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    54 Ofertas de trabajo de office

    12
    Hoscoicono nueva oferta hosteleo

    School Relations Intern

    School Relations Intern_hosco
    JORNADA: Por definir
    SALARIO: 500 EUR

    About Hosco Hosco is the world’s leading hospitality network, connecting top industry players with the best talents in hospitality and tourism. With offices in Barcelona, Geneva, and Dubai, Hosco partners with hundreds of hospitality schools and universities worldwide to help their students and alumni connect with meaningful career opportunities. About the Role We are looking for a School Relations Intern to join our Education Relations team and support ongoing operations with our partner schools. This role is ideal for a proactive, organised, and tech-savvy student who wants to gain hands-on experience in client relations, data operations, and project coordination within an international startup environment. You will play a key role in ensuring the smooth delivery of Hosco services to schools, particularly in areas such as data imports, technical support, reporting, and day-to-day project follow-up . Main Responsibilities School & Data Operations Support the upload and maintenance of student and alumni data from partner schools Coordinate with schools to verify and improve data quality Prepare, check, and track import templates in collaboration with the Data and Tech teams Technical & Platform Support Assist schools with technical questions related to their Career Centres (access, visibility, filters, etc.) Coordinate troubleshooting and follow-ups with the Product and Support teams Help maintain internal documentation and guides for both internal and external users Activity Reporting Contribute to the preparation of bi-annual activity reports for partner schools, summarising key platform usage metrics and engagement insights Collect, check, and organise data from internal dashboards and analytics tools Help update visuals, comments, and school-specific highlights in collaboration with the Education Relations Managers Project Coordination Support the onboarding of new partner schools and assist in the rollout of new features or campaigns Monitor ongoing projects and ensure timely delivery of tasks and updates Participate in internal projects aimed at improving team efficiency and client satisfaction

    Hosco
    The Ritz-Carlton Abama

    Rooms Admin Assistant

    Rooms Admin Assistant_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility where sea, land, and subtropical vegetation blend with architecture inspired by Moorish style. With 462 rooms and suites – spread across the vibrant Citadel and the exclusive Retreat – offering magnificent views of the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. This 5-star resort is an award-winning gastronomic destination, featuring restaurants that range from light and simple cuisine to Michelin-starred fine dining. In addition, it boasts numerous pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. On Abama’s golden sand beach, guests enjoy an exclusive area with complimentary sun loungers and umbrellas. Join our team! …as Rooms Admin at The Ritz-Carlton Abama Resort in Tenerife!! Who we are looking for… Are you passionate about ensuring operational excellence, supporting our Rooms Division team, and delivering flawless administrative coordination? As Rooms Admin , you will play a key role behind the scenes, ensuring that all room-related processes, documentation, and communications flow smoothly. If you are organized, detail-oriented, and thrive in a luxury, fast-paced environment, we would love to meet you! Your responsibilities include… Provide full administrative support to the Rooms Division leadership team (Front Office, Housekeeping, Guest Relations). Manage and maintain departmental documentation, reports, schedules, and operational records. Coordinate internal communications between departments to ensure room readiness and guest satisfaction. Assist with payroll input, attendance tracking, and scheduling updates for Rooms Division teams. Prepare daily, weekly, and monthly operational reports. Support onboarding processes for new employees in the Rooms Division. Ensure compliance with The Ritz-Carlton brand standards in all administrative procedures. Liaise with external suppliers and manage orders for office supplies and departmental needs. Assist with guest inquiries when necessary, ensuring timely and elegant follow-up. Identify opportunities to optimize processes and contribute to continuous improvement. What we expect from you… Previous administrative experience, ideally in hospitality or luxury environments. Strong organizational and multitasking skills. Excellent communication and customer service abilities. Fluency in English and Spanish (additional languages are a plus). Proficiency in Microsoft Office and comfort with digital tools and reporting systems. Ability to maintain discretion and confidentiality. Flexibility, teamwork spirit, and a proactive mindset. Valid work permit in Spain. What we offer… Attractive salary above market standards. Travel worldwide with special rates at over 9,500 Marriott hotels (“Explore Rate”), also for your family, partner, and parents. Enjoy our culinary offerings with 20% discount at our hotels and 50% at the resort. Up to 75% discount on flights to Mainland Spain if you reside in Tenerife. Corporate benefits with discounts on leisure and travel. Special birthday gift. Experience the resort as a guest after one year of service – a unique opportunity! Extra pay. Innovative training programs and professional development opportunities. Growth possibilities within an international company. Complimentary meals in the employee dining room. Uniform and laundry included. Employee celebrations and events: outings, anniversaries, special weeks. Activities to contribute to the community. (All benefit programs and bonuses are subject to internal regulations and applicable tax and social laws. There is no legal entitlement to these programs, and the employer may modify the offer at any time.) Feeling inspired? Apply on MarriottCareers with your documentation. Marriott International is an equal opportunity employer. We believe in diversity and an inclusive culture focused on people. We are committed to not discriminating based on disability, veteran status, or other protected grounds under the law. Across more than 100 award-winning properties worldwide, the Ladies and Gentlemen of The Ritz-Carlton create experiences so exceptional they linger long after the stay. We believe everyone succeeds when empowered to be creative, attentive, and compassionate. Every day we set the standard for unique luxury service and take pride in delivering excellence in care and comfort for our guests. Your role will be to ensure that The Ritz-Carlton “Gold Standards” are upheld with grace and attention every day. These values are the foundation of our culture and the reason The Ritz-Carlton is a global leader in luxury hospitality. As part of our team, you will learn and exemplify our principles, such as the Credo, Employee Promise, and Service Values. By joining The Ritz-Carlton, you become part of Marriott International’s portfolio of brands. Be where you can give your best, start your purpose, belong to an incredible global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    The Ritz-Carlton Abama
    Sercotel Hoteles

