17 Ofertas de trabajo de administrativ

F&B Call Center Coordinator / Four Seasons Hotel Madrid

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role We are seeking a highly organized and service-driven F&B Call Agent to support the operational and administrative needs of the restaurant. This role plays a key part in ensuring smooth internal communication, guest satisfaction, and the coordination of group events—at Dani Brasserie. The ideal candidate has a passion for hospitality and consistently goes above and beyond to elevate the guest experience. What you will do • Answer and manage incoming telephone calls related to the F&B department, providing prompt, accurate, and courteous service. • Reconfirm guest reservations for all F&B outlets, ensuring all details are correct and special requests are noted and communicated. • Manage the F&B department email inbox: handle guest inquiries, provide information, and coordinate with internal departments as needed. • Prepare and send proposals for group bookings at Dani Brasserie, tailoring responses to guest needs and expectations. • Coordinate group bookings at Dani Brasserie, including: Creating and maintaining detailed event orders (BEOs/minutas). Communicating dietary restrictions and guest preferences to the culinary team. Acting as the liaison between service, kitchen, and events teams to ensure flawless execution. • Perform proactive tasks to enhance the overall guest experience by anticipating needs, offering personalized touches, and delivering thoughtful service that exceeds expectations. • Support the wider F&B team with administrative duties and special projects. • Provide support to the host/hostess team on the floor as needed. What you bring • Previous experience in luxury hospitality, ideally in F&B coordination, events, or guest relations. • Exceptional written and verbal communication skills in English and Spanish (additional languages a plus). • Strong attention to detail, time management, and problem-solving abilities. • Proficiency in Microsoft Office Suite and experience with hotel/restaurant systems (e.g., Opera, SevenRooms, OpenTable, Canva). • A passion for delivering outstanding service and creating memorable guest experiences. What we offer Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort. Complimentary Dry Cleaning for Employee Uniforms. Complimentary Employee Meals. 50 days of vacation per year. Day of the birthday free. Private medical insurance.

RECEPCIONISTA

En SH HOTELES queremos que seas parte de nuestra cadena hotelera uniéndote a nuestro equipo en la nueva apertura de SH JÁVEA como RECEPCIONISTA y comenzando a formar parte de una empresa líder y en expansión. Abrimos próximamente un hotel de 4 estrellas en Jávea, diseñado para ofrecer experiencias únicas a nuestros huéspedes en un entorno moderno, elegante y con un alto estándar de servicio. ¿ Te gusta el servicio al cliente y disfrutas trabajando en un entorno único y exclusivo? ¿Te apasiona el mundo hotelero? ¡Pues echa un vistazo a lo que tenemos para ti! ** Tendrás la oportunidad de mostrar tus COMPETENCIAS en: Realizar las tareas de check-in y check-out garantizando una atención ágil y cordial. Gestionar reservas, cancelaciones y modificaciones en el sistema de gestión hotelera (PMS). Atender consultas y solicitudes de clientes, tanto presenciales como telefónicas y vía correo electrónico. Proporcionar información sobre los servicios del hotel y la oferta turística de la zona. Resolver incidencias de manera profesional, coordinando con los diferentes departamentos. Asegurar el cumplimiento de los estándares de calidad y protocolos internos del hotel. Tareas administrativas propias de la recepción (cajas, cuadre de producciones de los diferentes departamentos). Interacción con el resto de departamentos del establecimiento. ** Para agradecer tu compromiso te OFRECEMOS : Incorporación inmediata a una empresa líder y en expansión, en un establecimiento NUEVO con alto nivel de servicio. Contratación INICIAL de duración INDEFINIDA o Fija Discontinua. Jornada COMPLETA, CONTINUADA y ROTATIVA (mañana-tarde-noche). O turno fijo de noche. Descanso semanal de 2 días continuados. Servicio Comedor de Personal. Cobra cuando quieras con PAYFLOW. Formación continua y oportunidades de desarrollo profesional. Buen ambiente de trabajo en un equipo dinámico, multicultural, con mentalidad proactiva y que cuenta con grandes profesionales que te permitirán estar al día en las nuevas tendencias de tu área y sector. Beneficios de empleados/as en nuestros establecimientos.

