Ofertas
    Provincia

    33 Ofertas de trabajo de guest service en Barcelona

    12
    W Barcelonaicono nueva oferta hosteleo

    Accounting Clerk (W Barcelona)

    Accounting Clerk (W Barcelona)_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    POSITION SUMMARY Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    W Barcelona
    W Barcelona

    Reservations Agent (W Barcelona)

    Reservations Agent (W Barcelona)_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    W Barcelona
    Global Career Bridge

    Paid J-1 Internship/Trainee Program in Duck, NC ($16-20/H) / Program Fees Covered by Host Company

    Paid J-1 Internship/Trainee Program in Duck, NC ($16-20/H) / Program Fees Covered by Host Company_hosco
    JORNADA: Por definir
    SALARIO: $16–$20 depending on position and property

    Eligibility Notice: We are only accepting candidates who are citizens or legal residents of a European Union country. Applications from non-EU candidates cannot be considered for this program. About the Program The J-1 Visa Internship & Trainee Program allows international hospitality and culinary talent to gain professional experience in the United States while improving English and experiencing American culture. Program Options J-1 Internship (3-month & 6-month contract): For current students or recent graduates (within 12 months) in hospitality, tourism, or culinary programs. J-1 Trainee (6-month contract only) : For young professionals with a degree + 1 year of experience, OR 5 years of experience in hospitality or culinary field Programs are full-time, 3 or 6 months and follow a structured training plan approved by a U.S. Department of State–designated J1 Visa Sponsor. Host Company Overview Coastal Provisions Inc. is recruiting J-1 Interns and Trainees for our partner restaurants and hospitality venues located in the beautiful beach town of Duck, North Carolina. Our group includes three well-established restaurants and two popular outdoor music venues, offering participants a unique opportunity to develop advanced hospitality skills in a vibrant, high-demand seasonal market. Participants gain hands-on experience in: Culinary operations Food & Beverage service Guest interaction High-Volume restaurant management The Outer Banks is one of the most popular coastal destinations in the U.S. making it an exceptional environment for those seeking to learn, grow, and build strong skills in the hospitality industry. Position Overview Available training areas include: • Culinary Arts • Food & Beverage Service Food Runner Host This position offers hands-on experience in both kitchen operations and guest-facing interactions in a fast-paced, high-volume beach-town restaurant. Culinary Intern or Trainee - Kitchen Operations Includes Learning kitchen workflow and station operations (prep-to-plate process, timing, communication, and prioritization) under direct supervision. Applying proper culinary techniques (knife skills, cooking methods, portion control, mise en place, and safe equipment use) with progressive skill development. Food safety and sanitation training in accordance with U.S. standards (handwashing, cross-contamination prevention, temperature control, labeling/storage, and allergen awareness). Daily prep and station organization training (par levels, recipe adherence, production planning, and efficient station setup). Quality and presentation standards training (plating guidelines, consistency checks, and corrective feedback to improve product execution). Maintaining a clean and efficient work area as part of operational training (clean-as-you-go methods, safe storage, and end-of-shift station breakdown). Ongoing performance feedback and evaluation through supervisor check-ins and skills assessments (speed, accuracy, safety, and quality). FOH Restaurant Service Intern or Training Includes Guest reception and seating process training (greeting standards, waitlist management, seating rotation, and table-turn strategy) under supervision. Service flow and communication training between front-of-house and kitchen (ticket awareness, timing coordination, handling special requests, and basic expediting support). Food running and delivery standards training (tray handling, order accuracy, table positioning, guest