353 Ofertas de trabajo de spa

Retreat Ambassador

POSITION SUMMARY Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Forecast additional meal requirements and communicate special requests to the kitchen. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience is required. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

The Ritz-Carlton Abama

Reservations Agent

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility, where sea, land, and subtropical vegetation effortlessly combine with iconic, Moorish-inspired architecture. The 462 guest rooms and suites – divided between the vibrant Citadel and the exclusive Retreat – enjoy magnificent views over the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. An award-winning gastronomic destination in its own right, this 5-star resort in Tenerife’s world-class restaurants range from light, simple cooking to Michelin-starred gourmet cuisine. Providing a haven of escape, this timeless island resort features numerous swimming pools, a 2500m2 Spa & Fitness Center, and the largest Ritz Kids in Europe. Where the shore meets the sea, guests can benefit from an exclusive area on the golden sandy beach of Abama, equipped with complimentary use of sunbeds and umbrellas. JOIN OUR TEAM! ...as Reservations Agent for the Ritz-Carlton Abama Resort in Tenerife! Who we are looking for… Are you passionate about creating exceptional guest experiences from the very first interaction? As a Reservations Agent at our luxury resort, you’ll be the voice of hospitality—helping guests plan their perfect stay, answering inquiries with warmth and professionalism, and ensuring every detail is handled with care. If you thrive in a dynamic enviroment, have excellent communication skills, and love turning inquiries into unforgettable stays, we’d love to hear from you! What are your responsibilities are... You handle incoming reservation requests via phone, email, and online platforms with professionalism and warmth. You provide detailed information about room types, rates, packages, and resort amenities to help guests make informed decisions. You confirm, modify, and cancel reservations accurately in the system, ensuring all details are correct. You respond promptly to guest inquiries and special requests, offering personalized solutions whenever possible. You coordinate with other departments (Front Office, Sales, F&B) to ensure smooth guest experiences. You monitor room availability and optimize occupancy through effective booking management. You maintain accurate records of reservations and payment details in compliance with company standards. You identify upselling opportunities for upgrades, packages, and additional services to enhance guest stays. You resolve issues or complaints related to reservations with empathy and efficiency. You stay informed about resort promotions, seasonal offers, and local attractions to assist guests proactively. What we want from you… You bring a natural ease in communication, making guests feel valued and understood from the very first interaction. Ideally, you’ve gained hands-on experience in hospitality, reservations, or customer service along the way. You enjoy being part of a team and thrive in a collaborative environment where everyone works toward the same goal. Your joy in delivering thoughtful, accurate service feels genuine—and guests can sense it. It creates confidence and trust in every conversation.You communicate confidently in English and Spanish, and if you have German language skills, this would be an added bonus! You already hold a valid work permit for Spain And this is how we inspire you.... Be part of our resort team and bring your ideas and your imagination into the everyday guest experience. You know what? Working here means contributing to moments that guests remember long after they’ve left. An attractive above market salary for your flexible assignment in our hotel Travel worldwide to our 9500+ hotels at great employee conditions ("Explore Rate") and let yourself be pampered - by the way, this also applies to your family, partner & parents. Enjoy the culinary F&B offer in our 9500+ hotels with 20% discount You can enjoy our culinary offerings at a 50% discount. Did you know you can get up to 75% discount on flights if your residency is on Tenerife Extensive corporate benefits with lots of discounts for leisure activities and travel As a birthday child you get an extra special treat (surprise!) Enjoy our resort as our guest after one year of service with us – this is a once in a lifetime experience! We pay a 13th and 14th salary ! Innovative training concepts that support you on your career path – we actually have our own training university Advancement opportunities and prospects in an international company We offer you an extensive and free of charge culinary offer in our employee restaurant. Don’t worry about your uniform (if necessary, depending on department) – we take care of that and also the cleaning of your business attire. We like to celebrate - and preferably with you! Whether team outings, employee celebrations, employee week, anniversaries , etc.... we can think of many reasons to celebrate you and your colleagues properly. We also take care of our community in many ways – join our community foot print activities to give back! Your health is one of our priorities, which is why we provide you with comprehensive company medical care . (All benefit & bonus programs are subject to individual company regulations. Tax & Social Benefit laws apply and any tax deductions are being handled via payroll adjustments. There is no legal entitlement to the programs and the employer can adjust the offer at any time). Have we sparked your interest? Then apply here on MarriottCareers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