    Camarero/a de Pisos para Sercotel Europa en San Sebastian

    Camarero/a de Pisos para Sercotel Europa en San Sebastian_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Localidad: San Sebastián Provincia: Guipúzcoa País: España Perfil: PISOS Nº Vacantes (puestos): 1 Tipo de oferta: ESPECIALISTA Funciones ¿Te gustaría formar parte de una empresa reconocida en el sector hotelero? ¿Te interesa desarrollar tus conocimientos y habilidades en un ambiente dinámico y profesional? Ven a ser parte de nuestro gran equipo de trabajo en la posición de Camarero/a de Pisos para nuestro Sercotel Europa en San Sebastian, donde tus principales funciones serán: - Mantener en perfecto estado de limpieza y orden las habitaciones, así como las áreas comunes del hotel siguiendo los estándares y protocolos de calidad. - Suministrar los dormitorios con los elementos de aseo correspondientes. - Preparar, transportar y recoger los materiales y productos necesarios para la limpieza. - Organización y realización de las tareas en el tiempo establecido. - Atender con máxima diligencia las peticiones o dudas de los huéspedes. Requisitos ¿Qué necesitas para aplicar? - Contar con al menos 1-2 años de experiencia como Camarero/a de Pisos en hoteles. - Idiomas: indispensable castellano (valorable el dominio de otros idiomas como el inglés). - Nivel medio en manejo del Pack Microsoft Office. - Persona dinámica, responsable, con capacidad de trabajar en equipo y alta orientación al cliente. Se ofrece ¿Qué Ofrecemos? - Contrato temporal por sustitución de baja a jornada completa (40 hs). - Turno de mañana de 8 a 16 o de 09 a 17 - Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel - Descuentos Family & friends en hoteles Sercotel - Buen clima laboral e incorporación a un gran equipo. En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos

