165 Ofertas de trabajo de hotel

Santa Cruz de Tenerife, España

Supervisor-Club Level

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: a serene oasis where the sea, land, and subtropical vegetation blend with Moorish-inspired architecture. Its 462 rooms and suites are divided between the vibrant Citadel and the exclusive Retreat , offering magnificent views of the Atlantic Ocean, Mount Teide, or lush gardens. A multi-award-winning culinary destination, the resort features world-class restaurants, including Michelin-starred fine dining. With multiple swimming pools, a 2,500 m² Spa & Fitness Center, the largest Ritz Kids in Europe, and an exclusive beach area at Abama, we are an unparalleled haven in Tenerife. JOIN OUR TEAM! …as a Retreat Supervisor at The Ritz-Carlton Abama Resort in Tenerife. Who are we looking for…? Are you passionate about leading teams and delivering highly personalized luxury experiences in an exclusive environment? As a Retreat Supervisor , you will oversee and elevate the Retreat experience, a private area of the resort where discretion, personalization, and excellence are essential. You will lead by example, anticipate the needs of our most discerning guests, and ensure every interaction reflects The Ritz-Carlton Gold Standards. Your responsibilities will include… Supervising daily operations within the Retreat area and all personalized services associated with this exclusive zone. Leading, motivating, and developing the Retreat team to ensure outstanding service, presentation, and professionalism. Ensuring a seamless, consistent, and highly personalized guest experience from arrival to departure. Anticipating guest preferences and expectations, managing special requests, and coordinating bespoke experiences. Handling guest concerns with discretion, empathy, and efficiency, ensuring excellent resolution. Working closely with Front Office, Guest Relations, Housekeeping, F&B, Spa, and other departments. Proactively following up on VIP, repeat, and special-occasion guests. Ensuring all relevant guest information is accurately recorded and maintained in internal systems. Upholding brand standards, service quality, and privacy within the Retreat area. Supporting ongoing team training and participating in continuous service improvement initiatives. What we are looking for… Previous supervisory experience in exclusive environments such as Retreat, Club Level, Concierge, Guest Relations, or luxury Front Office operations. Strong leadership, communication, and attention-to-detail skills. Ability to inspire teams and maintain the highest standards of service at all times. A genuine passion for personalized luxury service and refined problem-solving. Fluency in English and Spanish ; additional languages are a strong advantage. Valid work authorization for Spain. How we inspire you… Being part of our team means creating experiences guests will remember for a lifetime. Your leadership, eye for detail, and commitment to excellence will make a meaningful difference every day. Competitive salary above market standards and flexible compensation. Explore Rate hotel discounts at over 9,500 Marriott properties worldwide, extended to family members, partners, and parents. 20% discount on Food & Beverage at all our hotels and 50% discount on the resort’s culinary offerings. Up to 75% discount on flights for Tenerife residents traveling to mainland Spain. Corporate benefits with exclusive discounts on leisure and travel. Special birthday gift. Complimentary guest stay at our resort after one year of service. 13th and 14th salary payments. Continuous training through our corporate university. Career development and growth opportunities within an international company. Complimentary staff meals. Uniform and laundry service provided (department-dependent). Team events, celebrations, and engagement activities. Participation in social responsibility initiatives. Comprehensive corporate medical care. (Benefits subject to internal policies and applicable tax regulations.) Have we sparked your interest? Submit your application via MarriottCareers with your application documents. Marriott International is an equal opportunity employer. We value a diverse workforce and an inclusive culture and are committed to non-discrimination on any protected basis. Across more than 100 award-winning properties, our Ladies and Gentlemen create extraordinary experiences that endure long after the guest’s stay. At The Ritz-Carlton , caring with excellence is our art, guided by our Gold Standards. Here, you can take pride in your work, grow professionally, and be part of a team united by one mission: delivering genuine luxury. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

