their location and layout, room amenities and products. I will administer all housekeeping and laundry facilities and ensure a secure environment for all our guests. In my role as Assistant Executive Housekeeper, I assist the Director of Housekeeping in overseeing and providing guidance to the housekeeping team, coordinating schedules, and ensuring that both guest rooms and public spaces meet meticulous cleanliness standards. In addition to managing the day-to-day operations of the housekeeping department, I am also responsible for conducting regular inspections to ensure that standards are being met. I am able to identify areas that need attention and make recommendations for improvement. I have excellent communication and organizational skills, as well as a strong attention to detail. I am able to work well under pressure and am able to juggle multiple tasks at once. I supervise and coordinate the activities of room attendants, valets, stockers, public area cleaners, and floor supervisors. I am managing and directing the day-to-day operations of all Housekeeping and laundry functions. I will perform the following relevant tasks for this role: * Demonstrate keen attention to detail and the ability to effectively interact with guests, other hotel departments, and housekeeping hosts. * Assist in assigning work and daily duties to housekeeping rooms attendant and supervisors. * Prepare and distribute room assignment sheets and floor keys to housekeeping staff. * Assign training and coordinate on the job inspection to ensure compliance with established cleanliness standards. * Maintain clear and efficient communication and coordination with the Front Office and other hotel departments. * Assist Executive Housekeeper in monitoring cleaning tasks for room carpets, upholstery, draperies, as well as deep cleaning projects and window cleaning as needed. * Participate in inventory of cleaning supplies and linen stock to ensure an adequate supply. * Reports and records any concerns related to housekeeping service and equipment and implement appropriate corrective action given by Executive Housekeeper. * Provide assistance to the Executive Housekeeper in various areas including host training, coaching, counselling, and enforcement of standard operating procedures. * Generate all housekeeping-related reports and traces from PMS Opera. * Assist in controlling expenses within the housekeeping department. * Report and Follow up on any guest complaints promptly and implement appropriate service recovery measures if necessary. * Participate in training sessions to enhance housekeeping techniques, procedures, and supervisory skills. Qualifications 9To execute the position of Assistant Executive Housekeeper, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results. I possess a minimum hospitality diploma/degree from a recognized hospitality school and more than two years' experience in a similar hotel operational role. In terms of housekeeping management, I have excellent communication abilities, and a keen eye for detail. I also have a deep understanding of cleaning and sanitation practices, as well as the ability to develop and implement effective cleaning schedules and protocols. I have an intuitive sense of product and service quality, a passion for excellence and an understanding of the sophisticated needs of the luxury customer. Technical skills include advanced MS Office - Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS and PMS platforms. I have the knowledge of hotel/resort and policies on room allocation etc. I have an excellent command of written and spoken English and Spanish. I will maintain a thorough understanding of Six Senses in terms of guidelines, rules and regulations, brand and operating standards, facilities and services. The above is intended to provide an overview of the role and responsibilities for a Assistant Executive Housekeeper at Six Senses Ibiza. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position. Six Senses Ibiza is an equal opportunity employer. This policy applies to all terms and conditions of employment