interaction standards, and professionalism during peak periods). Menu knowledge and guest support training (describing key menu items, responding to basic questions, and escalating issues appropriately). Service organization and hospitality standards (maintaining an orderly dining room, supporting team coordination, and ensuring timely guest service). Ongoing feedback and evaluation via observation, coaching, and performance reviews (accuracy, pace, communication, and guest service quality). This role requires strong teamwork, efficiency, and a positive attitude in both BOH and FOH settings. Shifts are typically 7–9 hours , and students support restaurant operations throughout the 3- or 6-month season . Compensation and Benefits Hourly Pay: $16–$20 depending on position and property Participants receive structured training in: • High-volume service during peak tourism season • Fast-paced kitchen and dining environments • Interaction with diverse guests from the U.S. and abroad • Team-oriented work cultures • Real-world culinary and hospitality skills Program Costs & What’s Covered Covered by the Host Employer: • J-1 program and sponsorship fees with mandatory health insurance. • DS-2019 form and DS7002 training plan The host company in the United States is covering the full cost of the J-1 Visa program with insurance, which typically ranges between USD 3,500 and USD 4,500 , depending on the program duration. While in the United States, the Participant will receive a salary (stipend) paid weekly or bi-weekly. This is a cultural exchange program , not a standard employment program. The stipend is intended to allow the Participant to support themselves during the program, experience American culture, build their professional network, and explore the United States. Participant is responsible for: For Participants who hold a valid passport issued by a member state of the European Union, the following application fee structure applies: A USD 500 application fee, payable in two installments: USD 50 (non-refundable) due upon submission of the completed application (application confirmation and identity verification via Stripe); and USD 450 due after the Participant has successfully completed the interview, been accepted by a host company, and confirmed their intention to accept the Job Offer (“placement confirmation”). Once the USD 450 installment has been paid and the Participant has accepted a Job Offer from a host company, the full USD 500 application fee becomes non-refundable . If, for any reason, we are not able to successfully match the Participant with a host company within three (3) months of receiving the completed application and the initial USD 50 payment, the remaining USD 450 portion of the application fee will not be invoiced , and the Participant will have the option to change the placement location so that we may present their profile to another group of employers. • SEVIS fee (220USD) • U.S. visa fee (185USD) • Round-trip airfare • Housing costs during the program (pre-arranged options available) These costs (Visa fee, SEVIS, airfare, housing) are paid later in the process, only after your application has been accepted and processed by the accredited J-1 Visa Sponsor and you receive clear payment instructions. Please do not book your flight or make any non-refundable travel arrangements before your J-1 visa has been approved during your interview at the U.S. Consulate. No additional program fees are charged by Global Career Bridge or the host company. Additional Support Provided • Pre-arranged shared housing options (rent paid by participant) • Airport pick-up or arrival assistance • SEVIS registration and check-in guidance • Social Security Number application assistance • Local orientation (banking, transportation, SIM cards, shopping) • Multicultural work environment • Ongoing support throughout the program Pay: $16–$20 per hour About Global Career Bridge Global Career Bridge (GCB) connects European hospitality and culinary students, graduates, and young professionals with paid internships, traineeships, and seasonal J-1 programs in top U.S. hotels, resorts, and restaurants. We work with accredited J-1 Visa Sponsors and trusted employers to provide structured training, visa support, and ongoing guidance.