The Ritz-Carlton Abama

Santa Cruz de Tenerife, España

Dir-Travel Industry Sales

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: a serene oasis where the sea, land, and subtropical vegetation blend with Moorish-inspired architecture. Its 462 rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, offer magnificent views of the Atlantic Ocean, Mount Teide, or lush gardens. A multi-award-winning culinary destination, the resort features world-class dining, including Michelin-starred fine dining. With multiple swimming pools, a 2,500 m² Spa & Fitness Center, the largest Ritz Kids in Europe, and an exclusive beach area at Abama, we are an unparalleled haven in Tenerife. JOIN OUR TEAM! …as Director of Travel Industry Sales at The Ritz-Carlton Abama Resort in Tenerife. Who are we looking for…? Are you passionate about leading commercial strategies and building high-level relationships within the luxury travel industry? As Director of Travel Industry Sales , you will be responsible for developing and executing the sales strategy for the Travel Industry segment, positioning the resort as a preferred destination among luxury travel agencies, tour operators, consortia, TMCs, and strategic partners worldwide. You will drive sustainable revenue growth through strategic vision, inspirational leadership, and deep market expertise. Your responsibilities will include… Developing and executing the Travel Industry sales strategy aligned with resort and Marriott International objectives. Building, maintaining, and strengthening strategic relationships with luxury travel agencies, tour operators, consortia, DMCs, and key partners. Identifying new business opportunities, emerging markets, and strategic partnerships. Leading high-level negotiations, preferred agreements, and commercial contracts to ensure profitability and brand positioning. Representing the resort at trade shows, roadshows, sales missions, and familiarization trips (FAM trips). Collaborating closely with Revenue Management, Marketing, Sales, and Operations to maximize performance. Analyzing market trends, sales performance, and KPIs to optimize strategies and commercial actions. Managing the Travel Industry budget and ensuring achievement of financial targets. Coordinating joint promotions, campaigns, and visibility initiatives with key partners. Acting as a brand ambassador for The Ritz-Carlton, consistently reflecting the Gold Standards. What we are looking for… Proven experience in travel industry sales, preferably within luxury hospitality or premium brands. In-depth knowledge of the Travel Industry segment (agencies, tour operators, consortia, TMCs, DMCs). Strong strategic, commercial, and results-driven mindset. Exceptional leadership, negotiation, and influencing skills at senior levels. Excellent communication, presentation, and relationship-building abilities. Willingness to travel frequently on a national and international basis. Fluency in English and Spanish ; additional languages are a strong advantage (German, French, etc.). Valid work authorization for Spain. How we inspire you… Being part of our team means driving the growth of an iconic brand through meaningful partnerships and high-impact commercial strategies. Your leadership and vision will directly shape the resort’s global positioning. Competitive salary above market standards and flexible compensation. Explore Rate hotel discounts at over 9,500 Marriott properties worldwide, extended to family members, partners, and parents. 20% discount on Food & Beverage across all our hotels and 50% discount on the resort’s culinary offerings. Up to 75% discount on flights for Tenerife residents traveling to mainland Spain. Corporate benefits with exclusive discounts on leisure and travel. Special birthday gift. Complimentary guest stay at our resort after one year of service. 13th and 14th salary payments. Continuous learning through our corporate university. Career development and growth opportunities within an international organization. Complimentary staff meals. Team events, celebrations, and engagement activities. Participation in social responsibility initiatives. Comprehensive corporate medical care. (Benefits subject to internal policies and applicable tax regulations.) Have we sparked your interest? Submit your application via MarriottCareers with your application documents. Marriott International is an equal opportunity employer. We value a diverse workforce and an inclusive culture and are committed to non-discrimination on any protected basis. Across more than 100 award-winning properties, our Ladies and Gentlemen create extraordinary experiences that endure long after the guest’s stay. At The Ritz-Carlton , caring with excellence is our art, guided by our Gold Standards. Here, you can take pride in your work, grow professionally, and be part of a team united by one mission: delivering genuine luxury. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

