270 Ofertas de trabajo de spa

F&B Servers in Malta (Join the Webinar)

We are seeking to recruit skilled F&B Servers to join our service teams across several new restaurant concepts that will be opening in the coming months. In this role, you will be responsible to ensure an exceptional dining experience for our guests that reflects the quality, values, and service culture of Iniala. This role is open to candidates with varying levels of experience, from those new to hospitality to seasoned service professionals. Duties & Responsibilities Welcome guests warmly and create a positive first impression. Present menus, explain dishes and beverages clearly, and provide informed recommendations when required. Take accurate food and beverage orders and communicate them effectively to the kitchen and bar teams. Serve food and beverages in a timely, professional, and courteous manner. Monitor guest satisfaction throughout the service and respond promptly to requests or concerns. Handle billing and payments accurately and professionally, in line with company procedures. Maintain cleanliness and organization of tables, stations, and service areas at all times. Follow all food safety, hygiene, and health and safety standards. Adhere to service sequences and brand standards consistently. Carries out other job-related duties as required

Butler Assistant in Malta (Join the Webinar)

We are seeking to recruit Trainee Butlers to join the growing team at Iniala. Reporting to the Head Butler, the successful candidate will contribute to delivering a highly personalised, discreet, and refined guest experience throughout the entire guest journey. This role is suited to service-oriented individuals with strong guest relations skills, a high level of professionalism, and a genuine willingness to learn and develop within a luxury hospitality environment. Duties & Responsibilities Greet and welcome guests in a warm, professional, and engaging manner in line with operational standards. Respond promptly, courteously, and efficiently to guest inquiries, requests, and concerns, ensuring timely resolution and follow-up. Deliver a personalised service experience, anticipating guest needs and preferences throughout the stay. Assist during guest arrivals and departures, including offering welcome refreshments and handling guest luggage. Prepare guest room arrangements and amenities prior to arrivals, ensuring rooms meet established presentation and quality standards. Ensure in-house guest rooms are appropriately serviced during the morning and turn-down shifts in coordination with Housekeeping. Monitor minibar setup and ensure items are replenished, refreshed, and presented according to established standards. Organise and monitor inventory levels, reporting low stock, expiry dates, or quality concerns to the Head Butler or Butler Supervisor. Assist with in-room dining service, including setup and service for private lunches, dinners, and canapé events. Prepare and organise all necessary equipment and items for guest excursions and off-property activities. Maintain up-to-date knowledge of the hotel’s dining outlets, menus, and service offerings. Maintain accurate awareness of guest food preferences, dietary requirements, and allergies, ensuring these are communicated appropriately. Maintain detailed knowledge of guest preferences and special requests. Communicate clearly with guests regarding daily schedules, preferred service times, and room servicing arrangements. Collaborate closely with all departments to ensure seamless operations and a consistent, high-quality guest experience. Uphold strict standards of guest confidentiality and handle sensitive information with discretion and professionalism. Carries out other job-related duties as assigned in support of hotel operations.

Housekeeping Attendant in Malta (Join the Webinar)