Operational Internships M/F / Montesol Experimental

ABOUT US Experimental was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, the Experimental Group operates cocktail bars, but also wine bars, restaurants, and then from 2015 Hotels. Destinations diversify over the years, starting with European capitals like Paris and London, to more seasonal locations such as Ibiza or Menorca for the summer or the ski slopes of Verbier and Val d'Isère for the winter. The group also have properties in Venice, New York, Biarritz, and the Cotswolds. The philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. ABOUT MONTESOL EXPERIMENTAL In the heart of Ibiza, Montesol Experimental blends historic charm and modern flair since 1933. With 33 stylish rooms, a lively restaurant, and a vibrant atmosphere, it’s a destination for curious travellers and locals alike. At the top of the hotel, our rooftop bar offers stunning views over Ibiza’s old town — a chic, open-air setting where cocktails are crafted under the stars. ABOUT THE POSITION We are looking for Accommodation and F&B interns to join our passionate and caring team. Accommodation Support Internship Welcome guests warmly and manage check-in/check-out procedures accurately and efficiently Handle reservations and respond to guest requests Provide guests with information about local activities and practical assistance during their stay Coordinate with other departments to ensure guest satisfaction Assist the Front Office Manager with daily operations Support the General Manager on cross-department projects F&B Support Internship Prepare service areas and dining rooms Ensure excellent guest experience throughout service Advise guests on the menu and products with confidence Serve guests according to professional standards (taking orders, table setup, clearing, resetting) Maintain your section (refill bread and drinks, keep tables clean and tidy) Perform end-of-service duties and prepare for the next service Maintain cleanliness and proper functioning of the spaces Follow aesthetic and grooming standards set by management Assist the General Manager on cross-department projects These responsibilities are not exhaustive and may evolve over time. ABOUT YOU You are passionate about hospitality and have excellent interpersonal skills that you wish to develop and apply during this 6-month internship starting in September. You possess a good command of both Spanish and English. Requirements: Proven experience in a similar role, ideally in a lifestyle hotel or high-end bar. Deep knowledge of spirits, cocktails, and bar techniques. A strong sense of hospitality and attention to guest needs. Charismatic, confident, and able to engage with diverse clientele. Flexible and responsive to the changing demands of service. Excellent communication skills; fluency in English is essential, additional languages are a plus. Strong sense of organization, cleanliness, and teamwork. Experience the Experimental ! Throughout your experience, you will be part of a stimulating and innovative environment. You will join a dynamic group and evolve alongside a variety of functions and experts with recognised know-how Whether it is for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer: Opportunities of training and career development. Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc. Attractive discounts in all our venues (cocktail bars, wine bars & restaurants). Corporate events.

Food & Beverage Trainee / The Lodge Mallorca 5*

UNIQUE: UNREPEATABLE, EXTRAORDINARY, EXCELLENT. At Único Hotels, we craft experiences that are truly one of a kind. This summer, we’re offering two exceptional internship opportunities at The Lodge Mallorca , a rare and exciting chance to be part of our team in one of Spain’s most breathtaking destinations – with accommodation included . A UNIQUE OPPORTUNITY THIS SUMMER If you're passionate about hospitality and gastronomy and looking for a place to grow, learn, and live an unforgettable experience, this is your moment. These two exclusive summer internships come with shared accommodation in Mallorca , making them a attractive opportunity for those eager to immerse themselves in a luxury hospitality environment. ABOUT ÚNICO HOTELS Our purpose is to provide excellent service to our customers in exceptional hotels in destinations such as Andalucía, Madrid, Mallorca, and Costa Brava. We take care of our customers, our team, our hotels, the community, and the planet. We believe that luxury is about authenticity, simplicity, and experience – all delivered with elegance, style, warmth, and dedication. ÚNICO means unrepeatable – and so are the experiences we create. OUR PEOPLE We are passionate about what we do and know that excellence is achieved through consistent, meaningful actions. We promote an environment that is ethical, fair, inclusive, and empowering. Here, everyone is encouraged to grow, develop, and thrive. SINGULAR RESTAURANT – THE ART OF COOKING WITH FIRE At Singular Restaurant , located in the heart of Mallorca, we celebrate Mediterranean cuisine with authenticity, passion, and local heritage. This is where “La Cocina del Fuego” takes center stage, combining fire-cooking artistry with top-quality local products and cultural tradition. F&B TRAINEE – YOUR MISSION As a Food & Beverage Trainee at The Lodge Mallorca , you will be part of a transformative learning experience, merging your passion for gastronomy with our dedication to luxury service and innovation. RESPONSIBILITIES Delivering exceptional service and creating lasting guest impressions Supporting renowned chefs and learning culinary excellence Developing upselling techniques and menu expertise Creating a warm, welcoming environment through guest interaction Participating in daily operations and dining room setup Gaining insight into billing and payment procedures Engaging with a supportive, collaborative team Embracing continuous learning and personal development WHAT WE’RE LOOKING FOR The ability to sign an internship agreement with your school/university A high level of English Proficiency in Microsoft Office 365, especially Excel Strong communication skills and initiative A proactive, positive attitude and eagerness to learn WHAT YOU’LL FIND AT ÚNICO HOTELS One of two exclusive, paid internship placements this summer Shared accommodation in Mallorca One meal per shift A structured internship contract Economic benefits and performance-based rewards A supportive and dynamic work environment Hands-on involvement in major training and development projects Opportunities to grow and build a career within Único Hotels