The Ritz-Carlton Abama

Reservations Agent

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Hotel Arts Barcelona

Payroll Manager

JOIN OUR TEAM! …as a Payroll Manager for The Ritz-Carlton Abama Resort in Tenerife. Who are we looking for…? Are you passionate about the financial world and value precision in every detail? We are seeking a Payroll Manager committed to excellence, with a strong background in financial management and the ability to ensure accuracy and compliance in all compensation processes. You will join a demanding and dynamic corporate environment where information integrity, confidentiality, and efficiency are fundamental pillars. You will be responsible for the full administration of payroll, ensuring regulatory compliance, process optimization, and alignment with the organization’s financial and strategic objectives. If continuous improvement motivates you, you enjoy data analysis, and you want to further develop your career in a high-level financial environment, we invite you to apply. Your responsibilities will include… End-to-end payroll management: calculation, review, and monthly closing. Registering and deregistering employees with Social Security. Processing and monitoring wage garnishment communications from any public administration. Inclusion and control of salary variables and contributory items in payroll. Preparation, control, and submission of forms 190 and 111. Management and reconciliation of monthly social security contributions. Payroll accounting reconciliation after payments are made. Control and management of personal income tax (IRPF), including for foreign employees. Collaboration with the Finance department to ensure accurate accounting of labor costs. Payroll and accounting data auditing. What we expect from you… Education in Finance, Accounting, Business Administration, or similar. Solid experience in payroll management and Social Security contributions. Knowledge of the Hospitality Collective Bargaining Agreement of Santa Cruz de Tenerife. Team management and supervision experience. Knowledge of current labor and tax regulations. Proficiency in Excel (intermediate–advanced level). Analytical skills, attention to detail, and compliance orientation. How we inspire you… A competitive salary and working conditions aligned with your experience. Real career growth opportunities within Marriott International. Continuous training programs, including access to our internal culinary training university. The opportunity to travel and work at more than 9,500 hotels worldwide with exclusive employee rates (“Explore Rate”). Discounts on dining experiences within the resort and across Marriott properties worldwide. Complimentary meals daily in our employee dining room. Uniform and professional cleaning included. Recognition programs, internal celebrations, and team activities. Participation in corporate social responsibility initiatives , contributing positively to our local community. Comprehensive employer-sponsored medical care. Have we sparked your interest? Then apply now on MarriottCareers with your updated documents and join a team where culinary passion becomes art. The Ritz-Carlton not only offers a gastronomic experience but also an environment where talent flourishes, and every day is an opportunity to create memorable moments. “At The Ritz-Carlton, we believe perfection is found in the details, and every dish is an opportunity to inspire.” With more than 100 award-winning hotels around the world, the Ladies and Gentlemen of The Ritz-Carlton create experiences so exceptional that guests remember them long after they have left. We aim to attract the best hospitality professionals to help create lasting memories, as we believe everyone succeeds when empowered to be creative, kind, and compassionate. Every day, we set the standard for exceptional and distinctive luxury service worldwide, taking pride in providing outstanding guest care and comfort. Your role will be to ensure that The Ritz-Carlton Gold Standards are upheld with kindness and attention every day. The Gold Standards are the foundation of The Ritz-Carlton, guiding us to make each day better than the one before. Thanks to this foundation and our belief that culture leads to success, The Ritz-Carlton has earned its reputation as a leading global luxury hotel brand. As part of the team, you will learn and apply the Gold Standards, including the Employee Promise, the Credo, and the Service Values. In return, we promise to provide opportunities for you to feel proud of your work and your team. By joining The Ritz-Carlton, you become part of Marriott International’s brand portfolio. You will be where you can do your best work , begin to fulfill your purpose , join an incredible global team , and become the best version of yourself . At Marriott International, we are committed to providing equal opportunities, ensuring everyone feels welcome, and making access to job opportunities easy. We actively promote an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the unique blend of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or other characteristics protected by law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

The Ritz-Carlton Abama

Spa Supervisor

POSITION SUMMARY Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs. Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Hotel Arts Barcelona