ADMINISTRATIVO/A

En SH HOTELES queremos que seas parte de nuestra cadena hotelera uniéndote a nuestro equipo de OFICINAS CENTRALES como ADMINISTRATIVO/A y comenzando a formar parte de una empresa líder y en expansión. ¿Tienes experiencia, compromiso y disfrutas trabajando para un entorno único y exclusivo vinculado a la hospitalidad? ¡Pues echa un vistazo a lo que tenemos para ti! Formarás parte del equipo de administración y finanzas, colaborando estrechamente con otros departamentos operativos para garantizar una gestión eficiente de los recursos y el cumplimiento de los procedimientos contables del hotel. ** Tendrás la oportunidad de mostrar tus COMPETENCIAS en: Control, introducción en sistema y registro de albaranes, facturas y pagos a proveedores. Gestión de inventarios. Registrar y conciliar transacciones financieras de ingresos y gastos. Registro de apuntes de gestión mensual. Apoyo en la elaboración de cierres contables. Control y cuadre de cuentas. Seguimiento de incidencias y reclamaciones con proveedores. Archivo y organización de documentos. Cumplimiento de normativas fiscales y contables aplicables al sector. ** Para agradecer tu compromiso te OFRECEMOS: Incorporación inmediata a una empresa líder y en expansión. Contratación Indefinida. Jornada COMPLETA con horario de 9:00 hs. a 18:00 hs. de lunes a jueves. E intensiva de 8:30 hs a 14:30 hs. los viernes. Cobra cuando quieras con PAYFLOW. Formación continua y oportunidades de desarrollo profesional. Buen ambiente de trabajo en un equipo dinámico, multicultural, con mentalidad proactiva y que cuenta con grandes profesionales del sector hotelero que te permitirán estar al día en las nuevas tendencias de tu área y sector. Beneficios de empleados/as en nuestros establecimientos.

Administrativo/a RRHH

Desde Mercer Hoteles estamos precisando incorporar un/a administrativo/a de RRHH para sustitución de baja por maternidad . Las funciones a desarrollar: - Selección de personal (publicación de ofertas, criba curricular, entrevistas, etc.) - Atención y gestión diaria a los trabajadores (consultas, variaciones de datos, etc.) - Gestión documental del departamento - Gestionar con gestoría externa las altas, bajas y variaciones de los trabajadores - Revisión mensual de las nóminas e imputación de costes - Control diario de absentismo y vacaciones del personal Requisitos: - Experiencia previa en posición similar de al menos 3 años - Residencia en Sabadell o alrededores - Formación académica en el área de RRHH ¿Qué ofrecemos? - Contrato por sustitución de maternidad - Horario de mañana de Lunes a Viernes de 08:00-15:00 - Salario según convenio

Front Office Internship

Join the Secrets Lanzarote Resort & Spa team as a Front Office Intern! Are you passionate about hospitality and dream of being part of a luxury hotel? At Secrets Lanzarote Resort & Spa , we are looking for a Front Office Intern. Learn and develop your skills in a dynamic environment, providing exceptional service to our guests. Main responsibilities: • Welcome guests, check them in and out, following the hotel's quality standards. • Handle customer requests and inquiries, ensuring their satisfaction at all times. • Assist in managing and updating reservations in the hotel management system (PMS). • Support incident resolution and ensure customer satisfaction. • Collaborate with other departments to ensure a smooth and memorable experience for guests. • Perform administrative tasks related to the front desk, such as managing correspondence and daily reports.

Funciones del puesto: Facturación (cierre de PMs) Contabilidad (apoyo) Cargos en Opera Revisión de comisiones de agencias Depósitos Liquidaciones de créditos Requisitos: Experiencia o formación en hoteles (administración, recepción o comercial) Años y áreas de experiencia profesional: 1 año en hoteles en las áreas de administración, recepción o comercial Idiomas: idioma y nivel. Inglés B2. Tendrá que hablar y sobre todo intercambiar correos con clientes extranjeros. Informática: Excel y se valorará positivamente que conozca programas de contabilidad o PMS como Opera

5* Reservation trainee

Would you like to start your career in the hotel industry? At Grand Hotel Central we are looking for an enthusiastic/a intern to join our Reservations Department.What you will do:• Assist in managing individual reservations, ensuring an exceptional experience for our guests.• Answering customer inquiries by phone and email.• Update and maintain the reservation database.• Collaborate with other departments to ensure customer satisfaction.• Participate in special projects and administrative tasks of the department.