The Ritz-Carlton Abama

España

Cocinero/a / NH Collection Valencia Colón

¿Cuál será tu misión? Como Cocinero (a) , serás responsable de la preparación preliminar, el proceso de cocción, el emplatado o la presentación de platos de alta calidad para ofrecer una excelente experiencia a los clientes. ¿Qué tendrás que hacer? Elaboración, conservación y organización de la mise-en-place para cada uno de los servicios, minimizando las pérdidas de producto. Garantizar la presentación, cantidad y calidad de cada plato del servicio, en base a los estándares establecidos. Verificar y controlar el correcto almacenamiento de los productos, controlando el estado de todos los alimentos para rotar y mantener la máxima calidad (FIFO). Recepción, conservación y organización de los productos de su partida. Mantener un área de trabajo limpia, ordenada y bien organizada. Informar de los problemas de mantenimiento, higiene y peligros. Ser consciente de los objetivos del departamento y esforzarse por alcanzarlos como parte del equipo. Seguir todas las normas/reglamentos pertinentes del departamento de sanidad y todas las directrices de servicio al cliente (APPCC). ¿Qué buscamos? Al menos 1-2 años de experiencia como Cocinero/a, preferiblemente en un hotel de similar tamaño y complejidad. Formación profesional en hostelería/F&B/cocina . Imprescindible dominio del idioma local y muy valorable conocimientos de inglés. Capacidad para trabajar por cuenta propia y en equipo. Capacidad de organización. Capacidad para trabajar bajo presión. Orientación al servicio al cliente. Atención al detalle. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.

Minor Hotels / Southern Europe

España

Beca People : Selección, Formación, Desarrollo y Comunicación Interna / Minor Hotels Barcelona

Minor Hotels dispone de una beca en prácticas en el Departamento de RRHH, área de Selección, Formación, Desarrollo y Comunicación Interna, ubicada en Barcelona. Funciones: Gestionar procesos de selección, promoción y prácticas profesionales tanto para perfiles de hotel como de servicios centrales. Ayudar a crear relaciones a largo plazo con las Escuelas y Universidades objetivo. Publicación de las vacantes en todas las fuentes de reclutamiento necesarios y filtro curricular. Realizar entrevistas telefónicas como fase previa a la citación a entrevista personal. Realizar entrevistas personales de aquellos candidatos cuyo perfil se ajuste a la posición Participar en los diferentes proyectos de Formación Requisitos Licenciado/Cursando, preferiblemente en Administración y Dirección de Empresas, Derecho, Psicología o Turismo. Nivel medio de inglés. Conocimientos a nivel de usuario del paquete Office. Persona con iniciativa, proactividad y habilidades de comunicación. Valorable positivamente haber tenida una primera experiencia en prácticas. Se ofrece Duración: 6 meses con posibilidad de alargar 6 meses más. Jornada Completa de L a J de 8 a 17:30h y V de 9 a 15h. Los meses de julio y agosto jornada intensiva de 8:00 a 15:00 Modalidad híbrida de trabajo Ayuda económica de 700€/mes brutosTarjeta ENRED para ayuda a la comida con una carga mensula de 112€ (excepto los meses de jornada intensiva) Es imprescindible poder gestionar convenio de prácticas con escuela o universidad. Las prácticas en Minor Hotels responden a un compromiso como Compañía con los/las futuros/as profesionales de nuestro sector para completar vuestra formación práctica proporcionando un entorno de aprendizaje rico en experiencias.

Minor Hotels / Southern Europe

Laundry Manager

JOB SUMMARY Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area. CORE WORK ACTIVITIES Managing Department Operations and Budgets • Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. • Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. • Ensures consistent workflow to minimize peaks and valleys in production. • Brings issues to the attention of the department manager and Human Resources as necessary. • Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. • Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures. • Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. • Orders cleaning supplies and uniforms within budget. • Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals. • Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals. • Works effectively with the Engineering department on Laundry equipment maintenance needs. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. • Operates all department equipment as necessary and reports malfunctions. • Develops, maintains and uses effective back-up plans for breakdowns. • Evaluates and implements new techniques, supplies and equipment. Leading Discipline Teams • Ensuring and maintaining the productivity level of employees. • Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encouraging and building mutual trust, respect, and cooperation among team members. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Providing and Ensuring Exceptional Customer Service • Providing services that are above and beyond for customer satisfaction and retention. • Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. Managing and Conducting Human Resources Activities • Ensuring employee success and event success recognitions are taking place in all shifts. • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Recruiting, interviewing, selecting, hiring, and promoting employees in the organization. • Supervises staffing levels to ensure that operational needs and financial objectives are met. • Effectively schedules employees to business demands and tracks employee time and attendance. • Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Manages employee progressive discipline procedures. • Manages the employee performance appraisal process. • Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Hotel Arts Barcelona