Pastry Chef de Partie-Enoteca**

POSITION SUMMARY Prepare breads and pastries, including preparing doughs and fillings, proofing, baking, and decorating as appropriate. Review Production sheet to understand variety of baked goods to be produced daily. Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Maintain kitchen logs for food safety program compliance. Keep Chef informed of excess food items for planning of daily specials. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Monitor the quality of food prepared and portions served throughout shift. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals; handle sensitive issues with tact, respect, and confidentiality. Serve as a department role model or mentor. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Hotel Arts Barcelona

Office Coordinator Retrat

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility where the sea, the land, and the subtropical vegetation blend effortlessly with an iconic Moorish-inspired architecture. The 462 rooms and suites, distributed between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. A culinary destination in its own right, this 5-star resort in Tenerife offers world-class restaurants ranging from light and simple cuisine to Michelin-starred fine dining. Providing a true escape, this timeless resort features multiple pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. Where the coastline meets the sea, guests can enjoy an exclusive area on Abama’s golden-sand beach, equipped with complimentary sun loungers and umbrellas. JOIN OUR TEAM! To ensure every detail operates with precision and harmony, we are looking for our next Office Coordinator for the Retreat : an organized, proactive individual with a genuine passion for service. Who are we looking for? Someone who enjoys an operational and multifunctional role. As Office Coordinator, you will be the administrative backbone of the Retreat—making sure everything runs smoothly, from managing emails and phone calls to coordinating with different departments. If you love order, efficiency, teamwork, and anticipating needs, this position is for you. Your responsibilities will include… • Managing the Retreat’s email inbox, responding with warmth, accuracy, and promptness. • Handling and redirecting internal and guest phone calls and inquiries, ensuring clear and professional communication. • Overseeing daily operational needs, identifying issues and providing agile, effective solutions. • Coordinating closely with Retreat colleagues and other departments (Front Office, Guest Experience, Housekeeping, Engineering, F&B) to ensure a flawless guest experience. • Organizing and optimizing the team’s operational logistics: task assignment, priority follow-up, and internal communication. • Keeping records, databases, operational documents, and administrative materials up to date. • Anticipating departmental and team needs, acting as a key reference point and facilitator. • Supporting Retreat initiatives related to service quality, efficiency, and continuous improvement. What we expect from you… • Natural, friendly, and professional communication skills—both written and verbal. • Previous experience in administration, team coordination, or operational roles (ideally in hospitality or service environments). • Strong ability to prioritize, organize, and manage multiple tasks efficiently. • Proactive mindset, problem-solving attitude, and a passion for teamwork. • Solid level of English and Spanish. • A valid work permit for Spain. • A spirit of hospitality, strong attention to detail, and a commitment to excellence. How we inspire you… • A competitive salary and working conditions aligned with your experience. • Real opportunities for professional growth within Marriott International. • Continuous training programs, including access to our internal learning university. • The possibility to travel and work across more than 9,500 hotels worldwide with exclusive employee rates (“Explore Rate”). • Discounts on dining experiences within the resort and across Marriott properties globally. • Complimentary daily meals in our employee dining area. • Uniform and professional laundering included. • Recognition programs, internal celebrations, and team-building activities. • Participation in social responsibility initiatives, positively contributing to our local community. • Comprehensive corporate medical care. Have we sparked your interest? Then apply now on MarriottCareers with your updated documents and join a team where culinary passion becomes art. The Ritz-Carlton not only offers an exceptional dining experience, but also an environment where talent flourishes and every day is an opportunity to create memorable moments. “At The Ritz-Carlton, we believe perfection lies in the details, and every plate is an opportunity to inspire.” At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