Management Trainee

Company Description About Us 🏨 Mondrian & Hyde Ibiza ¡Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza! Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views. Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches. Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed. The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo. Job Description What you’ll do… Administrative Support: Assist in administrative tasks such as scheduling meetings, managing emails, and handling phone calls for the Director General. Documentation and Filing: Maintain organized records and files, including correspondence, reports, and other documents. Guest Relations: Greet guests, handle inquiries, and assist with guest services as needed, ensuring a positive guest experience. Assistance in Operations: Provide support in various operational areas such as front desk assistance, inventory management, and liaising with different departments. Data Entry and Analysis: Assist in data entry tasks and basic data analysis to support decision-making processes. Event Coordination: Help in organizing events, meetings, and conferences, including logistics and coordination of participants. General Office Assistance: Provide general assistance to the Director General and other staff members as required, including running errands and performing miscellaneous tasks. Qualifications What we are looking for: EU Nationality is required. Fluent English and Spanish. Other Languages is a plus. Enrollment in a Hospitality Management or Related Program: Currently pursuing a degree in Hospitality Management, Business Administration, or a related field. Basic Communication Skills: Good verbal and written communication skills to interact professionally with colleagues and guests. Organizational Skills: Ability to manage multiple tasks efficiently, prioritize workload, and meet deadlines. Attention to Detail: Strong attention to detail to ensure accuracy in administrative tasks and data entry. Team Player Attitude: Willingness to collaborate with team members and assist in various tasks as needed. Computer Literacy: Proficiency in Microsoft Office applications (Word, Excel, Outlook) and willingness to learn new software as needed. Customer Service Orientation: Desire to provide excellent customer service and contribute to a positive guest experience. Additional Information What’s in it for you…🎯 A competitive package and plenty of development opportunities. Accommodation included. Lunch is served daily at the in-house restaurant. Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments. Join an innovative and fast-growing international group committed not only to building new hotels but also to building a global brand. The opportunity to challenge the norm and work in a creative and rewarding environment. Be part of a team passionate about creating great hotel experiences and building a portfolio of brands. Great discounts at all Ennismore hotels and special discounts at numerous island businesses. Free subscriptions to Canva and Podimo. Activities to build an amazing team of students. Regular team meetings, from our team-building activities to our end-of-season super party; We work hard, but we know how to have fun!

Conference Concierge Internship

CONFERENCE CONCIERGE (EVENTS OPERATIONAL): this position acts as liaison between the Catering/Conference Services Department and the meeting planner and conference guests to ensure that their needs have been met or exceeded at all times. Ensure that the standards of excellence for meetings, banquets and all other catered affairs in private function rooms are followed, using his/her own judgement with regard to guest requests to ensure complete satisfaction. Attend all preconference meetings and the daily catering meeting and checks on accuracy of function space for the day. Revises the daily agenda of the group and checks all meeting rooms. CONFERENCE & CATERING (EVENTS ADMINISTRATIVE): Work closely with Meeting Planners and Hotel staff in providing proper information about the event. Oversee all assigned group functions when they are in-house. Assist the Conference Manager on ensuring accurate tracking of quarterly booking goals on a weekly basis. Work with ADOCCS to ensure that booking guidelines are followed, and that all catering leaders are maximizing space and revenue through daily Line-up and review of all tentative business. Attend regularly on the daily menu reading to ensure operational alignment of all attending departments for next day’s events. Assist coordinate action steps to fill the voids through direct mail, promotions, telephone blitzes, special packages, etc.

DIRECTOR/A PARA RESTAURANTE COSMOPOLITA EN MADRID

Restaurante cosmopolita, dirigido a un público urbano, moderno y abierto a nuevas experiencias, busca incorporar un/a Director/a de Restauración. Su propuesta combina cocina creativa, coctelería de autor y un diseño escénico inmersivo que lo convierte en un espacio único. Funciones principales: Dirección integral de la operativa del restaurante, asegurando la excelencia en cada turno de servicio. Coordinación y desarrollo de un equipo humano de más de 30 personas, promoviendo la motivación y el buen ambiente de trabajo. Gestión económica y administrativa: control de ventas, costes, escandallos y planificación de recursos. Control y trazabilidad de invitaciones, así como de la gestión de stock de bebidas en coordinación con el área de almacén. Garantizar un servicio dinámico y adaptado a un cliente internacional que busca experiencias memorables. Coordinación con marketing y eventos para potenciar la imagen del restaurante y reforzar su posicionamiento como referente de la restauración experiencial en Madrid. Requisitos mínimos Experiencia previa como Gerente o Director/a en restauración, ocio nocturno con propuesta gastronómica, restaurantes temáticos o espacios de entretenimiento con servicio de cenas. Capacidad demostrada de gestión, negociación y supervisión, con experiencia liderando equipos de más de 25 personas. Experiencia en la gestión de eventos y programación de música en directo, con capacidad para coordinar tanto la logística como la interacción con artistas y proveedores externos. Trayectoria en entornos con clientela internacional y propuestas experienciales o escénicas. Conocimiento sólido en gestión operativa, planificación y control de la cuenta de resultados. Nivel inglés medio. Disponibilidad para realizar jornadas con cierres hasta las 02:30h. Condiciones del puesto Retribución competitiva, con un esquema de incentivos a partir de los primeros meses de incorporación. Jornada completa, con 2 días libres consecutivos. Plaza de garaje incluida. Posibilidad de crecimiento dentro del Grupo, participando en futuras aperturas y nuevos proyectos. Un reto ideal para un/a profesional con visión estratégica, que quiera liderar un proyecto de restauración temática con un alto componente escénico, gastronómico y de entretenimiento, consolidando su carrera en un entorno innovador y de gran proyección.