We are seeking dedicated and detail-oriented Housekeeping Attendants to join our team. In this role, you will be responsible for maintaining the highest standards of cleanliness and presentation across guest rooms and public areas, contributing directly to a seamless and memorable guest experience. The ideal candidate is meticulous, quality-focused, and takes pride in delivering consistently high standards of work. Previous experience in a similar role within a luxury or high-end hospitality environment will be considered an advantage. Duties & Responsibilities Thoroughly clean and prepare guest rooms in accordance with established standards, including changing linens, Replenish room amenities, towels, linens, and guest supplies as required. Inspect guest rooms to ensure all lighting, electronics, and in-room equipment are functioning correctly, and promptly report any malfunctions to the relevant departments. Report maintenance issues or special guest requests to the appropriate departments in a timely and accurate manner. Maintain the cleanliness and presentation of public areas, including lobbies, corridors, and restrooms. Regularly vacuum, mop and dust public spaces to maintain a pristine appearance. Carry out scheduled rotation and deep-cleaning duties as assigned. Replenish supplies in public areas, including restroom amenities and guest essentials. Demonstrate meticulous attention to detail when cleaning and arranging guest rooms and public areas, ensuring the highest standards at all times. Return, clean, and restock the housekeeping trolley at the end of each shift. Provide a high level of service by responding promptly to guest requests and attending to guest needs with professionalism and courtesy. Respects guest privacy and maintain confidentiality at all times. Work collaboratively with housekeeping colleagues to ensure efficient room turnaround and effective task allocation. Communicates effectively with other departments to coordinate guest needs and special requirements. Adhere to all health, safety, and hygiene procedures to maintain a safe and clean environment for guests and colleagues. Handle, store, and dispose of cleaning chemicals, materials, and waste in accordance with hotel policies and safety guidelines. Carries out other job-related duties as assigned in support of hotel operations

Culinary Intern

Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do... We offer an internship that encompasses two fundamental aspects of this business: hands-on experience and management. In the first part of the internship, the first month, the student will be in the main kitchen of the hotel, where they will be part of various processes and sales points carried out from this kitchen. These include: Production Kitchen – Butchering and portioning meats and fish, preparing bases, pasteurizing stocks, sauces, preserves, and packaging. Banquet Service and Plating – Plating and regenerating group menus, serving coffee breaks and contracted breakfasts. Pastry and Bakery – Preparing desserts, making pastries, bread, and specialties for all hotel restaurants, providing breakfast service in the hotel buffet, show cooking, and creating signature juices. During the second part, the second month of the internship, the student will be part of the team at Lora, a Levantine cuisine restaurant with a Mediterranean soul. The student will rotate through the different sections of the restaurant, which include: Cold Kitchen – Preparing mezzes and starters, recipe bases for finishing in the hot section, marinating, and making stocks. Grill and Oven Kitchen – Facing the customer, preparing "flatbreads" or Arabic bread. We grill marinated meats on skewers and expertly roast the finest fresh fish. Sweet Kitchen – Arabic specialties complement a Mediterranean offer, which will be guided by a renowned pastry chef. In the third part of the internship, the last month, the student will be trained in the more technical side of the kitchen, where our Executive Chef and Kitchen Coordinator will instruct them in: Costing and Technical Sheets of Dishes: Profitability ratios and cost vs. profitability. Inventory Control and Valuation: Minimum stocks, par stock, and an introduction to our purchasing and ordering system, both internal and external. HACCP Protocols: Completing self-control sheets according to current legislation. Qualifications What we are looking for... Ability to multitask, work in a fast-paced environment and have a high-level attention to detail. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other, and has fun along the way. You’re studying a bachelor’s/master’s degree in hospitality, culinary arts program or a related field. You have the possibility to sign an agreement with your school for a period of preferably 6 months. You are available to start at the end of January. Additional Information What's in it for you... The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.

Sales & Events Internship / Kimpton Vividora Barcelona

What’s the internship? As Sales & Events Intern you’ll be supporting the department in all required areas, including quotations, marketing campaigns and coordinating in house groups. You’ll be supervised by the Sales & Events team. Your day-to-day · General support to the department. · Quotation's follow-ups. · Create, manage and send contracts to clients. · Prospect and qualify new business. · Sales agenda. · Achieve goals as assigned. · Support in sales plans.