The Ritz-Carlton Abama

The Palace, a Luxury Collection Hotel, Madrid

Madrid, España

Chief Engineer

Additional Information: This hotel is owned and operated by an independent franchisee, Archer Hotel Management Limited. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Job Brief We are looking for a skilled and detail-oriented Luxury Hotel Maintenance Manager to lead our maintenance team (15 technicians). As the Hotel Maintenance Manager, you will be responsible for overseeing the maintenance and repair operations of the hotel, ensuring a safe and comfortable environment for guests and staff. Reporting to the Director of Engineering, the ideal candidate should have strong technical skills, excellent leadership abilities, and a commitment to maintaining the highest standards of facility maintenance. Responsible for ensuring all hotel facilities, equipment, and systems are functioning optimally and in compliance with health and safety standards. This role involves managing budgets and implementing preventive maintenance programs to guarantee a seamless guest experience. General Responsibilities Develop and implement maintenance schedules and procedures Oversee the day-to-day maintenance operations of the hotel, including preventive maintenance and repairs Manage and lead the maintenance team, providing guidance and support Coordinate with other departments to address maintenance needs and ensure minimal disruption to guests Conduct regular inspections of hotel facilities to identify maintenance issues Ensure compliance with safety regulations and standards Collaborate with external contractors and vendors for specialised repairs and projects Maintain inventory of supplies and equipment necessary for maintenance tasks Respond promptly to guest requests for maintenance assistance Conduct training sessions for maintenance staff on safety and best practices Reviews/Maintains daily payroll report/records, maintaining labour cost within established budgetary guidelines Executes emergency procedures in accordance with hotel standards Special focus on: • Preventive Maintenance: Develop and implement a preventive maintenance program for all mechanical, electrical, plumbing, and HVAC systems. Ensure ongoing upkeep of guest rooms, public areas, and back-of-house facilities. • Repairs and Troubleshooting: Oversee timely repair of equipment and facilities, addressing urgent issues efficiently. Coordinate with contractors for specialized repairs and ensure quality standards are met. Ensuring stock availability is correct and organised on a monthly basis to limit downtime of all assets. • Health and Safety Compliance: Ensure compliance with all health, safety, and environmental regulations and conduct routine safety inspections and address any deficiencies promptly. • Energy Management: Monitor and manage energy usage to optimise efficiency and reduce costs. Implement proactive measures where possible to reduce energy costs and usage. • Record Keeping: Maintain detailed records of maintenance schedules, repairs, inspections, and compliance documentation. Use of GMAO tools. • Reporting: Preparing detailed progress reports on a weekly and monthly basis to be sent to the Director of Engineering. Requirements and Skills Proven experience in hotel maintenance management or Luxury hotels Strong technical skills in areas such as plumbing, electrical, HVAC, and general facility maintenance Leadership and team management abilities Excellent problem-solving and decision-making skills Knowledge of safety regulations and best practices, like Siemens BMS and Lutron system Familiarity with maintenance software and systems Ability to work flexible schedule to include weekends and holidays Flexibility to respond to maintenance emergencies outside regular working hours Middle degree technical graduate or equivalent; additional certifications in maintenance or facilities management are a plus Strong communication and interpersonal skills Commitment to maintaining a safe and comfortable environment for guests and staff Proficiency in CAFM and Microsoft Office. Relevant certifications (e.g., HVAC, Electrical, Plumbing, Engineering, NEBOSH) are a plus. High knowledge about Spanish regulations and mandatory technical requirement. Mensual Pay - 35 This company is an equal opportunity employer. frnch1

The Palace, a Luxury Collection Hotel, Madrid

Técnico/a Revenue Management

¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid y Londres, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un\a Técnico/a Revenue Management para entrar a formar parte y ampliar nuestro equipo de Revenue. Misión del puesto: garantizar la máxima rentabilidad de todas las habitaciones de los hoteles de la cadena, aplicando técnicas de revenue management, asegurando la mayor visibilidad y posicionamiento en todos los canales de venta. Reporta a: Jefe/a de revenue Funciones: Maximizar la rentabilidad en la Web Corporativa y las OTA’S (pricing, distribución, segmentación, etc.). Analizar los precios propios y de la competencia, así como el conocimiento de la misma. Asegurar el mejor precio y posicionamiento en cada segmento y temporada. Analizar el comportamiento de los segmentos y canales de demanda de los diferentes hoteles. Identificar nuevas oportunidades y participar en la creación de nuevas ofertas y paquetes comerciales. Planificar ofertas y promociones en la web oficial. Potenciar la marca en la red. Benchmarking y propuestas de mejoras para plataformas de e-commerce.