    Sercotel Hoteles
    Minor Hotels / Southern Europe

    Beca Recepción (Enero) / NH Collection Madrid Suecia

    Beca Recepción (Enero) / NH Collection Madrid Suecia_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    El hotel NH Collection Madrid Suecia, buscamos un practicante para comenzar en enero de 2026, y que quiera iniciar su experiencia laboral en este mundo, con posibilidad posterior de vincularse a la compañia. Las principales funciones serán: • Atender e informar a la clientela sobre las características del hotel y sus diferentes servicios, así como en la realización de pequeños encargos. • Realizar las reservas de la clientela, en función de la política comercial de la cadena y de la disponibilidad y características de las habitaciones, vía telefónica o presencial. • Analizar las incidencias de turnos anteriores, relativas a “check in”, instalaciones del hotel, posibles quejas y/o requerimientos de la clientela. • Verificar el número de habitaciones libres del hotel, cruzando la información de los sistemas de gestión con la documentación disponible relativa a reservas. • Realizar el “check-in” de los clientes/as en el hotel, solicitando la información necesaria en cada caso. • Supervisar los cargos realizados en las cuentas de los clientes/as relativos a alojamiento, consumiciones, teléfono, y servicios del hotel, controlando los saldos excedidos. • Realizar el proceso de “check-out” del cliente/a del hotel, solicitando al mismo la información necesaria en cada caso para ejecutar dicho proceso. • Coordinar la información relativa a la entrada de la clientela habitual en el hotel, entre los distintos departamento implicados. Requisitos: * Formación Académica: - Cursando Diplomatura en Turismo, Grado en Hosteleria y Turismo, o formación similar. * Conocimientos Específicos: - Nivel alto de inglés (hablado y escrito). Se valorará otros idiomas. - Conocimientos a nivel usuario del paquete Microsoft Office. * Perfil Requerido: Vocación de Servicio (Care), Habilidades Comunicativas e Interpersonales (Ease), Orientación a Resultados, con ambición de superar las expectativas de los clientes (Deliver), instinto para conocer cuándo y cómo sorprender a los clientes (Surprise), Iniciativa Comercial, Trabajo en Equipo y actitud hospitalaria e informal, al mismo tiempo que respetuosa y profesional, representando la identidad de los hoteles de NH Hotel Group (Natural Host). *Condiciones: - Ayuda económica al estudio de 400€ Se ofrece: Las prácticas en Minor Hotels Europe & Americas responden a un compromiso como compañía con los/las futuros/as profesionales de nuestro sector para completar vuestra formación práctica proporcionando un entorno de aprendizaje rico en experiencias.

    Minor Hotels / Southern Europe
    Hotel Arts Barcelona

    Culinary Assistant Administrative

    Culinary Assistant Administrative_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    POSITION SUMMARY Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Hotel Arts Barcelona
    Four Seasons Madrid

    Assistant Director of People and Culture / Four Seasons Hotel Madrid

    Assistant Director of People and Culture / Four Seasons Hotel Madrid_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. The Role of Assistant Director of People and Culture The Four Seasons Hotel Madrid is looking for an Assistant Director of People and Culture to join our team. The Assistant Director of People and Culture works closely alongside the Director of People and Culture and oversees the day to day running of the People and Culture function. The Assistant Director of People and Culture is as true driver of the employee experience. As an essential member of the People and Culture Team, you are responsible for assisting people bring their best selves to work, achieving their dreams, and building their self-confidence. You will create an environment that focuses on fairness, inclusion, and is service centric. The Assistant Director of People + Culture will oversee the growth and development of the People + Culture team, oversee activities including employee relations, workforce planning, coaching and development of both leaders and employees, and culture building. People and Culture functions: Assess the needs in areas such as performance management, employee relations, compensation, career development and leadership development and drive the appropriate solutions in these areas. Act as liaison between employee and management to answer questions or concerns regarding company policies, practices and regulations. Identify, analyze and initiate appropriate actions to resolve employee concerns. Manage the financial issues for the People and Culture budget including benefits, labor & salary reports and plan cost effective events within the People and Culture budget guidelines. Work closely with Finance regarding labor meeting, employee attestations, wage and hour training. Organize and supervise all employee programs - recognition celebrations, community outreach, internal meetings, etc. Respond to employee claims, Workers’ Compensation, Unemployment and Wage & Hour. Act as liaison between employee and management to answer questions or concerns regarding company policies, practices and regulations. Work harmoniously and professionally with co-workers and supervisors while maintaining the confidentiality of People and Culture. Responsible for hiring process, including contracting and onboarding. Coordinates all aspects of recruitment including job postings, interviews and job offers, tracking applicants and ensuring follow up. Understanding the importance of Interviewing and providing guidance and counsel to our managers throughout the process. Own recruitment and find innovative ways to find staff. Review and analyze recruitment trends: Turnover, Resort Promotions, local and industry information. Create and develop opportunities to attract, develop and retain people to achieve their fullest potential. Develop own team and supports L&D Manager in her global role. Our ideal Assistant Director of People and Culture candidate will have: Previous experience in similar position. Excellent writte and verbal skills. High level of English and a minimum average level of Spanish is required. Exposure to labor law and employment equity regulations. Effective HR administration and people management skills. Full understanding of HR functions and best practices. Works well under pressure and meets tight deadlines. Highly computer literate with capability in email, MS Office and related business and communication tools. Fantastic organizational and time management skills. Strong decision-making and problem-solving skills. Attention to detail. Must have the legal right to work in Spain. Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.”