Bartender in Malta (Join the Webinar)

We are seeking talented Bartenders to join our culinary teams across several new restaurant concepts that will be opening in the coming months. In this role you will craft and serve a wide range of beverages with precision, creativity, and care, ensuring each guest enjoys a memorable experience. The ideal candidate will have strong mixology knowledge, attention to detail, and a genuine passion for hospitality, delivering exceptional service in a warm and professional manner. Key Responsibilities Prepare and serve a wide variety of beverages, including cocktails, spirits, and non-alcoholic and specialty drinks, maintaining the highest standards of quality and presentation. Offer informed recommendations based on guest preferences, flavour profiles, and food pairings to create a personalised and memorable experience. Demonstrate expertise in beverage preparation, mixing, garnishing, and presentation, ensuring consistency and excellence in every serve. Communicate knowledgeably about the restaurant’s beverage program, enhancing guests’ understanding and appreciation of our offerings Engage warmly and professionally with guests, fostering a welcoming atmosphere and delivering exceptional service at all times. Accurately take and process guest orders, collaborating seamlessly with Front of House colleagues to ensure efficient service flow. Maintain a clean, organised, and fully stocked bar at all times, ensuring readiness for service and compliance with hygiene standards. Monitor inventory levels, anticipate needs, and coordinate with the Head Bartender to manage stock and place timely orders. Process transactions accurately using the POS system when required. Stay current with emerging trends, products, and innovations within the beverage industry. Provides input to the development of the beverage menu by proposing seasonal, innovative, and unique drink concepts. Uphold strict quality control measures, including precise measurements, recipe adherence, and cleanliness standards. Work collaboratively with all team members to ensure smooth and efficient service operations. Carries out other job-related duties as required.

Brand Intern

Company Description We’re looking for a Brand Intern to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). More about us…. The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to our Brand and PR Manager, you will be responsible to support the events operations for 5-6 months. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. Internship allowance of 500€ gross per month. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero our reward for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Job Description What you’ll do… Help keep multiple projects going at one time across programming and events, retail and product. development, social media and brand activations. Manage press and influencer databases and seek new opportunities and contacts. Support on planning and management of Four Corners/ Tope social networks. Assist to the Brand and PR team in the creative and operational part of the events. Assist in the execution of The Hoxton Poblenou cultural events program. Think creatively and proactively, as you’ll be involved from conception stage onwards. Build key relationships with multiple external suppliers and partners. Get stuck in at all levels from creative conception to those pesky excel sheets. Be that key connector between brand, graphic design and hotel ops. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Currently enrolled in a Bachelor’s Degree or Master’s Degree in Marketing, Communications, Business Administration. Must be fluent in Spanish and English. Those who know you would describe you as ‘on top of things’ – you know how to keep yourself and others organised and have an eagle eye for detail. A natural host, you know how to make people feel welcome and at home in our spaces. You are creatively ambitious and culturally curious; able to see ideas through from inception to reality. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205. 08018 Barcelona o a data@ennismore.com .

RECEPCIÓN/COCINA/SALA

Buscamos becarios/as en prácticas para incorporarse a nuestros hoteles ubicados en Barcelona, Mataró, y Granollers, con interés en desarrollarse profesionalmente en el sector hotelero. Ofrecemos una experiencia formativa real, acompañada por profesionales del sector. Puestos disponibles: Becario/a de Recepción Becario/a de Sala (Restauración) Becario/a de Cocina Funciones por área Becario/a de recepción Apoyo en el check in y check out de clientes Atención al cliente presencial, telefónica y por email Gestión de reservas y apoyo en el sistema PMS. Información sobre servicios del hotel y la zona Coordinación básica con otros departamentos (pisos, mantenimiento, F&B) Tareas administrativas sencillas propias del departamento Becario/a de Sala Apoyo en el servicio de desayunos, comidas y/o cenas Preparación y montaje de salas y buffets Atención básica al cliente de material Retirada y reposición de material Colaboración en el orden y limpieza del área de trabajo Cumplimiento de normas de higiene y seguridad alimentaria Becario/a de Cocina Apoyo en la preparación de alimentos (mise en place) Lavar, pelar y cortar ingredientes Ayuda en la elaboración de platos sencillos Asistencia durante el servicio Limpieza y organización de la cocina y utensilios Cumplimiento de normas de higiene y seguridad alimentaria Requisitos Estar cursando estudios de Hostelería, Turismo, Restauración o similares Posibilidad de firmar convenio de prácticas con centro formativo Actitud proactiva, ganas de aprender y trabajar en equipo Disponibilidad para prácticas en Barcelona, Mataró o Granollers No es necesaria experiencia previa Ofrecemos Formación práctica en un entorno hotelero profesional Acompañamiento y supervisión por parte del equipo Buen ambiente de trabajo Posibilidad de incorporación futura según desempeño Ayuda económica y/o manutención (según centro y posición).