Málaga, España

Front Desk Agent Trainee

KIMPTON LOS MONTEROS MARBELLA is an ode to the Mediterranean, a tribute experience to the golden years of Marbella in the 70's with 195 rooms and suites, different gastronomic spaces, swimming pool, spa, sports areas and the most beautiful views of the coast. A hotel that works the ultimate expression of iconic luxury from the warmth and connection of the Kimpton brand in the premier area of Marbella. At Kimpton you can: Be yourself: Be yourself, bring your real self, your best version. Bring your experiences, your personality, your qualities, your creativity. With these ingredients is how you will get to customize the stay of our guests. Lead Youserlf: We trust you to give your best, take the initiative, do the right thing when no one is supervising, find creative ways to surprise our guests and colleagues. We support you in your growth and continuous improvement. Make it count: Why not improve the lives of those around us? Yours and our guests'. We care about both of you and that's why we look for every opportunity to create personalized experiences (Kimpton Moment) for both of you. That passion is what makes the work meaningful. What you do matters to us. You matter. Working at Kimpton is not just work, and it's certainly not like working anywhere else. We value the innovation, creativity, passion and personality of each team member; we want everyone to be and feel who they really are. What's the internship? As Front Office Agent trainee, you'll not only be the person offer local insights and anticipate every detail of a friction-free experience, you'll also create the warm atmosphere that makes our guests feel at home in any location. Your day-to-day * Be the warm welcome that kicks off a memorable guest experience! * Support the Front Office Supervisors in all required tasks. * Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. * Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. * Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. * Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. * Take pride in your appearance and place as a brand ambassador. * Always know what events and activities are on the day's schedule. What we need from you? * Bachelor's degree in hospitality or related field. * Must be fluent in local language and English, additional languages will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us * Room for professional growth in one of the largest hospitality companies. * Training programmes and access to IHG's training tool. * Uniform and laundry service. * Meals whilst on duty. * Cool work environment and lots of fun

Los Monteros Marbella Hotel & Spa

Accounting Clerk

POSITION SUMMARY Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Hotel Arts Barcelona

Assistant Restaurant Manager

JOB SUMMARY Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Hotel Arts Barcelona

IT Coordinator (Part-time) / Kimpton Vividora Barcelona

What's the Job? As IT Coordinator (Part-time) you'll ensure our computers are installed properly, working efficiently and that system security measures are in place. You'll also install new systems to improve hotel always following standards and guidelines and make sure your teams have the tools and resources they need to work well. Your day-to-day * As primary contact for servicing the computer hardware you'll manage and monitor all computer hardware and make systems are installed properly and working efficiently. * Ensure all hotel policies and information security comply with standards. * Maintain an up-to-date list of all computer hardware and software at hotel. * Ensure that all computer media saves, and back-ups are completed, documented and stored per specifications. * Control security for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the security specification as described in the security system. * Administer all user ID's, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries under the supervision of the IT Leader. * Provide recommendation and drive results to ensures that hotel has appropriate technology roadmap to meet short-term and long-terms needs. What we need from you * Availability for a part-time work. * Diploma or Degree in Computer Science, IT or related field. * +2 years' related experience or with computer set-up and troubleshooting. * Must be fluent in Spanish and English. * Strong analytical and problem-solving skills. * Working knowledge of networks and operating systems and databases. * Proactive, positive, energetic, dynamic, empathetic, team-oriented, and committed to delivering high-quality IT solutions. * Opera PMS knowledge will be valuable What to expect from us * Discounted international room rates. * Meals whilst on duty. * Private health insurance discount. * Kimpton Benefits: our platform with exclusive discounts for employees. * Room for professional growth in one of the largest hospitality companies. * Training programmes and access to IHG's training tool. * Cool work environment and lots of fun