    Global Career Bridge
    Sofitel Barcelona Skipper

    F&B OPERATIONS MANAGER

    F&B OPERATIONS MANAGER_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Descripción de la empresa Upscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. Descripción del empleo El Food & Beverage Operations Manager es responsable de la gestión operativa diaria de los principales puntos de Alimentos y Bebidas que incluyen desayunos, restaurante, bares, room service y rooftoop. Además, colabora en la coordinación de banquetes según las necesidades operativas. Su misión principal es garantizar una experiencia excepcional para los huéspedes, manteniendo altos estándares de calidad y servicio, y optimizando la eficiencia y rentabilidad de las operaciones. Trabajará estrechamente con el F&B Director para implementar estrategias que promuevan el crecimiento del departamento y la satisfacción del cliente. Reportando al F&B Director, estas son las responsabilidades y funciones a título enunciativo, pero no limitativo: Supervisión de Operaciones: Gestionar las operaciones diarias de todos los puntos de venta de Alimentos y Bebidas, asegurando que se cumplan los estándares de calidad y servicio. Asegurar el adecuado funcionamiento del Room Service y el servicio de banquetes, coordinando con otros departamentos para una entrega exitosa. Monitorear la limpieza y presentación de las áreas de servicio, garantizando el cumplimiento de las normas de seguridad e higiene. Gestión de Personal: Supervisar, formar y motivar al equipo de F&B para asegurar un servicio excepcional y un ambiente de trabajo positivo. Asistir en la selección y contratación de nuevos miembros del equipo, así como en la evaluación de su desempeño. Colaborar en implementar programas de capacitación continua para desarrollar las habilidades del equipo y mantener los estándares de servicio de lujo. Control de Costos y Rentabilidad: Colaborar con el F&B Director para desarrollar y controlar presupuestos, forecast y objetivos financieros del departamento. Monitorear los costes operativos y los márgenes de rentabilidad, implementando acciones correctivas cuando sea necesario. Gestionar eficientemente el inventario y controlar el uso de productos para evitar el desperdicio Atención y Experiencia del Cliente: Asegurar que cada huésped reciba un servicio personalizado y atento, anticipándose a sus necesidades y superando sus expectativas. Resolver las quejas y solicitudes de los clientes de manera oportuna y profesional, buscando siempre mejorar la experiencia del huésped. Recopilar feedback de los clientes para identificar áreas de mejora y ajustar los servicios de F&B en consecuencia. Implementación de Estrategias de Venta y Promociones: Asistir al F&B Director en la implementación de promociones de F&B en colaboración con el equipo de marketing para maximizar la rentabilidad. Promover activamente las instalaciones y servicios del hotel entre los huéspedes, fomentando las ventas adicionales y mejorando la experiencia del cliente. Colaboración Interdepartamental: Mantener una comunicación constante con otros departamentos (como cocina, recepción y ventas) para coordinar y mejorar la experiencia integral de los huéspedes. Apoyar en la organización y ejecución de eventos y banquetes, asegurando que se cumplan las expectativas de los clientes y se respete el cronograma. Cooperación y comunicación con todos los departamentos del hotel, mediante reuniones y comunicados internos cuando sea necesario. Requisitos Experiencia mínima entre 3 y 5 años en hoteles de similares características. Grado de Administración Hotelera, ADE o afines. Dominar el idioma español e inglés (nivel avanzado), contar con un tercer idioma francés (se valora). Conocimiento en gestión operativa y financiera de F&B, control de costes, inventario y análisis de rentabilidad. Fuerte enfoque en el servicio al cliente. Habilidad de anticiparse a las necesidades de una clientela exigente y crear experiencias memorables. Flexibilidad para trabajar en horarios rotativos, incluyendo fines de semana y festivos. Habilidades sociales y de liderazgo. Información adicional ¿Qué ofrecemos? Beneficios exclusivos en hoteles del grupo Accor en todo el mundo, para que disfrutes de experiencias únicas dentro de nuestra red internacional. Retribución flexible con opciones como restaurante, transporte y mutua privada. Parking para bicicletas y patinetes , con punto de carga. Programa de referidos. Un entorno de trabajo dinámico, multicultural y motivador , rodeado de profesionales apasionados por la hospitalidad de lujo. Oportunidades de desarrollo profesional , tanto dentro de la propiedad como en otros hoteles de la marca en cualquier parte del mundo. Formación continua a través de nuestra plataforma Learn Your Way , diseñada para impulsar tu talento y tu crecimiento profesional. Contrato indefinido.

    Sofitel Barcelona Skipper
    Hotel Arts Barcelona

    Front Desk Supervisor

    Front Desk Supervisor_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Hotel Arts Barcelona
    W Barcelona

    Welcome Ambassador (temporal)

    Welcome Ambassador (temporal)_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    POSITION SUMMARY Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    W Barcelona
    Hotel Arts Barcelona

    Assistant Manager Housekeeping

    Assistant Manager Housekeeping_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets • Ensures knowledge and understanding of OSHA regulations are up to date. • Oversees all lost and found procedures. • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. • Inventories stock to ensure adequate supplies. • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. • Works effectively with the Engineering department on guest room maintenance needs. • Understands and complies with loss prevention policies and procedures. • Ensures all employees have proper supplies, equipment and uniforms. • Assists in supervising an effective inspection program for all guestrooms and public space. • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. • Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. • Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Assists in the review of comment cards and guest satisfaction results with employees. • Sets a positive example for guest relations. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Hotel Arts Barcelona
    Hotel Arts Barcelona