Whatever/Whenever Agent W Barcelona (Marzo)

POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Butler in Malta (Join the Webinar)

We are seeking experienced Butlers to join the team at Iniala. Reporting to the Head Butler, the successful candidate will be responsible for delivering an exceptional, highly personalised guest experience while taking ownership of the guest journey from arrival to departure. This role is suited to a confident and discreet hospitality professional with strong service expertise, excellent guest relations skills, and the ability to lead by example, supporting junior members of the Butler team while consistently upholding the highest luxury service standards. Duties & Responsibilities Take full ownership of the guests’ journey, anticipating needs and delivering personalised service that exceeds expectations. Conduct thorough room inspections prior to guest arrivals, ensuring readiness in line with our standards. Greet and welcome guests in a warm, professional, and engaging manner in line with operational standards. Manage guest arrivals and departures, including offering welcome refreshments, handling luggage, and unpacking luggage upon request. Conduct hotel tours and provide detailed room orientations, clearly explaining facilities, services, and in-room features. Respond promptly, professionally, and effectively to guest inquiries, special requests, and complaints, ensuring appropriate follow-up and resolution. Prepare and oversee room arrangements and amenities for arrivals, ensuring in-house guest rooms are serviced during the morning and turn-down shifts in coordination with Housekeeping. Monitor minibar setup and ensure items are replenished, refreshed, and presented according to established standards. Manage inventory levels within the Butler operation, reporting shortages, expiry dates, and quality concerns to the Head Butler or Butler Supervisor. Deliver in-room dining services, including setup and service of meals and beverages, and manage private in-suite events such as lunches, dinners, and canapé receptions. Prepare and organise all equipment and logistics required for guest excursions and off-property activities. Maintain in-depth knowledge of all hotel dining outlets, menus, and service offerings. Maintain accurate awareness of guest food preferences, dietary requirements, and allergies, ensuring these are communicated appropriately. Communicate clearly with guests regarding daily schedules, preferred service times, and room servicing arrangements. Collaborate closely with all departments to ensure seamless operations and a consistent, high-quality guest experience. Support, guide, and mentor junior team members, contributing to skills development and service consistency. Uphold strict standards of guest confidentiality and handle sensitive information with discretion and professionalism. Carries out other job-related duties as assigned in support of hotel operations.