Derby Hotels Collection

España

Front Office Manager / NH Madrid Balboa

Como Responsable de Recepción , se encargará de gestionar las funciones de recepción y de supervisar al personal a diario. Esta función supone realizar un esfuerzo por mejorar continuamente la satisfacción de los clientes y de los miembros del equipo y maximizar los resultados financieros del departamento. ¿Qué tendrás que hacer? Dar una experiencia de bienvenida excepcional a los huéspedes, demostrando compromiso con la excelencia en el servicio y manteniendo las normas operativas de recepción. Recibir a los huéspedes y clientes a su llegada y asegurarse de que se instalan en sus habitaciones. Mantener una comunicación profesional, franca y honesta para ayudar a los huéspedes y realizar reservas precisas. Guiar y apoyar al equipo para ofrecer a los huéspedes una acogida y una experiencia excepcionales. Garantizar que todas las tareas diarias se llevan a cabo con precisión y puntualidad. Resolver y responder a las quejas de los huéspedes de manera oportuna y profesional. Mantener con precisión las cuentas de los huéspedes y colaborar en la elaboración de los informes diarios. Gestionar eficazmente la plantilla del equipo para cumplir los presupuestos. Apoyar al Director del Hotel en la contratación de personal. ¿Qué buscamos? Mínimo 2 años de experiencia a nivel de supervisor en un entorno hotelero. Excepcionales aptitudes para la gestión de personas, con capacidad para dirigir y motivar a un equipo diverso. Excelente capacidad de comunicación oral y escrita en inglés. Capacidad excepcional de atención al cliente y una actitud positiva inquebrantable. Comprensión de la contabilidad fiduciaria (separación pagos y depósitos de garantía) Pasión por ofrecer un servicio al cliente excepcional y proactivo. Disponibilidad para trabajar en varios turnos, incluidos fines de semana y festivos si es necesario. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorablle Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.

Minor Hotels / Southern Europe

España

Camarero/a / NH Collection Salamanca Palacio de Castellanos

¿Cuál será tu misión? Como Camarero(a) serás responsable de atender los pedidos y entregar comida y bebida a nuestros clientes proporcionando una excelente experiencia general al cliente. ¿Qué tendrás que hacer? Proporcionar un excelente servicio al cliente. Recibir y dar la bienvenida a todos los huéspedes de acuerdo con las normas de la empresa. Mantener un contacto directo y frecuente con los huéspedes, especialmente durante los momentos más importantes de su estancia, como el desayuno, el almuerzo, la cena y/o cualquier evento o reunión (banquetes, pausas para el café, etc.). Demostrar un excelente conocimiento de los huéspedes frecuentes, prestando atención a sus preferencias. Conocer y ofrecer los diferentes productos y servicios disponibles en el restaurante del hotel. Revisar las especialidades diarias y los cambios en el menú con el equipo de F&B correspondiente. Gestionar las reservas del restaurante. Comunicarse eficazmente con el personal de cocina para asegurarse de que los pedidos son correctos y se entregan puntualmente. Llevar a cabo el montaje y la limpieza de las mesas del restaurante y de las salas de reuniones según sea necesario. Cumplir con los procesos y procedimientos relacionados con la preparación de los productos, la calidad y el servicio de acuerdo con los estándares de la marca. Entregar los cheques y cobrar las facturas de los clientes, utilizando el sistema de punto de venta, manejando el dinero y procesando las tarjetas de crédito y débito. Identificar oportunidades para aumentar los ingresos del departamento de F&B mediante el Upselling. Garantizar que todos los outlets de F&B estén limpios, ordenados y listos para recibir a los clientes. Cumplir todas las normas y reglamentos pertinentes de sanidad y todas las directrices de atención al cliente. ¿Qué buscamos? Se valorará muy positivamente la experiencia previa desarrollando funciones similares en otras cadenas hoteleras, o industrias afines. Formación profesional en hostelería/F&B. Muy valorable dominio del idioma local y conocimientos de inglés. Conocimiento práctico de varios programas informáticos (Microsoft Office, TPV, etc.). Orientación al servicio al cliente. Capacidad de escucha activa y comunicación eficaz. Atención al detalle. Orientación comercial. Capacidad para trabajar por cuenta propia y en equipo. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.

Minor Hotels / Southern Europe