Ayudante/a de Economato / Hotel Paradiso Garden 4* / Playa de Palma

Descripción En nuestro Hotel Paradiso Garden 4* , buscamos un/a Ayudante/a de Economato para colaborar con el departamento de Administración en la gestión documental, atención a proveedores y análisis de resultados, asegurando una gestión eficiente y alineada con los estándares de calidad que nos definen. Si eres una persona proactiva, responsable, organizada y con ganas de aprender, ¡Te estamos esperando! Misión del Puesto: Asistencia al administrador en las tareas propias del departamento de administración, así como el tratamiento de las comunicaciones internas y externas aplicando las normas y procedimientos definidos, elaborando documentación necesaria, revisando y realizando cálculos, a fin de lograr resultados establecidos y garantizar la prestación efectiva del servicio. Tu día a día será: Realizar el registro de pedidos de los diferentes departamentos en el sistema, así como la realización de los mismos a proveedores, bajo el marco establecido. Responsabilizarte de la recepción de mercancías de proveedores en base a los estándares de la compañía y en base a las normas higiénico sanitarias aplicables. Controlar, recopilar y registrar albaranes y facturas de proveedores. Registrar y notificar incidencias producidas con los diferentes proveedores. Controlar los inventarios. ¿Qué te ofrecemos? Ambiente de Trabajo Inspirador: Un hotel de diseño, con un equipo motivado y un entorno en constante evolución. Oportunidades de Crecimiento Profesional: Formación continua y oportunidades de desarrollo en el sector de la hostelería de lujo. Cultura de Excelencia y Creatividad: Creemos en la innovación y en el compromiso con la calidad, donde tus ideas y talento son valorados. Beneficios Competitivos: Un paquete de compensación atractivo y beneficios adicionales. Contrato Fijo Discontinuo. Jornada de 25h semanales. Requisitos Perfil Requerido: Formación Académica: Estudios mínimos: FP medio en Gestión Administrativa. Idiomas: Valorable inglés. Conocimientos informáticos: Nivel medio en programas de gestión hotelera, especialmente Avalon. Perfil del candidato: Competencias: Preocupación por el orden y la calidad, integridad, desarrollo personal, manejo de datos e información. Experiencia laboral: 1 – 3 años en puesto similar. Requerimientos: Permiso de residencia. Competencias Clave: Organización y atención al detalle. Integridad y profesionalidad. Habilidad en el manejo de datos e información.

Finance Manager – Especialista en Fiscalidad Española / Oficinas Corporativas Mac Hotels