    Culinary Assistant Administrative

    Culinary Assistant Administrative_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    POSITION SUMMARY Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Hotel Arts Barcelona
    Global Career Bridge

    Paid J-1 Internship/Trainee Program in Miami, FL ($16–$25/h) | Program Fees Covered by Host Company

    Paid J-1 Internship/Trainee Program in Miami, FL ($16–$25/h) | Program Fees Covered by Host Company_hosco
    JORNADA: Por definir
    SALARIO: $16–$25/h

    Please note: We are only accepting candidates who are citizens or legal residents of a European Union country. Applications from non-EU candidates cannot be considered for this program. About the Program The J-1 Visa Internship & Trainee Program allows international hospitality and culinary talent to gain professional experience in the United States while improving English and experiencing American culture. J-1 Internship: For current students or recent graduates (within 12 months) in hospitality, tourism, or culinary programs. J-1 Trainee: For young professionals with a degree + 1 year of experience, or 5 years of experience in the field. Programs are full-time, 6–12 months and follow a structured training plan approved by a U.S. Department of State–designated J1 Visa Sponsor. Position Overview Global Career Bridge is recruiting J-1 Interns and Trainees for partner 4- and 5-star hotels, resorts, and restaurants in Miami and Fort Lauderdale, Florida. Available training areas include: • Culinary Arts • Food & Beverage Service • Rooms Division • Front Office / Guest Relations • Hospitality Rotational Programs You will train across key operational departments, learn U.S. hospitality standards, and gain hands-on experience in one of the most competitive and international tourism markets. Compensation and Benefits • Hourly pay: $16–$25 depending on position and property • 6–12 months of structured training in a luxury hotel or resort • International exposure and strong CV enhancement • Cultural immersion in Miami, one of the world’s top tourism destinations • Work with multicultural teams and improve English fluency Program Costs & What’s Covered Covered by the Host Employer: • J-1 program and sponsorship fees with mandatory health insurance (value between 3,500 and 4,500 USD depending on program duration) • DS-2019 form and training plan support Participant is responsible for: For Participants who hold a valid passport issued by a member state of the European Union, the following application fee structure applies: A USD 500 application fee, payable in two instalments: USD 50 (non-refundable) due upon submission of the completed application (application confirmation and identity verification via Stripe); and USD 450 due after the Participant has successfully completed the interview, been accepted by a host company, and confirmed their intention to accept the Job Offer (“placement confirmation”). Once the USD 450 instalment has been paid and the Participant has accepted a Job Offer from a host company, the full USD 500 application fee is non-refundable. If, for any reason, we are not able to successfully match the Participant with a host company within three (3) months of receiving the completed application and the initial USD 50 payment, the remaining USD 450 portion of the application fee will not be invoiced, and the Participant will have the option to change the placement location so that we can present their profile to another group of employers. The host company in the United States is covering the cost of the J-1 Visa program with insurance, which typically ranges between USD 3,500 and USD 4,500, depending on the duration of the program. In the United States, the Participant will receive a salary (stipend) paid weekly or bi-weekly. This is a cultural exchange program, not a regular work program. The stipend is intended to help the Participant support themselves during the program, experience American culture, build their professional network, and explore the United States. Other fees covered by the participant at the time of J1 visa application: • SEVIS fee (220USD) • U.S. visa fee (185USD) • Round-trip airfare • Housing costs during the program (pre-arranged options available) These costs (Visa fee, SEVIS, airfare, housing) are paid later in the process, only after your application has been accepted and processed by the accredited J-1 Visa Sponsor and you receive clear payment instructions. Please do not book your flight or make any non-refundable travel arrangements before your J-1 visa has been approved during your interview at the U.S. Consulate. No additional program fees are charged by Global Career Bridge or the host company. Additional Support • Pre-arranged housing options (rent paid by participant) • Airport pick-up or arrival assistance • Support with SEVIS registration and check-in • Guidance with Social Security Number application • Support with Bank account opening • Local orientation (transportation, shopping, banking, SIM cards)

    Global Career Bridge
    Hotel Arts Barcelona

    Camarero/a- Enoteca**

    Camarero/a- Enoteca**_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Hotel Arts Barcelona