    Four Seasons Madrid
    Minor Hotels / Southern Europe

    Limpiador/a (Contrato temporal) / NH Collection MadridEurobuilding

    Limpiador/a (Contrato temporal) / NH Collection MadridEurobuilding_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    ¿Cuál será tu misión? Como Personal de Limpieza , serás responsable de proporcionar una limpieza eficiente y profesional del hotel. ¿Qué tendrás que hacer? Garantizar un alto nivel de limpieza. Completar la limpieza con puntualidad y dentro del horario asignado por la empresa. Limpiar utilizando el equipo especializado y los productos químicos proporcionados, en aplicación de la formación. Garantizar una relación productiva y profesional con los miembros del personal, los clientes y todo el personal contratista. Puede ser necesario comprobar la calidad de la limpieza en otras estancias. ¿Qué buscamos? Experiencia previa de entre 3 y 5 años en departamentos de limpieza/servicio de planta. Conocimientos de ofimática - Microsoft Office (Word, Outlook, Power Point...). Nivel mínimo intermedio de inglés. Conocimiento de los sistemas de gestión de pisos. Actitud amable, respetuosa y profesional. Planificación / Disciplina de trabajo. Orientación al cliente. Capacidad de comunicación. Trabajo en equipo. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.

    Minor Hotels / Southern Europe
    Minor Hotels / Southern Europe

    Camarero/a / NH Collection MadridEurobuilding

    Camarero/a / NH Collection MadridEurobuilding_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    ¿Cuál será tu misión? Como Camarero(a) serás responsable de atender los pedidos y entregar comida y bebida a nuestros clientes proporcionando una excelente experiencia general al cliente. ¿Qué tendrás que hacer? Proporcionar un excelente servicio al cliente. Recibir y dar la bienvenida a todos los huéspedes de acuerdo con las normas de la empresa. Mantener un contacto directo y frecuente con los huéspedes, especialmente durante los momentos más importantes de su estancia, como el desayuno, el almuerzo, la cena y/o cualquier evento o reunión (banquetes, pausas para el café, etc.). Demostrar un excelente conocimiento de los huéspedes frecuentes, prestando atención a sus preferencias. Conocer y ofrecer los diferentes productos y servicios disponibles en el restaurante del hotel. Revisar las especialidades diarias y los cambios en el menú con el equipo de F&B correspondiente. Gestionar las reservas del restaurante. Comunicarse eficazmente con el personal de cocina para asegurarse de que los pedidos son correctos y se entregan puntualmente. Llevar a cabo el montaje y la limpieza de las mesas del restaurante y de las salas de reuniones según sea necesario. Cumplir con los procesos y procedimientos relacionados con la preparación de los productos, la calidad y el servicio de acuerdo con los estándares de la marca. Entregar los cheques y cobrar las facturas de los clientes, utilizando el sistema de punto de venta, manejando el dinero y procesando las tarjetas de crédito y débito. Identificar oportunidades para aumentar los ingresos del departamento de F&B mediante el Upselling. Garantizar que todos los outlets de F&B estén limpios, ordenados y listos para recibir a los clientes. Cumplir todas las normas y reglamentos pertinentes de sanidad y todas las directrices de atención al cliente. ¿Qué buscamos? Se valorará muy positivamente la experiencia previa desarrollando funciones similares en otras cadenas hoteleras, o industrias afines. Formación profesional en hostelería/F&B. Muy valorable dominio del idioma local y conocimientos de inglés. Conocimiento práctico de varios programas informáticos (Microsoft Office, TPV, etc.). Orientación al servicio al cliente. Capacidad de escucha activa y comunicación eficaz. Atención al detalle. Orientación comercial. Capacidad para trabajar por cuenta propia y en equipo. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.