Catering Sales Coordinator

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility, where sea, land, and subtropical vegetation effortlessly combine with iconic, Moorish-inspired architecture. The 462 guest rooms and suites – divided between the vibrant Citadel and the exclusive Retreat – enjoy magnificent views over the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. An award-winning gastronomic destination in its own right, this 5-star resort in Tenerife’s world-class restaurants range from light, simple cooking to Michelin-starred gourmet cuisine. Providing a haven of escape, this timeless island resort features numerous swimming pools, a 2500m2 Spa & Fitness Center, and the largest Ritz Kids in Europe. Where the shore meets the sea, guests can benefit from an exclusive area on the golden sandy beach of Abama, equipped with complimentary use of sunbeds and umbrellas. JOIN OUR TEAM! …as a Catering Sales Coordinator for The Ritz‑Carlton, Abama Resort in Tenerife. Who we are looking for… Are you passionate about creating exceptional experiences and ensuring that every event flows seamlessly from the very first interaction with the client? As a Catering Sales Coordinator in our luxury resort, you will play a key role at the heart of the Sales department: supporting administrative processes, coordinating essential information between teams, and ensuring that every detail is impeccably organized. If you thrive in a dynamic environment, have strong communication skills, enjoy organization and precision, and are motivated by transforming inquiries into memorable events, we want to meet you! What are your responsibilities are… Handling event and catering inquiries via phone, email, and online platforms with professionalism, warmth, and efficiency. Preparing proposals, contracts, Banquet Event Orders (BEOs), and related documentation, ensuring accuracy and adherence to standards. Keeping all information updated in internal systems (Opera, SFA, or similar), ensuring data is correct and available to all involved departments. Coordinating with Banquets, Culinary, Sales, Finance, and Front Office to ensure the flawless execution of each event. Following up with clients, agencies, and planners to confirm details, changes, and special requirements. Providing clear information on menus, setups, additional services, and venue capacities. Identifying upselling opportunities (audiovisual equipment, décor, coffee breaks, venue upgrades, etc.). Resolving event‑related inquiries or issues with empathy, efficiency, and a customer‑focused approach. Maintaining departmental reports, databases, and files in an organized and up‑to‑date manner. Staying informed about resort offerings, departmental standards, and property updates to proactively assist clients. What we want from you… You bring a natural ease in communication, making guests feel valued and understood from the very first interaction. Ideally, you’ve gained hands-on experience in hospitality, reservations, or customer service along the way. You enjoy being part of a team and thrive in a collaborative environment where everyone works toward the same goal. Your joy in delivering thoughtful, accurate service feels genuine—and guests can sense it. It creates confidence and trust in every conversation.You communicate confidently in English and Spanish, and if you have German language skills, this would be an added bonus! You already hold a valid work permit for Spain And this is how we inspire you.... Be part of our resort team and bring your ideas and your imagination into the everyday guest experience. You know what? Working here means contributing to moments that guests remember long after they’ve left. An attractive above market salary for your flexible assignment in our hotel Travel worldwide to our +9500 hotels at great employee conditions ("Explore Rate") and let yourself be pampered - by the way, this also applies to your family, partner & parents. Enjoy the culinary F&B offer in our +9500 hotels with 20% discount You can enjoy our culinary offerings at a 50% discount. Did you know you can get up to 75% discount on flights if your residency is on Tenerife Extensive corporate benefits with lots of discounts for leisure activities and travel As a birthday child you get an extra special treat (surprise!) Enjoy our resort as our guest after one year of service with us – this is a once in a lifetime experience! We pay a 13th and 14th salary ! Innovative training concepts that support you on your career path – we actually have our own training university Advancement opportunities and prospects in an international company We offer you an extensive and free of charge culinary offer in our employee restaurant. Don’t worry about your uniform (if necessary, depending on department) – we take care of that and also the cleaning of your business attire. We like to celebrate - and preferably with you! Whether team outings, employee celebrations, employee week, anniversaries , etc.... we can think of many reasons to celebrate you and your colleagues properly. We also take care of our community in many ways – join our community foot print activities to give back! Your health is one of our priorities, which is why we provide you with comprehensive company medical care . (All benefit & bonus programs are subject to individual company regulations. Tax & Social Benefit laws apply and any tax deductions are being handled via payroll adjustments. There is no legal entitlement to the programs and the employer can adjust the offer at any time). Have we sparked your interest? Then apply here on MarriottCareers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Guest Relations Supervisor