Descripción En Mac Hotels, buscamos incorporar un/a Finance Manager con especialización en fiscalidad española y gestión de seguros, para formar parte de nuestro equipo de Administración y Finanzas. Te ofrecemos un ambiente dinámico, con retos constantes y la posibilidad de crecimiento profesional en una compañía sólida y en expansión Misión: Garantizar el cumplimiento fiscal, brindar apoyo transversal dentro del departamento de Finanzas, participando en distintos ámbitos clave como la gestión y planificación de tesorería para optimizar el uso de recursos y controlar riesgos, auditoría interna, seguimiento y colaboración en auditorías externas, apoyo en proyectos de CAPEX y proyección de soporte en futuros desarrollos internacionales, incluyendo países como República Dominicana. Todo ello con el objetivo de adquirir una visión global del funcionamiento del departamento, contribuyendo a la mejora continua de procesos y al fortalecimiento del equipo administrativo. ¿Qué harás? Gestionar la recepción y atención de documentación y notificaciones de organismos públicos, utilizando certificado digital. Confeccionar y presentar tributos (IVA, IRPF, Sociedades, ecotasa, etc.) en tiempo y forma. Negociar, formalizar y gestionar pólizas de seguros, actuando como enlace clave entre bróker y compañía. Controlar y comunicar siniestros ocurridos en la empresa. Supervisar la confección y archivo de libros oficiales y controlar escrituras. Auditar negocios a través de certificaciones, balances y memorias para un control riguroso. Supervisar la caja en oficinas corporativas y coordinar el procesamiento de pagos a proveedores, asegurando precisión y cumplimiento de los plazos establecidos Elaborar registros contables relacionados con impuestos e inmovilizado, y realizar conciliaciones interempresa. Apoyar en la gestión estratégica y operativa de tesorería, supervisión de obras y auditorías internas /externa ¿Qué buscamos? Formación: Grado en ADE, Derecho, Turismo, Economía, o similar. Estudios adicionales valorados: Máster en Asesoría Fiscal, Tributaria o Derecho Tributario. Idiomas: Se valora positivamente inglés intermedio. Conocimientos informáticos: Ofimática avanzada, manejo de portales públicos, programas contables y se valora tener conocimientos en Power BI. Competencias: Planificación, organización, análisis, atención al detalle, iniciativa y compromiso. Experiencia: 3-5 años en puesto similar. ¿Qué ofrecemos? Contrato indefinido con jornada completa. Trabajo presencial. Horario en oficinas corporativas (Lunes a Jueves de 8.30h a 17h y los Viernes de 9h a 15h). Salario competitivo acorde a la experiencia y valía demostrada. Incorporación inmediata. ¿Por qué trabajar con nosotros? Formarás parte de una empresa estable y en crecimiento. Desarrollarás una carrera profesional en un entorno multidisciplinar. Adquirirás una visión 360º del departamento de Administración y Finanzas, participando activamente en áreas clave como fiscalidad, tesorería, seguros, auditoría y gestión de obras. Tendrás la oportunidad de participar en proyectos clave y de gran impacto dentro de la compañía. Acceso a formación continua y desarrollo profesional. Beneficios exclusivos para empleados: descuentos en hoteles, restaurantes y productos asociados. Si eres un profesional con pasión por el crecimiento y el sector hotelero y buscas un reto en una empresa líder, ¡queremos conocerte!

Ayudante de recepcion

Formación en el departamento de recepción y reservas

Bartender / Kimpton Aysla Mallorca

About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the job? As the friendly face of our hotel bar, you'll also be a helpful host, a local expert, and a proud brand ambassador. Whether you're preparing drinks exactly as our guests want or serving them delicious food, you'll be devoted to creating relaxing, memorable experiences. Reports to the Restaurant Manager. Your day-to-day * Create a warm and welcome to everyone and setting the tone for each guest's experience. * Describe the selection of beverages of any kind and menu items to guests by offering interesting, and vivid descriptions of each item's, origin, taste, and preparation methods. * Understand and memorize al recipes and descriptions of all our products, spirits, food cocktails and so on. * Set up your bar - stock up on all the supplies you'll need and manage your inventory. * Ensure that beverages are well stocked. * Look after all house made ingredients and preparations, double check quality daily. * Ensure that overall cleanliness and maintenance of the working area. * Be ready to jump into other ad-hoc duties when your colleagues need your help. * Work with your restaurant and kitchen colleagues to offer a seamless food service. * Assess customers' needs and preferences and make recommendations. * Report and follow up on maintenance and repairs and for the cleanliness of the bar. * Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items. What we need from you * 3+ years' experience working with in hotel/bar as bartender, providing experience leading Bartenders teams. * Must be fluent in local language and English, additional languages will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool. * Meals whilst on duty. * Uniform and laundry

Sales & Events Coordinator / Kimpton Aysla Mallorca

About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the job? As Sales Coordinator you will develop business through direct sales solicitation for an assigned territory or market segment(s). Reports to the Commercial Director. Your day-to-day * Actively prospect and qualify new business. * Achieve personal and team goals as assigned. * Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. * Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders. * May assist in developing and implementing sales plans. * Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. * Arrange and conduct special events, site inspections, and off-site presentations for potential clients. * Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings. Reports on day-to-day basis to Commercial Director. What we need from you * Bachelor's degree in sales, marketing or related field. * 2+ years' experience working in hotel sales department. * Must be fluent in local language, English and German would be valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. * Competitive and proactive seller willing to travel to find the right business. * Opera PMS and Delphi knowledge will be valuable. What to expect from us * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool. * Meals whilst on duty

Busco camarero/a qué hablen español e inglés. Ambiente de trabajo tranquilo y casual.