Talent Acquisition Coordinator- Four Seasons Hotel Madrid

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role At Four Seasons Hotel Madrid we are looking for a dynamic Talent Acquisition Coordinator to join our team! This position will be based in Madrid and will support Talent Acquisition for both Four Season Hotel Madrid and Four Seasons Resort Mallorca at Formentor. The Talent Acquisition Coordinator is responsible for providing operational and administrative support to recruitment and selection processes, ensuring a positive experience for candidates. She/he will efficiently coordinate interviews, tracking feedback, maintaining talent management systems and being fully responsible for the internship programs. What you will do Assist the Talent Acquisition Assistant Manager with the full-cycle recruitment of line staff positions. Posting job requisitions on various job boards (Workday, InfoJobs, school portals), as well as promoting job openings on LinkedIn Manage the hotel internship program, including selection of candidates, administration of agreements with universities, participation in campus recruitment, and enhancing the interns’ experience through events and performance follow-up. Collaborate with hiring managers to understand job requirements and support the screening process. Conduct structured interviews with candidates, evaluate their qualifications and fit for the role, and accurately complete the interview guide. Coordinate and schedule interviews between candidates and hiring managers, ensuring all parties are informed and prepared. Manage candidate communications, providing timely updates and answering queries. Maintain applicant tracking systems with accurate and up-to-date candidate information. Support recruitment marketing efforts, including Bootcamps, Talent Days, campus recruitment programs, and employer branding initiatives. Ensure compliance with company policies and legal requirements throughout the recruitment process. Continuously improve recruitment processes by providing feedback and suggesting enhancements. Participate in other Talent Acquisition projects, as well as other People & Culture related tasks, as needed. What you bring Proven experience of at least 1 year supporting high-volume recruitment processes, preferably in a luxury hotel or resort. Excellent communication and interpersonal skills; ability to work closely with managers and communicate clearly and effectively with candidates. Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Previous experience using Workday is desirable, as well as job boards such as Infojobs. Proactive attitude and problem-solving skills to streamline recruitment processes. Basic knowledge of employment laws and best practices in recruitment. Bachelor’s degree in Human Resources, Business Administration, or related field preferred. Experience managing internship programs, university relations, or campus recruiting is a plus. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Fluency in Spanish and English is required fir this position. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 22 business days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals.

MAÎTRE PARA RESTAURANTE MULTIESPACIOS EN FUENGIROLA

En nuestro espacio multiespacios de Fuengirola, buscamos un/a Maître que se incorpore a un proyecto estable y en pleno desarrollo. La posición está orientada a liderar el servicio a la carta y la coordinación de eventos privados y corporativos, con una media de 170 comensales por servicio y un equipo de 20 personas a su cargo. Responsabilidades principales: Organización y supervisión del servicio en sala. Coordinación de eventos (familiares, corporativos y sociales), en colaboración con el equipo de cocina y reservas. Gestión de equipos multiculturales, fomentando la coordinación y el buen clima laboral. Elaboración de cuadrantes y planificación de turnos. Control de inventarios y gestión de pedidos vinculados a sala. Aperturas y cierres de turno, con control operativo y administrativo. Uso y supervisión de herramientas digitales de gestión (reservas, ventas, cuadrantes, control de stock). Garantizar la calidad del servicio y la satisfacción de los clientes. Requisitos: Mínimo 3 años de experiencia en un puesto de Maître o similar en restaurantes con volumen medio/alto de comensales. Experiencia demostrada en organización y supervisión de eventos. Capacidad para liderar y motivar equipos diversos. Habilidades organizativas, comunicación efectiva y orientación al detalle. Dominio de herramientas digitales aplicadas a la gestión de sala. Perfil orientado a un proyecto de desarrollo profesional a largo plazo. Ofrecemos: Incorporación a un proyecto estable con visión de futuro. Contrato indefinido previo periodo de prueba Equipo consolidado y en crecimiento. Jornada completa con contrato indefinido tras periodo de prueba. Salario competitivo acorde a la experiencia.