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquillity where the sea, the land and lush subtropical gardens blend effortlessly with iconic architecture inspired by Moorish design. Its 462 rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, offer stunning views of the Atlantic Ocean, Mount Teide or the resort’s verdant gardens. A renowned gastronomic destination, the resort features world-class restaurants ranging from simple, light cuisine to Michelin-starred fine dining. With multiple pools, a 2,500 m² Spa & Fitness Center, the largest Ritz Kids in Europe, and an exclusive area on Abama’s golden-sand beach, we are a truly exceptional sanctuary in Tenerife. JOIN OUR TEAM! …as a Guest Relations Supervisor at The Ritz-Carlton, Abama Resort in Tenerife. Who are we looking for…? Are you passionate about leading teams dedicated to creating memorable moments? As a Guest Relations Supervisor, you will be the operational reference point of the department, ensuring that every guest enjoys a seamless, personalized, and exceptional experience. You will be responsible for guiding, motivating, and supervising the Guest Relations team while upholding the highest standards of luxury and The Ritz-Carlton Gold Standards. If you love inspiring others, anticipating guest needs, and ensuring that every detail is executed with elegance and precision, we want to meet you. Your responsibilities will include… Supervising the daily operations of the Guest Relations team, ensuring proper execution of protocols and standards. Leading and motivating the team through training, coaching, and continuous follow-up to guarantee exceptional service. Greeting and accompanying VIP guests, repeat visitors, and special stays, ensuring highly personalized experiences. Acting as the escalation point to resolve complex issues with empathy, efficiency, and discretion. Coordinating effectively with Front Office, Housekeeping, F&B, Spa, and other departments to ensure a seamless stay. Overseeing the accurate management and updating of guest preferences, profiles, and key information in internal systems. Ensuring operational excellence during arrivals, departures, and special experiences. Participating in the design, coordination, and execution of amenities, surprises, and personalized touches. Monitoring guest satisfaction and identifying opportunities to improve processes and the overall guest experience. Staying updated on resort services, activities, promotions, and local attractions to enrich every interaction. Supporting the Manager with administrative tasks, reports, inventories, and operational planning for the department. What we are looking for… Natural, inspiring, and service-oriented leadership. Previous experience in Guest Relations, Front Office, or similar roles, ideally within luxury hospitality. Excellent communication, listening, and problem‑solving skills, even under pressure. Ability to coordinate multiple tasks and teams with elegance and efficiency. Team spirit and a positive attitude, embodying our Gold Standards. Fluency in English and Spanish; additional languages such as German are a strong advantage. Valid work permit for Spain. How we inspire you… Being part of our team means creating experiences that guests will remember long after their stay. Your creativity and passion will make a real impact in every guest interaction. Attractive above-market salary and flexible compensation. “Explore Rate” privileges to stay at over 9,500 Marriott hotels worldwide, also extended to your family, partner and parents. 20% F&B discount at all Marriott properties and 50% off the culinary offering within the resort. Up to 75% off flights for residents of Tenerife to Mainland Spain. Extensive corporate benefits with many leisure and travel discounts. A special birthday surprise. A complimentary stay in our resort after one year of service. 13th and 14th salary payments. Innovative training and development through our own corporate university. Career growth opportunities within an international company. Complimentary meals in the employee restaurant. Uniform and cleaning service provided (where applicable). Celebrations, team events, employee week, anniversaries, and many more ways to celebrate you and your colleagues. Participation in our social responsibility initiatives to give back to the community. Comprehensive corporate medical care. (All benefits and bonus programs are subject to company regulations and applicable tax laws. There is no legal entitlement to benefit programs, and offerings may be adjusted by the employer at any time.) Interested? Apply now on MarriottCareers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive, people-focused culture. We are committed to non-discrimination on any protected basis, including disability and veteran status, and any other characteristic protected by applicable law. Across more than 100 award-winning properties worldwide, the Ladies and Gentlemen of The Ritz-Carlton create experiences so exceptional that they remain with our guests long after their stay. We are proud to set the standard for rare and special luxury service and to care for our guests with genuine excellence. Your role will be to uphold and nurture our “Gold Standards.” These foundational principles—our Employee Promise, Credo and Service Values—guide us every day in our mission to be better than the day before. As part of our team, you will learn and embody these values, and we promise to offer you the opportunity to feel proud of the work you do and the people you do it with. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.