    Minor Hotels / Southern Europe
    Sercotel Hoteles

    Recepcionista para Sercotel Alcalá 611 (Madrid)

    Recepcionista para Sercotel Alcalá 611 (Madrid)_hosco
    JORNADA: Por definir
    SALARIO: A convenir

    Localidad: Madrid Provincia: Madrid País: España Perfil: RECEPCIÓN Nº Vacantes (puestos): 1 Tipo de oferta: ESPECIALISTA Funciones ¿Quieres continuar desarrollando tu carrera profesional en el área de recepción? ¿Te apasiona el mundo de los hoteles y quieres formar parte de Sercotel Hotel Group? Ven a ser parte de nuestro gran equipo de trabajo en la posición de Recepcionista para Sercotel Hotel Group en nuestro Sercotel Alcalá 611, donde tus principales funciones serán: - Acoger y recibir a los huéspedes, atendiendo sus necesidades durante toda su estancia en el hotel y facilitándoles información sobre todos los servicios que ofrece el hotel. - Dar soporte en la coordinación de acciones con todos los departamentos, con el fin de ofrecer un servicio de calidad y experiencia que impulse hacia la fidelización de nuestro cliente y la reputación de la marca. - Controlar las entradas y salidas del hotel. - Gestionar las nuevas reservas. - Estar informado de las actividades, novedades, etc., que se produzcan en el hotel y entorno, con la finalidad de garantizar la gestión de la información interna y hacia el cliente. - Contestar los e-mails que lleguen durante el turno de trabajo. - Realizar el cuadre de caja y facturas. - Atención telefónica. - Resolución de incidencias. - Participar, velar y asegurar, según las responsabilidades y funciones de su puesto de trabajo, el cumplimiento del Sistema de Compliance Penal. Requisitos ¿Qué necesitas para aplicar? - Haber cursado Grado en Turismo o estudios similares. - Experiencia mínima de 1-2 años en la posición descrita. - Imprescindible nivel avanzado de inglés (se valorará de manera positiva el dominio de otros idiomas). - Conocimientos de PMS Gestión Hotelera Opera Cloud. - Conocimientos medios/avanzados de las herramientas del Paquete de Office Word y Excel. - Alta orientación al cliente y vocación por su trabajo. - Persona con iniciativa, dinámica, polivalente y con muchas ganas de aprender. Se ofrece Inscríbete y descubre lo que Sercotel te puede ofrecer: - Contrato de interinidad a jornada completa para la posición de Recepcionista de Hotel (40hs/semana). - Turnos rotativos 07:00 - 15:00 / 15:00 - 23:00 / 23:00 - 07:00 - Salario fijado según convenio. - Buen clima laboral e incorporación a un gran equipo. - Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel - Descuentos Family & friends en hoteles Sercotel En Sercotel promovemos la equidad: sin sesgos de género, igualdad de oportunidades y liderazgo equitativo para todos

    Sercotel Hoteles