Camarero/a Hotel 5* G.L

En Cap Vermell Grand Hotel buscamos camareros/as responsables de realizar la puesta a punto del restaurante, atender y servir a clientes de manera cualificada, con iniciativa y responsabilidad, cumpliendo las normas establecidas y utilizando las técnicas e instrumentos necesarios con el objetivo de alcanzar el máximo nivel de calidad y rentabilidad. Responsabilidades clave: Presentar el menú, responder consultas y asesorar a clientes con respecto a la comida, la bebida y otros productos o servicios del restaurante. Recibir, ubicar, asesorar y despedir a clientes. Realizar la atención directa y toma de pedidos para el consumo de bebidas y comidas. Servir la comida y bebida de acuerdo con la secuencia y los procedimientos establecidos. Preparar todo tipo de bebidas. Preparar las áreas de trabajo para el servicio y acondicionar las mesas o mostradores en la finalización de cada servicio o cuando sea requerido, transportando los recursos necesarios para ello. Llevar a cabo la facturación y el cobro a clientes... Preparar el montaje y desmontaje del servicio, mesa, tableros para banquetes, eventos o convenciones, sillas, aparadores o cualquier otro mobiliario o enseres de uso común en salones, restaurantes, cafeterías o bares reservados como consecuencia de la venta a clientes. Lo que ofrecemos : Oportunidad de trabajar en un entorno dinámico y colaborativo. Un ambiente de trabajo en el que se prioriza el respeto, la colaboración y el crecimiento personal. Programas de formación continua para potenciar tus habilidades y desarrollo profesional. Descuentos exclusivos dentro del Grupo. Contrato fijo discontinuo

Recepcionista hotel 5* GL

En Cap Vermell Grand Hotel estamos buscando incorporar a un/a Recepcionista a nuestro equipo. Formarás parte del departamento de front office siendo responsable de proporcionar a nuestros huéspedes un servicio personalizado y profesional siguiendo nuestras políticas y procedimientos. Funciones principales como recepcionista: - Procesos de Check in/out - Prepara el material necesario para la bienvenida de los clientes (llaves de habitación, etc...). - Solucionar las incidencias y peticiones - Coordinación con el resto de los departamentos. - Realizar labores propias de la facturación y cobro. - Arqueos de caja.

Sales, Events & Marketing Trainee / Kimpton Aysla

About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the job? In this role, the Sales, Events and Marketing intern will be able to fully experience the sales and marketing department of KIMPTON AYSLA MALLORCA with a hands-on approach. After completing this program, the intern will have learned what a real sales and marketing department is about and will be fully immersed in the Kimpton Culture. Your day-to-day SALES * Learn all aspects of the hotel and all pertaining points of interest of the destination * Learn hotel room categories and basic information on outlets menus * Learn and perform all technical aspects of sales and events: work with sales managers on the entire sales process from prospecting to closing including proposals, contracts and resumes and BEOS. * Attends and participates in all departmental meetings, training sessions and other information meetings as and when requested to do so * Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. * Assist with site inspection and Fam Trips organization * Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings. * Developing new ideas * Database management * Assist the Commercial Director on admin tasks MARKETING * Develop and execute promotions campaigns in F&B, events and rooms through relevant digital and social media channels. * Act as a project manager to ensure timely media placements and coordination of production/materials deadlines, in addition to, project expense management * Verify all advertising for the hotel in digital channels is in alignment with brand voice. * Maintain all imagery and content within 3rd party sites. * Engage in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly. What we need from you * Currently studying hospitality management with at least 3 months prior working experience in a hotel or restaurant * Must have basic knowledge of Microsoft Office, including Outlook, Excel, Word and Powerpoint. Opera or Delphi a plus but not a must. * Must be fluent in written and spoken English. Must have at least basic spoken Spanish. What to expect from us * Opening experience! * Competitive salary. * Discounted international room rates. * Employee recognition programmes. * Training programmes and access to IHG's training tool. * Meals whilst on duty