Kimpton Vividora Barcelona

Assistant to General Manager Internship / Kimpton Vividora Barcelona

What's the internship? Take a big leap in your professional career. We are looking for an Assistant to the General Manager Trainee who is ready to step up and support leadership in maximizing financial profitability, driving people development, and empowering our team to create memorable guest experiences. Your day-to-day * Act as the trusted support to the General Manager, managing calendars, meetings, travel arrangements, and correspondence while ensuring effective communication across all hotel departments. * Serve as a liaison between the General Manager, hotel staff, guests, and external stakeholders. * Support the General Manager on various projects, ensuring deadlines are met and objectives achieved. * Coordinate meetings as required, including organizing and attending the weeklies meetings. * Draft responses to guest questionnaires, concerns, complaints, and other correspondence for the General Manager's approval. * Prepare complimentary forms, upgrade requests, and gift vouchers as needed. * Understand the responsibilities of all hotel departments and collaborate closely with them. * Handle sensitive information with the utmost discretion, maintaining confidentiality at all times. * Demonstrate a professional attitude and behavior at all times. What we need from you * Currently studying a bachelor's degree in Business Administration or a related field. * Possibility to sign an internship agreement with your school for a minimum of 5 months. * Previous hotel knowledge or experience in hospitality will be valuable. * Must be fluent in Spanish and English. * Proactive, positive, energetic, team-oriented and eager to grow in a leadership role. What to expect from us * Economic compensation. * Training programmes and access to IHG's training tool. * Meals included on shift. * Cool environment and lots of fun

Kimpton Vividora Barcelona

Málaga, España

Reservation & Revenue Trainee

KIMPTON LOS MONTEROS MARBELLA is an ode to the Mediterranean, a tribute experience to the golden years of Marbella in the 70's with 195 rooms and suites, different gastronomic spaces, swimming pool, spa, sports areas and the most beautiful views of the coast. A hotel that works the ultimate expression of iconic luxury from the warmth and connection of the Kimpton brand in the premier area of Marbella. At Kimpton you can: Be yourself: Be yourself, bring your real self, your best version. Bring your experiences, your personality, your qualities, your creativity. With these ingredients is how you will get to customize the stay of our guests. Lead Youserlf: We trust you to give your best, take the initiative, do the right thing when no one is supervising, find creative ways to surprise our guests and colleagues. We support you in your growth and continuous improvement. Make it count: Why not improve the lives of those around us? Yours and our guests'. We care about both of you and that's why we look for every opportunity to create personalized experiences (Kimpton Moment) for both of you. That passion is what makes the work meaningful. What you do matters to us. You matter. Working at Kimpton is not just work, and it's certainly not like working anywhere else. We value the innovation, creativity, passion and personality of each team member; we want everyone to be and feel who they really are. What's the internship? As Reservation & Revenuein training, you will provide guests with accurate information about rates, availability and hotel services, managing and confirming their reservations to ensure a smooth and satisfying experience throughout the process. In addition, you will learn how to maximise hotel revenue through data analysis and price management. You will develop a global view of the market, demand and guest behaviour. Your day-to-day Providing customer service by telephone or email Responding to enquiries about hotel services, amenities, the surrounding area and other general information Assisting guests with special requests Maintaining records of reservations and cancellations Monitoring daily online prices to ensure they are in line with the pricing strategy Monitor market developments and the competition Regularly monitor the competition, keep up to date with the local market and trends in the main source markets Create and update the events calendar, recognising the importance of these events. What we need from you? Bachelor's degree in hospitality or related field Must be fluent in local language and English, additional languages will be highly valuable. Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us Room for professional growth in one of the largest hospitality companies. Training programmes and access to IHG's training tool. Uniform service. Meals whilst on duty. Cool work environment and lots of fun

Los Monteros Marbella Hotel & Spa